Dear Readers: Welcome to the August 2010 edition of the Global Marketing SIG newsletter! I would like to thank Esra Gencturk for her assistance during this editorial transition! We have all benefitted from Esra’s very useful and informative monthly newsletter. I hope to continue to provide you with quality news that you can use in your research and teaching! A new feature I have added to the newsletter is a guest column. These columns will provide a forum for our readers to share insights gleaned from their research and teaching with the Global Marketing SIG community. Guest columns will be limited to 1200 words or less and should include at least three “for further information” citations and/or links. If you are interested in submitting a guest column, please email me at lriddle@gwu.edu. In this Global SIG monthly newsletter edition, you will find: (1) “Global Product Harm Crises: Cross-Cultural Differences in Blame Attributions and Managerial Implications for MNCs,” a guest column, written by Dr. Daniel Laufer, Associate Professor of Marketing at Yeshiva University. (2) Highlights from the Journal of International Marketing’s Special Issue on Innovation in the Global Marketplace. (3) Resources for research and teaching, including article links about the underground economy, China’s TV market, Huggies new viral video ad campaign in the UK, 24-hour retailing in Moscow, and foreign investment in Syria. (4) Calls for papers and other Global Marketing SIG information I look forward to serving you as the Global Marketing SIG’s Vice Chair of Communications. I welcome your feedback and participation in the newsletter! Please feel free to contact me if you see something that is particularly useful to you in the newsletter or have suggestions for improvement. If you come across any readings or materials that you think our readers would like to see, please send them to me for inclusion in the newsletter. Best regards, Liesl Riddle, PhD Associate Professor of International Business The George Washington University School of Business Email: lriddle@gwu.edu Phone: +1.202.994.1217 GUEST COLUMN GLOBAL PRODUCT HARM CRISES: CROSS-CULTURAL DIFFERENCES IN BLAME ATTRIBUTIONS AND MANAGERIAL IMPLICATIONS FOR MNCS Daniel Laufer, Associate Professor of Marketing, Yeshiva University With the wide coverage of the Toyota crisis in the media, the topic of product harm crises has become a topic of great interest for classroom discussion. Surprisingly, there has been very little discussion of the different responses consumers might have to such crises in different countries across the world. Product harm crises are becoming increasingly global with more companies expanding overseas, and the development of global products. In the case of the Toyota crisis, it is worth noting that problems with the cars’ accelerators did not only occur in the United States. Toyota encountered problems in other places as well, such as Europe and Asia. In addition, the automobile industry is not the only industry to be hit by global product harm crises. Another relatively recent high profile global product harm crisis involved Dell computers and laptops. Problems with overheating as a result of Sony batteries in Dell’s laptops occurred worldwide, and Dell recalled its product in multiple countries. How consumers react during a product harm crisis has been the main focus of my research over the past few years. What can we learn from this research about global product harm crises? In particular, I would like to discuss possible cross-cultural differences between consumers that can influence how they assess blame for a product harm crisis. This has important managerial implications for MNCs because blaming a company for a product harm crisis is associated with lower levels of future purchase intentions and higher levels of negative word of mouth. Crosscultural differences also suggest that a MNC may need to respond differently to a product harm crisis occurring in different countries. When a product harm crisis is initially reported in the media, it is not always clear who is to blame. For example, in the case of a product-harm crisis in the automotive industry, there can be a number of factors causing car accidents. Perhaps the accidents are occurring because of driver error or poor road conditions? On the other hand, perhaps there are defects in the car causing the accident? During the Ford/Firestone crisis a couple of years ago, all of these factors were mentioned in early media reports. One important factor that can cause differences between consumers in their reaction to a product harm crisis, is the need to resolve the uncertainty regarding who is to blame. In a study we conducted in Mexico, we found that consumers who rank low on tolerance for ambiguity were more likely to blame the company for an ambiguous product harm crisis, than consumers who rank high on this personality trait. Tolerance for ambiguity and uncertainty avoidance are closely related concepts, and based