COSMETICS AND TOILETRIES IN ROMANIA (MAY 2004) 1. INTRODUCTION This report analyses the market for Cosmetics and Toiletries in Romania. For the purposes of the study, the market has been divided into 11 sectors: Baby care Bath and shower products Deodorants Hair care Colour cosmetics Men's grooming products Oral hygiene Fragrance Skin care Depilatories Sun care 2. EXECUTIVE SUMMARY Continuous decline consequence of the low purchasing power Although the overall Cosmetics and Toiletries reached over Leu 12,000 billion in 2003, it remained steady in 2003 in constant value terms and declined by more than 25% over the review period. The trend came as a consequence of the low purchasing power and the increasing expenditure on housing and household fuels. The strong decrease of interest rates on bank loans also fuelled sales on credit of durable goods which led in turn to a sales reduction of consumer goods, including cosmetics and toiletries. As a result, demand remained concentrated on basic products and less focused on more sophisticated products. Hair care leads a market opened to more expensive products, although basic products retain main share Basic sectors, such as hair care, bath & shower and oral hygiene, continued to account for about 43% of overall sales of cosmetics and toiletries over the review period in 2003, although they registered high decline rates. Hair care led the market over the review period due to its perceived benefits for fighting dandruff, improving hair shape and offering colour protection. Bath & shower, dominated by bar soap, lost its second leading position against more sophisticated and expensive fragrances, skin care and colour cosmetics, considered by most of Romanians as an important tool for self-individualisation. Convenience and changes in lifestyle lead to the best dynamics for depilatories Depilatories was the most dynamic sector over the review period, as a consequence of changes in life style and growing demand for convenience, especially among young professionals in urban areas, who were prepared to pay higher prices for quality products. However, depilatories remained the smallest sector within cosmetics and toiletries due to limited usage, concentrated in large urban areas, with reduced awareness within women in small urban and rural areas. Avon leads the market due to power of direct sales in all areas Direct sales of cosmetics & toiletries became a very attractive option for the Romanian consumer. Being extremely broad in price terms, the mass market was perceived as providing the best price-to-quality ratio and direct sales satisfied this need. Through direct sales, the same products were now available both in large cities and in small urban and rural areas, leading to the impressive growth of direct sales, with Avon accounting in 2003 for the highest share. However, the largest share of cosmetics and toiletries was sold through the traditional department stores and general stores, commonly found in rural areas. Supremacy of multinationals, consequence of investment in local industry, new launches and heavy advertising The Romanian Cosmetics and Toiletries market was concentrated in the hands of a few large multinationals, with the top ten including only one domestic firm, Farmec, ranking ninth in 2003. The top five multinationals accounted together for about 52% of market value in 2003. With demand remaining price elastic, product availability and advertising were strong tools in raising brand awareness and share gain over the review period. New launches and brand extensions were also employed by multinationals in order to maintain their shares. Avon was the market leader, focusing also on advertising and increased presence with stands in department stores, overtaking Colgate-Palmolive in 2002, after years of supremacy due to its leading positions in the largest basic sectors of the market: bath and shower, oral hygiene and hair care. It was the first foreign investor in the domestic C & T industry and developed a strong distribution network. Colgate-Palmolive's Colgate was the leading brand of the market in the same year. Smaller and more sophisticated sectors will also witness growth Euromonitor forecasts the total market for cosmetics & toiletries to grow by 9.7% in constant value terms over the forecast period due to the stronger decline of the basic sectors and growth of more sophisticated ones, reflecting the increased concern for selfindividualisation and decline of cheaper, basic products. It is predicted that the cosmetics & toiletries market will be worth over Leu 13 billion. The trend towards sophistication and need of individualisation will be noticed in the future, with growth rates to be registered by colour cosmetics, fragrances, sun care and men's grooming, although the low purchasing power will render many of the premium products unaffordable to large categories of the population. 3. COSMETICS AND TOILETRIES 3.1 Market Performance 2003 headlines Individualisation – major trend – depilatories benefit Strong competition leads to continuous market decline Important share loss for basic sectors – hair care, bath & shower and oral hygiene – consequence of the perceived growing trend towards sophistication Individualisation – major trend Demand for convenience led to impressive growth of the smallest subsector, depilatories, but fragrances and colour cosmetics were the most dynamic in 2003, consequence of the need for individualisation. Year 2003 witnessed the highest growth for fragrances (35.6% in constant value terms), followed closely by colour cosmetics and also by skin care, sun care and men's grooming, which proves the increasing concern of the Romanian consumers for their own image. Fashion became increasingly important to consumers and the intense activity of direct sales companies such as Avon and Oriflame led to an important switch towards more sophisticated products. Depilatories registered the highest growth rate over the review period within cosmetics and toiletries market, outperforming by far the other sectors that recorded growth over the same period. This excellent performance can be explained by the strong penetration amongst young women in large urban areas, more focused on convenience than women in small urban areas and rural areas. Young professionals were among the heaviest users of depilatories on a regular base while the products were less used in rural areas, where awareness remained very low due to lack of advertising. The launch of new brands and brand extensions positively affected the impressive growth of depilatories, albeit from a small base. Changes in lifestyle and demand for quality products, combined with time shortage for working women in large urban areas led also to the subsector's excellent performance. Significant price increases at beauty salons, and also a perception of them as time wasting, influenced the growth of depilatories, which were perceived as a cheaper and faster alternative to salons. However, depilatories declined in 2003 due to the increasing presence of cheaper, locally manufactured products, launched by domestic producers as a consequence of the strong growth. They continued to account for the smallest share within cosmetics and toiletries. Strong competition leads to continuous market decline The overall market in 2003 was worth Leu 12,044.4 billion, down by 26% over the review period. The decline stopped in 2003, when the total market remained steady on 2002 in constant value terms, due to the poor performance of the basic large sectors: bath and shower products, hair care, oral hygiene and deodorants. Even the year-on-year real growth was posted at a continuously decreasing rate for all sectors except depilatories, fragrances, skin care and colour cosmetics, which performed well. In 2003 the more sophisticated sectors such as colour cosmetics, fragrances, skin care, sun care and men's grooming registered positive growth rates, as a consequence of more concern for self- image and individualisation. However, despite this growth, the declining trend was dictated by the basic sectors, where the strong competition led to significant price decline for shampoo, bar soap and tooth paste, which accounted for the bulk of sales in each basic sector: hair care, bath and shower and oral hygiene. Domestic manufacturers such as Farmec SA, Gerovital Cosmetics, Elmi Prodfarm, Gerocossen and other smaller regional producers also launched over the review period some new, better quality, lower priced brands, covering practically all the market, with improved product lines. The high price elasticity of demand determined a higher increase in sales of cheaper basic products compared to more expensive ones but also an increased consideration of more sophisticated, expensive products, which led to steady constant value sales performance in 2003 on 2002 compared to the overall decline over the review period. The presence of these locally manufactured products, of cheaper branded fakes combined with the dramatic decrease of purchasing power led to the drop in sales over the review period. At the same time, the launch of new improved versions of the existing local brands Aslavital, Gerovital Plant, Gerovital H3, Elmiplant, Gerocossen led to a halt in decline in 2003. The presence of direct sales companies Oriflame and Avon also led to significant sales growth of fragrances, colour cosmetics, skin care and sun care which gained significant shares in 2003 and changed the sector ranking in the same year due to the growing trend towards sophistication that can be perceived in the latter years of the review period. With 18.3% share in 2003, hair care was the largest cosmetics and toiletries sector over the review period and it maintained its position due to strong advertising campaigns for shampoo and other hair care products and the increased concern about dandruff. This activity led to a reduction of consumption of bar soap for hair wash also in small urban and rural areas which in turn conducted to a significant share loss of bath and shower products over the review period. Despite this share loss, bath and shower continued to rank fifth in 2003 among the main players due to its strong presence and heavy usage of bar soap, still perceived as a universal washing product. Significant share loss for basic sectors – hair care, bath & shower and oral hygiene – consequence of the perceived growing trend towards sophistication The three largest sectors, bath & shower, oral hygiene and hair care together accounted for an estimated 46.7% of total C&T sales in Romania in 2003. The market remained relatively unsophisticated as regards to product availability or awareness, so demand remained heavily concentrated on basic products such as soap, toothpaste and shampoo. Low purchasing power was also a main determinant for this consumer behaviour, where the presence of more sophisticated products continued to be considered as superfluous by most of the low-income consumers. Perceived as more sophisticated by lower-income consumers, fragrances, colour cosmetics, men's grooming products, skin care and sun care registered positive growth rates in 2003 and they gained significant shares, enjoying stronger awareness and challenging the basic sectors, where value sales were affected by strong competition and price decline. The increased presence of direct sales companies, as Oriflame and Avon, also led to significant growth as the same products attained consumers in both large cities but also in smaller urban and rural areas. During the latter years of the review period, consumers also became more and more concerned with the quality and the benefits of the products in these sectors, as longer lasting effect, skin protection and a way towards selfindividualisation, for which they were prepared to pay more. The existence of the Law of Cosmetics since October 2000, introducing quality certificates and the need for product health approvals, weeded out most of the low quality, cheap products that were widespread throughout the 1990s. The law stipulates that cosmetics can be traded in Romania provided the manufacturer or importer is legally registered in Romania and they must notify the Ministry of Health of their intention to sell cosmetic & toiletries products. This helped increase value sales since then, as spending on higher priced products increased. Table 1 Retail Sales of Cosmetics and Toiletries by Sector: Value 1998-2003 Leu billion Baby care Bath and shower products Deodorants Hair care Colour cosmetics Men's grooming products Oral hygiene Fragrances Skin care Depilatories Sun care Premium cosmetics Cosmetics and toiletries 1998 1999 2000 2001 47.3 56.6 95.2 126.1 778.0 1,090.0 1,458.6 1,562.0 2002 144.0 1,635.5 2003 159.8 1,661.1 422.5 526.3 686.9 836.6 936.3 1,034.0 1,033.3 1,235.5 1,435.4 1,800.2 1,911.7 2,072.1 403.0 579.5 794.4 1,004.0 1,282.8 1,681.4 162.8 228.1 301.3 386.4 478.5 571.4 550.4 748.7 1,060.1 1,371.0 1,541.0 1,609.3 304.5 415.9 609.9 928.1 1,354.5 1,837.0 334.6 466.2 612.6 846.0 1,140.6 1,451.6 11.5 26.8 42.3 61.9 77.9 88.6 44.8 53.5 78.0 105.9 131.4 158.9 105.9 578.4 827.6 4,001.5 5,291.4 7,005.6 8,828.7 10,398.7 12,044.4 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Note: Sum of sectors does not equal total cosmetics and toiletries because of double counting (for example men's skin care is included in men's grooming products and skin care) Table 2 Retail Sales of Cosmetics and Toiletries by Sector: % Value Growth 19982003 % current value growth 2002/03 Baby care Bath and shower products Deodorants Hair care Colour cosmetics Men's grooming products Oral hygiene Fragrances Skin care Depilatories Sun care Premium cosmetics Cosmetics and toiletries 10.9 1.6 10.4 8.4 31.1 19.4 4.4 35.6 27.3 13.7 20.9 43.1 15.8 1998-03 CAGR 27.6 16.4 19.6 14.9 33.1 28.5 23.9 43.3 34.1 50.4 28.8 50.9 24.7 1998/03 TOTAL 237.6 113.5 144.8 100.5 317.2 251.0 192.4 503.3 333.8 669.9 254.6 681.6 201.0 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Note: Sum of sectors does not equal total cosmetics and toiletries because of double counting (for example men's skin care is included in men's grooming products and skin care) 3.2 Competitive Environment Farmec SA Farmec SA was the largest Romanian cosmetics producer, accounting for sales of US$13.3 million in 2003, up on 2002, despite a slight drop of 0.1 percentage point in total market share. The ownership consists of the Association of Employees and other local investors. Its core activity was concentrated in the cosmetics and toiletries industry and it manufactured an impressive number of brands, from which the most well known were Gerovital, Aslavital, Ecovital, Farmec, Doina, Obsesie, Athos and Dermofarm. It also manufactured home cleaning products, with Triumf and Nufar as the main brands. The company launched annually around 50 new products which generally meant new improved versions of the existing brands. Farmec also invested in the production of ecological brands (an investment of US$3 million), like ecological deodorants, the second investment of this type in Central and Eastern Europe. In respect to skin care, Farmec owned one third of volume sales, having registered sales higher than its stronger competitors L'Oréal, Unilever and Beiersdorf. Farmec was very well placed in the deodorant sector too. These performances were achieved by modernisation manufacturing facilities and by promotional campaigns. According to Farmec executives, Farmec started focusing much more on product promotion and advertising, the sums spent on these in 2003 being 40% higher than in 2002, amounting to about US$800,000. The newest Farmec brand was Aslavital, a range of products based on clay extracts, a novelty in the Romanian cosmetics production. According to the same executives, Aslavital and Gerovital sales represent 80% of the company sales. Around 10% of the company's sales came from exports, that proved to be very profitable, the price of a Gerovital cream in Japan being US$90. Exports were made to Japan, Latin America, the Arabian countries and Europe – Spain, Finland, Greece and Germany. Farmec had at the time of writing 713 employees and 12 territorial representatives. Its distribution was made through its regional centres but also through cash & carry, specialists and smaller outlets, in both urban and rural areas. Gerovital Cosmetics SA Gerovital, invented by the Romanian Ana Aslan and promoted across the world since the 70's, was expected to go public on RASDAQ, the secondary Romanian stock exchange market, in October 2003 together with one of the GBO's, namely Gerovital Cosmetics SA. The listing of Gerovital Cosmetics SA would be among the year's highlights, as several hundred companies were de-listed from the capital market in 2003. Gerovital Cosmetics SA is one of the oldest domestic manufacturers of cosmetics, previously named Miraj SA. Its shareholders are 37%- Association of Employees; 9%Privatisation Authority (APAPS); the rest of 54%- some 2.600 individual shareholders, came from the Mass Privatisation Programme. The Association of Employees purchased its share in 1996, with its obligations derived from the privatisation contract set to end in 2006. According to several brokers, going public may be the first significant step towards a change of ownership. The Gerovital brand was disputed under several law-suits and was owned by three companies: Sicomed Bucharest: held the right to manufacture drugs under the brand name; Gerovital Cosmetics: used the brand name for cosmetics; Farmec SA: used the brand name for cosmetics. Gerovital was also the object of a governmental project, aiming to capitalise on the brand name in order to attract foreign tourists. Gerovital Cosmetics lost share over the review period against multinationals, chiefly because of its reduced advertising effort, consequence of diminished advertising budgets. The company produced skin care products that incorporated the active principles discovered by Ana Aslan in the 40's and also hair care and colour cosmetics. The company's financial results were not very impressive but the brand ownership rights appealed to investors. According to the Financial Statements published by the Ministry of Finance, the company posted in 2002 total revenues of Leu 63.5 billion and net profit of Leu 363 million. Elmi Prodfarm SRL The Elmi Prodfarm Company started its activity in Romania in 1992, being registered under the Elmiplant brand in 1995. It is a family owned company, managed by the Cremenescu family. Its activity relied only on manufacturing of cosmetics & toiletries, especially skin care, sun care, hair care and baby care. Researches showed that Elmiplant made about 80% of the cosmetics sales in Romania, its main competitors being Farmec, Unilever, L'Oréal and Beiersdorf. Its products were also exported to foreign markets (Canada, Lebanon, South Africa, Israel, Morocco, Australia, and USA). In the first eight months of 2003, the company registered sales of Leu 50 billion (€1.3 million), 14% higher than the sales registered in the same period of the previous year. 10% of these sales were made from the distribution of two new tanning products – the "IFP 30" sunscreen spray lotion and the "IFP 12" sunscreen spray oil – sales that represented more than €250,000 million in 2003, 60% higher on 2002, according to the company executives. For the end of 2003 the company estimates a 30% sales raise compared to 2002, when it registered sales of €1.2 million. Additionally, Elmi Prodfarm has invested €1.0 million in the construction of a cosmetics facility and another €1.0 million in new production technology. Gerocossen SRL Gerocossen SRL was established through the common initiative of three native investors: Stanca Cismaru, general manager, Elvira Sas – technical manager and Radu Bogadan – commercial manager. The company name was designed to symbolise the fight against physical ageing and all the products had natural ingredients (plant extracts, therapeutic muds etc), according to its owners. Sales grew between 2002 and 2003 and are expected to growth further in the near future. This is due to the launch of new products and the extension of its distribution network in Romania – specialists, general stores, whole sale warehouses, drug stores and pharmacies. At the time of writing, 10% of the production was exported, mainly to the USA and the Czech Republic. For the future, the company's management planed to achieve a 50%-50% share between exports and domestic sales. The company first launched on the market only one product, the Gerocossen shampoo and ended up having interests in other sectors: Gerocossen (hair care-shampoo and colourants), Gerocossen Clasic and Pell-Amar (skin care-body lotions, toners, hydrating gels, camomile creams, night and day hydrating creams, masks and purifying gels. Market shares Cosmetics and toiletries is highly competitive and concentrated among a few manufacturers in some sectors such as baby care, hair care, men's grooming, colour cosmetics and oral hygiene, while the remainder were more fragmented. The top five manufacturers present on the Romanian market were all multinationals. Avon, ColgatePalmolive, Procter & Gamble, Oriflame, and L'Oréal accounted together for an impressive 51.4% value share in 2003, based on strong positions in the fastest growing sectors. Heavy advertising, extensive distribution and strong availability in all retail channels led to that market position. Other multinationals, such as Unilever, Beiersdorf, Henkel and Coty also accounted for leading positions while domestic Farmec was the single local manufacturer present in the top ten ranking in 2003. Direct sales companies took also significant shares, leading the more sophisticated colour cosmetics, fragrances and skin care sectors, where competition from multinationals was more reduced at the beginning of the review period in comparison to the basic sectors. Consumer education, sales on short-term credit, professional advice coming from welltrained salespersons led to this excellent leading position. In these sectors, direst sales companies had to face competition from L'Oréal, Coty and domestic Farmec and Gerovital and to a lesser extent by premium brands from strong international producers. Avon succeeded to overtake in 2002 Colgate-Palmolive and became the market leader, accounting for 18.4% share in 2003. It strengthened its penetration in both traditional urban areas and also in rural and small urban areas after similar approach, meaning price, products, promotion, distribution, short term credit. Colgate-Palmolive was the leading manufacturer until 2002, when it was overtaken by Avon. Manufacturing locally, after the acquisition of Stela Bucharest and Norvea Brasov, Colgate-Palmolive defended its leading position against other multinationals due to its strong position in the oral hygiene sector, which it dominated completely. The company was also the leading manufacturer in bath & shower products and was prominent in deodorants, hair care, men's grooming and skin care. In the basic bar soap category, it faced heavy competition by cheaper Turkish brands, with Evyap Sabun' Arko and Fax being the most prominent. After closing its Stela manufacturing for soap, ColgatePalmolive's share diminished constantly due to price growth of its imported soap brands but also to share loss in its main tooth paste where it faced heavy competition from Procter & Gamble's Blend-a-Med. Unilever led the rather fragmented deodorants sector in 2003 for the fifth year running. It also had a strong presence in the other basic and main sectors of the market. Procter & Gamble led the hair care sector and also achieved ranking positions in other significant sectors of the market while Henkel had a strong presence in the basic sectors of the market – bath & shower, hair care and oral hygiene. Beiersdorf also had a strong presence in a number of sectors. The company ranked fourth in skin care and led the sun care sector and focused mainly on marketing and sales strategies, investing in advertising as an effective tool for products awareness and market penetration. Gillette was the leader of the men's grooming and depilatories due to its traditional presence on the Romanian market, strong availability and brand recognition. The traditional domestic producers Farmec SA and Gerovital Cosmetics, formerly stateowned enterprises, made a significant investment in modern technologies, which allowed them to compete with multinationals, mainly in the skin care and hair care sectors but also in other market sectors. Together with new established companies, as Elmi Prodfarm and Gerocossen, they registered significant share gain, consequence of the decreasing purchasing power. Their share increased mainly in volume terms, even the value sales remained relatively low, due to the increased quality at lower prices, new packaging, health attributes and new perceived benefits. Farmec classified in 2003 within the top ten manufacturers ranking. Other smaller domestic manufacturers were mainly active in the large hair care sector but more on a regional basis. Lower prices made their products affordable for low-income categories of the population but their value share remained very low. Table 3 Cosmetics and Toiletries Company Shares 2001-2003 % retail value rsp excl salon haircare Company Avon Cosmetics Romania SRL Colgate-Palmolive Romania SRL Procter & Gamble Marketing SRL Oriflame Cosmetics Romania SRL L'Oreal Romania SRL Unilever Romania SA Beiersdorf Romania SRL Henkel Romania SRL Farmec SA Yves Rocher SA Coty Cosmetics Romania SRL Evyap Sabun Yag Gliserin Sanayii ve Ticaret AS Gillette Romania SRL Gerovital Cosmetics SA Wella Romania Eurocosmetica SRL GlaxoSmithKline SRL Johnson & Johnson Romania SRL Astera Romania SRL Bic (Romania) Marketing & Distribution SRL Elmi Prodfarm SRL Miralon Industries SRL Ruby Rose Co Christian Dior SA, Parfums Chanel SA Mirato Nuova SpA Rochas SA, Parfums Givenchy SA, Parfums Manetti & Roberts & C SpA Tamaris SA (Parfums Kenzo) Body Shop Plc, The Estée Lauder Romania SRL Hugo Boss Parfums 2001 7.2 13.2 9.6 6.3 4.2 7.9 4.1 5.7 4.0 2.9 3.4 3.5 2002 11.7 12.1 10.0 6.5 5.0 6.3 4.6 5.4 3.9 3.2 3.3 2.6 2003 15.5 10.7 10.1 6.6 6.0 5.4 5.2 4.6 3.8 3.5 3.2 2.3 1.5 1.7 1.1 1.3 1.1 0.8 0.6 0.4 0.6 0.6 0.3 0.2 0.6 0.3 0.2 0.6 0.3 0.4 0.2 0.1 1.7 1.4 1.1 0.9 1.0 0.9 0.6 0.5 0.7 0.5 0.4 0.3 0.5 0.4 0.3 0.5 0.3 0.4 0.3 0.2 1.8 1.0 1.0 1.0 0.9 0.8 0.7 0.6 0.6 0.5 0.5 0.5 0.5 0.4 0.4 0.4 0.4 0.3 0.3 0.3 Cacharel & Cie, Parfums Romsar Cosmetics SA Alix Avien Cosmetics SRL Gerocossen SRL Pierre Fabre SA, Laboratoires Elizabeth Arden Inc Laura Biagiotti SpA Londa Cosmetics SRL RTC Cosmetics Yves Saint Laurent Parfums Loris Azzaro SA, Parfums Hellenica SA Jacomo SA Xavier Laurent, Parfums Sisma SpA Coral Comex Srl Sara Lee Corp Mega Disposables SA Salrom SA Romira Cosmetics SRL Block Drug Co Inc Revlon Inc Constance Carroll Romania SRL Ferfelis Line SA Mann & Schröder GmbH Mil Mil SpA Pfizer Inc Others Total 0.1 0.4 0.3 0.2 0.2 0.1 0.2 0.4 0.1 0.1 0.2 0.1 0.3 0.3 0.2 0.1 0.2 0.1 0.1 0.2 0.2 0.1 0.1 0.1 0.1 10.5 100.0 0.2 0.4 0.1 0.3 0.2 0.2 0.2 0.2 0.2 0.1 0.1 0.2 0.1 0.3 0.1 0.2 0.2 0.1 0.1 0.1 0.2 0.1 0.1 0.1 0.1 0.1 0.0 8.0 100.0 0.3 0.3 0.3 0.3 0.3 0.3 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.0 0.0 6.0 100.0 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 3.3 Retail Distribution Retail distribution trends Department stores continued to account for the largest share of value sales over the review period followed by direct sales and outdoor markets. Department stores benefited from the tradition of selling C & T products but also from increased presence in rural areas, where they were mainly identified with small general stores, selling food, clothes, beverages, tobacco, cleaning products, cosmetics & toiletries. Department stores lost significant ground over the review period but remained the most significant distribution channel in 2003 for hair care, men's grooming, depilatories and also held leading positions for baby care, bath and shower, colour cosmetics, oral hygiene, fragrances, skin care and sun care. Direct sales, although relatively weak at the beginning of the review period, were the most dynamic due to the strong development of the large multinationals Oriflame and Avon that enhanced the channel's sales. Direct sales took the leadership of colour cosmetics, fragrances, skin care and sun care due mainly to their perception of premium products at mass prices. Their presence increased all over the country due to professional advice, sampling and sales on credit. Direct sales of cosmetics & toiletries imported illegally from neighbouring countries developed in the last two years of the review period due mainly to low prices and the perception by the consumers of making excellent deals. Outdoor markets ranked third due to the distribution of basic products. Outdoor markets are the traditional channel for the distribution of illegal imports, counterfeit items and other cheap, locally manufactured products. Significant for sales of bath & shower products, deodorants, oral hygiene, they retained the supremacy for these basic sectors due mainly to the low margins and their perception of carrying cheaper branded products, although it was not always true. The convenience aspect of their sales portfolio more than the perception of sales of quality at cheaper prices led to their significant share. The pharmacy/drugstores channel declined in favour of direct sales, which accounted for the highest dynamics over the review period. They were very significant for sales of more sophisticated products such as baby care, skin care and sun care products. Pharmacy/drugstores kept the supremacy for sales in the small baby care but also significant shares in skin care and sun care due to the perception of the products as belonging to the health care category. They generally carried products at the upper end of the