1. IMPORTANT STUFF The RhinoTM D4 channel bank comes ready to go. This section describes important information you need to know with regard to the warranty and safety information. 1.a. Warranty The RhinoTM D4 Channel Bank is covered by a 5 year limited factory warranty. This warranty is very simple and straightforward. For a complete description of the 5 year limited factory warranty refer to the warranty certificate which came with the unit. If you would like another of the warranty certificate contact Rhino Equipment Corp. copy 1.b. Standards This equipment complies with Part 68 of the FCC Rules. The FCC Part 68 Label is located on the side of the enclosure. This label contains the FCC Registration Number for this equipment. If requested, this information must be provided to your telephone company. Connection to the telephone network should be made by using standard modular telephone jacks, type RJ48C. The plug and/or jacks used must with FCC Part 68 Rules. OPERATION T1 CSU Interface FIC 04DU9-1SN 04DU9-1ZN SOC 6.0N comply (USOC) JACK RJ48C If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with FCC if you believe it is necessary. the The telephone company may make changes in it’s facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this unit, please contact customer service at the address and phone listed below. DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user serviceable components. 1 Contact: Rhino Equipment Corp Attn: CUSTOMER SERVICE DEPT. 521 N. Argonne Rd. Bldg. B-101 Spokane, WA 99212 Ph 509-462-0700, Fax 509-462-5353 1.c. Surge Protection It is recommended that a surge protector or un-interuptible power supply (UPS) be installed between the RhinoTM D4 Channel Bank and the AC outlet to which it is connected. This will help minimize damage as a result of lightning strikes and other AC line surges. Failure to use a UPS could affect the 5 year limited warranty. 2 2. INSTALLATION 2.a. Unpacking the RhinoTM D4 Channel Bank The unit comes in a very sturdy shipping box. The package contains the Rhino D4 channel bank, 110V ac power cable, T1 and Analog cables and accessories. TM Check the materials in the box against the following packing list. Inspect the unit for any signs of physical damage. Report any damages to the shipper. Keep all packaging material in the event that you need to move or ship the unit in the future. Warranty returns must be shipped back to Rhino Equipment Corp in the original shipping box and included insert. Packing List Description Quantity RhinoTM D4 channel bank 1 Wall-Mount brackets (already attached to the unit) 4 110 V right angle ac input power cable 1 T1 Network Cable, RJ48C to RJ48C 2 RhinoTM D4 Channel Bank Warranty Card 1 TM Rhino D4 Channel Bank Warranty Certificate 1 RhinoTM D4 Channel Bank User's Manual 1 25 Pair Analog connector cable (female to female) 1 2.b. Site Selection The installation site should provide enough space for adequate ventilation and cable placement. You need to allow 3-4 inches of space on the sides, above and below to insure there is adequate air flow. Provide enough space from the black side panel for cables and access to the DIP/Slide switches. The selected installation site should provide a stable operating environment. The area around the installation site should be clean and from extremes of temperature, humidity, shock, and vibration. The temperature should be kept below 100 degrees F. free operating The RhinoTM D4 channel bank is designed to be used on T1 (DS1) service only. Connecting it to any other type of telecommunications service or services will void the warranty and could cause damage to the network of the provider of the non-approved service or services. All wiring done external to the RhinoTM D4 channel bank should follow 3 the guidelines as set forth by the National Electrical Code. 2.c. Physical Installation The RhinoTM D4 Channel Bank is intended to be installed on the wall as a wall mounted unit. Failure to mount the unit on the wall in a vertical position could cause excessive heat build up. The unit was designed for proper air flow in a