NHTI Bibliography-1
NHTI BIBLIOGRAPHY
1.
STAFF SELECTION - Maintain qualified staff and adhere to selection policies.
Falcone, P. (1997). 96 great interview questions to ask before you hire. New
York: American Management Association.
Smart, B. D. (2005). Topgrading: how leading companies win by hiring, coaching, and
keeping the best people. New York: Portfolio.
Still, D. J. (2006). High impact hiring: how to interview and select outstanding employees.
Coeur d'Alene, Idaho: Management Development Systems.
2.
STAFF TRAINING - Provide professional training and development for staff to
perform effectively and to
their highest potential.
Bennis, W. (1984). The four competencies of leadership. Training and Development Journal,
38, 15-19.
Conneely, J. (1994). Professional and staff development: Different paradigms. The College
Student Affairs Journal, 14(1), 5-14.
Denton, R. (1999). Using a skills assessment to improve RA training. ACUHO-I Talking Stick,
16(7), 28-30.
Garland, C. (1998). Service IS what we train for. ACUHO-I Talking Stick, 15(6), 8-10.
Haislett, J., & Smith, J. (1994). Staff development: Dealing with learning styles. The College
Student Affairs Journal, 14(1), 31-38.
Heppner, P., & Reeder, B. (1984). Training in problem solving for residence hall staff: Who is
most satisfied? Journal of College Student Personnel, 25(4), 357-360.
Hughey, A.W. (1999). Toward more effective professional development: A few thoughts about
staff training. ACUHO-I Talking Stick 16(8), 22-25.
Kochevar, K., & Powell, K. (1998). Competency-based professional staff development.
ACUHO-I Talking Stick, 15(7), 20-21.
Martin, D., et al. (1980). A helping skills training lab for entry level student affairs staff.
Southern College Personnel Association Journal, 2(4), 7-13.
Miller, T. (1975). Staff development activities in student affairs. Journal of College Student
Personnel, 16, 258-264.
Mitnick, M. (1979). A model for resident advisor in-service training. Journal of College and
University Student Housing, 9(2), 25-28.
NHTI Bibliography-2
Patterson, L. (1998). Family housing/apartments staff training is the same as hall staff
training. Right? ACUHO-I Talking Stick, 15(6), 21-22.
Schreiber, P., Dunkel, N., & Jahr, P. (1994). Competency-based developmental programs. The
College Student Affairs Journal, 14(1), 22-30.
Spahr, G. (1997). RA’ing – It’s not a team sport! ACUHO-I Talking Stick, 15(2), 21-22.
St. Onge, M., Berkowitz-Smith, R., & Martin, T. (1998). RA development: The long and
winding road. ACUHO-I Talking Stick, 15(6), 6-8.
Twale, D. & Burrell, L. (1994). Resident assistants on black and white campuses assess resident
student problems. Journal of College Student Development, 35, 29-34.
Wesolowski, M., Bowman, R.L., & Adams, V. (1996). RA training: A comparison of cognitive,
vicarious, and experiential modalities. The Journal of College and University Student
Housing, 26(1), 30-38.
3.
STAFF SUPERVISION - Provide staff with appropriate direction and
coaching.
Blimling, G., & Miltenberger, L. (1990). The resident assistant: Working with college students
in residence halls. Dubuque, Iowa: Kendall/Hunt.
Bradford, D., & Cohen, A. (1984). Managing for excellence: The guide to developing high
performance in contemporary organizations. New York: Wiley.
Burke, T., & Randall, K. (1994). Developing an organizational commitment to employee
success: The student affairs staff developmental model. The College Student Affairs Journal,
13(2), 73-81.
Chalofshy, N., & Reinhart, C. (1988). Effective human resource development:
How to build a strong and responsive HRD function. San Francisco: Jossey-Bass.
Dodges, S. (1990). The demanding job of resident assistant: Has it grown too big for students?
Chronicle of Higher Education, 36(23), A39-41.
Hersey, P., & Blanchard, K. (1988). Management of organizational behavior: Utilizing human
resources. Englewood Cliffs, NJ: Prentice Hall.
London, M. (1985). Developing managers: A guide to motivating and preparing people for
successful managerial careers. San Francisco: Jossey-Bass.
Ricci, J., Porterfield, W., & Piper, T. (1987). Using developmental theory in supervising
residential staff members. NASPA Journal, 24, 32-41.
Sashkin, M. (1981). Assessing performance appraisal. San Diego, CA: University Associates.
Upcraft, M.L. (1988). Managing staff. In M.L. Upcraft & M.J. Barr (eds.), Managing student
affairs effectively: New directions for student services. San Francisco: Jossey-Bass.
Winston Jr., R., & Fitch, R. (1993). Paraprofessional staffing. In R.B. Winston Jr., S. Anchors
NHTI Bibliography-3
(Eds.), Student housing and residential life. San Francisco: Jossey-Bass.
4.
STAFF EVALUATION - Provide staff with formal and informal appraisal of
their performance.
Brown, R. (1978). Implications of new evaluation strategies for accountability in student
affairs. Journal of College Student Personnel, 19, 123-126.
Brown, R. (1988). Performance appraisal as a tool for staff development. New directions for
student services, 43. Jossey-Bass.
Creamer, D.G., & Winston, R.B. (1999). The performance appraisal paradox: An essential but
neglected student affairs staffing function. NASPA Journal 36(4), 248-263.
Pollitt, C. (1988). Models of staff appraisal: Some political implications. Higher Education
Review, 20(2), 7-16.
Remick, H. (1985). Weighing worth: The tools of job evaluation. Educational Record, 66, 2126.
St. Onge, S., & Buono, A. (1998). Designing an effective staff evaluation tool. ACUHO-I Talking
Stick, 15(6), 16-17.
5.
POLICY DEVELOPMENT AND INTERPRETATION - Develop
policies which are best suited for personnel, students, and institution. Interpret
policies for constituents as necessary.
Baldridge, J., Curtis, D., Ecker, G., & Ripley, G. (1978). Policy making and effective leadership.
San Francisco: Jossey-Bass.
Biggs, D., & Cowan, J. (1969). A case history of student participation in development of
housing policy. Journal of College Student Personnel, 10(4), 244-248.
Block, P. (1986). The empowered manager: Positive political skills at work. San Francisco:
Jossey-Bass.
6.
LONG RANGE PLANNING - Set goals to support the vision of the
operation (i.e., 5-10 years).
Lewis, J. (1983). Long-range and short-range planning for educational administrators. Boston:
Allyn and Bacon.
Pillinger, B., & Kraack, T. (1980). Long-range planning: A key to effective management.
NASPA Journal, 18, 2-7.
Rosenberg, G. (1992). Leadership and long-range planning. ASHA, 34, 35-37.
Vance, C. (1987). Long-range planning: A case study. Journal of College and University
NHTI Bibliography-4
Student Housing, 17, 13-16.
Zaltman, G., & Duncan, R. (1977). Strategies for planning change. New York: Wiley.
7.
SHORT RANGE PLANNING - Set semester/quarter and annual goals for
operation (i.e., 6 months - 1 year).
Ford, G., & Lippitt, G. Planning your future: A workbook for personal goal setting. La Jolla,
CA: University Associates.
Lewis, J. (1983). Long-range and short-range planning for educational administrators. Boston:
Allyn and Bacon.
8.
STRATEGIC THINKING AND PLANNING - Define a clear
organizational mission; envision future of organization and develop strategies,
goals, objectives, and action plans to achieve it. Empower staff to accomplish goals.
Below, P., Morrissey, G., & Acomb, B. (1987). The executive guide to strategic planning. San
Francisco: Jossey-Bass.
Creamer, D., & Creamer, E. (1990). Use of a planned change model to modify student affairs
programs. In College Student Development: Theory and Practice for the 1990’s.
Alexandria, VA: American College Personnel Association.
Hine, J. (1998). Conducting an external review. ACUHO-I Talking Stick, 15(6), 41-42.
King, W., & Cleland, D. (Eds.). (1987). Strategic planning and management handbook. New
York: Van Nystrand.
Malinoski, B. (1997). Using the future search conference methodology in strategic planning.
ACUHO-I Talking Stick, 15(3), 12-15.
Merson, J.C. (1979). Strategic planning for colleges and universities. San Antonio: Trinity
University Press.
Steiner, G. (1979). Strategic Planning. New York: Free Press.
St. Ogne, S. (1998). Developing a strategic plan for assessment. ACUHO-I Talking Stick, 15(7),
15-20.
Upcraft, M.L., & Schuh, J. (1996). Assessment in student affairs: A guide for practitioners. San
Francisco: Jossey-Bass.
Werring, C., & Burkhalter, J. (1987). Planning for the future: One strategic planning model for
housing and food services administrators. Journal of College and University Student
Housing, 17, 17-21.
NHTI Bibliography-5
9.
CONFERENCE PLANNING - Oversee coordination, planning and
preparation for use of residence facilities for groups other than resident students.
