CURRICULUM VITAE
Guy Inchbald
MA (Cantab), BA, BSc, FRSA
Park View, Queenhill, Upton-upon-Severn, Worcs. WR8 0RE
Tel: (home) 01684 594728 (mobile) 07884 271051
email: guy@steelpillow.com
Profile
Highly experienced Technical Consultant, Systems Engineer and Author, with a proven
track record of success in the IT/ICT, defence, electronics and commercial sectors.
Location: M5 (Midlands) corridor.
Consultancy: Strong all-round leadership, business, change and project experience,
covering all key business and management activities. Able to work collaboratively,
capture information and resolve problems. Skills and experience include:
Project: Concept of Operations (ConOp), Stakeholder engagement, requirements,
business change, communications. Recommend and implement solutions.
Specifications, content schema, support regimes.
Technical: Engineering product design, RFI/EMC/EMP troubleshooting.
Systems engineering:
IT/ICT Systems: Business definition, high-level architecture, security (IA) and
lifecycle support regimes, testing, troubleshooting.
User Interfaces: Use cases & stories, UX. HCI analysis, specification and design.
Authoring: Extensive experience of programme/project, software and systems
documentation including the ICT/Mobile arena and UK MoD AESPs. Produced a wide
range of ConOps, handbooks, specifications, web and wiki communications, training
materials, online help, sales and marketing materials, etc.
Skills/knowledge also include:
Open Source Software: Business benefits and realisation.
Telecomms: Mobile networks, SS7, radio, Internet protocols.
Databases: SQL, Schema design.
Electronics: Analogue and digital circuitry, RF, power systems, EMC/RFI/EMP.
Graphics: Corel Draw, Inkscape, Visio, GIMP, etc.
Web: HTML/XHTML, CSS, Wikitext.
Career History
2002 - : steelpillow ltd
Freelance technical consultant providing management, analysis, design, systems
engineering, communications, authoring and support services. Website
http://www.steelpillow.com.
In 2012, incorporated as steelpillow ltd.
Consultancy:
Business change pilot project to help crystallise the benefits, risk and change
management activities for government department contribution to free software.
CURRICULUM VITAE
Project and system engineering/deployment work on many secure IT/ICT systems
for national government clients, from single-box to global multi-site solutions. Scope
ranged from ConOPs, business change and communications, through information &
system architectures (Level 1, 2 and 3 designs), security architecture, user interface
analysis/design, system build & integration support, support planning and
acceptance testing, down to website and wiki resources.
Handled project/document product planning, communications and implementation
to consistently deliver client satisfaction.
Tender documentation for various marine, communications and defence systems, in
association with the prime bidders.
E-commerce website analysis, design and development.
Carried out successful bid and quality management activities. QMS (Quality
Management Systems) review for a specialised service provider.
Systems engineering:
Worked with clients, from national Government organisations to sole traders, to
analyse stakeholder requirements, define ConOPs, recommend solutions and help
implement them across business and technical domains.
Helped develop highly successful new collaborative business processes and
corporate knowledge sharing, typically exploiting an in-house wiki.
Lifecycle Support Planning (IM, CM, spares & repairs, etc.) and general
Project/TTO support and documentation management for several of the above
IT/ICT systems, often in PRINCE2 managed environments.
Gained /deepened knowledge of 2/3/4G Mobile, CEPT bearers, SS7,
HTML/XHTML, CSS, web services, TCP/IP, etc. Mixed Linux/UNIX/WinXX.
Authoring:
Programme and Project communications: web and wiki resources, content and
diagrams/logos (using Visio, Corel, Inkscape, etc).
IT/ICT hardware, software and systems documentation for a national government
client. Planned, designed and delivered online help, user guides, support and
design documentation (ConOps, ICDs, design specifications, project & security
documentation, reports, etc), covering bespoke and COTS applications and
equipment (using MS Word, OpenOffice, CorelDraw, Paintshop Pro, Acrobat, etc.).
Designed house style and associated authoring resources for training materials.
Wrote course notes/updates for XML Programming, Cisco Networking and
Introduction to the GSM 2G mobile phone system.
UK Army AESP equipment manuals: planning, operator and maintenance manuals
for a wide range of mechanical, electrical and ICT equipment and instrumentation.
2000 - 2002 : Quanta Training Ltd
Joined as Technical Author, responsible for provision of high quality IT training course
notes. Rapidly took on additional responsibilities.