vertical orientation. Use the four wall-mount "L" brackets which have been included (and attached) for your convenience. The RhinoTM D4 Channel Bank should be mounted to the wall using appropriate screws and/or fasteners suitable for mounting heavy objects. The RhinoTM D4 channel bank weighs just under 20 pounds. Masonry mollies, #8 or larger wood screws or expansion bolts should be used. Do not attempt to install the unit on a wall which may not support the weight of the unit. 2.d. Power Connection It is recommended that the unit be plugged into a UPS, which is then plugged into a standard 110V AC plug (in the wall). The unit is grounded on the third prong of modern grounded a.c. building wiring. This is sometimes called "Green Wire" ground. This is the safety grounding point used by the RhinoTM D4 Channel Bank 110Vac Power Supply. As long as the unit is plugged into a properly wired 3 prong outlet the unit will be properly grounded. 4 3. T1 INSTALLATION 3.a. Connecting the T1 T1 Cable Installation The RhinoTM D4 Channel Bank T1 (DS1) interface is an industry-standard RJ48C 8 pin connector with its connections described below. The T1 is usually connected to the telecommunications carrier demarcation point. This is the point at which the carrier terminates their T1 at the customer's premise. Use the included T1 cable to connect the unit to the demarcation point. In some cases additional cable must be run from the carrier’s demarc to the customer’s suite or nearby “phone room”. T1 Line Interface on RJ48C - 8 pin Modular T1 jack Pin Number 1 2 3 4 5 6 7 8 Signal Receive Ring Receive Tip Not connected Transmit Ring Transmit Tip Not connected Not connected Not connected To/From What? Coming From T1 (Network) Coming From T1 (Network) Going To T1 (Network) Going To T1 (Network) The maximum cable length for a T1 Network (DS1-1) connection is suggested as follows. Reliable T1 cabling distances depend on which type of cable is used. It is strongly recommended that only shielded cable be used as part of any T1 installation. For best results use: shielded 22 AWG T1 cable (ABAM 600). ABAM 600 T1 Cable T1 Network (CSU) can go as far as 6,000 feet ABAM 600 Cable Specifications: Nominal Impedance: 100 ohms +/- 5% at 772 kHz. Insertion Loss: Better than 7 dB per 1,000 feet at 1.544 MHz. Better than 5 dB per 1,000 feet at 772 kHz. Far-End Crosstalk: Better than 85 dB per 1,000 feet at 1.544 Mhz. Better than 90 dB per 1,000 feet at 772 kHz. Near-End Crosstalk: Better than 80 dB per 1,000 feet at 1.544 Mhz. Better than 85 dB per 1,000 feet at 772 kHz. 5 Shields: Transmit and receive pairs are individually shielded with aluminum/polyester tape. If you used unshielded cable you could experience problems. When this type of cable is used, transmit and receive pairs are usually run in separate cables to avoid crosstalk which often occurs in unshielded cables. Failure to use separate cable bundles for transmit and receive can result in the CSU LINE port clocking onto itself (due to crosstalk) with as little as 10 feet of unterminated (unshielded) telephone cable attached. The CSU can thus show a normal framed status when the far end of the telephone wiring is actually disconnected. Again, this is due to crosstalk between pairs in the same cable bundle. This is true of any CSU installation using any kind of unshielded twisted pair cable. RhinoTM Included T1 Cables RhinoTM to Network - 10 feet RhinoTM to Network - 10 feet (reversed) Connectors RJ48C to RJ48C RJ48C to RJ48C 3.b. Connecting the 24 Analog Channels 25 Pair Analog Cable The RhinoTM D4 Channel Bank has a 25-Pair Female to Female Telephony Connector. This connector is on the side of the unit towards the bottom of the black face plate. To connect to it, use a 25 pair cable with a Standard "D" Style 50 Pin Telephone Wiring Connector with RJ-21X wiring jack (punch down block with 25 pair modular female connector in the side.) For your convenience a cable of this type comes with the RhinoTM D4 Channel Bank. Pin Location 26 1 27 2 * * * 49 24 Function Tip Channel 1 Ring Channel 1 Tip Channel 2 Ring Channel 2 * * * Tip Channel 24 Ring Channel 24 Note: The RhinoTM D4 channel bank utilizes only 24 pair of the available 25 pair in the analog cable assembly. 