SUGGESTED SOLUTION TO ACTIVITY 11.3 Key issues that appear to have affected Eddie Bowyer are o He was not involved in the preparation of the budget, this was done by senior management with the accounts department. o He does not appear to have received any training in the budgetary control process. o Management appear to hold him accountable for adverse cost variances even though they are the result of higher production requirements. o He is subject to criticism for costs which, although allocated to his department, are not within his control or responsibility. The report could be better presented as follows: Snacks Ltd Cost Centre PERFORMANCE REPORT No. Units of output Manager Bowyer Date Original Flexed Budget Budget Actual Variance A/F % 6000 8000 8000 £ £ £ £ 3000 4000 3900 100 Controllable Costs Sandwich Fillings F 3% Bread 1000 1333 1250 83 F 6% Direct Wages 800 1067 950 117 F 11% 4800 6400 6100 300 F 5% Indirect wages 500 500 500 Other attributable costs 300 300 310 10 A 3% Total fixed costs 800 800 810 10 A 1% Total Controllable Costs 5600 7200 6910 290 F 4% Depreciation 200 200 200 Selling and Distribution 250 250 280 30 A 12% Apportioned Overhead 1000 1000 1100 100 A 10% 1450 1450 1580 130 A 9% Total variable costs 0% Non-Controllable Costs Total Costs 0% Non-Controllable This report is separated into two key sections, the costs that he has responsibility to control, and those which are allocated to his department. The latter are presented to him purely for information, to enable him to see the overall estimated costs for his department. The budget for his controllable costs has been modified as follows: Those budget costs which are deemed to vary according to the quantity of product produced – in this case the Sandwich Fillings, Bread, and Direct Wages, have been “flexed” to adjust the cost allowance to reflect the actual quantity that he has been required to produce. These are variable costs, and will be further explained in the section on Cost Types and Cost Behaviour. The simple calculation is to multiply the original budget by the new quantity required and divide by the original quantity – Sandwich Fillings £3000 / 8000 x 6000 = £4000 – the flexed budget Other budget costs which are deemed not to vary with the level of production are left unchanged. Other issues identifies could be addressed by fully involving Eddie in the budget process and arranging training in the interpretation of budget reports and their place in the overall control and monitoring process. Finally, the tone of communication should be changed so that variances are seen as part of a learning and improvement process, rather than an element of a ‘blame’ culture.