mass market or premium and tried to emphasise the products' healthcare attributes. Specialist stores registered slight growth over the review period due mainly to their downtown locations but also to a change of perception from an expensive channel to a more affordable one, although they most benefited from excellent downtown locations. They focused on both mass products but also on premium products and retained significant shares for sales of colour cosmetics, fragrances, depilatories and men's grooming products. Premium products kept a significant share but mass brands were also successful, perceived as high quality, even at lower prices. This perception allowed specialists to charge higher mark-ups for the products they carried. Others, mainly represented by tobacconists, convenience stores and kiosks, based their sales on good and friendly neighbourhood relationship and the perception of paying a fair price but the share diminished due to sales of basic cheaper products and increasing propensity for out-of-town, weekend shopping. Table 4 Retail Sales of Cosmetics and Toiletries by Distribution Format: % Analysis 1998/2003 % retail value rsp 1998 4.0 13.4 12.5 1.6 36.2 6.6 3.2 16.3 6.0 100.0 Supermarkets/hypermarkets Independent food stores Convenience stores Pharmacies/drugstores Discounters Department stores Specialists Direct sales Outdoor markets Others Total 2003 6.8 6.4 7.0 1.1 25.8 6.7 23.7 17.9 4.5 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 5 Retail Sales of Cosmetics and Toiletries by Sector and Distribution Format: % Analysis 2003 % retail value rsp Supermarkets/hypermarkets Independent food stores Convenience stores Pharmacies/drugstores Discounters Department stores Specialists Direct sales Outdoor markets BC 14.0 5.0 34.4 24.0 4.0 1.6 10.0 BSP 8.0 9.0 6.0 1.0 25.0 8.0 9.0 27.0 D 8.0 6.0 4.0 2.0 28.0 9.0 5.9 31.1 HC 10.0 7.4 6.0 2.0 28.0 2.0 12.6 25.0 CC 4.0 3.0 3.0 1.0 22.0 14.0 48.0 4.0 MS 8.9 7.5 2.5 1.5 30.3 10.5 9.0 25.8 OH 9.0 12.0 7.0 1.0 28.0 4.0 4.0 32.0 F 5.0 4.0 2.0 1.0 28.0 8.0 43.0 5.0 SkC 2.0 4.0 20.5 19.0 3.0 45.0 3.0 DEP 8.0 2.0 3.0 1.0 35.0 12.0 4.0 24.0 S 2 14 27 2 20 32 Others Total 7.0 7.0 6.0 7.0 1.0 4.0 3.0 4.0 3.5 11.0 3 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Key: BC = baby care; BSP = bath and shower products; D = deodorants; HC = hair care; CC = colour cosmetics; MS = men's grooming products, OH = oral hygiene; F = Fragrances; SkC = skin care; DEP = depilatories; SuC = sun care Retailer activity In what the retailing interest in Romania is concerned, there are some major aspects of mentality that combined with the financial problems of the majority of the population modelled the market in the post-revolutionary period (since 1990). The Romanian trend in retailing was to buy small quantities in small amounts. More than 70% of the Romanian people were interested in fulfilling strictly their most stringent needs. Market researches demonstrated that, when shopping, 75.8% of the urban population chose to use the before mentioned buying tactics in what food is concerned, and 76.1% of the same segment of population did likewise with non-food goods. The rest of the customers bought in larger amounts, but only due to their greater salaries, generally higher than Leu 6 million (around $180) per month. This segment was more likely to buy from supermarkets and hypermarkets than the others, who still preferred general stores and markets to do their shopping, although they slowly started to orientate towards the big retailers. However their expenditures remained low. Since 1990, the process of privatisation encouraged a vast number of small and mediumsized retail operations, with the majority being single outlets. Small entrepreneurs focused mostly on trade rather than production, and the distinction between retail and wholesale was blurred. Private firms were mainly active in services and trade, while new companies specialised in consumer goods and usually started by importing. The typical privately owned company was a limited liability company with few partners (usually one or two, or family associations) and a very low level of capitalisation. The firms had limited access to business financing and most made only slight attempts to modernise their equipment. This structure resulted in a great number of outlets, most of them only simple kiosks or streettraders, which did not have the power or ability to survive. The number of outlets registered in 1996 and 1997 represented in fact artificial amounts of retail businesses. The modern retail system appeared in Romania in the early nineties – more specifically in 1991 when the first La Fourmi supermarket was opened in Bucharest, followed by four Mega Image supermarkets in 1994. The first foreigner who entered the market was Metro cash & carry chain in 1996. They were followed by the Billa and Gima supermarket chains in 1999, Selgros in 2000 and Carrefour and XXL in 2001. In the 1996-2003 period the main retail companies in Romania invested EURO 650 million and it is estimated that the investments will reach EURO 1.25 billion by the end of 2005. Half of these investments were made in Bucharest. Between 2000 and 2004 there was a major battle between the major retailers that penetrated the Romanian market mostly in the mid – nineties and had an accessional evolution ever since and the small retail businesses, the so-called "boutiques" (small outlets: general stores, kiosks, CTNs). This struggle for supremacy tends to be won by the big retailers who only in 2001 started to increase their sales by 75% compared to 2000 and this came to be a general direction for the last years of the review period. Specialists affirm that Romanians have finally started to shop in a western manner, with the number of kiosks expected to decrease in the following years and the clients of the whole sale centres will migrate towards the specialised shops. This explains the large amount of investments made in the past few years by the big foreign retail companies and their extremely optimist predictions for the forecast period. A verified fact is that the major retailers (supermarkets, hypermarkets and cash & carry) won since 2000 a 15% share of the retail market in Romania, a market that is estimated at $5-6 billion annually. That means that one in every seven Leu was spent in one of these stores, where six or seven years previously they were extremely rare. That data was not volunteered by the companies; most of the investors did not want to offer information about the market because they considered that as a favour to the competition. However, at the end of every year, each company has to deliver a balance sheet to the Ministry of Finance. According to these balance sheets the main retailers of the country (Metro, Selgros, Carrefour, Mega Image, La Fourmi, XXL, Profi, Billa, Artima, Universal, Intermarche, Praktiker and Bricostore) made in 2002 sales of more than $1 billion. In 2001, when Carrefour opened its first hypermarket and five of the chains above hadn't started their activities, sales were of about $650 million. Forecasts are that by the end of 2003 the sales will have reached the peak of $1.5 billion. This encouraged other foreign investors to enter the Romanian market. Taking this into consideration, it is expected that the extraordinary growth of sales will fasten, although analysts were sceptical about this. Modern retail developments were concentrated in and around Bucharest, where the consumers had the highest income per capita. The Metro hypermarket chain developed first near the international airport of Bucharest in 1996. By the end of 2000, Metro had two more centres in Bucharest (inside the town) and one in each of four other big towns. Praktiker opened near Metro, at the Western entry in Bucharest (coming from Pitesti motorway), at the beginning of 2002. Selgros, Metro's only competitor on the cash & carry sector of the market, opened its first store in 2001 just outside Bucharest. In June 2001 the first Carrefour shopping centre was opened on the fringe of Bucharest, and in March 2002 Bricostore opened at the same location. In October 2003 a Cora hypermarket was opened close to one of the most important and busy exits from the city. The first modern mall-type complex opened in Bucharest in November 1999, in a rather accessible area of the town and it belonged to the Turkish group Fiba. It was called Bucuresti Mall and it was an international shopping centre, built to the highest standards with good technical facilities and a total area of 26,500 sq m. Most of the products were non-food goods, but Fiba opened a food supermarket, called Gima. Other few mall centres opened in the main cities of the country, having, all of them, rather high profitability. The retail network in the capital was centred on several boulevards that mainly covered the central area of Bucharest, especially when taking into consideration non-food products such as fashion, cosmetics, electronics (including computer systems) and luxury goods. For example a most modern shopping centre was USC – Unirea Shopping Centre, a former big department store of the communist period, that was rebuilt in the past few years of the review period. Being placed in the very centre of the capital, USC was always very busy and became the most fashionable place to shop in Bucharest. Despite the entrance of the greatest European retailers, the fragmentation of retail trade continued to be the main characteristic of the Romanian market. In spite of poor infrastructure, competition was growing. In order to maintain their position, retailers were beginning to carefully develop strategies and policies that included price decreases, small stocks and reduced costs. Competition amongst retailers was reflected at the level of the wholesale chains, which were under pressure as far as prices were concerned. This was expected to contribute to a more accentuated development of hypermarkets and supermarkets acting both as retailers and wholesalers. Private label trends Private label activity was in its infancy, as private labels were perceived as new brands, not advertised and unknown by most consumers. Low availability hindered the growth of the importance of private labels. Private label activity remained negligible in 2003 and no significant change was expected in the near future. The most significant foreign retail investors had already introduced their private labels into the Romanian market. The most significant private label was Aro, belonging to Metro cash & carry but its presence within C&T was negligible. Other significant private labels were Gima – belonging to the Gima supermarket chain, XXL, Derby, Sissy, Molli, Carre – all of them being private labels of the XXL discount superstore, Semina –La Fourmi's product brand. However, all these brands were perceived as of lower quality than the wellestablished brands, which were advertised extensively and private label cosmetics and toiletries products were almost absent. Internet sales In respect to Internet retailing, Romania was still at the beginning of the process. Although Romania was far from being as active on the Internet as Western countries, Romanians showed a great deal of enthusiasm for the Internet. However, Internet sales of C & T were less evolved in Romania. Yankee Group, an important consultancy agency, situated Romania at the bottom of the list with countries with e-commerce opportunities. This was due to the population's low income, the lack of trust related to the security of Internet transactions in this country, the lack of means to pay electronically, the lack of credit cards and, most of all, the fact that only 5% of the population had home access to the Internet. Low Internet value sales were also due to purchasing habits. Romanians were used to buying with cash. Cards were generally carried instead of cash until the purchasing decision was taken and cash was then retrieved from an ATM. The fear of fraud when using cards also hampered Internet sales. The presence of a credit or debit card was also required and the penetration rate of cards was growing (an estimated 3,000,000 nationally, used mainly for salary payments), the banking system did not accept easily payments by Internet so there was no reliable solution for on-line payment for the moment. Most of the cards and PCs were concentrated in Bucharest and a few large cities. The absence of clear legislation for Internet sales in Romania was also a significant factor. The bulk of Internet purchases comprised electronics, cameras and CDs, using foreign sites. METRO's FMCG implemented a service where orders could be made through the Internet and payment of the purchased goods was done upon delivery. Romania was not considered to fulfil all the expansion criteria for multinationals acting in on-line sales due to its low purchasing power and low possession of personal computers. 3.4 Forecast Market Performance Despite economic growth spending power remains low Euromonitor forecasts the Romanian C&T market to be worth Leu 13,208 billion by 2008, down by 2.4% on 2003, in constant value terms. Despite the forecast growth, cosmetics and toiletries and other consumer goods will be affected by low purchasing power, which is not expected to reach growth rates comparable to GDP growth. According to specialists, the Romanian GDP was expected to reach in 2004 the same level as in 1989. However, purchasing power will remain far behind the level attained in 1989. More than that, most consumers' income was spent on housing, domestic fuels and food, with little left to spend on other consumer goods. Price of energy continued to be a problem for most of the households and the sanitary reform stagnated, with shortages of drug supply on the national health system. Consequently, the decrease in retail sales of cosmetics & toiletries over the forecast period reflects the aggregated effect of economic factors such as: The rising price of energy, which will increase heating bills; Increase in other utility prices (water, gas, electricity), as well as telephone and TV bills; Increased acquisitions of land and houses and renovation of existing ones; Credit systems developed by brown and white goods retailers who led consumers to having a large number of part-payments at the same time. As a consequence, consumers will havevless money left to spend on goods such as cosmetics and toiletries, perceived as non-essential items. Sales on credit of durable goods forecast to explode, leading to sales decline of some FMCGs The lowering inflation led to general interest towards credit systems. That, in its turn, led to a notable decrease being registered in what sales of fast moving goods were concerned, together with the increase of the brown and white goods demand. This has proved to be a great opportunity for the brown and white goods and household appliance retailers, who doubled their sales, to offer small instalment systems with very low interest. This trend was expected to continue also in the future although international financing organisations signalled that growth of non-governmental credit would affect inflation. Meanwhile, sales of consumer goods, cosmetics and toiletries included, will counter-perform, perceived as non-essential items, leading to sales decline over the forecast period. Advertising and promotions will make the difference Retail sales of cosmetics & toiletries, a very competitive market, will be encouraged by strong advertising and PR campaigns. People were already being bombarded with TV, radio and newspaper ads that encouraged them to buy different products – baby care shampoo and skin care, bar soap and shower gels, shampoo and colourants, lip colour, men's grooming products, toothpaste and toothbrushes, sun care, fragrances, and more. Advertising was associated with aggressive campaigns that offered prices which seemed exquisite to most Romanians. More educated consumers perceived advertising as untrue but trials will become a significant component of consumption habits. Therefore, whether accepted or rejected, advertising and promotions will continue to be the main tools for brand recognition and the main determinants for the purchase decision. Low purchasing power and market size limit foreign investment in the domestic industry but will enhance competition among multinationals Colgate-Palmolive was the first and the largest multinational to invest in the Romanian industry through the acquisition of Stela Bucharest and Norvea Brasov in the early 90's. Soon afterwards, the depression in the economy, followed by significant declines of cosmetics & toiletries sales, led to the closure of Stela Bucharest and the focus on imports of several products from neighbouring countries. This trend was expected to continue also over the forecast period, especially for some basic products such as bar soap and shampoo. No further spectacular investment was expected to occur over the forecast period except in distribution development. Direct sales were forecast to improve also their share but through extensive distribution and upgrade of storage facilities. Demand for self-image and individualisation will determine growth of more sophisticated sectors Fragrances, sun care and colour cosmetics are expected to be the fastest growing sectors over the forecast period, with growth rates of about 36%, over the whole of the review period. Following that trend, fragrances are expected to become the main sector by 2008, a result of increasing consumer expenditure for self-image and individualisation. The actual presence of premium brands, although limited in terms of sales, was expected to remain still but sales were expected to improve and thus lead to strong value sales. The same demand is expected for sun care products, which are expected to be the most dynamic over the forecast period despite the low size. It will continue to account for a very small share of C&T, in value terms, but the increased presence of famous brands will lead to significant growth. In addition to skin protection features, sun care also features a selfimage component, which will lead to growth in sales. Colour cosmetics, also expected to be highly dynamic, will follow the need for individualisation too. Consequently, increased concern for quality, longer lasting effects and protection will result in the sector's high growth rates. Basic sectors will diminish their share due to price decline and changes in lifestyle and consumption habits In percentage terms, the three basic sectors, oral hygiene, bath & shower products and hair care will account for about 37.4% of the overall sales of cosmetic & toiletries in Romania in 2008, down from 43.2% in 2003. It is likely that the main demand will reduce on basic products and increase on new fast-growing sectors such as colour cosmetics, fragrances, sun care and men's grooming. These dynamic sectors are expected to meet the need for self – image and individualisation for which an increasing number of consumers were prepared to pay more. Quality and health attributes will also have their significant contribution on growth rates. However, hair care will continue to account for a significant share of the C&T market due to repositioning of the main shampoo brands from providing basic hair cleaning to additional features such as colour protection and dandruff fighting. Oral hygiene was expected to register a strong decline in value terms due to price decrease, consequence of strong competition and also the perception of the products as satisfying a basic need, regardless of all sorts of new attributes and combinations. Price for hygiene products will remain the main determinant for the purchase decision regardless of additional attributes. Bath & shower and hair care products will be still perceived as satisfying only basic needs, so value sales will decrease at a higher rate than volumes, expected to grow due to the decreasing prices. Competition in hair care and bath & shower is expected to be more intense than in the oral hygiene sector, with a strong presence of very cheap products, manufactured locally or imported. Table 6 Forecast Retail Sales of Cosmetics and Toiletries by Sector: Value 20032008 Leu billion Baby care Bath and shower products Deodorants Hair care Colour cosmetics Men's grooming products Oral hygiene Fragrances Skin care Depilatories Sun care Premium cosmetics Cosmetics and toiletries 2003 159.8 1,661.1 2004 153.9 1,544.4 2005 149.3 1,466.5 2006 146.5 1,437.3 2007 143.9 1,426.7 2008 143.3 1,448.0 1,034.0 2,072.1 1,681.4 571.4 989.4 2,016.2 1,844.2 588.5 952.9 1,988.2 1,962.6 603.6 928.9 1,973.4 2,059.3 617.5 907.2 1,994.9 2,139.6 630.4 887.3 2,034.0 2,206.9 643.7 1,609.3 1,485.0 1,399.8 1,347.9 1,332.0 1,349.2 1,837.0 1,997.4 2,161.5 2,321.9 2,486.4 2,635.4 1,451.6 1,538.8 1,641.4 1,741.6 1,825.4 1,897.3 88.6 88.6 89.0 89.5 89.5 89.3 158.9 168.1 179.7 192.3 205.2 217.1 827.6 12,044.4 12,124.5 12,292.8 12,542.0 12,853.0 13,207.5 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 7 Forecast Retail Sales of Cosmetics and Toiletries by Sector: % Value Growth 2003-2008 % constant value growth Baby care Bath and shower products Deodorants Hair care Colour cosmetics Men's grooming products 2003-08 CAGR -2.2 -2.7 -3.0 -0.4 5.6 2.4 2003/08 TOTAL -10.3 -12.8 -14.2 -1.8 31.3 12.7 Oral hygiene Fragrances Skin care Depilatories Sun care Premium cosmetics Cosmetics and toiletries -3.5 7.5 5.5 0.2 6.4 1.9 -16.2 43.5 30.7 0.8 36.6 9.7 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 4. BABY CARE 4.1 Sector Performance 2003 headlines Baby sun fastest due to novelty effect and the change of perception towards a more common product Decline of baby care, to remain a small sector despite competition and price decline Baby toiletries and baby skin take the lion's share but baby hair care performs a has higher growth rate due to its increased usage by adults Leadership of Johnson & Johnson and multinationals but domestic players increase their share due to lower prices and incresed availability Baby sun fastest due to novelty effect and the change of perception towards a more common product Sales of baby sun care were negligible before 1997 and the size remained small over the review period due to the presence on the market mainly of imported products, very expensive and perceived as luxury products by most parents, who preferred to use choose adult-orientated products for their children. Usage of one brand by the whole family continued to be normal usage for sun care products, including for children. However, in the latter years of the review period, domestic manufactures launched new versions of their common brands, with higher protection factors, also recommended to children. This was the case of Elmi Prodfarm, Farmec, Cosmetic Plant, launching their cheaper versions which led to the strong dynamics of baby sun care products as they were also used by parents who needed sun protection in the first days of exposure to the sun. The novelty effect was also a main determinant for growth, especially in the context of higher incomes and more educated parents. However, new domestic launches led to a drop in value sales of 3.4% in 2003, in constant value terms. Despite the impressive growth rate (38% in constant value terms in 19990, use of baby sun care was limited by its perception as a luxury product. Most of the products were imported and although prices declined due to competition, they remained high, making them unaffordable to most of the population, with adult products being successful alternatives. Additionally, usage of sun care products was seasonal and the full season at the seaside was no longer than two months per year, usually July and August. Sun protection accounted for the largest share of baby sun care due the fact that protection was perceived as the main purpose for usage of baby sun care products. They accounted for 95% of sales of baby sun care and their share was expected to remain unchanged in the near future as most parents considered that protection was needed in order to avoid after sun cure. Decline of baby care, to remain a small sector despite competition and price decline With current value sales of Leu 159.8 billion in 2003, the baby care sector accounted for a low 1.5% share of the C&T market, up from 1.3% on 1998, consequence of increased awareness and growing care for babies. The decline by 17%, in constant value terms, of baby care sales over the review period was mainly the result of competition in the sector and overall price decrease due to volume growth. Increasing usage of baby products by adults with skin problems, mainly bar soap and shampoo, also fuelled volume growth In this respect, availability of baby care products improved over the review period but the sector remained small in terms of value sales due to the country's low levels of disposable income. In rural and smaller urban areas, these products continued to be practically unknown and 'adult targeted' products were often considered as cheaper and ready-to-use substitutes for baby care products. Baby toiletries and baby skin care take the lion's share but baby hair care has higher growth rate due to its increased usage by adults Baby toiletries and baby skin care were the main subsectors over the review period and prior to that. Usage of baby bar soap targeted also at teenagers and adults increased as these products were perceived as milder and healthier when skin problems were present and, consequently, volume growth determined the presence of cheaper products, leading to value decline. Skin care, advertised and also perceived as an alternative to some adult usage, also boosted sales though they declined in value terms due to the presence of cheaper brands. Hair care registered the second highest growth rate over the review period (43.7% in constant value terms) and was also the most dynamic in 2003, following the increased usage by children and also by adults. Whilst some brands like Dalin targeted mainly children, the new Johnson's 'no tears' baby shampoo was advertised also as suitable for adults, leading to its growing market share, especially in urban areas. In small urban and rural areas, consumption was much reduced due to lack of product awareness and low incomes. Baby skin care Baby skin care was the second largest subsector within baby care products but, in comparison to baby hair care and baby toiletries, led by baby soap, it was perceived as suitable mainly for children due to the large size of adult skin care, with many subsectors targeting different usages and heavily advertising consumer benefits. Johnson & Johnson, with about 60% share and Beiersdorf, with a lower 21.5% share in 2003, were the leading manufacturers, both enjoying strong brand recognition due to advertising and availability. Johnson & Johnson's baby oil was advertised on TV as an excellent baby skin product and Beirsdorf's Nivea Baby benefited from a traditional presence on the Romanian market as an excellent adult skin care cream. Leadership of Johnson & Johnson and multinationals whilst domestic players increase their share due to lower prices and availability Johnson & Johnson was the leading manufacturer over the review period and its Johnson's Baby was the leading brand. It benefited from its early presence on the market and brand recognition through heavy advertising and promotions. Present on the market with a full line of baby care, it also advertised its baby shampoo as suitable also for adults, which led to significant growth and penetration of all its baby products. Lack of advertising for the main competitors, low product awareness and negligible presence in the low margin channels were the main determinants for Johnson & Johnson's share gain. Multinationals accounted for the highest share of baby care products. Beiersdorf's Nivea Baby increased its availability in the main distribution channels and gained significant share due to its increased presence in the baby toiletries sector, and it held the leading position in the minor baby sun subsector. After a period of intensive growth, which brought Colgate-Palmolive from an initially low starting point to second position, a decline was perceived in 2000 after the closure of Stela, its soap manufacturing facility in Romania. The advantage of lower priced products, manufactured locally, was lost, so the high brand value share of its main product, Baby Magic, declined significantly during 2003 to about 2%. The low size of the sector was not an incentive for Colgate-Palmolive to compete in this minor sector as it continued to lead the main basic bar soap subsector within bath & shower products. Evyap Sabun, with Arko baby soap and Henkel, with Schauma shampoo for kids increased their share due to advertising but also increased usage by adults, which perceived the products as milder and suitable for sensitive skin. Arko also had the advantage of the presence of Arko soap for adults, which already took an excellent share due to strong distribution and lower prices. Chicco from Artsana, Baby Roberts from Manetti & Roberts & C, Event by Axxon Group, Sanosan from Mann & Schroder and Zwitsal from Kortman Intradal declined in 2003 despite the companies' participation in many areas of baby care. Promoted soon after their launch, they lost share due to higher prices and limited distribution. The low perception of the products as satisfactory for adult use also determined the share loss. Sanosan from Mann & Schroder and Zwitsal from Kortman Intradal were the main brands launched directly in the baby care sector. Low product awareness, higher prices and limited distribution to very large urban areas and more expensive channels led to share loss for Zwitsal, perceived as expensive. Sanosan benefited from the presence of other Mann & Schroder brands in other more significant sectors of the market and from better distribution. Manufacturers, present in other significant sectors, also launched their baby versions of established brands in baby hair care over the review period, repositioned as also suitable for adult usage. This was the case with Astera active for Kids, Schauma for kids, Neutro Roberts Junior, Dulgon Body care for Children, Corine de Ferme for Children, Florena for Kids, but their share remained low due to lack of awareness and limited distribution. The main launch was Kopas Kozmetic's Dalin, advertised as no tears shampoo, whose share increased rapidly in 2003. Advertising continued to represent the main tool for share gain in this small sector, with Johnson's Baby and Dalin accounting for the heaviest expenditure. Table 8 Retail Sales of Baby Care by Subsector: Value 1998-2003 Leu billion Baby Baby Baby Baby Baby toiletries hair care skin care sun care care 1998 23.7 4.6 18.9 0.1 47.3 1999 29.8 5.2 21.3 0.3 56.6 2000 47.8 10.6 36.2 0.5 95.2 2001 58.1 17.7 49.5 0.8 126.1 2002 63.8 22.4 56.7 1.1 144.0 2003 69.3 26.6 62.6 1.3 159.8 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 9 Retail Sales of Baby Care by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Baby Baby Baby Baby Baby toiletries hair care skin care sun care care 8.6 18.8 10.4 12.3 10.9 1998-03 CAGR 23.9 42.3 27.1 54.6 27.6 1998/03 TOTAL 192.2 484.2 231.1 782.8 237.6 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 10 Baby Care Company Shares 2001-2003 % retail value rsp Company Johnson & Johnson Romania SRL Beiersdorf Romania SRL Evyap Sabun Yag Gliserin Sanayii ve Ticaret AS Henkel Romania SRL Elmi Prodfarm SRL Axxon Romania SRL Manetti & Roberts & C SpA Alix Avien Cosmetics SRL Mann & Schröder GmbH Kortman Intradal GmbH Avon Cosmetics Romania SRL Colgate-Palmolive Romania SRL Artsana SpA Romira Cosmetics SRL Florena Cosmetic GmbH Gerovital Cosmetics SA Genmar Cosmetics SRL Astera Romania SRL Coral Comex Srl Farmec SA Others Total 2001 48.7 16.4 0.5 2002 50.9 20.5 1.5 2003 51.0 23.3 4.2 2.1 4.0 1.3 2.7 3.7 2.6 0.5 2.8 2.1 0.4 2.0 0.8 0.1 0.1 0.6 8.6 100.0 2.7 2.9 3.2 2.0 0.3 1.6 1.4 0.8 2.1 1.3 1.1 0.4 0.9 0.4 0.3 0.4 0.4 4.9 100.0 3.0 2.5 2.0 1.7 1.5 1.2 1.0 1.0 0.9 0.7 0.7 0.7 0.5 0.4 0.3 0.2 0.2 2.9 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 11 Baby Care Brand Shares 2001-2003 % retail value rsp Brand Johnson's Baby Nivea Baby Arko Schauma Elmiplant Event Baby Roberts Dalin Sanosan Zwitsal Avon Kids Palmolive Kids Chicco Royal Baby Florena Baby Miraj Baby Herbagen Nivea Sun Company Johnson & Johnson Romania SRL Beiersdorf Romania SRL Evyap Sabun Yag Gliserin Sanayii ve Ticaret AS Henkel Romania SRL Elmi Prodfarm SRL Axxon Romania SRL Manetti & Roberts & C SpA Alix Avien Cosmetics SRL Mann & Schröder GmbH Kortman Intradal GmbH Avon Cosmetics Romania SRL Colgate-Palmolive Romania SRL Artsana SpA Romira Cosmetics SRL Florena Cosmetic GmbH Gerovital Cosmetics SA Genmar Cosmetics SRL Beiersdorf Romania SRL 2001 2002 2003 47.2 49.8 50.3 14.5 18.2 22.2 0.5 1.5 4.2 2.1 4.0 1.3 2.0 3.7 2.6 0.5 2.8 2.1 0.4 2.0 0.8 0.3 2.7 2.9 3.2 1.6 0.3 1.6 1.4 0.8 2.1 1.3 1.1 0.4 0.9 0.4 0.4 3.0 2.5 2.0 1.5 1.5 1.2 1.0 1.0 0.9 0.7 0.7 0.7 0.5 0.4 0.3 Astera Tom & Jerry Farmec Bebe Neutro Roberts Others Total Astera Romania SRL Coral Comex Srl Farmec SA Manetti & Roberts & C SpA 0.1 0.3 0.3 0.1 0.4 0.2 0.6 0.4 0.2 0.7 0.4 0.2 11.7 8.0 4.5 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 1 Baby Care New Product Developments 2002-2003 Brand name Company Product type Dalin Kopas Kozmetic Teo Bebe Elgeka -Ferfelis Romania Srl Johnson & Johnson Baby toiletries, Baby hair care Baby toiletries Johnson's Baby No More Tears Launch date 2003 2003 Baby shampoo, with added wheat extract. No tears. 