Indira Institute of Management Pune MBA Question Papers Year 2009 Semester – I Sub. Code 101 102 103 104 105 106 Subject Name O. B. & P. P M. Management Accounting Managerial Economics Statistical & Quantitative Method Legal Aspects of Business Basic of Marketing May 2009 Old Old Old Old Old Old New New New New New New Semester – II Sub. Code 201 202 203 204 205 206 Subject Name Marketing Management Financial Management Human Resource Management Manufacturing & Operation Management Material & Logistics Management Management Information System May 2009 Old New Old New Old New Old New Old New Old New Back to Syllabus Page Semester – III Sub. Code 301 302 303A 303B 304B 305B 303E 303D 303E 304A 304CS 304D 304E 305A 305B Subject Name Business Policy & Strategic Management Management Control System Marketing Sp. Marketing Research Advance Financial Management Direct Taxation Merchant Banking & Financial Services HRM Sp. Labour Laws-I Logistics And Supply chain Management Labour Law Integrated Marketing Communications Relational Database Management System Quality Management HRM – Industrial Relation Marketing Management – Distribution ant Retail Management Finance – Merchant Banking and Financial Services 2009 May May May May May May May May May May May May May May May 305C 305D 305E Visual Basic and Oracle Production & Material – Production Planning and Control H R - Personnel AdministrationApplication & Procedure May May May Back to Syllabus Page Semester – IV Sub. Code 401 402 403 404A 404B 404C 404D 404E 407A 407B 407C 407D 407E 408A 408B 408C 408D 408E Subject Name Entrepreneurship Development & Project Management International Business Management Current Trends in Management Services Marketing Indirect Taxation OOD CONCEPTS AND JAVA PROGRAMMING Inventory Management Labour Welfare Strategic Marketing and Relationship Management International Finance Project Management and IT Management Production & Material – Materials Requirements Planning HRM – Strategic Human Resource Management Marketing Management – Product and Brand Management Strategic Financial Management Computer Specialization Production and Material Specialization Labour and Other Laws Back to Syllabus Page 2009 May May May May May May May May May May May May May May May May May May Total No. of Questions: 7] [Total No. of Pages: 1 P675 [3575] - 11 M.B.A. (Sem. - I) May 2009 ORGANISATIONAL BEHAVIOUR & PRINCIPLES & PRACTICES OF MANAGEMENT (2005 Pattern) Time: 3 HoursI [Max. Marks: 70 Instructions to the candidates: 1) Question NO.1 is compulsory. 2) Solve any Three questions of the remaining. Q1) a) Define Organisational Behaviour. Explain Autocratic & custodial models of OB. [10] b) Define management. Explain various functions of management. [15] Q2) Elaborate A.H. Maslows need hierarchy theory of motivation. 15] Q3) Define leadership. Explain the styles of leadership. [15] Q4) What do you mean by planning. Explain the purpose, planning premises and MBO. [15] Q5) What is departmentation. Explain line & staff authority and de-centralisation. [15] Q6) Explain the concept of conflict management & explain the process. [15] Q7) Write short notes on (any three): [15] a) Formal organisation & Informal groups. b) Control techniques. c) Organisational commitment. d) Job satisfaction. e) Steps in decision making process. Semester – I Total No. of Questions: 9] [Total No. of Pages: 4 P760 [3575)-12 M.B.A. (Sem.-I) May 2009 (102) Management Accounting (New) (2005 Pattern) Time: 3 Hours} Illstructiolls to tlte candidates: 1) Question No.1 is compulsory. 2) Attempt any two questions from each section. [Max. Marks: 70 3) 4) Figures to tlte right indicate marks. Use of simple calculator is allowed. QI) The expenses budgeted for production of 10,000 units in a factory are furnished below: [10] Rs. per unit Material 70 Labour 25 Variable Overheads 20 Fixed overheads (Rs.I0,0000) 10 Variable expenses (direct) 05 Selling expenses (10% fixed) 13 Distribution expenses (20% fixed) 07 Administration expenses (Rs.50,000) 05 _________ Total 155 _______ Prepare a budget (flexible) for the production of 8000 units and 6000 units. Assume that administration expenses are rigid for all levels of production. SECTION - I Q2) Explain the different methods of classification of overheads. [15] Q3) What do you understand by budgetary control? What are the essentials for the success of a budgetary control system. [15] Q4) How is marginal costing useful in the decision making of a fim1? [15] Q5) Write short notes on : (any three) : [15] a) Material Price Variance. b) Materiality and Accural Concept. c) Time Keeping. d) Labour Turnover. e) Items Excluded from Cost Sheet. SECTION"- II Q6) The accounts of L & T manufacturing company, Bombay submitted the information from Costing Department. Find out - [15] a) Material Consumed. b) Prime Cost. c) Factory Overheads d) Administrative overheads e) Total Cost. Drawing office salaries Counting house salaries Carriage and cartage outward Carriage on purchases Bad debts Repairs of plant and machinery Rent, rates and insurance Factory 17,000 Office 4,000 13,000 25,200 8,600 14,300 13,000 8,900 21,000 Sales Stock of materials Opening Closing Material purchased Traveling expenses Traveler’s salaries and commission Productive wages Depreciation Office furniture 6,000 Plant and machinery 13,000 → Director's fees Gas and Water Factory Office Manager's salary (factory 3/4 and office 1/4) General expenses Income tax Dividend 9,22,200 1,25,600 96,000 3,70,000 4,200 15,400 2,52;000 19,000 12,000 2,400 8,00 20,000 6,800 1,000 2,000 Q7) The following miscellaneous information regarding the operations of 2005 has been made available from the records ofPankaj [15] Sales Rs.I00,000 Direct materials used RsAO,OOO Direct labour Rs.15,000 A.xed manufacturing overheads RS.20,000 Gross profit RS.20,000 Net loss Rs.5,000 Fixed selling and administration expenses RS.1 0,000 there are no beginning or ending inventories. Calculate = a) Variable selling and administration expenses. b) Contribution margin in rupees. c) Variable factory overheads. d) Break even point in rupees. e) Factory cost of goods sold. Q8) Prepare a cash budget for the quarter ended 30th sept'2007 based on the following information. [15] Cash at bank on 1 st July' 2007 Rs.25,000 Salaries and wages estimated monthly RS.1 0,000 Interest payable - August RS.5,000. Particulars June July Aug Sept (Rs.) (Rs.) (Rs.) (Rs.) Estimated cash sales 1,40,000 1,52,000 1,21,000 Credit sales 1,00,000 80,000 1,40,000 1,20,000 Purchases 1,60,000 1,70,000 2,40,000 1,80,000 Other expenses 20,000 22,000 21,000 (Payable in same month) Credit sales are collected 50% in the month of sales are made and 50% in the month Following. Collection from credit sales are subject to 5% discount if payment is received in the month of sales and 25%'in payment is received in the following month. Creditors are paid either on prompt or 30 days basis. It is estimated that 10% of the creditors are in the prompt category. Q9) The standard quantity and standard price of raw material required for one unit of product A are given as follows: [15] Quantity Standard Price Material x 2kg Rs.3 per kg Material y 4kg RS.2 per kg The actual production and relevant data are as follows: Output 500 units of Product A. Material Total quantity Total cost for 500 units x 1100 kg 3410 y 1800 kg 3960 Calculate variances. Semester – I Total No. of Questions: 7] [Total No. of Pages :1 P676 [3575] - 13 M.B.A. (Sem.- I) May 2009 (103) : MANAGERIAL ECONOMICS (2005 Pattern) (Old) Time: 3 Hours} Instructions to the candidates: 1) Answer allY Five questions. 2) All questions carry equal marks. 3) Draw suitable diagrams wherever necessary. [Max. Marks :70 QI) Describe the nature, scope and practical significance of Managerial Economics. Q2) Describe fully the concept of price elasticity of demand. Q3) State and explain the Law of Diminishing Marginal Returns. Q4) a) What are the features of Oligopoly b) Explain Innovation theory of profit. Q5) What is cost Benefit Analysis? Explain the steps involved in it. Q6) a) Can government intervention helps in controlling monopolies and regulating prices? Support your answer. b) Explain the term disinvestment with examples. Q7) Write notes on (Any two): a) Significance of national income accounting. b) Consumption function. c) Objectives of demand forecasting. d) Need for planning in business. Semester – I Total No. of Questions: 5) [Total No. of Pages :4 P677 [3575] - 14 M.B.A. May 2009 104: STATISTICAL AND QUANTITATIVE METHODS (2005 Pattern) Time: 3 Hours} [Max. Marks :70 Instructions to the candidates: 1) Question NO.1 is compulsory. 2) Attempt any two from the remaining. 3) Use of electronic calculators and statistical tables are allowed. 4) Figures to the right indicate full marks. Ql) a) The following data relate to ages of a group of workers in a factory. Draw the ogive curves. Compute the Median. Check the computed Median with the Median value obtained from the graph. Also find from the graph, the number of workers between ages 28 - 48. [10] Ages 20 -25 25 - 30 30-35 35 -40 40-45 45 - 50 50 - 55 55 -60 No. of 35 45 105 90 74 70 51 30 Workers b) Consider a small plant which makes two types of automobile parts, say A and B. It buys castings that are machined, bored and polished. The capacity of machining is 25 per hour for A and 24 per hour for B, capacity for boring is 28 per hour for A and 35 per hour for B and the capacity of polishing is 35 per hour for A and 25 per hour for B. Castings for part A cost Rs. 2 and sell for Rs. 5 each and those for part B cost Rs. 3 and sell for Rs. 6 each. The three have running costs of Rs. 20, Rs. 14 and Rs. 17.50 per hour. Assuming that any combination of parts A and B can be sold. Formulate and solve this problem as an LPP to determine the optimum product mix and maximum profit. [10] Die A has four red faces and two white faces. Die B has two red faces and four white faces. A coin is flipped once. If it falls heads the game continues by throwing die A, if it falls tails die B is to be used. i) Show that the probability of getting a red face at any throw is V2. ii) If the first two throws resulted in red faces, what is the probability of red face at the ;3fd throw? [10] . Q2) a) Explain the concept of association of attributes and illustrate the coefficient of association. [5] b) A collar manufacturer is considering the production of a new style collar to attract young men. The following statistics of neck circumference are available based on the measurement of a typical group of students. Mid value (in inches) 12.5 13 13.5 14 14.5 15 15.5 No. of Students 4 19 30 63 66 29 18 Compute the Mean and Standard Deviation for the size of collars. [5] 16 1 c) From a city population, the probability of selecting (i) a male or a smoker is 7/10, (ii) a male smoker is 2/5 and (iii) a male, if a smoker is already selected is 2/3. Find the probability of selecting: [5] A non-smoker A male A smoker, if a male is first seleCted. Given rl2 = 0.6, r23 = 0.5, r21 = 0.7. Calculate rl23 and RU3" [5] Q3) a) The marks secured by recruits in the selection test (X) and in the proficiency test (Y) are given below: Calculate Karl Pearson's coefficient of correlation. [8] X 10 15 12 17 13 16 24 14 22 20 Y 30 42 45 46 33 34 40 35 39 38 b) Hundred children took three examinations A, Band C; 40 passed the first 39, passed the second and 48 passed the third, 10 passed all three, 21 failed all three, 9 passed the fJrst two and failed the third, 19 failed the first two and passed the third. Find how many children passed at least t~o examinations. Show that for the question asked certain-of the given frequencies are not necessary. Which are they? [6] Assume the mean heights of soldiers to be 68.22 inches with a variance of 10.8 inch2• How many soldiers in a regiment of 1000 would you expect to be over 6 feet tail? (Given that the area under the standard normal curve between x = 0 and X = 0.35 is 0.1368 and between X = 0 and X = 1.15 is 0.3746). [6] Q4) a) Consider the game with the following pay off table: [6] PI B Player B B1 B2 2 6 A2 -2 A Player Al A i) Show that the game is strictly determiriable, whatever A may be. ii) Determine the value of the game. b) A company has three factories at Amethi, Baghpat and Gwalior having production capacity of 5000, 6000 and 2500 tonnes respectively. Four distribution centres at Allahabad, Bombay, Kolkata and Delhi requiring 6000, 4000, 2000 and 1500 tonnes respectively of the product. The transportation costs per tonne from different factories to different centres are given below. Suggest an optimum transportation schedule and find the minimum cost of transportation. [8] Factories Amethi Allahabad 3 Baghpat 7 Distribution Centres Bombay Kolkata 2 7 5 2 Delhi 6 3 Gwalior 2 5 4 5 c)A modem home appliances dealer finds that the cost of holding 'a mini cooking range in stock for a month is Rs. 200 (insurance, minor deterioration, interest on borrowed capital, etc.). Customers who cannot obtain a cooking range immediately tend to go to other dealers and he estimates that for every customer who cannot get immediate delivery, he loses an average ofRs. 500. The probabilities ofa demand of 0, 1,2,3, 4, 5 mini cooking ranges in a month are 0.05, 0.10, 0.20, 0.30, 0.20 and 0.15 respectively. Determine the optimal stock level of cooking ranges. Also find EVPI. [6] Q5) a) A company is considering and expansion into five new sales territories. The company has recruited four new salesmen. Based on the salesmen's experience and personality traits, the sales manager has assigned a rating to each of the salesman for each of the sales territories. The ratings are as follow: Territory Salesmen A 1 75 2 80 3 85 4 70 5 90 B C 91 78 71 90 82 85 75 80 85 80 D 65 75 88 85 90 Suggest optimal assignment of the salesmen. [7] b) The arrival of customers at the service centre is according to Poisson at an average rate of 9 customers per 10 minutes. The service rate at the centre is 10 customers per 10 min. Calculate: [6] i) Utilization factor of service centre. ii) Waiting time of customers in the system. iii). Average number of customers in a non-empty queue. c) At a bus terminus every bus should leave with driver. At the terminus they keep 2 drivers are reserved, if anyone on scheduled duty is sick and could not come. Following is the probability distribution that driver becomes sick. [7] Number of Sick Drivers 0 1 2 3 4 5 Probability 0.30 0.20 0.15 0.10 0.13 0.12 Simulate for 10 days and find utilization of reserved drivers. Also find how many days and how many buses cannot run because of non availability of drivers. Use the following sequence of random numbers. 