BSUB50 2011 LOUGHBOROUGH UNIVERSITY Programme Specification BSc (Hons.) Retailing, Marketing and Management Please Note: This specification provides a concise summary of the main features of the programme and the learning outcomes that a typical student might reasonably expect to achieve and demonstrate if full advantage is taken of the learning opportunities that are provided. The accuracy of the information in this document is reviewed by the University and may be checked by the Quality Assurance Agency for Higher Education. Awarding body/institution Teaching institution (if different) Details of accreditation by professional/statutory body Name of final awards Programme title UCAS code Subject Benchmark Statement Date at which the programme specification was written or revised 1. Loughborough University Not applicable B.Sc. (Honours) and DPS Retailing, Marketing and Management NN25 General and Business Management July 2009 Aims of the Programme 1. 2. 3. 4. 5. 6. 7. 8. 9. D:\533572930.doc The programme aims to: produce high quality graduates with the knowledge, skills and understanding for an effective and valued career in retail management or other similar management situations. develop knowledge, concepts, numeracy, and skills in retail management and the major academic disciplines of business and management and the ability to integrate and apply them in business contexts to provide a sound basis for practice, study and training retail management or a similar management profession; provide students with the opportunity to develop deep understanding in particular areas of retail management by pursuing them over an extended period and to substantial depth provide a commercially relevant, practical and constantly updated programme through close links with leading retail organisations, and through vocational experience in an professional placement; enable students to see ways in which theory can be applied in practice, both through taught content and through individual experience on placement; develop teaching and learning in response to advances in scholarship and the needs of the retail business community; enhance the employability of our graduates attract well-qualified students from a variety of educational backgrounds; encourage in our students hard work, enthusiasm and self-motivation, a positive attitude to change, a desire for excellence, a visionary and positive approach to future developments and openness to new ideas. 1 09.06.10 BSUB50 2011 The Business School at Loughborough University is distinctive amongst 'traditional' university business schools in incorporating a third year spent on professional placement. This is an integral element of the programme and something which we believe is of particular benefit in achieving these aims and offers graduates of our degrees additional and valuable opportunities to develop their knowledge, understanding and skills. 2. Relevant Subject Benchmark Statements and other internal and external reference points used to inform programme outcomes 3. The benchmark statement for General and Business Management The Framework for Higher Education Qualifications The University Teaching and Learning Strategy Loughborough University Mission Statement Business School Mission Statement and Statement of General Aims for Undergraduate Programmes The University Academic Quality Procedures Intended Learning Outcomes The programme is delivered through a combination of lectures, group tutorials linked to lectures, seminars and workshops. Students are also assigned a personal advisor who provides advice and guidance on academic progress and study problems. Students are required to work both individually and within groups for both study and assessment. Students are provided with a departmental handbook which sets out general advice on study, key regulations on assessment, programme regulations and module guides for all modules available for study. On the first day of each module students are provided with a module guide which sets out the main details of arrangements for teaching and assessment and the detailed lecture schedule and associated reading. Students progress from descriptive understanding to critical evaluation and synthesis as the programme develops. Students are also expected to take increasing responsibility for their learning as the course progresses. This is reflected in the fact that students have considerable freedom of choice on modules in the final year, providing the opportunity to pursue areas of interest in depth. Constructive criticism is provided to students on coursework assignments and feedback on exam performance is given on request to help students in their academic progress through the course. Knowledge and Understanding On successful completion of this programme students should be able to demonstrate knowledge and understanding in the following areas 1. the foundation disciplines of business and management including marketing, economics, business mathematics and statistics sufficient to enable a clear understanding of the central aspects of the main business and management functions (B&M) 2. the economic, technological, financial, legal, cultural and political context within which retail business operates (B&M) D:\533572930.doc 2 09.06.10 BSUB50 2011 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. integration of concepts from the various business disciplines to comprehend retail business situations and develop appropriate analysis and solutions (B&M) the processes of management and decision making; concepts, analytical approaches, evaluative thinking and numeracy skills relevant to solving problems in a retail context the nature of retailing and other organisations and the behaviour of people within them, both individually and working in groups (B&M) the development and operation of markets for resources, goods and services including customer expectations, market orientation and the marketing mix (B&M); the use of accounting and other information systems for managerial applications (B&M); the