on our findings we would expect that consumers in countries that rank high on uncertainty avoidance would be more likely to blame the company for an ambiguous product harm crisis than consumers in countries that rank low on uncertainty avoidance. In other words, consumers in countries with lower levels of uncertainty avoidance feel less of a need to resolve the uncertainty regarding who is to blame, and are more likely to wait for more additional information before assigning blame. In terms of who to blame in an ambiguous product harm crisis, we have found in our research that in order to resolve the uncertainty, consumers are more likely to blame the company, as opposed to the victims hurt in the product harm crisis, because they view themselves as more similar to the victims (other consumers) than the company. However, it is worth noting that there may be other causes for the crisis, other than the company or the victims, that are situational in nature (for example, weather or poor road conditions in the case of a crisis in the automotive industry). Research from the field of psychology suggests that the plausibility of situational factors as a cause for a crisis may differ between individuals from Western and Eastern cultures. In particular, when describing themselves or others, studies have shown that Asians make more situational attributions and fewer dispositional attributions than Europeans or Americans. In terms of the implications of this research in the context of consumer reactions to product harm crises, consumers in Western cultures such as the United States and Europe may be more likely to blame the company for an ambiguous product harm crisis. On the other hand, consumers in China, Japan, and South Korea may be more likely to consider situational factors, and, as a result, assess less blame to a company for an ambiguous product harm crisis. There are very important managerial implications for MNCs from these research findings in how to deal with a product harm crisis. In the case of consumers in countries with high levels of uncertainty avoidance, MNCs will not have the luxury of waiting for the results of an investigation before consumers assess blame. To the extent possible, an MNC needs to provide support for its position as soon as possible, because otherwise they will be blamed very quickly by consumers. In the case of situational attributions, MNCs may get more of the benefit of the doubt in Asian countries during a product harm crisis where situational attributions are more commonly generated by the public. In addition, if MNCs suggest situational factors as possible causes for product harm crises, they may be more readily accepted by Asian consumers as opposed to consumers in the United States and Europe, where dispositional attributions are more commonly generated as a result of a crisis. Further research is needed to learn more about consumer reactions to global product harm crises. Cross-cultural differences suggest that MNCs may need to respond differently to an identical crisis in different countries. Understanding how consumers react to a global product harm crisis is an important first step in order to develop effective corporate strategies to deal with the crisis on a global basis. Additional Reading Laufer, Daniel and Timothy Coombs, “How Should a Company Respond to a Product-Harm Crisis? The Role of Corporate Reputation and Consumer-Based Cues”, Business Horizons, 2006 Vol. 49 (5). Laufer, Daniel, Kate Gillespie, Brad McBride and Silvia Gonzalez “The Role of Severity in Consumer Attributions of Blame: Defensive Attributions in Product-Harm Crises in Mexico.” Journal of International Consumer Marketing, 2005 Vol. 17 (2/3). Laufer, Daniel “Are Antecedents of Consumer Dissatisfaction and Consumer Attributions for Product Failures Universal?”, Advances in Consumer Research, 2002 Vol. 29. Daniel Laufer, PhD, MBA, CPA is an expert on Crisis Management, and an Associate Professor of Marketing at Yeshiva University, Sy Syms School of Business. For more information, visit his website at www.linkedin.com/in/danlaufer JOURNAL OF INTERNATIONAL MARKETING HIGHLIGHTS December 2010 Special Issue: Innovation in the Global Marketplace (www.marketingpower.com/jim) Realizing Product-Market Advantage in High-Technology International New Ventures: The Mediating Role of Ambidextrous Innovation Mathew Hughes, Silvia L. Martin, Robert E. Morgan, and Matthew J. Robson Full Text Going Global With Innovations From Emerging Economies: Investment in Customer Support Capabilities Pays Off Susanna Khavul, Mark Peterson, Drake Mullens, And Abdul A. Rasheed Full Text Global R&D Network and Its Effect on Innovation Changsu Kim and Jong-Hun Park Full Text Extending the Environment-Strategy-Performance Framework: What Are the Roles of MNC Network Strength, Market Responsiveness, and Product Innovation? Ruby P. Lee Full Text Managing Knowledge for Innovation: The Role of Cooperation, Competition and Alliance Nationality Haisu