30 54 34 72 20 02 76 74 48 22 Semester – I Total No. of Questions: 7] [Total No. of Pages: 1 P761 [3575]-15 M.B.A. (Sem. - I) May 2009 (105) LEGAL ASPECT OF BUSINESS (2005 Pattern) Time: 3 Hours} Instructions to the candidates: 1) Attempt any four questions from Q.No. 1 to Q.No. 6. 2) Q.No. 7 is compulsory. 3) All questions carry equal marks. Ql) Explain the essential characteristics of a valid contract. Q2) Define the term 'misrepresentation' distinguish it from fraud. {Max. Marks: 70 Q3) Define unpaid seller. What are his rights under the sale of goods Act. Q4) What is a Bill of Exchange? What are its essential elements. Q5) Explain composition and jurisdiction of state commission as per consumer protection Act. Q6) Define the term "offer". Explain the legal rules regarding a valid offerQ7) Write short notes (any two): a) Caveat Emptor. b) Quantum Meruit. c) Goods under sale of good Act. d) Unfair Trade Practices. Semester – I Total No. of Questions: 7] Time: 3 Hours} P678 [3575] - 16 M.B.A. (Sem.- I) May 2009 106:BASICS OF MARKETING (2005 Pattern) [Total No. of Pages :1 {Max. Marks :70 Instructions to tile candidates: 1) Answer any Five questions. 2) All questions carry equal marks. Ql) "The terms 'Selling and Marketing' are frequently used in an interchangeable manner. However selling is merely a tip of the iceberg called as marketing". Comment. Briefly explain various functions of marketing. Q2) What do you mean by the term 'Consumer Behaviour'? Describe various factors influencing buying behaviour of consumers. Q3) "In the modem business world, the significance of marketing management has increased to a great extent due to the constant changes in macro environment". Critically evaluate the statement analysing the macro environmental factors influencing Indian marketing world. Q4) Describe the various bases of market segmentation. How the market segmentation can be done in respect of a) Shampoo b) Foot wares c) Wrist Watches. Q5) Define 'Marketing Audit'. Describe the nature and scope of marketing audit. Q6) What do you mean by 'Social Responsibilities of Marketing Organisation' Discuss its nature & importance in the modern world. Q7) Write notes (Any two): [7] a) Buying Decision Process. b) Steps in Marketing Planning Process. c) Market Targeting & Positioning Strategies. d) Ethics in Marketing. Semester – I Total No. of Questions: 6] [Total No. of Pages: 2 P715 [3575] - 101 M.B.A .. (Sem. - I) May 2009 (101): ORGANISATIONALBEHAVIOURAND PRINCIPLES AND PRACTICES OF MANAGEMENT (2008 Pattern) Time: 3 Hours} [Max. Marks :70 Instructions to the candidates:1) Question number one and six is compulsory. 2) Attempt any three questions out o/remaining questions. 3) Marks are indicated against each question. Ql) a) Define Organisational Behaviour. State its importance and scope. [10] b) Elaborate the contributions put forth by F.W. Taylor & Henry Fayol towards evolution of management thoughts. [15] Q2) Define planning. Explain steps involved in planning and state the limitations in planning. [12] Q3) Explain the meaning of personality. What are the determinants of personality? [12] Q4) Define Decision making. Explain its importance and process. [12] Q5) Short notes (any three) [12] a) Maslow's theory of need Hierarchy. b) Stress as a motivator. c) Leadership styles. d) Decentralisation. e) Process of controlling. Q6) Case study [9] Giridhar had come a long way from when he joined R.P. Communications (having a turnover ofRs. 20 lakhs) as a trainee artist in 1995 and today he had come to occupy the position of Creative Head at R.P. Communications (with a turnover ofRs. 15 crores). As a young trainee (in 1995), Giri (as Giridhar is addressed by his colleagues) has been an amicable personality, he had always displayed keenness to gain knowledge - learn more, many-visible traits of creativity - in the sense try to make "unique"/different from others presentations, willing to share information and so on. It was typically these qualities ofGiri which made him approachable to others and appreciated by one and all, and also saw him rising in the organisation structure. Nicky Tanwar, the Creative Director at R.P. Communications, who had known Giri right from the time he had joined R.P. Communications as trainee, was surprised and recalling the contents of the just concluded meeting with the members of the creative team at R.P. Communications. Meena (a recent recruit at R.P. had said "Madam, Giri sir, scares the hell out of us by re~using to listen to our point to view". Raj an executive at R.P. Communications had revealed "Madam, Giri withholds important information from us, and creates conflict when he has to interact with other teams at R.P". Mohan, a senior creative manager at R.P. had said Giri, seems to have changed, he seems to prefer to adopt a forcing style, like a controller, and expects all the assignments to be completed before time, and doesn't entertain any questions or queries from any of the creative team members. Nicky found it hard to believe that a likeable person such as Giri could cause conflict. Nicky had promised the creative team to look into the matter and have a talk with Giri also. After an informal chat with Giri, Nicky felt that one of the causes of Giri's behaviour could be Role Ambiguity. This she had concluded from one statement made by Giri "You know Nicky, my team is good, however, they expect me to behave as I was before. I am trying my best to convince them that in my new role I am expected to perform even better than before". Nicky decided to seek the help of CEO of learn & Grow Leadership Centre (LSLG), a Training firm, who regularly holds workshops meant for helping professionals and executives of firm~ to diagnose their own behaviour patterns as well on how to manage stress that could cause various levels of conflicts for the individual as well as the organisation. Questions for Discussion 1. What do you think is the major cause of the problem in the above case? 2. Do you agree with Nicky that Role Ambiguity may have caused a change in Giri's behaviour? Why? 3. Can you suggest ways in which firms such as R.P. Communications can avoid such occurrences in future? Semester – I Total No. of Questions: 9] [Total No. of Pages :4 P985 [3575] - 102 M.B.A. May 2009 (102): MANAGEMENT ACCOUNTING (2008 Pattern) (Sem. - I) Time: 3 Horse} [Max. Marks: 70 Instructions to the candidates: 1) Question No.1 is compulsory. 2) Attempt (any two questions from section J and section II each. 3) Figures to the right indicate full 11larks. 4) Use of simple calculator is allowed. Ql) What do you understand by the terms "Budget and Budgetary control"? What are the advantages of budgetary control"? [10] SECTION - I Q2) "The emphasis of financial .accounting is different from that of Cost Accounting." Commen!. [15] Q3) Explain- [15] a) Idle time b) Time keeping and time booking c) Labour turn0ver. Q4) What is marginal costing? Explain a) PlY ratio. b) Margin of safety c) Break even point. [15] Q5) Write short notes on (any three) : [15] a) Dual aspect concept. b) Management accounting. c) Cost sheet. d) Subsidiary books. e) FIFO. SECTION - II Q6) Following is the Trial balance of Mr. Kumar for the year ended 31st March 2002. Prepare Final Accounts. [15] Trial Balance Credit Particulars Debit 12 % Investments Stock as on 01 st April 2001 Purchases Sales Carriage Inward Carriage Outward Salary Vehicle expenses Printing & Stationery Insurance on machinery Plant & Machinery Furniture & Fixtures Vehicles Debtors Creditors . Capital Commission received Loan Rent paid Cash in hand Bank balance Interest on bank 35000 30400 98700 2900 5600 19600 8400 6870 8420 70000 18000 25000 36000 207600 46700 125000 5400 16000 2690 12000 2500 24000 Total 403390 403390 Adjustments: a) Closing Stock is valued at Rs. 22420. b) Depreciation provided @ 10% on Plant & Machinery, @ 5% on Vehicles and @ 2.5% on Furniture & fixtures. C) Provide 5% on Debtors for doubtful debts. d) Outstanding salary is Rs. 4800. Investment are purchased on 01110/2001. Q 7) Rahul and Sujatha have a unit each, for manufacturing cricket bats. Details are as under: [15] Rahul Sujatha Rs. Lakhs Sales 300 Variable costs 220 Rs. Lakhs 120 90 Fixed overhead 40 20 Rahul's unit runs at 100% capacity and Sujatha's at 60% capacity. They decide to merge the two units to form Kumar Brothers. a) Calculate for the imiividual pre-merger status (i) P/V ratio (ii) BEP. b) Calculate the post-merger (i) PN ratio (ii) BEP. c) Find the profit of the merged firm at 75% capacity. Q8) The standard mix of a product P is shown below: [15] Raw Material Units Rs. x 30 @20 each y 70 @30 each Standard Loss is 10% of input. Actual data Raw Material Units Rs. x 34 @ 18 each y 66 @36 each Actual Loss is 15% of input. Calculate material variances. Q9) Distinguish between: (Any three) [15] a) Fixed budget and flexible budget. b) Capital expenditure & revenue expenditure. c) Trade discount & cash discount. d) JouD1al & ledger. e) Direct & indirect expenses. Semester – I Total No. of Questions: 7] [Total No. of Pages : 1 P716 [3575] - 103 M.B.A. (Sem. - I) May 2009 (103) : MANAGERIAL ECONOMICS (New) (200SPattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates:- . 1) Attempt any five questions. 2) All questions carry equal marks. 3) Draw suitable diagrams wherever necessary. Ql) Define Managerial Economics. Explain its scope and importance for managerial decisions. Q2) a) Explain the various determinants of demand. b) How is Price Elasticity measured? Q3) State and explain the 'Law of variable proportions'. Q4) Show how price and output is determined under the conditions of Perfect competition in the long run. Q5) Explain cost plus pricing and marginal cost pricing. Q6) a) What are the different steps involved in project evaluation? b) Justify the need for Government Intervention in market. Q7) Write short notes on any two of the following: a) Static and Dynamics. b) Break-Even Analysis. c) Price Discrimination. d) Support Price. Semester – I Total No. of Questions: 6] [Total No. of Pages: 4 P986 [3575] - 104 M.B.A. (Sem. - I) May 2009 104: STATISTICAL AND QUANTITATIVE METHODS (2008 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: 1) Question No.1 is compulsory. 2) Attempt any three questions from the remaining. 3) Use of electronic calculator and statistical table are allowed. 4) Graph paper will be supplied on request. Q l) a) A firm uses lathes, milling machines and grinding machines to produce two machine parts. Table given below represents the machining times required for each part, machining times available on different machines and profits on each machine part. [8] ______________________________________________________________________________ Type of machine Machining time Maximum time required for available in machine part in minutes minutes ______________________________________________________________________________ I II ___________ Lathes 12 6 3000 Milling 4 10 2000 Grinding 2 3 900 ______________________________________________________________________________ Profit per unit Rs. 40 100 _____________________________________________________________________________ Find the number of parts I and II to be manufactured per week to maximise the profit. b) The following data refer to the dividend (%) paid by the two companies A and B over the last seven years. [7] _______________________________________________________________________ Company A 4 8 4 15 10 11 9 Company B 12 8 3 15 6 4 10 ______________________________________________________________________ Calculate coefficient of variation and comment. Explain the concept of multiple correlation. Explain the term pure strategy regarding a 2 x 2 game. c) d) [5] [5] Q2) a) Obtain the equation of the regression line for husband's age (Y) on wife's age (X) at marriage from the following data: [8] _______________________________________________________________________ Y 36 23 27 28 28 29 30 31 33 35 X 29 18 20 22 27 21 29 27 29 28 _______________________________________________________________________ b) A company has 4 machines on which to do 3 jobs. Each job can be assigned to one and only one machine. The cost of each job on each machine is given in the following table. What are the job assignments for minimum cost? [7] Job A B C W 17 7 9 X Machine Y 23 12 14 Z 27 16 18 31 18 21 Q3) a) Find the initial basic feasible solution of the following transportation problem using [8] i) North west corner method. ii) Matrix minimum method. iii) Vogel's approximation method. Also find corresponding costs. Factory X Y Z Warehouse A B C 11 31 51 71 31 41 41 9 71 Requirement units 5 8 7 D 11 61 21 Capacity units 7 9 18 15 b) The following table gives the distribution of items of production and also the relatively defective items among them, according to size groups. Find the correlation coefficient between size and defect in quality. [7] Size No. of items No. of defectives __________________________________________ 15 400 300 16 540 324 17 680 340 18 720 36O 19 800 360 20 600 240 _________________________________________ Q4) a) If 5% of electric bulbs manufactured by a company are defective, use poisson distribution to find the probability that in a sample of 100 bulbs none is defective. [4] [Given e-5 = 0.007, e-Q•5 = 0.6065] b) An investment firm purchases 3 stocks for one week trading purposes. It assesses the probability that the stocks will increase in value over the week is 0.8, 0.7 and 0.6 respectively. What is the chance that [4] i) All three stocks will increase. ii) At least two stocks will increase? c) A trader deals in a perishable commodity. The daily demand is a random variable. Records of past 200 days show the following distribution. ___________________________________________ Demand in units 10 20 30 40 50 Number of days 20 40 60 60 20 _____________________________________________ A trader buys the commodity at Rs. 10 per unit and sells at Rs. 15 per unit. Calculate the profit in 10 days by simulating the system. [7] Use following random numbers. 