Seminar Announcement Virginia Tech National Capital Region Department of Computer Science Title: SERVICE RELIABILITY THEORY & ENGINEERING Location: NVC R 325 Date & Time: April 4 (Wednesday), 2007, 2PM Speaker: Prof. Michael Tortorella Department of Industrial and Systems Engineering Rutgers U -------------------------------Title: SERVICE RELIABILITY THEORY & ENGINEERING Outline of Talk What?s the problem? An example Service Reliability foundations Service Reliability theory Service Reliability engineering Bio: -----------------------------------------------------------------------------------------------------Home-page: http://www.soe.rutgers.edu/ie/people/faculty/michael.html Michael Tortorella is Research Professor in the Department of Industrial and Systems Engineering at Rutgers University. He came to Rutgers in September 2001 upon retiring as a Distinguished Member of Technical Staff from Bell Labs - Lucent Technologies. Dr. Tortorella is a leading expert in reliability management, engineering, modeling, and life data analysis, encompassing both the development of new methodologies and their implementation in industry.