Zhang, Chengli Shu, Xu Jiang, and Alan J. Malter Full Text RESEARCH AND TEACHING SUPPORT Below are articles of use in your global marketing courses. The Underground Economy (Mapped!) The global shadow economy—activity that isn’t necessarily illegal but goes unreported—amounts to almost 35 percent of the world’s official GDP. View a very interesting chart and map detailing the size of the informal economy by country here: http://images.businessweek.com/mz/10/32/1032_econtaxes16.pdf?chan=magazine+channel_news++global+economics. (August 2, 2010) Foreign Makers Tune into China’s TV Market China is poised to become the world's biggest TV market, but foreign brands have difficulty competing there on price. Read more about how electronics giants battle for share in the hottest market for televisions here: http://www.businessweek.com/magazine/content/10_34/b4192023606067.htm?chan=magazine+channel_news++companies+%2B+industries. (August 12, 2010) Huggies Woos Moms-to-Be with Brit Wit Huggie’s uses viral video to woo moms-to-be in the United Kingdom. View the ad clips and analysis of the campaign here: http://www.brandchannel.com/home/post/2010/08/20/Huggies-Uk-Bundle-ofLaughs.aspx#continue. (August 20, 2010) Moscow: Open for Business 24 Hours Retail store hours in Moscow increasingly is allowing residents to conduct almost all of their day-to-day activities in the city center after hours. This article links the phenomenon to the late development of Russia’s consumer culture after the fall of the Soviet Union. Read more about this interesting story here: http://blogs.ft.com/beyondbrics/2010/08/25/hey-bric-spender-moscow-open-for-business-24-hours/. (August 25, 2010) Syria Eyes First Foreign Investment in Power Plants Syria wants international companies to set up the country's first private power-generation plant north of the capital Damascus at a cost of about $300 million as it seeks to open up more of its economy to foreign investment. But what challenges to doing business might these foreign investors experience in this country? Read about Syria’s foreign-investment attraction activities here: http://online.wsj.com/article/SB10001424052748703959704575453294123942942.html. Then check out what the World Bank’s Doing Business report has to say about the Syrian investment climate here: http://www.doingbusiness.org/ExploreEconomies/?economyid=183. (August 26, 2010) CALL FOR PAPERS Special Issue of Journal of International Marketing: Review Articles The Journal of International Marketing wishes to publish articles that both (1) rigorously review the current state of international marketing thought in international marketing areas and (2) provide guidance for future research and practice in these areas. Articles can employ any number of approaches, inclusive of, but not limited to, theoretical review, structured reviews of literature areas, and meta-analytic reviews. View the full CFP at: http://www.marketingpower.com/AboutAMA/Documents/JIM%20CFP%20Review%20Articles.pdf. Questions pertaining to the CFP should be directed to: David A. Griffith, Editor, Journal of International Marketing, Department of Marketing, The Eli Broad Graduate School of Management, Michigan State University, N370 North Business Complex, East Lansing, MI 48824-1112, U.S.A. E-mail: griffith@bus.msu.edu. Submission Deadline: Open Call – no deadline Special Issue of Journal of Macromarketing, 2012: “Vietnam” Vietnam is a unique political economy with a marketing system shaped by geography, history, economics, politics, culture and globalization. It is in many respects a living macromarketing laboratory. This special issue, the first in the Journal of Macromarketingfocus on a single country, is intended to encourage marketing scientists and scholars from other disciplines to examine macromarketing dimensions of Vietnam. Articles published in the Journal typically address the interplay of marketing and society. Authors have examined marketing systems, socioeconomic development, market transition, ethics and distributive justice, marketing history, globalization, market competition, consumer vulnerability, environmental degradation/renewal/sustainability, marketing efficiencies in allocating resources, consumer and societal well-being, and quality of life. These and other topics in a Vietnamese context offer promise for contribution to this special issue. Conceptual or empirical papers are welcome. Please submit completed manuscripts to the Journal’s new manuscript submission site, http://mc.manuscriptcentral.com/jmk no later than August 31, 2010 and indicate that your paper is intended for the special issue. Manuscripts guidelines are available at http://jmk.sagepub.com/. Questions concerning the appropriateness of particular papers should be directed to Special Issue Editor Cliff Shultz, Professor and Kellstadt Chair of Marketing, Loyola University Chicago (cjs2@luc.edu). Submission Deadline: August 31, 2010 18th Annual Conference of the Institute of International Business, Vienna