6 3.c. Troubleshooting T1 Installation See the trouble shooting section (Section 8). 3.d. LCD Screen and What It Means The RhinoTM D4 Channel Bank is equipped with an LCD screen which is used to display the D4 signaling bits (the A and B bits). These bits are displayed in real-time (within a few milliseconds) and they are displayed all the time. The format of the display is as follows: XXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXX where “X” can be 1, 0, A, or B. The top row of digits displays what the RhinoTM D4 Channel Bank is receiving from the network. The bottom row of digits displays what the RhinoTM D4 Channel Bank is transmitting out to the network. Channel to the far left and channel twenty-four is to the far right. one is A “1” means both the “A” and “B” bits are 1. A “0” means both the “A” and “B” bits are 0. An “A” means the “A” bit is 1 and the “B” bit is 0. A “B” means the “B” bit is 1 and the “A” bit is 0. 7 4. RHINOTM D4 CHANNEL BANK CONFIGURATION All configurations are set using easily accessible DIP and/or slide switches. 4.a. DIP Switches - What They Are For DIP switches are little switches which allow you to change or adjust the settings of the RhinoTM D4 Channel Bank. No programming is required in order to make necessary changes or adjustments to the unit. The only thing needed is to adjust the appropriate DIP switch. The DIP switches are found on the left hand side of the unit towards the top of the black face plate. The black face plate shows which switch accomplishes which function. Each individual dip switch is numbered 1-8 with 1 being at the top of the individual switch (with the unit mounted on the wall). The unit comes with all the switches set to OFF (except Switch 8 of D1), unless the pre-shipment configuration form was filled out and received by Rhino Equipment Corp before the unit was shipped. In this case, the unit will come configured as requested. The “OFF” position of a DIP switch is toward the back of the unit - or the wall if the unit is mounted. 4.b. Test, Framing and Reset - DIP Switch D1 Switch D1 is located at the top of the unit. Switches 1-5 of this switch are reserved for future use and are not used. Leave switches 1-4 in the OFF position. Switch 5 is used to select ESF or SF framing. If ON - ESF framing is selected. If OFF - SF framing is selected. Switch 6 is used to display raw T1 information to the LCD screen located on the front of the unit. (For a description of this information see Section 7). For normal operation leave Switch 6 in the OFF position. Switch 7 is used to manually transmit a yellow alarm to the carrier. This is only done in a test environment. Do not attempt to operate the unit with switch 7 on. Switch 8 is used to reset the unit without powering the unit down. To reset the unit without powering the unit down simply flip switch 8 down and then up (OFF and then ON). DO NOT LEAVE THIS SWITCH IN THE “OFF” POSITION. THE UNIT WILL NOT OPERATE. NORMAL OPERATION REQUIRES SWITCH 8 TO BE IN THE UP (ON) POSITION. In most cases you will not need to reset the unit. This is only needed if you change some of the settings such as signaling or any of the gain settings. After making changes resetting the unit will cause the changes to take effect. 8 4.c. Filter Gain / Modem Selection - DIP Switch D2 Switch D2 is the second DIP switch from the top of the unit. This switch is used to set the filter gain of the 24 analog channels for both the transmit and receive paths. Switches 1, 2 and 3 set a binary code for the transmit path’s filter gain (the analog to digital direction). Switches 4, 5 and 6 set a binary code for the receive path’s filter gain (the digital to analog direction). If the T1 signal is too strong you may hear slight background noise. This can be corrected by adding loss to the Receive path with Sw 4 - Sw 6. The corresponding filter gains are shown in the following table: Transmit Sw 1 Sw 2 Sw 3 0 0 0 1 0 0 0 1 0 1 1 0 0 