69, 01, 08, 74, 82, 20, 72, 14, 75, 12 Q5) a) For the following 2 x 2 Game check whether & addle point exists or not? If not find the probabilities for each action of player A and each action for player B. Also find value of the Game. [8] Player A A1 A2 Player B B1 B2 11 7 9 10 b) In a certain interview there were 126 candidates, of which 70 were boys, 36 candidates were successful, among them 20 were boys. [7] i) Prepare a 2 x 2 contingency table. ii) Check whether the data is consistent or not? iii) Find coefficient of association. iv) Interpret the result. Q6) a) Following table gives profits matrix for different events and actions. Calculate E. Y.P.I. [8] Events Actions (States of Nature) Probability AI A2 A3 ____________________________________________________________________________________________________________ b) E1 0.20 40 52 45 E2 0.35 70 28 40 E3 0.35 30 70 -50 E4 0.10 30 -50 -70 ____________________________________________________________________ Calculate mean, median and mode. [7] _________________________________________________________________ Marks (below) 5 10 15 20 25 30 35 40 No. of Students 2 7 14 27 48 64 72 80 ____________________________________________________________________ Semester – I Total No. of Questions : 7] [Total No. of Pages: 1 P717 [3575] - 105 M.B.A. May 2009 105: LEGAL ASPECT OF BUSINESS (2008 Pattern) (Backlog) Time: 3 Hours) Instructions to the candidates1) Answer any four questions from Q.1 to Q.6. 2) Q. 7 is compulsory. 3) All questions carry equal marks. [Max. Marks :70 Ql) Define consideration. Explain with illustration the exception to the rule "No consideration No contract" Q2) Discuss the essential elements of a valid contract. Q3) what do you understand by 'capacity to contract'? Discuss the law regarding Minor’s agreements. Q4) Explain the composition and jurisdiction of district forums. Q5) Explain the duties of "Certifying Authority" under the Information technology Act 2000. Q6) Define company. Explain the kinds of company. Q7) Write short notes (any two): a) Promissory note. b) Types of goods under sale of goods Act. c) Digital signature. d) Doctrine of caveat emptor. Semester – I Total No. of Questions : 7] [Total No. of Pages: 1 P718 [3575] -106 M.B.A. (Sem. - I) May 2009 (106) : BASICS OF MARKETING (2008 Pattern) Time: 3 Hours} Instructions to the candidates:- [Max. Marks: 70 1) 2) All questions carry equal marks. Solve any five questions. Ql) Define Marketing. Distinguish between 'Selling Concept' and 'Marketing Concept'. Which concept would you suggest for the following: a) A super market. b) Automobile (4 wheeler) showroom. Q2) What do you mean by marketing environment? Discuss the various types of marketing environmental forces influencing marketing decisions. Give suitable illustrations from Indian marketing world. Q3) Describe the bases for market segmentation of consumer goods. What are the criteria for effective market segmentation? Q4) Briefly describe various elements of marketing mix. Discuss the significance of suitable marketing mix in competitive environment. Q5) "Marketing planning and marketing control are the two sides of the same coin." Critically evaluate the statement considering the nature and relationship between these two terms. Discuss the techniques and significance of marketing control in the modern business world. Q6) What is meant by the term social Responsibilities of marketing organisations? How the marketing organisations can take suitable decisions and display their responsibilities towards various groups in the society? Q7) Write notes (any two): a) Holistic marketing. b) Concept of target market and positioning. c) Scope of marketing audit. d) Matrix type of marketing organisation. Semester – I Total No. of Questions: 7] P679 [Total No. "of Pages :1 [3575] - 21 M.B.A. May 2009 201 : MARKETING MANAGEMENT (Sem.- II) (2005 Pattern) Time: 3 Hours} :70 [Max. Marks Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks. Ql) Design a 'Marketing Mix' for following products. Justify your answer. (Make Assumptions wherever necessary) a) Portable MP3 player. b) Branded wheat floor (Ata). Q2) Explain the concept of 'Product Mix' in detail. Also mention various product mix strategies. Q3) Explain the concept of 'Product life cycle' with help of a neat diagram of a PLC for standardised product. Q4) Physical Distribution' is a network of blood vessels which is necessary for existence of an organisation". Critically analyse the statement. Q5) Explain various factors affecting pricing decisions in an organisation. Q6) Enumerate and explain importance and various Techniques of sales promotion. Q7) Write short notes (Any two): a) Latest Trends in packaging. b) Functions of advertising. c) Direct Marketing. d) Extended Ps of Marketing Mix. Semester – II Total No. of Questions: 9] Total No. of Pages :2P680 [3575] - 22 M.B.A. May 2009 202 : FINANCIAL MANAGEMENT (2005 Pattern) (Sem.- II) (New) Time: 3 Hours} [Max. Marks :70 Instructions to the candidates: 1) Q.1 is compulsory. From Q.2 to Q.9, attempt any two questions from section I and any two questions from section II. 2) Figures to the right indicate full marks. 3) Use of non programmable calculator is allowed. SECTION – I Ql) What is working capital management? Explain the concept of Operating Cycle. [10) Q2) Explain the factors which affect the capital structure planning of the organization. [15) Q3) What is ratio analysis? Explain its significance. Explain the liquidity ratios. [15] Q4) What is overcapitalization? Why overcapitalization arise? Explain the corrective remedies for the overcapitalization. [15) Q5) Explain the scope of decision making in the financial management. [15) SECTION - II Q6) The financial data of a firm is given as follows, Equity shares ofRs. 100 Rs. 10,00,000 12% Pref.shares of Rs. 10 Rs. 5,00,000 Profit after Tax Rs. 4,00,000 Equity Dividend paid 200/0 Market price of Equity share Calculate the following ratios. Rs. 120 [15) a) Dividend yield on equity shares. b) Cover for preference and equity dividend. c) EPS for equity shares. d) Price-Earning Ratio. Q7) Prepare an estimate of working capital requirements from the following information of a trading concern. [15] a) Expected annual sales 1,00,000 units b) Selling Price Rs. 10 p.u c) Cost of production & sales Rs. 7,50,000 d) Average credit allowed to customers 10 weeks e) Average credit allowed by suppliers 5 weeks f) Average stock holding (at cost price) 8 weeks Consider 10% contingencies in your estimate. Q8) ABC Ltd. is planning to purchase a machinery & at present evaluating 2 mutual quotations for the same. The details are as follows, [15] Particulars Machinery A Purchase cost (Rs.) Machinery B (Rs.) 27,00,000 30,00,000 Salvage value Nil Nil Depreciation Straight line Straight line Cash Inflows in years 1 6,50,000 9,75,000 2 7,25,000 10,<'>0,000 3 4 8,75,000 9,50,000 11,00,000 10,25,000 5 9,00,000 9,50,000 6 8,00,000 8,50,000 Assume 50% as tax rate. Cost of capital @ 15% & Present values are, Years P. V factor for 15% 1 .870 2 3 4 .756 .658 .572 5 .497 6 .432 Calculate Pay Back Period, Net Present Value at 15% cost of capital & Average Rate of Return. Q9) Write Short Notes (any 3): [15] a) Advantages of Joint Stock Company. b) Hire Purchase c) Turnover Ratios. d) Financial Leverage e) Optimum capital structure. Semester – II Total No. of Questions: 7] [Total No. of Pages :1 P681 [3575] - 23 M.B.A. May 2009 203 : HUMAN RESOURCE MANAGEMENT (2005 Pattern) Time: 3 Hours] Instructions to the candidates: 1) Attempt any Five questions. 2) All questions carry equal marks. 3) Figures to the right indicate full marks. [Max. Marks :70 Ql) Discuss what is Human Resource Management and explain the difference between Personnel Management and HRM. [14] Q2) Discuss the importance of Manpower planning and elaborate its objectives. [14] Q3) Explain the need of training and further discuss why the training programmes are evaluated. [14] Q4) Discuss the ethics and concep.t of Performance Management and explain MBO method of performance appraisal. [14] Q5) Explain the different methods of separating employees from the organization. [14] Q6) Discuss what is collective bargaining and explain its importance in industrial relations. -[14] Q7) Write short notes on any two: [14] a) Job enlargement and job enrichment. b) Succession planning. c) Time Management. d) TQM. Semester – II Total No. of Questions: 8] [Total No. of Pages :2 P68 [3575] - 24 M.B.A. May 2009 204: MANUFACTURING AND OPERATIONS MANAGEMENT (2005 Pattern) (Sem.- II) Time: 3 Hours} Instructions to the candidates: 1) Attempt any Five questions. 2) All questions carry equal marks. Q1) Consider following data for project. [Max. Marks :70 Estimated duration of Activity in days Activity Optimistic Time Most likely Time Pessimistic Time 1-2 2 5 8 1-4 4 19 28 1-5 5 11 17 2-3 3 9 27 2-6 3 6 15 3-6 2 5 14 4-6 3 6 15 5-7 1 4 7 5-8 2 5 14 6-8 6 12 30 7-8 2 5 8 a) Draw network diagram and identify critical path. b) Calculate standard deviation of critical path. c) Calculate total floal for each activity. Q2) What is work study? Explain following incentive scheme. a) Halsey Incentive scheme. b) Rowan Incentive scheme. c) Taylor Incentive scheme. Q3) "Production is not a application of tools to materials but is the application of Logic to work" Explain the statement with example based on Indian experience. Q4) Discuss in detail the historical phases in the development of MOM? Q5) What are control charts? Explain various control charts with their advantages and application. Q6) a) Where does PPC fit in manufacturing organisation? b) "PPC is a hub around which all other functions revolve" Justify the statement Q7) Write a short note on (Any two): a) Equipment Replacement Problem. b) Plant Layout. c) Batch Manufacturing. d) Theory of constraints. Q8) What is Plant Location? What are the factors affecting location decision? Semester – II Total No. of Questions: 8] [Total No. of Pages: 2 P683 [3575] - 25 M.B.A. (Sem. - II) May 2009 (205): Materials & Logistics Management (2005 Pattern) Time: 3 Hours} Instructions to the candidates:1) Solve any five questions. 2) All questions carry equal marks. Max. Marks :70 Ql) What do you mean by material handling? Discuss principles and objectives of material handling. Q2) How should an"organisation manage an in-bound supply chain that organised into tiers? Use Autocomponent manufacturing industries illustration to justify your answer. 'Q3) What is standardisation and codification? What are the techniques available for that. Q4) Discuss the purpose, objectives and scope of value analysis. Justify your answer with examples. Q5) Discuss the role and responsibility of purchase department in a manufacturing organisation having multiple units and multiple product range. Q6) Which are the different methods of forecasting? Explain anyone of them. Q7) Discuss the interface of materials management with other function in a manufacturing organisation such as a) Marketing. b) Finance. c) Supply chain. Q8) Write a short notes on (any two): a) ABC Analysis. b) EOQ. c) MRP. d) Logistics Management. Semester – II Total No. of Questions: 7] [Total No. of Pages: 1 P684 [3575] - 26 M.B.A. (Sem. - II) May 2009 (206): MANAGEMENT INFORMATION SYSTEM (2005 Pattern) Time: 3 Hours} Instructions to the candidates:1) Q. No. land Q. No.7 are compulsory. 2) Solve any four from remaining. 3) State your assumptions clearly. [Max. Marks: 70 Ql) The pay section of f<\{ S Om Sai Associates wants to compute the employee salary. Using employee details, attendance and all deductions. [15] a) Design data entry screen for i) Attendance ii) Employee details b)Report layout for payslip of employees. Q2) Explain about various attributes of information and it's relevance t6 decision making and also explain the various types of information. [10] Q3) Describe the concept of data warehousing. Discuss the need of data warehousing in modem business. [10] Q4) Describe about various phases in system Development life cycle. [10] Q5) Define EIS. Explain it's characteristics. [10] Q6) Define Networking, explain different network topologies in detail. [10] Q7) Write short notes on (any three): a) DBMS b) CASE tools c) Ethical and social dimensions in MIS d) D8.S Semester – II Total No. of Questions: 7] Pages: 1 P719 [3575] - 201 M.B.A. (Sem. - II) (201) - MARKETING MANAGEMENT (2008 Pattern) Time: 3 Hours} [3 x 5 = 15] [Total No. of [Max. Marks: 70 Instructions to the candidates:1) Question No.1 is compulsory. 2) Attempt any 4 questions out of the remaining. 3) All questions carry equal marks. Ql) A multinational FMCG company known for its confectionery products, is planning to launch a new brand of 'chewing gum' in Indian markets. Chewing gum will be available nationwide in orange, mint and strawberry flavour. Design a suitable promotional mix for the above product. Assume your own brand name and clearly specify the target markets. Q2) Explain the process of 'New product development' in detail. Q3) Describe various factors influencing design of distribution channels. Q4) What is PLC (product life cycle)? Draw and explain PLC for a standardised product. Q5) What are the factors influencing pricing decisions? Explain in detail. Q6) Explain 'Extended Ps' of marketing mix with suitable corporate examples. Q7) Write short notes (any two): a) Current trends in packaging. b) Levels of Product. c) Psychological Pricing. d) Franchising. Semester – II Total No. of Questions: 7] [Total No. of Pages: 2 P987 [3575]-202 M.B.A. May 2009 (202) FINANCIAL MANAGEMENT (2008) (New) Time: 3 Hours] [Max. Marks: 70 Instructions to the candidates: 1) Answer any three from section-l and any two from section-II. 2) All questions carry equal marks. 