University of Economics and Business and the Department of Marketing, College of Commerce, DePaul University Chicago: “Business and Marketing Strategies for Central and Eastern Europe” Empirical research, case studies or discussion sessions are sought which address such topics as comparative analysis of conditions for doing business in CEE, market entry mode decisions and marketing-mix-decisions for markets in CEE, financial strategies for opening CEE markets. Conference will take place in Arcotel Hotel, Wimberger Vienna, Austria between 2nd and 4th of December, 2010. Abstracts of the papers should be in English. For more information or to send abstracts contact either of the conference sponsors: Prof. Dr. Reiner Springer, Vienna University of Economics and Business, Vienna, Austria, E-mail: Reiner.Springer@wu.ac.at or Prof. Dr. Petr Chadraba, Department of Marketing, College of Commerce, DePaul University, Chicago, USA, E-mail: pchadrab@depaul.edu or visit http://www.wu-wien.ac.at/inst/auha/. Submission Deadline: September 15, 2010 (for abstracts), November 1, 2010 (for final papers) Seminar Schedule: December 2-4, 2010 The 2011 issue of Advances in International Management: “Dynamics of globalization: location-specific advantages or liabilities of foreignness?” The 2011 issue of AIM aims to further our knowledge of how the characteristics of foreign locations interact with entrant firm characteristics in shaping the costs and benefits that multinational firms experience abroad. Most research on location has focused on either the liability of foreignness, developing its root structure from the transaction cost economics, or on location-specific advantage with a foundation of economic geography. We believe that substantial potential exists for enriching each of these strands of research individually and for combining them into more systemic frameworks using a variety of theoretical approaches. We also seek methodological contributions by encouraging research that examines the methods and measures used to study the location-specific advantages and liabilities of foreignness. The plan is that the volume will contain approximately 10-15 short discussion pieces on (1) what we think we know, (2) what we think we need to know and (3) how we might focus in the future on critical topics in this area of research. Depending on the topics chosen by those submitting proposals we may use a "point-counterpoint" format to heighten the interest and draw out the key ideas and controversies. Our format is not to have long drawn out papers or general unfocussed speculative essays but that each paper would stick to a narrow theme (e.g., the liability of foreignness, global configuration of MNE activities, dynamics of offshoring and spillover effects, etc.). The time line on this is tight but we believe that having authors concentrate on a small paper (20 pages of text at the very maximum) this is doable. If you are interested, please send an email to Christian Geisler Asmussen (mailto:cga.smg@cbs.dk) with a tentative title and the keywords of the topics by 1 September. If you can put together a 2-3 pages abstract that would be great. You can send more than one and also provide a longer abstract/full paper if that makes it easier. Based on this initial screening we will come back to you with some suggestions and potentially indicate who else might be working on the topic. By late September we will have an outline of topics and authors and most likely invite you to submit a full paper for the volume. By 15 December we expect the final manuscripts of your paper. A workshop on the same theme and based on the papers submitted for AIM will be organized in Copenhagen on January 17-18, 2011. Submission Deadline: September 1, 2010(for abstracts), December 15, 2010(final manuscripts) Workshop in Copenhagen: January 17-18, 2011 10th International Marketing Trends Conference: The Conference will be organized around thematic workshops, which will be an opportunity to cover the various trends in terms of: marketing strategy, consumer behavior, corporate social responsibility, distribution, brand and communication, relationship marketing, international marketing, sales strategy, internet marketing, etc. The papers are expected to be 10 to 20 pages long and can be written in the following languages: English, German, French, Italian or Spanish. All kinds of publications are accepted, including scientific papers, fundamental articles, art statements, experience account and forums. The intention to submit a paper should be done via the reply form until May, 24th 2010. The papers will go through a thorough selection procedure, which will be ensured by the congress Scientific Committee of the congress. The papers will be evaluated through a double blind review process. The selection will be made on the basis of the publication rules of the major marketing research reviews, and will be done in line with the past experience of the congress, however seeking to