0 1 1 0 1 0 1 1 1 1 1 Gain (dB) 0 +1 +2 +3 +4 +5 +6 +7 Receive Sw 4 Sw 5 Sw 6 Gain (dB) 0 0 0 1 0 0 0 1 0 1 1 0 0 0 1 1 0 1 0 1 1 1 1 1 0 dB -1 -2 -3 -4 -5 -6 +7 Modem Selection Switches 7 and 8 of D2 determine the modem line selections. Often modems work better when set to zero gain. If the voice channels are configured at a gain setting of other than zero these switches let you configure up to twelve channels at zero gain and the rest of the channels according to switches 1-6. These settings are shown in the table below. Sw 7 Sw 8 0 0 1 0 0 1 1 1 are set Description No modems. Treat gain filter the same on all channels. Set last 4 channels to 0. Set first 20 as set with bits 1-6. Set last 8 channels to 0. Set first 16 as set with bits 1-6. Set last 12 channels to 0. Set first 12 as set with bits 1-6. 4.d. Signaling Protocols - DIP Switch D3 This switch is used to match the T1 configuration with that of the RhinoTM D4 Channel Bank. Switches 1-4 of D3 are used to set the signaling protocol for the T1. The signaling protocol is selected according to the table below. A description of each protocol follows the table. 9 Sw 1 Sw 2 Sw 3 Sw 4 0 0 0 0 1 0 0 0 0 1 0 0 1 1 0 0 0 0 1 0 Signaling Protocol Immediate Start Wink Start Loop Start Ground Start Reserved for future use The following will give you a brief description of the various signaling protocols and how they operate. Remember, both the network and the RhinoTM D4 Channel Bank need to be configured identically in order for to operate properly. the T1 Immediate Start Immediate Start is the oldest of the start protocols. It is also the simplest to understand. The “transmit” from the network is connected to the “receive” of the channel bank. The “transmit” of the channel bank is connected to the “receive” of the network. Immediate Start begins by having one end of the circuit (in our example the network), on the same channel, seize the channel by going off hook. This off-hook condition results in the network transmitting AB=11. The channel bank recognizes the seizure and begins ringing the near end channel. When the phone is answered the channel bank transmits back to the network AB=11. Wink Start Wink Start is a very common start protocol because of it’s inherent “confirming” characteristic. Like Immediate Start the network seizes the line by sending AB=11. The channel bank then “winks” back at the network by sending a momentary AB=11. This “confirms” to the network that the seizure was recognized. The channel bank rings the phone corresponding to the seized channel. When the phone is answered the channel bank sends the network AB=11 indicating the call was answered. Likewise, when a near end phone goes off-hook the channel bank seizes the channel on the T1 by sending AB=11. The network responds by “winking” with a momentary AB=11. The network sends AB=11 after the call has been answered at the far end. Loop Start Loop Start works similar to wink start except the A and B bits are used a bit differently (no pun intended). One of the bits is used to signify ringing and the other bit is used to signify on-hook or off-hook. Ground Start Ground Start works similar to loop start with one exception. The network “A” bit is used differently to indicate a call is starting or a call is ending. 4.e. Line Coding - DIP Switch D3 10 T1 Line Coding options are Zero Code Substitution enabled or disabled (AMI, "straight" Alternate Mark Inversion), or Binary 8 Zero Substitution (B8ZS, which is sometimes called "clear channel" T1). The RhinoTM D4 Channel Bank can be configured as AMI (Alternate Mark Inversion with Zero Code Substitution enabled or disabled) or B8ZS (Bipolar 8 Zero Substitution) line code format. The line coding determines how to handle more than 7 zeros in a row. B8ZS line coding allows the use of 64 Kbps of each DS0 channel. Straight AMI allows the use of 56 Kbps of each DS0 channel. Remember that the line coding mode chosen on the RhinoTM D4 Channel Bank must match that of the T1 carrier's equipment. Switch 5 of D3 is used to set Zero Code Suppression either on or off. OFF = Zero Code