Dunkel, N., Israel, B., & Garcia, P. (1989). Conference intrinsic: The benefits not realized. The
Journal of the Association of Conferences and Event Director – International, 1, 15-19.
Khaytt, A. (1994). Hosting my first national conference. Talking Stick, 11(6), 22-23.
Nichols, B. (Ed.). (1985). The care and feeding of program participants. (Report No. 85073147). Library of Congress: Professional Convention Management Association.
10. BUDGET DEVELOPMENT AND RESOURCE ALLOCATION Understand and manage the basic components of a housing budget and effectively
provide for each component.
Alexander, R. (1999) New Financial Approaches to Residential Programs. ACUHO-I talking
Stick March
Barr, M. (1988). Managing money. In M.L. Upcraft and J.J. Barr (Eds.), Managing student
affairs effectively. New directions for student services, 42. San Francisco: Jossey-Bass.
Berg, D., & Skogley, G. (Eds.). (1985). Making the budget process work: New directions for
higher education, 52. San Francisco: Jossey-Bass.
Douglas, D.O. (1991) Fiscal Resource Management: Background and Relevance for Student
Affairs. Administration and Leadership
Dozier, J., Howard, S., Jenfins, R., & William, M. (1988). Operational planning and budgeting
for colleges. Washington, DC: National Association of College and University Business
Officers.
Harpel, R. (1976). Planning, budgeting, and evaluation in student affairs program. NASPA
Journal, 14, I-xx.
Meisinger, R., & Dubeck, L. (1984). College and university budgeting. Washington, DC:
National Association of College and University Budgeting Officers.
Shipp, T. (Ed.). (1982). Creative financing and budgeting: New directions for continuing
education, 16. San Francisco: Jossey-Bass.
Stoner, K. (1992) Housing as an auxiliary. Journal of College and University Student Housing,
22(1), 16-21.
Williamson, M., & Mamarchev, H. (1990). A systems approach to financial management for
student affairs. NASPA Journal, 27(3), 199-205.
11.
DECISION MAKING - Make wise, timely decisions; understand how
decisions directly and indirectly affect other people and/or units.
Bither, S. (1971). Personality as a factor in management team decision-making.
NHTI Bibliography-6
University Park, PA: College of Business Administration, Pennsylvania State University.
Chaffee, E. (1983). Rational decision-making in higher education. Boulder, CO: National
Center for Higher Education Management Systems.
Holland, J., Gottfredson, G., & Nafziger, D. (1975). Testing the validity of some theoretical
signs of vocational decision making ability. Journal of Counseling Psychology, 22, 411-422.
Krager, L., & Brown, R. (1992). Administrative decision-making: Do time, management level,
and problem content make a difference? NASPA Journal, 29(2), 121-130.
Neustadt, R., & May, E. (1986). Thinking in time: The history for decision-makers. New York:
Free Press.
Tanner, K. (1981). Educational planning and decision-making. Lexington, MA: Lexington
Books.
12.
FACILITIES MANAGEMENT - Effectively and efficiently manage the
operations of housing facilities through staffing, supervision, assessment, and
procedures. Be knowledgeable of facility layout and operation of building systems.
Understand procedures for addressing various facility issues.
Castaldi, B. (1988). Educational facilities: Planning modernization and management.
Needham Heights, MA: Allyn and Bacon.
Ellerbrock, M. (Ed.). (2000). Special feature: Facilities. ACUHO-I Talking Stick 17(7), 6-22.
Gilleland, J., & Johnson, N. (1992). Facilities for the future. American Schools and
Universities, 64, 44b-44d.
Grimm, J. (1986). Trends: New ideas on facilities management. The Journal of College and
University Student Housing, 16(2), 3-5.
Grimm, J., & Moser, R. (1992). Successful Management of Facilities in College and University
Residence Halls and Apartment Housing, Columbus, OH: Association of College and
University Housing Officers – International.
Grimm, J. (1998). The deferred maintenance problem: Start with an assessment. ACUHO-I
Talking Stick, 15(7), 6-8.
Hallenback, D. (1993). Business operations and facilities management. In R.B. Winston, Jr., &
S. Anchors, Students Housing and Residential Life. San Francisco: Jossey-Bass.
Hallenback, D. (1991). Managing physical facilities. In T.K. Miller & R.B. Winston, Jr. (Eds.),
Administration and leadership in student affairs.
Kaiser, H. (1980). Managing facilities more effectively: New directions for higher education,
30. San Francisco: Jossey-Bass.
Luna, A. (1995). Work order nonconformity and the TQM process. The Journal of College and
University Student Housing, 25(2), 31-37.
NHTI Bibliography-7
13.
CONSTRUCTION & RENOVATION - Understand and manage the
processes, techniques, and personnel related to building and altering physical
facilities.
Angelini, B. (1999). Designing residence hall facilities to support student learning. ACUHO-I
Talking Stick, 16(6), 10-14.
Bass, M. (1997). Tradition meets technology in college renovations. ACUHO-I Talking Stick,
15(3), 7-8.
Biddison, G., & Hier, T. (1994). Revolutionizing student housing interiors: Planning for the 21st
century. ACUHO-I Talking Stick, 12(2), 10-12.
Birdsey, T., McKinney, J., & Stouffer, J. (1997). Participatory approach yields diverse residence
hall designs. ACUHO-I Talking Stick, 15(1), 10-12.
Brewster, S. (1976). Campus planning and construction – Physical facilities for universities and
colleges. Washington, DC: Association of Physical Plant Administrators of Universities and
Colleges.
Coons, M., & Milner, M. (1978). Creating an accessible campus. Washington, DC: Association
of Physical Plant Administrators of Universities and Colleges.
D’Apice, L. (1995). Furniture fire standards: A history of standards and their impact on college
“life”. ACUHO-I Talking Stick, 13(4), 6-7.
Grimm, J. (1996). College and University Housing Construction. Columbus, OH: ACUHO-I.
Grimm, J. & Dunkel, N. (1999). Campus housing construction and renovation: An analysis of
cost and design. ACUHO-I Monograph. Columbus, OH: ACUHO-I.
Reid, B. (1998). How has technology changed the way residence halls are furnished?
ACHUHO-I Talking Stick, 16(4), 6-8.
Schuh, J. (1979). Assessment and redesign in residence halls. In L. Huebner (Ed.),
Redesigning campus environments: New directions for student services, 8. San Francisco:
Jossey-Bass.
Sunstad, N. (1991). Renovations/construction in university housing. The Journal of College
and University Student Housing, 21(1), 3-6.
Wright, J. (1998). Can your residence hall be taught some new tricks? ACUHO-I Talking Stick,
15(7), 12-13.
14.
PUBLIC RELATIONS - Articulate information related to housing, students,
personnel, and the like, to campus, community, and collegial populations.
Grabowski, S. (1981). Marketing in higher education (Report No. 5). Washington, DC:
American Association for Higher Education.
Howell, V., Jacks, A., & Cawthon, T. (1994). Meet the press (And never let ‘em see you sweat).
NHTI Bibliography-8
The College Student Affairs Journal, 13(2), 87-91.
Litten, L. (1980). Marketing and higher education. Journal of Higher Education, 51, 40-59.
Moore, P. (1994). The student affairs officer and the media. NASPA Journal, 31, 201-208.
15.
PROGRAM EVALUATION - Assess effectiveness of a program and
understand if/how it met the needs of the personnel it was intended to address.
Ball, S. (1981). Assessing and interpreting outcomes: New directions for program evaluation,
9.
San Francisco: Jossey-Bass.
Brown, R., & Podolske, D. (1993). Strengthening programs through evaluation and research.
In R.B. Winston & S. Anchors (Eds.), Student housing and residential life. San Francisco:
Jossey-Bass.
Cronbach, L., et al. (1980). Toward reform of program evaluation: Aims, methods, and
institutional arrangements. San Francisco: Jossey-Bass.
Deshler, D. (Ed.). (1984). Evaluation for program improvement. New directions for
continuing education, 24. San Francisco: Jossey-Bass.
Donaldson, J & Steyer, S. (1996). Discipline in the halls: Perceptions of the residential judicial
program. The Journal of College and University Student Housing, 26(1), 39-44.
Gardner, D. (1977). Five evaluation frameworks: Implications for decision making in higher
education. Journal of Higher Education, 48, 571-593.
Oetting, E. (1980). A guide to program evaluation. In W.H. Morrill & J.C. Hurst (Eds.),
Dimensions of intervention for student development. New York: Wiley.
16.
OCCUPANCY MANAGEMENT - Manage a plan to maintain maximum
occupancy of facilities. Possess knowledge of local temporary housing and
marketing conditions.
Crites, L. & Teague, G. (1978). No-shows in the enrollment struggle: A neglected market.
Journal of College Student Personnel, 19(1), 59-64.
Fink, I. (1980). Campus planning in the 1980’s: The competition for space. Planning for
Higher Education, 9(1), 1-11.
Frederiksen, C. (1980). The future is now. Journal of College and University Student Housing,
10(2), 2-6.