management and development of people within organisations (B&M); the management of operations in the retailing industries (B&M); the development, management and exploitation of information systems and their impact upon retailing organisations (B&M); the key communication and information technologies used in business and management (B&M); the development of appropriate policies and retailing strategies at the corporate level within a changing national and international environment (B&M); Teaching, learning and assessment strategies to enable outcomes to be achieved and demonstrated The foundations for 1, and 4 to 12 are laid in core modules in stages A and B through a combination of lectures, tutorials, practical sessions, guided reading and private study. Outcomes 1, 2, 5, 10 and 13 are particularly developed in the context of this degree programme through core modules Retailing Environment 1 and Retailing Environment 2 in Part A, Merchandising and Retail Operations modules in Part B, and International Retailing and Retailing Strategy modules in Part C, Students can chose to develop 4 to 13 further through their choice of options, particularly in the final year. These are developed through a combination of lectures, seminars, guided reading, group work and private study. Assessment takes a wide variety of forms. Typical coursework assignments include essays, reports (group and individual), group presentations, in class tests and practical tests. Examinations are of varying lengths and formats. Many modules have both coursework and exam components and some are assessed by either 100% exam or 100% coursework. Skills and other attributes a) Subject specific cognitive skills On successful completion of the programme students should be able to 1. Use critical thinking, analysis and synthesis to evaluate and apply concepts and insights from business disciplines, including comprehension of complex scenarios (B&M); 2. Formulate and solve both structured and unstructured business problems; 3. Advise on business decisions using appropriate qualitative and quantitative skills, including the ability to identify and evaluate a range of alternative solutions (B&M); 4. Relate theory to practice in business and management(B&M). D:\533572930.doc 3 09.06.10 BSUB50 2011 Teaching, learning and assessment strategies to enable outcomes to be achieved and demonstrated: All three outcomes are developed and assessed though all three stages of the degree through core and optional modules. In Part A, this development would normally be expected to relate to the analysis and solution of straightforward situations with a limited number of possible alternatives but including a basic level of discernment as to appropriate data collection and interpretation. Increasing weight is attached to outcome 1 to 3 at stages B and C, particularly stage C. The development and assessment of outcome 4 is central to the placement year and its assessment through the Diploma in Professional Studies, which also lays a foundation for further development of outcome 4 at stage C. b) Subject specific practical skills On successful completion of the programme students should be able to 1. Communicate effectively in a business context, using a range of styles and media appropriate for management (B&M); 2. make effective use of information and communication technologies (ICT) in a business context including word processing, storage and manipulation of data, generation of presentations, use of the internet and e-mail using appropriate software (B&M) 3. conduct research using a range of sources of business-related materials including books, journals, trade and financial press, official statistics and the internet (B&M) 4. use effective team-working skills, including leadership, team-building and project management (B&M) Teaching, learning and assessment strategies to enable outcomes to be achieved and demonstrated: Effective communication, ICT, research and team-working skills are developed throughout the teaching and learning programme outlined above and the Programme Structure shown below. The foundations of effective communication and team-working skills are laid specifically in plenary sessions and workshops in stage A (BSA006) as are ICT skills (BSA100). The relevant skills are also assessed in these modules. These skills are further tested and developed in a range of core and optional modules throughout the course. Research skills are developed and tested in a range of core and optional modules in all three stages of the degree and also during the placement year and the dissertation requirements of the Diploma in Professional Studies. Effective communication skills are important aspects of assessment in almost all elements of the programme, whether by coursework or examination. Group coursework and oral presentations are an integral part of the assessment in parts A and B of the degree programme. c) Key/transferable skills On successful completion of the programme students should be able to 1. Organise themselves personally and independently to be a valued contributor through time management, self-direction, self-motivation, tenacity and proactiveness (B&M); 2. Analyse and assess their own personality, needs and abilities and be proactive in managing their personal development (B&M); D:\533572930.doc 4 09.06.10 BSUB50 2011 3. Deploy appropriate interpersonal skills to achieve the best from others, including effective communication, listening, influencing and conflict resolution (B&M); 4. Display a positive attitude to change, with a desire for excellence and a visionary and positive approach to future developments; 5. Accept and analyse new ideas and assess alternatives when presented with a range of possible interpretations and/or solutions; 6. Learn and work independently (B&M); 7. Interpret numerical information, reason numerically and apply appropriate mathematical and statistical techniques (B&M); 8. Communicate clearly and persuasively, both orally and in writing (B&M); 9. Use information and communication