Suppression is disabled ON = Zero Code Suppression is enabled Switch 6 of D3 is used to set B8ZS either on or off. OFF = B8ZS is disabled ON = B8ZS is enabled (Switch 5 must be off) 4.f. SLIC Power Down - DIP Switch D3 Switches 7-8 of D3 are used to set the SLIC power down timing to help voice mail and telephone answering devices to disconnect when the caller hang TM ups. When the caller at the far end hangs up the Rhino D4 Channel Bank will shut off the loop current on the analog side for a pre-determined amount of time. This lets the answering device know that the caller has hung up and to go ahead and terminate the call. The settings are shown in the table below. Sw 7 Sw 8 0 0 1 0 0 1 1 1 Description No power down. Normal Operation SLIC power down for 1 second SLIC power down for 2 seconds SLIC power down for 3 seconds 4.g. LIU CSU Line Build Out - DIP Switch D4 This switch is used for the LIU CSU line build out and to establish the clock source. Switches 1-4 of D4 are for the line build out for the LIU The following table describes the settings (for most applications a setting of: 0 CSU. 0 11 0 0 will be fine) : Long Haul Sw 1 Sw 2 Sw 3 Sw 4 0 0 0 0 0 1 0 0 0 0 1 0 0 1 1 0 1 1 1 1 0 1 0 1 0 0 1 1 Short Haul Sw 1 Sw 2 Sw3 1 1 0 0 0 1 1 0 1 0 1 1 1 1 1 0 0 0 0 Sw 4 1 1 1 1 1 Pulse 0.0 dB -7.5 dB -15.0 dB -22.5 dB Gain 36 dB 36 dB 36 dB 36 dB 0.0 dB -7.5 dB -15.0 dB -22.5 dB 26 dB 26 dB 26 dB 26 dB Pulse 0-133 ft / 0.6 dB 133-266 ft / 1.2 dB 266-399 ft / 1.8 dB 399-533 ft / 2.4 dB 533-655 ft / 3.0 dB Gain 12 dB 12 dB 12 dB 12 dB 12 dB The T1 Line Build Out (LBO) can be programmed according to the values shown in the table above. The Line Build Out determines the T1 signal level that is transmitted from the RhinoTM D4 Channel Bank to the carrier interface. Setting the unit to 0 dB is the highest signal level, while -22.5 dB is the lowest signal level. The most common setting for most T1 installations is 0 dB, which is the RhinoTM D4 Channel Bank default setting. Your carrier will let you know if you need to change this setting. A T1 level from the RhinoTM D4 Channel Bank which is too high for the engineered facility can result in bipolar violations seen by the carrier. Too low a level can result in a Loss Of Signal seen by the carrier. Switches 5-7 of D4 are reserved for future use. Leave these switches OFF. 4.h. Clock Source - DIP Switch D4 Switch 8 of D4 is used to select the clock source to be used on the T1 line. T1 Clocking options supported by the RhinoTM D4 channel bank are Looped (Normal) timing from the incoming T1 line or Master (internal) timing which uses an internally generated clock signal. The RhinoTM D4 Channel Bank T1 line transmit output can be synchronized to the network's precision clock source (Looped) or it can provide the timing source to the T1 line (Master). The default clock source is the clock recovered from the incoming T1 line (Looped). T1 Line 12 clocking most (Looped) is the most common configuration and should be used for applications. Sw 8 OFF ON Clock Source Normal (Looped) Master 4.i. T1 Network Framing There are two industry standard T1 framing options: Extended Superframe (ESF) and Superframe (SF, also known as D4 framing). The hinoTM D4 Channel Bank supports SF or ESF format on the T1 network. At one time SF (D4) was the most common framing used. However, more and more installations are using ESF on T1 installations today. (To select ESF flip switch 5 on D1 to ON (up). To select SF flip switch 5 on D1 OFF (down)). 13 5. TESTING AND TROUBLESHOOTING 5.a. What Are The Pretty Lights For? The RhinoTM D4 Channel Bank has five status lights on the left hand side of the unit in the center of the black face plate. These lights display status and configuration information about the T1 line and the RhinoTM D4 Channel Bank. 5.b. LOS (Loss of Signal) Indicator - LED L1 This LED is green in color when the T1 signal is present. It turns red when the T1 signal is not present. 5.c. T1 Network Framing Indicator - LED L2 This LED is green in color when the RhinoTM Channel Bank has achieved multi-frame synchronization. If synchronization has not been achieved or if synchronization has been lost this LED is red in color. 