Jons, T. (1981). Study of student housing needs and availability in public institution of higher
education (Report No. 81-13). Washington State Council for Postsecondary Education.
Luzzo, D., et al. (1999). Evaluating factors that contribute to undergraduates’ decisions to live
on campus. Journal of College and University Student Housing, 28(1), 16-26.
NHTI Bibliography-9
17.
INTERPRETATION OF RESEARCH IN PROFESSIONAL
LITERATURE - Analyze and synthesize information/data published in journals
related to housing and higher education.
Blimling, G. (1993). New challenges and goals for residential life programs. In R. Winston & S.
Anchors (Eds.), Student Housing and Residential Life. San Francisco: Jossey-Bass.
Johnson, D. & Steele, B. (1984). A national survey of research activity in student affairs
divisions. Journal of College Student Personnel, 25, 200-205.
Keller, G. (1985). Trees without fruit: The problem with research about higher education.
Change, 7-10.
Kuh, G., Bean, J., Bradley, R., & Coomes, M. (1986). Contributions of student affairs journals to
the literature on college students. Journal of College Student Personnel, 27, 292-304.
Marcus, L. (1999). Professional associations and student affairs policy. Journal of College
Student Development, 40(1), 23-31.
Worthen, B., & Byers, M. (1970). An exploratory study of selected variables related to the
training and careers of educational research and research-related personnel (Report No.
110-441). Washington, DC: American Educational Research Association.
18.
CONDUCTING INDEPENDENT RESEARCH - Assess need for
research, obtain and analyze data, report results, and implement changes or
enhancements as necessary.
Brown, R., & Podolske, D. (1993). Strengthening programs through evolution and research. In
R. Winston & S. Anchors (Eds.), Student Housing and Residential Life. San Francisco:
Jossey-Bass.
Dublon, F., Kimmel, R., & Conrad, W. (1984). The student affairs research committee: A
clearinghouse for research. The College Student Affairs Journal, 5(3), 14-20.
Kuh, G., & Andreas, R. (1991). It’s about time: Using qualitative methods in student life
students. Journal of College Student Development, 32(5), 397-405.
Manning, K. (1992). A rationale for using qualitative research in student affairs. Journal of
College Student Development, 33, 132-136.
Marshall, C., & Rossman, G. (1989). Designing qualitative research. Newbury Park, CA: Sage.
Stage, F., & Russell, R. (1992). Using method triangulation in college student research. Journal
of College Student Development, 33, 485-491.
19.
APPLICATIONS OF TECHNOLOGY - Maintain knowledge of
technological advances and how they apply to/effect housing and higher education.
NHTI Bibliography-10
Continuously improve technological capabilities of housing organization for
administrative efficiency and to enhance student learning. Require technical
competence throughout organization.
Ellerbrock, M. (Ed.). (1996). Special feature: Making use of the Internet in student housing.
ACUHO-I Talking Stick, 13(5), 6-17.
Ellerbrock, M. (Ed.). (1999). Special feature: Computer systems for administrative services.
ACUHO-I Talking Stick 16(7), 6-21.
Johnson, C., & Pyle, R. (Eds.). (1984). Enhancing student development with computers: New
directions for student services, 26. San Francisco: Jossey-Bass.
Lange, N. (1999). Director’s log. ACUHO-I Talking Stick 16(8), 9-10.
Quick, J. (1986). Trends: management information systems for housing and food services.
Journal of College and University Student Housing, 16(1), 3-6.
Rydeen, J. (1985). Plan for state-of-the-art communications systems. American School and
University, 58(4), 41-42.
Tampke, D. (1997). Assessing a residence hall computer environment: An example. The
Journal of College and University Student Housing, 27(2), 47-52.
Williams, L. (1996). Electronic discussion lists: A medium for building community on campus.
The College Student Affairs Journal, 16(1), 77-86.
20.
INTERPERSONAL COMMUNICATION - Relate to others on an
individual basis. Effectively utilize oral and written communication.
Alder, R., Rosenfeld, L., & Towne, N. (1980). Interplay: The process of interpersonal
communication (4th ed.). New York: Holt, Rinehart & Winston, Inc.
Alfred, G., & Thomas, T. (1980). Improving students’ interpersonal communication. Journal of
College Student Personnel, 21(2), 155-162.
Baker, R., & Siryk, B. (1980). Alienation and freshman transition into college. Journal of
College Student Personnel, 21, 437-442.
Deane, N., & Hovland, M. (1993). Recognizing and managing interpersonal conflict. CUPA
Journal, 44(3), 19-21.
Waldo, M. (1985). Improving interpersonal communication in a university residential
community. Humanistic Education and Development, 126-133.
Waldo, M. (1984). Roommate communication as related to student’s personal and social
adjustment. Journal of College Student Personnel, 25, 39-44.
Werring, C., Robertson, D., & Coon, C. (1993). Fostering interpersonal relationships and
reducing conflicts. In R. Winston & S. Anchors, (Eds.), Student Housing and Residential
Life. San Francisco: Jossey-Bass.
NHTI Bibliography-11
21.
COOPERATION AND COOLABORATION- Work with all levels of
staff, students, and colleagues to achieve a common goal.
Amoja Three Rivers. (1990). Cultural etiquette: A guide for the well-intentioned. Indian
Valley, VA: Market Wimmin.
Astin, A. (1982). Minorities in American higher education: Recent trends, current prospects,
and recommendations. San Francisco: Jossey-Bass.
Manning, G., Curtis, K., and McMillien, S. Building Community, The Human Side of Work.
Cincinnati: Thomson Executive Press, 1996.
Miller, E. (1983). University leaders: Having style rather than a style. Change, 15(1), 10-11.
Ryan, J. (Ed.). (1973). White ethnics: Life in working-class America. Englewood, NJ:
Prentice Hall.
Simmons, J., & Mares, W. (1983). Working together. New York: Knopf.
22.
PUBLIC SPEAKING/PRESENTING - Convey thoughts, ideas, and
practices to a variety of audiences on behalf of housing and higher education.
Bates, S. (2005). Speak like a CEO: secrets for commanding attention and getting results. New
York: McGraw-Hill.
Cooper, S., & Hennan, C. (1980). Preparing, designing, and leading workshops: A humanistic
approach. New York: Van Nostrand Reinhold.
Gallo, C. (2006). 10 simple secrets of the world's greatest business communicators. Naperville,
Ill: Sourcebooks.
Van Ekeren, G. (1988). The speaker’s sourcebook: Quotes, stories and anecdotes for every
occasion. Englewood Cliffs, NJ: Prentice-Hall.
23.
NETWORKING - Construct and manage essential relationships with a variety
of people (i.e., faculty, staff, colleagues, administrators, parents, students,
governing units, etc.) and represent organizational interests.
Cohen, A., & Bennis, W. Continuity of leadership in communication networks. Human
Relations Journal, 14, 351-367.
Nilsen, A. (1994). Using humor to crack the glass ceiling. Initiatives, 56(2), 1-13.
24.
TEACHING/INSTRUCTION - Impart one’s own knowledge on a subject to
others.
NHTI Bibliography-12
Anchors, S., & Schroeder, C. (1982). Integrating management in residence education: A small
college model. Journal of College and University Student Housing, 12(1), 21-24.
Chickering, A. (Ed.). (1981). The modern American college: Responding to the new realities of
diverse students and a changing society. San Francisco: Jossey-Bass.
Fried, J. (1985). Equity in the classroom: A discussion of male and female learning styles.
University of Connecticut Journal, 3, 14-17.
Jones, C., & Watt, J. (1999). Psychosocial development and moral orientation among
traditional age college students. Journal of College Student Development, 40(2), 125-131.
25.
MARKETING - Oversee production/publication of printed and electronic
materials to effectively market housing facilities and services for internal and
external use.
Anema, D. (1987). Designing effective brochures and newsletters. Dubuque, IN: Kendall/Hunt
Press.
D’Aenais, J. (1985). Creating effective manuals. Cincinnati, OH: South Western Publishing
Company.
Davis, R. (1988). Desktop publishing. Homewood, IL: Dow Jones-Irwin.
Parker, R. (1988). Looking good in print: A guide to basic design for desktop publishing.
Chapel Hill, NC: Ventena Press.
Smock, W. (1984). Technical writing for beginners. Englewood Cliffs, NH: Prentice Hall.
Young, M. (1989). The technical writer’s handbook: Writing with style and clarity. Hill Valley,
CA: University Science Books.
Ziegfeld, R. (1989). Desktop publishing for the writer: Designing, writing, and developing.
Washington, DC: IEEE Computer Society Press.
26.
DIVERSITY AWARENESS - Understand the unique needs of and be an
advocate for diverse groups of students and personnel.
Abbott, E., & Liddell, D. (1996). Alienation of students: Does sexual orientation matter? The
College Student Affairs Journal, 16(1), 56-61.
Aune, B., & Kroeger, S. (1997). Career development of college students with disabilities: An
interactional approach to defining the issues. Journal of College Student Development, 28,
344-356.
