Kennesaw State University General Introduction to Online Learning Econ 2100 Online Attributes of Successful On-Line Learners: Students should realize that learning online is different than learning in a traditional classroom – not better and not worse, just different. As a result, student skills/attributes required for success are not necessarily the same. Though written from a faculty member’s point of view, the University of Illinois’ (illionois.edu) link, below, provides insights on the qualities required for success. You should read this material critically and assess if you are likely to be comfortable in an online environment. (If you are unsuccessful in clicking the any of links in this document, you can copy and paste the link into your browser’s address bar to reach the desired material.) The second link (uww.edu) provides an online assessment of learner readiness that is helpful in sharpening your thoughts on the suitability of the online environment for any single individual. http://www.ion.illinois.edu/Resources/tutorials/pedagogy/StudentProfile.asp http://www.uww.edu/icit/olr/stu/gettingstarted/olr_asset_layout_5_19516_20317.html Basic Technologies and Technological Skill Standards: Instructors of online courses in the Coles College of business believe that excellent technologies are an important part of your experience taking theses courses. They will make every effort to use the most suitable technologies for the material being taught and their teaching styles. Technology: In order to participate in this online course, students will need: 1. Access to (and facility with) the Georgia View course management system, the successor to Web CT Vista with similar (but not identical) navigation and nomenclature. In particular, this course will make heavy use of the Live Classroom, Discussions, Assessments, Assignments, Announcements and Mail tools of this application. To use Live Classroom (the tool that supports our Virtual Classroom) you will need to run the “Setup Wizard” the first time you enter the Virtual Classroom. (The separate “General Introduction to On-Line Learning” has additional information on Live Classroom technical topics and help resources.) You will find the Wizard under the Virtual Classroom button 2. Access to (and facility with) Microsoft Powrpoint, Word, and Excel, all at 2003 or higher levels. -1- 3. A computer running Windows 2003 (or higher, the Apple counterparts or similar operating systems) that has Broadband Internet access (cable, DSL, ISDN etc.). 4. Access (to and facility with) Internet Explorer or Mozilla Firefox browsers. 5. The version of Java required by GAView (run the GAView browser check if you are unsure – See separate document “General Introduction to On-Line learning for more information). 6. A headset with a microphone ($20-$30 at Radio Shack). Note: Consult material elsewhere in this document and material under the Support button on our home page for additional information, including technical support/assistance resources. Technological Skills: Online courses normally require participants to have average computer literacy. Students should be proficient with the basic functions of standard software packages, e.g., MS Word, MS Excel, MS Powerpoint, and Adobe Reader. These programs will need to be accessible to students through home use or campus lab access. A list of primers on many of these technologies is available at https://its.kennesaw.edu/booklets/. Please note, Kennesaw State University does not currently support the MS Vista operating system or Office 2007. A strong knowledge of the WebCT-VISTA course management system is required for participation in online courses offered by the Coles College of Business Live Classroom: Live Classroom is supported by Wimba. The link below will get you to their help resources: http://www.wimba.com/support/support_center.php Support is also provided by the KSU Service Desk: service @kennesaw.edu or 770-4993555 The computer requirements to use Live Classroom successfully are: Windows 2000+, Mac OSX 10.2+ or Linux* 128 MB RAM (256 MB recommended) IE 5.0+, Netscape 7.0+, Mozilla 1.0+, Safari 1.1+ (Browser must be Java and JavaScript enabled) Internet access at 56k or above On-Line Concierge – Help Desk: Generally, if you are having technological difficulties, including logging into GAView, call or email the service desk. service@kennesaw.edu or 770-423-6999. Net ID -2- Access to VISTA requires a valid and functional NetID. Problems logging in? Go to: https://netid.kennesaw.edu/ Other Available Downloads For Adobe Acrobat Reader: http://www.adobe.com/products/acrobat/readstep2.html For RealPlayer: http://www.real.com/ And it may be wise to include Quicktime: http://www.apple.com/quicktime/download/ For win/mac java upgrades: http://www.usg.edu/usgweb/browserchecker/getjava.phtml WebCT VISTA On-Line Concierge Go to: http://vista.kennesaw.edu/ to Log into your course Help for WebCT Vista is available from the USG On-line Support Center: http://help.view.usg.edu