NASPAA SELF STUDY REPORT VOLUME I MASTER IN PUBLIC ADMINISTRATION PROGRAM UNIVERSITY OF BALTIMORE SEPTEMBER 1, 2003 SUBMITTED TO: NATIONAL ASSOCIATION OF SCHOOLS OF PUBLIC AFFAIRS AND ADMINISTRATION 1120 G. STREET NW, SUITE 730 W ASHINGTON, D.C. 20005 SUBMITTED BY: SCHOOL OF PUBLIC AFFAIRS YALE GORDON COLLEGE OF LIBERAL ARTS UNIVERSITY OF BALTIMORE 1420 N. CHARLES STREET BALTIMORE, MARYLAND 21201 Certified by: NASPAA Principal Representative Title Date Chief Academic Officer Title Date Certified by: Printed Name TABLE OF CONTENTS PAGE GENERAL INFORMATION ABOUT INSTITUTION AND PROGRAM BEING REVIEWED .............. I SUMMARY OF PROGRAM DATA FOR CURRICULUM, FACULTY AND STUDENTS ................. IV SECTION ONE: ELIGIBILITY AND MISSION................................................................................ 1 I.0 ELIGIBILITY (STANDARD 1.0) .................................................................................... 1 1.1 ELIGIBILITY ................................................................................................... 1 1.2 INSTITUTIONAL ACCREDITATION.................................................................... 1 1.3 PROFESSIONAL EDUCATION ......................................................................... 1 1.4 PROGRAM LENGTH: YEARS IN OPERATION ................................................... 3 2.0 PROGRAM MISSION (STANDARD 2.0) ........................................................................ 4 2.1 MISSION STATEMENT .................................................................................... 4 2.2 ASSESSMENT ............................................................................................. 20 2.3 GUIDING PERFORMANCE ............................................................................ 27 SECTION TWO: STANDARD BY STANDARD ASSESSMENT RELATIVE TO MISSION .......... 35 3.0 PROGRAM JURISDICTION (STANDARD 3.0) ....................................................... 35 3.1 ORGANIZATION OF ACADEMIC UNIT ............................................................ 35 3.2 IDENTIFIABLE FACULTY............................................................................... 36 CHART III-1: UNIVERSITY OF BALTIMORE ORGANIZATION CHART ............ 37 CHART III-2: SCHOOL OF PUBLIC AFFAIRS ORGANIZATION CHART.......... 38 3.3 PROGRAM ADMINISTRATION ....................................................................... 39 3.4 SCOPE OF INFLUENCE ................................................................................ 42 4.0. CURRICULUM (STANDARD 4.0) ............................................................................... 53 4.1 PURPOSE OF CURRICULUM ......................................................................... 53 4.2 CURRICULUM COMPONENTS ....................................................................... 53 4.21 COMMON CURRICULUM COMPONENTS........................................................ 56 4.22 ADDITIONAL CURRICULUM COMPONENTS ................................................... 62 MPA SPECIALIZATIONS .............................................................................. 65 4.23 GENERAL COMPETENCIES .......................................................................... 69 4.3 MINIMUM DEGREE REQUIREMENTS ............................................................. 69 4.4 INTERNSHIPS .............................................................................................. 75 5.0 FACULTY (STANDARD 5.0) ...................................................................................... 79 5.1 FACULTY NUCLEUS .................................................................................... 79 5.3 PRACTITIONER INVOLVEMENT ................................................................... 102 5.4 FACULTY QUALITY .................................................................................... 105 5.41 FACULTY INSTRUCTION ............................................................................. 118 5.42 RESEARCH ............................................................................................... 126 5.43 EXPERIENCE AND SERVICE ....................................................................... 143 5.5 FACULTY DIVERSITY ................................................................................. 146 6.0 ADMISSIONS AND SUBSEQUENT PROGRESS OF STUDENTS (STANDARD 6.0) ......... 151 6.1 ADMISSIONS GOALS AND STANDARDS ...................................................... 151 6.2 BACCALAUREATE REQUIREMENT.............................................................. 155 6.3 ADMISSION FACTORS ............................................................................... 156 7.0 STUDENT SERVICES (STANDARD 7.0) ................................................................... 164 7.1 ADVISEMENT AND APPRAISAL ................................................................... 164 7.2 PLACEMENT SERVICE ............................................................................... 166 8.0 SUPPORT SERVICES AND FACILITIES (STANDARD 8.0) .......................................... 169 8.1 BUDGET ................................................................................................... 170 8.2 LIBRARY SERVICES .................................................................................. 176 8.3 SUPPORT PERSONNEL .............................................................................. 184 8.4 INSTRUCTIONAL EQUIPMENT ..................................................................... 184 8.5 FACULTY OFFICES .................................................................................... 188 8.6 CLASSROOMS........................................................................................... 188 8.7 MEETING AREA ......................................................................................... 189 9.0 OFF-CAMPUS PROGRAMS (STANDARD 9.0) .......................................................... 190 APPENDIX A: SEIZING THE MOMENT: OUTCOMES ASSESSMENT, CURRICULUM REFORM, AND MPA EDUCATION ........................................................................................ 191 APPENDIX B: RESULTS OF THE ALUMNI QUESTIONNAIRE ......................................................... 201 APPENDIX C: FALL 1995 CAPSTONE EXERCISES ...................................................................... 207 General Information About Institution and Program Being Reviewed 1 Title of Master’s Degree (1.3) 2 Off-Campus locations (9.1) Master of Public Administration GEORGE MEANY CENTER FOR LABOR STUDIES, SILVER SPRING MARYLAND WEB-BASED COURSES 3 Number of credits normally required for degree (4.3-A) 42 IF INTERNSHIP IS WAIVED. 