Baron, A. (1992). Valuing ethnic diversity: A day long workshop for university personnel.
Journal of College Student Development, 33, 178-181.
Blauner, B. (1990). Black lives, white lives: Three decades of race relations in America.
Berkeley: University of California Press.
NHTI Bibliography-13
Brown, O. (1994). Debunking the myth: Stories of African American students. Bloomington,
IN: Phi Delta Kappa Educational Foundation.
Bulkin, E., Pratt, M., & Smith, B. (1984). Yours in struggle: Three feminist perspectives on
anti-Semitism and racism. Ithaca, NY: Firebrand.
Chambers, T., & Lewis, J. (1992). A two dimensional approach to understanding cultural
differences and discrimination: A workshop within a workshop. Journal of College Student
Development, 33, 79-82.
Chesler, Mark, Confronting the Myths and Dealing with the Realities of Diversity and
Multiculturalism on Campus. The Diversity Factor. 2004Volume 12, Number 3.
Cohen, C., Bauwin, R., & Fritz, S. (1993). Housing domestic partners on campus. The Journal
of College and University Housing, 23(1), 3-7.
Cooper, J. (1997). Marginality, mattering, and the African American student: Creating an
inclusive college environment. The College Student Affairs Journal, 16(2), 15-20.
Croteau, J., & Lark, J. (1995). A qualitative investigation of biased and exemplary student
affairs practice concerning lesbian, gay, and bisexual issues. Journal of College Student
Development, 36(5), 472-482.
Engstrom, C., & Sedlacek, W. (1997). Attitudes of heterosexual student toward their gay male
and lesbian peers. Journal of College Student Development, 38, 565-576.
Evans, N. (1985). Facilitating the development of women. New directions for student services,
29. San Francisco: Jossey-Bass.
Evans, N., & Wall, V. (1991). Beyond tolerance: Gays, lesbians, and bisexuals on campus.
Alexandria, VA: American College Personnel Association.
Haislar, A. (1997). Student life in Austria, France, Germany, and Italy. ACUHO-I Talking Stick,
15(5), 20-21.
Herbst, S., & Malaney, G. (1999). Perceived value of a special interest residential program for
gay, lesbian, bisexual, and transgender students. NASPA Journal, 36(2), 106-119.
Hess, M. (1997). Responding to discrimination. ACUHO-I Talking Stick, 15(5), 21-22.
Holtzberg, M., & Howard, B. (Eds.). (1996). Portrait of spirit: One story at a time. Ontario,
Canada: Disability Today Publishing Group, Inc.
Hughey, A. (1998). Higher education, affirmative action, and the quest for diversity. ACUHO-I
Talking Stick, 15(7), 24-25.
Johnson, I., & Ottens, A. (Eds.). (1997). Leveling the playing field: Promoting academic
success for students of color. San Francisco: Jossey-Bass.
Malaney, G., Williams, E., & Geller, W. (1997). Assessing campus climate for gays, lesbians,
and bisexuals at two institutions. Journal of College Student Development, 38, 365-375.
Manning, K. (1994). Multicultural theories for multicultural practice. NASPA Journal, 31, 176185.
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Mello, J. (Ed.). (2000). 21st century males – Is there a need for all male housing? ACUHO-I
Talking Stick, 17(6), 34-35.
Navarrett, R. (1993). A darker shade of crimson – Odysssey of a Harvard Chicano. New York:
Bantam Books.
Newswanger, J. (1996). The relationship between white racial identity attitudes and the
experience of having a black college roommate. Journal of College Student Development,
37(5), 536-542.
Parker, W., Archer, J., & Scott, J. (1992). Multicultural relations on campus. Muncie, IN:
Accelerated Development, Inc.
Parr, G., Bradley, L., & Revathi, B. (1992). Concerns and feelings of international students.
Journal of College Student Development, 33, 20-25.
Person, D., & Christensen, M. (1996). Understanding black student culture and black student
retention. NASPA Journal, 34(1), 47-56.
Poindexter-Cameron, J, & Robinson, R. (1997). Relationships among racial identity attitudes,
womanist identity attitudes, and self-esteem in African American college women. Journal of
College Student Development, 38, 288-296.
Pope, R., & Reynolds, A. (1997). Student affairs core competencies: Integrating multicultural
awareness, knowledge, and skills. Journal of College Student Development, 38, 266-277.
Rapp, J. (1997). Staff diversity: The need for enhancing minority participation in student
affairs. The College Student Affairs Journal, 16(2), 73-84.
Stage, F. (1997). Motivation, dualism, and immersion of international exchange students. The
College Student Affairs Journal, 17(1), 33-42.
Shriberg, A. (1996). Using faculty and student development professionals to bring the subject
of diversity to a college campus. The College Student Affairs Journal, 16(1), 87-97.
Taylor, C., & Howard-Hamilton, M. (1995). Student involvement and racial identity attitudes
among African American males. Journal of College Student Development, 36(4), 330-336.
Temkin, L., & Evans, N. (1998). Religion on campus: Suggestions for cooperation between
student affairs and campus based religious organizations. NASPA Journal, 36(1), 61-69.
Torres, V., & Phelps, R. (1997). Hispanic American acculturation and ethnic identity: A bicultural model. The College Student Affairs Journal, 17(1), 53-67.
Vendley, G. (1998). Effect of a multi-ethnic multicultural program on student participants.
NASPA Journal, 35, 234-244.
Whitt, E. (1994). Encouraging adult learner involvement. NASPA Journal, 31, 309-318.
Wittmer, J. (1992). Valuing diversity and similarity: Bridging the gap through interpersonal
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NHTI Bibliography-15
27.
AWARENESS OF COLLEGE STUDENT CHARACTESTICS - Be
aware of/recognize current, changing, and diverse characteristics and needs of
college students.
Astin, A. (1993). What matters in college: Four critical years revisited. San Francisco: JosseyBass.
Carroll, L. (1991). Gender knowledge about AIDS, reported by change, and sexual behavior and
college students. Journal of American College Health, 40(2), 5-12.
Cross, K. (1998, July-August). Why learning communities? Why now? About Campus, 4-11.
Goodale, T. (1986). Alcohol and the college student. San Francisco: Jossey-Bass.
Ellerbrock, M. (Ed.). (2000). Special feature: athletes in residence halls. ACUHO-I Talking
Stick, 17(6), 6-21.
Keeling, R. (1986). Aids on the college campus. Rockville, MD: American College Health
Association.
Love, P., & Love, A. (1995). Enhancing student learning: Intellectual, social, and emotional
integration. Washington, DC: ASHE-ERIC Higher Education Report No. 4.
Moffat, M. (1989). Coming of age in New Jersey: College and American culture. New
Brunswick, NJ: Rutgers University Press.
Montgomery, T. (1997). Collaborating for the health of family housing. ACUHO-I Talking
Stick, 15(2), 13.
Moore, L. (1990). Evolving theoretical perspectives of students. In L. Moore (Ed.), New
directions for student services, 51. San Francisco: Jossey-Bass.
Murphy, M., & Archer, J. (1996). Stressors on a college campus: A comparison of 1985 and
1993. Journal of College Student Development, 37(1), 20-28.
Pascarello, E., & Terenzini, P. (1991). How college affects students: Findings and insights from
twenty years of research. San Francisco: Jossey-Bass.
Pasch, S., Lindsay, G., Barnes, M., Liechty, J., & Koschoreck, L. (2000). The relationship
between college students’ residence and the prevalence of secondhand drinking effects. The
Journal of College and University Student Housing, 28(2), 29-34.
Scherer, K. (1997). College life on-line: Healthy and unhealthy internet use. Journal of College
Student Development, 38, 655-665.
Unruh, D. (1995). Trends: Preparing for a new generation of students. The Journal of College
Student Housing, 25(2), 9-12.
Wright, D. (Ed.). (1987). Responding to the needs of today’s minority students. San Francisco:
Jossey-Bass.
28.
ADVISING GROUPS AND ORGANIZATIONS - Serve in the role of
consultant, mentor, coach, and/or role model.
NHTI Bibliography-16
Block, P. (1981). Flawless consulting. Austin, TX: Learning Concepts.
Dunkel, N., & Spencer, C. (Eds.). (1983). Advice for the advisor: The development of a
residence hall association. Columbus, OH: ACUHO-I.
Greiner, L., & Metzger, R. (1983). Consulting to management. Englewood Cliffs, NJ: PrenticeHall.
Schen, E. (1987). Process consultation, Volume II: Lessons for managers and consultants.
Reading, MA: Addison-Wesley.
St. Ogne, S. (1997). The treasure is close – Zen and the art of leadership. ACUHO-I Talking
Stick, 15(1), 20-21.
29.
UNDERSTANDING & APPLICATION OF VARIOUS
LEADERSHIP STYLES - Utilize appropriate leadership styles to most
effectively lead organization and work with personnel at all levels of organization.
Astin, A., & Scherrel, R. (1980). Maximizing, leadership, effectiveness: Impact of
administrative style on faculty and students. San Francisco: Jossey-Bass.