preserve the diversity of the various points of view. The acceptance of a paper implies that at least one of the authors must attend the Conference and present the paper. The conference will take place in Paris, France from the 20th to 22nd of January 2011. Paper proposals should be sent to venice_paris_marketing@escpeurope.eu. If you need any additional information, please consult to the website: http://www.marketing-trends-congress.com/ Submission Deadline: September 13, 2010 Seminar Schedule: January 20-22, 2011 International Journal of Technology Marketing: “Marketing of Emerging Technologies in B2B Markets” Emerging technologies are new technologies that have not “crossed the chasm” and found acceptance in the mainstream market. They may have product or service applications across many different industries but face common marketing challenges. Examples of such emerging technologies include alternative (non-fossil based) energy sources, nanotechnology, biotechnology, life sciences, mobile telecommunications, social media, robotics and computing, among others. B2B markets include commercial, government or institutional organizations as customers. This special issue is intended to encourage research on the topics like marketing of the business plan to investors, attracting and retaining talented employees, finding the right target market, etc. from international researchers worldwide. Theoretical or conceptual papers and empirical studies are welcome. Research methodologies may be eclectic including literature review, case study, ethnographic research, interviews, surveys, and laboratory or field experiments, analyses of behavioral or archival data. More details available at http://www.inderscience.com/browse/callpaper.php?callID=1416 Submission Deadline: January 31, 2010 (for full paper), June 30, 2011 (for final papers) 12th International Conference of the Society for Global Business & Economic Development (SGBED): “Building Capabilities for Sustainable Global Business: Balancing Corporate Success & Social Good” Sustainability and inclusive growth considerations have assumed even greater significance due to the need to balance corporate success and social good, especially, when nations are at different stages of development. In this context, the organizers of the Twelfth International Conference invite theoretical and empirical research, case studies and proposals to address a range of themes that encompass a gamut of policy issues and corporate practices. The topics of the conference that relate specifically to International Marketing and Supply Chain Management include: Exchange Rate Volatility & Pricing issues International Distribution systems; International Retailing; Branding: Products, institutions & services; Marketing Communications; Green Marketing; Supply Chain Management; Multinational Production; Quality & Ethical Sourcing; Customer Relationship Management. The conference will take place in Singapore. For more information on time-line for submission, etc, please view the conference brochure: http://sbus.montclair.edu/sgbed/pdfs/12th_IB_conf_brochure-final_4-9-1.pdf or visit the website: http://sbus.montclair.edu/sgbed/ Submission Deadline: September 30, 2010 (for abstracts), February 28, 2011 (for final papers) Seminar Schedule: July 21-23, 2011 11th International Forum on the Sciences, Techniques and Art Applied to Marketing, Academy and Profession: “Innovation and Customer Satisfaction” This forum is a meeting point among professors, researchers and doctoral students, for the exchange of ideas and experience about Innovation and Customer Satisfaction. The Forum provides an interdisciplinary opportunity on this subject from different areas, such as: higher education, tourism and hospitality, travel, leisure and sport, protected areas and national parks, marketing, management, communication, public organizations, economy, sociology, psychology, etc. Submissions, theoretical or empirical, full competitive papers and working papers are welcome. Papers must be written in English or Spanish. Papers written in Spanish must have both the title and the Abstract written in English and Spanish. Papers should be sent by e-mail in Microsoft Word for Windows (Version 6 or higher) to: marketeo@ccee.ucm.es. Each author is allowed to sign two papers maximum. The number of authors of each paper must not exceed three. Acceptance of a paper means that at least one of the authors must pay the inscription fee and presents the paper at the Forum. The deadline for submission of papers is October 9th 2010. Acceptance, rejection or suggested modifications of papers will be notified to the authors before October 22nd 2010. The Forum will take place in Complutense University of Madrid, Spain. For general information please visit: http://www.ucm.es/info/forumint. Submission Deadline: October 9, 2010 Forum Schedule: November 25-26, 2010 Special Issue of Journal of World Business: “Global Business Sustainability and Competitiveness: The Role