45 IF INTERNSHIP IS REQUIRED 4 Total credits in required courses (4.21-B) 33 5 Total credits in elective courses (4.22-A) 9, PLUS 3 FOR INTERNSHIP IF REQUIRED 6 Specializations advertised as available (4.22-G) PUBLIC POLICY ADMINISTRATION HEALTH CARE ADMINISTRATION BUDGETING AND FISCAL ADMINISTRATION PUBLIC AND NONPROFIT MANAGEMENT 7 Number of credits which can be reduced for prior undergraduate education (4.3-B) NONE 8 Number of credits which can be reduced fro significant professional experience (4.3-B) 3 CREDIT INTERNSHIP IS WAIVED. 42 HOURS OF COURSE WORK REMAIN. 9 Number in faculty nucleus (5.1B) 10 Number of students in degree program (6.3-D) NASPAA SELF-STUDY REPORT-VOLUME 1 Full-time: Part-time: Total: I UNIVERSITY OF BALTIMORE 11 Is a thesis or major professional report required? (4.3-C) NO 12 Is a comprehensive examination required? (4.3C) NO. A REQUIRED CAPSTONE COURSE IS SUBSTITUTED. 13 Is an internship available? Is it required? 2.2-B) INTERNSHIPS ARE REQUIRED FOR ALL PRE-SERVICE STUDENTS. THE INTERNSHIP DUTIES AND ACADEMIC REPORTS CONSTITUTE A SEPARATE THREE CREDIT COURSE NASPAA SELF-STUDY REPORT-VOLUME 1 II UNIVERSITY OF BALTIMORE SUMMARY OF PROGRAM DATA FOR CURRICULUM, FACULTY AND STUDENTS PAGE ITEM DATA COMMON CURRICULUM COMPONENTS (STD. 4.21) 56 1. Total credits in required courses (4.21-A) 33 Additional Curriculum Components (Std. 4.22) 62 2. Number of credits in advanced area that a student is allowed to take in courses open to undergraduates (4.22-B) 0 62 3. Number of elective courses which are offered primarily for students in the master’s program being reviewed (4.22-C) 24 63 4. List the speciality areas advertised as available (4.22-D) Public Management Health Policy & Administration Public Policy & Administration Budgeting & Fiscal Administration Urban Management/Community Planning MINIMUM DEGREE REQUIREMENTS (STD. 4.2, 4.3) 63 5. Total credits required in prerequisite subjects (4.2-D) 69 6. Number of graduate credits required for degree (4.3-A) 42 71 Number of graduate credits which can be reduced for prior undergraduate education (4.3-F) 0 71 Number of graduate credits which can be reduced for significant professional employment experience (4.3-G) 0 69 Absolute number of graduate credits needed to receive degree (4.3-A) 42 42 54 7. Minimum number of credits toward degree which must be earned in coursework reserved exclusively for graduate students (4.2-8) 69 8. Is thesis, master’s paper or major professional report required or optional? (4.3-B) 69 How many credits toward degree are allowed? 3 (can also take a computer competency examination as a substitute) Optional 6 70 9. Is a comprehensive exam required? (4.3-C) No 70 10. Is an internship available to students in the program (4.3-D) Yes 75 If so, give the minimum length of the internship in weeks or months? 3 months 75 How many credits for the internship can be counted toward the absolute minimum number of graduate credits needed to receive the master’s degree (as specified in item 6 above) 3 71 11. Usual or normal number of full-time equivalent months of study needed to complete degree requirements for students with little preparation and little professional experience (4.3-E) 20 months 71 12. Usual or normal number of full-time equivalent months of study needed to complete degree requirements for students with strong undergraduate preparation and little professional experience (4.3-F) 20 months 13. Minimum number of full-time equivalent months of study, NASPAA SELF-STUDY REPORT-VOLUME 1 III UNIVERSITY OF BALTIMORE PAGE ITEM 71 DATA exclusive of internship, needed to complete degree requirements for students who have strong undergraduate preparation and have significant professional experience (4.3-E) 17 months FACULTY (STD. 5.0) 91 14. Number of individual faculty in nucleus (5.1-C) 13 101 15. Number of other full-time faculty members (5.1-G) 0 101 16. Percentage of nucleus full-time faculty holding doctorate (5.2A) 100% 101 Percentage of other full-time faculty holding doctorate (5.2-B) NA 102 Percentage of total full-time faculty holding doctorate (5.2-C) 100% Percentage of required courses taught by part-time faculty in self-study year (5.3-A) 4.8% 102 Percentage of degree program elective courses taught by part-time faculty in self-study year (5.3-A) 9.1% 102 Percentage of required and elective courses taught by parttime faculty in self-study year (5.3-A) 6.3% 102 17. STUDENT ENROLLMENT (STD. 6.3) 161 18. Number of students registered in program during the selfstudy year (6.3-E) Full-time students Part-time students Total head count NASPAA SELF-STUDY REPORT-VOLUME 1 IV 28 128 156 UNIVERSITY OF BALTIMORE VOLUME I: NASPAA SELF-STUDY REPORT SECTION ONE: ELIGIBILITY AND MISSION I.0 ELIGIBILITY (STANDARD 1.0) 1.1 ELIGIBILITY: STATE IF THE PROGRAM IS ELIGIBLE FOR PEER REVIEW ACCORDING TO THE CRITERIA IN STANDARD 1.0 (STANDARD 1.1). The University of Baltimore’s MPA program is eligible for peer review and accreditation according to the criteria listed in Standard 1.0 (see below). 1.2 INSTITUTIONAL ACCREDITATION A. NAME OF REGIONAL ACCREDITING ASSOCIATION: Middle States Association of Colleges and Secondary Schools. B. DATE OF MOST RECENT ACCREDITATION: June 1987 (currently undergoing reaccreditation). C. ACCREDITATION ARRANGEMENTS FOR EACH OFF-CAMPUS LOCATION: Does not apply. 1.3 PROFESSIONAL EDUCATION A. BRIEFLY EXPLAIN HOW THE OVERALL DESIGN OF THE PROGRAM PROVIDES PROFESSIONAL EDUCATION FOR LEADERSHIP AND MANAGEMENT ROLES IN PUBLIC SERVICE. Public administration in the 1990s is caught in an era of change. Alternatives to traditional governmental functions are being explored through the delivery of services through the nonprofit sector or are being undertaken by the private sector. Through changes in technology and process re-engineering, administrators are seeking new ways to promote efficiency and effectiveness in the delivery of services. Finally, government and those providing public services (including universities) are being held more accountable than in the past with the public demanding tangible results for the expenditure of funds. NASPAA SELF-STUDY REPORT-VOLUME 1 1 UNIVERSITY OF BALTIMORE Given the importance of governmental administration in today’s society and the turbulent environment faced by government, the need for well-educated, extremely innovative, and highly creative public administrators is unprecedented. An agenda of complex, interrelated issues will face public administrators in the coming decades. Such an agenda reinforces the proposition that public