Bennis, W. (1984). The four competencies of leadership. Training and Development Journal,
38, 15-19.
Bennis, W. (1990). Why leaders can’t lead: The unconscious conspiracy continues. San
Francisco: Jossey Bass.
Boatman, S. (1999). The leadership audit: A process to enhance the development of student
leadership. NASPA Journal, 37(1), 325-336.
Buckingham, Marcus (2005). The One Thing You Need to Know about Great Managing, Great
Leading and Sustained Individual Success. New York Free Press.
Burns, J. M. (2004). Transforming leadership: the new pursuit of happiness. New York: Grove
Press.
Clark, M., & Freeman, F. (1990). Leadership education 1990: A source book. Greensboro, NC:
Center for Creative Leadership.
Covey, S. (1989). The 7 habits of highly effective people. New York: Simon and Schuster.
Heifetz, Ronald A. and Linsky, Marty (2002). Leadership on the Line: Staying Alive Through
the Dangers of Leading. Cambridge: Harvard University Press.
Kouzes, J. M., & Posner, B. Z. (2007). The leadership challenge. San Francisco, CA: Jossey-Bass.
Kuh, G. (1999). Setting the bar high to promote student learning. In G. Blimling, E. Whitt, &
Associates (Eds.), Good Practice in Student Affairs. San Francisco: Jossey-Bass.
Miller, J., & Landreman, L. (1998). Values based leadership: A good idea, a challenging
practice. ACUHO-I Talking Stick, 15(6), 30-32.
NHTI Bibliography-17
Morrison, A. (1992). New leaders guidelines on leadership diversity in America. San Francisco:
Jossey-Bass.
Plucker, J., & Dana, R. (1998). Alcohol, tobacco, and marijuana use: Relationships to
undergraduate students’ creative achievement. Journal of College Student Development,
39(5), 472-483.
Renick, J. (1989). Establishing leadership opportunities: An empirical assessment. NASPA
Journal, 27(1), 42-50.
Schein, E. (1986). Organization culture and leadership. San Francisco: Jossey-Bass.
30.
MOTIVATION - Provide support, inspiration, and motivation for staff and
students.
Bennis, W., & Nanus, B. (1985). Leaders: The strategies for taking charge. New York: Harper
& Row.
Bierman, S., & Carpenter, D. (1994). An analysis of resident assistant work motivation.
Journal of College Student Development, 35, 467-474.
Chaffee, E., & Tierney, W. (1988). Collegiate culture and leadership strategies. New York:
American Council on Education/MacMillan.
Erwin, T., & Marcus-Mendoza, S. (1988). Motivation and students’ participation in leadership
and group activities. Journal of College Student Personnel, 29, 356-361.
31.
HELPING SKILLS - Aid students, staff, or colleagues with personal or
professional concerns as needed. Act as a referral agent to appropriate resources.
32.
CONFLICT MANAGEMENT - Recognize and manage conflict effectively
among staff, students, colleagues, and the like.
Dunn, S. (1996). Mediation: One alternative to traditional judicial proceedings. The College
Student Affairs Journal, 15(2), 40-48.
Fisher, R., & Ury, W. (1991). Getting to yes: negotiating agreement without giving in (2nd ed.).
New York: Penguin Books.
Likert, R., & Likert, J. (1976). New ways to managing conflict. New York: McGraw-Hill.
Miller, G., & Zoradi, S. (1977). Roommate conflict resolution. Journal of College Student
Personnel, 18(3), 228-230.
Morrill, W., Hurst, J., & Oetting, E. (1980). Dimensions of intervention for student
development. New York: Wiley.
NHTI Bibliography-18
Rickgam, R. (1985). Upstream – The case of professional counseling in residence halls. The
Journal of College and University Student Housing, 15(1), 3-6.
33.
RECOGNIZING & EVALUATING GROUP DYNAMICS - Observe
and understand the interactions among diverse members of a group/team/staff.
Gordon, J. (1983). A diagnostic approach to organizational behavior. Boston: Allyn and
Bacon.
Guido-DiBrito, F., Chavez, A., Wallace, J., & Dibrito, W. (1997). Loyalty between senior
student affairs officers and their supervisors and staff members. Journal of College Student
Development, 38, 244-254.
Hackman, J., Lawler, E., & Porter, L. (1983). Perspectives on behaviors in organizations. New
York: McGraw-Hill.
Kouzes, J., & Posner, B. (1987). The leadership challenge: How to get extraordinary things
done in organizations. San Francisco: Jossey-Bass.
Love, P. (1995). Interpretive frameworks: A qualitative analysis of individual sense-making in
a department of residence life. Journal of College Student Development, 36, 236-243.
34.
CRISIS MANAGEMENT - Effectively plan for, recognize, and respond to
critical situations.
Archer, J. (1992). Campus in crisis: Coping with fear and panic related to serial murders.
Journal of Counseling and Development, 71, 96-100.
Brunson, B., & McKee, K. (1982). Crisis intervention and stress management: Giving resident
advisors what they need. Journal of College Student Personnel, 23(^), 547-554.
Dunkel, N., Griffin, W., & Probert, B. (1998). Development of coordinated mental health
counseling resources in time of disaster. NASPA Journal, 35, 147-156.
Furr, S., & Simpson, J. (1989). Responding to the death of a college student. The Journal of
College and University Student Housing, 19(1), 17-21.
Halberg, L. (1986). Death of a college student: Response by student services professionals on
one campus. Journal of Counseling and Development, 64, 411-412.
Jacobs, B., & Towns, J. (1984). What residence hall staff need to know about dealing with
death. NASPA Journal, 22(2), 32-6.
O’Malley, N. (1987). Suicide on campus: Caring and coping. Madison, WI: Magna
Publications.
Oropeza, B. (1991). Managing mental health crisis of foreign college students. Journal of
Counseling and Development, 69(3), 280-284.
Pruett, H., & Brown, V. (1990). Crisis intervention and prevention: New directions for student
NHTI Bibliography-19
services, 49. San Francisco: Jossey-Bass.
Scott, J., Fukuyama, M., Dunkel, N., & Griffin, W. (1992). The trauma response team:
Preparing staff to respond to student death. NASPA Journal, 29(3), 230-237.
Siegel, D. (1994). Campuses respond to violent tragedy. Phoenix: The American Council on
Education and Oryx Press.
Westerfeld, F., & Furr, S. (1987). Suicide and depression among college students. Professional
Psychology, 18, 119-123.
35.
BEHAVIORAL EDUCATION - Use current principles of student rights and
responsibilities to maintain and monitor a student judicial system.
Conklin, D., & Robinson, N. (1993). Administrative perspectives on disruptive student contact.
Journal of College Student Pscyotherapy, 8(1), 29-44.
Coons-Jansen, C., & Howard-Hamilton, M. (1995). College sports and fan aggression:
Implications for residence hall discipline. Journal of College Student Development, 36(6),
587-593.
Dannels, M. (1990). Changes in disciplinary policies and practices over 10 years. Journal of
College Student Development, 32, 408-414.
Frederickson, J. (1992). Disciplinary sanctioning of impulsive university students. NASPA
Journal, 29(2), 143-148.
Mulane, S. (1999). Fairness, educational value, and moral development in the student
disciplinary process. NASPA Journal, 36(2), 86-95.
Osbroth, D., & Hill, D. (1984). The helping relationship in student discipline. NASPA Journal,
16(2), 19-25.
Pavela, G. (1983: Jan. 26). Sanctions for student misbehavior: Let the punishment fit the
crime. Chronicle of Higher Education, p. 32.
Stoner, E., & Cerminara, K. (1990). Harnessing the “spirit of insubordination”: A model
student disciplinary. The Journal of College and University Law, 17(2).
36. POLITICAL ASTUTENESS - Recognize and analyze political processes in
higher education. Navigate campus politics. Identify stakeholders and understand
their priorities. Understand influence of local, state, and national politics on
institution. Lobby for organization as necessary.
Bacharach, S., & Lawler, E. (1980). Power and politics in organizations: The social psychology
of conflicts, coalitions, and bargaining. San Francisco: Jossey-Bass.
Kuh, G. (Ed.). (1983). Understanding student affairs organizations: New directions for
student services, 23. San Francisco: Jossey-Bass.
NHTI Bibliography-20
Liddell, D. (1996). Developing a bilingual moral voice: Balancing care and justice in the
workplace. The College Student Affairs Journal, 15(2), 23-29.
Nuss, E. (1998). Redefining college and university relationships with students. NASPA
Journal, 35, 183-192.
Tucker, R. (1981). Politics as leadership. Columbia: University of Missouri Press.
37.
INTERPRETATION OF INSTITUTIONAL ISSUES, GOALS,
AND CONCERNS - Understand the institution and effectively interpret its
messages to various constituents (i.e., students, staff, parents, colleagues, etc.). Act
as a liaison.
Reisser, L., & Roper, L. (1999). Using resources to achieve institutional missions and goals. In
G. Blimling, E. Whittt, & Associates (Eds.). Good Practice in Student Affairs. San Francisco:
Jossey-Bass.