5.d. Network Loopback Indicator - LED L3 This LED reports when the T1 has been looped back due to receipt of the remote network loopback signal. It does not turn red when the T1 is looped back to the network manually. 5.e. Network Alarm Status Indicator - LED L4 This LED indicates the presence of an alarm condition. If this LED is green in color there is no alarm condition on the T1. If this LED is yellow in color there is an incoming Yellow Alarm Condition on the T1 line. If this LED is red in color there is an incoming Blue Alarm condition on the T1 line (sorry - we couldn’t make the LED turn blue). 5.f. Signaling Protocol Indicator - LED L5 This LED indicates which start protocol has been selected via the appropriate DIP switches. The LED conditions and their corresponding protocols are shown below. LED Color Off Yellow Red Green start Start Protocol Selected Immediate Start Wink Start Loop Start Ground Start 14 5.g. The LCD Screen And What It Means (This was also covered in Section 3.d.) The RhinoTM D4 Channel Bank is equipped with an LCD screen which is used to display the D4 signaling bits (the A and B bits). These bits are displayed in real-time (within a few milliseconds) and they are displayed all the time. The format of the display is as follows: XXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXX where “X” can be 1, 0, A, or B. The top row of digits displays what the RhinoTM D4 Channel Bank is receiving from the network. The bottom row of digits displays what the RhinoTM D4 Channel Bank is transmitting out to the network. Channel to the far left and channel twenty-four is to the far right. one is A “1” means both the “A” and “B” bits are 1. A “0” means both the “A” and “B” bits are 0. An “A” means the “A” bit is 1 and the “B” bit is 0. A “B” means the “B” bit is 1 and the “A” bit is 0. 15 6. SLIDE SWITCHES 6.a. TAOS - Slide Switch S1 Transmit All Ones (TAOS) is used for testing purposes. When this slide switch is pushed up the LIU will transmit an unframed stream of all ones. The carrier may need this in order to test the T1 line. FOR NORMAL OPERATION THIS SWITCH SHOULD BE DOWN (OFF). . 6.b. Local Loopback - Slide Switch S2 This slide switch is used for testing purposes. When this slide switch is pushed up the LIU loopbacks the analog side of the RhinoTM D4 Channel Bank. FOR NORMAL OPERATION THIS SWITCH SHOULD BE DOWN (OFF). 6.c. Remote Loopback - Slide Switch S3 Setting this slide switch up will cause the T1 signal received from the T1 line (network) to be transmitted back onto the T1 line. The T1 signal is sent back to the network exactly as it is received. Since this loopback occurs before the signal gets to the internal framing circuitry the RhinoTM D4 Channel Bank makes no changes to this signal before it is transmitted. When this slide switch is down (normal operation) the unit is set to detect a remote generated loopback code. The carrier may need to remotely loopback the T1 for testing purposes. The carrier can also cancel the remote loopback. To manually cancel the remote loopback - momentarily slide the switch up and then back down. FOR NORMAL OPERATION THIS SWITCH SHOULD BE DOWN (OFF). 16 7. TROUBLESHOOTING - USING RHINO DIAGNOSTIC INFORMATION TROUBLE WHAT TO DO No LED's Lit and The RhinoTM D4 Channel Bank has no power. the LCD screen off 1. Check all power connections. 2. Check the fuse on the right hand side of the unit. If this fuse is blown install the extra one which came with the unit. If you cannot locate the extra one purchase a 3 Amp, 250 Volt fuse from any hardware store. (They cost less than 1 dollar). 3. It is possible that there is no power to the outlet to which the unit is plugged into. Check the voltage at the outlet to confirm the outlet is alright. 4. L1 - LOS LED is Red The power supply may have failed. Contact Rhino Equipment Corp for repair/replacement. Loss Of T1 Signal From the Line. The RhinoTM D4 Channel Bank is not receiving a T1 signal. 