administration will continue to be a demanding profession. Public administrators will constantly need to update and expand their managerial, analytical, computer, and communication skills in order to deal effectively and efficiently with an ever changing environment. Moreover, no longer is the relevance of the public administrator limited exclusively to public service. With the growth of the “administrative state,” the distinction between the public and not-for-profit sectors and even certain parts of the private sector has become blurred. As a result, education in public administration has applications which transcend governmental management and offers career possibilities in the public and quasi-public service and the not-for-profit sector. Just as public agencies are being called upon to reorient themselves, to determine their core competencies, to identify their missions, and to become learning organizations, so too must MPA programs. Among those questions which MPA programs must answer are: How can we “teach” public administrators to build critically selfreflective organizations? How can we teach public managers to become more results oriented? Can we teach students to exhibit these behaviors if we do not model them ourselves? Aware of the changing skills, knowledge and values that public managers need in an era of fiscal stress and shifting responsibilities, the faculty at the MPA program at the University of Baltimore is committed to educating public administrators in strategically grounded, ethically sensitive and analytically literate ways capable of meeting the challenges of the turbulent environment in which public administrators now function. To this end, a NASPAA SELF-STUDY REPORT-VOLUME 1 2 UNIVERSITY OF BALTIMORE strategic planning initiative undertaken by the School of Public Affairs has created an outcome-based MPA curriculum which is designed to meet the evolving needs of our students and the public. Stressed are the skills, knowledge bases, and values needed to function effectively as they head into the 21st century. As the result of our strategic planning processes, we have identified a number of literacies needed for effective administration. Among these literacies are communication skills, policy and decision analysis skills, and knowledge of the political, legal, ethical and historical context of public administration. These literacies are assessed in three ways: through integration in the core curriculum; through applications in areas of specialization; and in our exit experience, the capstone course. The capstone course requires students to integrate skills, values, and knowledge from other courses in addressing problems posed in an agency simulation. The capstone course and associated outcome assessment tools lead the University of Baltimore MPA program to be involved in continuous process improvement. The capstone course provides continuous feedback to the faculty on weaknesses and strengths in the curriculum. To meet our mission, the faculty must stay abreast of the current trends, tools and skills needed by today’s administrator. B. DEGREE SPECIFICATION: IDENTIFY ALL MASTERS’ DEGREE PROGRAMS OFFERED BY THE DEGREE GRANTING UNIT. Master of Public Administration (M.P.A.) 1.4 PROGRAM LENGTH: YEARS IN OPERATION Location: Date of First Admission: Date of First Graduate: NASPAA SELF-STUDY REPORT-VOLUME 1 University of Baltimore Fall 1975 Spring 1977 3 UNIVERSITY OF BALTIMORE 2.0 PROGRAM MISSION (STANDARD 2.0) 2.1 MISSION STATEMENT A. PROGRAM BACKGROUND: BRIEFLY DESCRIBE THE HISTORICAL DEVELOPMENT OF THE PROGRAM, INCLUDING ITS GROWTH IN ENROLLMENT AND FACULTY SIZE, AND ANY SIGNIFICANT CHANGES IN THE PROGRAM SINCE ITS ORIGINATION. The MPA program was authorized by the Maryland State Board of Higher Education in July 1975. UB began offering the program in the Fall 1975 semester with six core courses; one hundred and thirteen students; one full-time faculty member; a heavy reliance on adjunct professors and professors from other departments; and electives from other programs. Spurred by outside training funds (LEAP funds), student enrollment peaked at more than 250 in 1980. In 1981, however, the program changed from an open admission policy to one which attempts to predict student success. Furthermore, a probationary admission system which monitors conditional students was instituted in 1994. During the present decade, enrollments have ranged between 130-160 students. Since the 1980s, the program has been marked by a continual growth in core faculty, numbering 11 in AY 1994-95.1 The academic credentials of full-time faculty members have continued to rise as the result of the hiring process. Current faculty members in the School of Public Affairs include three members of the National Academy of Public Administration 2; a former editor in chief of Public Administration Review; and the 1993 recipient of the Kammerer Award of the American Political Science Association for the best book on U.S. national policy. The faculty has also been active in professional organizations by serving on the editorial boards of Public Administration Review, Administration and Society, Journal of Public Administration Research and Theory, Urban Affairs Quarterly, and numerous other 1 In addition, the program shares one faculty member with the Division of Criminology, Criminal Justice and Social Policy. This faculty member, Dr. Fred Cheesman, teaches PUAD 614, Analytical Techniques in the MPA Core Curriculum. 2 In July 1996, Dr. Patricia Florestano took a leave of absence to assume the post of acting Secretary of Higher Education. She resigned from the School of Public Affairs in December 1996 . NASPAA SELF-STUDY REPORT-VOLUME 1 4 UNIVERSITY OF BALTIMORE scholarly journals. Recent assessments of the scholarly productivity of the UB faculty consistently rate UB MPA faculty as one of the top 15 most productive faculties in the country (Forrester, 1996; Douglas, forthcoming) In terms of curriculum, the program has gone through substantial changes since its inception. First, the core curriculum has been expanded from 18 to 33 hours to assure student exposure to subjects included in the NASPAA guidelines and as a result of recent strategic planning initiatives. Degree requirements have been expanded from 36 to 42 hours to permit the development of specialization tracks within the degree. For pre-service students, an internship in the pre-service student’s area of interest can serve as part of the nine hours of specialization courses. Just as public organizations have had to adjust to an environment which is oriented toward outcomes and