Young, D. (1984). The student/institutional relationship: A legal update. In Owens (Ed.), Risk
management and the student affairs professional. NASPA Monograph No. 2, 15-31.
38.
REPRESENTING STUDENT CONCERNS - Understand and interpret
student concerns, needs, and goals to various constituents who have a vested
interest in the institution. Act as a liaison.
Gardner, J. (1999, March-April). The senior year experience. About Campus, 5-11.
Levine, A. (1974). The rights of students: The basic ACLU guide to student’s rights. New York:
Baron Book.
Weinstein, L., & Mullins, S. (1993). College students speak out: What I like and dislike in
universities. College Student Journal, 27(2), 250-255.
39.
FINANCING OF HIGHER EDUCATION - Maintain working knowledge
of how major sources of revenue are obtained and managed within an institution.
Clotfelter, C. (1996). Buying the best: Cost escalation in elite higher education. Princeton, NJ:
Princeton University Press.
Coomes, M. (Ed.). (2000). The role student aid plays in enrollment management. New
Directions for Student Services, 89. San Francisco: Jossey-Bass.
Hyatt, J., & Santiago, A. (1986). Financial management of colleges and universities.
Washington, DC: National Association of College and University Budgeting Officers.
Jones, D. (1984). Higher education budgeting at the state level: Concepts and principles.
Boulder, CO: National Center for Higher Education Management Systems.
King, J. (1999). Financing a college education: How it works, how it’s changing. ACE/Oryx
NHTI Bibliography-21
Series on Higher Education.
Meisinger, R., & Dubeck, L. (1984). College and university budgeting. Washington, DC:
National Association of College and University Budgeting Officers.
Shipp, T. (Ed.). (1982). Creative financing and budgeting: New directions for continuing
education, 16. San Francisco: Jossey-Bass.
Wildavsky, A. (1984). The politics of the budgetary process. Boston: Little, Brown, and Co.
40.
ORGANIZATION/MANAGEMENT THEORY - Understand the basis
and method by which a leader manages an organization.
Blanchard, K. (1982). The one minute manager. New York: Morrow.
Bolman, L., & Deal, T. (2003). Reframing Organizations: Artistry, Choice, and Leadership.
San Francisco: Jossey-Bass.
Hardie, H., & Harrison, R. (1987). Organization development: An annotated bibliography for
the practitioner. Greensboro, NC: The Center for Creative Leadership.
Keller, G. (1983). Academic Strategy: The management revolution in American higher
education. Baltimore: Johns Hopkins University Press.
Kopp, J. (1998). Management by competency. ACUHO-I Talking Stick, 15(6), 12.
Kotter, J. (1996). Leading Change. Harvard Business School Press.
Peters, T. (1994). The Tom Peters seminar: Crazy times call for crazy organizations. New York:
Vintage.
Peters, T., & Waterman, R. (1982). In search of excellence: Lessons from America’s best run
companies. New York: Harper & Row.
Rogers, J., & Ballard, S. (1995). Aspirational management: Building effective organizations
through shared values. NASPA Journal, 32, 162-178.
Senge, P.M. The Fifth Discipline: The Art and Practice of the Learning Organization. New
York: Doubleday. 1990
Upcraft, M. (1993). Organizational and administrative approaches. In R. Winston & S. Anchors
(Eds.), Student Housing and Residential Life. San Francisco: Jossey-Bass.
41. KNOWLEDGE OF STUDENT AFFAIRS FUNCTIONS –
Understand the student affairs profession. Be highly knowledgeable of specialized
functions of student affairs on respective campus, and how all parts of the
organization operate, interact, and affect one another. Know how to utilize these
resources to obtain best results for students and the institution.
Barr, M., & Associates. (1993). The handbook of student affairs administrators. San Francisco:
NHTI Bibliography-22
Jossey-Bass.
Bliming, Gregory S., Whitt, Elizabeth J. and associates. Good Practice in Student Affairs:
Principles to Foster Student Learning
Brown, J.S. (1997) “On Becoming a Learning Organization.” About Campus, January-February.
Brown, R., & Citrin, R. The student development transcript: Assumptions, uses, and formals.
Journal of College Student Personnel, 8, 163-168.
Casey-Powell, D. (1999). College and university apartment housing. Columbus, OH: ACUHO-I.
Creamer, D. (1980). Student development in higher education: Theories, practices, and future
directions. Cincinnati, OH: ACPA Media.
Garland, P. (1985). Serving more than students: A critical need for college student personnel
services. Washington, DC: ASHE-ERIC Higher Education Report No. 7.
Guido-Debrito, F. (1995). Student affairs leadership and loyalty: Organizational dynamics at
play. NASPA Journal, 32(3), 223-231.
Knock, G. (1985). Development of student services in higher education. In M. Barr, & L.
Keating (Eds.), Developing effective student services programs: Systematic approaches for
practitioners. San Francisco: Jossey-Bass.
Love, Partick G., Estanek, Sandra N. (2004) Rethinking Student Affairs Practice. Jossey Bass
Pruitt, D., & Schwartz, R. (1999). Student affairs work as boundary spanning: An exploratory
study. College Student Affairs Journal, 19(1), 62-74.
Saddlemire, G., & Rentz, A. (1986). Student affairs: A professions heritage. Carbondale, IL:
Southern Illinois University Press.
42.
KNOWLEDGE OF STUDENT DEVELOPMENT THEORY - Have
a working knowledge of and be able to articulate basic student development
theories and how to apply them to resident students.
Baxter-Magolda, M. (1993). Intellectual, ethical and moral development. In R. Winston, & S.
Anchors (Eds.), Student Housing and Residential Life. San Francisco: Jossey-Bass.
Chickering, A., & Reisser, L. (1993). Education and Identity, 2nd ed. San Francisco: JosseyBass.
Cooper, D., Healy, M., & Simpson, J. (1994). Student Development through involvement:
Specific changes over time. Journal of College Student Development, 35, 98-102.
Enders, S., Newton, F., & Caple, R. (Eds.). (1998). Contributing to learning: The role of
student affairs. San Francisco: Jossey-Bass.
Erwin, T., & Delworth, U. (1980). An instrument to measure Chickering’s vector of identity.
NASPA Journal, 17(3), 19-24.
Fleming, J. (1984). Blacks in college: A comparative study of students’ success in black and
NHTI Bibliography-23
white institutions. San Francisco: Jossey-Bass.
Healy, M. (1996). Community building: A method of keeping balance. The College Student
Affairs Journal, 15(2), 49-57.
Kuh, G., Douglas, K., Lund, J., & Ramin-Gyurnek, J. (1998). Student learning outside the
classroom: Transcending artificial boundaries. Washington, DC: The George Washington
University.
Leafgren, F. (1993). Wellness as a comprehensive student development approach. In R.
Winston, & S. Anchors (Eds.), Student Housing and Residential Life. San Francisco:
Jossey-Bass.
Mullendore, R. (1996). The joint statement: A consensus approach to responsibility and
development. The College Student Affairs Journal, 15(2), 12-22.
Rentz, A., & Associates. (1996). Student affairs practice in higher education. Springfield, IL:
Charles C. Thomas.
Sanford, N. (1996). Self and society. New York: Atherton Press.
Schroeder, C. (1993). Conclusion: Creating residence life programs with student development
goals. In R. Winston, & S. Anchors (Eds.), Student Housing and Residential Life. San
Francisco: Jossey-Bass.
White, D., & Porterfield, W. (1993). Pscyosocial development in college. In R. Winston, & S.
Anchors (Eds.), Student Housing and Residential Life. San Francisco: Jossey-Bass.
Winston, R., & Anchors, S. (1993). Student development in the residential environment.
Student Housing and Residential Life. San Francisco: Jossey-Bass.
43.
ASSESSMENT OF STUDENT NEEDS & INTERESTS - Determine
student needs, interests, and satisfaction through formal and informal assessment
measures. Develop and implement a plan to address resulting data.
Banning, J. (1995). Environmental scanning: Application to college and university housing.
The Journal of College and University Housing, 25(1), 30-34.
FBenjamin, M., & Hollings, A. (1997). Student satisfaction: Test of an ecological Model.
Journal of College Student Development, 38, 213-228.
Erwin, T. (1991). Assessing student learning and development: A guide to the principles, goals,
and methods of determining college outcomes. San Francisco: Jossey-Bass.
Foubert, J., Tepper, R., & Morrison, D. (1997). Predictors of student satisfaction in university
residence halls. The Journal of College and University Student Housing, 29(2), 41-46.
Fuller, B., & Hall, F. (1996). Differences in personality type and roommate compatibility as
predictors of roommate conflict. Journal of College Student Development, 37(5), 510-518.
Grant, S., Balouris, A., & Greenman, A. (1995). Meeting resident’s needs: The focus group
concept as an innovative residence life assessment tool. The Journal of College and
University Student Housing, 25(1), 35-39.