3) Use of non-programmable calculator is allowed. SECTION-I Q1) Explain in detail the role and functions of finance manager of a globally diversified corporate entity. Q2) Discuss in detail the merits and limitations of following : a) Under & over capitalization. b) Trading on equity. c) Ratio Analysis. d) Capitalization of reserves. Q3) . Discuss in detail the procedural and legal formalities involved in the payment of dividend. Q4) Discuss the disclosure requirements of the following items in schedule VI format: a) Debtors. b) Equity share capital. c) Secured loans. d) Investments. SECTION-II Q5) A company is to start a new project which is having cost ofRs.50,000/- and life of 5 years. Salvage value is nil, tax rate for the company is 55% and it follows S.L.M. method of depreciation. The cash flows before tax (CFBT) are as follows: Year: 1 CFBT: (Rs.) 10,000 35,000 2 3 11,000 20,000 4 5 30,000 Compute the following: a) Payback period. b) Average rate of return. c) Internal rate of return Q6) EBIT of the company is Rs.20,00,000/-. It is planning to add Rs.50,00,000/¬~additional funds through one of the following means for diversification. The present equity share capital (5,00,000 shares of RS.1 0 each) RS.50,00,000/-. Following are the alternative sources: a) Issue of 12% debentures. b) Issue of 2,5 0,000 equity shares at par & the balance by 120/0 debentures. c) Issue of ] 0% preference shares of Rs.25,00,000 and balance by 15% term loan. Advise the company as to the selection of the best alternative by giving detailed reasoning therefore. Q7) P Ltd. sells goods at a gross profit of25%. Depreciation is considered in cost of production. a) Sales (2 months credit) : RS.18,00,000. b) Material consumed (1 month credit) : RsA,50,000. c) Wages paid (1 month delay) : Rs.3,60,000. d) Administration Expenses (1 month lag) : Rs.1,20,000. e) Sales promotion expenses paid quarterly in advance: RS.60,000. f) Income Tax payable in 4 equal instalments of which one falls due in the next year: Rs.1 ,50,000. The company also keeps one month's stock of each of raw material and finished goods. It also keeps cash of RS.1 ,00,000/-. Assuming 15% safety margin compute the working capital requirement on cash basis. Semester – II Total No. of Questions: 7] [Total No. of Pages : 1 P720 [3575] - 203 M.B.A. May 2009 (203) - HUMAN RESOURCE MANAGEMENT (2008 Pattern) Time: 3 Hours} Instructions to the candidates:1) Attempt any five questions. 2) All questions carry equal marks. 3) Figures to the right indicate full marks. [Max. Marks :70 Ql) Define Human Resource Management & discuss the difference between Personnel Management and HRM. Q2) Explain in detail the process of recruitment & selection of the employees. Q3) Explain the importance of training & development & further describe the need for evaluation of training programmes. Q4) What do you understand by Performance Appraisal management system? Elaborate any three methods of Performance Appraisal. . Q5) "Compensation Management plays a vital role in various aspects of HRM". Discuss. Q6) Elaborate various methods of employee separation. Q7) Write short notes (any two): a) Succession Planning. b) Quality Circles. c) Rating Errors. d) Job Description. Semester – II Total No. of Questions: 8] [Total No. of Pages : 2 P721 [3575] - 204 M.B.A. (Sem. - II) May 2009 204 : MANUFACTURING & OPERATIONS MANAGEMENT (2008 Pattern) Time: 3 Hours] Marks: 70 [Max. Instructions to the candidates:1) Attempt any five questions. 2) All questions carry equal marks. Ql) Discuss various phases in evolution from manufacturing to operation management with the contribution given by operation management philosophers there in. Q2) What are the different types of layout? How should an organisation decide on, which layout to choose? Q3) State the importance and types of maintenance? What is spare part management? Explain. Q4) a) What is an OC curve? Give the various elements of OC curve? b) Discuss the advantages of Sampling Inspection. Q5) What do you mean by work study? Discuss flow process chart with application. Q6) What are the types of industries. Give merits and demerits of various methods of manufacturing? Q7) Write a short note on (any two) a) Lean production system. b) Plant Location c) Six Sigma d) X and R chart. Q8) Consider following data for project Estimated duration of Activity in days Activity Optimistic Time Most likely Time Pessimistic Time 1-2 1 2 3 1-3 2 2 8 2-4 6 7 8 2-5 1 2 3 3-4 1 4 7 4-6 1 5 9 4-5 1 2 3 5-7 1 2 3 6-7 1 2 9 a) Draw the network diagram and identify critical path. b) Calculate project duration and total float for each activity. c) Calculate standard deviation for critical path. Semester – II Total No. of Questions: 8] [Total No. of Pages: 2 P722 [3575] - 205 M.B.A. (Sem. - II) May 2009 (205) : Materials & Logistics Management (2008 Pattern) Time: 3 Hours} [Max: Marks: 70 Instructions to the candidates:1) Answer any five questions. 2) All questions carry equal marks. QI) "Importance and scope of materials management function has increased with globalization and competition". Discuss the statement in context of Indian manufacturing organizations. Q2) Consider the supply chain for an automobile or a retail organization. a) Draw the supply chain and identify components of the supply chain. b) Identify and state involvement of different organizations in the supply chain. Q3) a) Explain which decisions materials manager can make using EOQ model. State the benefits of EOQ model. b) Discuss the impact of high work in progress inventory on product quality and delivery. Q4) Explain the concept of MRP and describe its inputs and their relationship. Q5) What is negotiation. Discuss in details steps involved in negotiation process for procurement of high value capital equipment. Q6) Explain with example how does codification of materials help in controlling inventory and reducing costs. Q 7) Explain with examples factors to be considered while selecting material handling equipments. Q8) Write notes on any two of the following: a) Documents used in stores operations. b) Concept of ERP. c) Fourth Party Logistics (4 PL). d) Inventory turnover ratio. Semester – II Total No. of Questions: 7] P723 [Total No. of Pages : 1 [3575] - 206 M.B.A. (Sem. - II) May 2009 (206) - MANAGEMENT INFORMATION SYSTEM (2008 Pattern) Time: 3 Hours) [Max. Marks :70 Instructions to the candidates:1) Q. No.1 and Q. No. 7 are compulsory. 2) Attempt any four from the remaining. 3) State your assumptions clearly. QI) A mobile company is developing mobile billing system. Company is offering more than one mobile to a customer. The mobile company offers facilities like music on demand, internet, alerts and messages, electricity bill payment etc. Customer can choose facilities he wants customer can pay bill either in cash, using credit card or through ECS. The bill shows details about tariff, facility charges and rent. As a analyst design a system having a) Input screen for application for new mobile number. [5] b) Format of Pending Bill Report. [5] c) Format of service wise customer report. [5] Q2) Explain Herbert Simon model of decision making. [10] Q3) Define computer network. Explain the dIfferent types of networks. [10] Q4) What is data mining? Explain the advantages and disadvantages in detail. [10] Q5) Explain various characteristics of CASE tools. Q6) Distinguish between MIS and DSS [10] [10] Q7) Write short notes on (any three): a) Prototyping model. b) Quality Assurance. c) Expert systems. d) Types ~f Information. [15] Semester – II Total No. of Questions: 5 + Case] [Total No. of Pages: 2 P685 [3575] - 301 M.B.A. May 2009 301 : BUSINESS POLICY AND STRATEGIC MANAGEMENT (2005 Pattern) (Sem. - III) Time: 3 Hours) [Max. Marks :70 Instructions to the candidates:1) Attempt any three questions from Section -I and each question carry equal Marks i. e. 15 marks. 2) Section - II case is compulsory and carry 25 marks. SECTION - I Ql) a) Define strategy and strategic management b) Explain the following terms: i) Vision, ii) Mission, iii) Objectives, iv) Purpose & v) Goals. Q2) a) Describe BCG matrix. b) Explain GE Nine Cell model. What is the advantage of GE Nine Cell over BCG matrix? Q3) Leadership style, corporate culture, values and ethics playa crucial role in Effective implementation strategy. Comment. . Q4) What do you understand by Mergers & Acquisitions? What are various types of mergers? What are the issues in implementing 'merger strategy' successfully? Cite latest Indian & Global examples relevant to the merger strategy. Q5) Write short notes on any three: a) Porter's five forces framework. b) SWOT Analysis. c) Value chain. d) Mckinsey's 7s frame work. e) Core competencies. SECTION - II CASE: TATA MOTORS NANO TO ROLL OUT The world's cheapest car, the widely awaited Nano, will be launched on 23 - 03 - 09. Tata motors will display the Nano at dealership from the first week of April, 09 and will accept bookings from the second week of April, 09. The launch ofNano whose potential to revolutionise the automobile industry has been widely acknowledged in India and abroad, will be one of the bright spots in a bleak landscape for the global automobile industry. Sales have plunged by double-digit percentages, or worse, in market across the world from US to China. In India, Nano's entry might lead to growth in the domestic market. . The car may also find a niche abroad, a cash-strapped consumers are likely to look for bargains. In 2008, Tata Motors displayed the Nano at the Geneva Motor show and plans to present the European version at the show in March, 2009. It plans to sell Nano in Europe at 5000 Euros. Tata Motors will roll out 60,000 - 80,000 units of the Nano from another plant in pantnagar in Uttarkhand till the sanand unit is geared upto produce 2.5lakh units a year. Tata Motors has began aggressively gearing up its distribution network to sell a car, which will primarily focus on semi-urban and rural areas. The base version of the Nano, which will be without anA.C. will be priced at around Rs. one lakh while the A.C. model will carry a higher price tag. It is learnt that Tata Motors Finance is working on various packages through SBI and HDFC Bank, to offer competitive interest rates. Dealer of Tat a Motors said that company might take full payment for booking. Sona Koyo steering systems executive chairman said. "Nano is the most . awaited car, and, therefore, its launch is welcomed by the world". Questions: 1) Carry out an Environment Analysis for Tata Motors. 2) With the launch of Nano Car, wIll Tata Motors have Sustainable Competitive Advantage (SCA)? Justify your answer. Semester – III Total No. of Questions: 6] [Total No. of Pages: 2 P686 [3575]-302 M.B.A. (Sem.- III) May 2009 302 : MANAGEMENT CONTROL SYSTEMS (2005 Pattern) Time: 3 Hours) Instructions to the candidates: 1) Attempt any three questions/rom Q. 1 to Q. 5. 2) Q. NO.6 is compulsory. 3) Figures to the right indicate full marks. [Max. Marks: 70 Ql) Distinguish clearly between strategic planning, management control and task control with examples. [18] Q2) "A Sound Audit system strengthens management Control" critically examine this statement in respect of the financial audit, Cost Audit and Management Audit. [18] Q3) "Balance score card started as a performance measurement system but has ended up as a full fledged management control system". Explain with suitable examples. [18] Q4) Explain the various types of responsibility centre in detail. [18] Q5) Write a short note on (any three) : a) Goal congruence. b) Just in time. c) Budgeting for R & D .. d) Control systems in service organisation. e) Bench marking and total cost management. [18] Q6) a) A company fixes the inter divisional transfer prices for its product on the basis of cost plus estimated return on investment in its divisions. The relevent portion of the budget for division' A' for year 2007-08 is given below: Fixed Assets Rs.5, 00,000 Current Assets (other than debtors) Rs.3, 00,000 Debtors Rs.2, 00,000 Annual fixed cost of division Rs.8, 00,000 Variable cost per unit of product Rs.10 Budgeted volume of production per year (units) 4,00,000 desire return on investment 28%. Youare require to determine transfer price for division 'A'. [10] Division 'A' and 'B' are both considering an outlay on new investment projects. Division 'A' Division 'B' Investment outlay Rs.1,00,000 Rs.1,00,000 Net return on new} Rs.16,000 Rs.11,000 Investment Current ROI 18% 11% The companies cost of capital is 13%. Should the project be accepted or rejected? [6] Semester – III Total No. of Questions: 4] [Total No. of Pages: 2 P687 [3575]-303 M.B.A. (Sem.-III) May 2009 303 A : MARKETING RESEARCH (2005 Pattern) Time: 3 Hours) [Max. Marks: 70 Instructions to the candidates: 1) Answer all questions. 2) Figures to right indicate the marks of respective questions. 3) Use of calculators is allowed. Ql) Discuss the scope, limitations and applications of Marketing Research. [15] Q2) Distinguish between primary data and secondary data. Discuss their merits and limitations. [15] OR The marketing manager of a telecommunications company is reviewing the results of a study of potential users of a new cell phone. The study used a random sample of 200 respondents and was conducted in a metropolitan area representative of the company's target market area. The marketing manager is intrigued by one table which is a cross tabulation of data on whether target consumers would buy a phone (Yes or No) and whether the cell phone had access to the internet (Yes or No). Table represents this cross tabulation. Can the marketing manager infer that an association exists between internet access and buying the cell phone? Two- Way Tabulation of Internet Access and whether customers would buy cellular phone. Would buy cellular phone Internet Access Yes 80 Yes No 20 Total 100 No 20 80 100 Total 100 100 200 Given at 50/0 level of significance, critical value of chisquare for 1 % of freedom is 3.84. Q3) What are essentials of a good questionnaire? Design a questionnaire to evaluate the effectiveness of advertisement campaigns launched by leading parties vs expectations of voters in recent elections based ~m the sample survey of voters in the city. [20] Q4) Write short notes on (any two): a) Test Marketing. b) Consumer Pannel. c) Marketing Audit. d) Advertising Research. [20] Semester – III Total No. of Questions: 9] [Total No. of Pages: 3 P688 [3575] - 304 M.B.A. (Sem. - III) May 2009 303 B : ADVANCED FINANCIAL MANAGEMENT (2OO5 Pattern) Time: 3 Hours} [Max. Marks :70 Instructions to tlte candidates:1) Q. No.1 is compulsory. 2) Answer any two questions from section - I and any two from section -II. 3) Use of simple calculator is allowed. Q1) What factors affect the working capital requirements? SECTION - I Q2) Explain in detail the Walter's Model and Gardon's Model with regard to dividend. [10] [15] Q3) Discuss various types of dividend policies. What considerations need to be given while fixing dividend policy? [15] Q4) How turnover ratios will help the organisation in current state of depression? [15] Q5) Write short notes (any three) : a) IRR VIS NPV. b) Modiglliani and Miler Approach. c) EVA. d) Use of Fund Flow Statement. e) Cash Budget. [15] SECTION - II Q6) From the following information, estimate the working capital requirements to finance a level of activity of 1,04,000 units of a product Particulars [15] Amount per unit Raw Material 80 Direct Labour 30 Overheads 60 Total Cost 170 Profit 30 Selling Price 200 Raw Material are in stock for one month. Credit allowed by suppliers is one month. Credit allowed to customers is two months. Lag in payment of wages 1.5 weeks. Lag in payment of overheads one month. Materials are in process for an average of half month. Finished goods are in stock for an average of one month. 