Managed and edited the full portfolio of course notes, working with all stakeholders in a
time-critical business environment. Gained knowledge of PRINCE2. Supervised and
trained-up junior staff, one of whom later took over my role.
CURRICULUM VITAE
Helped develop IT Management courses, especially Supporting IT Users.
Planned and implemented a popular and effective staff helpdesk.
Wrote Course Notes, and developed server builds (RedHat Linux and Windows 2000), for
SQL and Oracle Database courses.
Development, design and editorial input to company intranet (HTML, CSS) and
sales/marketing literature.
Conducted extensive business analysis in support of these activities.
Experience of UNIX/Linux, Windows NT/2000, MS Project, TCP/IP, XML, SQL, SQL
Server, etc.
1994 - 2000 : SEED Technical Services Ltd
Technical Author, Technical Consultant, Project Manager, Webmaster.
Joined as Senior Technical Author. Planned/edited/wrote many handbooks and other
technical documentation for a wide range of engineered products and systems including:
Distributed networked IT/ICT systems – user, security and administration guides,
technical specifications, test reports, etc. Mostly in mixed UNIX/Windows
environments, with basic exposure to telecommunications.
Web-based systems - design, development and user documentation. Coimplemented a cross-platform, web based online help system.
Engineered systems and equipment - planning, operator and maintenance manuals
(mainly UK Army AESPs) covering a wide variety of battlefield, support and general
equipments. Gained knowledge of digital radio communications, including
frequency-hopping, encryption and GPS.
Worked to DEF STAN, JSP, AESP, NES, Air Pubs, AECMA, N13002, etc.
Advertising copywriting/editorial experience.
Webmaster and co-designer for the SEED corporate website.
Technical consultancy work included:
Provision of EMC/RFI consultancy service to successfully turn around a failing high
profile TEMPEST managed project, in a time-critical and sensitive environment.
Design analysis and technical recommendations, to dramatically improve
serviceability and safety of client’s electromechanical product.
Design and co-development of user interfaces for websites, software and CBT.
Training Needs Analyses (TNA).
E-commerce business analyses.
Preparation of tender bids and costings on behalf of major clients.
Management experience included planning, cost and risk analysis, resource
management, documentation, change control and Quality Management to ISO 9001.
Supervised project teams and interviewed junior staff applicants as required.
Helped develop the business programme and Quality Standards for multimedia technical
manuals and Computer Based Training (CBT) authoring services.
GUY INCHBALD
PAGE 4
Early Career:
Self-employed businessman - Holdfast Computing. Designed, manufactured, marketed
and sold computer peripherals and user interfaces for Early Learning and Special Needs.
4 years experience of business accounting, budgeting, marketing, sales promotions, etc.
Electronics engineer - various positions. 8 years managing, researching, designing,
manufacturing, testing, commissioning and supporting a range of electronic and
electromechanical products.
Managed a corporate EMC/RFI test and certification programme, working with teams
across multiple manufacturing centres. Commissioned and ran an outdoor EMC test site.
Carried out extensive testing and design troubleshooting. Basic TEMPEST system
security. Carried out original research on Digital Techniques for EMP Testing.
Significant experience of RF power control systems, transmission lines and impedance
matching, vacuum/waferfab system instrumentation, general analogue and digital
circuitry, enclosure and packaging design.
Architectural assistant and freelance graphics designer - various positions and
commissions.
Education and Professional Training
Course
Establishment
MA Architecture and Philosophy
Cambridge - Churchill
BSc Environmental Studies
UCL (Bartlett)
BA Electronics and Industrial Design
Open University
FLIC II French, Business Intermediate
Filton College
Effective communication, presentation and sales skills
Various
Introduction to TEMPEST
CESG
Practical EMI Fixes
DWCI
PLAN, FORTRAN, BASIC programming languages
Various
Webmaster, HTML, XML, Oracle DBA, SQL, UNIX
Various
PRINCE2 Foundation, Supporting IT Users
Quanta Training Ltd
Additional Information
Clean driving license. British passport.
Languages: French fair, some German, less Italian.
Parish Councillor and County Association representative.
Member of the Liberal Democrat Party and Amnesty International. FRSA - Fellow of the
Royal Society for the encouragement of Arts, Manufactures and Commerce.
Compete 2001 regional heat winner, as part of the Quanta team.
Other current interests include the free software movement, polyhedra, philosophy and
contributing to Wikipedia.
Details of published Articles, Essays and peer-reviewed Papers are available on request.