Lee Chai Boon ADVOCATES & SOLICITORS ● Commissioner for Oaths ● Intellectual Property Lawyers ● Corporate & Commercial Lawyers ______________________________________________________________________________________ 20th August 2010 Legal update Electronic Transactions Act 2010 Singapore ratifies United Nations Convention on the Use of Electronic Communications in International Contracts This statute was passed on 10 June 2010 and came into operation on 1 July 2010. It repealed and replaced the Electronic Transactions Act (Cap 88 1999 Ed). One of the reasons for the new legislation was to align the law with the United Nations Electronic Communications in International Contracts adopted by the General Assembly of the United Nations on 23 November 2005. Singapore signed the convention on 6 July 2006 and ratified on 7 July 2010. The Convention was itself adopted by the General Assembly on 23 November 2005, with the objectives of enhancing legal certainty and commercial predictability in electronic communications used in international contracts. Contracts formed communications by electronic Contracts can be effectively concluded by electronic communications and programmed computers sending out automated response can bind parties in a contract for sale.1 Under the Electronic Transactions Act 2010 2, information shall not be denied legal effect, validity or enforceability solely on the ground that it is in form of an electronic record.3 “Electronic record” means a record generated, communicated, received or stored by electronic means in an information system or for transmission from one information system to another. 4 “Record” means information that is inscribed, stored or otherwise fixed on a tangible medium or that is stored in an electronic or other medium and is retrievable in perceivable form. 5“Electronic” means relating to technology having electrical, digital, magnetic, wireless, optical, electromagnetic or similar capabilities.6 In the formation of contracts, an offer and acceptance of an offer may be expressed by means of electronic communications.7 “Electronic communication” means a communication that the parties make by means of electronic records.8 “Communication” includes any statement, declaration, demand, notice, request, offer or the acceptance of an offer, that the parties are required to make or choose to make in connection with the formation or performance of a contract.9 A contract formed by using an electronic communication shall not be denied validity or enforceability solely on the ground that such communication was used for that purpose.10 Electronic Record An electronic record satisfies any rule of law 11 that: i) requires any information to be written, in writing, to be presented in writing or provides for certain consequences if it is not, if the information contained in such records is accessible so as to be useable for subsequent reference 12; ii) requires a signature 13 or provides for certain consequences if a document or a record 14 is not signed provided that: (a) a method is used to identify the person and to indicate that person’s intention in respect of the information contained in the electronic record 15; and 1 Lee Chai Boon ADVOCATES & SOLICITORS ● Commissioner for Oaths ● Intellectual Property Lawyers ● Corporate & Commercial Lawyers ______________________________________________________________________________________ (b) the method used is reliable16; or proven to have fulfilled the functions in sub-paragraph a) by itself or with further evidence 17. A declaration of intention or other statement shall not be denied legal effect, validity or enforceability solely on the ground that it is in the form of an electronic communication 18. Invitation to Treat A proposal to conclude a contract made through one or more electronic communications is considered an invitation to make offers when the following are satisfied 19: a) such proposal is not addressed to one or more specific parties; and b) such proposal is generally accessible to parties making use of information systems 20. This extends to a proposal to make use of interactive applications for the placement of orders through such information systems. 21The party making the proposal may however indicate clearly his intention to be bound in the case of acceptance of his proposal. 22 Contract between automated message system and natural person The Act also contemplates a contract formed by the interaction of an automated message system and a natural person, or by the interactions of automated message systems. Such contracts shall not be denied validity or enforceability solely on the ground that no natural person reviewed or intervened in the resulting contract or in each of the individual actions carried out by 23 the automated message systems. “Automated message system” means a computer program or an electronic or other automated means used to initiate an action or respond to data messages or performances in whole or in part, without review or intervention by a natural person each time an action is initiated or a response is generated by the program or electronic or other means. 24 Rules on despatch and receipt The Act also prescribes the time and place of despatch and receipt of electronic communications. 25 Under the Act, the parties may agree to exclude, derogate from or vary the effect of section 6, 11, 12, 13, 14, 15 or 16 of the Electronic Transactions Act. 26 Withdrawing an input error in electronic communication Under the Electronic Transactions Act 27, where there is any input error by a natural person in an electronic communication with the automated message system of another party, such person has the right to withdraw the portion of the electronic communication in which the input error was made 28 if the following are satisfied: a) such system does not provide an opportunity for the natural person to correct the error 29; b) the natural person notifies the other party of the error as soon as possible after having learned of the error and indicates that he has made such error 30; c) the natural person has not used or received any material benefit or value from the goods or services (if any) received from the other party 31. W here this proviso applies, the right is only to withdraw the erroneous part of the electronic communication and not a right to correct the error. 