Answers to the most frequently asked questions regarding Vista can be found in the Online Support Center Knowledge Base. Enter key words in the search box on the top left and click Search. If you cannot find the information you need in the available Knowledge Base articles, or if you wish to discuss your support needs with Online Support Center Helpdesk personnel, you may contact them toll-free by calling 877-708-2910. For hearing impaired users, please dial 866-334-9180 (also toll-free). Pop-Ups Vista relies on Pop-Ups. If you have your pop-up blocking software enabled, use the rightclick option to allow Pop-Ups from https://u.view.usg.edu, or disable pop-up blocking from your Tools drop down menu. JAVA Vista relies on Java to display your screens. VISTA has very specific Browser Requirements and JAVA software Requirements. The University System of Georgia has developed a browser checker. Please visit: http://www.usg.edu/usgweb/browserchecker/ to determine if your default browser is compatible. Periodically, your computer will remind you about JAVA updates. You will be asked to install newer versions of JAVA. Ignore these update reminders; certain versions of JAVA are not compatible. You want to ensure that you are running JAVA 5.0 Update 5. (Updated versions 9 and 10 have operated successfully, you may try these versions. If your operations time out or fail – resume use of version 5). A safe version is JAVA 2 PLATFORM -3- STANDARD EDITION (J2SE) 5.0 Update 5 – Go to http://java.sun.com/products/archive/j2se/5.0_05/index.html to download this version. Choose the Windows Online Installation, Multi-Language. [Note: You must remove older versions of JAVA first – please follow the UNINSTALL instructions.] Accessibility of Online Courses: All online courses are in compliance with the Americans with Disabilities Act. Please contact Student Services at http://www.kennesaw.edu/stu_dev/home/home.html or refer to the Kennesaw State University policy statement on Students Rights & Responsibilities, available at http://www.kennesaw.edu/student_life/forms/shb/student_rights.pdf of the KSU Student Handbook. Kennesaw State University provides program accessibility and reasonable accommodations for persons defined as disabled under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. Students with disabilities who require accommodations (academic adjustments and/or auxiliary aids or services) for this course must contact the Office for Disabled Student Support Services via Ms. Carol Pope, ADA Compliance Officer for Students, at 770-423-6443 (V) or 770-423-6480 (TDD). Please do not request accommodations directly from the professor or instructor without a letter of accommodation from the Office for Disabled Student Support Services. Student Support Resources Resource Student Support Services: Financial Aid, Parking, Housing, Registrar, Student Life, Student Success Services, Career Services, etc. Disabled Student Support Services Link http://www.kennesaw.edu/students/resources.shtml http://www.kennesaw.edu/stu_dev/dsss/dsss.html The University has a broad array of resources designed to assist the student in dealing with various facets of non-academic life at KSU. The first link immediately above is a portal to several of those resources. The second link is to the unit of the Student Development Center that helps students with disabilities achieve educational success at KSU. -4- Academic Support Services: The table below provides a compilation of the resources available to the student to assist in dealing with several academic issues: Resource Library Supplemental Instruction Math Lab Learning Support English as a Second Language Writing Center Link http://www.kennesaw.edu/library/about/about.htm http://www.kennesaw.edu/university_studies/si/index.shtml http://www.kennesaw.edu/university_studies/mathlab/ http://www.kennesaw.edu/university_studies/lsp/index.shtml http://www.kennesaw.edu/university_studies/lsp/index.shtml http://www.kennesaw.edu/english/WritingCenter/index.shtml Course Online Etiquette (Netiquette): The Golden Rule applies to online interactions. It can be easy to take an impersonal attitude to discussions or e-mails when not face-to-face with the recipient. Of course, we are still in an academic environment, so it is always acceptable to disagree, challenge, or ask for further explanation. We simply ask that you do so cordially. Following are 10 principles of on line etiquette, each is a hyperlink to more information. This information has been taken from: http://www.albion.com/netiquette/corerules.html. Rule 1: Remember the Human Rule 2: Adhere to the same standards of behavior online that you follow in real life Rule 3: Know where you are in cyberspace Rule 4: Respect other people's time and bandwidth Rule 5: Make yourself look good online Rule 6: Share expert knowledge Rule 7: Help keep flame wars under control Rule 8: Respect other people's privacy Rule 9: Don't abuse your power Rule 10: Be forgiving of other people's mistakes -5-