of Corporate Branding, Corporate Identity and Corporate Reputation” Various authors, researchers and practitioners have, to some extent, addressed key known variables that impact upon an organization’s competitiveness and sustainability worldwide. However, one area of research that has not been addressed extensively is the role of corporate branding, corporate identity and corporate reputation in how organizations construct themselves within the current global environment and its challenges. It is important to emphasize here that there are many enterprises in different parts of the world whose performance is directly associated with the three research areas identified. However, the international business and marketing domain lacks the theories that discuss the contributions and criticality of corporate branding, corporate identity and corporate reputation of international firms in global markets. This special issue will focus around strong theoretical, methodological and managerial aspects of business processes, thereby giving it a long-term vision for sustainability. The Guest Editors welcome papers with original perspective and advanced thinking linked to these three areas of research. Submissions will be assessed through a double-blind peer review process, and should offer suitable innovative insights based on rigorous and thoughtful conceptualization, literature review, empirical studies and case studies. All manuscripts should follow the general author guidelines for Journal of World Business. Manuscripts should not have been previously published or be under consideration by other journals. Please submit your paper electronically to each of the JWB Special Issue Editors: TC Melewar, t.c.melewar@live.co.uk,, Suraksha Gupta, s.gupta@mdx.ac.uk; Michael Czinkota, CZINKOTM@georgetown.edu. Submission Deadline: January, 2011 Special Issue of Journal of Marketing Channels: “Marketing in China: Opportunities with Challenges to Traditional Western Marketing Theory and Practice” The importance of the People’s Republic of China (PRC) as a marketing partner continues to grow for Western retailers and business-to-business marketers. However, it appears that there are many areas where marketing theory and practice, largely developed in the West, does not seem to fully apply to these consumers, retailers, and distribution channels, despite efforts at adaptation by all concerned. The Journal of Marketing Channels is planning a Special Issue on “Marketing in China: Opportunities with Challenges to Traditional Western Marketing Theory and Practice” to open a new dialogue focused on cross-cultural issues surrounding these fundamentally different Western and Chinese marketing environments. Overall, in light of aspects of the cultural, social, legal, regulatory, and infrastructure frameworks that presently exist in the PRC, how might Western or Chinese retailers adapt their practices to better meet the needs of Chinese consumers, whether those consumers are in larger metropolitan areas with well-developed infrastructure or in more rural settings where fully modern channel structures may be lacking? Prospective papers should focus on issues surrounding marketing between trading partners and the PRC and/or marketing and distribution within the PRC. Submissions should be theory grounded, focus on one or more of the sub disciplines of marketing, and strongly contribute to marketing theory and practice. Papers may either be theoretical or empirical, though strong empirical approaches are preferred. Instructions for authors may be found at http://www.tandf.co.uk/journals, click on “Instructions for Authors.” Submissions should be sent to the special issue Guest Editor, Dr. Neil Herndon (Email: JMCspecialisssue@hotmail.com) in digital form by January 31, 2011 Submission Deadline: January 31, 2011 Special Issue of Journal of International Marketing: “Global Marketing Managers: Addressing Challenges posed by the Changing Global Economy” Global marketing managers are at the heart of effective strategy execution. Unfortunately, limited research exists to understand the skills, knowledge and strategies that make managers effective, most notably as they face new challenges brought forth by the changing global economy. The global economic crisis has highlighted the importance of managerial skills in re-balancing the global economy. For example, how does one pursue increased output in consumption-driven economies coupled with the pursuit of consumption stimulation in export-oriented economies. These changes require new skills, knowledge and roles of global marketing managers. Similarly, the changes in the global economy may create a need to rethink managerial approaches to issues such as risk, profit, competition, and ownership. Manuscripts may be conceptual or empirical; all should have direct practitioner relevance. Manuscripts should follow guidelines for the Journal of International Marketing found at: http://www.marketingpower.com/jim and should be