NHTI Bibliography-24
Keintz, B. (1999). Student relationships: An analysis of peer, faculty, and staff effectiveness.
Journal of Student Affairs, 8, 59-70.
Luna, A. (1997). Measuring both importance and satisfaction to achieve a greater
understanding of residence hall life. The Journal of College and University Student
Housing, 27(2), 25-33.
Upcraft, M., & Schuh, J. (1996). Assessment in Student Affairs. San Francisco: Jossey-Bass.
Winston, R., & Miller, T. (1994). A model for assessing developmental outcomes related to
student affairs programs and services. NASPA Journal, 32, 2-19.
44.
CURRICULAR & CO-CURRICULAR PROGRAMING - Articulate to
various constituents the benefits of curricular and co-curricular programs, activities,
and communities in residence halls. Establish learning outcomes for programs.
Implement and provide resources for programs that support student development
and the educational mission of the institution.
Ball, S. (1981). Assessing and interpreting outcomes: New directions for program evaluation.
San Francisco: Jossey-Bass.
Barak, R. (1982). Program review in higher education. (Report No. 246-829). Boulder, CO:
National Center for Higher Education Management Systems.
Boyer, E. (1988) Campus Life: In Search of Community.
Fox, N, Spooner, S., Utterback, J., & Barbieri, J. (1996). Relationships between autonomy,
gender, and weekend commuting among college students. NASPA Journal, 34(1), 19-28.
McDonald, William and Associates. Creating Campus Community, In Search of Ernest Boyer’s
Legacy, 2002.
Mosier, R. (1998). Building learning organizations and cultures to support residents’ academic
success. ACUHO-I Talking Stick, 14(8), 47-48.
Schroeder, C., Mable, P., & Associates. (1994). Realizing the educational potential of residence
halls. San Francisco: Jossey-Bass.
Schuh, J. (1999). Educational programming and student learning in college and university
residence halls. Columbus, OH: ACUHO-I.
Slaney, F. (1993). Theory to practice in co-curricular activities: A new model for student
involvement. The College Student Affairs Journal, 12(2), 35-40.
Twale, D., & Sanders, C. (1999). Impact of non-classroom experiences on critical thinking
ability. NASPA Journal, 36(2), 133-146.
NHTI Bibliography-25
45.
FAMILIARITY WITH CURRENT ISSUES IN LITERATURE
- Stay informed of current issues and trends featured in the professional literature,
pertaining to residence life and housing, student affairs, and higher education.
Kuh, G., Bean, J., Bradley, R., & Coomes, M. (1986). Contributions of student affairs journals to
the literature on college students. Journal of College Student Personnel, 27, 292-304.
Lappe, F.M. and DuBois, P.M. The Quickening of America: Rebuilding Our Nation, Remaking
Our Lives. San Francisco: Jossey –Bass, 1994
46.
FOUNDATIONS OF HIGHER EDUCATION - Be able to
articulate historical, philosophical, social, and cultural aspects of higher education.
Altizer, A., Glover, W., Seehafer, A., & Walch, T. (1996). A model for increasing collaboration
between academic and student affairs. The College Student Affairs Journal, 16(1), 56-61.
American College Personnel Association. (1994). The student learning imperative:
Implications for student affairs. Washington, DC: Author.
Baxter-Magolda, M. (1995). The integration of relational and impersonal knowing in young
adults’ epistemological development. Journal of College Student Development, 36, 203-214.
Baxter-Magolda, M. (1992). Knowing and reasoning in college: Gender-related patterns in
students’ intellectual development. San Francisco: Jossey-Bass.
Bellah, R. (1985). Habits of the heart: Individualism and commitment in American life.
Berkeley: University of California Press.
Carpenter, D., Patitu, C., & Cuyjet, M. (1999). Faculty and administration collaborating in
student affairs preparation programs: practicing what we preach. College Student Affairs
Journal, 19(1), 17-23.
Coleman, D., & Johnson, J. (1990). The new professional: A resource guide for new student
affairs professionals and their supervisors. Washington, DC: National Association of
Student Personnel Administrators.
Dalton, J. (1999). Beyond borders: How intentional developments are changing student affairs
practice. New Directions for Student Services, 86. San Francisco: Jossey-Bass.
Estanek, S. (1999). Student affairs and truth: A reading of the great books. NASPA Journal,
36(4), 278-287.
Forney, D. (1996). Political correctness: Background, perspective, and implications for student
affairs professionals. NASPA Journal, 33(4), 331-346.
Lamarid, L. (1999). Putting Descartes before the horse: Opportunities for advancing the
student affairs line with academic affairs. College Student Affairs Journal, 19(1), 24-34.
McDonald, W., Brown, C., & Littleton, R. (1999). The Ernest L. Boyer Laboratory for Learning:
A model of effective faculty involvement in residential programming. College Student
Affairs Journal, 19(1), 35-43.
NHTI Bibliography-26
Rhoads, R., & Neurerer, J. (1998). Alternative spring break: Learning through community
service. NASPA Journal, 35, 100-118.
Rong, Y. (1997). Residence Hall Director: Scholarly practitioners. The Journal of College and
University Student Housing, 27(2), 3-6.
Schroeder, C., & Mable, P. (1994). Realizing the education potential of residence halls. San
Francisco: Jossey-Bass.
Thompson, J., Samiratedu, V., & Rafter, J. (1993). The effects of on-campus residence on first
time college students. NASPA Journal, 31(1), 41-47.
47.
LEGAL ISSUES - Be cognizant of laws and standards as they pertain to
higher education in the early 2000’s. Know where to seek legal assistance.
Barr, M. (1983). Student affairs and the law: New directions for student services. San
Francisco: Jossey-Bass.
Barr, M. (1988). Student services and the law: A handbook for practitioners. San Francisco:
Jossey-Bass.
Gehring, D. (1993). Legal and regulatory concerns. In R. Winston, & E. Anchors, Student
housing and residential life. San Francisco: Jossey-Bass.
Gibbs, A. (1995). Student activity fees and the courts: Rights of speech and association.
NASPA Journal, 32(3), 232-238.
Kaplin, W. (1985). The law of higher education: A comprehensive guide to legal implications of
administrative decision making. San Francisco: Jossey-Bass.
Kaplin, W., & Lee, B. (1997). A legal guide for student affairs professionals. San Francisco:
Jossey-Bass.
Letzring, T., & Holcomb, T. (1996). Liability, alcohol, and student conduct codes: Balancing
student and institutional rights. The College Student Affairs Journal, 15(2), 74-86.
Liddell, D., & Douvanis, C. (1994). The social and legal status of gay and lesbian students: An
update for colleges and universities. NASPA Journal, 31(2), 121-129.
Long, J. (1998). The implications of landlord-tenant law on residence hall contracts. ACUHO-I
Talking Stick, 15(7), 16-17.
Luna, A. (1996). Hazelwood v. Kuhlmeier: Supreme Court decision does not affect college and
university first amendment rights. NASPA Journal, 33(4), 307-315.
Paterson, B. (1994). Freedom of expression and campus dissent. NASPA Journal, 31, 186-194.
Schuh, J., & Ogle, T. (1993). Legal Issues. In N. Dunkel, & C. Spencer, Advice for Advisors:
The development of an effective residence hall association. Columbus: OH: ACUHO-I.
Smith, M., & Fossey, R. (1995). Crime on campus: Legal issues and campus administration.
Phoenix, AZ: Onyx Press.
NHTI Bibliography-27
Stoner, K. (1998). Preparation of a witness for the defense. ACUHO-I Talking Stick, 16(3), 3031.
Werring, C., Proite, R., & Kassebaum, J. (1996). Nero v. Kansas State University: Implications
for housing and other student affairs professionals. The Journal of College and University
Housing, 26(1), 45-50.
48.
ETHICS - Internalize and balance professional sets of ethics. Establish a
culture that incorporates, encourages, and recognizes ethical action throughout the
housing organization.
American College Personnel Association Standing Committee on Ethics. (1993). American
College Personnel Association statement of ethical principles and standards. Journal of
College Student Development, 34, 89-92.
Barr, M. (1989). Legal issues confronting student affairs practice. In U. Delworth, & G.
Hanson, Student Services: A handbook for the profession. San Francisco: Jossey-Bass.
Barratt, W. (1996). Contract and tort based ethics in student affairs. The College Student
Affairs Journal, 15(2), 87-93.
Brown, M. (1990). Working ethics. San Francisco: Jossey-Bass.
Correnti, R. (1988). How public and private institutions differ under the law. In M Barr,
Student services and the law. San Francisco: Jossey-Bass.
Delworth, U., & Seeman, D. (1984). The ethics of care: Implications of Gilligan for the student
services profession. Journal of College Student Personnel, 489-492.
Gehring, D. (1987). Legal rights and responsibilities of campus student groups and advisors. In
J Schuh, A handbook for student group advisors. ACPA Media Publication No. 43.
Alexandria, VA: AACD.
Gehring, D. (1991). Legal issues in the administration of student affairs. In T. Miller, & R.