1/4th of output is sold against cash. Cash in hand and at Bank is expected to be Rs. 25,000/.•. You may assume that production is carried on evenly throughout the year. Wages and overheads accrue similarly and a period of 4 weeks is equivalent to a month. Q7) a) A firm's current assets and current liabilities are Rs. 1600 and Rs. 1000 respectively. How much can it borrow on a short term basis without reducing the current ratio below 1.25. [5] b) Determine the· sales of a firm from the following information Current Ratio 1.4 Acid Test Ratio 1.2 Current Liabilities Inventory Turnover Ratio [10] 1600 8 Q8) From the following information prepare a Cash Budget for the period January, 2009 to June, 2009 a) Estimated sales for the period January, 2009 to June, 2009 are Rs. 2,00,000/¬per month. b) Credit sales are 50% c) During the month of Feb. , 2009 a machjnery costing Rs. Ilakh was sold at Rs. 60,000/d) Interest on securities is expected to be received in the month of March, 2009 Rs. 15,000/e) Lag in payments for creditors and wages is one month. Creditors for the period are as follows. Month Amt. In Rs. January 20,000 Feb 60,000 March 50,000 April 40,000 May 30,000 June 25,000 Wages for the period are as follows . Month Amt. In Rs. January 20,000 Feb 25,000 March 40,000 April. 50,000 May 30,000 June 30,000 f) A minimum cash balance ofRs. 50,000/- is required to be kept. g) Dividend payments are scheduled in the month of March' 09 and June'09 [15] Rs. 25,000/- and Rs. 30,000/- respectively. h) In the month of March' 09 tax ofRs. 20,000/- is to be paid. Q9) A project costs Rs. 1,00,000 and generates annual cash flows Rs. 35,000/-, Rs. 40,000/-, Rs. 30,000/- and Rs. 50,000/- (respectively) over its life of 4 years. [15] Calculate Internal Rate of Return. You may consider the discounting rate @ 15%, @18% and @20% Semester – III Total No. of Questions: 8] [Total No. of Pages : 1 P689 [3575]-305 M.B.A. (Sem.-III) (303 C) Computer Specialization - Software Engineering (2005 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: 1) Attempt any 7 questions. 2) All questions carry equal marks. (10 each). 3) Draw neat diagrams. Neat diagrams carry marks. 4) State assumptions clearly, wherever made. QI) Define system. State characteristics of a system. Q2) Discuss customer order processing cycle with the help of DFD. Also give the list of normalized file layouts, required in the process. Q3) Pay section in the company receives Employee details from admn. Deptt Attendance from time office and deduction details from accounts deptt. Draw DFD to describe the process and also draw E-R diagram. Q4) State an importance of feasibility study in SDLC. Q5) Draw a screen layout to enter Fixed Deposit details. State your assumptions. Q6) Draw a document layout to process purchase order prepared by the purchase deptt., in a manufacturing company. Q7) Compare normalization and de-normalization with the help of example. Q8) Explain software documentation techniques. Give examples. Semester – III Total No. of Questions: 8] [Total No. of Pages: 1 P690 [3575]-306 M.B.A. (Sem. - III) May 2009 PRODUCTION AND MATERIALS SPECIALISATION 303 D : Logistics and Supply Chain Management Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: 1) All questions carry equal marks. 2) Solve any five questions. Ql) Discuss issues related to integration of supply chain management with corporate strategy with respect to cost efficiency and customer service. Q2) Discuss various custom issues with respect to service utilization modes-Rail and Sea. Q3) Give the advant~ges and disadvantages of various modes of transportation . . Q4) What is the role of freight bill and bill of lading in a transportion transaction? Q5) Provide an illustration that highlights the difference between consumer and Industrial packaging? Explain both types of packaging. Q6) Compare the concept of modern supply chain with more traditional distribution channels. Be specific regarding similarities and differences. Q7) As a supply chain manager of an automobile firm, how will you design a distribution network to suit to the channel members. Q8) Write short note on (any two) : a) Integrated Logistics Management. b) Roapways as mode of transportation. c) Insurance in Logistics. d) Reverse Logistics. Semester – III Total No. of Questions: 7] P691 [3575]-307 M.B.A. May 2009 HUMAN RESOURCE MANAGEMENT (303 E) Labour Laws - I (2005 Pattern) [Total No. of Pages : 1 Time: 3 Hours} Instructions to the candidates: 1) Attempt any five questions.• 2) All questions carry equal marks. [Max. Marks: 70 QI) Define and dispute under I.D. Act and explain when the•strike is called illegal. Q2) Explain the basis of determining the compensation and also highlight when the employer is not liable to pay the compensation under W.C. Act. [14] [14] Q3) Define 'Wages' under P.W.Act and discuss authorized deductions under the act with appropriate examples. [14] Q4) Elaborate on features of MRTU and PULP Act with unfair labour practices on the part of management. [14] Q5) Elaborate on Concept of Bonus under the Bonus act and also explain the provisions of 'Set-ON' and 'Set-OFF' under the act. [14] Q6) Discuss the objectives of gratuity act and when the employer is not liable to pay the gratuity. Q7) Write notes on any two: a) Adjudication. b) Define Manufacturing Process. c) Benefits under ESI. d) Concept of minimum wages. [14] [14] Semester – III Total No. of Questions: 7] [Total No. of Pages: 1 P692 [3575]-308 May 2009 M.B.A. (Sem.-III) MARKETING SPECIAL~ZATION (304 A) Integrated Marketing Communications (2005 Pattern) Time: 3 Hours) Instructions to the candidates: 1). Attempt any five questions._ 2) All questions carry equal marks. (Max. Marks: 70 Ql) "Expenditure on advertising is often described as speculative investment by a company. Discuss. Q2) Describe the organisation pattern and the functions performed by an advertising agency. Q3) 'The impact of sales promotion is important, even in the era of powerful advertising.' Explain why. Q4) Explain the process and the significance of 'Public Relations ~management' for a business firm. Q5) Internet-based advertising is suitable for 'B 2 B' as well as 'B 2 C' situations. Explain. Q6) Discuss the suitability of the following for advertising various products through 'T.V.' a) Annual central Government Budget presentation. b) World class sporting event. Q7) Write notes on : a) Client servicing: A challenge for Ad agency. b) Advertising Budget. c) Power Brands. d) Celebrity endorsement of products. Semester – III Total No. of Questions : 7] [Total No. of Pages: 3 P693 [3575]-309 M.B.A. May 2009 (304 B) : DIRECT TAXATION (2005 Pattern) (Sem.-III) Time: 3 Hours] [Max. Marks: 70 Instructions to the candidates: 1) Q.l is compulsory. Attempt any four from the remaining. 2) All questions carry equal marks .. Ql) Write short notes on any two of the following: [10] a) Agricultural Income. b) Taxability of Gratuity. c) Minimum Alternative Tax. d) Deduction from Income from House Property. e) Compulsory filing of returns based upon economic criterions. Q2) Explain in details any ten incomes which are exempt from tax. [15] Q3) Mr. Ashok is working as the General Manager of a manufacturing company. Details of his salary for the Assessment Year 2008-2009 are as below- [15] a) Basic Salary Rs.180000 per annum. b) Dearness Allowance - RS.12000 per month. c) Education allowance for two children - RS.750 per month per child. d) Travelling allowance for his official travelling Rs4OOOO. However, he has actually spent only Rs.35000/-. e) He stays in the furnishing flat provided by the company. Cost of the furniture is RS.150000. He pays Rs4OOO per month from his salary towards the rent. f) The company has contributed RS.18000 to his RPF. Interest credited to his account @ 14% per annum amounted to RS.14000. Calculate the Income from Salaries for Mr.Ashok for Assessment Year 2008-4009. Q4) a) Explain in details various deduction available while calculating Income from House Property. [5] b) Mr.Ashok owns a building which consists of three identical units Ashok uses unit I for his own residence. Mr. Ashok gives the following particulars in respect of the Assessment 2008-2009. [10] ● Fair rent for each unit is RS.60000. ● Actual rent received for l!nit 3 is RS.72000 p.a. ● Municipal taxes levied for the entire house were RS.18000 which an amount of RS.15000 has actually been paid. ● On 151 April 2002, Mr. Ashok borrowed an amount of RS.50000 for the construction of the house at the rate of interest of 12% p.a. The construction of the property was completed on 2151 April 2004. Calculated the Income from House Property of Mr. Ashok for AY 2008-2009. Q5) Mr. Madan purchased his residential house in 1972 for an amount RS.l 00000. He spent the following amounts for the improvement of house[15] May 1980 - RS.50000 and January 92 - RS.60000 On the death of Mr. Madan in the month of July 94, the house got transfer to his son, Mr. Ani!. He spent the following amount the improvement of the houseSeptember 95-Rs.75000 and February 2000 - RS.30000 Mr. Anil sold the house in the month of July 2007 for an amount of RS.23 Lakhs and paid the brokerage of 1 % on the gross amount of sa!. Mr. Anil made the following investmentsa) In the month of September 2007, he purchased the tax-saving bonds ICICI amounting to RS.l 00000. Similarly, in the month of May 2005 he purchased the capital gains bonds ofNABARD amounting to 150000. b) In March 2005, he invested RS.l 0 Lakhs for purchasing a flat at native place. c) In January 2005, he purchased a Honda City for an amount of RS.6 Lakhs. Calculate the amount of capital gains for the AY 2008-2009 assuming the FMV of the house as on 151 April 1981 to be RS.2 Lakhs and due date for filing returns for A Y 2008-2009 to be 3151 July 2008. Following Cost of Inflation Index is availableFY 81-82 100 FY 05-06 497 FY FY FY FY FY 91-92 94-95 95-96 99-00 04-05 199 259 281 389 480 FY 06-07 FY 07-08 519 551 Q6) Write a detailed essay on "Deductions under sec 80 off income Tax Act, 1961". [15] Q7) Discuss the tax treatment of the following items which have been debited or credited while preparing the Profit and Loss Account of A Limited for the year ending 31 sl March 2008. [15] a) An amount of Rs.30000 is debited to Profit and Loss Account towards the excise duty payable for the previous year ending on 31 SI March 2004. The said amount is not paid till the date of filing the income tax return. b) An amount of RS.5 Lakhs Was paid as lump sum for the acquisition of technical know how. c) A technical consultant was paid the consultancy charges ofRs.25000 in cash and the deduction was claimed for the expenditure. d) An amount of Rs.3 Lakhs was paid to the employees as bonus and the same was debited to Profit and Loss Account. Amount payable as per the provisions of Payment of Bonus Act, 1965 worked out to RS.2.5 Lakhs. e) An amount of RS.3 Lakhs has been debited to Profit and Loss Account being the cost of one van which was purchased by the assessee for promoting family welfare among the employees. f) A trust has been formed for the welfare of the employees working for the assessee. The assessee has paid an amount of RS.2 Lakhs as the initial contribution for the formation of the trust and debited the same to Staff Welfare Expenses Account. g) During the year, the company declared VRS, 50 employee of the company opted for the same. The debited the compensation amounting to RS.200 Lakhs to Profit and Loss Account claiming the same to be revenue expenditure. h) The Company has borrowed an overdraft from its bank for the purpose of paying the dividend to the shareholders. Interest on the same amounting to RS.35000 has been debited to Interest Account. i) There has been delayed payment amounting to RS.12000 which has been debited to Profit and Loss Account. j) During the Assessment Year 2008-2009, the company had written off an amount of Rs.45000 as bad debts being the amount due from one of the customers. In that year, the company recovered the same from the customer but the said amount has not been credited to Profit and Loss Account treating the same to be capital receipt. Semester – III Total No. of Questions: 7] [Total No. of Pages : 2 P762 [3575]-310 May 2009 M.B.A. (Sem.-III) COMPUTER SPECIALIZATION (304 C) Relational Database Management Systems (2005 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: 1) Q. No. 1 is compulsory. 2) Solve any 5 from remaining. Ql) Normalize the following upto 3NF [20] NIBM INSTITUTE Student No: Course Code : Name Course Name: Duration: Fee details Total Fee: Paid fee: . No.of. installment: Fee receipt no : Bal.fee: . Subject specialization: Subject Code Title: Teacher Code Name: Q2) Explain difference between HDM and NDM with proper example. Q3) a) Explain object oriented data model concept in detail. b) Explain Aggregate functions. [10] [6] [4] Q4) Explain Codd's rule Q5) what is normalization. Explain advantages and disadvantage of normalization. Q6) Write short notes (any two) : [10] a) Views in RDBMS. b) Keys in RDBMS. c) ALTER and DROP Type. d) ER diagram. Q7) Solve the following queries (any five) : [10] a) Supplier (sup-no, name, city, status) b) Items (item-no, description, weight, colour, cost) c) Shipment (sup-no, item-no, qty) Query 1) Find all the supplier who supply 'printer'. 2) Display number of supplier from city 'Mumbai' who are supplying 'CD'. [10] 3) 4) 5) 6) Display supplier name those are supplying qty of item more than 150. Change status of'Mumbai' as 50. How many supplier supplies 'CD'. Find total weight and total price for all parts. Semester – III Total No. of Questions : 8] [Total No. of Pages: 1 P694 [3575]-311 M.B.A. May 2009 QUALITY MANAGEMENT (304 - D) (Production and Materials Specialization) (Sem.