32 The statute does not provide for the legal consequences of such withdrawal of a part of an electronic communication. This would be dealt with under the applicable laws including common law that would examine the efficacy of the remainder of the communication. If the clarity or contents of the rest of the communication do not satisfy the requirements for contract formation, a binding contract will not 2 Lee Chai Boon ADVOCATES & SOLICITORS ● Commissioner for Oaths ● Intellectual Property Lawyers ● Corporate & Commercial Lawyers ______________________________________________________________________________________ result. 33 A situation where the s ystem does provide an opportunity for the natural person to correct the error would be where the automated message system provides a ‘confirmation screen’ containing the information initially furnished by the individual for correction before the information is received; or where the system receives the information and send a confirmation back for the individual furnishing the information to correct. 34 1 Chwee Kin Keong v Digilandmall.com Pte Ltd [2004] 2 SLR 594, [2004] SGHC 71 at [134] per VK Rajah JC. 2 Electronic Transactions Act 2010 (No 16 of 2010). For interpretation of a ratified treaty, see art 5 of the Convention which states that i) regard is to be had to its international character and to the need to promote uniformity in its application and the observance of good faith in international trade (art 5(1)); ii) questions concerning matters governed by the Convention that are not expressly settled in it are to be settled in conformity with the general principles on which the Convention is based. In the absence of such general principles, such questions are to be settled in conformity with the law applicable by virtue of the rules of private international law (art 5(2)). 3 Electronic Transactions Act 2010 s 6 (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 8). “Information” includes data, text, images, sound, codes, computer programs, software and databases: s 2(1). 4 Electronic Transactions Act 2010 s 2(1). “Information system” means a system for generating, sending, receiving, storing or otherwise processing electronic records: s 2(1). 5 Electronic Transactions Act 2010 s 2(1). 6 Electronic Transactions Act 2010 s 2(1). 7 Electronic Transactions Act 2010 s 11(1) (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 8(1). 8 Electronic Transactions Act 2010 s 2(1). For definition of “electronic record”, see text to note 4. 9 Electronic Transactions Act 2010 s 2(1). 10 Electronic Transactions Act 2010 s 11(2) (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 8(1)). 11 This includes any written law: Electronic Transactions Act 2010 s 2(1). 12 Electronic Transactions Act 2010 s 7 (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 9(2)). “Information” includes data, text, images, sound, codes, computer programs, software and databases: s 2(1). According to Explanatory note by the UNICITRAL Secretariat on the United Nations Convention on the Use of Electronic Communications in International Contracts para 146, the following terms have these intended meanings: a) “accessible” is meant to imply the information in the form of computer data should be readable and interpretable, and that the software that might be necessary to render such information readable should be retained; b) “usable” is intended to cover both human use and computer processing. 13 “Signature” and its grammatical variations means a method (electronic or otherwise) used to identify a person and to indicate the intention of that person in respect of the information contained in a record: Electronic Transactions Act s 2(1). 14 For definition of “record”, text to note 5. 15 Electronic Transactions Act 2010 s 8(a) (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 9(3)). 16 Electronic Transactions Act 2010 s 8(b)(i) which provides that the method is to be as reliable as appropriate for the purpose for which the electronic record was generated or communicated, in the light of all the circumstances, including any relevant agreement. 17 Electronic Transactions Act 2010 s 8(b)(ii). 18 Electronic Transactions Act 2010 s 12. 19 Electronic Transactions Act 2010 s 14 (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 14). 20 For definitions of “information” and “information system”, see notes 3 and 4. 21 Electronic Transactions Act 2010 s 14 (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 11). According to the Explanatory note by the UNICITRAL Secretariat on the United Nations Convention on the Use of Electronic Communications in International Contracts para 205, the expression “focuses on what is apparent to the person accessing the system, namely that it is prompted to exchange information through that information system by means of immediate actions and responses having an appearance of automaticity. It is irrelevant how the system functions internally and to what extent it is really automated.,,”) 22 Electronic Transactions Act 2010 s 14. 23 Electronic Transactions Act 2010 s 15 (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 12). This provision is an enabling provision and should not be “misinterpreted as allowing for an automated message system or a computer to be made the subject of rights and obligations” but should be regarded as treated such automatically generated messages as originating from the legal entity or natural person on whose behalf the system or computer is operated (Explanatory note by the UNICITRAL Secretariat on the United Nations Convention on the Use of Electronic Communications in International Contracts para 213). 24 Electronic Transactions Act 2010 s 2(1). 