2003 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews 4.2 Forecast Sector Performance Baby care will continue to represent a minor sector of the C & T market, perceived as nonessential. Only the presence of basic products, such as baby soap and baby shampoo, is expected to maintain product awareness due to their interest in usage by adults. As long as incomes remain low compared to the GDP's annual growth, baby care products will continue to decline, at a rate of 2.2% per year in constant value terms. Baby hair care will remain steady due to increased usage by adults. Baby toiletries and baby skin care will register decline in constant value sales of 3.7% and 1.5% respectively. That is due mainly to decreasing interest in the usage of specialised products as baby care, perceived by many consumers as too expensive. Low product awareness and availability will also lead to sale decrease. Baby sun care is also expected to register decline (-1.7% CAGR) due to the increased usage of high protection factor products, targeting both adults and babies and children. The growing presence of cheaper domestic products in this subsector will lead to value decline over the forecast period. Table 12 Forecast Retail Sales of Baby Care by Subsector: Value 2003-2008 Leu billion Baby Baby Baby Baby Baby toiletries hair care skin care sun care care 2003 69.3 26.6 62.6 1.3 159.8 2004 65.3 27.1 60.2 1.2 153.9 2005 62.1 27.5 58.5 1.2 149.3 2006 59.8 27.8 57.7 1.2 146.5 2007 58.1 27.4 57.3 1.2 143.9 2008 57.3 26.6 58.2 1.2 143.3 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 13 Forecast Retail Sales of Baby Care by Subsector: % Value Growth 20032008 % constant value growth Baby Baby Baby Baby Baby toiletries hair care skin care sun care care 2003-08 CAGR -3.7 0.0 -1.5 -1.7 -2.2 2003/08 TOTAL -17.3 0.1 -7.1 -8.4 -10.3 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 5. BATH AND SHOWER PRODUCTS 5.1 Sector Performance 2003 headlines Body wash/shower gel and bath additives are the fastest growing sectors due to increased penetration in urban areas among higher income consumers Increased usage of cheap products determines value decline Still considered as a multipurpose product, bar soap keeps supremacy Colgate-Palmolive keeps the leadership but looses share due to strong competition from multinationals Trend towards sophistication leads to significant new launches, focused on added features and health benefits. Body wash/shower gel and bath additives are the fastest growing sectors due to increased penetration in urban areas among higher income consumers Accounting for 81.8% constant value growth over the review period, body wash/shower gel was the fastest growing subsector and worth Leu 176.3 billion in 2003. This growth rate was a consequence changes in the population's consumption habits in urban areas, where showers became more important than baths as a rapid cleaning method. Showers were very important in urban areas, where living conditions continued to be much better than in rural areas, where piped water and inside bathrooms continued to have low penetration. Shower gel retained the bulk of sales, perceived as an alternative for bar soap while body wash was perceived more as a luxury product, appropriate for skin treatment. New launches in 2003 of body washes with scrubbing effect enhanced sales of body wash/shower gel, following advertising efforts made by the main manufacturers such as Colgate-Palmolive, Beiersdorf, Unilever and direct selling companies Avon and Oriflame. The launch of 2-in-1 products, shower gel and shampoo, was also significant for the growth of the sub-sector, perceived as more economic even though it provided less benefits than shampoo. It remained limited mainly to consumers searching for convenience due to time shortage. New combinations of different herbs and tree extracts also led to significant growth, which continued also in 2003, when body wash/shower gel registered 1.6% growth rate, in constant value terms. Bath additives, namely bath foam, also registered significant growth rates (53% in constant value terms over the review period) but it targeted mainly consumers in search of relaxing baths. They accounted for a smaller 7.9% sector value share in 2003, but penetration rate continued to remain low. Penetration was limited by a low number of inside bathrooms in rural areas but also in large city neighbourhoods, where the lack of piped water and sewage systems remained endemic, despite efforts towards modernisation and improving water supply in rural areas. As a result, there was low product awareness and high prices compared to bar soap made them prohibitive for lower income consumers. Bath additives continued to be perceived as luxury products and only the new perception that the shower was for cleaning and the bath for relaxation determined the significant growth rate of bath additives. The relaxing and therapeutic effect of bath salts was also a significant determinant for the sector growth due to the increased usage by people suffering of rheumatism, muscle pain or respiratory diseases. The anti-stress effect was also significant for the growing usage. Foaming products were perceived as luxury products compared to salt, used more for its therapeutic effect. Due to higher prices, value sales of foaming products accounted for the bulk of the sub-sector value sales even though volume sales were comparable to salt. Its growth rate was also much higher due to the novelty effect and the perception as a cosmetic product rather than a therapeutic one. Bath additives were worth Leu 130.7 billion in 2003. Increased usage of cheap products determines value decline With current value sales of Leu 1,661.1 billion in 2003, bath and shower products accounted for 13.4% share within the overall cosmetics and toiletries market, down from 25.4% in 1998. Still considered by most consumers as satisfying basic needs, the sector retained the leadership of cosmetics and toiletries market in the first years of the review period, when the market was unformed and unsophisticated. The changes that took place in consumption habits and lifestyle, mostly determined by advertising and new launches, led to share loss against other sectors over the review period, ranking only fifth in 2003. Their perception as satisfying only basic needs led to a higher value decline rate compared to volume. Decline was mainly determined by low purchasing power, high price sensitivity and the perception that for a basic product it was not worth paying more. Launches of new, more sophisticated versions of existing brands, with exfoliating features, reached only higher-income users in large cities while most consumers continued to stick to popular brands and versions, cheaper and readily available in all retail channels. Still considered as a multipurpose product, bar soap keeps the supremacy The largest subsector in 2003 within bath & shower continued to be bar soap, despite excellent growth rates registered by the smaller categories body wash/shower gel and bath additives. With sales of Leu 1,198.4 billion in 2003, bar soap accounted for 72.1% of bath and shower sales, down from 86.6% in 1998. That was the result of increased usage of body wash/shower gels and bath additives, especially in large urban areas, but also the overall price decline of bar soap, determined by strong competition and low purchasing power. Clear dominance of bar soap was due mainly to the low level of household penetration of other products within the bath & shower sector, despite their significant growth over the review period. For example, the lack of piped water and limited bathroom facilities in more than 80% of rural households rendered shower gels and bath additives superfluous for about 40% of the country's population. As a consequence, retail sales of bar soap continued to account for the bulk of bath & shower value sales throughout the review period even though value sales continued to decline by another 16.3%, in constant value terms, in 2003, to register the highest decline rate within the sector over the review period. Usage of traditional cheap, domestically produced soap for a wide number of purposes, including personal hygiene, led to this significant drop in value sales. Liquid soap and talcum powder were the smallest sub-sectors, worth Leu 126 billion and Leu 29 billion respectively in 2003. If talcum powder was perceived as a medical-care product, liquid soap declined rapidly after its launch due to higher prices, low product awareness and availability and its perception as a luxury alternative to the cheap and traditional bar soap. Colgate-Palmolive keeps the leadership but looses share due to strong competition from other multinationals Competition was concentrated in the hands of a few multinationals. The top five manufacturers accounted in 2003 for 67.7% of the overall sector value sales. They were also the main players in the largest bar soap sub-sector, showing the same concentration as for the whole sector. Bar soap also enjoyed the presence of cheaper brands, imported from Turkey or some Arab countries, and their presence was significant for bar soap mainly in volume terms rather than in value terms due to their low prices. The strong presence of cheaper brands manufactured by Evyap Sabun, the second ranking manufacturer, and imported from Turkey led to value decline of the sector over the review period, by 47% in constant value terms. However, the low prices of the main brands Duru, Fax and Arko, strong availability in all retail channels, together with changes in perception as products with improved quality made Evyap retain its leading position in the bar soap sub-sector. Colgate-Palmolive was the leading manufacturer in 2003, with a sector value share of 18%. Its brand Palmolive also retained a leading position although it lost share after the closure of Stela facility in Bucharest. After that the brand started to be imported from neighbouring countries, free of duty, holding the competitive advantage of quality at lower prices. As imports from EU and CEFTA countries were now duty free, competition was focused more on additional features rather than on price. However, Colgate-Palmolive retained the leadership due to its wide product offerings, with an increasing number of fragrances for Palmolive and Protex bar soap, liquid soap and shower gel and the launch of new brand extensions. Unilever was the third leading manufacturer, producer of the popular brands Lux, Rexona, Amo and Dove. It increased its value share since 2001 due to the better performance of Dove in the bar soap subsector, heavily advertised as an excellent hand cream at a bar soap price. The launch of Dove exfoliating bar also tried to induce the appropriate usage of this bar for the bath. The presence of Dove Shower Care, Lux and Axe in shower gels and Dove, Lux and Amo in liquid soap also led to excellent performance by Unilever. Henkel, with Fa, and Beiersdorf, with Nivea Bath Care, also accounted for good shares, due mainly to the manufacturer's strategy of one brand in all the sub-sectors. They increased availability in all the main channels and advertising focused on the perception of the brands as providing good quality at affordable prices. Manetti & Roberts & C with Neutro and Procter & Gamble with Camay were other significant multinational companies but their presence was limited to large urban areas. Direct sales companies Avon and Oriflame accounted together in 2003 for about 8% of total value sales, being present mainly in bath additives and body wash/shower gel. They also made attempts in 2003 to launch bar soap and liquid soap, namely Avon Aqua and Oriflame Ocean Algae, both providing scrubbing attributes. Trend towards sophistication leads to significant new launches, focused on added features and health benefits Due to the large size of the sector and its attractiveness, but also due to strong competition, multinationals were the champions of new launches in order to maintain or even increase their share. That was done in a context of conditions where lifestyles remained largely traditional, with the exception of Bucharest and a few other large cities. In rural areas and small cities, traditional consumption habits prevailed, with still intensive consumption of homemade soap, used for several cleaning purposes. Consequently, new launches focused on added features and benefits of the wellestablished brands, associated with new packaging formats, in order to meet the demand, concentrated on cheap, familiar brands and products. Colgate-Palmolive was the champion of new launches, with its new bar soap and liquid soap Palmolive Aroma Therapy, which followed the launch in 2002 of the same shower gel and bath additive brand. Palmolive Nourishing, a liquid soap, Palmolive Vitamins, a bar soap with vitamins and the very new Palmolive Thermal SPA, a scrubbing shower gel, completed the new launches of the leader. These new launches were expected to meet the increased demand for exfoliating gels, creams and bars, perceived as providing health benefits, although awareness remained limited to highly-educated consumers in large urban areas. In order to meet this increasing demand, direct sales companies also launched scrub bars, hoping to create better awareness and increase demand for products with added benefits also in small urban and rural areas, where direct sales were growing rapidly. Nivea launched its Nivea Bath liquid soap and its Nivea Isotonic shower gel for men but the impact was very low due to the small sizes of the subsectors. The bar soap leader, Evyap Sabun, also entered the liquid soap market with its Arko brand and launched Ava in bar soap, a large size, cheap soap with Aloe Vera. Table 14 Retail Sales of Bath and Shower Products by Subsector: Value 19982003 Leu billion Bath additives - Bath salts - Foam bath Body wash/shower gel Bar soap Liquid soap Talcum powder Bath and shower products 1998 21.0 4.3 16.7 23.8 673.9 45.0 14.2 778.0 1999 38.4 6.5 31.9 44.8 938.6 52.7 15.5 1,090.0 2000 71.8 9.8 62.0 79.2 1,230.4 59.8 17.3 1,458.6 2001 98.7 12.9 85.8 114.2 1,241.2 87.4 20.5 1,562.0 2002 118.2 14.6 103.6 149.3 1,232.8 110.4 24.8 1,635.5 2003 130.7 15.9 114.8 176.3 1,198.4 126.3 29.4 1,661.1 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 15 Retail Sales of Bath and Shower Products by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Bath additives - Bath salts - Foam bath Body wash/shower gel Bar soap Liquid soap Talcum powder Bath and shower products 10.6 8.9 10.8 18.1 -2.8 14.4 18.5 1.6 1998-03 CAGR 44.1 29.9 47.0 49.2 12.2 22.9 15.6 16.4 1998/03 TOTAL 522.4 269.8 587.4 639.4 77.8 180.5 106.7 113.5 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 16 Bath and Shower Products Company Shares 2001-2003 % retail value rsp Company Colgate-Palmolive Romania SRL Evyap Sabun Yag Gliserin Sanayii ve Ticaret AS Unilever Romania SA Henkel Romania SRL Beiersdorf Romania SRL Avon Cosmetics Romania SRL 2001 20.6 19.9 2002 18.9 16.4 2003 18.0 16.5 11.7 11.3 4.4 2.3 12.4 12.3 5.6 3.5 13.9 11.6 7.7 5.1 Procter & Gamble Marketing SRL Oriflame Cosmetics Romania SRL Manetti & Roberts & C SpA Johnson & Johnson Romania SRL Salrom SA Interstar Chim SA Mirato Nuova SpA Elmi Prodfarm SRL Sara Lee Corp Mann & Schröder GmbH Ream GmbH Axxon Romania SRL Romira Cosmetics SRL Mil Mil SpA Coty Cosmetics Romania SRL Papoutsanis SA, PD Artsana SpA Sarbec, Laboratoires Others Total 4.8 2.4 2.1 1.1 0.9 0.3 0.5 0.2 0.8 0.4 0.2 0.1 0.2 0.2 0.2 0.2 0.2 15.0 100.0 5.0 3.1 2.2 1.0 0.9 0.5 0.6 0.3 0.6 0.4 0.1 0.2 0.1 0.2 0.2 0.2 0.1 0.1 15.2 100.0 4.3 3.0 1.8 1.0 0.8 0.7 0.5 0.4 0.3 0.3 0.2 0.2 0.2 0.2 0.1 0.1 0.1 0.1 12.9 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 17 Bath and Shower Brand Shares 2001-2003 % retail value rsp Brand Fa Duru Nivea Bath Care Palmolive Lux Fax Palmolive Naturals Camay Protex Oriflame Dove Fa Wellness Arko Amo Rexona Avon Avon Aqua Neutro Roberts Palmolive Fruit Essentials Milk Made Sargen Johnson's Baby Avon Naturals Trim Primavera Palmolive Aromatherapy Malizia Fiori Roberts Company Henkel Romania SRL Evyap Sabun Yag Gliserin Sanayii ve Ticaret AS Beiersdorf Romania SRL Colgate-Palmolive Romania SRL Unilever Romania SA Evyap Sabun Yag Gliserin Sanayii ve Ticaret AS Colgate-Palmolive Romania SRL Procter & Gamble Marketing SRL Colgate-Palmolive Romania SRL Oriflame Cosmetics Romania SRL Unilever Romania SA Henkel Romania SRL Evyap Sabun Yag Gliserin Sanayii ve Ticaret AS Unilever Romania SA Unilever Romania SA Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Manetti & Roberts & C SpA Colgate-Palmolive Romania SRL Avon Cosmetics Romania SRL Salrom SA Johnson & Johnson Romania SRL Avon Cosmetics Romania SRL Interstar Chim SA Colgate-Palmolive Romania SRL Mirato Nuova SpA Manetti & Roberts & C SpA 2001 2002 2003 11.3 9.8 8.8 8.7 7.7 7.8 4.4 11.7 5.7 7.2 5.5 9.2 5.9 5.1 7.7 7.5 6.1 5.4 3.6 4.0 5.3 2.4 2.9 2.4 4.4 4.6 4.6 3.1 2.8 2.5 2.2 4.4 3.9 3.9 3.0 3.0 2.8 2.2 1.6 0.8 0.6 0.7 1.2 0.4 0.9 0.6 0.3 0.3 0.4 0.8 1.8 1.0 1.0 1.0 1.5 0.4 0.7 0.9 0.7 0.4 0.5 0.3 0.5 0.6 2.1 1.5 1.5 1.5 1.3 1.3 0.9 0.8 0.8 0.7 0.7 0.6 0.5 0.4 Elmiplant Badedas Ream Johnson's pH 5.5 Palmolive Nourishing Event Royal Look Model Dulgon adidas Papoutsanis Intesa Chicco Corine de Farme Others Total Elmi Prodfarm SRL Sara Lee Corp Ream GmbH Johnson & Johnson Romania SRL Colgate-Palmolive Romania SRL Axxon Romania SRL Romira Cosmetics SRL Mil Mil SpA Mann & Schröder GmbH Coty Cosmetics Romania SRL Papoutsanis SA, PD Mirato Nuova SpA Artsana SpA Sarbec, Laboratoires 0.2 0.3 0.4 0.8 0.6 0.3 0.1 0.2 0.4 0.3 0.2 0.2 0.2 0.2 0.2 0.1 0.1 0.2 0.2 0.2 0.2 0.3 0.3 0.2 0.2 0.2 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.2 0.1 0.1 0.2 0.1 0.1 18.7 18.7 16.4 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 2 Bath and Shower Products New Product Developments 2002-2003 Brand name Palmolive Nourishing Company ColgatePalmolive Palmolive Aroma Therapy ColgatePalmolive Palmolive Aroma Therapy ColgatePalmolive Nivea Bath Care Beiersdorf Avon Aqua Avon Products Oriflame Ocean Algae Scrub Oriflame Bar Oriflame Cleansing Bar Oriflame Ava Evyap Sabun Palmolive Vitamins Boscovivo Palmolive Thermal SPA Arko Aroma Vital Nivea Isotonic ColgatePalmolive Ben Fatto ColgatePalmolive Product type Liquid soap Launch date 2003 Liquid soap; bar soap 2003 Shower gel 2002 Liquid soap Bar soap; liquid soap 2003 2003 Bar soap, with marine herbs, scrubbing features Bar soap Bar soap, larger size (150g), with aloe vera, cheap Bar soap with vitamins 2003 Liquid soap New scrubbing shower gel, with minerals and clay Evyap Sabun Liquid soap Aroma AD Nourishing, cream bar soap Beiersdorf Men's shower gel 2003 2002 March 2003 July 2003 October 2003 October 2003 October 2002 September 2003 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews 5.2 Forecast Sector Performance Euromonitor forecasts the bath and shower sector to be worth Leu 1,448 billion by 2008, down by 12.8% on 2003, in constant value terms. As a basic sector, the low purchasing power of the population will lead to a continuous decrease in price, even though volume sales will grow. Positive changes in the disposable incomes of the population will not affect strongly this sector as products will continued to be perceived as satisfying basic needs and paying more for everyday usage products was not considered worthwhile. New addedbenefits will be accepted as long as prices remain low. New programs for piped water supply will determine an increase in demand over the forecast period but mainly for soap. A larger number of inside bathrooms is expected to create awareness more for liquid soap than for shower gels, as bar soap will continued to retain sales in rural areas. Liquid soap, perceived as universal cleaning products, both for hands and body, is expected to register positive growth rates. Talcum powder, considered more as a medical product than as bath products, is expected to be the most dynamic over the forecast period (3.3% CAGR) but its starting base is very low and sales are expected to be limited to highly-educated consumers. Smaller subsectors, such as bath additives and body wash/shower gel will decline over the review period, by a CAGR of 2.5% and 0.7% respectively. That is due to strong competition and price decline, consequence of their increased perception as basic products. That is still more dynamic than the largest bar soap subsector, showing an increased consumer interest in specialist products. However, in percentage terms, the bar soap subsector will continue to concentrate the bulk of value sales, accounting in 2008 for about 68.3% of the overall sales of bath and shower products in Romania, down by 17.5% percentage points on 2003. It is likely that the main demand will remain concentrated on basic products, with minor changes in overall consumer behaviour. Table 18 Forecast Retail Sales of Bath and Shower Products by Subsector: Value 2003-2008 Leu billion Bath additives - Bath salts - Foam bath Body wash/shower gel Bar soap Liquid soap Talcum powder Bath and shower products 2003 2004 2005 2006 2007 2008 130.7 125.4 121.2 118.0 116.3 115.0 15.9 15.1 14.4 13.8 13.4 13.1 114.8 110.3 106.8 104.2 102.9 101.8 176.3 178.4 179.7 177.7 174.3 170.0 1,198.4 1,085.8 1,008.7 981.4 970.6 989.1 126.3 124.8 126.2 128.3 132.4 139.4 29.4 30.0 30.9 31.8 33.1 34.6 1,661.1 1,544.4 1,466.5 1,437.3 1,426.7 1,448.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 19 Forecast Retail Sales of Bath and Shower Products by Subsector: % Value Growth 2003-2008 % constant value growth Bath additives - Bath salts - Foam bath Body wash/shower gel Bar soap Liquid soap Talcum powder Bath and shower products 2003-08 CAGR -2.5 -3.8 -2.4 -0.7 -3.8 2.0 3.3 -2.7 2003/08 TOTAL -12.0 -17.6 -11.3 -3.6 -17.5 10.4 17.6 -12.8 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 6. DEODORANTS 6.1 Sector Performance 2003 headlines Although sprays retain the bulk of sales, sticks are the most dynamic due to perception as providing longer-lasting effect Value sales decline due to strong competition and overall price decrease Usage of a deodorant or antiperspirant becomes a habit for most of the urban population Negligible sales of deodorant wipes Leadership of Unilever in a highly concentrated sector, dominated by multinationals Launch of new versions and brand extensions-the main move employed by manufacturers in order to maintain or gain share. Although sprays retain the bulk of sales, sticks are the most dynamic due to the perception as providing longer-lasting effect With sales of Leu 733.8 billion in 2003, sprays was the largest deodorants subsector in value terms and accounted for 71% of sector value sales, down from 82.9% in 1998. Sprays retained the bulk of value sales due to their perception as cheaper alternatives for fragrances, lower prices, availability and traditional usage. Meanwhile, they also benefit from traditional usage for decades, sprays being the single format available on the market before the 90's and the main format for cheaper, locally manufactured products. Sprays started to loose share against the new formats, sticks and roll-ons. Despite the new messages that sprays were as good in terms of protection as other deodorant formats, they were still perceived as providing shorter-time effect, based on the previous advertising message that after the alcohol in sprays evaporates the product's protection ceases. This message contributed to the creation of the image of a longer lasting effect for solids and roll-ons, which determined a share growth of these formats to the detriment of sprays despite the launch of new alcohol-free sprays. While roll-ons declined over the review period at a lower rate than sprays due to low advertising and availability, sticks registered a positive 2.2% growth rate over the review period, in constant value terms, although competition forced the decrease of selling prices. During the latter years of the review period, overall advertising focused on the 24 hour intensive effect for all deodorants but the image of a better product in this respect for solids led to a higher growth rate for them compared to a declining rate for sprays and roll-ons. Sales decline due to strong competition and overall price decrease With current value sales of Leu 1,034 billion in 2003, deodorants accounted for 8.4% share of the C&T market, down from 10.4% in 1998. Value sales declined by 39.8%, in constant value terms, over the review period and the trend continued also in 2003, when deodorants declined by another 5%, consequence of low purchasing power and high price sensitivity. Perceived more and more as basic products, availability and product awareness remained high, fuelled by heavy advertising of long-lasting effect, no matter the format. For most less-educated consumers, deodorants were still considered as cheaper alternative to fragrances. After a period of new launches of more expensive imported brands, when quality rather than price was the determining factor in the purchase of deodorants, declining purchasing power and competition led to overall price declines. The presence of cheaper branded fakes on the market and street stalls was another reason for the drop in value sales. Although deodorants should be used daily, a new trend of seasonality was perceived – with higher consumption during hot summers but regular usage was increasing. According to recent studies, populations in urban areas became regular users of deodorants, with the share of users amounting to 95% for educated people and to 74% for less educated. Highincome consumers were also heavy users of deodorants, amounting to 96%, while lowincome consumers also reached 77% usage rate. In rural areas, which accounts for about 45% of the population, consumption was much reduced compared to urban areas due to the high number of old people, low incomes and lower education. Usage of a deodorant or antiperspirant becomes a habit for most of the urban population A new trend towards increased usage of antiperspirant products was observed in the latter years of the review period and the trend was accentuated in 2002 and 2003 due to strong advertising of the long-lasting effect of anti-perspirants and their increased availability in all retail channels. While at the beginning of the review period most consumers were not aware of the differences