Mahmoud Elsayed Rashad –
 : +971 552103138 m.rashad81@yahoo.com
m.rashad811@skype
Job Objective:
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Looking for a long term
) position with a reputed organization, where I can utilize my 13 years of experience in the fields of
Key Skills:
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Ability to work against targets, and meet deadlines.
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Ability to train, follow up and check-up people at all levels.
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Ability to build professional team & willingness to lead team & Tackle new challenges
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In-depth knowledge of the material, equipment and processes utilized in cleaning and housekeeping
Areas of experience:
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Career Progression:
Armada blue bay hotel****
House keeping Assistant (in charge)
Aug 2014 till Feb 2015
.
Manage, direct and oversee the day-to-day operation of housekeeping department and
Laundry facility. Supervise performance of housekeeping staff. Ensure facility is clean and sanitized for all guests’ employees.

General Responsibilities
• Ensure all operational and safety procedures are properly followed.
• Establish schedule and plan daily work assignments.
• Train and coach employees in housekeeping
• Manage customer housekeeping problems.
• Inspect and approve staff work performance.
• Demonstrate leadership and training to staff.
• Communicate effectively to staff.
• Meet goals of production.
• Develop and train staff on policy.
• Order cleaning materials and maintain budget.
Atlantis HOTEL ***** THE PALM Dubai, U.A.E
Housekeeping Supervisor
July 2011-july 2014
Is fully aware of the tasks completed by his/her team as well as any Out Of Order/Out
Of Service rooms
Ensures cleanliness of guest rooms, balconies, corridors and housekeeping pantries
Assists team in the preparation of Rush Rooms as requested by Guest Services
Ensures that guest supplies are replenished and floor pantries are stocked as required
Ensures guest requests are promptly and courteously met
Recognizes regular guests and maintains good knowledge of their preferences
Maintains accurate Team Leader reports and conducts the daily colleague briefings
Reef Oasis hotel***** Sharm El Sheikh, Egypt
Housekeeping Supervisor
July2009- February 2011
Supervises all rotational and special cleaning programmes
• Handles “Lost and Found” on a daily basis
• Checks “in house” or “stay over” rooms
• Fills out maintenance orders as needed
• Checks linen closets and carts for cleanliness and supplies
• Helps the Executive Housekeeper keep track of uniforms for employees
• Checks, equips and stocks VIP rooms according to instruction
• Knows all housekeeping procedures to be a resource when needed

• Confers closely with the Executive Housekeeper, and takes every opportunity to become
.
Checks the arrival list, conference guest list, and VIP list daily
• Checks, equips and stocks VIP rooms according to instruction
Laguna vista Beach hotel ***** Sharm El Sheikh
Housekeeping Supervisor
Aug 2007- Jan 2009
Prepares schedules as requested, and in accordance with forecasted occupancy
• Keeps self updated on available rooms, including maintenance and early/late checkins and check-
outs, and communicates information to Housekeeping Attendants
• Assure the guest rooms are ready to sell prior to the guest arrival.
• Supervises the daily activities of the housekeeping staff
• Conducts daily and random inspections of the guest rooms, public areas, back of house, exterior
areas, laundry and other areas and tasks requested by the Executive Housekeeper
• Informs Executive Housekeeper about accurate room status
• Helps and checks that Room Attendants maintain furnishing, facilities and equipment in the
cleanest possible condition, and ensures that repair and maintenance is executed when needed
• Brings all needs for repair to the attention of the Maintenance Department and to the
Executive
Housekeeper
• Purchases approved, cost effective chemicals and other operating supplies as required
• Attests requisition orders for housekeeping equipment and supplies
• Handles the daily inventory keeping and disbursement for all linen, uniforms, cleaning supplies,
guest rooms and rest rooms supplies, laundry supplies, and housekeeping related machinery
.
Laguna Vista Beach Sharm el Sheikh Egypt
Aug 2001- Jon 2007
Room Attendant
As a Housekeeping Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room

Attendant would also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist other departments wherever necessary and maintain good working relationships
Academic Credentials:
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Trainings:
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Leadership Skills
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Grooming-Attitude-Behavior
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Sexual Harassments
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Fire Hazards & Fighting Process
Computer Skills:
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Warm service
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Service recovery
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Engaging service
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Handling difficult customers
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Team Work (Teaming up)
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Microsoft Office Word, Microsoft Office Excel, Outlook.
Personal Data
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:
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 Certified Real Estate Specialist.
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