PHILIPPINE TOURISM MASTER PLAN EXECUTIVE SUMMARY 1. INTRODUCTION History shows the long term development of tourism in the Philippines has been influenced by the interaction of a wide range of internal and external factors. These factors include: the relative attractiveness of the country over time, its proximity to markets, the availability of tourist infrastructure and superstructure, and the extent to which its role as a promoter of economic and social development is recognized; the location of the Philippines within one of the planet’s most active typhoon, volcanic and earthquake belts: and almost total dependence on Manila, and the resulting vulnerability to externally and internally produced dislocation. In combination, these factors have produced a modest annual average growth curve, punctuated by long periods of stagnation and decline, followed by brief burst of rapid growth which in fact occurred in 1988 and 1989. This pattern of development is highly debilitating not only on the economy but also on the industry. The availability of a master plan to guide tourism development on a course that minimized the impact of negative factors, while maximizing the positive and generates a sustainable growth curve, is essential, if the contribution of tourism to national, regional and local development goals and objectives are to be optimized. The main mission of the Master Plan for tourism development in the Philippines is to provide this course. 2. CURRENT POSITION PHILIPPINES OF TOURISM IN THE The tourism sector of the Philippines, which currently caters to the needs of around 1 million foreign and 2 million domestic tourists, is concentrated largely on the National Capital Region (NCR). It is a relatively small and well informed market, and responds quickly to adverse news, so that rapid reversals in tourism flows can be experienced. Despite its small scale, its over-concentration into the NCR and its volatility, tourism makes a significant contribution to the Philippine economy. In 1990, it has been estimated that tourism: generated over P60 billion (US$ 2.47 billion in gross revenue; accounted for 4.9% of Gross Domestic Product based on a contribution of P52 billion; employed an estimated 660,000 people; and earned P25 billion (US$ 1.04 billion)in net foreign exchange for the Philippines. Studies indicate that with proper control and planning, even a modest increase in tourism flows could significantly increase the economic benefits that tourism can bring. For example, if tourism contribution to GDP increased by an average of 7% p.a., and national GDP grows at 5.5%, then the GDP contribution of tourism would increase from 4.9% current by the year 2010. In the above context, the question must be asked , to what extent is it possible to expand the tourism sector, given the factors that control its development. 3. SCOPE FOR EXPANSION The main conclusions of studies undertaken by the project team on the scope of the sector to expand at a macro scale are; the market and the competitive attraction in the Philippines to match them with are available, and can be delivered at a standard and price that is competitive in ASEAN ; and the capability of the economic, social and ecological environment to handle growth is still considerable despite the fact that there is a crisis in each sphere. However, the physical and capacity of the tourism sector is limited by: its inability to move large volumes of tourists to other parts of the Philippines outside NCR; the lack of trained human resources at the required standard and quantity: institutional overlap and human resource shortages in the tourism planning development, financing, and management area: strong competition for public and private sector finance; land use planning and development policies that makes it difficult to readily develop large resort estates; and unpredictable events such as earthquake, volcanic eruption, regional conflicts, internal political disputes and insurgency; These factors place a limit on the total volume of foreign and domestic tourism that the Philippines could expect to host in the short term and in the medium to longer term, unless a program of action is taken to remove unreasonable restraints to expansion. 4. TOURISM GOALS, OBJECTIVES, STRATEGIES & TARGETS The extent to which there can be a commitment to expanding tourism, using increasingly scarce public sector resources, especially in light of the need to divert funds to disaster relief, will depend upon the level of investment involved, and ultimately on the extent to which this will contribute to economic, social and environmental goals and objectives. At a national level, the main goals of tourism master plan must be to: optimize the contribution of tourism to economic growth at a national and regional level; enhance and contribute to social cohesion and cultural preservation at a local level; develop tourism on an environmentally sustainable basis; and develop a diversity of destination, attractions and markets to minimize exposure to major internal threats to tourism activities. The results of an evaluation of the alternative strategies available to achieve these goals and objectives concluded that the best strategy would be to: adopt a cluster development approach based on the establishment