e-mail:
phone:
address:
D.O.B.:
max.mustermann@muster.at
+43 (0) 123 45 67 891
Mustergasse 67, 1234 Muster, Austria
12/12/1985
PICTURE
MAX MUSTERMANN
Education
MANAGEMENT CENTER INNSBRUCK (MCI)
SEPT 2008 - NOV 2010
 Master of Arts in Business – “Entrepreneurship & Tourism”
 Study Areas: Entrepreneurship, International Tourism Markets, Destination
Management, Family Business Management
 Master Thesis: The application of CSR concepts in SMEs in the hospitality
industry and possible effects on marketing concepts and strategies
INNSBRUCK, AUSTRIA
MAHIDOL UNIVERSITY (MUIC)
AUG 2009 - DEC 2009
 Exchange Semester – “Hospitality Management”
 Study Areas: Accounting and Financial Analysis for Tourism and
Hospitality, Hospitality Management, Tourism Principles and Practices,
Restaurant Management
BANGKOK, THAILAND
UNIVERSITY OF GLAMORGAN
AUG 2007 - JUNE 2008
 Bachelor of Arts Honours – “Hospitality Management”
 Study Areas: Contemporary Issues in Hospitality Management, Restaurant
Management, Management of Information Systems and Change,
Organisational Learning and Management, Research Studies
RHOS-ON-SEA, WALES
COLLEGE GRAZ
SEPT 2005 - JULY 2007
 Tourism Business Man in Hospitality Management
 College of Tourism and Leisure Industry
 Study Areas: Accounting, Business Administration & Economics, Tourism
& Marketing, Practical
Training – F&B, Law
GRAZ, AUSTRIA
A-LEVEL SCHOOL, GRAMMAR SCHOOL
SEPT 1996 - JUNE 2004
GRAZ, AUSTRIA
PRIMARY SCHOOL
SEPT 1992 - JULY 1996
GRAZ, AUSTRIA
Working Experience
HOTEL XY *****
 Position: General Assistant
 ‘AA Hotel of the Year 2008’
JULY 2007 – to date
ABC RESORT *****
JUNE 2006 - SEPT 2006
 Position: Management Trainee Program
 Job Description: Training in various Departments and Offices
F.O.: Telephone Operator, Reservation, Bell Captain, Reception,
Housekeeping
F&B: Kitchen, Waiter
EVENT MANAGEMENT & CATERERS
 DEF GmbH
Golf Club DEF
 Position: F&B Manager
JUNE 2007
 GHI Event Management
JULY 2003 - SEPT 2005
 Position: Team leading functions in the field of event management
Additional Events (Marathons, cycle racings)
 JKL Catering
FEB 2007
 Position: Headwaiter Presidential Loge – VIENNESE OPERABALL
DEGANWY, WALES
EL QUSEIR, EGYPT
OBERWALTERSDORF, AUSTRIA
GRAZ, AUSTRIA
VIENNA, AUSTRIA
 Other caterers: ...
 Posititon: Headwaiter, Waiter
MNO BAR
OCT 2005 - OCT 2010
 Position: Barkeeper, Waiter - Employment during student holidays and weekends
GRAZ AUSTRIA
MILITARY SERVICE
JAN 2005 - SEPT 2005
GRAZ, AUSTRIA
 Position: Private First Class - Off-Road Truck Driver, First Aid Driver for the Military Hospital
PQR HOTEL****+
JULY 2004 - DEC 2004
 Position: Bellboy, General Assistant
 Job Description: Maintenance, Cleanliness of the Hotel Area, Repair Work, Errands
GRAZ, AUSTRIA
STU COMPANY
 Position: Intern – Department of Traffic
GRAZ, AUSTRIA
JULY 2002
EXTRACULLICULAR QUALIFICATIONS & SKILLS
Les Clefs d’Or CONCIERGE DIPLOMA
SEPT 2005 - JULY 2007
 Diploma on excellence
 Member of Les Clefs d’Or - Official concierge community
PROVINCE, AUSTRIA
ENGLISH SUMMER SCHOOL
AUGUST 2003
ST. JULIANS, MALTA
ENGLISH SUMMER SCHOOL
AUGUST 2002
ST. JULIANS, MALTA
FOREIGN LANGUAGES
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

German
English
Italian
French
native
excellent
basic
basic
SPECIAL QUALIFICATIONS
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extensive knowledge in MS Office (Word, Excel, PowerPoint), Internet (Firefox & Explorer), Windows, Fidelio
fluent computer typing
driving licenses for motorcycle, car, truck, tractor and trailer
trained first aid driver
various rhetoric & presentation courses
INTERESTS/HOBBIES
 Golf, Tennis, Beach-volleyball, Skiing, Cooking, Soccer, Kitesurfing, Wakeboarding and lots more
 Interested in foreign cultures, traditions, politics
Certificates available upon request
Max Mustermann