-III) (2005 Pattern) Time: 3 Hours} Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. [Max. Marks: 70 Ql) Explain the contributions of Deming and Taguchi in the field of Quality and their relevance. Q2) a) Describe the concept of producer risk and consumer risk. b) "Use of DC curve helps in re~ucing producer risk and consumer risk". Comment. Q3) In samples, each of size 50, of a pipe were inspected for pressure testing. The results of inspection are given below: Sample number: 1 2 3 4 5 6 7 8 9 10 Number of defectives: 2 3 2 0 2 3 2 1 23 Draw a p-chart and state your observations. Q4) Draw a Ishikawa diagram for non conformity of delays in service at a restaurant. State assumptions made if any. Q5) Explain various costs associated with quality. Briefly state how they can be measured. Q6) State with illustration meaning of quality policy and quality objectives. Discuss importance of leadership and team building in continuous improvement in quality. Q7) List types of Quality Audits and explain how they are performed. Q8) Write notes on any two of the following: a) House of Quality. b) Reliability. c) Quality assurance. d) Sampling plans. Semester – III Total No. of Questions: 7] [Total No. of Pages: 1 P695 [3575]-312 M.B.A. May 2009 HUMAN RESOURCE MANAGEMENT (304 E) SpI. Industrial Relations [Time: 3 Hours] [Max. Marks: 70] Instructions to the candidates: 1) Attempt any five questions. 2) AI! questions carry equal marks. Ql) Discuss objectives of Industrial Relations and its impact on socio-eco. conditions. Q2) Discuss the role of judiciary in Industrial Relations. [14] [14] Q3) Discuss the steps in Adjudication process in I.R. with appropriate reference Of judgments. [14] Q4) Elaborate the advantages and disadvantages of political affiliation in modern Trade union movement [14] Q5) Discuss impact of-globalization and information technology on modern Industrial Relations. [14] Q6) Discuss the concept of W.P.M. with its requisites and operational practicability at plant level. [14] Q7) Write notes on any two: [14] a) Salient features of T .Y. Act. b) Collective Bargaining. c) Arbitration. d) Inter and Intra union rivalary. Total No. of Questions: 7] Semester – III [Total No. of Pages: 1 P696 [3575]-313 M.B.A. May 2009 (305 A) Distribution and Retail Management (2005 Pattern) (Sem.-III) Time: 3 Hours] [Max. Marks: 70 Instructions to the candidates: 1) Answer any two questions from section-I. 2) Answer any three questions from section-II. 3) All questions carry equal marks. SECTION - I Ql) What are functions of a 'wholesaler'? What factors you will consider for their selection? Give reasons and explain. Q2) Describe the parameters used to evaluate the performance of a Distributor. Q3) Write short notes on (any two) : a) Multi level marketing. b) Mail order Business. c) Electronic channels. SECTION - II Q4) Explain the concept of merchandising and describe the factors that influence merchandising function. Q5) Discuss the future of Organised Retail in Indian context. Q6) What are the promotions a Retailer can organise to a) Increase foot falls in store. b) Increase size of shopping basket. Q7) Write short notes on (any two) : a) Managing store inventories. b) Franchising in organised retail. . c) Branding in Retailing. Semester – III [Total No. of Questions: 7] [Total No. of Pages: 1] P697 [Max. Marks: 70 [3575]-314 M.B.A. (Sem.-III) May 2009 (305 B) MERCHANT BANKING AND FINANCIAL SERVICES (2005 Pattern) Time: 3 HoursJ Instructions to the candidates: 1) Q. No.1 is compulsory and carries 10 marks. 2) Attempt any four of the remaining questions which carry 15 marks each. Ql) Write short notes on Any Two: a) S.E.B.I's guidelines for Bonus Issue. b) Derivatives in stock market. c) S.E.B.I's guidelines for the issue of CPs & CDs. d) Depository and Dematerialisation. Q2) What are venture capital funds? What are the different stages in funding by these funds? Q3) Explain the meaning of securitization and its modus operandi. Also discuss its advantages. Q4) State and explain a broad framework of rating process adopted by ~ credit rating agency. What are the benefits and limitations of such ratings? Q5) Explain the process of Book-Building and S.E.B.I's guidelines for Book-Building. Q6) Discuss the development of merchant banking in India and scope for it. Q7) Take an account of the development of Indian capital market during the last two decades. Semester – III Total No. of Questions: 6] [Total No. of Pages: 2 P698 [3575]-315 M.B.A. May 2009 (305 - C) VISUAL BASIC AND ORACLE (2005 - New) Time: 3 Hours] [Max. Marks: 70 Instructions to tile candidates: All questions are compulsory. Ql) Explain the properties (any five) : a) Caption of command buttons. b) Interval of timer. c) Value of check box. d) Talsstop of text box. e) Style of combo box. f) Cause validate of text box . [10] Q2) Write an ADO code for table Book with fields Book-id, Book-name, Book-rate, Author, Publisher and perform Add, Edit, Delete and View First, Next, Previous, last facility. [15] Q3) Write short notes (any two) : a) Public, private, local and static. b) Event driven programming. c) Cursor type in ADO. Q4) Create the following tables with appropriate constraints. [10] [10] CUSTOMER (customer-no, sales-per-no, city) SALES PERSON (sales-per-no, name, comm-percentage, year-of-hire). a) Identify all the customers who have dealt with salesman with id = 2222. b) Find out all the cities from- which customer hail from. c) Find out all the customer who belongs to PUNE. d) Display the customer-no and city for which salesperson ABCD is responsible. Q5) Write a plsql for the following: [15] Calculate bonus for all employees and insert it in BONUS Table. If salary> 10,000, Bonus is 2% of salary else if salary < 10,000, Bonus is 5% of salary. Q6) Write short notes (any two) : a) Update, Select, Alter. b) Triggers. c) Functions. Total No. of Questions: 7] [10] Semester – III [Total No. of Pages: 1 P699 [3575]-316 M.B.A. May 2009 (305 D) PRODUCTION AND MATERIALS SPECIALISATIQN Production Planning and Control (2005 Pattern) Time: 3 Hours] [Max. Marks: 70 Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. Ql) Effective production planning and control is essential for reducing manufacturing cost and meeting customer requirements. •Discuss. Q2) Explain the concept and objectives of aggregate planning. Describe the relationship between aggregate planning and production planning. Q3) Describe production scheduling techniques/methods used in job production and project production. Q4) Explain anyone of the heuristic methods employed for line balancing. Q5) Discuss the role of computers in production planning and control. State key features of any- software for production planning and control, you are aware of. Q6) Explain the meaning of shop floor planning and describe how it is performed in manufacturing •organisations. Q7) Write notes on any two of the following: a) Symptoms of poor production planning and control. b) Scheduling algorithms. c) Flexible manufacturing system. d) Rough cut planning. Semester – III Total No. of Questions: 7] [Total No. of Pages: 2 P700 [3575]-317 M.B.A. (Sem.- III) May 2009 HR - SPECIALISATION (305 E) Personnel Administration, Application and Procedure (2005 Pattern) (New) Time: 3 Hours] Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. [Max. Marks: 70 Ql) a) Define Personnel Administration. [5] b) Explain the difference between Personnel Administration and Personnel management. [9] Q2) What are the statutary welfare facilities to be provided by the organisation to their employees as per the factories Act. Briefly explain. [14] Q3) Draft a charge sheet cum notice of enquiry against an employee who was caught in the theft case. [14] Q4) Calculate the bonus of following employees who have worked for 12 months in the year 2007. [14] a) ~. A (Basic + DA = Rs.2200/-) b) ~. B (Basic + DA = Rs.3300/-) c) ~s. C (Basic + DA = Rs.1500/-) d) ~s. D (Basic + DA) = Rs.3600/-) at the rate of 8.33% and 20%. Q5) a) Define Personnel Audit. b) Explain the importance of Personnel Audit in any organisation. [5] [9] Q6) a) Define Logistic management. [5] b) Design a training programme on "Leadership" for employees of Cross Functional Departments. [9] Q7) Write short notes on any three of the following: a) Creche as per the factories Act. b) Safety and Security provision~ under factories Act. c) Non-Statutary welfare measures .. d) Retrenchment Compensation. e) Gratuity. Semester – III Total No. of Questions: 7] [14] [Total No. of Pages: 1 MAY 2009 P701 [3575)-401 M.B.A. (Sem. - IV) (401) ENTREPRENEURSHIP DEVELOPMENT & PROJECT MANAGEMENT (2005 Pattern) Time: 3 Hours} {Max. Marks: 70 Instructions to the candidates: I) Q.No. 1 is compulsory. 2) Solve any 3 out of remaining. 3) Figures to right indicate full marks. Ql) a) Define the term Entrepreneur & Intrapreneur, explain the attributes of a successful entrepreneur? b) Illustrate the role of entrepreneurship in Indian Economy. [15] [10] Q2) Write an essay on the role played by DIC & SISI for the development of entrepreneurship? [15] Q3) What do you mean by term business idea, explain the Government procedure involved in it? [15] Q4) Explain the role of Central Government & State Government in promoting Entrepreneurship in India? [15] Q5) Explain the prospects of women entrepreneurship in India? [15] Q6) Why do entrepr~neurs fail in their venture, according to Peter Drucker? [15) Q7) Short notes (attempt any 2) a) Entrepreneurial culture. b) lOBI & ICICI's role. c) Fiscal & Tax concession. d) National Entrepreneurship Development Board. Semester – IV [15) Total No. of Questions: 6] [Total No. of Pages: 3 MAY 2009 P763 [3575]-402 M.B.A. (Sem.-IV) (402) International Business Management (2005 Pattern) [Max. Marks: 70 [Time: 3 Hours} Instructions to the candidates: I) Section-II (case study) is compulsory. 2) Attempt any three questions from section-I. 3) Each question/rom section-I carries 15 marks and section-II (case study) carries 25 marks. SECTION - I Ql) What are the barriers to internation~l trade? List and explain all the types of barriers to international trade. Q2) Explain the concept of country risk analysis. Comment on socio-economic risk and its management. Q3) What do you mean by Multi National Enterprises? Explain all t~e advantages and disadvantages of MNEs from the point of view of MNEs as well as the host country. Q4) What are the various methods of payment available for settlement of international trade? Explain the working of a letter of credit and list all the types of L/Cs. Q5) Write short notes on any three : a) International Monetary Fund. b) WTO Ministerial Conferences. c) International market selection. d) 2004-09 EXIM Policy. e) Global sourcing and its impact an Indian Industry. SECTION - II Q6) CASE STUDY Gillette Targets Emerging Markets' As it entered the twenty-first century, Gillette faced a difficult choice. Should it continue targeting emerging markets or not? Its strategy to move aggressively into markets in the developing world and the former Soviet bloc had been hailed as a success only a few years before. Recent poor earnings, however, had management considering whether this choice had . . been a wise one. The Boston-based firm was founded in 1895 and is still best known for its original products, razors and razor blades. By the end of the twentieth cent~ry, Gillette had grown into a global corporation that marketed. its products in 200 countries and employed 44,000 people worldwide. About 1.2 billion people use Gillette products every day. Its sales are about equally distributed among the United States (30 percent), Western Europe (35 percent), and the rest of the world (35 percent). As markets matured in developing countries, Gillette sought growth through product diversification, moving into lines such as home permanents, disposable lighters, ballpoint pens, and batteries. In the mid-1990s, Gillette targeted several key emerging markets for growth. Among them were Russia, . China, India and Poland. Russia was already a success story. Gillette had formed a Russian joint venture in St.Petersburg and within 3 years Russia had become Gillette's third-largest blade market. Gillette's move into the Czech Republic had prospered as well and in 1995 Gillette bought Astra, a 10caI; privately owned razor blade company. Astra gave Gillette expanded brand presence in the Czech market. Astra's relatively strong position in export markets ~n East Europe, Africa and Southeast Asia proved a boon to Gillette in those markets as well. Jus.t as in other markets in the developing world, 70 percent of East European blade .consumers used the older, lowertech double-edge blade. In more developed markets, consumers appreciated product innovation and the shaving market had moved to more hightech systems such as Gillettes Sensor.) Then disaster struck. A financial crisis that began in Thailand quickly spread across Asia. Many wary investors responded by pulling money out of other emerging markets as well depressing economies across the globe. Bad economies meant slower sales for Gillette, especially in Asia, Russia and Latin America. In Russia, wholesalers could not afford to buy Gillette products. Consequently, these products disappeared from retail stores and Gillette's Russian sales plummeted 80 percent in a single month. Gillette found it could not meet its projected annual profit growth of 15-20 percent. The price of Gillette shares tumbled 36 percent in 6 months. To save money, Gillette planned to close 14 factories and layoff 10 percent of its workforce. . Despite its recent bad experience in developing countries and in the former Soviet bloc, Gillette was still moving ahead with plant expansion plans in Russia and Argentina that would total $64 million. Some even suggested that this was a good time to expand in the emerging markets by buying up smaller competitors that had been hurt even worse by the crises. Meanwhile, back in the developed world, another large global consumer products firm, Unilever, announced that it would be entering the razor market. Discussion Questions 1. Why do companies such as Gillette target emerging markets? Do you agree with this strategy? 2. What are the dangers to Gillette of targeting emerging markets? 3. Why would local, privately owned companies like Astra want to sell out to companies like Gillette? Why are such companies attractive acquisitions to multinational firms? 