1. Check the T1 cable where it plugs into the unit on the left hand side towards the bottom of the black face plate and also at the carrier’s demarcation point. 2. L2 - Network Framing LED is Red Call the carrier to check if they are having any problems. The T1 is out of frame. The unit has lost multi-frame synchronization or has not been able to achieve multi-frame synchronization. 1. Verify with the carrier that the framing coming from their switch is SF (D4). If not, they must change it to SF. 2. Reset the unit using D1 - Switch 8 (down then back up). 3. Make sure L4 is green. If there is an alarm condition present it is possible for the unit to lose multi-frame synchronization. 17 The RhinoTM D4 Channel Bank is in remote loopback mode sending the received T1 signal back toward the T1 line. This is is Red due to an in-band five-bit loopback code being received from the T1 line. L3 - Network Loopback 1. Be sure the Slide Switch S3 - Remote Loopback is down. This enables the detection of a remote loopback initiated by the carrier. Momentarily sliding S3 up and then down will clear the condition provided the carrier has stopped sending the in-band 5-bit loopback code. 2. L4- Network Alarm Indicator LED is Yellow Contact the carrier to see if they are testing the T1 line for problems. This means a Yellow Alarm is being received from the network on the T1. This could mean the carrier is Out of Frame or if the unit is installed on a point-to-point T1, this may indicate a far end equipment failure. 1. Check the RhinoTM D4 Channel Bank connection to the T1 line at the unit and at the carrier’s demarcation point. The outbound portion of the T1 (the transmit) signal may not be connected. 2. Call the carrier to confirm the framing is set to SF (D4). L4- Network Alarm AIS (Unframed All Ones - also called a Blue Alarm) is Status Indicator being received from the T1 line. This may indicate a is Red loss of connection somewhere in the carrier facility or on a point-to-point T1 it may indicate that the far-end equipment has lost power or has been disconnected. 1. For a point-to-point T1, contact the remote end to check the equipment there. 2. If remote end is OK, or for a T1 received from your carrier, contact the carrier to have the T1 checked. L5- Signaling This LED will not always be green. It reflects the signaling Indicator LED protocol selected via DIP Switch D3, switches 0-3. is Off or is not Green. 1. Check the table on page 21 to see what is selected. This 18 will tell you what color this LED should be. I pick up a phone and nothing happens The analog cable is not properly connected to the unit or it is not properly connected to the punch down block. 1. Check the analog cable connection at the unit and make sure it is properly and snugly connected. 2. Check the analog cable connection at the punch down block and make sure it is properly and snugly connected. 3. Make sure the phone you are using is properly connected to one of the 24 analog ports. When I pick up a phone I hear background noise The T1 signal is strong enough that the gain levels are a little bit too high. 1. Adjust the receive gain using the appropriate switches. UNDERSTANDING THE RAW T1 DIAGNOSTIC INFORMATION The RhinoTM D4 Channel Bank is equipped with diagnostic information not available with other channel banks (patent pending). This diagnostic information can be viewed on the LCD screen by flipping D1 - Switch 6 ON (or up). In many cases, if there is a problem on the T1 line, T1 test equipment will not need to be sent to the site. In most cases the diagnostic information available through the RhinoTM D4 Channel Bank will reveal where the problem lies. The format of the display is as follows: MS1:ABCDEFGHMS2:IJKLMNOP MC1:ABCDEFGH MC2:IJKLMNOP MS1 contains certain raw T1 information useful in diagnosing problem on the T1 line. The following table describes the raw T1 information contained in MS1: A: If “1” an incoming Yellow Alarm is being received on the T1 line. If “0” there is no incoming Yellow Alarm. B: MIMIC. If a “1” the frame search algorithm found more than one possible frame candidate when it went into frame