Bhavin Patel Summary I have 3+ Years of work experience in SAP R/3 (SD) and 2 years of experience in Sales and Marketing, with good experience in configuration of SD module. I also have fair exposure about SD integration with MM and FI modules. Good inter-personal skills, analytical ability and problem-solving capabilities. Ability to work as a team member supporting co-workers and the commitment to the overall success of a group. Work effectively with internal customers, co-workers and management. SAP SD Expertise Enterprise Structure: Sales organization, Distribution channel, Division. Sales area, sales office, sales group, plant. Storage location, shipping point, Credit control area. Business processes: Sales process, Shipping process, billing process, Returns process. Item Categories and Schedule line categories. Master Data: Customer Master Data, Material Master Data. Customer material info record, Item proposal, BOM, Condition records. Customer Master Data with defined Common Distribution channel and Common Division. Basic function: Pricing determination, free goods determination, listing and execution. Material Determination, Credit Management, Partner Determination Route Determination. Cross selling, Account determination. Availability Check Process & TOR. Back Order process And Rescheduling Process. Special SD business Process: Contracts, Consignment, Returnable packaging and scheduling agreements. Cash sales, Rush order, Free of charge deliveries, Free of charge subsequent deliveries. Credit memo, Debit memo, invoice correction. Third Party Order, Inter Company sales and Returns. Rebate Agreement Processing. SAP SD Fair Knowledge PS (Project System) Module Solution Manager ASAP Methodology CIN Batch determination Variant configuration and variant pricing Experience Summary As a SAP SD Consultant, I worked for Johnson and Johnson, UK Thomson Reuters, Sweet Maxwell-London ISG Nova soft, UK August 2010 to July 2011 May 2009 to July 2010. June 2008 to March 2009 Professional SAP Experience Project Profile: Organization Project Title Duration Position : Johnson and Johnson : Implementation and support ECC 6.0 : August 2010 to July 2011. : SAP SD – Consultant Brief description of client: Johnson and Johnson. Johnson & Johnson has more than 250 companies located in 57 countries around the world. Johnson & Johnson is organized in to several business segments comprised of franchises and therapeutic categories. The consumer segment includes a broad range of consumer health and personal care products in the beauty, baby, oral care and women’s health categories as well as nutritional products and over the counter medicines and wellness and prevention platforms. Roles & Responsibilities: Study of the company’s structure and documentation. Preparing the functional specification documents, Designing a road map and setting approval from client. Customized the enterprise structure including defining the Sales organization Division, Distribution Channel, Created Sales Documents. Configured the customer master data, defined Account Groups for Customers, Partner Functions and Partner Determination Procedure for Customer Master. Defined and Assigned Shipping Groups/ Loading Groups and Rules for Shipping Point Determination. Sales: Defined and Assigned Sales Types, Item Category and Schedule Lines Category. Defined and Assigned Account Determination Procedures, Account Determination Tables, Condition Types, and Account Keys. Handling customization, configuration, and enhancement related issues. Handling tickets on Day to Day basis. Monitoring S&D reports on daily basis required by clients. Establishing copy controls between order types Configuration of pricing condition techniques by using condition table, condition type, access sequence, pricing procedure. Setup the shipping process by configuring shipping point determination. Involved in various special functionalities listing, execution, and material determination. Provided post production support. Project Profile: Organization Project Title Client Duration Position : Thomson Reuters. : implementation and support ECC 6.0. : Thomson Reuters, Sweet Maxwell-London. : May 2009 to July 2010. : SAP SD – Consultant. Brief description of client: Thomson Reuters. Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. They combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, scientific, healthcare and media markets, powered by the world’s most trusted news organization. Roles & Responsibilities: Gathering the requirements from Business, Prepared Business Blue Print (BBP). Customized all the settings required for the FI like setting up of the Organizational data, Number ranges and created new Document types. Customized the Tax relevant settings for the sales and the purchasing. Validate SD data like, Customer, Material, and Order, pricing condition records, and billing master data’s prior to the data being loaded into SAP. Preparing the Functional Specs for the implementation, configuration requirements. Handled the PRICING procedure for the online materials. Peer review of the functional specs. Handling the change requests, Depending on the requirement. Post project support, handling the tickets with in the SLA. To identify, design, and implement creative business solutions and technology solutions for our clients based on best practices. Develop and maintained contact with end-users, supervisors and managers. Attended business process team meetings and prepared status reports. Worked on sales, rebates, rejection allowances, discounts, freights, and quantities. Successfully managed customer expectations while meeting project goals, objectives, major milestones and project deliverables. Co-coordinating with client and provide the acceptable solutions to problems, queries raised by client within predefined time limit. Resolving the issues on the priority basis. Coordinated with other modules/teams as and when the integration issues were raised. Proposed process changes based on business requirement and same were implemented. Working with ABAP team for changes and modifications to reports and forms. Working with onsite teams, both from business and SAP technical as issue demands. Project Profile: Electro Components EBS Project. Client Project Title : RS Components. : Maintains support. Company Modules Duration Team size : ISG Nova soft. : SD : June 2008 to March 2009. : 10 Brief description of client: RS Components. RS components are the UK’s leading supplier of industrial products. As times have changed so as RS. As new technologies have emerged, RS embraced them. Today, IT and communication products are pre-eminent and RS keeps ahead with new product introductions and innovations that enter the market. RS Components is customizing SAP R/3 to meet their business requirements and a number of new developments are required to be made as a part of implementation of SAP R/3 into their business process. Role & Responsibilities: Cleared Tickets as and when the requirement/problem raised. Educated users about SAP process when needed. Coordinated with other modules/teams as and when the integration issues were raised. Proposed process changes based on business requirement and same were implemented. Working with ABAP team for changes and modifications to reports and forms. Working with onsite teams, both from business and SAP technical as issue demands. Configuration of Sales Order, Service Order, Contracts, Complaint processing Preparation of User Manual for Sales & Distribution Module. Involved in the Unit Testing & Integration testing of SD Configuration. Configured the revenue account assignment for the various condition types in pricing procedures with the FI team. Set-up the various condition types along with their respective access sequences in line with customer requirements. Generated new condition tables for accesses on a requirement basis. Configured the pricing by setting up new pricing procedures, and appropriate procedure determination methods at document / customer levels. Defined requirements and designed output types to comply with regulatory requirements designed reports. Interacting with functional team to resolve the issues in the given objects. Ensuring a high quality solution for all the delivered objects to the client within the schedule. Purchase order details report. Developed interactive report which displays all the sales order for one particular customer, the items ordered for a particular order, quantity ordered, goods issue date and contact information about that customer. Educational / Academic achievements MBA (Marketing) from Black pool University, London, May 2008. B.Sc (Chemistry) from South Gujarat University, June2003. Domain Experience Employer Position : Bhavini Products, Gujarat, INDIA. : Marketing Executive May 2004 to July 2006. Developing the marketing strategy and plan to meet sales and cost budget. Building and maintaining strong customer relationships. Respond to customer enquiries, visit key account and distributors. Keeping track of environment and safety measures. Creating and submitting of production reports to the manager. Responsible to support marketing team technically. Motivating staff and ensuring team timely deliver tasks. Researching and reporting on external opportunities. Support in market research to assess and increase product value in market. Supporting the marketing manager and other colleagues. About Myself A Team player with strong communication, negotiation, analytical and problem solving skills. Personal Traits: Innovative, Team Worker, Quick Learner, Hard working, flexible and cheerful. Languages known: English, Hindi, and Gujarati. References provided on request.