accountability, the MPA program has attempted to do the same. As part of this effort, the faculty has comprehensively evaluated the skills, knowledge bases and values needed by practicing administrators and changed the core curriculum to reflect the results of this assessment. Initiated as a result of this review was an integrated, outcomes based capstone course to replace the written MPA comprehensive exam. The capstone course promises to inform personnel, curriculum, and program evaluation decisions over the next NASPAA cycle.3 Under a recent reorganization of the Yale Gordon College of Liberal Arts, the Division of Government and Public Administration was merged with the Schaefer Center for Public Policy to form the School of Public Affairs. Combining the two units offers the faculty the opportunity to: (1) work on research projects in the “real world” of public administration; (2) to foster placements for graduating students through increased networking of the faculty with 3 As this process also fostered internal examination of the MPA Core Curriculum in the light of student outcomes and the development of a mission statement of the program, more information about this process will be detailed in the response to Standard 2.1d. NASPAA SELF-STUDY REPORT-VOLUME 1 5 UNIVERSITY OF BALTIMORE practicing administrators; (3) to give outstanding students the opportunity to do the same; and (4) to be in a position to obtain feedback on the skills and knowledge needed by administrators in the 1990s. The identity of the School of Public Affairs has been reinforced with the move of the division into a facility shared with the Schaefer Center for Public Policy. The Schaefer Center for Public Policy has greatly expanded its role in providing public service to the state and local governments in Maryland. It has done so by utilizing faculty knowledge and skills to assist in remedying problems faced by government. Since its inception in 1985, the Schaefer Center has been involved in a variety of projects analyzing the needs of state and local government. The Center is currently participating in a multi-year evaluation of the Primary Prevention Initiative, Maryland’s welfare reform program. The Center has also conducted program evaluations concerning the implementation of Part H programs for developmentally delayed children; the Sandtown-Winchester community revitalization project; Baltimore’s Empowerment Zone initiatives; and grassroots programs targeting families’ at-risk. The Schaefer Center also undertakes survey research for a number of state, local, and nonprofit agencies. The results of these surveys have been widely discussed in the media and have gathered substantial attention in the state legislature (see below). Training programs have also received emphasis in the work of the Schaefer Center. Recently, the program conducted a training program for mid-level state program managers concerning both current issues in public administration and the development of skills needed to address these issues. Most recently, the Schaefer Center and the Maryland Department of Personnel sponsored a series of training seminars for mid-level state managers on the skills and issues facing them in the 1990s. Among the projects undertaken by students in these training seminars were assessments of the state’s needs in the area of electronic communications. NASPAA SELF-STUDY REPORT-VOLUME 1 6 UNIVERSITY OF BALTIMORE Another key area of activity for the Schaefer Center during the past several years has been the communication of information on policy issues to public officials and citizens. Each year, the survey unit of the Schaefer Center produces Maryland Policy Choices for the Maryland legislature. This monograph gathers information on a number of important policy issues from an annual survey of Maryland citizens. The Center has also conducted a study of physician self-referral for the Maryland General Assembly. Plans are currently underway to begin providing information to Maryland citizens through the Schaefer Center’s World Wide Web page. The Schaefer Center draws upon the research expertise of faculty teaching in such diverse fields as public administration, criminal justice, psychology, economics and law. However, the majority of Schaefer Center projects are conducted by MPA faculty. In part, this stems from the fact that Dr. Larry Thomas, who is Executive Director of the School of Public Affairs, also serves as Director of the Schaefer Center. B. EXTERNAL ANALYSIS: DESCRIBE THE PROGRAM’S ENVIRONMENT. FOCUS ON ELEMENTS EXTERNAL TO THE PROGRAM THAT ARE IMPORTANT AND RELEVANT. DESCRIBE THE POPULATION FROM WHICH YOU DRAW THE STUDENTS ENTERING THE PROGRAM BEING REVIEWED. DIFFERENTIATE BETWEEN THE POPULATION FOR FULL-TIME AND PART-TIME STUDENTS. ARE THERE ARE OTHER PUBLIC SERVICE PROGRAMS DRAWING STUDENTS FROM THE SAME POPULATION? IDENTIFY THE OPPORTUNITIES AND THREATS IN THE ENVIRONMENT FACING THE PROGRAM, BOTH PRESENT AND POTENTIAL. The University of Baltimore is an upper-division (junior-senior), graduate, and professional institution administered through three divisions: the Yale Gordon College of Liberal Arts; the Robert G. Merrick School of Business; and the School of Law. Founded as a private institution in 1925, the University joined the Maryland state system for colleges and universities in 1974. In 1988, it became a member of the University of Maryland System (UMS). The creation of the University of Maryland System Board of Regents and the Maryland Higher Education Commission (MHEC) in the late 1980s was an attempt by thenGovernor William Donald Schaefer to create greater accountability in the state university NASPAA SELF-STUDY REPORT-VOLUME 1 7 UNIVERSITY OF BALTIMORE system. One of the goals of MHEC was to reduce duplication between programs and to foster integrated planning among the public institutions in the state. Some of the products of these efforts were the institution of systematic review of all programs and recommended cancellation of a number of programs during the state’s fiscal problems of the 1990s. As part of the increased accountability required by the UMS Board of Regents and MHEC, an increased focus on both student and faculty outcome-based assessments has occurred. A portfolio-based faculty workload assessment system has been put into place wherein the faculty has to document their objectives and workloads for the coming academic year. At the end of that academic year, the faculty must then demonstrate the outcomes that have been achieved in each of the areas under review. In addition, each program is required to