Government of Newfoundland and Labrador
Office of the Chief Information Officer
Solution Delivery Branch: Project Management Office
COMMUNICATION PLAN
Purpose: The purpose of the communication plan is to ensure that the project team provides relevant,
accurate, timely and consistent project information to project stakeholders and other appropriate
audiences.
The communication plan provides a framework to manage and coordinate the wide variety of
communications that take place during the project. The plan covers who will receive the communications,
how the communications will be delivered, what information will be communicated, who communicates,
and the frequency of the communications.
For small and medium projects, the use of this template is optional as the Communication Plan can be
included in the Project Charter.
Project Name
<< Project Name >>
Project Number
<< DTC Number>>
Project Background
<< Provide a description of the project. Include specifics like, business goals
and objectives for the project, the client departments included etc. >>
The key communication objectives for the project include:
Communication
Objective

<< State project communication goals e.g. create awareness and
understanding among impacted employees and key stakeholders,
allay fears of the upcoming project changes, provide a method for
feedback and questions >> and;

<< >>
REVISION HISTORY
Version
Date
Summary of Changes
Name
<<YYYY-MM-DD>>
IMPORTANT NOTES FOR COMPLETING THIS DOCUMENT
Each section of the Transition Agreement must be completed in full. If a particular section is not
applicable to this project, then you must write Not Applicable and provide a reason.
Important Note: No sections are to be deleted from this document.
Save the file using the following naming convention Project # - Project Name – Communication
Plan.doc
Text contained within << >> provides information on how to complete that section and can be deleted
once the section has been completed.
COMMUNICATIONS PLAN TEMPLATE
TEMPLATE VERSION 3.0, 2013-11-13
PAGE 1 OF 5
Government of Newfoundland and Labrador
Office of the Chief Information Officer
Solution Delivery Branch: Project Management Office
This template is owned and maintained by the Project Management Office (PMO) of the Office of
the Chief Information Officer (OCIO). Direct questions about this template to OCIOPMO@gov.nl.ca
STAKEHOLDER COMMUNICATION REQUIREMENTS
This section identifies the audiences targeted in this Communication Plan, and the purpose of
communicating with each audience. A complete list of the participants in each audience can be found in
the Appendix.
Audience
<< Identify each distinct project
group. (e.g. Steering Committee,
Project Team, Client Department,
End Users ) >>
Communications Requirements
<< State the communication requirements for each group.
(e.g. All project Controlled Deliverables, Training Materials >>
COMMUNICATIONS PLAN
<< For each type of communication (e.g. report, meeting, newsletter) required by the project, complete the associated
communication details within the table below. A small data sample has been provided. Repeat rows in the table as
necessary. >>
#
COMMUNICATION
S TYPE
PURPOSE
RESPONSIBILITY
TARGET AUDIENCE
SCHEDULE
FREQUENCY
METHOD
1
<< Project
Status Report
>>
<< Used to report project
progress against the baseline
plan and budget for the
current reporting period. >>
<< Project
Manager >>
<< Project Leadership
Project Leads
Client Sponsor
Client Project Leads
>>
<< Weekly
>>
<< Email >>
2
<< Project
Status Meeting
>>
<< Meeting used to discuss
the project progress at
meeting it baseline
commitments for the current
reporting period. >>
<< Project
Manager >>
<< Project Leadership
<< Weekly
>>
<< Meeting
and
Conference
Call >>
<< Monthly
>>
<< Meeting
>>
Project Leads
Client Sponsor
Client Project Leads
Vendors >>
3
<< Forecasting
Spreadsheet
<< Provide forecast of project
spend and variance against
COMMUNICATIONS PLAN TEMPLATE
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<< Project
Manager >>
<< Financial Group
Manager of Projects
PAGE 2 OF 5
Government of Newfoundland and Labrador
Office of the Chief Information Officer
Solution Delivery Branch: Project Management Office
COMMUNICATIONS PLAN
<< For each type of communication (e.g. report, meeting, newsletter) required by the project, complete the associated
communication details within the table below. A small data sample has been provided. Repeat rows in the table as
necessary. >>
#
4
COMMUNICATION
S TYPE
PURPOSE
RESPONSIBILITY
>>
the approved budget. >>
<< Demo
Sessions >>
<< Demonstrate the changes
to target audiences. >>
TARGET AUDIENCE
SCHEDULE
FREQUENCY
METHOD
<< As
required >>
<<
Classroom
session >>
>>
<< Project Team
>>
<< End User
Groups>>
5
6
7
8
9
10
PREPARED BY:
Project Manager
(name)
(signature)
(date)
(name)
(signature)
(date)
(name)
(signature)
(date)
REVIEWED BY:
Delivery Manager
APPROVED BY:
Project Sponsor
COMMUNICATIONS PLAN TEMPLATE
TEMPLATE VERSION 3.0, 2013-11-13
PAGE 3 OF 5
Government of Newfoundland and Labrador
Office of the Chief Information Officer
Solution Delivery Branch: Project Management Office
APPENDIX A: AUDIENCE MEMBERS
<< Populate the table below to include the names of individuals belonging to each audience group. >>
AUDIENCE
<< Project Team >>
COMMUNICATIONS PLAN TEMPLATE
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MEMBERS
<< Project Manager Name, Business Analyst Name, etc. >>
PAGE 4 OF 5
Government of Newfoundland and Labrador
Office of the Chief Information Officer
Solution Delivery Branch: Project Management Office
APPENDIX B: COMMUNICATION TIMELINE
<< Use this table to track details of each communication as it occurs during the project. >>
#
DATE
COMMUNICATION
METHOD
RECIPIENT
ITEMS COMMUNICATED
1
<<YYYY-MMDD>>
<< Project Status
Report >>
<<Email>>
<<Client Sponsor >>
<< Project Health >>
2
3
4
5
6
7
8
9
10
COMMUNICATIONS PLAN TEMPLATE
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