4 What global strategy would you suggest for a company such as Gillette? Explain your choice. Semester – IV Total No. of Question;, : 8] MAY 2009 P702 Time: 3 HOllrsj [3575]-403 M.B.A. (Sem. - IV) [Total No. of Pages: 1 (403) Current Trends in Management {Max. Marks: 70 Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal 14 marks. Q1) "IT Enabled services improves the effectiveness and efficiency ofbusiness". Discuss with suitable example. Q2) Explain concept of Lean Manufacturing for improving business result. Q3) We need systematic work on the quality of knowledge and the productivity of knowledge. Explain. Q4) Working people can update and upgrade through e-Ieaming - Comment. Q5) New corporate governance moves that are expected, explain with recent developments in India. Q6) What are the benefits industry gains by systematic implementation of six sigma methodology? Q7) Explain process of knowledge management. Q8) Write short note on any two: a) Theory of Constraint. b) Sarbanes-Oxley Act of 2002. c) Just In Time. Semester – IV Total No. of Questions: 7] [Total No. of Pages: 1 MAY 2009 P703 [3575]-404 M.B.A. (Sem. - IV) SERVICES MARKETING 404 A: Marketing Management Specialisation (New) (2005 Pattern) Time: 3 Hours] [Max. Marks: 70 Instructions to the candidates 1) Answer any five questions. 2) All questions carry equal marks Q1) a) How does Services Marketing differ from Goods Marketing. [7] b) Critically examine the reasons for the growth of services industry in India. [7] Q2) "For successful Services Marketing you have to go beyond the 4p's of Marketing". Do you agree with this statement? Quote relevant examples in support of your answer. [14] Q3) Write an essay on the Role of Advertising and Sales Promotion in the Services Industry. [14] Q4) Customer satisfaction measurement is very important in services industry. How will you conduct customer satisfaction measurement study for an educational institution? [14] Q5) a) Discuss with examples the importance oflocation in service delivery. [7] b) What are the factors which affect location decisions for services. [7) Q6) What are the five dimensions of service quality and discuss the sub factors required to analyse each dimension effectively. Q7) Write short notes (any two) : a) Service failure and Recovery. b) Service Blueprints. c) Global Scenario in Services Marketing. d) Benchmarking. Semester – IV (14) [ 14) Total No. of Questions : 7] [Total No. of Pages : 2 MAY 2009 P764 [3575]-405 M.B.A. (Sem.-IV) (404 B).INDIRECT TAXATION (2005) Time: 3 Hours) Ills ructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks. [Max. Marks: 70 Ql) Explain the following terms: a) Unjust enrichment. b) Nature of indirect taxes. c) Job workers. d) Taxable event for Excise Duty. Q2) Define and explain with the help of suitable illustrations the term 'Manufacture' under the Central Excise Act, 1944. Q3) Explain the following with reference to CENVAT credit availability :a) Duty paying documents for CENV AT. b) CENVAT on raw materials and capital goods. Q4) Discuss the nature of Service Tax. Also explain in detail any five taxable• services with the help of suitable illustrations. Q5) Explain the following concepts under Service Tax Act. a) Small service provider. b) Export of service. c) Import of service. d) Return of Service Tax. Q6) Discuss in detail the objectives of VAT. Also explai.n various advantages conferred upon by VAT Act. Q7) With regard to VAT Act, explain the following (any four) : a) Set-off. b) Sale to registered dealer. c) Purchase from unregistered dealer. d) Refund of VAT. e) Returns under VAT. Semester – IV Total No. of Questions: 7] [Total No. of Pages: 2 MAY 2009 P704 [3575]-406 M.B.A. (Sem. - IV) (404 C) OOP CONCEPTS & BASIC JAVA Computer Specialization (2005 Pattern) Time: 3 Hours} Marks: 70 Instructions to the candidates: 1) Question 1 is_ compulsory. 2) Solve any 5 out of remaining. [Max. Q1) [20] a) What is the output of the following expression System.out.println (1 + 2 + "3"). b) Trace the output for the following public class demo { public static void main (string ar[ ]) { intk; while (1) { for (k = 1; k < = 20; k ++) { System.out.println (k); if (k = = 8) break; } } } } c) If a' class has to create child threads it has to implement following interface. i) thread., ii) run. iii) runnable. iv) none of above. d) Mention Thread Life Cycle stages. e) Which of the following is illegal declaration i) inti=+12; ii) floatf=45.02; iii) double d = 46.34; Q2) Design an applet which will have a Text Field components which accept username and password. Once the user clicks on a login button check whether username and password are right and display appropriate message on the applet. [10] Q3) Create your own exception Prime Exception traverse through an array & throw Prime Exception whenever a prime number is not found in the array. [10] Q4) Design an interface calculator having methods add, subtract and divide. In another class named as sample show the implementation of the methods. [10] Q5) Write a multithreaded program which display moving text "Welcome All" on an Applet. [10] Q6) What are the features of OOP and which features are included into Java. Explain with example. [10] Q7) Write short notes on (any 2) : [10] a) Synchronization. b) Packages. c) Abstract classes & interfaces. Semester – IV Total No. of Questions: 8] [Total No. of Pages: 1 MAY 2009 P705 [3575]-407 M.B.A. (Sem. - IV) 404 D": INVENTORY MANAGEMENT (Production & Materials Specialisation) (2005 Pattern) Time: 3 Hours} Instructions to the candidates: 1) Solve any Five questions. 2) All questions carry equal marks. [Max. Marks: 70 Q1) What do you mean by an Inventory? Discuss the various elements of Inventory Cost? Q2) "ABC Analysis and EOQ are complementary to each other". Comment. Q3) Compare and contrast fixed order quantity inventory system with Fixed interval inventory system. Q4) Discuss the nature, benefits and constrains of distribution inventory planning with a suitable example of a Large FMCG company. Q5) "Work in process inventory is directly proportional to the Length of production cycle". Comment on this statement. Q6) Establish the relation 'between lIT, MRP, DRP and WCM. Q7) Discuss the role of computer in Inventory Management. Q8) Write a short notes on (Any two) : a) Rotable spare part inventory. b) Service level inventory. c) Lead Time. d) Assumption in EOQ. Semester – IV Total o. of Questions: 7] [Total No. of Pages: 1 MAY 2009 P706 Time: 3 Hoursj (35751-408 (404-E) LABOUR WELFARE HRM Specialization M B.A. (Sem. - IV) (2005 Pattern) Time: 3 Hours} Instructions to the candidates: I) Q.No.l is compulsory. 2) Attempt any three questions from the remaining. [Max. Marks: 70 QI) a) "Labour Welfare is not a barren liability or useless expenditure but a wise investment". Discuss it in detail. b) Explain Workers Education & Training with its three levels. [15] [10] Q2) Do you think the position of Labour Welfare Officer is really required in the present scenario in the industry. Justify. [15] Q3) Define the concept and objectives of Worker's Participation in Management. . Q4) Explain the objectives and role ofILC. [15] [15] Q5) Discuss in detail the role of various Non-Statutory welfare agencies in Labour Welfare. [15] Q6) Explain the significance of Social Insurance for workers with examples. [15] Q7) [15] Write short notes on (Any three) : a) ILO. b) Corporate Social Responsibility. c) Productivity and Labour Welfare. d) Impact ofIndustrialization. e) Industrial Hygiene. Semester – IV Total No. of Questions: 8] [Total No. of Pages: 2 MAY 2009 P707 [35751-409 M.B.A. (Semester - IV) (407 - A) STRATEGIC MARKETING AND RELATIONSHIP MANAGEMENT (2005 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: 1) Q.No.l & 5 are compulsory and carry 15 marks each. 2) Out of the remaining attempt any two from Section-I and two questions from Section-II. These questions carry 10 marks each. 3) Answers to both the sections should be written in the same answer book. SECTION - I Ql) Write short notes on ANY THREE: a) Relationship Marketing in Consumer Products. b) Competitor Analysis. c) Need to resolve channel conflict. d) Concept of sustainable competitive advantage. e) Customer Service Level: A differentiator. Q2) Discuss the salient features and common trends in strategic marketing management, quoting appropriate examples. Q3) Tata Motors has revolutionised the car market by producing Rupees One Lac car in the four wheeler segment under the brand name NANO. Carry out Environment Opportunities & Threats for NANO cars. Q4) Bharati has a tie-up with Wal-mart and has plans to shortly set up "Organised Retailing", in India. Carry out competitor Analysis. Will this venture have a sustainable competitive advantage? Justify your answer. . SECTION - II Q5) Write short notes on ANY THREE: a) e-CRM. b) Customer perceived value. c) CRM & Customer Loyalty. d) Customer Delight. e) Transactional marketing to relationship marketing. Q6) Discuss the steps involved in developing a customer relationship plan with examples. Q7) Explain the concept of data base, data - warehousing and data mining. Q8) RM in industrial and consumer markets differ. Do you agree? Justify your answer with suitable examples. Semester – IV Total No. of Questions: 10] [Total No.' of Pages: 2 MAY 2009 PI059 [3575] - 410 M.B.A. (Sem. - IV) (Finance Specialization) 407 (B) : INTERNATIONAL FINANCIAL MANAGEMENT (2005 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: 1) Do not use different answer sheets for answering different sections. 2) From SECTION -1 Question No.1 carries 5 marks. Question No.2 carries 15 marks. 3) Answer any five from SECTION -II. Each question in SECTION -II carries 10 marks. SECTION - I Ql) Explain the following concepts (Any Five): a) Credit Tranche Policies. b) Free Trade Area. c) Direct Quote and Indirect Quote. d) ECB. e) Mid Rate. f) GDR. Q2) Answer any three: a) The following quotes are available: Spot (USDIEUR) : 3 Months forward: Spot (USD/GBP): 3 Months Forward: 0.83851.8391 20/30 1.4548/1.4554 35/25 Find the three month (EUR/GBP) outright forward rates. b) The spot rate for the French Franc is $ 0.1250 and the 3 month forward rate is $ 0.1260. Your company is prepared to speculate that the French Franc will move to $ 0.1400 by the end of 3 months. i) Are the quotations given direct or indirect quotations? ii) How could the speculation be undertaken using the spot market only? iii) How would the speculation be arranged using forward markets? iv) If your company were prepared to put $ 1,000,000 (one Million) at risk on the deal, what would the profit turn out to be if expectations were met? Ignore all interest rate implications. c) i) Mid Rate 7.2597 INR/ZAR, Spread 0.2670 INR. Compute Bid Ask Rate. ii) EUR/USD 1.2596/1.2602. Compute implied inverse quote for this quote. d) i) Following quotes are given by a banker in Mumbai. Identify whether the quote is direct or indirect quote. Compute the direct quote for indirect quote and vice versa: Rs. 100 = EUR 1.8820.' Rs. 100 = CAD 2.6415 1 Yen = Rs. 0.4025. ii) From the following Rates, find out INR / EUR relationship: INR / USD : 47.9710/48.0101. EUR/USD: 1.1210/1.1280. SECTION - II Q3) Write note on: i) Export Credit Guarantee Corporation. ii) FEMA. Q4) What are the long term sources of Finance available for Indian companies in international markets. Q5) Write note 01). Country Risk Analysis. Explain its. relevance with the help of example. Q6) Write note on Direction and Composition of India's International Trade. Q7) "All hedging is speculation, but all speculation is not hedging." Discuss. Q8) Explain role and functions of Export import bank of India. Also explain its various lending programs. Q9) How study of country's Balance of Payment is relevant for a manager looking after international business,operation of a company? QI0) Write a detailed note on Gold Standard. What are its advantages and disadvantages. Semester – IV Total No. of Questions: 8] [Total No. of Pages: 1 P1276 MAY 2009 [3575] - 412 M.B.A. (Sem. - IV) 407 (D) : MATERIAL REQUIREMENT PLANNING (Production & Materials Specialization) (2005 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: 1) Answer any five questions. 2) All questions carry equal marks. Ql) Discuss whether MRP system is: a) An alternative or complementary to order point method. b) Inventory control technique or scheduling technique or both: inventory control and scheduling technique. Q2) Draw a diagram / sketch of MRP process and describe a) Outputs of MRP. b) Uses of outputs. Q3) Explain following prerequisites for effective implementation of MRP system. a) Managerial prerequisites. . b) Information prerequisites. Q4) Describe with example modular bill of material and its uses. Q5) a) . Explain the meaning and objectives of MPS. b) Describe the effect of frequent changes in MPS on MRP systeln effectiveness. Q6) Describe any three lot sizing techniques and state their advantages. Q7) Discuss issues involved in developing valid inputs in MRP system. Q8) Write notes ~m any two of the following: a) Future of MRP. b) Regeneration and Net change in MRP. c) Safety stock considerations in MRP. d) MRP assUlnptions. Semester – IV Total No. of Questions: 7] [Total No. of Pages : 1 MAY 2009 P709 [3575]-413 M.B.A. (Sem. - IV) (407-E) STRATEGIC HUMAN RESOURCE MANAGEMENT (HR Specialisation) Time: 3 Hours} Instructions to the candidates: 1) Attempt any five questions. 2) All questions carry equal marks. [Max. Marks: 70 Q1) What is HR Management? What are the steps to strategise various HR practices in an organization. Q2) Explain what is strategic management and discuss it's importance and scope. Q3) Write short notes on : a) Objectives of strategic HRM. b) Retrenchment strategy. c) HRM Environment. Q4) What is the challenge in recruitment? How will you strategise the recruitment process to meet competitive environment challenge. Q5) Define 'TrainiJ:?g and Development'. Draw a strategic plan to organise and implement training programme to meet organizational needs. Q6) Discuss the importance of Performance Management system for effecting strategic goals of organization. Q7) Suggest base and approach for providing rewards for performance linked to strategic HRM. Semester – IV Total No. of Questions: 7] [Total No. of Pages: 1 MAY 2009 P710 [3575J-414 M.B.A. (Sem. - IV) (408-A) PRODUCT & BRAND MANAGEMENT Marketing Management Specialization (2005 Pattern) Time: 3 Hours} Instructions to the candidates: I) Attempt any five questions. 