undergo the UMS Mission Review process. As part of this process, programs are also required to utilize student outcomes assessment and report faculty outcomes. The University of Maryland System has been continually reviewing the status of the universities serving the Baltimore area. Currently, there are six publicly funded baccalaureate granting institutions serving Baltimore and four privately funded baccalaureate granting universities. One proposal entertained by MHEC was to create a “flagship” university for the Baltimore area by merging the University of Baltimore and the University of Maryland, Baltimore County. This proposal failed in 1990 largely due to a consultant report finding that the institutions involved were not compatible for such a merger. The state’s fiscal crisis of the early 1990s led to major changes for Maryland state government. At the height of the crisis, the state budget was cut by one-quarter of the precrisis levels. For much of the first half of the decade, universities in the UM system encountered diminution of budgets leading to hiring freezes; declining funds for adjunct faculty members; furloughs for full-time faculty and staff; and salary freezes. Although the state economy has recovered somewhat in recent years and the UM system universities NASPAA SELF-STUDY REPORT-VOLUME 1 8 UNIVERSITY OF BALTIMORE have received some increased funding, many economic analysts stress that state economic growth lags behind the nation and the region. Both full-time and part-time students who attend UB are drawn primarily from the Washington/Baltimore statistical metropolitan area which incorporates the Cities of Baltimore and Washington, D.C. as well the suburban counties surrounding each city. The vast majority of the part-time students are employed, with the largest contingents coming from state and local governments. However, there is a sizeable component of federal employees primarily based at the Social Security Administration complex in suburban Baltimore County. There is a group of full-time, pre-service students which is composed of students in the Department of Housing and Urban Development’s “Work-Study” program and the graduate assistants of the School of Public Affairs. This group of graduate students has grown somewhat in size due to the recognition of the Schaefer Center as one of the key public policy research units in the state. Within the University of Maryland System, the University of Baltimore MPA program is the only publicly offered MPA program. Although there is one other NASPAA accredited program in the UM system, it deals with policy sciences (UMBC). However, with enhanced ease in commuting as demonstrated by the creation of the Washington/Baltimore metropolitan area, the University of Baltimore’s MPA program also competes indirectly with the Washington D.C.-based MPA programs at American University and George Washington University. In addition, there are MPA degrees offered by Central Michigan University at military bases in the state, most notably at the Aberdeen Proving Grounds and at Fort Meade. Recent developments in the environment of the public sector present some concerns for the program. Downsizing in both the federal government and the state of Maryland has made competition for qualified MPA students more intense than in the past. The turbulent environment is influenced by changing technology (particularly computers); increased use of NASPAA SELF-STUDY REPORT-VOLUME 1 9 UNIVERSITY OF BALTIMORE third-party vendors to provide public services; and new issues such as cutback management. All these present new challenges to the MPA program. The environment also presents opportunities as well as challenges. Government employees faced with downsizing or process re-engineering efforts wish to upgrade skills. Competition for qualified graduate students offers new opportunities to explore alternative service delivery mechanisms. Finally, government reliance on new technologies creates the need for managers to keep abreast of these changes. The MPA Program has tried to take advantage of each of these opportunities. The faculty at UB has intensified efforts to increase awareness of the program among those students needing advanced degrees through proactive recruiting. The MPA director and selected faculty members have attended educational fairs at other universities and health care institutions. The faculty has also begun direct outreach to interested students by calling those students expressing an interest in the program. The School of Public Affairs is considering creating a position in Program Development. The faculty member holding this position will be charged with program marketing and student recruitment. Also, the School is offering classes in nonprofit administration on an experimental basis in an effort to reach new audiences for the degree. Competition for qualified MPA students coupled with the introduction of new learning technologies has led to experimentation with alternative service delivery options. MPA courses have been offered via interactive video at the Shady Grove (Rockville, MD) and Annapolis Higher Education Centers of the University of Maryland System. MPA classes have also been offered at St. John’s College in Annapolis and at the Downtown Baltimore Center of the UM System. At present, plans are being made to offer portions of the MPA degree at the HEAT Higher Education Center in Hartford County and the Gateway Center of Howard Community College. NASPAA SELF-STUDY REPORT-VOLUME 1 10 UNIVERSITY OF BALTIMORE The School of Public Affairs is attempting to address the needs of technology in a changing environment in two different ways. The department is designing the “Pathways” program for senior state government executives to review and retrain these executives in the strategic role and uses of technology in governing. In addition, the Schaefer Center for Public Policy is in the midst of creating the Institute of Government and Technology. The Institute will offer services in the area of computer system and database design, as well as prototyping computer programs, before they are put into general production by government agencies. C. OFFICIAL STATEMENT OF PURPOSE: STATE THE PURPOSE OR OBJECTIVE OF THE PROGRAM BEING REVIEWED EXACTLY AS PRINTED IN THE LATEST OFFICIAL BULLETIN OR CATALOG OF THE INSTITUTION. The 1994-1996 Graduate Catalog of the University of Baltimore describes the MPA program at UB as: The Master of Public Administration program is a two-year professional degree offered by the Division of Government and Public Administration in the School of Public