Access management
plan
Practice note and template
Version 1.0
Resources Directorate
Access management plan
Practice note and template
Introduction
3
Access management plan (example)
4
Building management – routine checks
6
Access management plan Practice note and template
Version 1.0
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Introduction
1.
An access management plan is a document developed to assist the
management of a site in relation to day to day accessibility issues for
members of the public receiving services or education from the site.
2.
The development of the management plan will aid the operation and
facilities management of a site and provide a continuation of the
strategic approach to providing accessible services and education in line
with the duties of part II and III of the Disability Discrimination Act
2005. It will also be a useful tool to inform any future works being
carried out.
3.
The best practice approach is to review the main issues summary from
the most recent access audit for the building as well as any project
specific access statements where available. The information collected
from the review should be inputted into the template alongside local
management knowledge of the site to include any specific known issues
of inaccessibility from the services or education provision.
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Access management plan (example)
Introduction
This access management plan covers the provision of hiring to a broad cross
section of users to supplement the income of the institute and to support
the facilities use for the institute’s operation and activities. There are two
members of staff based at the centre and one member of staff is always on
site when the building is open for use.
The building is modern (completed in 2005) and designed to meet the
relevant building regulations regarding provision of access to the disabled.
With limited capital funding at the project delivery stage, external features
such as car parking and landscaping remain unfinished and completion will
be subject to the raising of additional funding. It is recognised that some
features outside the building that would allow better access and egress are
not in place but this can be overcome by sensitive management and pre
planning.
As an organisation, the institute maintains a policy that aims to treat all of
its members and others who interact with the organisation in a fully
inclusive way and to arrange access to its activities wherever practicably
possible.
The legislative background to this access management plan and the audit
carried out to inform it is the Disability Discrimination Act 2005 (enacted in
2006) parts II – employment and III – access to goods, facilities and
services.
The key actions supporting this plan were prepared on 29 January 2009.
Summary
There is no feasible access to the facility by public transport.
Actions flagged as key actions are largely adjustments in process or
procedure to guide staff in assisting disabled visitors or members. There
are several short term actions requiring small amounts of expenditure in the
form of signage. Medium term actions, such as providing dedicated
surfaced drop off points or parking bays are dependent on the long term
goal of completing car parking and landscaping around the site.
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Key actions
Term
Time
frame
Target
Strategy
Outcome
Short
term
Provide ‘drop off area –
keep clear for disabled
users’ sign immediately
in front of the building
and clearly indicate
gap for wheelchair
access in granite
boulders
To allow wheel chair
users to disembark
immediately adjacent to
the building with rapid
access to a covered way
Ready access to the
building by wheelchair or
ambulant disabled
Within
one
month
Short
term
Provide a short briefing
note to staff on
managing accessibility
issues and assisting
visitors where
necessary
For overcoming some of
the shortcomings in
approaching the building
by wheelchair or setting
up mobile hearing loops
for visitors requiring
auditory assistance
Users of the facilities are
adequately informed
about the and where
additional facilities may
be required
Within
three
months
Short
term
Provide a short
factsheet on access to
the facilities for
prospective hirers
(including limitations –
for instance public
transport)
To give adequate
information to those
hiring the premises
where one or more of
their attendees may
have disabilities
Medium
term
Provide a surfaced and
lined drop off bay to be
kept clear for disabled
users
To improve accessibility
by wheelchair users of
the facilities
Long
term
Complete the car park
surfacing and
landscaping to current
best practice for
disabled users
Provide full unaided
access to the building
and its surroundings
Goal
achieved
Within
three
months
To overcome the
inconvenience of
transferring to an
unmade gravel surface
Access management plan Practice note and template
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Three
years
When the
car park
project is
complete,
timescale
subject to
funding
5
Building management – routine checks and
procedures
Alarms and security
• Regular checks to be made of emergency evacuation alarm/WC
assistance alarm
• Staff to be fully trained in response procedures
Surfaces
• Cleaning and polishing should not render slip resistant surfaces
slippery
• Ensure junctions between different flooring materials do not
become worn, presenting a tripping hazard
• When flooring is renewed, it should be replaced like for like
• Redecoration should not compromise a carefully devised colour
scheme
Lighting
• Windows, lamps and blinds should be kept clean to maximise
available light
• Blown lamps should be replaced promptly
Means of escape
• Exit routes should be checked regularly for freedom from
obstacles (including locked doors) and combustible materials
• Alarm systems, including those in WCs, should be regularly
checked
• New staff should be trained in alarm response procedures
• Overall escape strategies should be in place for visitors who may
need assistance
• Personal emergency evacuation plans should be available for each
member of staff needing assistance
• The general escape strategy and personal emergency evacuation
plans should be checked regularly for efficiency and effectiveness
Information that should be readily available
• Accessibility of the building
• Equipment available
• Assistance available
• Nearest accessible car parking and accessible WCs, if applicable
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Prepared by:
Chris Jackson
Policy and Training Manager
Property Services
8 March 2016
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If you would like this information
in another format please contact:
Cornwall Council
County Hall
Treyew Road
Truro TR1 3AY
Telephone: 0300 1234 100
Email: enquiries@cornwall.gov.uk
www.cornwall.gov.uk
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