2) All questions carry equal marks. [Max. Marks: 70 Ql) "Customer Analysis & Competitor Analysis are necessary for Developing Product Strategy". Comment. Q2) Explain in details how Product Focused Organization is different from Market Focused Organization. Also point out factors influencing design of the product. Q3) A leading two wheeler manufacturer has developed a new four wheeler. What steps a manufacturer should take to build a brand. Q4) Comment on a Product Strategy of anyone company each from FMCG & Automobile sector. Q5) What is sales forecasting? Explain the significance & techniques of sales forecasting. Q6) Developing brand is much more difficult than developing a product. Comment. Q7) Write short notes on (any two) : a) Brand Equity. b) Managing Brand Over time. c) Brand Extensions. Semester – IV Total No. of Questions: 9] [Total No. of Pages : 2 MAY 2009 P711 [3575)-415 M.B.A. (Semester - IV) 408 B: STRATEGIC FINANCIAL MANAGEMENT (2005 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: I) Attempt any five questions from Section-I. Each question from Section-I carries 11 marks. 2) Attempt anyone question from Section-II and it carries 15 marks. 3) Answers to both the sections are to be written on same answer sheet. SECTION - I QI) Explain conceptual framework of Strategic Financial Management. Explain thoroughly the need of strategic financial management. Q2) Elaborate the ethical aspects of strategic financial management in the light of "Sat yam Saga". Q3) Explain components of strategic wage package. Explain thoroughly the categorization of employees in to system based, knowledge based and entrepreneurial employees and its influence of strategic wage management. Q4) Elaborate in detail the approaches (Market Approach, Asset Based Approach, and Income Approach) to enterprise valuation. Q5) Explain in detail financial aspects of Brand Management. Q6) "Financial Engineering is CEMENT which holds together People, System, Brands, Products and Technology of the Company" Elaborate. Explain Holistic Approach to Innovative Financial Engineering. Q7) Explain performance assessment matrix. SECTION - II Q8) Compute the Human Resource Value for the data given below: Balance Years 1 ") VPMktg. 9,00,000 10,00,000 12,00,000 3 4 VP Production 8,00,000 9,00,000 VPHR 7,00,000 8,00,000 9,00,000 10,00,000 VP Finance 9,00,000 12,00,000 14,00,000 16,00,000 VP IT 9,00,000 12,00,000 14,00,000 16,00,000 VP Total 42,00,000 51,00,000 49,00,000 42,00,000 Relative Company's Industry Weight Key Performance Ratios 1 yr 2yr 3yr lyr 2yr 3yr Profitability 11% 12% 14% 80/0 10.00% 11% 30 Investment Turnover 2.5 2.75 3 2.1 2.3 2.5 30 Return on Owners Fund 260/0 280/0 30% 22% 25% 26% 40 Q9) Compute the unit sales price of products A, Band C for the following data provided by the company. A is for High Income group, B for Middle Income group and C for lower income group. As with same price manipulations these products may encroach upon each others segment hence the pricing is an sensitive issue. Company intends to maintain a ratio of sales prices as 5:3:2 for the coming y~ar and expects volume to be 2000, 10,000 and 5000 units. The ratio of variable cost per unit to sales price per unit is expected to be 50% for A, 600/0 for Band 650/0 for C. Investment Rs in Million Fixed Assets Working Capital Funded By 100 200 Share Capital Reserves 8% Borrowings 300 60 120 120 300 Given Tax liability 30%, Dividend Provision 20% Annual Fixed Cost 40 mi \lion Reserves should increase by 20% of last year ends position. Semester – IV Total No. of questions: 3) [Total No. of Pages: 6 MAY 2009 P713 [3575]-417 M.B.A. (Semester -. IV) (408-D) PRODUCTION AND MATERIALS SPECIALIZATION (CASES) (2005 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: 1) Answer any two• questions. 2) All questions carry equal marks. Q1) Case - 1 VIJAY ENGINEERING WORKS "How much time shall we need Mr. Kulkarni" asked Khanna, Manager Quality Contwl and the leader of the disposal cell. "Everything has been lined up, Sir. Each component has been reinspected and defects have either been written on the component itself or on the tag attached to the component. We have to merely take a decision what to accept and what not to accept" answered Kulkarni while keeping pace with his departmental head. The formation of disposal cell at the Vijay Engineering Works was Khanna's idea in one of the meeting when a row was created by the production chief over the senior inspector's decision to get a lot of worm shafts gas cut because no grinding allowance was left in turning (i.e, bearing diameters had gone undersize by 0.10). Production Manager Mr. Puri on that day was unusually harsh. He pounched on the chief, no sooner the meeting started. "Before the meeting starts I want to know as to how did son-of-the-bitch take a decision to gas cut the lot of worm shafts? Will his father meet the target?" "Hold your tongue, Mr. Puri. You can't abuse my people just because they have done their jobs," said Khanna. "What job? Scrapping of pieces is what you call quality control, Mr. Khanna? Quality control should be productive and not destructive," said Puri, still fuming. "Is accepting non-conforming materials, quality control, Mr. Puri? If you allow your boys to produce junk and then expect quality control to accept it, sorry we can't do that," retorted Khanna. "What is happening to both of you. Do senior people behave like this?" intervened Materials Manager. "Ask him why did he abuse my assistant?" said Khanna pointing his finger towards Puri. "Should I garland him because he destroyed Rs. 50,000 worth of materials." shouted Puri. "Yes, do that. Poor fellow deserves it. At least that lambu (tall man) had the guts to do it. And mind it, after that he came and told me." "And you approved of his action?" "Yes, I approved of it. Why did you ask people to let pieces go for further operations having known that these pieces were kept aside at the preheat treatment inspection. You made your boys, like thieves, remove those pieces and sent them for heat treatment. And it was after this, my inspector went to heat treatment shop, got those pieces removed and destroyed to make you and your people realise that Quality Control will not take things lying low." "Don't put allegations. I did not give any instructions. It is your imagination. " "Ask your foreman, Mr. Puri. He gave your name." "If your allegation is true, Mr. Puri, I give you my work that the bastard will be set right." "Please, do that. I am happy that you realise now." "Now that the misunderstanding has been cleared" intervened Materials Manager, "shall we conduct today's meeting." "I think not before laying down the system to prevent such occurrences" suggested Mr. Purl, "and let Q.C. give the system." Put yourself in place of Mr. Khanna and suggest the system of disposal of nonconforming materials. Also suggest as to how defectives can be reduced by proper allocation of stages of inspection? Q2) Case - 2 RATHOD ENGINEERING WORKS "Have you handed over the splinded shafts to assembly?" enquired Deo, Production Manager from his foreman no sooner the latter entered former's cabin. "No sir! There is a problem in that lot and I come to inform you of the same." "What is the bloody problem now?" shouted PM. "Yesterday, I gave instructions to the shift engineer to get the remaining operations done and his report here reads that the pieces have been kept for final inspection after all operations. " "That he did sir but in some of the pieces the root diameter and spline width is oversize." "Get such pieces reworked and do you need my instructions for this?" "Rework is not possible since the extension piece has been sawed off. Actually he ( shift engineer) should have got the pieces inspected before getting the extension pieces removed." "Ask the bloody fellow to see me. Last time also, ifI remember correctly, it was he who sent axle shafts for head treatment without inspection and some of the pieces had to be scrapped because later at the final inspection keyway was found to be missing. And yet on another occasion he allowed blanks of the sliding gear to go for gear hobbing without blank inspection and a hob costing Rs. 6000 broke into pieces since the diameter in one such blank was over size. This time I am not going to spare him. He must be sent home. I hate people who do not use brains." "But what do we do now? Gear boxes cannot be despatched. Splined shafts was only item of shortage." "Ask Quality Control whether some of the pieces can be accepted under deviation. If required, I shall ring up Chaudhary (Manager Quality Control)." (Foreman leaves) "Useless fellows! They will never use their brains," muttered PM and then turning to the visitor friend he asked." do you too get useless fellows, Mr. Vinnani?" "We too get dumbs like your shift engineer" said Virmani, "but the possibility of occurrence of such events at our work is very remote. We, at Rathod Engineering works, believe that controls and safeguards must be built up into the system. We have instruction manuals, one for each department. As per production control manual, after the process has been finalised, a team consisting of personnel from Process Planning, Manufacturing and Quality Control must meet to finalise the stages of inspection and the inspection methods. For their guidance, important stages of inspection with reasons have been provided in the PPC manual. Further, every operational drawing spells out the preceding and succeeding operation. Our heat treatment shop will not accept a lot unless it is accompanied by a forwarding note duly signed by the stage inspection. Similarly, gear shop supervisor will not accept gear blanks if they have not been stamped by the stage inspection. Even our drawings of critical operations (a critical operation being one after which no . rework is possible) reads a warning like this: Please ensure the components under processing carries inspection mark failing which do not perform the operation." "I think we too needs a manual like yours and we must prepare i1'fast!" Put yourself in place of PM and i) identify major "causes of rejection." ii) highlight important stages of inspection and the defects which can be eliminated by each of these inspection stages. iii) Suggest the extent of inspection (sampling or cent percent) to be carried out at each of these stages. Q3) Case - 3 RALHON GROUP OF INDUSTRIES "Many a companies in India are mismanaged but not the way this firm of Ralhon Group of Industries is!" told Mirza to his wife over the dining table. "But other day you said that there is going. to be lot of challenge and excitement in the new job" enquired Waheeda, Mirza's wife. "That was the impression then. Today's meeting with functional heads has made me change my opinion. My god, what a lousy way to express feelingsl The way they raised their voices and put allegations on each other! Anyone could have gone mad listening to them, each of them trying to speak at the same time." Mirza then nan-ated the deliberations of his first meeting with the functional heads"after joining as a chief executive. Those present in the meeting included Sales Manager (SM), Production Manager (PM), Materials Manager (MM) and Finance Manager (FM) and Quality Control Manager (QM). SM :"Production department promised to deliver 5,00 water pumps by the end of this week. Now they can't even deliver 100. What do I tell the customer? This is third time in this month that I am asked to revise the delivery ~ate and if tomorrow orders are cancelled nobody shall blame me .... " PM: Interrupting, "What can I do? Machine shop could not supply water pump housing firstly because the damn housings came late and there were blow holes all over. Perhaps, we could still maintain the delivery period if we had pump shafts for which bar stock material is yet to be received. Also fitting section ... " MM: Interrupting, "Am I a magician or do I have a magic lamp to get you supplies as and when you want? Everyone knows that there is a such thing called lead time. Why should production control sleep over the requirements and ... ? PPC: Shouting, "Don't put allegations. Sales communicated the requirements only two weeks back. Everything in this company is urgent. Overnight production programmes are changed and then sales people talk of customer's service and materials people talk of lead time. And if I plan procurement in advance then management talks of excess inventory and 20% inventory carrying cost..." FM: Interrupting, "No advance purchases. From where I am going to get the money to pay suppliers ... " PM: Continuing, "Fittings section is already understaffed. And then these April-May months is marriage season. Since last six months I have been requesting personnel department to recruit few fitters but do they ever bother. Even if I put complete section on overtime I still can't. .. " FM: Shouting, "No, no, no! you can't give overtime. Already margin on this pump is negligible ... " PM: Interrupting, "Am I responsible?" The Chief executive bapged the table "stop stop it! I had enough of your nonsense. Each one of you is self centered. All of you can go. The meeting is adjourned." Waheeda laughed and asked Mirza, "So my young executive what you intend to do now?" Mirza eyed his wife. "Tomorrow, I shall meet each of these managers separately and ask him 10-12 questions to complete my investigations. Based on the information, I shall decided the future course of action." a) From the text of the case, bring out the major weaknesses of the firm. b) If you were Mr. Mirza, what 10 questions would you ask the functional head from the following departments? i) Sales ii) Production iii) Production Planning & Control and iv) Finance. Semester – IV Total No. of Questions: 6] [Total No. of Pages: 1 MAY 2009 P714 [3575]-418 M.B.A. (Sem. - IV) 408 E: LABOUR LAWS & OTHER LAWS - II (2005 Pattern) Time: 3 Hours} [Max. Marks: 70 Instructions to the candidates: I) Answer any five questions. 2) All questions carry equal marks. QI) What are the restrictions on the working hours of employees in shops & commercial establishments? [14] Q2) What are the objects and purposes of Contract Labour (Regulation and Abolition) Act 1970? To which establishments it applies? Explain the terms "Principal Employer", "Workman" under the Act. [14] Q3) Explain the procedure for certification of standing orders along with the contents of schedule. How they are applied to the establishment and whether they can be modified? [14] Q4) Define consumer under Consumers Protection Act. What are the six rights of consumers? [14] Q5) Explain the following: a) Essential elements of chargesheet. . b) Discipline. c) Distinction between disciplinary enquiry & preliminary enquiry. [14] Q6) Write short notes on any three: a) Health, Canteen, Welfare measures for contract labourers. b) E-filingofretums. c) Draft letter of appointment to Enquiry Officer by employer. d) Unfair Trade Practice. e) Principles of natural justice. Semester – IV [14] Back to Syllabus Page