between an antiperspirant and a body- perfumed spray, between an ordinary and a long lasting effect product or between an alcohol based and an alcoholfree products, things changed due to adverting, increased levels of education and availability of all the types of deodorants in the retail channels. According to the Law of Cosmetics (n.650/2002), deodorants and anti-perspirants were considered as cosmetics and toiletries while antitranspirants were included in the parapharmaceutical products category and should be authorised by the Ministry of Health. As a result, both deodorants and antiperspirant were present on the market but balance goes for anti-perspirants in 2003, by an approximate share of 51/49 for anti-perspirants. The shares were different when considering women/men split: 60% of women used antiperspirants while 60% of men used deodorants. At the same time, anti-perspirants were increasingly used by young people while deodorants were used mainly by people aged over 55 and by less educated consumers. Negligible sales of deodorant wipes Deodorant wipes were in their infancy. The concept was unknown for most Romanians, there was no product awareness and availability was limited to hypermarkets/supermarkets and pharmacy chains in large urban areas. Direct sales also tried to push deodorant wipes on the market by creating awareness but results were very weak. Sales were expected to remain also negligible in the future unless new benefits will be added. Leadership of Unilever in a highly concentrated sector, dominated by multinationals The sector was concentrated in the hands of a few multinationals, accounting for the bulk of the volume and value sales in 2003. The top eight manufacturers, namely Unilever, Henkel, Beiersdorf, Colgate-Palmolive, Coty, Farmec and Avon and Oriflame accounted together for 86.6% of the overall sales. Although purchasing power remained low, there was strong competition for this relative large sector, which can prove to become highly dynamic in the future due to new launches, increased education levels and regular daily usage. Unilever was the leading manufacturer in 2003 with a sector share of 21.5% in value terms. It comfortably held the leading position throughout the review period by virtue of its popular and strong selling brands Rexona, Impulse Axe and recently Dove. Rexona, Dove and Axe were available in spray and solid formats and benefited from heavy advertising and the image of a 24 hour intensive deodorant. Impulse only came in spray format and retained the image of a perfumed body spray. Ranking second in 2003, Henkel was a prominent company in all areas of deodorants and its Fa brand was the sector leader in 2003. Sales of Fa, produced in both spray and solid formats, were helped by strong advertising and also by the presence of a single famous brand in all subsectors. Beiersdorf and its brand Nivea ranked third in the same year. Coty's share increased steadily due to its higher prices, at the top end of the mass market, and strong advertising on TV and in print media, especially women's magazines. It ranked fifth in 2003. Colgate-Palmolive dominated by far the most dynamic subsector, sticks. Its position within the whole sector, it ranked fourth, can be explained by its limited presence in the sprays subsector, which accounted for the largest share within the sector. In order to improve its position within deodorants, Colgate-Palmolive launched three deodorant sprays under the same brand, Lady Speed Stick. The company was trying in this way to transfer the brand awareness it had already gained with solids to the new sprays and thus accomplished two goals: enter the deodorant spray, which was larger than the solid, and also reach lowerincome consumers, considering that the price of sprays was lower than the price of solids. A consistent advertising budget was set for this launch campaign. Farmec was the only domestic manufacturer in the top ten in 2003, accounting for an 8.1% value share of deodorant sales. Its position in this highly competitive market dominated by multinationals was the result of an investment of US$3 million for the manufacture of ecological spray deodorants. The higher quality of these deodorants followed EU regulations on environmental protection and lower prices made them affordable also to lower income categories of the population, which allowed Farmec to maintain its share in the latter years of the review period. Direct sales also made significant progress over the review period but their share remained low due to higher prices of both sprays and roll-ons. The largest subsector, sprays, was considered traditionally as targeting lower-income segments of the population and the high prices of Oriflame and Avon brands led to their small share of under 5% of deodorant sales in 2003. Launch of new versions and brand extensions – the main move employed by manufacturers in order to maintain or gain share During 2002 and 2003 few new brands were launched on the market. The competitive market led manufacturers to focus on maintaining share by advertising existing brands with particular focus on brand extensions and new customer benefits such as 24 hours intensive protection. The presence of perfumed body sprays also increased as deodorants were more and more considered as a cheaper alternative for fragrances and targeted mainly lower-income consumers due to their lower prices. Following this trend, ColgatePalmolive decided to enter the deodorant sprays market in order to fill the gap between higher income consumers, targeted with more expensive sticks and lower-income consumers, more price sensitive and preferring sprays. As a result, it launched in 2003 the Lady Speed Stick spray, which benefited from a strong promotional campaign for the new spray deodorant under the same brand umbrella that proved very successful within sticks. Colgate-Palmolive also launched new versions of its Mennen Speed Stick, namely Avalanche and Power of Nature, both heavily advertised. Unilever launched its Rexona mini stick and Dove cream deodorant while Nivea launched its Nivea for Men Anti-Transpirant roll-on. The domestic manufacturer Farmec also launched in the summer of 2003 the You & Me line for women, men and unisex. Table 20 Retail Sales of Deodorants by Subsector: Value 1998-2003 Leu billion Deodorant sprays Deodorant pumps Deodorant roll-ons Deodorant sticks Deodorant creams Deodorant wipes Deodorants 1998 350.4 26.0 46.1 422.5 1999 441.2 33.2 51.9 526.3 2000 570.4 41.3 75.2 686.9 2001 658.6 56.2 114.3 7.5 836.6 2002 691.2 69.8 155.2 20.1 936.3 2003 733.8 83.1 191.7 25.4 1,034.0 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 21 Retail Sales of Deodorants by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Deodorant sprays Deodorant pumps Deodorant roll-ons Deodorant sticks Deodorant creams Deodorant wipes Deodorants 6.2 19.1 23.5 26.4 10.4 1998-03 CAGR 15.9 26.2 33.0 19.6 1998/03 TOTAL 109.4 220.2 315.5 144.8 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 22 Deodorants Company Shares 2001-2003 % retail value rsp Company Unilever Romania SA Henkel Romania SRL Beiersdorf Romania SRL Colgate-Palmolive Romania SRL Coty Cosmetics Romania SRL Farmec SA Avon Cosmetics Romania SRL Oriflame Cosmetics Romania SRL Procter & Gamble Marketing SRL Mirato Nuova SpA Gillette Romania SRL Xavier Laurent, Parfums Manetti & Roberts & C SpA Romsar Cosmetics SA Johnson & Johnson Romania SRL Lenhart GmbH Others Total 2001 21.1 17.3 8.5 7.3 8.2 7.9 0.6 3.6 3.0 3.7 1.5 3.1 0.9 1.8 0.1 0.1 11.2 100.0 2002 21.4 15.3 11.1 10.0 8.7 7.9 2.5 4.1 3.7 2.9 1.8 2.9 1.1 1.7 0.2 0.1 4.5 100.0 2003 21.5 14.2 12.7 12.1 9.4 8.0 4.7 4.0 3.5 2.3 1.9 1.8 1.3 1.1 0.1 0.1 1.4 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 23 Deodorants Brand Shares 2001-2003 % retail value rsp Brand Rexona Fa Nivea Deodorant Lady Speed Stick Oriflame Chanson Secret Key Mennen Company Unilever Romania SA Henkel Romania SRL Beiersdorf Romania SRL Colgate-Palmolive Romania SRL Oriflame Cosmetics Romania SRL Coty Cosmetics Romania SRL Procter & Gamble Marketing SRL Colgate-Palmolive Romania SRL 2001 2002 2003 12.0 13.2 14.1 14.9 13.1 12.0 6.8 8.4 9.4 4.5 5.9 8.1 3.6 4.1 4.0 3.1 3.5 3.8 3.0 3.7 3.5 2.0 2.6 3.0 adidas Obsesie Athos Dove Impulse Gillette Series Nivea for Men Xavier Laurent Axe Malizia Farmec 8x4 Neutro Roberts Bac Pro Sport Avon Pro Sport Intesa Palmolive Naturals Prêt-à-Porter Gerovital Plant BU Blue for Her Avon Aqua Far Away Uomo Avon on Duty 24 h Johnson's pH 5.5 Alpi Others Total Coty Cosmetics Romania SRL Farmec SA Farmec SA Unilever Romania SA Unilever Romania SA Gillette Romania SRL Beiersdorf Romania SRL Xavier Laurent, Parfums Unilever Romania SA Mirato Nuova SpA Farmec SA Beiersdorf Romania SRL Manetti & Roberts & C SpA Henkel Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Mirato Nuova SpA Colgate-Palmolive Romania SRL Coty Cosmetics Romania SRL Farmec SA Romsar Cosmetics SA Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Johnson & Johnson Romania SRL Lenhart GmbH 1.9 2.1 2.7 1.6 2.1 2.6 1.6 1.6 2.4 1.1 1.8 2.3 3.1 2.7 2.2 1.5 1.8 1.9 1.2 1.8 1.9 3.1 2.9 1.8 2.5 1.8 1.4 1.1 1.4 1.4 1.6 1.7 1.3 0.6 1.0 1.3 0.9 1.1 1.3 0.8 0.9 1.1 0.7 1.1 0.1 0.3 1.1 2.6 1.6 0.9 0.8 1.4 0.9 0.8 1.2 0.9 0.7 0.9 1.0 1.0 0.7 0.4 0.6 0.1 0.2 0.3 0.1 0.2 0.3 0.1 0.2 0.2 0.1 0.2 0.1 0.1 0.1 0.1 21.8 12.9 7.8 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 3 Deodorants New Product Developments 2002-2003 Brand name Company Mennen Speed Stick Power Colgateof Nature Palmolive Adidas Urban Spice Coty Dove Lady Speed Stick Mennen Speed Stick Avalanche Malizia Sport Rexona 24h Intensive (10 g) Fleurs de Nanette Hawaii Nivea Anti-Transpirant for Men You & Me Unilever ColgatePalmolive ColgatePalmolive Mirato Nuova SpA Unilever Product type Launch date New version of stick October 2003 antiperspirant Deodorant, longSeptember lasting protection 2003 Cream deodorant July 2003 Deodorant spray (no July 2003 alcohol) New version of stick March 2003 antiperspirant Body deodorant, long January 2003 lasting effect Deodorant stick (mini) 2003 Lulien D'Irvy Deodorant spray Parfums United Toiletries Deodorant spray & Cosmetic Beiersdorf AG Deodorant roll-on 2003 Farmec SA June 2002 Unisex deodorant 2003 2003 spray Source: Company research, store checks, trade interviews 6.2 Forecast Sector Performance Euromonitor forecasts the deodorants sector to be worth Leu 887.3 billion by 2008, to decline by about 14.2% on 2003, in constant value terms. Perceived more and more as a basic sector, with products used on a current basis, the low purchasing power of the population will lead to a continuous decrease in price, with volume sales expected to decline at a lower rate. Competition will determine the launch of better quality products, providing longer-time protection and requiring less daily usage, although consumption was expected to become regular and less seasonal as it was presently. This will lead to a volume decline, but at a lower rate than price, which will be affected by both the low purchasing power and the strong competition. In percentage terms, sprays will continue to concentrate the bulk of the value sales, accounting in 2008 for about 61%. It is likely that the main demand will remain concentrated on sprays due to the lower prices. The expected economic recovery during the forecast period is not expected to bring an improvement in purchasing power and thus sprays will continued to post the highest sales. However, improved purchasing power will determine the growth of sticks, creams and roll-ons, which appeal mainly to medium and higher income consumers. They will be more dynamic due also to their perception as better products in terms of intensive protection but also in terms of easier usage over the course of the day. Table 24 Forecast Retail Sales of Deodorants by Subsector: Value 2003-2008 Leu billion Deodorant sprays Deodorant pumps Deodorant roll-ons Deodorant sticks Deodorant creams Deodorant wipes Deodorants 2003 733.8 83.1 191.7 25.4 1,034.0 2004 675.8 84.9 201.7 27.0 989.4 2005 627.8 85.9 210.9 28.2 952.9 2006 593.3 86.9 219.8 28.9 928.9 2007 564.8 85.8 227.1 29.6 907.2 2008 541.1 84.4 231.8 30.0 887.3 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 25 Forecast Retail Sales of Deodorants by Subsector: % Value Growth 2003-2008 % constant value growth Deodorant sprays Deodorant pumps Deodorant roll-ons Deodorant sticks Deodorant creams Deodorant wipes Deodorants 2003-08 CAGR -5.9 0.3 3.9 3.4 -3.0 2003/08 TOTAL -26.3 1.6 20.9 18.1 -14.2 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 7. HAIR CARE 7.1 Sector Performance 2003 headlines The trend towards self-individualisation leads to the highest dynamics for colourants and styling agents The presence of locally manufactured products and strong competition leads to significant decline of value sales Perceived as basic products, shampoo dominates hair care although usage frequency reduced due to low purchasing power Procter & Gamble is the indisputable leader of hair care, with multinationals dominating sales Colourants, worth Leu 421 billion in 2003, registered the highest growth rate over the review period due mainly to a trend for self-individualisation perceived especially in the latter years of the review period. Ranking fifth within hair care in 1998, colourants succeeded to retain the second position in 2000, which was maintained until the end of the review period due to positive growth rates. The 5.3% constant value growth rate over the review period was contrary to the overall sector decline over the review period due to the increased usage of more expensive but better quality imported products. Colourants were very popular in Romania and consumers gave precedence to quality over price when making purchase decisions, so about 74% of the brands were imported in 2003 compared to only 55% in 1999. The colourants market became extremely competitive. Although low purchasing power was likely to remain a problem for the large multinationals, the forecasts show growing potential for the subsector. The trend for self –individualisation and the availability in all channels also led to increased usage of colourants also in rural areas. Cheaper, lower quality brands were preferred in rural areas due to lower prices. Locally manufactured products were perceived as lower quality but they remained popular due to lower prices. The decreasing number of hair salons, perceived as too expensive due to low purchasing power, also contributed to the subsector's better performance within the sector. Styling agents were perceived as sophisticated products, appealing mainly to teenagers and young adults. They were more and more considered as part of self-individualisation and life style and thus their awareness increased in large cities but remained reduced in rural areas. The launch of cheaper locally manufactured products led to significant volume growth which in turn determined the value sales to register the highest growth rate in 2003 on 2002. The presence of locally manufactured products and strong competition leads to significant decline of value sales With value sales of Leu 2,072.1 billion in 2003, hair care products led the cosmetics & toiletries market, accounting for a 16.8% share. The sector registered a decline of 50.7% over the review period in constant value terms and also lost share within the overall C & T market due to its main characteristic as satisfying basic needs and the dramatic decline of the purchasing power of the population. Volume sales also declined due to reduced usage, following increasing costs for housing and health but which were not backed by increase of disposable incomes. As a result, usage of cheaper brands, manufactured locally, increased especially in rural areas, where incomes were lower. As a consequence, hair care declined in 2003 by 6.7%, in constant value terms, due to continuous perception that for a basic product it was not worth paying more. Product availability and product awareness remained high over the review period due to heavy advertising, enhancing new perceived benefits but competition in this largest sector led also to the value sales decline, result of overall price decrease. Perceived as basic products, shampoo dominates hair care although usage frequency reduced due to low purchasing power With estimated sales of Leu 952.6 billion in 2003, shampoo was the largest hair care subsector and accounted for 46.0% of value sales. It lost share due to the decreased purchasing power of the population and diminishing frequency of hair wash. Even though the overall offer of shampoo on the market diversified a lot, providing benefits for all kinds of hair, demand declined due to the extreme preferences for very cheap products, low quality, and no benefits, which accounted for significant volume sales. The popularity of cheaper, domestically produced products resulted in negative constant value sales growth of 59.2% for shampoo, over the review period. Additionally, shampoo usage was much lower compared to other countries. It was traditionally considered that washing the hair too often could damage it. However, some other impediments, such as the lack of regular piped hot water, also caused low consumption. Intensive usage of cheaper and longer lasting bar and household soap, especially in rural areas, also contributed to negative growth. In most households, the traditional combinations of water and vinegar or lemon juice were still in force. Even though most consumers reported the presence of dandruff, hair loss, no volume, breaking ends, the current usage of shampoo without any special added benefits retained significant volume sales. However, in urban areas, attraction for famous brand products, providing added benefits, heavily advertised and expensive, increased but remained low in small urban and rural areas. In urban areas, brands that benefit from TV advertising had the strongest impact on consumers. Consumers in urban areas, with medium and higher incomes, used international brands and were attracted by different features. Whilst men appreciated shampoo that fought dandruff, had good perfume and prevented greasy hair, women were more attracted by products that gave volume, prevented breaking ends and protected coloured hair. 2-in-1 products and conditioners were a relatively new concept in Romania at the start of the review period and their benefits were not too relevant for consumers. After a period of growth due to the novelty effect, their shares declined from 2001 due to their perception as sophisticated products and not very useful for the basic purpose. However, the perceived benefits were sufficient for stimulation usage of 2-in-1 products but not to justify the supplementary effort to apply a conditioner. Procter & Gamble the undisputable leader of hair care, with multinationals dominating sales Multinationals dominated the Romanian hair care. The top five manufacturers, Procter & Gamble, L'Oréal, Avon, Henkel and Beiersdorf accounted together for 66.5% of value sales in 2003. They gained significant positions due to strong advertising, added benefits and strong availability in all retail channels. Procter & Gamble was the leading manufacturer in 2003 with a 27.2% sector value share and its Pantene Pro-V was the leading brand due to its presence in all the main subsectors. Procter & Gamble held the leading position throughout the review period and its value share increased in the latter years of the review period due to heavy advertising of its main brands, Pantene, Head & Shoulders and Wash and Go. Head & Shoulders accounted for a higher share than Pantene Pro-V in the largest subsector, shampoo, due to its perception as an excellent in fighting dandruff. With an overall share of 11.8% in 2003, L'Oréal ranked second within the hair care sector but it dominated by far colourants, the second largest subsector. Perceived as expensive but providing quality products, L'Oréal's share was not influenced by the drop in purchasing power. New launches such as Garnier Nutrisse, Décor, Ferie and the presence of consecrated brands helped L'Oréal gain share in the latter years of the review period. Henkel and Beiersdorf registered continuous value share growth due to heavy advertising and perceived new consumer benefits. An increased number of fragrances, natural formulas, additional hair care attributes and lower prices compared to other multinationals' products helped them to increase share from 2001. Meanwhile, Unilever and Colgate-Palmolive lost share due to lower prices of their Timotei, Organics and Palmolive brands but also declining advertising and availability. But while Unilever launched Sunsilk, which was heavily advertised, Colgate-Palmolive stuck to its Palmolive Naturals, cheaper and thus leading to share loss. The presence of the Romanian manufacturer Miralon and Farmec in the top 10 manufacturers was due mainly to the launch of new products with new formulas, at lower prices. While Miralon, Gerovital Cosmetics and Gerocossen were also local producers of colourants, Farmec maintained its share due to the launch of Aslavital shampoo, 2-in-1 and conditioner, perceived as providing benefits for the hair. Direct sales, represented by Avon and Oriflame, increased their share during the latter years of the review period due to extensive activity in small urban and also rural areas, where the presence of trained sales agents and sales on credit stimulated sales of products perceived as premium at mass prices. Multinationals are the champions of new launches, supported by big advertising and promotion budgets Main launches, which proved successful, were in the largest subsector, shampoo. It was the case of Procter & Gamble's Clairol Herbal Essence and Unilever's Sunsilk, which had also extensions in 2-in-1 and Conditioners. Both brands were heavily advertised on TV and created awareness, mainly in large urban areas due to their higher prices. Alix Avien's Diva, in colourants, and Leda in shampoo and 2-in-1, were other significant new launched brands, but the lack of advertising did not create recognition. Procter & Gamble launched a new version of its main H & S shampoo called Head & Shoulders Sensitive, with a new formula, trying to induce the perception that the new formula was milder but had the same excellent attributes in fighting dandruff. Additionally to new launched brands, determined by acquisitions on international markets, the main players also added new features and benefits to their well-established brands, associated with new packaging formats. It was the case of Procter & Gamble with Pantene new benefits, L'Oréal Elsève with its improved Color Vive version, protecting coloured hair, but also extensions of existing brands in other subsectors such as Palmolive Natural's launch in the Styling Agents subsector. Colourants proved more successful in terms of new launches due mainly to its size and positive growth rate. The launches of L'Oréal Ferie and Décor, Garnier Nutrisse, Alix Avien Diva were the most prominent during 2002 and 2003. Styling agents/hairsprays Procter & Gamble retained the leadership in styling agents in 2003, and its Pantene Pro-V was the leading brand in the same year, overtaking very closely Henkel with Drei Wetter Taft and Wella. They were followed by Beiersdorf, with Nivea Hair Care and L'Oréal with its Studio Expert brand. The top five ranking manufacturers accounted together in 2003 for 67% of total value sales, which indicates a high concentration of manufacturers. Similarly to shampoo, the bulk of sales was retained by multinationals, benefiting from excellent recognition due to heavy advertising on TV. Meanwhile, many small domestic manufacturers accounted for a small value share due to low prices despite better volume sales. Domestic players were significant only at regional level and awareness remained low due to lack of advertising and promotion but were preferred by lower-income consumers, especially teenagers. Most domestic products were in gel format as only domestic Farmec owned technology to manufacture sprays. Hair care: colourants L'Oréal was the leader in colourants over the review period. It had the largest brand portfolio within colourants and was followed by Henkel, Wella, Miralon, and Londa. Multinationals were less affected by the drop in purchasing power due to their perceived quality and heavy advertising campaigns. Compared to other subsectors, domestic manufacturers accounted in 2003 for 20.5% value share due mainly to the excellent performance of Miralon's Loncolor, perceived as providing quality at lower prices. Domestic players Gerovital Cosmetics and Gerocossen accounted for smaller shares and they were distributed mainly through specialists and outdoor markets. The domestic manufacturers of colourants were mostly affected by the decreasing purchasing power, most low income consumers switching to low quality, cheap no-name products imported more or less legally from neighbouring countries. Table 26 Retail Sales of Hair Care by Subsector: Value 1998-2003 Leu billion Shampoo 2-in-1 products Conditioners Styling agents Perms and relaxants Colourants Salon hair care Hair care 1998 1999 2000 2001 2002 2003 574.7 667.3 682.6 899.1 891.8 952.6 126.5 165.2 203.3 210.3 223.6 233.7 110.9 137.6 177.4 205.6 203.4 199.8 99.7 105.6 137.1 158.5 188.1 229.7 23.2 23.6 28.4 32.1 34.6 35.2 98.4 136.2 206.6 294.6 370.2 421.1 1,033.3 1,235.5 1,435.4 1,800.2 1,911.7 2,072.1 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 27 Retail Sales of Hair Care by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Shampoo 2-in-1 products Conditioners Styling agents Perms and relaxants Colourants Salon hair care Hair care 6.8 4.5 -1.8 22.1 1.7 13.7 8.4 1998-03 CAGR 10.6 13.1 12.5 18.2 8.7 33.8 14.9 1998/03 TOTAL 65.8 84.7 80.2 130.4 52.0 328.1 100.5 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 28 Hair Care Company Shares 2001-2003 % retail value rsp excl salon haircare Company Procter & Gamble Marketing SRL L'Oreal Romania SRL Avon Cosmetics Romania SRL Henkel Romania SRL Beiersdorf Romania SRL Wella Romania Eurocosmetica SRL Unilever Romania SA Miralon Industries SRL Farmec SA Colgate-Palmolive Romania SRL Oriflame Cosmetics Romania SRL Gerovital Cosmetics SA 2001 22.1 5.9 3.3 6.9 4.2 5.5 10.9 2.6 2.9 4.4 2.3 3.3 2002 24.1 8.6 6.5 7.1 5.1 6.0 6.8 3.4 2.8 2.8 2.1 2.7 2003 27.2 11.8 8.4 7.0 6.3 5.8 4.9 3.3 2.5 2.0 1.9 1.9 Londa Cosmetics SRL RTC Cosmetics Astera Romania SRL Alix Avien Cosmetics SRL Coral Comex Srl Gerocossen SRL Mirato Nuova SpA Romira Cosmetics SRL Revlon Inc Ariel '91 Laboratories Statestrong Ltd (Minuet Shelley) Mil Mil SpA Others Total 1.0 1.8 1.6 1.3 0.7 0.3 0.3 0.3 0.2 0.2 0.3 17.7 100.0 1.2 1.2 1.7 0.9 0.6 0.4 0.4 0.4 0.2 0.2 0.2 14.4 100.0 1.0 1.0 1.0 0.8 0.6 0.5 0.4 0.3 0.2 0.2 0.2 0.1 10.6 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Note: Excludes salon hair care Table 29 Hair Care Brand Shares 2001-2003 % retail value rsp excl salon haircare Brand Pantene Pro-V Avon Head & Shoulders Nivea Hair Care Elsève Wash & Go Loncolor Palette Palmolive Naturals Excellence Oriflame Organics Timotei Schauma Clairol Herbal Essences Drei Wetter Taft Gerovital Plant Sunsilk Récital Miraj Studio Line Belle Color Wellaperm Aroma Wella Wella Color Viva Color Nutrisse Alix Avien Londa Safir Design Rilken Wellaton Gerocossen Company 2001 2002 2003 Procter & Gamble Marketing SRL 13.4 13.7 14.6 Avon Cosmetics Romania SRL 3.3 6.5 8.4 Procter & Gamble Marketing SRL 5.0 6.8 7.5 Beiersdorf Romania SRL 4.2 5.1 6.3 L'Oreal Romania SRL 1.6 3.3 4.4 Procter & Gamble Marketing SRL 3.7 3.6 3.5 Miralon Industries SRL 2.6 3.4 3.3 Henkel Romania SRL 2.0 2.8 3.0 Colgate-Palmolive Romania SRL 4.4 2.8 2.0 L'Oreal Romania SRL 1.3 1.8 2.0 Oriflame Cosmetics Romania SRL 2.3 2.1 1.9 Unilever Romania SA 7.5 4.4 1.9 Unilever Romania SA 3.3 2.4 1.8 Henkel Romania SRL 2.5 2.0 1.7 Procter & Gamble Marketing SRL 1.5 Henkel Romania SRL 1.3 1.4 1.5 Farmec SA 0.9 1.3 1.5 Unilever Romania SA 1.2 L'Oreal Romania SRL 1.1 1.2 1.2 Gerovital Cosmetics SA 2.0 1.7 1.1 L'Oreal Romania SRL 0.6 0.7 1.1 L'Oreal Romania SRL 0.7 0.9 1.0 Wella Romania Eurocosmetica SRL 1.0 1.0 1.0 Astera Romania SRL 1.6 1.7 1.0 Wella Romania Eurocosmetica SRL 1.2 1.1 1.0 Wella Romania Eurocosmetica SRL 0.7 0.9 0.9 Wella Romania Eurocosmetica SRL 0.5 0.6 0.8 L'Oreal Romania SRL 0.4 0.8 Alix Avien Cosmetics SRL 0.8 Londa Cosmetics SRL 0.7 0.9 0.7 RTC Cosmetics 1.1 0.8 0.7 Wella Romania Eurocosmetica SRL 0.4 0.7 0.7 Henkel Romania SRL 1.1 0.8 0.7 Wella Romania Eurocosmetica SRL 0.5 0.7 0.7 Gerocossen SRL 0.7 0.6 0.5 Coral L'Oréal Décor Wella Balsam Féria Zefir Osmose Malizia Eolan Colorsilk Royal Class Frutti Vital Biovital Taft X-treme Intesa Eva Londial Geroroyal Look Model Vivality Others Total Coral Comex Srl L'Oreal Romania SRL Wella Romania Eurocosmetica SRL L'Oreal Romania SRL Gerovital Cosmetics SA L'Oreal Romania SRL Mirato Nuova SpA Farmec SA Revlon Inc Romira Cosmetics SRL Ariel '91 Laboratories Farmec SA Gerovital Cosmetics SA Henkel Romania SRL Mirato Nuova SpA Farmec SA Londa Cosmetics SRL Romira Cosmetics SRL Mil Mil SpA Wella Romania Eurocosmetica SRL 1.0 0.7 0.5 0.4 0.4 0.5 0.4 0.4 0.5 0.4 0.4 0.3 0.2 0.3 0.2 0.2 0.3 0.2 0.2 0.2 0.3 0.4 0.2 0.1 0.2 0.2 0.2 0.2 0.2 0.4 0.3 0.2 0.2 0.2 0.2 0.1 0.2 0.1 0.2 0.2 0.2 0.1 0.1 0.1 0.2 0.1 0.2 0.2 0.1 0.3 0.1 0.1 0.1 0.1 21.9 17.3 12.8 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Note: Excludes salon hair care Summary 4 Hair Care New Product Developments 2002-2003 Brand name Pantene Pro-V Winter Protection Sunsilk Aqua Company Procter & Gamble Unilever Schwarzkopf Gliss Henkel Product type Shampoo with added benefits Conditioner with pump Shampoo, after shampoo-colour protection Leda Herbal Care Alix Avien Shampoo, 2-in-1 Head & Shoulder Sensitive Procter & Shampoo, antiGamble dandruff, with a new formula Corona Corona 94 Prod Shampoo with Henna Srl Palmolive Naturals C-P Styling agents L'Oréal Décor, Ferie L'Oréal Colourants L'Oréal Elsève Color Vive L'Oreal Shampoo, colour protection Mosquito Viviane Styling agents (oil) Cosmetics Clairol Herbal Essence Procter & Shampoo, 2-in-1, Gamble conditioner Sunsilk Unilever Shampoo, 2 -in-1, conditioner Alix Avien Diva Alix Avien Colourants Styling Gel Spuma Styling agents (gel) Production Com Launch date November 2003 September 2003 August 2003 August 2003 August 2003 July 2003 June 2003 May 2003 May 2003 May 2003 April 2003 March 2003 February 2003 February 2003 Garnier Nutrisse Srl L'Oréal Colourants 2002 Source: Company research, store checks, trade interviews 7.2 Premium versus Mass Mass products retained the bulk of sales in Romania over the review period. L'Oréal, Wella and Garnier Nutrisse were perceived as premium but they were classified as mass. Revlon alone can be considered as a premium brand but its share declined to about 0.2% in 2003. Its sales were generally not affected by low purchasing power but the presence of L'Oréal, Garnier and Wella at lower prices led to its drop in sales during the latter years of the review period. Table 30 Hair Care Premium vs Mass % Analysis 1998/2003 % retail value rsp 1998 1.5 98.5 100.0 Premium Mass Total 2003 0.3 99.7 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 7.3 Salon Hair Care No significant research was conducted on this subsector, considered as negligible. Managers of Wella Romania believe that Wella brands accounted for the highest share of sales of hair care in salons, somewhere over 70%. The figure can be confirmed by the massive presence of Wella products in beauty salons, but most products can be also purchased in other retail channels. 