synchronization. C: Terminal Framing Error. The bit changes its value very 19 time the framer encounters more than 4 errors in the Framing bit pattern. D: Not Used. E: Multiframe Sync. This bit is “0” when the device has achieved multiframe synchronization. If multiframe synchronization has NOT been achieved this bit will be set to “1”. F. BPV. This bit changes every time the device counts 256 bipolar violations. G. SLIP. This bit changes every time the elastic buffer in the device performs a controlled slip. H. Snyc. This bit is a “1” when the device has not achieved synchronization. This bit will be a “0” when the device has synchronized to the incoming T1 stream. (After the bit goes to “0” - Multiframe Sync will attempt multiframe synchronization.) MS2 contains certain raw T1 information useful in diagnosing problems on the T1 line. The following table describes the raw T1 information contained in MS2: I: If “1” an incoming Blue Alarm is being received on the T1 line. If “0” there is no incoming Blue Alarm. J: Phase Status. When the device is slipping out of phase this bit will change each time the phase goes beyond the current frame. K: This bit is “1” when there is no T1 signal present. L-M: These bits are tied to bit F of MS1. Bit L changes after every 128 Bipolar Violations and bit M after every 64 Bipolar Violations. N-P: Not Used. MC1 contains certain control information being sent to the framer by the unit which is useful in diagnosing problems on the T1 line or with the units operation. The following table describes the control information contained in MC1: A: If “1” a Yellow Alarm condition is being transmitted out onto the T1 line. If “0” - a Yellow Alarm is NOT being transmitted. B: When “0” Robbed Bit signaling is being used on the T1 line. C: Not Used. D: Not Used. E: Not Used. F: B8ZS. When B8ZS is on this bit is “1”. When off “0”. 20 G: TSPZCS. If “1” no zero code suppression is implemented. H: Debounce. Used in the timing of the signaling bits. Should be a “1”. MC2 contains certain raw T1 information useful in diagnosing problem on the T1 line. The following table describes the raw T1 information contained in MC2: I: Used for out-of-sync algorithm. Should be “0”. J: Not Used. K: Not Used. L: Reframe. Used to call a reframe event. This happens too fast to see on the LCD screen. M: Sets device to SF when “0”. Should be “0”. N: When “1” device will send all ones (blue alarm). O-P: Not Used. 21 8. CONFIGURATION QUICK REFERENCE The following are the descriptions of the RhinoTM D4 Channel Bank’s DIP Switches, Slide Switches and LED indicators. DIP Switches Switch State Orientation: Down (towards the wall) = OFF, Up = ON D1: Switches 1-4 Reserved: Switch 5: Switch 6: Switch 7: Switch 8: Set to OFF OFF=SF, ON=ESF Display Diagnostic Info (page 19). OFF=Normal, ON= Yellow Alarm. DOWN then UP to Reset the unit. D2: Switches 1-3 Transmit Gain: Switches 4-6 Receive Gain: Switches 7-8 Modem Select: See the table on page 9 See the table on page 9 See the table on page 9 D3: Switches 1-4 Signaling: Switch 5: Zero Code Sup: Switch 6: B8ZS: Switches 7-8: SLIC Power Down: See the table on page 10 OFF=Off, ON=On OFF=Off, ON=On (5 must be off) See the table on page 11 D4: Switches 1-4 CSU Line Build Out Switches 5-7 Reserved: Switch 8: Clock Source See the table on page 12 Set to OFF OFF=Looped (Normal), ON=Master Slide Switches S1: TAOS. Used for testing. Normal Operation = OFF (down) S2: Local Loopback. Used for testing. Normal Operation = OFF (down) S3: Remote Loopback. Used for testing. Normal Operation = OFF (down) LED Indicators L1: Loss Of Signal Green when T1 signal is present Red when no T1 signal is present L2: Network Framing Green when synchronized to T1 Red when not synchronized to T1 22 L3: Network Loopback Green when not looped back Red when looped back by network L4: Network Alarm Status Green when no alarm is present Yellow when Yellow Alarm present Red when Blue Alarm present L5: Signaling Protocol Off = Immediate Start is selected Yellow = Wink Start is selected Red = Loop Start is selected Green = Ground Start is selected 23