of three main international gateways and associated satellite destinations; adopt a niche/mass market approach based on diverse mix of special interest, vacation, resort, convention, exhibition, touring and incentive travel products; and work towards a balance of development between foreign and domestic tourism Given the restraint on the provision of infrastructure in the short to medium term, the implementation of strategic objectives will need to be phased. Up to 1993, the focus should be on: completing the development of key infrastructure projects; planning strategic infrastructure and resort development; making the best use of existing tourist attractions, facilities and markets; unlocking policy constraints and streamlining the institutional structure; and developing contingency plans. Between 1994 and 1996, expanding strategic infrastructure projects, developing new resort estates in emerging destinations and establishing training facilities would be necessary actions. In the longer term, moving to the full establishment of the three cluster development concept including continued development of emerging and potential destination areas. Given the national tourism goals, objectives and strategic thrust recommended, Table 1 sets out the target tourism levels considered as sustainable over the short, medium and longer term. Table 1 DOMESTIC & FOREIGN TOURISM TARGETS (000’S VISITORS AND NIGHTS) PERIOD SHORT TERM TO 1993 MEDIUM TERM TO 1996 LONG TERM TO 2010 2,344 9,000 2,685 10,310 5,118 19,653 1,500 10,666 1,710 14,604 5,365 40,767 4,395 24,914 10,483 60,420 Domestic Markets: Visitors* Nights Foreign Markets: Visitors Nights TOTAL: Visitors 3,844 Nights 19,666 Source: Tourism Master Plan Project Office *Estimated domestic visitors using commercial accommodation The main source of the foreign markets are targeted from East Asia which is projected to increase its share from 43% to 59% by 2010. The bulk of the foreign market will be holiday based (72% by 2010) of which resorts would account for a major proportion. 5. POLICY IMPLICATION The successful implementation of the recommended development strategy and associated tourism targets, will require the adoption of new policy positions on cluster destination strategies, tourist accommodation facilities, transportation infrastructure priorities and services, marketing, product development, manpower training, development standards and guidelines. The main policy thrust in each area is reviewed below. 5.1 Cluster Development Areas The development of tourism in the Philippines should be based on a policy that is tuned to creating three tourism development clusters. Each cluster should be served by one or two major international gateways, linked to a variety of satellite destinations. The three cluster destination areas are: * the Luzon cluster including Palawan, Mindoro and Marinduque based on positioning it as a multi- faceted destination providing attractions for all markets; * the Visayas cluster including Cebu, Bohol, Samar, Leyte, Negros Occidental and Oriental, and Panay, based on positioning it as a resort and cultural heritage destination; and * the Mindanao cluster including Davao, Zamboanga del Sur and del Norte, Cagayan de Oro, Surigao del Norte and del Sur, Misamis Oriental and Occidenrtal, based on positioning it as an exotic wilderness and cultural destination. Within this cluster gateway structure, there should be existing, emerging and potential satellite destinations, each with their own unique positioning theme. The hierarchical structure of proposed cluster development strategy is illustrated on Section 6.2 of the Long Range Plan. Within the context of this structure, and the objective of bringing about a fair distribution of tourism in the Philippines, Table 2 sets out the target volume of foreign and domestic tourists for each development cluster. Table 2 DISTIRBUTION OF TARGET VISITORS WITHIN THE PHILIPPINES (000’S) YEAR 1993 1996 2010 LUZON: Domestic* Foreign TOTAL 3,117 1,072 4,189 3,593 1,158 4,751 7,037 2,682 9,719 VISYAS: Domestic* Foreign TOTAL 1,341 344 1,685 1,520 417 1,937 2,815 1,663 4,478 MINDANAO: Domestic* Foreign TOTAL 1,400 84 1,484 1,593 136 1,729 1,989 1,019 3,008 TOTAL: Domestic* Foreign 5,858 1,500 6,706 1,711 11.841 5.3665 7,358 8,417 17,206 TOTAL *Domestic visitors using commercial accommodations and estimated non-commercial accommodation It can be seen from this that over time, the sector’s reliance on Luzon, and hence its exposure to internal dislocation will be significantly reduced, while the benefits of tourism, more widely distributed. 5.2 Accommodation Development Policies Since the NCR will experience an oversupply of accommodation up to 1996, and as the main thrust of tourism development strategy is to reduce exposure to one centre, the main aim of policy should be to encourage tourist accommodation development outside the NCR, especially in the Visayan and Mindanao clusters. This can be achieved by: * focusing development incentives to encourage up-grading and development of accommodation outside the NCR within the recommended satellite destination hierarchy: * introducing an overseas marketing development growth scheme to assist resorts located outside the NCR to market their facilities in foreign markets; * creating major resort estates in the Visayas and Mindanao clusters as well as in the northern part of the Luzon cluster; and * coordinating the provision of transportation infrastructure and services with the development of proposed resort estates. To ensure that resort accommodation also caters to the requirements of the price sensitive domestic market, policy should focus on encouraging the development of designs that are not only appropriate to travel requirements, but also tailored to the budget of this market. 