7.4 Forecast Sector Performance Euromonitor forecasts the hair care sector to be worth Leu 2,034.0 billion by 2008, a decline of 1.8%, in constant value terms, on 2003. Considered as a basic sector at the beginning of the review period, it evolved towards sophistication and became and significant sector appropriate for self-individualisation. Colourants, styling agents, shampoo with improved benefits such as volume, colour protection and dandruff fighting were all expected to influence changes in lifestyle and individual looks. Styling agents were expected to be the most dynamic over the review period due to their increased acceptance by teenagers and also adults. Positive changes in disposable incomes of the population will affect mainly styling agents, colourants and shampoo, perceived as providing more sophistication but being also price sensitive. Consequently, the expected improvement of purchasing power over the forecast period is estimated to produce slight decline of both colourants and shampoo with added benefits and a good growth rate for styling agents. However, the low purchasing power of the population will lead to a continuous decrease in price, even though volume sales will grow. The new programs for piped water supply will determine an increase in demand over the forecast period but mainly for cheap ordinary shampoo. Colourants will continue to keep their popularity also in small urban and rural areas but low priced brands are estimated to be more popular due to lower incomes in these areas. Table 31 Forecast Retail Sales of Hair Care by Subsector: Value 2003-2008 Leu billion 2003 2004 2005 2006 2007 2008 Shampoo 2-in-1 products Conditioners Styling agents Perms and relaxants Colourants Salon hair care Hair care 952.6 932.6 921.4 912.2 917.7 933.3 233.7 224.6 219.2 215.7 217.8 220.5 199.8 176.2 161.4 150.3 141.0 132.9 229.7 242.6 257.8 275.6 296.3 321.2 35.2 30.1 25.5 21.3 17.4 13.7 421.1 410.2 402.8 398.3 404.7 412.4 2,072.1 2,016.2 1,988.2 1,973.4 1,994.9 2,034.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 32 Forecast Retail Sales of Hair Care by Subsector: % Value Growth 20032008 % constant value growth Shampoo 2-in-1 products Conditioners Styling agents Perms and relaxants Colourants Salon hair care Hair care 2003-08 CAGR -0.4 -1.2 -7.8 6.9 -17.2 -0.4 -0.4 2003/08 TOTAL -2.0 -5.7 -33.5 39.8 -61.0 -2.1 -1.8 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 8. COLOUR COSMETICS 8.1 Sector Performance 2003 headlines Lip products the most dynamic due to changes in lifestyle and search for quality Growth of colour cosmetics despite market decline, consequence of need for individualisation Domination of lip products and eye make-up, perceived as the most appropriate for enhancing personal image. Clear lead of Avon, with multinationals concentrating the bulk of sales Lip products the most dynamic due to changes in lifestyle and search for quality Lip products were the most dynamic over the review period and performed the highest constant value growth rate in 2003, 21% in constant value terms on 2002. Lip products retained also the supremacy in terms of sales in 2003 and over the review period, accounting in 2003 for 45.7% of total value sales. This strong growth rate can be explained by changes in lifestyle and growing interest for self-individualisation. Lip products were perceived as one of the most representative and helpful tools for emphasising one's own personality, which led to significant sales growth in the latter years of the review period due mainly to better quality, longer lasting effect and protection and increased number of current users. At the same time, most women were prepared to pay more for these attributes, leading to the value sales growth. Growth of colour cosmetics despite market decline, consequence of need for individualisation With value sales of Leu 1,681.4 billion in 2003, colour cosmetics ranked fourth within the total cosmetics and toiletries market, accounting in the same year for a 13.6% share. Its growth trend over the review period was a result of the need for individualisation, for which women were prepared to pay more. The sector growth rate was supported over the review period by lip products, which was also the largest subsector. Year 2003 witnessed a much higher growth rate for colour cosmetics, 12.8% in constant value terms. Again, lip products was the most dynamic subsector in the same year, perceived as very significant for women's self image. The first years of the review period showed a strong segmentation between heavy users of no-name products and a small segment of loyal users of high quality, expensive brands, that led to a decline of colour cosmetics in the same period. From 2001, a significant change in consumers' behaviour occurred, when the increased presence of direct sales stimulated usage of quality products also in small urban and rural areas. As a result, the number of users of cheap products declined and a switch to better quality, branded products was noticed, having as a result positive growth rates starting from 2001, with a burst of 12.8% in 2003. The presence of multinationals, new launches of quality brands, increased concern for health attributes and longer lasting effect were the main determinants for this change. In spite of declining purchasing power, a switch to quality rather than low price was the determining factor in the purchase of colour cosmetics, which led to a higher growth rate in constant value terms than in number of units sold. The presence of cheaper branded fakes on the market and street stalls, responsible for a drop in value sales at the beginning of the review period, diminished a lot due to new perception of the products, needing to provide health attributes, and the change of distribution patterns. After a period of seasonality in usage of different colour cosmetics products, a new trend towards current daily usage was observed, leading also to the value growth. Domination of lip products and eye make-up, perceived as the most appropriate tools for enhancing personal image With estimated sales of Leu 664.9 billion in 2003, lip products was the largest subsector, followed by eye make-up. While lip products witnessed a significant growth of 13.9%, in constant value terms, over the review period, and a higher than average 21.3% in 2003, eye make-up registered a decline of 7.8% over the review period but started to recover in 2002, performing an 8.2% growth rate in 2003. Both sectors accounted together in 2003 for about 69% of value sales of colour products and they kept the supremacy due mainly to the perception that lip products and eye make-up products were the main colour cosmetics that can emphasise and individualise one's personality. The trend towards the more expensive, famous brand names (particularly in the case of lip products and eye make-up) developed in tandem with demand for premium products from a small segment of high-income consumers. However, these products remained unaffordable for the majority of Romanians, but they based on a small and loyal segment, not affected by the purchasing power of the population. Value growth in 2003 was stimulated by the increased appeal of medium-priced products compared to low quality, cheap products. Improved product quality also stalled growth, as products tended to last longer, which reduced the frequency of replacement. Facial make-up also performed at a positive growth rate over the review period but it accounted, together with nail products, for the smallest subsectors. Sales of facial makeup, worth Leu 259 billion in 2003, were affected by seasonality and lower awareness in small cities and rural areas, where they were perceived as luxury items. For facial makeup, quality was very significant as they appealed mainly to higher-income consumers and thus they recorded over the review period a positive constant value growth closer to volume growth. The presence of skin care attributes with facial make-up contributed to the positioning of mass brands at the upper end price mass category. According to the type of products present on the Romanian market, foundation, powder and blushers were the most prominent, with a smaller subsector including concealing creams and sticks. Traditional powder, present on the market for decades, manufactured locally by Farmec SA and Gerovital Cosmetics, was progressively replaced by foundation. Estimates indicate similar shares for powder and foundation, with a higher growth rate for foundation, more appreciated by active women. Both subsectors were estimated to account for more than 90% of total facial make-up sales. Sales of blushers were reduced, affected by strong seasonality, while concealing products were in their infancy and were perceived more as skin care products rather than facial make-up. Lip products No significant research was conducted on this subsector but according to all sales agents and executives interviewed, lipstick was the main product and retained the bulk of sales. It was also a traditional product, manufactured also for decades by the domestics Farmec and Gerovital Cosmetics. The presence of direct selling companies Avon and Oriflame and of multinationals L'Oréal and Coty stimulated the usage of upper-end mass products which led to the significant growth of lip products over the review period. Lip liners, lip pencils and lip gloss were perceived as appropriate for highlighting the effect of lipstick. They were generally more expensive than ordinary lipstick due to the fact that they were generally sought by higher-income users. The presence of cheap products was reduced in comparison to lipsticks due to the same small size and low awareness within lower income consumers. While lipstick had good demand also in small urban and rural areas, sales of lip liners, lip pencils and lip gloss were practically negligible. Nail products Nail varnishes and varnish removers accounted to the bulk of sales in this subsector, which was worth Leu 261 billion in 2003. In terms of value, varnishes retained the bulk of sales because quality and brands became significant for most consumers in comparison to varnish removers, for which low price was the main purchase decision. No name and unknown brands diminished significantly over the review period within varnishes, increasingly perceived as appropriate for enhancing one's personality, while varnish removers were better know under generic names. Treatments were in their infancy and appealed mainly to high-income consumers. Awareness was very low and penetration in small urban and rural areas was negligible. Clear lead of Avon, with multinationals concentrating the bulk of sales Direct sales made significant progress after 1996, when the establishment of the large multinationals Oriflame and Avon helped this channel to gain value share. The two companies took 47% of value sales in 2003. The channel proved the most dynamic over the review period due mainly to the perception of Oriflame and Avon products as premium at mass prices. The lack of significant advertising in this sector created room for rapid development of direct sales, promoted directly on site and providing purchasing time saving. Avon established operations in Romania in 1996 and value sales increased rapidly to account for the leadership of colour cosmetics in 2002. Avon improved its share in 2003 due to advertising on TV and fixed sales points in large department stores and shopping centres. This was an interesting strategy for Avon, which based its growth also on traditional distribution channels such as department stores. Oriflame was the leading brand in 2001, following aggressive development with quality products. Its value share was also supported by higher prices, which were accepted by consumers due to the better quality and perception as premium products at mass prices. However, Oriflame lost ground from 2002 due to aggressive campaigns led by Avon, which included also advertising and stands in malls, department stores and shopping centres. Both companies showed increased interest in attracting consumers in small urban and rural areas, which led to their significant growth and share gain. The low purchasing power and undeveloped distribution channels did not encourage the launch of new products and brands in the mentioned areas but direct selling companies took advantage of the endemic shortage of good quality products and thus made good business by promoting their products, specialist advice and sales on credit. But despite this growing activity, which led to an impressive growth of direct sales, lifestyles remained largely traditional in small cities and rural areas, where sales of cheap, no-name products prevailed, especially nail, eye and lip products. L'Oréal and Coty challenged Oriflame, which lost share in the latter years of the review period due to more aggressive campaigns carried by Avon. L'Oréal gained a leading position in 2001, as third largest manufacturer. Its position improved after the launch of Maybelline products, accepted by the market very soon after the launch. Coty, which registered significant growth in the first years of the review period started to loose share in the coming years due to diminished advertising and reduced availability of its main brands Margaret Astor, Rimmel and Miss Sporty. Ruby Rose, Seventeen, Max Factor and Revlon were significant brands in this fragmented sector. Romanian manufacturer Farmec and Gerovital Cosmetics ranked in the top ten manufacturers due to quality products at lower prices. As traditional colour cosmetics producer, they invested in manufacturing facilities and improved product lines, targeting mainly lower income segments of the population. Table 33 Retail Sales of Colour Cosmetics by Subsector: Value 1998-2003 Leu billion Facial make-up Eye make-up Lip products Nail products Colour cosmetics 1998 61.9 132.3 143.6 65.2 403.0 1999 91.1 184.1 212.9 91.4 579.5 2000 130.7 254.5 280.4 128.8 794.4 2001 169.6 319.6 349.7 165.1 1,004.0 2002 213.3 394.6 471.7 203.2 1,282.8 2003 259.2 495.9 664.9 261.4 1,681.4 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 34 Retail Sales of Colour Cosmetics by Subsector: % Value Growth 19982003 % current value growth 2002/03 Facial make-up Eye make-up Lip products Nail products Colour cosmetics 21.5 25.7 41.0 28.6 31.1 1998-03 CAGR 33.2 30.2 35.9 32.0 33.1 1998/03 TOTAL 318.7 274.8 363.0 300.9 317.2 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 35 Colour Cosmetics Company Shares 2001-2003 % retail value rsp Company Avon Cosmetics Romania SRL Oriflame Cosmetics Romania SRL L'Oreal Romania SRL Coty Cosmetics Romania SRL Procter & Gamble Marketing SRL Ruby Rose Co Farmec SA 2001 17.6 21.7 14.1 14.8 2.9 5.3 5.1 2002 26.0 19.5 15.5 12.6 3.8 4.3 3.0 2003 30.2 17.0 16.9 10.3 4.4 3.7 2.4 Hellenica SA Gerovital Cosmetics SA Alix Avien Cosmetics SRL Constance Carroll Romania SRL Revlon Inc Beiersdorf Romania SRL Others Total 1.5 3.1 1.5 1.0 11.3 100.0 1.3 1.8 0.5 1.1 0.5 0.2 9.8 100.0 1.2 1.1 0.8 0.6 0.3 0.2 10.9 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 36 Colour Cosmetics Brand Shares 2001-2003 % retail value rsp Brand Oriflame Avon Color Avon L'Oréal Perfection Perfect Wear Maybelline Max Factor Margaret Astor Ruby Rose Rimmel Miss Sporty Farmec Avon Nail Experts Arabian Glow Seventeen Alix Avien Constance Carroll Magic Revlon Nivea Beauté Lancôme Cutex Egreta Lady Catifelin Abela Others Total Company Oriflame Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL L'Oreal Romania SRL Avon Cosmetics Romania SRL L'Oreal Romania SRL Procter & Gamble Marketing SRL Coty Cosmetics Romania SRL Ruby Rose Co Coty Cosmetics Romania SRL Coty Cosmetics Romania SRL Farmec SA Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Hellenica SA Alix Avien Cosmetics SRL Constance Carroll Romania SRL Gerovital Cosmetics SA Revlon Inc Beiersdorf Romania SRL L'Oreal Romania SRL Coty Cosmetics Romania SRL Gerovital Cosmetics SA Gerovital Cosmetics SA Gerovital Cosmetics SA Gerovital Cosmetics SA 2001 2002 2003 21.7 19.5 17.0 4.2 7.0 9.5 4.6 7.5 7.8 6.3 7.1 7.1 4.3 6.1 7.0 5.2 6.2 7.0 2.9 3.8 4.4 5.3 4.5 4.1 5.3 4.3 3.7 3.8 4.0 3.3 5.0 3.6 2.5 5.1 3.0 2.4 1.0 1.9 0.7 1.4 1.5 1.5 1.3 1.2 0.5 0.8 1.5 1.1 0.6 1.0 0.8 0.4 1.0 0.5 0.3 0.2 0.2 0.3 0.2 0.2 0.2 0.1 0.1 0.3 0.2 0.1 0.2 0.1 0.1 0.2 0.1 0.1 0.2 0.1 0.1 19.2 15.7 16.7 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 5 Colour Cosmetics New Product Developments 2002-2003 Brand name Veronica Feltro L'Oréal Invincible Company Product type Viviane Cosmetics Nail products L'Oréal Lip colour, long lasting Launch date March 2003 August 2003 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews 8.2 Premium versus Mass In regards to quality/price ratio, premium product purchasers represented a small but very loyal segment. Due to low purchasing power, premium products were perceived as 'super luxury'. The segment targeted was small and premium products registered low but positive growth over the review period. Quality, not price, was very significant for the growth of this segment, with consumers highly attracted by luxury brand names. Estée Lauder, Nina Ricci, Chanel and Yves St. Laurent were the main premium manufacturers present in colour cosmetics. The mass market was considerably larger and included Avon, Oriflame, L'Oréal, Coty and Procter & Gamble, which, even perceived as premium, were sold at lower prices, making them affordable to larger income categories of the population. Other locally manufactured brands and imports accounted for larger sales volume but the value share remained low due to lower selling prices. Table 37 Colour Cosmetics Premium vs Mass Analysis 1998/2003 % retail value rsp 1998 6.0 94.0 100.0 Premium Mass Total 2003 7.0 93.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 38 Premium Colour Cosmetics Brand Rankings 2003 Rankings Brand Lancôme Company L'Oreal Romania SRL 2003 1.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 8.3 Forecast Sector Performance Euromonitor forecasts the colour cosmetics sector to be worth Leu 2,206.9 billion by 2008, up by 31.3% on 2003. Positive changes in the disposable incomes of the population will affect the sector, perceived as more sophisticated but less price sensitive, with increased appeal for quality and customer benefits. The perception of the products in the sector as appropriate for the improvement of self-image is estimated to lead to this significant growth rate. The expected integration of Romania into the EU by 2007 is forecast to determine disposable income growth which will create a growing demand for better quality, more expensive colour cosmetics, providing added benefits such as protection and long-lasting effect. Lip products will continued to be the most dynamic over the forecast period and will also concentrate the main share of value sales due to its perception as the best product to emphasise personality. The increasing demand for fashion and sophisticated products will stimulate growth of quality, more expensive products. Premium products will continue to target upper-income consumers and will retain their share. Consequently, the forecast real growth will be determined more by growth in value terms rather than in volume terms. Table 39 Forecast Retail Sales of Colour Cosmetics by Subsector: Value 20032008 Leu billion Facial make-up Eye make-up Lip products Nail products Colour cosmetics 2003 2004 2005 2006 2007 2008 259.2 269.8 280.4 290.2 298.6 306.0 495.9 528.6 551.4 561.3 569.1 575.4 664.9 764.0 838.1 906.0 962.1 1,008.3 261.4 281.8 292.8 301.9 309.7 317.1 1,681.4 1,844.2 1,962.6 2,059.3 2,139.6 2,206.9 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 40 Forecast Retail Sales of Colour Cosmetics by Subsector: % Value Growth 2003-2008 % constant value growth Facial make-up Eye make-up Lip products Nail products Colour cosmetics 2003-08 CAGR 3.4 3.0 8.7 3.9 5.6 2003/08 TOTAL 18.1 16.0 51.6 21.3 31.3 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 9. MEN'S GROOMING PRODUCTS 9.1 Sector Performance 2003 headlines The emerging men's post shave and men's bath and shower products the most dynamic but remain niche Increased usage of cheaper products leads to overall value decline although volume sales register significant growth Men's deodorants lead men's grooming products but registers significant decline due to low purchasing power and strong competition Low purchasing power and competition lead to decline of the leading men's subsector, deodorants, and establishes men's preshave and men's razors and blades Multinationals keep the supremacy due to lower prices, new launches and strong distribution networks The emerging men's post shave and men's bath and shower the most dynamic but remain niche Both men's post shave and men's bath and shower were new concepts on the Romanian men's grooming products market. They did not have enough history over the review period in order to record a constant value growth rate but they posted significant growth rates in 2003 in comparison with the well established men's pre-shave, men's razors and blades and men's deodorants, which all declined over the review period and recorded only low one digit constant growth rates in 2003. As a whole, men's grooming products was worth Leu 571 billion in value sales in 2003. With a 20.1% constant value growth rate in 2003, men's post-shave was the most dynamic subsector. Relatively new on the market, the new concept emerged in 2000 but awareness remained low due mainly to higher prices compared to traditional fragrances. They were perceived as premium products mainly due to higher prices and low availability and awareness. However, men's post shave became increasingly popular among high income consumers in large urban areas. Launch of Nivea Balm and other brands of direct selling companies created room for rapid growth although the perception among most users was that alcohol-based fragrances were better in terms of protection after shaving and provided a broader choice in terms of fragrance. Advertising of Nivea Balm tried to persuade men that the alcohol-free post-shave products offered excellent moisturising attributes and provide also good scent. Men's bath and shower was the second most dynamic in 2003, with a constant value growth rate of 18%. It started from a very low base and continued to retain very low awareness although availability increased in all channels, prices being about similar to other shower products. Starting from a very low base, the subsector performed well due mainly to changes in consumption habits and lifestyles, showers being more largely accepted by men than relaxing baths. However, its size, Leu 2.9 billion, remained small due to the habit of using the same product by the whole family. This can be explained by the low purchasing power which limits the purchase of different products for the same purpose by males and females. This was also the case of shampoo, where men used almost exclusively the same shampoo as the rest of family. This perception of shampoo by men led to negligible sales of hair care products over the review period. Men's skin care was practically absent from the market. There was very low interest from men aside from specific skin care and hair care products. Traditional 'macho' values amongst most Romanian men can be a break in the growth of this category. Increased usage of cheaper products leads to overall value decline although volume sales perform at significant growth rate With current value sales of Leu 571.4 billion in 2003, men's grooming products accounted for a small 4.6% share within the cosmetics and toiletries market. Although volume sales performed excellent growth rates, constant value sales declined by 13.7% over the review period showing an overall price decline, consequence of strong competition and the preference for cheaper brands. Most Romanians considered men's grooming products as necessities so they did not consider that paying more for ordinary products was worthwhile. This perception was stronger in small cities and rural areas but was also valid for medium and lower-income consumers in large cities. Low purchasing power was also a factor that negatively affected the development of the sector. In men's pre-shave, it stimulated the increased usage of cream compared to foams and gels, perceived as cheaper but providing at least the same moisturising effect as foams and gels. Additionally, promotional expenditure was generally in accordance to sales which in this case were reduced also due to the small size of the market but also due to low interest for men's products when they had common usage with women, such as deodorants, which held the largest share over the review period. Low purchasing power and competition leads to decline of leading men's deodorants and establishes men's pre-shave and men's razors and blades With estimated sales of Leu 277.9 billion in 2003, men's deodorants was the largest subsector and accounted for 48.6% of men's grooming sales. Meanwhile, it registered the highest constant value decline rate, 25%, over the review period although volume sales increased over the same period. The explanation stands in the fact that, perceived by men as a basic product, availability and product awareness increased over the review period and competition too, which led to an overall price decline. At the same time, advertising expenditure on men's deodorants remained low, which could not create significant brand recognition to lower income consumers. Men versions of established brands were significant new launches on the deodorant sector over the review period. The new trend towards increased usage of anti-perspirants for men determined a change in perception and the reduction of seasonality, which in turn led to volume growth. The decline of razors & blades was attributable mainly to the increased usage of disposable razors and the reduction of more sophisticated new razors. The high prices for reserves made razors loose share, being replaced soon by disposable razors, cheaper and more available in all retail channels. Pre-shave products declined over the review period by about 7%, in constant value terms, due mainly to increased usage of cheaper creams. A switch from traditional creams to more expensive gels and foams was observed only in large urban areas, where in spite of the economic depression, usage increased amongst young people and urban adults. Multinationals keep the supremacy due to lower prices, new launches and strong distribution networks The sector was concentrated in the hands of a few multinationals, accounting for the bulk of the volume and value sales in 2003. The top six manufacturers, namely Gillette, Bic, Unilever, Colgate-Palmolive, Beiersdorf and Henkel accounted together for more than 78% of value sales. Deodorants and post-shave enjoyed the highest media advertising but at a decreasing rate. The large multinationals Gillette, Unilever, Colgate-Palmolive, Beiersdorf dominated men's grooming advertising. Gillette Romania held the leading position in 2003 by a very comfortable margin. It accounted for the leading position with its Gillette brand in men's pre-shave, men's razors and blades and men's post-shave and had also good shares in the largest men's subsector, deodorants. Gillette Romania succeeded to maintain its position due to higher prices and the perception of excellent quality products at mass prices. It also benefited from its brand recognition for decades. It was mainly sold in department stores but also outdoor markets, which represented the most significant retail channels in 2003. Although department stores lost some ground over the review period, they remained the most significant distribution channel in 2003 due to the fact that the presence of the most aggressive direct selling companies was not so prominent in this sector. Bic by Bic SA held the second leading position due to its significant share in men's razors and blades, a result of lower prices and wide availability. It was also responsible for Astor, another leading brand. Henkel, with Fa Men, Unilever with Rexona and Denim, Beiersdorf with Nivea and Farmec with Athos and Bob were also main players on the sector due mainly to their active presence in the men's deodorant subsector. During 2002 and 2003 few new brands were launched on the market. The strong manufacturers on the market preferred to add new features and benefits to their wellestablished brands and to increase their presence in other sectors of the market. The main launches were represented by the 24 hours intensive control of deodorants. Launched by the main players in the sector at affordable prices, they accounted for the most successful new versions: Mennen Speed Stick Avalanche, Rexona for Men Anti-transpirant. Mennen speed Stick avalanche 2-in-1 was also a significant new launch in men's pre-shave. Razors also accounted for significant launches of Astor and Bic twin blades. Razors and blades There was no research concerning the split between razors and blades. While disposable razors were preferred especially by young people, the majority of the older generation tended to stick to traditional blades. Usage of electric razors was limited to very high-income categories of the population due to their price but also to the lack of tradition in their usage. Demand for electric razors is expected to remain low in the future and will not influence sales of traditional razors and blades. There was no official data concerning imports and manufacturing of electric razors. Table 41 Retail Sales of Men's Grooming Products by Subsector: Value 1998-2003 Leu billion 1998 1999 2000 2001 2002 2003 Men's Men's Men's Men's Men's Men's Men's Men's pre-shave razors and blades post-shave bath and shower deodorants hair care skin care grooming products 27.2 44.3 91.3 162.8 32.5 59.8 135.8 228.1 46.9 84.4 1.0 0.6 168.3 301.3 66.7 116.7 3.5 1.3 198.2 386.4 85.3 148.1 9.6 2.1 233.4 478.5 102.9 174.3 13.4 2.9 277.9 571.4 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 42 Retail Sales of Men's Grooming Products by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Men's Men's Men's Men's Men's Men's Men's Men's pre-shave razors and blades post-shave bath and shower deodorants hair care skin care grooming products 20.6 17.7 39.6 38.1 19.1 19.4 1998-03 CAGR 30.5 31.5 24.9 28.5 1998/03 TOTAL 278.2 293.2 204.5 251.