submitted at: http://mc.manuscriptcentral.com/ama_jim Submission Deadline: February 11, 2011 Special Issue of Journal of Macromarketing, 2012: “India” It is generally acknowledged that as part of the BRIC countries, India is one of the four emerging economic powers of the globe. In this special issue, The Journal of Macromarketing will focus on some recent developments and future trends in India that will be of potential interest to macromarketing scholars as well as practitioners and policy makers. We invite articles that have research articles that shed light on the Indian economic and marketing scene with local and global perspectives. Preference will be given to empirical research but theoretical articles are welcome. Please submit completed manuscripts to the Journal’s new manuscript submission site, http://mc.manuscriptcentral.com/jmk no later than February 28, 2011 and indicate that your paper is intended for the special issue. Manuscripts guidelines are available at http://jmk.sagepub.com/. Questions concerning the appropriateness of particular papers should be directed to Special Issue Editor Alladi Venkatesh - Professor, The Paul Merage School of Business, University of California, Irvine(avenkate@uci.edu). The publication date will be late 2012. Submission Deadline: February 28, 2011 Special Issue of International Marketing Review (IMR): “International Marketing, Strategic Orientations and Business Success” Over the last two decades, we have witnessed a rapid growth in research into strategic orientations in the mainstream, the non-international, and the strategic marketing literatures. However, research into strategic orientations within the international marketing literature is less well developed. Questions abound regarding the benefits for international marketers of adopting various strategic orientations, and the ways in which firms can go about managing their strategic focus in their international operations. The purpose of this special issue is to shed new light on strategic orientations, and their consequences and antecedents, within the international marketing arena. We invite researchers to submit papers on any issue that deals with international marketing and strategic orientations. We do not expect submitted papers to deal with all types of strategic orientation simultaneously: researchers could focus on just one orientation (e.g., export market orientation, international innovation orientation), or could focus on specific components of a strategic orientation (e.g., export customer orientation). We welcome conceptual and empirical pieces. Please submit papers to the IMR special issue on “International Marketing, Strategic Orientations and Business Success” by 31 March 2011. Papers should be submitted via the Manuscript Central online submission system: http://mc.manuscriptcentral.com/imrev (select the correct special issue from the drop-down menu during submission). If you have any questions about the special issue, or would like clarification on whether your paper is suitable for the special issue, contact John Cadogan, the special issue editor: mailto:J.W.Cadogan@Lboro.ac.uk. Submission Deadline: March 31, 2011 TEACHING MATERIALS NEEDED As educators we are always striving to improve. In an effort to increase the ability of educators to develop best practices for the advancement of global marketing within the educational system the AMA Global Marketing SIG is endeavoring to create a storehouse of teaching materials for those teaching courses related to international/global marketing. Please forward your syllabi, project/exercise ideas, teaching tips, multimedia materials and suggested books to Esra Gencturk at: esra.gencturk@ozyegin.edu.tr Teaching materials gathered are being posted at: http://amaglobalsig.msu.edu/teaching.htm AMA GLOBAL MARKETING SIG WEBSITE Our SIG website is hosted at Michigan State University (www.amaglobalsig.msu.edu). For more information about the website, please contact David via e-mail at: griffith@bus.msu.edu. GET MORE INVOLVED All members of the AMA Global Marketing SIG are strongly encouraged to become more actively involved in SIG activities. Opportunities for participation abound. The strength of the SIG will grow through participation of the membership. Please become more active. To become more active, please contact any of the members of the Board (http://www.amaglobalsig.msu.edu/about.htm). Members are also strongly encouraged to share articles of interest, valuable teaching tips, and conference announcements for the E-news. Should you have any questions or comments about the AMA Global Marketing SIG or SIG activities, please do not hesitate to contact me. -- Liesl Riddle, Ph.D. Associate Professor of International Business & International Affairs Co-Director, Diaspora Research Program: http://www.gwu.edu/~elliott/research/programs/diaspora/ The George Washington University 2201 G Street NW, Funger Hall Suite 401 Washington DC 20052 p. +1 202.994.1217 f. +1 202.994.7422