JENNIE A. MARTIN Al Nasser Street, Doha, Qatar (+974) 33369389 jam7578@yahoo.com Career Objective To have a new challenge in my career and acquire as much skills and experience, which mutually benefit both my working environment and myself. Work Experience/s NORTH STAR INTERNATIONAL TRAVEL, INC. Travel Counselor 01 August 2011 – 31 May 2013 26F, Yuchengco Tower, RCBC Plaza 6819 Ayala Avenue 1200 Makati City Philippines Essential Duties and Responsibilities Attends to all travel related concerns of global company accounts and their customers Reserves international and domestic airline and hotel bookings Issues International and domestic tickets Assist clients regarding booking changes and/or modifications via phone or e-mail EXECUTIVE RESOURCES, INC. Travel Counselor 01 January 2008 – 31 July 2011 Lower Lobby, Century Park Hotel 599 P. Ocampo Street 1004 Malate, Manila Philippines Essential Duties and Responsibilities Provide comprehensive and quality customer care at all times Attends to all travel related concerns of company accounts and their customers Reserves for international and domestic airline and hotel bookings Assist clients regarding booking changes and/or modifications via phone or e-mail Communicate effectively and efficiently with internal and external customers Conducts sales call to clients for product presentation Develops special relationship between company and company accounts’ management and staff CORDYM TOURS & TRAVEL, INC. Marketing Assistant 24 May 1999 – 31 December 2007 3F, LTA Building 118 Perea Street, Legaspi Village Makati City, Philippines Essential Duties and Responsibilities Attends to all travel related concerns of Eli Lilly (Philippines), Inc. company and their customers specifically in the pharmaceutical industry Orders, receives and distributes valuable travel documents to clients Provide comprehensive and quality customer care at all times Provide appropriate and accurate responses to company’s account queries Prepares purchase orders for cost accounting Conducts sales call to clients for product presentation Communicate effectively and efficiently with internal and external customers Reserves for international and domestic airline and hotel bookings On-the-Job Training CROWN EXECUTIVE TOURS & TRANSPORT INC. Student Trainee November 1998 – February 1999 Ermita, Manila, Philippines Functions Acted as Tour Guide for foreign and local guests visiting Manila and nearby places Assist client inquiries Perform clerical and other duties as assigned Training/s Attended Abacus Automated Ticketing Makati City September 27 – 30, 2011 Amadeus Fares and Ticketing Makati City August 01 – 04, 2011 Galileo Basic Reservation Makati City July 06 – 09, 2010 Abacus Basic Reservation Makati City May 21 – 25, 2001 Abacus Advanced Reservation Makati City March 27 – 28, 2003 Educational Attainment Bachelor of Science in Business Administration Major in Tourism Management Year Graduated: 1999 Mariano Marcos State University Batac, Ilocos Norte Philippines Award/s and Achievement/s Loyalty Awardee (5years) CORDYM TOURS & TRAVEL, INC. Makati City May, 2004 College Scholar College of Business, Economics and Accountancy Mariano Marcos State University S.Y. 1998-1999 5th Honorable Mention Ilocos Norte National High School March, 1995 Salutatorian Buttong Elementary School March, 1991 Personal Data Date of Birth Height Weight Citizenship Civil Status Passport Number : : : : : : July 05, 1978 5 ft. 3 inches 130 lbs. Filipino Married EB5959670 Skill/s Computer literate in Microsoft Environment Can work well under minimum supervision References MS. RUTH NAVARRO Human Resources Manager North Star International Travel, Inc. (+632) 885 – 7212 MS. MINNIE GUIZANO Human Resources Manager Eli Lilly (Philippines), Inc. (+632) 634 – 5646 Notice Other pertinent information and documents will be made available upon request.