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 43 Men's Grooming Products Company Shares 2001-2003 % retail value rsp Company Gillette Romania SRL Bic (Romania) Marketing & Distribution SRL Unilever Romania SA Colgate-Palmolive Romania SRL Beiersdorf Romania SRL Henkel Romania SRL Coty Cosmetics Romania SRL Farmec SA Mirato Nuova SpA Manetti & Roberts & C SpA Avon Cosmetics Romania SRL Oriflame Cosmetics Romania SRL Pfizer Inc Gerovital Cosmetics SA Romira Cosmetics SRL Others Total 2001 20.4 13.3 13.8 11.2 6.4 9.1 3.6 2.1 2.3 1.6 0.2 0.7 2.4 0.3 0.5 12.1 100.0 2002 23.7 14.1 13.2 10.9 8.0 7.6 3.0 2.7 2.6 1.6 0.6 0.9 0.9 0.3 0.4 9.4 100.0 2003 25.2 14.2 13.3 10.1 8.9 6.0 3.0 2.9 1.9 1.5 1.0 0.8 0.5 0.2 0.2 10.2 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 44 Men's Grooming Products Brand Shares 2001-2003 % retail value rsp Brand Company 2001 2002 2003 Gillette Bic Gillette Series Nivea for Men Rexona Fa Men Mennen Palmolive for Men Axe Denim Astor Athos Crossmen D'Amaris Malizia Neutro Roberts Cobalt Brut Oriflame Schick 8x4 Uomo Intesa pour Homme Friktion Hattric Maxim Blue for Him Wilkinson Sword Scipio Avon Pro Sport Estes Others Total Gillette Romania SRL Bic (Romania) Marketing & Distribution SRL Gillette Romania SRL Beiersdorf Romania SRL Unilever Romania SA Henkel Romania SRL Colgate-Palmolive Romania SRL Colgate-Palmolive Romania SRL Unilever Romania SA Unilever Romania SA Bic (Romania) Marketing & Distribution SRL Farmec SA Coty Cosmetics Romania SRL Colgate-Palmolive Romania SRL Mirato Nuova SpA Manetti & Roberts & C SpA Coty Cosmetics Romania SRL Unilever Romania SA Oriflame Cosmetics Romania SRL Pfizer Inc Beiersdorf Romania SRL Avon Cosmetics Romania SRL Mirato Nuova SpA Avon Cosmetics Romania SRL Henkel Romania SRL Romira Cosmetics SRL Avon Cosmetics Romania SRL Pfizer Inc Gerovital Cosmetics SA Avon Cosmetics Romania SRL Gerovital Cosmetics SA 13.9 10.3 14.9 12.0 14.4 12.0 6.5 6.0 5.0 8.9 4.5 4.3 5.7 2.4 3.0 8.9 7.5 5.8 7.4 5.3 3.7 3.7 2.9 2.1 10.8 8.6 6.7 5.7 5.5 3.0 3.0 2.6 2.3 1.3 1.7 2.1 1.7 1.5 1.6 2.4 2.0 1.5 1.9 2.2 1.5 1.6 1.6 1.5 1.9 1.6 1.4 0.7 0.9 1.0 0.7 0.9 0.8 1.5 0.6 0.4 0.4 0.4 0.4 0.1 0.3 0.4 0.4 0.4 0.4 0.1 0.1 0.2 0.2 0.2 0.2 0.5 0.4 0.2 0.1 0.2 0.2 0.9 0.2 0.2 0.2 0.2 0.1 0.0 0.0 0.1 0.2 0.1 0.1 12.9 10.4 11.1 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 6 Men's Grooming Products New Product Developments 2002-2003 Brand name Company Product type Nivea for Men Mennen Avalanche 2-in-1 Gillette Series Beiersdorf ColgatePalmolive Romania Gillette Denim Astor Twin Unilever Bic Bic Twin Bic Glacier Face Wash Oriflame Roll on, anti-transpirant Men's grooming, shave foam &cream, with vitamin E Men's pre shave, no alcohol Shaving Foam New disposable razor, with twin blades Disposable razor, with two blades Skin care product for men Launch date July 2003 July 2003 January 2003 May 2002 May 2002 February 2002 2002 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 9.2 Forecast Sector Performance Euromonitor expects men's grooming products to be worth Leu 643.7 billion in 2008, which represents an expected growth of 12.7% in constant value terms on 2003. Perceived more and more as basic products, used on a daily basis, the low purchasing power of the population will lead to a continuous decrease in prices, while volume sales will grow. Price is expected to be the main factor in the buying decision. Positive changes in disposable income will have a lesser impact, as men's grooming products will be perceived as satisfying basic needs. Changes in lifestyle, the increased usage of more sophisticated pre-shave products, the presence of new products such as anti-perspirants and anti-transpirants and new added-benefit bath and shower products which help sales to grow. New product launches will stimulate demand as long as the quality/price ratio appeals to the majority of potential customers. The leading manufacturers Gillette, Bic, Unilever and Colgate-Palmolive are expected to improve their shares due to significant presence in the largest subsectors, deodorants, razors and blades and men's pre shave. Smaller subsectors, post-shave and bath and shower will continue to be the most dynamic over the forecast period due to their perception as better products in terms of more intensive protection, moisturising and new scent effect. Men's post shave is expected to be the most dynamic due to the increased acceptance of the concept amongst Romanian consumers although competition from fragrances will remain very strong. In percentage terms, men's deodorants will account for more than 50% of total value sales. It is likely that the main demand will remain concentrated on deodorants, as they will provide also long-lasting protection. Gel as a new concept for men's grooming – preshave, post shave and deodorants- is expected to improve its share over the forecast period. Table 45 Forecast Retail Sales of Men's Grooming Products by Subsector: Value 2003-2008 Leu billion Men's Men's Men's Men's Men's Men's Men's Men's pre-shave razors and blades post-shave bath and shower deodorants hair care skin care grooming products 2003 102.9 174.3 13.4 2.9 277.9 571.4 2004 106.5 176.2 15.7 3.3 286.8 588.5 2005 109.1 175.0 17.8 3.7 298.0 603.6 2006 111.1 172.7 19.7 4.1 309.9 617.5 2007 112.6 168.6 21.1 4.4 323.8 630.4 2008 113.8 163.7 22.3 4.6 339.4 643.7 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 46 Forecast Retail Sales of Men's Grooming Products by Subsector: % Value Growth 2003-2008 % constant value growth Men's Men's Men's Men's Men's pre-shave razors and blades post-shave bath and shower deodorants 2003-08 CAGR 2.0 -1.2 10.7 9.5 4.1 2003/08 TOTAL 10.6 -6.1 66.3 57.5 22.1 Men's hair care Men's skin care Men's grooming products 2.4 12.7 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 10. ORAL HYGIENE 10.1 Sector Performance 2003 headlines Tooth paste continues to retain the highest share but registers value decline due to consumption reduction As a consequence of low purchasing power, sales of oral hygiene products decline, driven by the perception of satisfying a basic need Romanian consumers remain reluctant to accept emerging concepts, perceived as luxury Undisputable leadership of multinationals Colgate-Palmolive and Procter & Gamble Tooth paste continues to retain the highest share but registers value decline due to price reduction With estimated sales of Leu 11,479.1 billion in 2003, toothpaste dominated by far oral hygiene, accounting in the same year for a 91.9% value share. The presence of the large multinational Colgate-Palmolive, which manufactured locally some versions of its Colgate brand, was the main determinant for the launch onto the market of quality products at lower prices. Due to its daily usage, tooth paste registered the lowest decline rate over the review period within the whole sector. The constant value decline of toothpaste, by 23%, over the review period reflected more a decline in price than a decline in volume sales. However, volume sales also decreased due to the low purchasing power of the population and diminished consumption. Cheap products appealed mainly to low-income consumers and to those attracted more by low prices than by benefits. For many consumers, taste remained the main sought after attribute. Added benefits appealed mainly to higher income, better-educated consumers, in large urban areas. Advertising remained a tool for new launches in order to create awareness for more sophisticated versions. Most advertising focused on new added benefits, growing herbal and vitamins content, and 3 in 1 versions and new packaging, but substitution of cheaper brands was limited by the low interest in purchasing oral hygiene products. Types of toothpaste Ordinary cheap brands of toothpaste, fighting cavities, were the most successful. Despite their higher share, new versions with herbal content gained significant recognition and share. Colgate-Palmolive dominated toothpaste in 2003, with a 46% share of the oral hygiene market. Its brands Colgate was the leading toothpaste and Super Cristal benefited from traditional usage before the 90's, when it was manufactured by Norvea Brasov. Manufactured now by Colgate-Palmolive at Norvea, it was targeted to lower income segments of the population, benefiting from its brand name, availability and high penetration rate in rural areas. It benefited also from a new launch, Super Cristal Herbal, marketing its natural content. Procter & Gamble's Blend-a-Med was also the champion of new launches. Blend-a-Med Complete +White was a response to the new launch of Colgate-Palmolive's Colgate Total + Whitening and they also launched Mineral Action, Dual Action White and Complete Herbal, which led to share gain. SmithKline's Aquafresh changed its positioning as a premium expensive brand in 2003, when it launched Aquafresh Family, larger 75 ml toothpaste packaging, targeting the whole family with lower prices. It also launched Aquafresh Total Care, heavily advertised on TV and expected to compete against Colgate-Palmolive' Colgate Total and Procter & Gamble's Blend-a-Med. As a consequence of low purchasing power, sales of oral hygiene products decline, driven by their perception as satisfying a basic need With value sales of Leu 1,609.3 billion in 2003, oral hygiene products was perceived as a basic sector, where it was not worthwhile to paying more for daily usage products. The sector registered a decline of 28.1% over the review period, in constant value terms, and also lost share due to the dramatic drop in the purchasing power of the population. The oral hygiene sector was dominated by sales of toothpaste and toothbrushes over the review period, with several sectors within oral hygiene either negligible or not present at all. Accounting for the bulk of sales, toothpaste dictated the sector evolution over the review period. Even though most consumers did not ignore the need for oral hygiene, disposable incomes declined by a high rate, which led to diminished usage. As a consequence, most households used the same toothpaste brand for the whole family, sales of products for kids being very reduced and loyalty for a brand was reduced, price being the main determinant for the purchase decision. The same low purchasing power was a determinant for the low usage of large packages, when the lower expenditure for one purchase was often preferred to time saving. Toothbrushes accounted for the second largest subsector. The significant drop in sales for this second largest subsector was determined by the economic depression and the decrease in purchasing power. The market was expected to decline further, chiefly in volume terms rather than value terms. Despite dentists' advice not to exceed three months' use for a toothbrush, in many cases consumers ignored this advice and regular replacement of a toothbrush was considered a luxury. The high price of quality toothbrushes made them unaffordable for regular replacement, so low quality but cheap products were preferred. Sales of power brushes remained negligible over the review period. Colgate-Palmolive launched Colgate Motion and Colgate Actibrush but the attempt proved unsuccessful due to its perception as an expensive luxury product, limited availability to large urban areas and lack of awareness. Romanian consumers remain reluctant to accept emerging concepts, percived as luxury Mouthwashes/dental rinses registered the highest decline rate over the review period. Brand awareness of this subsector was very low and it accounted for less than 1.0% of total sector value sales. Brand awareness for mouthwashes, however, increased over the review period but they registered significant decline rates in the latter years of the review period due to their perception as luxury products and high selling prices. The concept of mouth fresheners was new to Romanian consumers over the review period. Consequently, product awareness was virtually absent by the end of the review period and, with no advertising support, products remained unfamiliar to the majority of the population, which was still used to receiving this type of product from their dentists. Dental floss was also a new concept for the Romanian. Most Romanians still used toothpicks in place of dental floss, which had negligible awareness. Its high price would not be an impediment to emergence but its presence on the shelves passed unnoticed because the purpose was practically unknown to most consumers. For the same reason, retail sales of denture care remained non-existent in Romania over the review period. Mouthwash/dental rinses Sales of mouthwash/dental rinses were very low due to the lack of awareness and availability but also due to low level of education. Aquafresh 3-in-1 was the main brand present on the market. It stayed on the market after the withdrawn of other brands present in the first years of the review period due to low perceived profits. Oral-B maintained its share due to its presence in the more sophisticated channels such as hypermarkets/ supermarkets. The launch of Colgate-Palmolive's Colgate was expected to compete against the leaders but the low size of the market and lack of awareness cannot provide good estimation of the future development of the category, highly influenced by education. Undisputable leadership of multinationals Colgate-Palmolive and Procter & Gamble Colgate-Palmolive dominated by far the oral hygiene sector in 2003 and its brand Colgate was the leading brand in the same year. Colgate-Palmolive also led by far toothbrushes due to lower prices and strong availability in all retail channels. Its offer consisted of a high number of versions, ranging from low to high prices. Manufacturing locally at Norvea Brasov, Colgate-Palmolive had the competitive advantage of quality at lower prices for its most common brands. It also launched in 2003 Colgate mouthwash, which gained share soon after the launch due to the small size of the category and its increased availability. Procter & Gamble's Blend-a-Med increased its share due to the increased number of versions, increased availability and strong advertising. Very strong in the largest subsector toothpaste, it had a reduced presence in the second largest subsector, toothbrushes. SmithKline's Aquafresh accounted for significant share over the review period, advertised as a complex of benefits for the whole mouth care not just toothpaste. It had also a noticeable share in toothbrushes and led the small subsector mouthwash with its Aquafresh 3-in-1 brand. Astera also gained share in the last year due to the aggressive penetration in the low margin distribution channels with its 100 ml packaging and lowerpriced toothbrushes. Table 47 Retail Sales of Oral Hygiene by Subsector: Value 1998-2003 Leu billion Toothpaste Manual toothbrushes Mouthwashes/dental rinses Denture care Mouth fresheners Dental floss Oral hygiene 1998 475.5 66.4 8.5 1999 667.5 72.8 8.5 2000 956.1 96.6 7.3 2001 1,255.9 108.1 7.0 2002 1,418.1 114.7 8.2 2003 1,479.1 120.7 9.5 550.4 748.7 1,060.1 1,371.0 1,541.0 1,609.3 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 48 Retail Sales of Oral Hygiene by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Toothpaste Manual toothbrushes Mouthwashes/dental rinses Denture care Mouth fresheners Dental floss Oral hygiene 4.3 5.2 15.9 4.4 1998-03 CAGR 25.5 12.7 2.2 23.9 1998/03 TOTAL 211.1 81.7 11.6 192.4 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 49 Oral Hygiene Company Shares 2001-2003 % retail value rsp Company Colgate-Palmolive Romania SRL Procter & Gamble Marketing SRL GlaxoSmithKline SRL Astera Romania SRL Henkel Romania SRL Unilever Romania SA Block Drug Co Inc Gillette Romania SRL Ferfelis Line SA Gerovital Cosmetics SA Others Total 2001 45.8 23.6 8.5 3.1 1.2 5.6 0.6 0.3 0.5 0.5 10.2 100.0 2002 47.4 27.0 6.2 3.7 2.2 2.9 1.0 0.6 0.7 0.8 7.4 100.0 2003 46.6 29.8 7.2 4.8 1.6 1.3 0.6 0.6 0.5 0.4 6.7 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 50 Oral Hygiene Brand Shares 2001-2003 % retail value rsp Brand Colgate Blend-a-Med Super Cristal Aquafresh Astera Vademecum Maxam Sensodyne Oral-B Dental Academy Gerovital Others Total Company Colgate-Palmolive Romania SRL Procter & Gamble Marketing SRL Colgate-Palmolive Romania SRL GlaxoSmithKline SRL Astera Romania SRL Henkel Romania SRL Unilever Romania SA Block Drug Co Inc Gillette Romania SRL Ferfelis Line SA Gerovital Cosmetics SA 2001 2002 2003 36.3 38.1 37.6 23.6 27.0 29.8 9.4 9.3 9.0 8.5 6.2 7.2 3.1 3.7 4.8 1.2 2.2 1.6 1.8 1.2 0.8 0.6 1.0 0.6 0.3 0.6 0.6 0.5 0.7 0.5 0.5 0.8 0.4 13.9 9.2 7.2 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 7 Oral Hygiene New Product Developments 2002-2003 Brand name Company Product type Aquafresh Family Super Cristal Herbal Colgate Total + Whitening Blend-a-med Complete+White Blend-a-med Complete+ Herbal Blend-a-med Mineral Action Blend-a-med Dual Action GlaxoSmithKline Colgate-Palmolive Colgate-Palmolive Procter & Gamble Srl Procter & Gamble Srl Procter & Gamble Srl Procter & Gamble Tooth Tooth Tooth Tooth paste paste paste paste Launch date 2003 2003 2003 2003 Tooth paste 2003 Tooth paste, with mineral additives Tooth paste, with August 2003 June 2003 White Colgate Extra Clean Aquafresh Total Care Astera Anti Periodontitis Astera Soft Flex Active Srl whitening effect and protection Colgate-Palmolive New tooth brush, August effectively sweeps away 2003 plaque GlaxoSmithKline Tooth paste August 2003 Astera AD Tooth paste, antiOctober periodontitis 2002 Astera AD Toothbrush August 2002 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews 10.2 Forecast Sector Performance Euromonitor forecasts the oral hygiene sector to be worth Leu 1.349.2 billion by 2008, lower by 16.2% on 2003, in constant value terms. Positive changes in the disposable incomes of the population after continuous growth of GDP are expected to be spent for durable goods and housing, with basic products still negatively affected by the perception of the products as satisfying basic needs. In percentage terms, toothpaste will continued to concentrate more than 90% of value sales. It will also perform the highest decline rate, 16.5%, in constant value term as the main demand will focus on cheaper products, no matter their added benefits or natural content. Mouthwashes are expected to account for a small constant value growth rate of 9% over the forecast period due to increased awareness and acceptance within high-income consumers in large urban areas. Availability will remain negligible in small urban areas and rural areas. Table 51 Forecast Retail Sales of Oral Hygiene by Subsector: Value 2003-2008 Leu billion Toothpaste Manual toothbrushes Mouthwashes/dental rinses Denture care Mouth fresheners Dental floss Oral hygiene 2003 2004 2005 2006 2007 2008 1,479.1 1,363.7 1,283.3 1,234.5 1,219.7 1,235.5 120.7 111.6 106.7 103.4 102.2 103.3 9.5 9.6 9.8 9.9 10.1 10.4 1,609.3 1,485.0 1,399.8 1,347.9 1,332.0 1,349.2 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 52 Forecast Retail Sales of Oral Hygiene by Subsector: % Value Growth 2003-2008 % constant value growth Toothpaste Manual toothbrushes Mouthwashes/dental rinses Denture care Mouth fresheners 2003-08 CAGR -3.5 -3.1 1.7 - 2003/08 TOTAL -16.5 -14.4 9.0 - Dental floss Oral hygiene -3.5 -16.2 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 10.3 Power Brush Performance Sales of power brushes remained negligible over the review period. Colgate-Palmolive launched Colgate Motion and Colgate Actibrush but the attempt proved unsuccessful due to its perception as an expensive luxury product, limited availability to large urban areas and lack of awareness. Table 53 Retail Sales of Toothbrushes by Type: Value 1998-2003 Leu billion - Manual toothbrushes - Power toothbrushes -- Battery toothbrushes --- Battery toothbrush units --- Battery toothbrush replacement heads -- Electric toothbrushes --- Electric toothbrush units --- Electric toothbrush replacement heads Manual and power toothbrushes 1998 66.4 - 1999 72.8 - 2000 96.6 - 2001 108.1 - 2002 114.7 - 2003 120.7 - - - - - - - - - - - - - - - - - - - 66.4 72.8 96.6 108.1 114.7 120.7 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 54 Retail Sales of Toothbrushes by Type: % Value Growth 1998-2003 % current value growth 2002/03 - Manual toothbrushes - Power toothbrushes -- Battery toothbrushes --- Battery toothbrush units --- Battery toothbrush replacement heads -- Electric toothbrushes --- Electric toothbrush units --- Electric toothbrush replacement heads Manual and power toothbrushes 5.2 5.2 1998-03 CAGR 12.7 12.7 1998/03 TOTAL 81.7 81.7 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 55 Manual and Power Brush Company Shares 2001-2003 % retail value rsp Company Colgate-Palmolive Romania SRL GlaxoSmithKline SRL 2001 52.0 15.0 2002 58.2 13.8 2003 60.7 14.4 Gillette Romania SRL Astera Romania SRL Others Total 3.0 30.0 100.0 5.7 4.1 18.2 100.0 6.3 4.5 14.1 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 56 Manual and Power Brush Brand Shares 2001-2003 % retail value rsp Brand Colgate Aquafresh Oral-B Astera Others Total Company Colgate-Palmolive Romania SRL GlaxoSmithKline SRL Gillette Romania SRL Astera Romania SRL 2001 2002 2003 52.0 58.2 60.7 15.0 13.8 14.4 3.0 5.7 6.3 4.1 4.5 30.0 18.2 14.1 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 10.4 Power Brush Forecasts Power brushes are estimated to remain negligible over the forecast period. Awareness will remain low and sales negligible due to high prices compared to low purchasing power. Trials will increase in the coming years in high income households, perceived more as a new toy, but it is very difficult to estimate if they will be accepted or not. Mass sales are excluded over the forecast period, when even manual toothbrushes are expected to decline by 14.4% in constant value terms. Table 57 Forecast Retail Sales of Toothbrushes by Type: Value 2003-2008 Leu billion - Manual toothbrushes - Power toothbrushes -- Battery toothbrushes --- Battery toothbrush units --- Battery toothbrush replacement heads -- Electric toothbrushes --- Electric toothbrush units --- Electric toothbrush replacement heads Manual and power toothbrushes 2003 120.7 - 2004 111.6 - 2005 106.7 - 2006 103.4 - 2007 102.2 - 2008 103.3 - - - - - - - - - - - - - - - - - - - 120.7 111.6 106.7 103.4 102.2 103.3 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 58 Forecast Retail Sales of Toothbrushes by Type: % Value Growth 20032008 % constant value growth - Manual toothbrushes 2003-08 CAGR -3.1 2003/08 TOTAL -14.4 - Power toothbrushes -- Battery toothbrushes --- Battery toothbrush units --- Battery toothbrush replacement heads -- Electric toothbrushes --- Electric toothbrush units --- Electric toothbrush replacement heads Manual and power toothbrushes -3.1 -14.4 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 11. FRAGRANCES 11.1 Sector Performance 2003 headlines Premium fragrancies are the most dynamic, with a small but loyal customer base Low purchasing power limits price growth, leading to better performance in volume rather than value terms Direct sales companies fuel sales of mass products, meeting the increased demand for quality at affordable prices Strong fragmentation of fragrancies, with Avon and multinationals holding the supremacy. Premium fragrancies the most dynamic, with a small but loyal customer base The Romanian fragrances market was worth Leu 1,837 billion in 2003. As a proportion of the total fragrance sector, sales of premium brands accounted for about 37.7%. Premium fragrance's share increased over the review period due to impressive growth of both premium women's and premium men's, 175% and 146% respectively, in constant value terms. An explanation stands in the changes in life style and also increased availability not only in specialists but also in lower margin distribution channels such as supermarkets. The main players on the premium market were present with a strong, diversified offer. However, premium products appealed to a small number of customers, mainly in large cities. They belonged to a wealthy segment of the population and remained loyal over the review period. Most sales were registered in Bucharest, which accounted for the highest disposable incomes and also for the lowest unemployment rates. The large multinationals present in Romania had a strong contribution in the development and diversification of the domestic market but not the least in the education of the consumers and the rise of the demands for valuable products and brands. Being perceived as helpful to emphasise one's own personality, quality products were preferred, leading to the share gain and significant growth rate. If usage of premium women's was more an attribute of life style and emphasising one's personality, the perception of men's fragrances suffered in the past from the 'macho' culture inherent in Romania. However, the diversified offer in the latter years of the review period did much to boost sales. Despite low purchasing power, sales of premium products increased by a high rate due to the existence of a loyal segment of high-income consumers. Consumption in rural and small urban areas remained negligible. Low purchasing power limits price growth, leading to better performance in volume rather than value terms Fragrances was the second largest sector within the cosmetics and toiletries market. It also performed the second highest growth rate, after depilatories, resulting from an impressive growth rate for premium fragrances. After a period when the sector was highly segmented between heavy users of lower quality mass products and a small segment of loyal users of premium fragrances, the number of users of cheap products declined and a switch to better quality, branded products, was noticed in the mass sector, having as a result excellent growth rate over the review period and in 2003. Despite declining purchasing power, a switch to quality products occurred, shaking out fakes and no-name brand products. Although competition and low purchasing power led to a lower value growth compared to volume growth, the trend towards quality and longer lasting products, was strong amongst urban consumers. Premium brands performed at excellent growth rates, higher than volumes due to the low, loyal customer base. Meanwhile, mass fragrances took the lion's share of the market, as the availability of premium fragrances was very limited to large cities and unaffordable to large segments of the population. This growth of mass fragrances in volume terms led to a smaller growth in value terms as they targeted mainly lower and medium income consumers, more price sensitive than wealthy people. With about 16.4% share in 2003, mass men's was the only subsector to decline over the review period although it recorded positive volume growth rate over the same period. The decline also continued in 2003 although by a lower 1.1% rate, in constant value terms. Aftershave products accounted for the largest share of the subsector. Changes in shaving habits by older people and increased usage of these products by teenagers and adults resulted in volume growth but competition and price decline affected also the lower value growth compared to volume. According to some studies, education does not influence the purchase of fragrances but price does, showing that the share of higher-income consumers who buy fragrances was about two times higher than the share of the lower-income segment of the population. The concept of unisex products was very new to Romanian consumers and future prospects for success remain dependent on continued growth in purchasing power and an increase in product awareness. The main purchasers of these products were expected to be women, as the perception of these products amongst males remained very conservative. The 'macho' culture prevails. Sales of premium unisex fragrances were negligible over the review period due to their prohibitive price and the