25 Electronic Transactions Act 2010 s 13. These rules replaced those rules under section 15 of the Electronic Transactions Act (Cap 88 1999 Ed) (now repealed) s 15. The new rules are adopted from the United Nations Convention on the Use of Electronic Communications in International Contracts art 10. UNCITRAL took the view that “it should not attempt to provide a rule on the time of contract formation that might be at variance with the rules on contract formation of the law applicable to any given contract (Explanatory note by the UNICITRAL Secretariat on the United Nations Convention on the Use of Electronic Communications in International Contracts para 175). Art 10 is intended to offer “guidance that allows for the application, in the context of electronic contracting, of the concepts traditionally used in international conventions and domestic law, such as “dispatch” and “receipt” of communications” (para 175). Under the Electronic Transactions Act (Cap 88 1999 Ed) (now repealed), whether the ‘receipt rule’ applied 3 Lee Chai Boon ADVOCATES & SOLICITORS ● Commissioner for Oaths ● Intellectual Property Lawyers ● Corporate & Commercial Lawyers ______________________________________________________________________________________ for acceptance by electronic record is not settled: Chwee Kin Keong v Digilandmall.com Pte Ltd [2004] 2 SLR 594, [2004] SGHC 71 at [99]; Chwee Kin Keong v Digilandmall.com Pte Ltd [2005] 1 SLR 502, [2005] SGCA 2 at [29] (affirmed on appeal). Although there was no ruling on this issue in Chwee Kin Keong, VK Rajah JC suggested a few reasons for preferring the receipt rule including: (1) e-mail communication takes place in a relatively short timeframe and may be seen to be instantaneous or near instantaneous; and (2) the United Nations Convention on Contracts for the International Sale of Goods (Vienna Convention) adopts the receipt rule (through use of the word ‘reaches’) for the declaration of acceptance or any other indication of intention (unless there is a contrary intention). The judge questioned the anomaly of having a receipt rule for the Vienna Convention contracts and a postal rule for domestic sales. These same observations would appear to apply to the new section 13 of the Electronic Transactions Act 2010 (which itself has two separate notions of receipt: a) at the time when the electronic communication becomes capable of being retrieved by the addressee at an electronic address designated by the addressee (s 13(2)); b) at the time when electronic communication becomes capable of being retrieved by the addressee at an electronic address not designated by the addressee and the addressee becomes aware that such communication has been sent to that address (s 13(3))). 26 Electronic Transactions Act 2010 s 5(3). Parties may agree to exclude the use of electronic records, electronic communications or electronic signatures in the contract or transaction, or to impose additional requirements as to the form or authentication of the contract or transaction: s 5(2). The Act itself does not apply to i) the creation or execution of a will; ii) negotiable instruments, documents of title, bills of exchange, promissory notes, consignment notes, bills of lading, warehouse receipts or any transferable document or instrument that entitles the bearer of beneficiary to claim the delivery of goods or the payment of a sum of money; iii) creation, performance or enforcement of an indenture, declaration of trust or power of attorney, except implied, constructive and resulting trusts; iv) any contracts for the sale or disposition of immovable property, or any interest in such property; v) the conveyance of immovable property or the transfer of any interest in immovable property: Electronic Transactions Act 2010 s 4 and First Schedule. 27 Electronic Transactions Act 2010 (No (No 16 of 2010). 28 Electronic Transactions Act 2010 s 16(1) (based on United Nations Convention on the Use of Electronic Communications in International Contracts art 14). The party on whose behalf the natural person was acting may also take steps to rectify the error. The proviso does not deal with errors made by a computer or machine, as this was deemed by UNCITRAL to be too complex an issue to which different jurisdictions may give varying answers (Explanatory note by the UNICITRAL Secretariat on the United Nations Convention on the Use of Electronic Communications in International Contracts para 230). “Input error” refers to errors relating to inputting wrong data in communications exchanged with an automated message system for instance, unintentional keystroke errors: Explanatory Note para 234. For definitions of “automated message system”. For definition of “electronic communication”. 29 Electronic Transactions Act 2010 s 16(1). 30 Electronic Transactions Act 2010 s 16(2)(a). 31 Electronic Transactions Act 2010 s 16(2)(b). UNCITRAL considered that benefit may be received electronically and instantaneously on the electronic transaction which would render restoration impossible and inequitable. Also, mere access to information itself might be a benefit received that could not be returned even though the physical medium on which the information was stored could. It also highlighted the situation when the mistaken party accepts a consideration that varies in value between the time of receipt and the first opportunity to return (in which case restitution would not be an adequate remedy). See Explanatory note by the UNICITRAL Secretariat on the United Nations Convention on the Use of Electronic Communications in International Contracts para 249. 32 UNCITRAL declined to provide in the convention a general right to correct erroneous communications for the following reasons: a) it would introduce additional costs for system providers; b) this remedy would not have an equivalent in the paper world which discrepancy UNCITRAL wanted to avoid; c) it would cause practical difficulties as operators of automated message systems “may more readily provide an opportunity to nullify a communication already recorded than an opportunity to correct errors after a transaction has been concluded”. 33 See Explanatory note by the UNICITRAL Secretariat on the United Nations Convention on the Use of Electronic Communications in International Contracts para 241. 34 See Explanatory note by the UNICITRAL Secretariat on the United Nations Convention on the Use of Electronic Communications in International Contracts para 233. by Jeffrey Lee For further enquiries please email: jeffreylee@leechaiboon.com 4