Winston, Administration and leadership in student affairs. Muncie, IN: Accelerated
Development.
Miller, T., & Schuh, J. (1981). Managing the liability risks of residence hall administrators.
Journal of College Student Personnel, 22, 392-395.
Richmond, D. (1990). Institutional liability for student activities and organization. Journal of
Law and Education, 19(3), 309-344.
Schwarzmueller, G. (1989). Ethical standards for the housing professional: Model for our
behavior. The Journal of College and University Student Housing, 19(1), 3-6.
Scrivani, M. (1988). The business of ethics. Canisius College Chronicle, 18(4), 6-7.
Young, R. (1997). No neutral ground: Standing by the values we prize in higher education. San
Francisco: Jossey-Bass.
NHTI Bibliography-28
49.
CHANGE MANAGEMENT - Assist staff in creating a readiness for change
as necessary, while maintaining stability within the organization.
Collins, J. C. (2001). Good to great: why some companies make the leap--and others don't.
New York, NY: Collins.
Collins, J. C. (2005). Good to great and the social sectors: why business thinking is not the
answer : a monograph to accompany Good to great : why some companies make the leap-and others don't. Boulder, Colo.: J. Collins].
50.
CONTRACT MANAGEMENT - Understand and manage the processes
related to contracting with outside service providers (i.e., dining, laundry, telephone,
custodial, and the like).
51.
CUSTOMER SERVICE - Deliver service to all customers in an effective and
efficient manner. Assess delivery of services through customer satisfaction
surveys.
Barlow, J., & Stewart, P. (2006). Branded customer service: the new competitive edge. San
Francisco, Calif: Berrett-Koehler.
Carlaw, P., & Deming, V. K. (1999). The big book of customer service training games: quick, fun
activities for training customer service reps, salespeople, and anyone else who deals
with customers. New York: McGraw-Hill.
Johnson, M. D., & Gustafsson, A. (2006). Improving customer satisfaction, loyalty, and profit:
an integrated measurement and management system. University of Michigan Business
School management series. San Francisco, Calif: Jossey-Bass.
52.
ENROLLMENT MANAGEMENT - Understand how institutional
enrollment policies affect residence hall occupancy.
Penn, G. (1999). Enrollment Management for the 21st Century: Delivering Institutional Goals,
Accountability and Fiscal Responsibility. ERIC Digest. ERIC Clearinghouse on Higher
Education, One Dupont Circle, Suite 630, Washington, DC 20036-1183.
53.
GLOBAL AWARENESS - Maintain awareness of current events - local,
regional, national, global. Recognize, articulate, and respond to potential effects on
students and staff.
NHTI Bibliography-29
54.
ORGANIZATIONAL CULTURE - Create an environment where staff and
students are valued and empowered to succeed.
Cameron, K. S., & Quinn, R. E. (2006). Diagnosing and changing organizational culture:
based on the competing values framework. The Jossey-Bass business & management series.
San Francisco: Jossey-Bass.
Schein, E. H. (2004). Organizational culture and leadership. The Jossey-Bass business &
management series. San Francisco: Jossey-Bass.
55.
PERSONAL CHARACTERISTICS - Possess personal characteristics to
complement knowledge, skills, and abilities related to job roles and responsibilities.
These include traits such as compassion, ability to maintain balance, confidence,
sense of humor, patience, serving as a role model, emotional intelligence, critical
thinking, courage, humility, risk taking, and wisdom.
56.
PERSONNEL MANAGEMENT - Work effectively with and be
knowledgeable of institutional personnel policies and/or labor unions (i.e., contract
negotiations, grievances, and the like).
57.
PROFESSIONAL DEVELOPMENT - Engage in academic work, writing,
studying, reading, and working toward the advancement of new approaches in
housing, student affairs, and higher education. Continually assess and enhance
professional skills and knowledge through conferences, workshops, meetings, and
the like.
Books:
Astin, A. W. (1985). Achieving educational excellence. The Jossey-Bass higher education series.
San Francisco: Jossey-Bass.
Astin, A. W. (1993). What matters in college?: four critical years revisited. The Jossey-Bass higher
and adult education series. San Francisco: Jossey-Bass.Barr & Associates: The Handbook
of Student Affairs Administration.
Blimling, G. S. (1993). The experienced resident assistant: readings, case studies, and structured
group exercises for advanced training. Dubuque, Iowa: Kendall/Hunt Pub.
Blimling, G. S. (2003). The resident assistant: applications and strategies for working with college
students in residence halls. Dubuque, Iowa: Kendall/Hunt.
Blimling, G. S., & Whitt, E. J. (1999). Good practice in student affairs: principles to foster student
NHTI Bibliography-30
learning. The Jossey-Bass higher and adult education series. San Francisco: Jossey-Bass.
Bolman, L. G., & Deal, T. E. (2003). Reframing organizations: artistry, choice, and leadership. San
Francisco: Jossey-Bass.
Bowen, W. G., & Bok, D. C. (1998). The shape of the river: long-term consequences of considering
race in college and university admissions. Princeton, N.J.: Princeton University Press.
Carnegie Foundation for the Advancement of Teaching. (1990). Campus life: in search of
community. Princeton, N.J.: The Foundation. Bryan & Schwartz: Strategies for Staff
Development.
Casey-Powell, D. (1999). College and university apartment housing. Columbus, OH: Association of
College and University Housing Officers-International. Chickering: Education and Identity
2nd ed.
Dunkel, N. W., & Schuh, J. H. (1998). Advising student groups and organizations. The Jossey-Bass
higher and adult education series. San Francisco, Calif: Jossey-Bass.
Dunkel, N. W., & Spencer, C. L. (1998). Advice for advisers: the development of a residence hall
association. Columbus, Ohio: Association of College and University Housing Officers-International. Evans, Forney, & Guido-DiBrito: Student Development in College.
Henson, K. T. (1995). The art of writing for publication. Boston: Allyn and Bacon.
Iaclea Monograph: Handling Natural Disasters on Campus.
Kaplin, W. A., Lee, B. A., & Kaplin, W. A. (1997). A legal guide for student affairs professionals.
The Jossey-Bass higher and adult education series. San Francisco, Calif: Jossey-Bass.
Komives, S. R., Lucas, N., & McMahon, T. R. (2007). Exploring leadership: for college students
who want to make a difference. San Francisco, Calif: Jossey-Bass. Komives, Woodward, &
Associates: Student Services 3rd ed.
Kuh, G. D., & Schuh, J. H. (1991). The Role & contribution of student affairs in involving colleges.
Washington, D.C.: National Association of Student Personnel Administrators.
Levine, A. (1980). When dreams and heroes died: a portrait of today's college student : [prepared
for the Carnegie Council on Policy Studies in Higher Education]. San Francisco, Calif:
Jossey-Bass.
Levine, A., Cureton, J. S., & Levine, A. (1998). When hope and fear collide: a portrait of today's
college student. The Jossey-Bass higher and adult education series. San Francisco: JosseyBass.
Melko, M. (1998). A professor's work. Lanham, Md: University Press of America.
Miller, Winston, & Associates: Administration and Leadership in Student Affairs 2nd ed.
NHTI Bibliography-31
Parker, Archer, & Scott: Multicultural Relations on Campus.
Pascarella, E. T., & Terenzini, P. T. (2005). How college affects students: a third decade of
research. The Jossey-Bass higher and adult education series. San Francisco: Jossey-Bass.
Rentz, A. L., & MacKinnon, F. J. D. (2004). Rentz's student affairs practice in higher education.
Springfield, Ill: C.C. Thomas.
Sandeen, A. (1991). The chief student affairs officer: leader, manager, mediator, educator. The
Jossey-Bass higher and adult education series. San Francisco: Jossey-Bass.
Shapiro, N. S., & Laufgraben, J. L. (1999). Creating learning communities: a practical guide to
winning support, organizing for change, and implementing programs. The Jossey-Bass
higher and adult education series. San Francisco: Jossey-Bass.
Siegel, D. (1994). Campuses respond to violent tragedy. American Council on Education series on
higher education. Phoenix: Oryx Press.
Upcraft, M. L., & Gardner, J. N. (1989). The freshman year experience: helping students survive
and succeed in college. The Jossey-Bass higher education series. San Francisco, Calif:
Jossey-Bass.
Upcraft, M. L., & Schuh, J. H. (1996). Assessment in student affairs: a guide for practitioners. The
Jossey-Bass higher and adult education series. San Francisco: Jossey-Bass.
Whalen, E. (1991). Responsibility center budgeting: an approach to decentralized management for
institutions of higher education. Bloomington: Indiana University Press.
Winston, R. B., & Anchors, S. (1993). Student housing and residential life: a handbook for
professionals committed to student development goals. The Jossey-Bass higher and adult
education series. San Francisco: Jossey-Bass.
Zeller, W. J. (1996). Residence life programs and the first-year experience. [Columbia, S.C.]:
National Resource Center for the Freshman Year Experience & Students in Transition,
University of South Carolina.