low public perception of these products. The fact that about 40% of the buyers in urban areas, which clearly accounts for the bulk of sales, made their purchase of fragrances to offer them as a gift also led to the lower value growth compared to the higher volume rate, with focus on packaging and presentation rather than price. Direct sales companies fuel sales of mass products, meeting the increased demand for quality at affordable prices Direct sales made progress after 1996, when the establishment of the large multinationals Oriflame and Avon helped this channel to gain value share. Together with others, the channel proved the most dynamic over the review period due mainly to the perception of Oriflame and Avon products as premium at mass prices. Time saving was also a significant issue for the development of the channel. Sales on credit and professional advice also helped direct sales to perform excellent growth compared to other traditional channels. Most competitors were concentrated in the mass subsector where Avon and Oriflame were present with excellent brand recognition. According to recent studies, the preference of Romanians for this channel had at least two causes: one, the specifics of the product led to consultation and trials being valued and, secondly, very significantly, their growing presence in small urban and rural areas, where distribution of fragrances through specialists and other channels was reduced. Bucharest was different, with consumers here preferring to make their purchases in supermarkets and hypermarkets due to their higher number and consistent offer. Department stores accounted for the second largest share in 2003. They lost significant ground over the review period and lost the leading position due to the rapid growth of direst sales. They maintained significant shares in mid-sized cities, where they continued to represent a traditional channel. Strong fragmentation of fragrancies, with Avon and multinationals holding the supremacy The fragrances sector was fragmented between a large number of manufacturers. Most of them were multinationals, with a very low share for domestics Farmec and Gerovital Cosmetics. Avon dominated fragrances by far, with shares increasing year by year due to strong penetration in small urban and rural areas, which were generally avoided by multinationals due to lower purchasing power in comparison to Bucharest and other large cities. Oriflame accounted for the second leading position but its share declined slightly over the review period, when Avon took the leadership. The leading position of Avon and Oriflame confirm the strong growth of direct sales companies in this highly fragmented sector, making the same quality mass products available and affordable to consumers in all the regions. Their products continued to be perceived by most consumers as premium at mass prices. Mass women's accounted for the bulk of sales as men purchased cheap after shave brands, under 100,000 Leu, which was out of the price range of Avon and Oriflame. After a period of strong growth, Coty, supported by heavy advertising and promotions, it started to loose share against direct sales companies, Chanson and Prêt-à-Porter were the company's main brands, benefiting also from strong presence in deodorants. L'Oréal also retained a leading position although far behind the leader. Its leading brands within mass women, Vanderbilt, Reverie Pure, Naf Naf, were perceived as premium brands, too expensive for medium and low income consumers. That was the reason why L'Oréal lost share. However, in 2003, L'Oréal tried to reposition its Vanderbilt brand towards a mass product by expanding its distribution also to lower margin channels as independent food stores and outdoor markets. A group of premium brands manufacturers followed, which consisted of the strong Christian Dior, Chanel, Rochas, Givenchy, Estée Lauder, Hugo Boss, accounting for the main shares of premium fragrances. The offer was very rich, with all the brands present on the international markets, but sales were limited to Bucharest and a few other large cities, with specialists accounting for the bulk of sales. Supermarkets also increased their share but only for those customers loyal to some brands and searching for lower prices compared to specialists. The premium subsector was the champion of new launches, following immediately the new launches on the international markets, but they passed unnoticed by the large public. Launch of premium new products was successful because they were not influenced by the decreasing purchasing power of the population All the large premium manufacturers launched at least two to three sub-brands each year but only very wealthy, heavy consumers, were aware of it. Unilever, Gillette, Henkel, Beiersdorf, Colgate-Palmolive were also multinationals which accounted for lower shares due to lower prices for their mass men's fragrances. Their offer consisted mainly of after shave fragrances, which were perceived as basic products, for which price was the main determinant for the purchase decision. Nivea for Men, Axe, Denim, Mennen, Fa Men, and Gillette Series were the main brands, enjoying recognition and intensive usage. Although its value share was very small, Antonio Puig was one of the strongest advertisers of its Diavolo de Antonio Banderas and the newly launched Mediterraneo de Antonio Banderas, for which shares were expected to grow fast in the coming period. The main domestic manufacturers Farmec and Gerovital Cosmetics were also active and improved their product quality and diversified product lines, but the low prices led to a small value share compared to multinationals. Their most significant advantages were price, increased quality and availability through developed distribution networks. Concentration There was little information on further breakdown of fragrances. There was still a lot of confusion among consumers between Eau de Toilette, Eau de Cologne, Parfum de Toilette with no perceived differences between them. According to store checks and offers, eau de Toilette retained the bulk of sales, with small shares for Eau de Cologne and Parfum de Toilette. Eau de Parfum was negligible, while Perfume was generally premium, very high priced and it appealed only to a much reduced segment of wealthy people. Its sales can be considered as negligible. Eau de toilette accounted for the largest share of value sales of both mass and premium women's while aftershave accounted for significant sales of mass men's. Combinations of after shave/ eau de toilette started to be considered by men but the share remained low due to higher prices. Eau de toilette was preferred within premium men's. Fragrances: men's premium fragrances Men's premium fragrances was the smallest sector over the review period and it suffered in the past from the 'macho effect', reducing consumption of men's fragrances to mass aftershave. Premium men's were considered luxury but the lack of products on the market also led to this low share. However, in the latter years of the review period, multinationals improved their offer of premium fragrances with brand extensions for men of premium women's brands, trying to benefit from brand recognition, or even launched men brands which proved very successful as Dior's Fahrenheit and Eau Sauvage, Hugo Boss' Hugo and Loris Azzaro's Chrome. Chrome and Hugo were the leading brands in 2003 due to the perception of providing an excellent quality-to-price ratio and significant outdoor and indoor advertising. Fragrances: women's premium fragrance Women's premium fragrances was much more developed than men's premium. Multinationals were exclusively accounting for sales but distribution was limited to specialists and supermarkets in Bucharest and a few large cities. Famous manufacturers were present on the Romanian market, with the same products as on international markets. The offer was very sophisticated and diversified although demand remained low, with a small but loyal segment accounting for the majority of sales. Despite the presence of new brands or versions of existing brands of premium products, demand remained concentrated on established premium brands such as Rochas' Madame Rochas, Dior's Dune, Givenchy's Organza, Lancôme's Magie Noire and Ô de Lancôme, Chanel's Chanel No5, Kenzo's Eau par Kenzo. Other multinationals were also present on the market but they had to make financial efforts in order to gain awareness and share due to their late entry on the market. Examples are Italians Bulgari, Dolce & Gabana, Versace, Armani, Laura Biagiotti and Ungaro. Table 59 Retail Sales of Fragrances by Subsector: Value 1998-2003 Leu billion Premium fragrances - Premium men's fragrances - Premium women's fragrances - Premium unisex fragrances Mass fragrances - Mass men's fragrances - Mass women's fragrances - Mass unisex fragrances Fragrances 1998 59.8 10.1 1999 104.7 17.4 2000 171.0 27.8 2001 284.8 47.1 2002 453.3 71.4 2003 664.4 101.2 49.7 87.3 143.2 237.7 381.9 563.2 - - - - - - 244.7 87.0 157.7 311.2 106.5 204.7 438.9 156.8 282.1 643.3 214.2 429.1 901.2 266.4 634.8 1,172.6 306.3 866.3 304.5 415.9 609.9 928.1 1,354.5 1,837.0 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 60 Retail Sales of Fragrances by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Premium fragrances - Premium men's fragrances - Premium women's fragrances - Premium unisex fragrances Mass fragrances - Mass men's fragrances - Mass women's fragrances - Mass unisex fragrances Fragrances 46.6 41.7 47.5 30.1 15.0 36.5 35.6 1998-03 CAGR 61.9 58.6 62.5 36.8 28.6 40.6 43.3 1998/03 TOTAL 1,011.0 902.0 1,033.2 379.2 251.9 449.5 503.3 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 61 Fragrances Company Shares 2001-2003 % retail value rsp Company Avon Cosmetics Romania SRL Oriflame Cosmetics Romania SRL Coty Cosmetics Romania SRL L'Oreal Romania SRL Christian Dior SA, Parfums Chanel SA Rochas SA, Parfums Givenchy SA, Parfums Unilever Romania SA Farmec SA Tamaris SA (Parfums Kenzo) Estée Lauder Romania SRL Yves Rocher SA Hugo Boss Parfums Cacharel & Cie, Parfums Gillette Romania SRL Laura Biagiotti SpA Henkel Romania SRL Yves Saint Laurent Parfums Jacomo SA Gerovital Cosmetics SA Romsar Cosmetics SA Revlon Manufacturing UK Ltd Loris Azzaro SA, Parfums Mirato Nuova SpA Colgate-Palmolive Romania SRL Manetti & Roberts & C SpA Boucheron Parfums Guy Laroche SA Paco Rabanne - Groupe Puig SA Karl Moran, Parfums Cofci, Groupe (Parfums Salvador Dali) Others 2001 21.7 12.2 8.8 5.1 3.2 1.8 2.8 2.0 3.9 4.0 2.7 1.9 1.3 1.4 1.3 2.5 1.2 2.1 1.1 0.8 1.7 2.4 0.5 0.4 0.9 0.5 0.7 0.2 0.3 0.2 0.3 0.2 9.9 2002 28.0 10.7 7.4 4.3 3.2 2.5 2.9 2.5 3.2 3.2 2.6 1.9 1.5 1.7 1.6 1.8 1.3 1.6 1.0 0.9 1.2 1.5 0.6 0.5 0.6 0.4 0.4 0.2 0.2 0.2 0.2 0.1 10.2 2003 31.5 10.3 6.2 3.9 3.3 3.3 2.9 2.8 2.7 2.6 2.5 2.1 2.0 2.0 1.8 1.4 1.4 1.2 1.1 1.0 1.0 0.8 0.5 0.5 0.5 0.4 0.2 0.2 0.2 0.2 0.1 0.1 9.1 Total 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 62 Fragrances Brand Shares 2001-2003 % retail value rsp Brand Oriflame Individual Blue Rare Gold Far Away Pink Suede Treselle Yves Rocher Chanel N°5 Gillette Aftershave Splash Chanson Dune Madame Rochas L'Eau par Kenzo adidas Magie Noire Prêt-à-Porter Organza Axe Fa Men Denim Intrigue Uomo Amarige Ô de Lancôme Obsesie Boss Woman Crossmen Cobalt Laura Biagiotti Roma Athos Friktion Vanderbilt Noa Charlie Brut BU Anaïs Anaïs Chrome Tarr Pleasures Poison Extravagance d'Amarige Allure Miss Miraj Hugo Private Collection Mennen Kenzo Jungle Fleurs de Diva Company Oriflame Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Yves Rocher SA Chanel SA Gillette Romania SRL Coty Cosmetics Romania SRL Christian Dior SA, Parfums Rochas SA, Parfums Tamaris SA (Parfums Kenzo) Coty Cosmetics Romania SRL L'Oreal Romania SRL Coty Cosmetics Romania SRL Givenchy SA, Parfums Unilever Romania SA Henkel Romania SRL Unilever Romania SA Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Givenchy SA, Parfums L'Oreal Romania SRL Farmec SA Hugo Boss Parfums Coty Cosmetics Romania SRL Coty Cosmetics Romania SRL Laura Biagiotti SpA Farmec SA Avon Cosmetics Romania SRL L'Oreal Romania SRL Cacharel & Cie, Parfums Revlon Manufacturing UK Ltd Unilever Romania SA Romsar Cosmetics SA Cacharel & Cie, Parfums Loris Azzaro SA, Parfums Farmec SA Estée Lauder Romania SRL Christian Dior SA, Parfums Givenchy SA, Parfums Chanel SA Gerovital Cosmetics SA Hugo Boss Parfums Estée Lauder Romania SRL Colgate-Palmolive Romania SRL Tamaris SA (Parfums Kenzo) Rochas SA, Parfums 2001 2002 2003 12.2 10.7 10.3 4.1 6.2 6.6 6.1 6.7 5.6 3.3 4.4 4.8 2.6 3.4 4.6 0.7 3.2 1.3 1.5 2.0 0.8 1.2 1.7 2.5 1.8 1.4 1.9 1.5 1.3 1.3 1.2 1.2 1.0 1.1 1.2 1.0 1.3 1.1 1.3 1.3 1.1 0.8 0.9 1.0 1.5 1.3 1.0 0.8 0.8 1.0 1.6 1.1 0.9 1.4 1.1 0.9 0.9 1.1 0.9 0.4 0.5 0.9 0.4 0.8 0.8 0.8 0.8 0.8 0.6 0.8 0.9 0.8 0.7 0.3 0.5 0.7 0.9 0.9 0.7 0.9 0.7 0.7 0.5 0.6 0.6 0.7 0.6 0.6 0.3 0.6 1.2 1.1 0.6 0.3 0.5 0.6 0.5 0.6 0.5 0.9 0.6 0.5 1.4 1.0 0.5 0.3 0.3 0.5 0.3 0.4 0.4 0.7 0.5 0.4 0.5 0.5 0.4 0.8 0.5 0.4 0.3 0.5 0.4 0.2 0.4 0.6 0.5 0.4 0.2 0.3 0.4 0.3 0.3 0.4 0.5 0.4 0.4 0.5 0.3 0.3 0.3 0.4 0.3 Vanilla Fields Hattric Malizia Masumi Symbol Aura for Women Aramis Fahrenheit Cristalle Dolce Vita Hugo Deep Red Miraj Kenzo Jungle pour Homme Neutro Roberts Obsession for Men Byzance Opium Intesa Farmec Alchimie Eden Drakkar Noir Paco Rabanne pour Homme Loulou Blue Poême Silences Laura Biagiotti Roma Uomo Jaïpur Homme Ninety-Nine Rêverie Pure Karl Moran Abyss Opium pour Homme Ashaya Coco Chanel Tocade Eau Sauvage Naf Naf Jazz Bucur Laura Biagiotti Venezia Others Total Coty Cosmetics Romania SRL Henkel Romania SRL Mirato Nuova SpA Coty Cosmetics Romania SRL Farmec SA Jacomo SA Estée Lauder Romania SRL Christian Dior SA, Parfums Chanel SA Christian Dior SA, Parfums Hugo Boss Parfums Gerovital Cosmetics SA Tamaris SA (Parfums Kenzo) Manetti & Roberts & C SpA Unilever Romania SA Rochas SA, Parfums Yves Saint Laurent Parfums Mirato Nuova SpA Farmec SA Rochas SA, Parfums Cacharel & Cie, Parfums Guy Laroche SA Paco Rabanne - Groupe Puig SA 0.7 0.7 0.5 0.6 0.4 0.3 0.2 0.1 0.3 0.3 0.3 0.1 0.3 0.7 0.2 0.3 0.3 0.5 0.5 0.5 0.3 0.3 0.2 0.4 0.5 0.4 0.4 0.4 0.3 0.3 0.2 0.3 0.3 0.3 0.2 0.2 0.4 0.2 0.3 0.2 0.3 0.2 0.3 0.2 0.2 0.2 0.3 0.3 0.3 0.3 0.3 0.3 0.3 0.3 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 Cacharel & Cie, Parfums L'Oreal Romania SRL Jacomo SA Laura Biagiotti SpA 0.3 0.3 0.3 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.1 Boucheron Parfums Romsar Cosmetics SA L'Oreal Romania SRL Karl Moran, Parfums Gerovital Cosmetics SA Yves Saint Laurent Parfums Tamaris SA (Parfums Kenzo) Chanel SA Rochas SA, Parfums Christian Dior SA, Parfums L'Oreal Romania SRL Yves Saint Laurent Parfums Gerovital Cosmetics SA Laura Biagiotti SpA 0.2 0.2 0.1 0.6 0.3 0.1 0.4 0.2 0.1 0.3 0.2 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.3 0.2 0.1 0.3 0.3 0.1 0.3 0.2 0.1 0.2 0.1 0.1 0.4 0.1 0.1 0.1 0.1 0.1 0.2 0.1 0.1 0.1 0.1 0.1 25.7 25.2 24.9 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 8 Fragrances New Product Developments 2002-2003 Brand name Company Product type Mediterraneo by Antonio Banderas Dream Life Fresh Cologne Antonio Puig Eau de Cologne Launch date June 2003 Avon Oriflame Eau de toilette Eau de cologne 2003 2003 Omnia Bulgari Versus Versace Profumi Agua Brava Antonio Puig SA Avon Blue for Her, for Him Avon Treselle Blu for Men Davidoff for Men Avon Bulgari Parfums Davidoff Eau de Toilette, premium 2003 women's Eau de Toilette 2003 Eau de cologne May 2002 Eau de Toilette, men's, women's Eau de Toilette, women's Eau de toilette After shave 2002 2002 2002 2002 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews 11.2 Forecast Sector Performance Euromonitor forecasts the Romanian fragrance market to be worth Leu 2,635 billion in 2008, up by 43% on 2003, in constant value terms. Premium women's fragrances will see the most dynamic growth over the forecast period. Sales are expected to grow by 97% in constant value terms, stimulated by the growth in disposable incomes and the increasing trend towards fashion and individualisation which is seen in other sectors. High profile product launches and the expansion of boutiques will also boost growth. Mass women's will continue to register significant growth due to the strong presence of direct sales companies, very successful in sales of mass women's but accounting for small sales of mass men's. Premium men's fragrance will see dynamic growth over the forecast period, with sales growing by 61% in constant value terms. Mass men's is forecast to be the single category to decline. This has two significant causes: firstly, increasing disposable incomes due to preparations for integration into the EU by 2007 and, secondly, the strong competition in mass men's, focused on aftershaves, with price decline due to strong perception of the products as basic. Table 63 Forecast Retail Sales of Fragrances by Subsector: Value 2003-2008 Leu billion Premium fragrances - Premium men's fragrances - Premium women's fragrances - Premium unisex fragrances Mass fragrances - Mass men's fragrances - Mass women's fragrances - Mass unisex fragrances Fragrances 2003 664.4 101.2 2004 796.8 116.5 2005 2006 2007 2008 927.7 1,052.8 1,174.6 1,277.7 128.9 139.9 151.2 163.2 563.2 680.3 798.7 - - - 912.9 1,023.4 1,114.5 - - - 1,172.6 1,200.6 1,233.9 1,269.1 1,311.8 1,357.7 306.3 300.5 293.3 282.4 268.9 252.2 866.3 900.1 940.6 986.7 1,042.9 1,105.5 1,837.0 1,997.4 2,161.5 2,321.9 2,486.4 2,635.4 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 64 Forecast Retail Sales of Fragrances by Subsector: % Value Growth 2003-2008 % constant value growth Premium fragrances - Premium men's fragrances - Premium women's fragrances - Premium unisex fragrances Mass fragrances - Mass men's fragrances - Mass women's fragrances - Mass unisex fragrances Fragrances 2003-08 CAGR 14.0 10.0 14.6 3.0 -3.8 5.0 7.5 2003/08 TOTAL 92.3 61.3 97.9 15.8 -17.7 27.6 43.5 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 12. SKIN CARE 12.1 Sector Performance 2003 headlines Emerging firming/anti-cellulite the most dynamic in 2003 Volume growth outperforms value growth due to increased competition from domestic manufacturers Perceived as providing excellent skin care attributes, facial moisturisers are the most commonly used products but other categories also perform well Avon was the indisputable leader, with multinationals and domestic players competing closely in a growing market Emerging firming/anti-cellulite the most dynamic in 2003 The Romanian skin care market was worth Leu 1,451 billion in 2003, with growth in sales at a rate of 6.7% in constant value terms over the review period. Facial cleansing wipes was the most dynamic subsector over the review period, having grown by 114% in constant value terms, consequence of changes in life style and the perception of cleansing wipes as providing better benefits than ordinary cotton wool, traditionally used for make-up removal. Despite this impressive growth, facial cleansing wipes remained small, with make-up removal as its main purpose. Its share increased rapidly in large cities, appealing to higher-income consumers, while in rural areas and small urban areas, women continued to stick to traditional cotton wool. Beiersdorf dominated facial cleansing wipes due to its excellent image in skin care. The perception of the product as providing skin care attributes was the main determinant for Nivea's success within facial cleansing wipes. Sisma's Cotoneve also increased its share due to extended distribution also in lower margin channels. Increased concern for facial appearance determined the higher growth rate for facial skin care products compared to multifunctional single products such as body care, used in the past in place of facial moisturisers and even hand care. Towards the end of the review period, consumers became more aware of the functions of products in different subsectors. Facial skin care was the largest subsector in 2003, with facial moisturisers accounting for more than half of the subsector value sales in the same year. Facial skin care was also the most dynamic over the review period, due mainly to the excellent performance of facial moisturisers, whose sales grew by 9% in constant value terms over the review period. Nourishers/anti-agers, very dynamic in 2003, had no history to be registered over the review period but contributed significantly to the growth in sales of facial care products. It became significant in 2000 and since then performed at excellent growth rates due to the novelty effect and increased awareness of specialised products. The same as nourishers/anti-agers, firming /anti-cellulite products had no history over the review period, emerging as significant in 2002. Due to its novelty effect, it was the most dynamic in 2003 but sales were limited to wealthy people in Bucharest and a few large cities due to its low awareness and the perception of a luxury product. Even though the educational level for usage of special purpose products remained low, purchases made by high-income well educated segments of the population helped the nourishers/anti-agers and firming/anti-cellulite products to register impressive growth rates even though they started from a very low base. Volume growth outperformed value growth due to increased competition from domestic manufacturers The skin care sector as a whole benefited from extensive advertising as well as product development and availability over the review period. The influx of a number of foreign brands over the review period stimulated demand, which led to positive growth rates over the review period due to increased preference for quality products. During the latter years of the review period, domestic manufacturers increased their shares due to improved offer, with already well-known brands and new brands, offering better quality at affordable prices. This better performance of local manufacturers such as Farmec, Elmi Prodfarm, Gerovital Cosmetics and Gerocossen, led to value growth at a lower rate than volume growth although penetration rate remained small in small urban and rural areas. However, the active presence of direct selling companies Avon and Oriflame led to increased awareness of benefits delivered by skin care products also in rural areas and small urban areas, which took the advantage of being offered the same products as in large cities. At the same time, low purchasing power limited sales of more expensive products but created awareness of benefits, which led to volume growth of the sector at a higher rate than value growth due to expanded presence of local manufacturers with lower prices but quality products. Body care and hand care also registered significant drops in sales over the review period mainly due to their perception as basic products and increased price sensitivity. The presence of domestic manufacturers on the market, with better quality but cheaper products, determined also the decline rate. If the hand care products kept their perception as basic product and price sensitivity remained high, the presence of new products in the body care subsector, especiaVy anti-cellulite, led to increased usage and price increase, leading to a higher positive growth rate within the sector. At the same time, there was still confusion among consumers about usage of different specific products. It seems there was a certain resistance for assimilation of novelties and this fact was expected to remain so in the future. Educational levels were still very low for an acknowledged usage of facial care products. At the same time, there was extremely low awareness of products used against skin ageing, skin protection and maintenance. This lack of knowledge determined a focus on colour cosmetics and fragrances more than on skin care products. Perceived as providing excellent skin care attributes, facial moisturisers are the most commonly used products but other categories also perform well Facial moisturisers was the largest subsector within skin care, representing 35% of skin care value sales. It also registered significant value growth due to common usage by most women, by 9% in constant value terms over the review period. The ageing rate of the population increased in the last decade due to low birth rate and high emigration rate of young people, which led to a higher number of elderly women, some of them increasingly concerned about their appearance. Facial moisturisers, more than other subsectors, became a category capable of enhancing one's self-image, which caused its volume growth. The presence of direct sales companies had a significant role in the education of women not only in large urban areas but also in smaller cities and even rural areas. Facial cleansers also performed at an excellent growth rate, 12% in constant value terms over the review period, due mainly to the increased presence of good quality colour cosmetics, which needed specialised products for efficient and healthy cleansing. In constant value terms, toners and especially facemasks performed at good growth rates although sales remained low, due mainly to the low educational level and their perception as luxury products. Although product awareness remained low, their perception as revitalising products made them register positive growth rates over the review period and in 2003. Hand care registered a drop in sales over the review period of 19% in constant value terms. This was mainly due to its perception as a basic product and increased price sensitivity. The presence of domestic manufacturers on the market, with better quality but cheaper products, also determined the decline rate. Body care also has a high level of local manufacturers offering low cost reasonably priced goods. However, the arrival of new, value- added products in the body care subsector, especially anti-cellulite, led to an increased usage but also a price increase, leading to positive growth over the review period. Both subsectors registered positive growth rates in 2003 due to growing awareness and presence in small cities and rural communities. Avon is the undisputable leader, with multinationals and domestics competing closely in a growing market With almost 31% share of value sales in 2003, Avon retained the leadership of the sector due to active presence in all the regions, professional advice and good paying terms. Avon was also a heavy advertiser on TV, with its newly launched Anew Clinical. Its presence in malls and shopping centres increased, contrary to Oriflame, which continued to stick to traditional direct sales. Both Oriflame and Avon also continued to launch every year new brands or new improved versions of their existing brands. Anew Clinical and Anew Ultimate Eye, together with new versions of Avon brands in the large hand care and body care as Hand Cream with Liposomes, Firming Body Lotion with Liposomes and Multivitamin Body Lotion. Oriflame was also present with its new product line Ocean Algae, based on marine herbs. Farmec had the largest share within domestic manufacturers and also ranked second in 2003 although far behind Avon, with a 13% share of the market. Its brands Gerovital Plant and Gerovital H3 were important leading brands, benefiting from strong customer recognition due to the formula invented by Ana Aslan, which became famous in the communist era, considered excellent for fighting signs of ageing. The company launched in 2002 its Aslavital product line, present in all subsectors. Its new formula based on clay represented an innovation on the Romanian market, according to the company's executives. Gerovital Cosmetics was also a significant local manufacturer over the review period. It had a license to produce the same Gerovital brand as Farmec, which created confusion among consumers, leading to its significant decline in the latter years of the review period. However, in 2003 it started manufacturing the same Gerovital H3 as Farmec, in order to compensate for share loss. Both products were present mainly in pharmacies/drugstores and specialists. Elmi Prodfarm and Gerocossen were also local manufacturers active on the skin care market with broad product lines. Elmiplant and Gerocossen were the main brands. The increased demand for cheaper but quality products helped the domestic manufacturers gain share over the review period by virtue of offering a large range of brands for different subsectors. They all ranked among the top ten manufacturers of skin care products. Multinationals Beiersdorf and L'Oréal ranked among the top five manufacturers, based on high quality products and excellent brand awareness. Their presence across the whole sector led to their excellent performance. Nivea Visage and Nivea Soft, Garnier Synergie and L'Oréal Plénitude were the main brands, accounting for the highest shares. Beiersdorf was responsible also for the Atrix brand to target lower-to-medium income consumers but awareness and sales remained limited to large urban areas. L'Oréal also launched its Pure Zone product line but awareness was low despite advertising on TV. Both Beiersdorf and L'Oréal were heavy advertisers on TV. Colgate-Palmolive with Palmolive, Henkel with Fa and Unilever with Ponds were other significant manufacturers on this rather fragmented sector. They had significant presence in the so called basic general body care and hand care, appealing mainly to lower-tomedium income consumers, lass aware of specialised products. Skin care: facial moisturisers Facial moisturisers was the largest subsector within skin and very concentrated. The top five manufacturers, Avon, Oriflame, Farmec, Beiersdorf and L'Oréal accounted together for 81% of total value sales. Avon was the indisputable leader, with 29.1% share, followed at a distance by Farmec, with 16.1%. Perceived as capable of enhancing one's self-image, facial moisturisers were less sensitive to price. Professional advice and good payment terms promoted direct sales by Avon and Oriflame, together with increased penetration in