Affairs. The program is designed to provide graduate education for persons currently holding or seeking administrative careers in the public sector or quasipublic organizations. The objective of the program is to educate administrative generalists. Based on this premise, a course of study has been designed to improve the student’s understanding of the political and legal environment in which public managers function, to enhance knowledge of managerial processes and organizational behavior, and to improve skills in research methods and quantitative techniques. The program is structured in such a manner to prepare students for administrative positions in agencies and departments at all levels of government. Students with all types of undergraduate backgrounds are considered for admission. The MPA program is also designed to: D. 1. increase the promotional potential of in-service personnel; 2. prepare students for further graduate study in the doctor of philosophy and doctor of public administration programs; 3. provide pre-service students with on-the-job training through an internship program; and 4. allow students to participate in the University of Baltimore’s combined Juris Doctor/Master of Public Administration program. MISSION STATEMENT NASPAA SELF-STUDY REPORT-VOLUME 1 11 UNIVERSITY OF BALTIMORE 1. STATE CLEARLY THE “EDUCATIONAL PHILOSOPHY AND MISSION” OF THE PROGRAM. PLEASE INCLUDE ANY FORMAL MISSION STATEMENT. THIS SECTION SHOULD INCLUDE A DISCUSSION OF THE PROGRAM’S OBJECTIVES IN TERMS OF THE KINDS OF STUDENTS TO BE SERVED; KINDS OF PROFESSIONAL CAREERS FOR WHICH STUDENTS ARE BEING PREPARED, STUDENT ENROLLMENT, AND RESEARCH AND PUBLIC SERVICE ACTIVITIES. In Spring 1995, the faculty of the School of Public Affairs adopted the following mission statement for the MPA program at the University of Baltimore: The MPA program at the University of Baltimore is dedicated to providing pre-service and in-service students with the substantive knowledge, skills, and values needed for effective public administration in the 1990s and beyond. In this challenging era, we feel that graduates of our program should be able to apply and persuasively communicate to citizens and elected officials a sense of public interest-oriented expertise geared toward solving public policy problems. We feel that they should be able to do so in ethically grounded, politically strategic, and customer-sensitive ways that can help inform, shape, and serve evolving national, state, and local priorities. Finally, we feel that they must also be able to reflect critically upon the role of public administration in a democratic society, upon the roles that they and their organizations play in running our Constitution, and upon the civic educational roles and responsibilities open to them as public servants. We believe very strongly that the emergence of such trends as third-party government, cutback management, and technological innovation require a fundamental rethinking of the duties, obligations, roles and skills of contemporary public administrators. As such, we feel that students must understand the forces propelling these changes, demonstrate their ability to apply effectively the latest management tools associated with these trends, and critically evaluate the strengths and weaknesses of these techniques. We also believe, however, that fully appreciating and critically evaluating these trends, techniques, and philosophies can only come if students are well-grounded in the historical development, tools, and values of public administration, its subfields, and its leading scholars and practitioners. To these ends, we feel that our students should be able to demonstrate their mastery of six general sets of literacies before leaving the program: policy and decision analytic, political, legal-ethical, communication and historical. They are given opportunities to demonstrate this mastery in three ways: (1) in individual core courses; (2) in courses dealing with areas of specialization tailored to student interests; and (3) in a problem-solving, outcome-based, capstone course that requires them to integrate knowledge, skills and values culled from the core curriculum in an agency simulation exercise graded by a three-person faculty review committee. NASPAA SELF-STUDY REPORT-VOLUME 1 12 UNIVERSITY OF BALTIMORE This mission statement, adopted by the faculty as the end product of our year and half-long strategic planning exercise, clearly specifies that the program will serve both pre-service and in-service students. The program attempts to address the professional development needs of governmental employees at all levels of government and has previously graduated students ranging from high level managers to first line supervisors. The overwhelming majority of students are parttime and in-service, and all attend in the evening. It should be noted, however, that one trend in student enrollment has been the development of a small group of fulltime, pre-service students that we intend to further expand with more proactive recruiting. The core of this full-time student group has been the “HUD” fellow funded by federal scholarship monies and the School of Public Affairs graduate students. These pre-service students are required to complete an internship, so that graduates will have relevant work experience prior to graduation. It should be clear from review of the 1995 mission statement that the program is attempting to foster the preparation of an administrative generalist with the necessary skills and substantive knowledge to address the challenges of public administration in a changing environment. To that end, six literacies were identified and the faculty urged to incorporate those literacies where appropriate in their courses. For example, the statistics course (PUAD 612) not only covers the obvious decision analytic skills, but discusses policy relevant issues concerning research utilization. The course attempts to foster technical communication skills by having students write “user-friendly” analyses of results and to be critical consumers of research. The capstone course experience is designed to do two things. First, it permits a three-person committee of faculty members to assess the performance of students across the six literacy areas identified. It does so with an an applied rather than a scholarly venue. Second, it provides regular, systematic feedback about the NASPAA SELF-STUDY REPORT-VOLUME 1 13 UNIVERSITY OF BALTIMORE strengths and weaknesses of our curriculum, the efficacy of our teaching approaches, and the progress in meeting the goals and