technologies effectively and efficiently (ICT); 10. Work well in a team, using appropriate skills, including leadership, team-building and project management (B&M). Teaching, learning and assessment strategies to enable outcomes to be achieved and demonstrated: The foundations of effective personal organisation are laid down and assessed in stage A (BSA006) and developed through core and optional modules in all three stages of the degree. The foundation of outcome 2 is laid down in stage A (BSA006) and specifically developed and assessed through the placement year and the Diploma in Professional Studies. Outcome 3 will be developed and assessed in a range of core and optional modules in all three stages, although influencing and conflict resolution skills are not formally assessed. Outcome 4 is most specifically developed and assessed through the placement year and the DPS, but will be developed through all stages of the degree. Outcome 5 will be developed and assessed through core and optional modules at all stages of the degree, including the placement year, with particular emphasis at stage C. Whilst outcome 6 is not formally assessed, it is a necessity in all individually produced assessments. Outcome 7 is directly developed and assessed in a number of core modules, particularly those related to quantitative analysis and finance and accounting. It is also developed and assessed in a variety of other core and optional modules. As part of the requirements for the Diploma in Professional Studies, students undergo formal appraisal with their placement supervisor which includes a thorough assessment of their transferable skills. A record of the supervisor’s assessments and the action plan arising from the discussion forming a mandatory part of the portfolio required for the award of the Diploma. Students are also normally required to reflect on their key skills development as part of their dissertation. Outcomes 1 and 7 are in part inherent in the challenges which must be met to successfully complete a four-year sandwich degree and inevitably all aspects of this development cannot be formally assessed directly. Comments on the teaching, learning and assessment of skills 8-10 are as described under subject-specific practical skills. D:\533572930.doc 5 09.06.10 BSUB50 2011 4. Programme Structure and requirements, levels, modules, credits and awards The programme is a four-year, full-time course of study, with the third year spent on a professional placement. The programme is divided in to units of study called modules, which may be rated as 10 (single) or 20 credits (double). Each Part of the programme comprises 120 credits taken over one year of study, 60 credits in Semester 1 and 60 credits in Semester 2. Each semester lasts 15 weeks, with 11 weeks of teaching followed by revision time and examinations. In Part A (Year 1), students take 120 credits of core modules, of which 20 are specifically retailing-related to retailing and its environment. The remainder provide the foundational subjects of economics, marketing, business mathematics and statistics, organisational behaviour and information technology, and financial framework. Part A also provides the specific opportunity for students to understand and develop key transferable skills. The remaining credits provides the opportunity to students to choose optional 10 credit modules in other business-related areas or to develop foreign language skills. Part B (Year 2) further develops students’ knowledge, understanding and skills in specialist and other core areas and provides the opportunity to choose optional 10 credit modules in other business-related areas or to develop further foreign language skills. Students spend their third year on a professional placement. This is an integral part of the degree programme and on successful completion of the placement and the programme, students will be awarded the Diploma in Professional Studies in addition to their degree. Part C (Year 4) comprises core retailing related modules optional subjects, which can be chosen from a wide range of management and other business areas. Full details can be found in the Programme Regulations at: http://www.lboro.ac.uk/admin/ar/lps/progreg/index.htm 5. Criteria for admission to the programme Typical admission requirements for this programme can be found at: http://www.lboro.ac.uk/prospectus/ug/courses/dept/bs/index.htm 6. Information about the programme assessment strategy: Full information about our assessment strategy can be found in section 6 of our comprehensive statement to supplement this programme specification which is available on our web site at: http://www.lboro.ac.uk/departments/bs/ug/progspec-6to9.html D:\533572930.doc 6 09.06.10 BSUB50 2011 7. What makes the Programme Distinctive The Business School was awarded an ‘Excellent’ grade in its school wide Teaching Quality Assessment. It has also been very highly rated for research in the recent RAE, indicating international excellence in research. The Business School values its undergraduate programmes very highly and excellence in teaching and related support activities amongst its staff is actively encouraged, highly rated and fully rewarded. All Business School Undergraduate Programmes have very high graduate employment levels. 8. Particular support for learning Information about the support offered by the Business School for this programme and the general support offered by the University for all programmes can be found in section 8 of our comprehensive statement to supplement this programme specification which is available on our web site at: http://www.lboro.ac.uk/departments/bs/ug/progspec-6to9.html 9. Methods for evaluating and improving the quality and standards of learning The official University statement about improving quality for all programmes can be found in section 9 of our comprehensive statement to supplement this programme specification which is available on our web site at: http://www.lboro.ac.uk/departments/bs/ug/progspec-6to9.html D:\533572930.doc 7 09.06.10