5.3 Transportation Policies The strategy for tourism development requires a re-setting of existing policies mainly in the air transport sector. Here, it will be necessary to: * adopt a more flexible approach to approving inbound air inclusive charters and provision of scheduled air services on the part of other carriers; * designate other domestic and international carriers to service secondary airports in the Philippines; * expand domestic and international terminal facilities at the main gateways to handle growth; and * de-regulate the economics of domestic air operation and introduce greater competition on all domestic routes. In case of road sea and rail transportation policies, the main thrust should be to: 5.4 * give priority to up-grade and develop road connections between air sea ports and centres of tourism activity; * focus on the development of inter-island cruising activities for the foreign market and improving the quality of domestic ferry services to a standard at least matching that of the Aboitiz Super Ferry line currently in service in the Philippines; and * in terms of railway development policy, the needs of tourism should be factored into existing up-grading programs. Marketing Policies Marketing policy should be developed and implemented in three phases: 1. In the short term, the policy should be to address immediate problems (up to 1993 ). * poor utilization of existing facilities; * image with regard to stability and security; * image for tourism investors which implies uncertainty; and * 2. 3. 5.5 improved service and access to entertainment, restaurants, shopping and tours. In medium term, the policy should be to start to project the Philippines as a major and revived tourist destination aiming at a wide spectrum of markets, but particularly at the emerging domestic and East Asian leisure markets (between 1994 and 1996). In the long term, the policy should seek to build upon the initiatives in the medium term but diversify the Philippines into a major world tourist destination (beyond 1996) Product Development Policies The main thrust of product development policy should be to upgrade and diversify the existing range of products available to the Philippines by: * focusing on doing one or two attractions well in each gateway location; * creating at least one “must cluster/gateway; * improving access to, and information on, existing products; * improving the standard of existing tour products and programs; * encouraging the development of additional day visitor activities at destination areas; * improving the reliability of domestic transportation services; and * creating new resort, special interest tour products based on the unique competitive features of the Philippines. see” attraction close to each 5.6 Manpower Training Policies By 1995, it is estimated that there will be a need for additional 36,600 trained staff in the hospitality and travel service sector. The current training system will not be able deliver this demand in the quantity and at the quality required. To deliver the necessary trained manpower at the quantity and standard necessary, the main thrust of training policies should be to establish: * a Tourism Industry Training Board (TITB), based on the existing Hotel and Restaurant Board Foundation Inc. but strengthening its ability to implement policy through legislation; * regional training centres in the three development clusters; * an internationally acceptable standard setting and certification program; and * a faculty trainer development program, aimed at teaching hospitality industry professionals the teaching skills. The TITB should be attached to the National Tourism Office (NTO). 5.7 Development Standards & Guidelines At present, tourism falls under the open space recreation category in the Zoning Ordinances. The developments are this without any regulations and guidelines. From a policy of view, tourism development should be based on: * a suitability study based on location, land use, social values, landscape and the environment; * assessment of the capacity and density standards based on the suitability study; * site planning standards related to earthworks, roads, parking, construction works and landscape protection; * housing standards based on style, building heights, setbacks and materials; and * utility standards for solid waste disposal, sewage treatment, power, water, drainage, fire and communications. All municipalities (LGUs) with jurisdiction over areas designated for tourism development, should, in coordination with DOT, submit a proposal to HLURB for re-zoning of these areas to tourism zones. The process for approval of re-zoning plans are the same as that for approval of a Zoning Ordinance. The approved re-zoning will then be submitted to HLURB for ratification.