objectives of our mission. As noted in the mission statement, specialization courses are an integral part of the curriculum. Students are required to take nine hours in a specialization area in addition to the core curriculum courses. Specialization courses give students more exposure to academic or managerial topics of their choosing. Pre-service students are required to take an internship in their substantive area as part of the nine-hour specialization. In the past, the program set no goals for enrollment. However, as the program begins more active recruiting efforts, we hope to set performance goals for the recruitment of new students. At present, the program has stabilized student enrollment at between 130 and 160 head count per semester. The program continues to accept mid-career students from a variety of backgrounds as these students reach managerial ranks through career advancement. Faculty involvement in research and public service is recognized as an important component of the MPA program. Faculty members are expected to contribute to the scholarly literature in the field of public administration and to serve in public service activities. To help students address the needs of administration in the 1990s (as articulated in the mission statement), the faculty must remain active in the above areas to help create a stimulating, dynamic, professional and learning environment for our students. In order for the faculty to remain up-to-date on the issues facing public administrators in the 1990s (as articulated in the mission statement), faculty members are encouraged to participate in public service activities. A convenient venue for such participation exists in the Schaefer Center for Public Policy, the applied research component of the School of Public Affairs. The Center’s mission is NASPAA SELF-STUDY REPORT-VOLUME 1 14 UNIVERSITY OF BALTIMORE to serve the public, not-for-profit, and government sectors by engaging in research on public policy issues and conducting management training programs. 2. STANDARD 2.1 REQUIRES THAT THE MISSION STATEMENT “HAVE AN ORDERLY PROCESS FOR DEVELOPING APPROPRIATE STRATEGIES AND OBJECTIVES.” PLEASE DESCRIBE THIS PROCESS. In recent years, the faculty at the School of Public Affairs has engaged in several planning initiatives that have led to the development of goals, outcomes and strategies for the program. The first assessment was undertaken in Summer 1993, as part of a required mission review of the MPA program for the University of Maryland System. As part of this process, a core group of faculty consisting of the internship coordinator (Dr. Downey), the Executive Director of the School of Public Affairs (Dr. Thomas) and both the incoming (Dr. Wilson-Gentry) and outgoing (Dr. Martin) MPA directors met to review the mission of the department and its role at UB. A far longer term and inclusive review process began in Fall 1993 and lasted through the 1993-1994 academic year. Originally intended to address faculty concerns with the MPA comprehensive exam, an ad hoc committee composed of two faculty members (Durant and Swaim), the MPA director (Wilson-Gentry) and two graduate student representatives began exploring alternatives to the examination. After several “town” meetings with the MPA student body and discussions with faculty members who were not members of the committee, the ad hoc committee recommended the substitution of a “capstone” course which would test certain skills and progress toward desired outcomes. 4 However, the comprehensive exam was still given in a parallel track to permit a choice for the graduate students and to allow the faculty to assess the relative merits of the MPA exam and the capstone course. 4 For a faculty member’s view of this process, see Robert Durant, “Seizing the Moment: Outcomes Assessment, Curriculum Reform, and MPA Education,” International Review of Public Administration (forthcoming) . Dr. Durant’s article is included as Appendix A. NASPAA SELF-STUDY REPORT-VOLUME 1 15 UNIVERSITY OF BALTIMORE In Fall 1995, the comprehensive examination was eliminated except for those students who had failed the exam once. To make the capstone a meaningful exercise, all members of the School of Public Affairs engaged in a year-long review of the core courses in the light of outcomes to be tested in the capstone. The faculty was divided into three clusters: Public Management; Analytical Techniques; and Public Administration and Democracy. Faculty members in the clusters were given the charge to identify the “kinds of skills, knowledge, and values that students taking their cluster of courses should be able to demonstrate in the capstone, and to determine how these might be best assessed” (Durant, forthcoming: 12). After four months, the clusters reported back to the main faculty body and the core curriculum was revised in accordance with the cluster reports. Classes in Public Finance and Administrative Law were dropped from the core and moved to specialization class status. In addition to the capstone course, two other classes were added to the core: Legal and Ethical Environment of Public Administration and Information Resource Management. The capstone course, now named the Problem Solving Seminar in Public Administration (PUAD 620), was first offered in Fall 1994. As part of the evaluation of the class, students were asked for as much feedback as possible. Student comments from that first semester were used to revise the class for the second semester and for curriculum changes. At the end of the first year of the capstone, the faculty held a “mini-retreat” in June 1995 and reviewed the results from the capstone course. Finally, based on the strategic planning process undertaken, the School of Public Affairs created a strategic plan in terms of the mission statement. As part of the clusters’ review, faculty defined the skills needed to be effective public administrators based in part on NASPAA criteria and in part on review of the field. NASPAA SELF-STUDY REPORT-VOLUME 1 16 UNIVERSITY OF BALTIMORE Literacies needed to develop these skills were then identified and incorporated into the mission statement. Furthermore, faculty were able to identify current trends in the field that need to be addressed. These trends have been incorporated into the mission statement and the School of Public Affairs is developing plans to address these needs both in the classroom and through the capacities of the Schaefer Center. 