traditional lower income areas such as small cities and communities, leading to significant share gain for these companies. Farmec also held a significant leading position due to strong availability, lower prices and good brand recognition, based on Ana Aslan's antiageing formula. Skin care: nourisher/anti-agers Relatively new on the skin care market, nourishers/anti-agers benefited from strong information and educational campaigns conducted by Avon and Oriflame but also by the large players Beiersdorf and L'Oréal. Avon, L'Oréal, Oriflame and Beiersdorf were the main actors on this small subsector, accounting together for an 84.1% share. Avon was the leading manufacturer in 2003 and its share increased rapidly since the emergence of the subsector in 2000 due to information campaigns and professional advice. L'Oréal and Beiersdorf were heavy advertisers on TV, supporting consumers' education, but their sales were limited to highly-educated consumers, in large cities. Skin care: body care Body care was perceived as a basic sector and it was affected by price sensitivity. Traditional brands such as Fa and Palmolive progressively lost share due to the increased presence of direct sales companies in small cities and communities. Improved formulas also led to share gain for these companies, especially as they were also the main players in the small but highly dynamic firming/anti cellulite body care subsector. Avon accounted alone for a 42.7% share in 2003 due in part to advertising and also to its presence with stands in shopping centres and malls. Table 65 Retail Sales of Skin Care by Subsector: Value 1998-2003 Leu billion Facial care - Facial moisturisers - Nourishers/anti-agers - Facial cleansers -- Liquid/cream/gel/bar cleansers -- Facial cleansing wipes - Toners - Face masks - Lip moisturisers Body care - Firming/anti-cellulite body care - General purpose body care Hand care Skin care 1998 205.4 117.4 79.3 68.1 1999 311.4 168.9 2.8 126.2 97.5 2000 407.9 215.3 5.9 166.2 119.7 2001 550.8 290.5 12.2 219.6 155.7 2002 747.1 395.4 21.9 293.6 210.9 2003 960.0 521.1 33.4 362.3 264.7 11.2 5.1 3.6 67.3 - 28.7 7.7 5.8 74.4 - 46.5 10.9 9.6 98.9 - 63.9 14.4 14.1 163.7 2.8 82.7 18.4 17.8 228.4 8.2 97.6 22.4 20.8 287.7 15.2 67.3 74.4 98.9 160.9 220.2 272.5 61.9 334.6 80.4 466.2 105.8 612.6 131.5 846.0 165.1 1,140.6 203.9 1,451.6 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 66 Retail Sales of Skin Care by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Facial care - Facial moisturisers - Nourishers/anti-agers - Facial cleansers -- Liquid/cream/gel/bar cleansers -- Facial cleansing wipes - Toners - Face masks - Lip moisturisers Body care - Firming/anti-cellulite body care - General purpose body care Hand care Skin care 28.5 31.8 52.5 23.4 25.5 18.0 21.7 16.9 26.0 85.4 23.8 23.5 27.3 1998-03 CAGR 36.1 34.7 35.5 31.2 54.2 34.4 42.0 33.7 32.3 26.9 34.1 1998/03 TOTAL 367.4 343.9 356.9 288.7 771.4 339.2 477.8 327.5 304.9 229.4 333.8 Source: Official statistics (INSSE), trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 67 Skin Care Company Shares 2001-2003 % retail value rsp Company Avon Cosmetics Romania SRL Farmec SA Oriflame Cosmetics Romania SRL Beiersdorf Romania SRL L'Oreal Romania SRL Elmi Prodfarm SRL Colgate-Palmolive Romania SRL Gerovital Cosmetics SA Unilever Romania SA Gerocossen SRL Henkel Romania SRL Sisma SpA Mega Disposables SA Copimex NV SA Johnson & Johnson Romania SRL Ipek Idrofil Pamuk Sanayii Romsar Cosmetics SA Florena Cosmetic GmbH Others Total 2001 17.7 14.7 12.4 10.9 8.8 2.4 4.7 2.6 3.0 1.2 2.2 1.5 0.6 1.4 0.1 15.8 100.0 2002 25.0 13.8 12.1 10.1 8.3 2.8 3.4 2.3 2.4 1.4 1.6 0.8 1.2 0.7 0.8 0.4 0.4 0.1 12.2 100.0 2003 31.0 13.3 11.9 10.0 8.2 3.1 2.5 2.3 1.8 1.3 1.1 0.9 0.9 0.7 0.5 0.5 0.4 0.1 9.6 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 68 Skin Care Brand Shares 2001-2003 % retail value rsp Brand Oriflame Avon Naturals Avon Nivea Visage L'Oréal Plénitude Gerovital Plant Gerovital H3 Avon Skin-So-Soft Synergie Aslavital Elmiplant Palmolive Anew Avon Solutions Avon Hand Care Nivea Body Pond's Gero F2 Avon Clearskin Fa Nivea Soft Cotoneve Pom Pon Avon Soluions Pell Amar Dr Ionescu Calinesti Gerovital F2 Lisa Doina Farmec Nivea Crème Gerocossen Johnson's pH 5.5 Bio Ipek Tokalon Ecovital Avon Anew Vanilla Line Avon Body Dove Norvea Atrix Florena L'Oréal Dermo-Expertise Sanopil Others Total Company Oriflame Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Beiersdorf Romania SRL L'Oreal Romania SRL Farmec SA Farmec SA Avon Cosmetics Romania SRL L'Oreal Romania SRL Farmec SA Elmi Prodfarm SRL Colgate-Palmolive Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Avon Cosmetics Romania SRL Beiersdorf Romania SRL Unilever Romania SA Gerovital Cosmetics SA Avon Cosmetics Romania SRL Henkel Romania SRL Beiersdorf Romania SRL Sisma SpA Mega Disposables SA Avon Cosmetics Romania SRL Gerocossen SRL 2001 2002 2003 12.4 12.1 11.9 5.5 7.1 8.9 4.4 5.7 6.6 7.2 6.6 6.5 5.6 5.3 5.0 6.3 5.7 4.9 4.8 4.5 3.8 2.0 3.1 3.7 3.2 3.0 2.9 0.2 1.2 2.7 2.1 2.4 2.6 4.1 3.1 2.3 0.3 1.1 2.2 0.8 1.6 1.7 0.8 1.2 1.7 2.0 1.8 1.7 3.0 2.2 1.5 1.5 1.3 1.3 0.8 1.0 1.1 2.2 1.6 1.1 1.0 1.0 1.1 0.8 0.9 1.5 1.2 0.9 0.6 0.5 0.8 0.4 0.7 0.7 Gerovital Cosmetics SA Copimex NV SA Farmec SA Farmec SA Beiersdorf Romania SRL Gerocossen SRL Johnson & Johnson Romania SRL Elmi Prodfarm SRL Ipek Idrofil Pamuk Sanayii Romsar Cosmetics SA Farmec SA Avon Cosmetics Romania SRL Gerovital Cosmetics SA Avon Cosmetics Romania SRL Unilever Romania SA Colgate-Palmolive Romania SRL Beiersdorf Romania SRL Florena Cosmetic GmbH L'Oreal Romania SRL Gerovital Cosmetics SA 0.5 0.6 0.7 0.6 0.7 0.7 0.7 0.7 0.6 0.8 0.7 0.6 0.6 0.5 0.6 0.8 0.7 0.6 1.4 0.8 0.5 0.2 0.5 0.5 0.4 0.5 0.4 0.4 1.1 0.5 0.3 0.1 0.2 0.3 0.5 0.4 0.3 0.1 0.2 0.3 0.3 0.3 0.6 0.3 0.2 0.1 0.2 0.2 0.1 0.1 0.1 0.1 0.2 0.1 0.0 19.0 16.3 13.9 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 9 Skin Care New Product Developments 2002-2003 Brand name Company Product type Launch Apidermin Anew Clinical Complex Apicol SA Avon Planet SPA L'Oréal Revitalift Fa Wellness L'Oréal Pure Zone Avon Avon L'Oréal Henkel L'Oréal Avon Oriflame Ocean Algae Oriflame Anew Ultimate Eye Aslavital Avon Farmec Avon Solutions Avon date 2003 Facial moisturisers New nourishers /anti-agers, with collagen Body care, with olive oil Anti-wrinkles product General purpose body cream Tonesr, moisturisers, cleansers Hand Cream with Liposomes, Firming body lotion with liposomes, Multivitamin Body Lotion New product line: moisturisers, toners, nourishers, cleansing wipes Nourishers, anti-agers New line: moisturisers, cleansers, masks (clay, new formula), toners New product line 2003 2003 2003 2003 2003 2003 2003 2002 2002 2002 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews 12.2 Premium versus Mass Premium products were sought mainly by very high-income consumers, a small but loyal segment. Due to low purchasing power, these were perceived as 'super luxury' products. Quality, not price, was very significant for the growth of this segment, with consumers highly attracted to luxury brand names. Low purchasing power did not affect sales of premium products and their share increased mainly due to price growth as volume remained about the same. Perceived as premium brands at the beginning of the review period, Garnier Synergie and L'Oréal Plénitude were repositioned by improved availability in lower margin channels but also through heavy advertising. However, they were still perceived as premium by lower income consumers, who were very price sensitive. The mass market segment was the largest and included upper mass brands (in the Romanian context), which dominated this sector, such as Oriflame, Avon, Nivea and products that targeted low income segments of the population, such as Gerovital, Fa, Palmolive, Elmiplant, Gerocossen but which allowed good returns due to volume growth, consequence of the low purchasing power. Table 69 Skin Care Premium vs Mass Analysis 1998/2003 % retail value rsp Premium Mass Total 1998 1.5 98.5 100.0 2003 2.5 97.5 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 12.3 Forecast Sector Performance Euromonitor forecasts the skin care products market to grow by a rate of 30% in constant value terms over the forecast period due to an increase in disposable incomes. Income growth over the forecast period will affect also skin care, which is expected to grow following the new perception of the products as providing health attributes and also as tools for enhancing self-image. Value growth will continue to be influenced by low purchasing power but higher education levels for usage of more specific products and product usage on a more regular basis are estimated to lead to positive growth rates over the forecast period. Table 70 Forecast Retail Sales of Skin Care by Subsector: Value 2003-2008 Leu billion Facial care - Facial moisturisers - Nourishers/anti-agers - Facial cleansers -- Liquid/cream/gel/bar cleansers -- Facial cleansing wipes - Toners - Face masks - Lip moisturisers Body care - Firming/anti-cellulite body care - General purpose body care Hand care Skin care 2003 2004 2005 2006 2007 2008 960.0 1,037.3 1,130.8 1,222.5 1,301.9 1,370.0 521.1 577.4 649.6 718.4 776.6 825.5 33.4 42.2 51.5 59.9 67.0 71.1 362.3 373.3 384.2 397.9 411.4 425.9 264.7 270.3 276.7 287.3 299.3 313.1 97.6 22.4 20.8 287.7 15.2 103.1 23.1 21.3 291.7 15.4 107.5 23.7 21.7 296.4 15.7 110.6 24.3 22.0 302.1 16.1 112.1 24.7 22.2 309.2 16.5 112.8 25.1 22.4 318.2 17.1 272.5 276.3 280.7 286.1 292.6 301.1 203.9 209.8 214.2 217.0 214.4 209.0 1,451.6 1,538.8 1,641.4 1,741.6 1,825.4 1,897.3 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 71 Forecast Retail Sales of Skin Care by Subsector: % Value Growth 20032008 % constant value growth Facial care - Facial moisturisers - Nourishers/anti-agers - Facial cleansers -- Liquid/cream/gel/bar cleansers -- Facial cleansing wipes - Toners - Face masks - Lip moisturisers Body care - Firming/anti-cellulite body care - General purpose body care Hand care Skin care 2003-08 CAGR 7.4 9.6 16.3 3.3 3.4 2.9 2.3 1.5 2.0 2.4 2.0 0.5 5.5 2003/08 TOTAL 42.7 58.4 112.9 17.6 18.3 15.6 12.0 7.5 10.6 12.5 10.5 2.5 30.7 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 13. DEPILATORIES 13.1 Sector Performance 2003 headlines Women's razors and blades the most dynamic, consequence of the novelty effect Impressive growth of depilatories, following the need for convenience Indisputable leadership of Gillette, holding the highest share in the fastest growing subsectors, women's pre-shave and razors and blades. Women's razors and blades the most dynamic, consequence of the novelty effect With 7.4% constant value growth, women's razors and blades was the most dynamic subsector in 2003 but starting from a low base. As a consequence of its recent launch into the market, there was no history for it over the review period. Products targeted highincome consumers and were expected to increase in sales share in the near future following the recovery of the economy, income growth and awareness caused by advertising. Electric depilatories, present on the market at high prices, were expected to increase sales share and threaten the growth rate of razors, blades and pre-shave products. Impressive growth of depilatories, following need for convenience, leads to price decline Depilatories registered value sales of Leu 88.6 billion in 2003 and they accounted for the smallest sector within the cosmetics and toiletries market. The small size of the sector can be explained mainly by the fact that product usage was almost exclusively limited to urban areas, where tradition of self-usage prevailed, most Romanian women preferring to apply wax as a depilatory. The growing cost for attending beauty salons and the need to save time by most working women was the main determinant for the sector to be the most dynamic over the review period. Its value share almost tripled over the review period due to the launch of more sophisticated products, better quality and also more expensive than the traditional cheap wax. The presence of imported products and price increases were also determinant for depilatories' growth. However, low purchasing power led to the increased usage of hair removers/bleaches, which accounted in 2003 for 47% of depilatory value sales. Value sales remained steady over the review period and declined by 7.2%, in constant value terms, in 2003 due to increased usage of cheaper waxes, manufactured locally. Indisputable leadership of Gillette, holding the highest share in the fastest growing subsectors, women's pre shave and razors and blades Gillette was the leading manufacturer in 2003 due to its indisputable dominance of the women's pre-shave and women's razors and blades. The new concept, the low starting base, the novelty effect and higher prices made Gillette perform better in value terms than the well established manufacturers of the more widely used hair removers/bleaches. After the launch of Gillette Sensor Excel for Women, women's razors and blades emerged and grew at a high rate. The high initial price and the next following expenditure for replacements made sales decline. The launch of Gillette Satin Care disposables was well received by the market due to the low prices and increased awareness due to similitude with the well-established disposable men razors. Bic also launched in 2003 Bic Twin Lady disposable razor, competing with Gillette in this fast-growing subsector. The low prices of disposables led to significant volume growth which in turn led also an increasing growth rates in 2003 on 2002, by 15% in constant value terms. If Gillette was leading by far the newly emerged women's pre-shave and women's razors and blades subsector, the hair removers/bleaches was more competitive, with several multinationals and domestic producers active on the market. Multinationals accounted for leading positions in 2001, with Sara Lee's Depilzero and Reckitt's Veet as the leading brands but they started to loose share in the coming years to domestic players, perceived as providing good quality at lower prices. Farmec succeeded to take the leadership in hair removers/bleaches due to strong availability and lower prices compared to imports. Domestic players were well represented in the subsector, with Gerovital Cosmetics, Miralon and Gerocossen also accounting for significant shares due to good quality at lower prices and availability in all the distribution channels. Despite the strong competition from domestic players, GlaxoSmithKline launched its Strep brand in 2003, but availability remained limited to supermarkets in large urban areas. Table 72 Retail Sales of Depilatories by Subsector: Value 1998-2003 Leu billion Women's pre-shave Women's razors and blades Hair removers/bleaches Depilatories 1998 - 1999 4.2 6.2 2000 8.5 7.4 2001 15.4 9.6 2002 22.1 12.1 2003 26.4 15.1 11.5 11.5 16.5 26.8 26.4 42.3 36.9 61.9 43.7 77.9 47.1 88.6 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 73 Retail Sales of Depilatories by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Women's pre-shave Women's razors and blades Hair removers/bleaches Depilatories 19.5 24.8 7.8 13.7 1998-03 CAGR 32.6 50.4 1998/03 TOTAL 309.3 669.9 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 74 Depilatories Company Shares 2001-2003 % retail value rsp Company Gillette Romania SRL Farmec SA Sara Lee Corp Reckitt Benckiser Romania SRL Gerovital Cosmetics SA Miralon Industries SRL Bic (Romania) Marketing & Distribution SRL Gerocossen SRL So.Di.Pro SRL GlaxoSmithKline SRL Romira Cosmetics SRL Cosmetic Plant srl Genmar Cosmetics SRL Others Total 2001 37.1 10.1 13.1 11.3 7.2 4.8 3.0 1.2 0.6 0.6 0.6 10.4 100.0 2002 41.6 10.8 11.6 9.1 6.6 5.1 2.5 2.4 1.0 0.7 0.4 8.2 100.0 2003 40.3 10.7 9.8 9.2 5.1 4.2 3.4 2.1 2.0 1.1 0.8 0.5 0.4 10.5 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 75 Depilatories Brand Shares 2001-2003 % retail value rsp Brand Gillette Satin Care Farmec Depilzero Veet Gillette Sensor Excel for Women Depilocrem Lon Bic Twin Lady Gerocossen Depilsoap Strep Royal Cosmetic Plant Lovely Others Total Company Gillette Romania SRL Farmec SA Sara Lee Corp Reckitt Benckiser Romania SRL Gillette Romania SRL Gerovital Cosmetics SA Miralon Industries SRL Bic (Romania) Marketing & Distribution SRL Gerocossen SRL So.Di.Pro SRL GlaxoSmithKline SRL Romira Cosmetics SRL Cosmetic Plant srl Genmar Cosmetics SRL 2001 2002 2003 22.4 32.0 34.1 10.1 10.8 10.7 13.1 11.6 9.8 11.3 9.1 9.2 14.7 9.7 6.2 7.2 4.8 - 6.6 5.1 - 5.1 4.2 3.4 3.0 2.5 2.1 1.2 2.4 2.0 1.1 0.6 1.0 0.8 0.6 0.7 0.5 0.6 0.4 0.4 10.4 8.2 10.5 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 10 Depilatories New Product Developments 2002-2003 Brand name Strep Depilatory Wax Company GlaxoSmithKline Gerta Prod Product type Depilatory Cream Depilatory Wax Launch date 2003 2003 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews 13.2 Forecast Sector Performance Euromonitor forecasts depilatories to be worth Leu 89.3 billion by 2008, down by 0.8% on 2003. Decreasing prices are estimated to cause this decline. Meanwhile, the expected integration into the EU by 2007 will also produce changes in disposable incomes, which in the case of depilatories will lead to a growing attendance of beauty salons by medium and higher-income consumers. At the same time, products available in retail channels will continue to appeal to lower-income women and thus maintain the demand for locally manufactured cheaper products. Table 76 Forecast Retail Sales of Depilatories by Subsector: Value 2003-2008 Leu billion Women's pre-shave Women's razors and blades Hair removers/bleaches Depilatories 2003 26.4 15.1 2004 28.4 15.7 2005 30.1 16.3 2006 31.7 16.8 2007 32.7 17.1 2008 33.1 17.4 47.1 88.6 44.5 88.6 42.6 89.0 40.9 89.5 39.7 89.5 38.8 89.3 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 77 Forecast Retail Sales of Depilatories by Subsector: % Value Growth 2003-2008 % constant value growth Women's pre-shave Women's razors and blades Hair removers/bleaches Depilatories 2003-08 CAGR 4.6 2.8 -3.8 0.2 2003/08 TOTAL 25.4 15.0 -17.6 0.8 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 14. SUN CARE 14.1 Sector Performance 2003 headlines Despite positive growth, the most dynamic subsector, self-tanning, remains small, appealing mainly to high-income Romanians Value salesof sun care products decline due to increased presence of cheap locally manufactured products Beiersdorf maintains the leading position but looses share to direct sales companies and domestic players. Despite positive growth, the most dynamic subsector, self-tanning, remains small, appealing mainly to high-income Romanians With an estimated growth rate of 4.1% over the review period, in constant value terms, self-tanning products was the fastest growing subsector. Starting from a very low base, its growth was also determined by high prices. Perceived as a luxury product, it appealed to a very small but loyal high-income segment of the population and sales were limited to very wealthy people in large urban areas. Awareness remained negligible for most Romanians. All the brands present on the market were upper-mass or premium because of the low interest of mass consumers for such products. Value sales of sun care products decline due to increased presence of cheap locally manufactured brands With value sales of Leu 158.9 billion in 2003, sun care was a small sector within the cosmetics and toiletries market. Although it declined by 12.8% over the review period, in constant value terms, it performed at a rate of 4.1% in 2003 due to the switch from multifunctional milks and creams to specialised sun products. The increased presence of locally manufactured products, cheaper than imports and sold during the summer season mostly via low margin street stalls on the seaside, led to value decline over the review period. However, the launch of new diversified protection factor improved formulae also by domestic players, together with growing perception of sun care products as necessary for efficient protection led to value growth in 2002 and 2003. The sea-season for tourism in Romania was still short, starting at the end of June and ending at the end of August, which was a real problem for the development of the sector. The absence of advertising was the consequence of the short period for summer holidays, which cannot create an incentive for manufacturers to spend significant amounts on advertising, leaving room for small local producers to enter the market with cheap products. Sun protection was the largest subsector and better formulae products replaced the doubtful no-name products especially in this subsector as most consumers started to consider that it was better to prevent than to cure. As a result, sun protection performed at a 6% growth rate in 2003, in constant value terms, but sales remained low despite wide availability and increased awareness of the risks associated with sunbathing. Beiersdorf maintains the leading position but looses share to direct sales companies and domestic players Beiersdorf maintained its leading position in 2003, although its share declined, due to the high perceived quality of its products, additional features and increased number of versions with added benefits that customers value. Competition from direct sales and local companies also strengthened due to the launch of new improved versions, more active in terms of protection and hydrating features. L'Oréal also had a good presence. New versions of Nivea Sun from Beiersdorf and Garnier Ambre Solaire from L'Oréal, with increased protection features led to the good performance of the multinationals in the latter years of the review period but awareness was very low due to the low interest in usage of a specific product and brand. Direct sales companies also performed very well but sales were limited by the short season and low purchasing power. Farmec, with its Gerovital Plant brand and Elmi Prodfarm with Elmiplant were the most prominent domestic manufacturers. While Farmec lost some share due to less aggressive penetration, Elmi Prodfarm performed very well, with share gain, following the launch of brand extensions with more protection factors and being perceived as providing high quality at affordable prices. Other Romanian manufacturers active in sun care- Ariel'91 with Class, Cosmetic Plant, and Gerovital Cosmetics with its Gerovital H3- performed well due to the fact that low purchasing power made most imported products unaffordable to large categories of the population. Although many Romanians still considered that sunbathing was better without the use of lotions and creams, they generally followed medical advice and protected their skin, especially in the first days of sun exposure. Price remained the priority in the buying decision but protection factors and hydrating features contributed to sales growth of quality products. Direct sales companies also gained significant shares due to aggressive penetration and the fact that the direct sellers can emphasise the importance of using these products. At the end of the review period there was a wide variety of products available, from fakes to famous brands in a number of presentations; however, there was also a big difference between availability and demand. This can be explained by the fact that small domestic companies had good turnovers and profits on short terms and worked according to seasonality while multinationals were present in this small sector with extensions of their product lines. Price, purchase and consumption habits and availability prevailed in the acquisition of a certain brand. Brand loyalty, except for premium brands, was very low. Sun protection by factor No significant studies were available for estimations of retail sales of sun care products by protection factor. All the protection factors were available on the market during the summer, from IP2 to IP60. Vitamin E, Aloe Vera and Alfa Flavon were the main active components. All manufacturers recommended that in the first days of sunbathing a higher protection factor was used, followed by lower. IP2, 4 and 8 were recommended all the time because of the hydrating effect. Children were recommended to use in the first days of sun exposure IP 25. The new Garnier Ambre Solaire for Men had IP12. Sun protection by formulation There was no study available for estimation of sun care by formulation. Caroten and Alfa Flavon were present in low protection factors, providing excellent hydrating effects, Vitamin E was recommended for higher protection, especially for children while aloe vera formulation was a component of after-sun products. Table 78 Retail Sales of Sun Care by Subsector: Value 1998-2003 Leu billion 1998 1999 2000 2001 2002 2003 Sun protection Aftersun Self-tanning Sun care 37.1 6.2 1.5 44.8 43.7 8.1 1.7 53.5 62.9 12.4 2.8 78.0 85.4 16.6 3.9 105.9 107.2 19.1 5.1 131.4 132.1 20.4 6.4 158.9 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 79 Retail Sales of Sun Care by Subsector: % Value Growth 1998-2003 % current value growth 2002/03 Sun protection Aftersun Self-tanning Sun care 23.2 6.8 25.5 20.9 1998-03 CAGR 29.0 26.7 33.5 28.8 1998/03 TOTAL 256.5 226.7 323.3 254.6 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 80 Sun Care Company Shares 2001-2003 % retail value rsp Company Beiersdorf Romania SRL Avon Cosmetics Romania SRL Farmec SA Elmi Prodfarm SRL Oriflame Cosmetics Romania SRL Ariel '91 Laboratories L'Oreal Romania SRL Cosmetic Plant srl Gerovital Cosmetics SA Dr Soleil Prod Cosmetice SRL Johnson & Johnson Romania SRL Estée Lauder Romania SRL Europharm SA Genmar Cosmetics SRL Others Total 2001 23.4 7.4 13.5 7.1 7.7 4.6 4.1 3.7 2.9 3.2 2.4 0.5 1.3 0.2 17.9 100.0 2002 22.7 8.5 14.2 7.9 6.3 4.8 4.1 4.0 2.3 2.4 1.0 0.6 0.9 0.1 20.3 100.0 2003 20.4 13.6 12.6 10.4 5.2 5.0 4.5 4.2 2.0 1.3 0.6 0.6 0.4 0.1 19.1 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 81 Sun Care Brand Shares 2001-2003 % retail value rsp Brand Nivea Sun Avon Bronze Gerovital Plant Elmiplant Oriflame Class Ambre Solaire Cosmetic Plant Dr Soleil Gerovital F2 Company Beiersdorf Romania SRL Avon Cosmetics Romania SRL Farmec SA Elmi Prodfarm SRL Oriflame Cosmetics Romania SRL Ariel '91 Laboratories L'Oreal Romania SRL Cosmetic Plant srl Dr Soleil Prod Cosmetice SRL Gerovital Cosmetics SA 2001 2002 2003 23.4 22.7 20.4 7.4 8.5 13.6 9.4 10.4 11.0 7.1 7.9 10.4 7.7 6.3 5.2 4.6 4.8 5.0 4.1 4.1 4.5 3.7 4.0 4.2 3.2 2.4 1.3 1.5 1.3 1.2 Creola Johnson's Sun Care Clinique Ephelle Herbagen Others Total Gerovital Cosmetics SA Johnson & Johnson Romania SRL Estée Lauder Romania SRL Europharm SA Genmar Cosmetics SRL 1.4 1.0 0.8 2.4 1.0 0.6 0.4 0.5 0.5 1.3 0.9 0.4 0.2 0.1 0.1 22.0 24.2 20.8 100.0 100.0 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Summary 11 Sun Care New Product Developments 2002-2003 Brand name Company Product type Elmiplant 25 Elmi Prodfarm L'Oréal Emulsion total screen IP 25, suitable also for children Sun protection, IP12 Garnier Ambre Solaire for Men Launch date 2003 2002 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews 14.2 Premium versus Mass Premium products were sought mainly by very high-income consumers, a small but loyal segment. Due to low consumer purchasing power, they were perceived as 'super luxury' products. Quality, not price, was very significant for the growth of this segment, with consumers highly attracted by luxury brand names. Estée Lauder, Bourjois, Givenchy and Guerlain were the main premium brands on the market. Upper-end mass included products that target the population with above-average incomes and were represented by multinationals such as L'Oréal, Beiersdorf with Nivea Sun, Lab Avene and Johnson & Johnson. Most premium products were self-tanning and sun protection products. The traditional mass market segment was the largest and included products that targeted medium and lower income consumers, manufactured by local companies. There was low brand loyalty within mass products due to the short season and high price sensitivity. Table 82 Sun Care Premium vs Mass Analysis 1998/2003 % retail value rsp 1998 3.1 96.9 100.0 Premium Mass Total 2003 1.9 98.1 100.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 83 Premium Sun Care Brand Rankings 2003 Rankings Brand Clinique Company Estée Lauder Romania SRL 2003 1.0 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates 14.3 Forecast Sector Performance Euromonitor forecasts the sun care sector to be worth Leu 217.1 billion by 2008, up by 36.6% on 2003, in constant value terms. The expected integration into the EU will lead to positive changes in the disposable incomes of the population, that in turn will affect the sector towards increased usage of better quality products, providing increased protection. The long sunny periods during the year favour natural tanning and should foster the development of sun protection products, which were forecast to perform at the highest value growth rate. Usage of self-tanning products will continue to appeal only to wealthy people and they are estimated to record the second highest growth rate. The forecast real growth will be determined more by growth in value terms rather than in volume terms. Table 84 Forecast Retail Sales of Sun Care by Subsector: Value 2003-2008 Leu billion Sun protection Aftersun Self-tanning Sun care 200 200 200 200 200 200 3 4 5 6 7 8 132 141 153 165 178 189 .1 .6 .4 .8 .2 .6 20. 19. 19. 18. 19. 19. 4 7 1 9 1 5 6.4 6.8 7.2 7.6 7.8 8.0 158 168 179 192 205 217 .9 .1 .7 .3 .2 .1 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates Table 85 Forecast Retail Sales of Sun Care by Subsector: % Value Growth 20032008 % constant value growth Sun protection Aftersun Self-tanning Sun care 200 200 3- 3/0 08 8 CA TOT GR AL 7.5 43. 5 -0.9 -4.5 4.6 25. 3 6.4 36. 6 Source: Trade press (Capital, Ziarul Financiar, Adevarul Economic, Cosmetica Activa), company research, store checks, trade interviews, Euromonitor estimates ^Top © Copyright and Database Right Euromonitor 2004