3. IN A BRIEF INTERNAL ANALYSIS, IDENTIFY STRENGTHS, WEAKNESSES, DISTINCTIVE COMPETENCIES, INNOVATIONS, PROBLEMS AND CONSTRAINTS IN THE PROGRAM. Perhaps the major strength of the program lies in the faculty. During the last seven years, the University of Baltimore has strengthened its faculty immeasurably with the addition of several nationally recognized scholars in the field of public administration such as Drs. Durant, Florestano, Gawthrop, Henderson, Stenberg and Wilson-Gentry. Furthermore, junior faculty are being recruited with more emphasis on scholarship than was the case in the past. Junior faculty are advised by senior faculty in terms of their progress toward tenure through annual reviews with the Executive Director of the School of Public Affairs. Furthermore, all faculty are reviewed through the portfolio process in which faculty set performance outcomes for themselves. At the end of the academic year, the faculty member is then reviewed on the progress they make toward these goals. The faculty member must review the outcomes with the Executive Director of the School. This, in turn, provides further information for the strategic planning process. The creation of the capstone course and the strategic planning undertaken in developing it constitutes one of the major innovations in the department. Overall, the faculty appears to be more satisfied with the capstone course as an exit experience than the comprehensive examinations. Use of the capstone course has also been able to point out gaps in skills, knowledge bases and values deemed necessary for NASPAA SELF-STUDY REPORT-VOLUME 1 17 UNIVERSITY OF BALTIMORE MPA students. It also allows the MPA faculty to identify and address strengths and deficiencies in course content and teaching approaches. Another innovation that was derived from the capstone review experience was the establishment of an orientation program for incoming graduate students. The orientation program not only focused on the resources of the university but on the values, standards, and professional orientation that we wished our students to adopt. A recent questionnaire administered to our students indicated that those attending the orientation found the information to be most useful. In the future, we hope to use the orientation to begin the outcomes assessment process by conducting mini-skills assessment centers and linking these to the capstone experience. One of the key initiatives among the faculty in the past years has been the creation of a “culture of excellence” among the MPA students. To a large extent, the process creating the capstone course helped foster the creation of this culture for many of the graduate students. Student representatives helped design the capstone course and the capstone course allows students the opportunity to be recognized for superior performance in the capstone experience. In addition, MPA students are encouraged to strive for excellence and recognition through a newly instituted honors ceremony. We hope that these efforts along with the orientation emphasis on professional standards and values will help emphasize to our students how much we value excellence. The problems and constraints of the School of Public Affairs in recent years have been tied largely to the fiscal problems of the State of Maryland and the University of Baltimore. MPA faculty have received cost-of-living and merit raises in only one of the past five years. Moreover, the University's budget crisis has impacted the number of faculty lines allocated to the MPA program. During the later NASPAA SELF-STUDY REPORT-VOLUME 1 18 UNIVERSITY OF BALTIMORE part of AY96, the MPA program was informed that it would be unable, because of the University's budgetary crisis, to fill Dr. Patricia Florestano vacant faculty position. (Dr. Florestano resigned her tenured faculty position in the School of Public Affairs in January 1996 when she became the Secretary of the Maryland Higher Education Commission.) In June 1996, the School of Public Affairs also learned that Dr. Fred Cheesman, who teaches one course per semester in the MPA program, would not have his contract renewed after this upcoming academic year. Relying upon the advice of the Attorney General's Office, the President of the University decided to send non-renewal letters to all assistant professors in the University (School of Law, School of Business, and College of Liberal Arts) who were in their last year of a three year contract as a way of dealing with the University's budget problems. It is hoped that if the University's fiscal problems dissipate over the next year and that Dr. Cheesman will be retained. Despite fiscal problems, the MPA program was able to hire an additional faculty member during AY96. Dr. Thomas Darling was hired to teach MPA courses dealing with public management information systems, geographical information systems, and database design and administration. The MPA program, which now has 11 full-time members (not including Dean Carl Stenberg), was able to get this position when Dr. Thomas, Executive Director of the School of Public Affairs, took a staff position in the Schaefer Center for Public Policy and made it a full-time faculty position. Because of the University's fiscal problems as well as declining enrollments in the MPA program, the School of Public Affairs has been under pressure to undertake off-campus initiatives. MPA faculty are anxious to pursue off-campus efforts that are consistent with out mission and NASPAA standards for a high quality program. However, MPA program faculty are reluctant to pursue off-campus NASPAA SELF-STUDY REPORT-VOLUME 1 19 UNIVERSITY OF BALTIMORE opportunities that threaten to dilute the quality of the "home-based" program. It has become clear that some off-campus initiatives can meet the faculty and NASPAA standards and activities in this area will be undertaken in the near future (see Standard 2.3.C). Criteria and will be undertaken in the near future (see Standard 2.3.C). 4. SUMMARIZE THE RATIONALE BEHIND THE PROGRAM’S MISSION AND OBJECTIVES IN TERMS OF THE OPPORTUNITIES, PROBLEMS, PRESSURES AND CONSTRAINTS IN THE OPERATING ENVIRONMENT. As has been noted previously in this report, much of the motivation for the changes made as the result of the strategic management review were the result of changes and opportunities in the environment. The movement toward an outcomeoriented curriculum was initiated by many factors, at least some of which were based in the environment. Faculty used review of the “real world” environment of the public administrator where outcomes have become critical to inform our strategic planning exercise. Also, playing a role were the accountability requirements of the UM System discussed previously. These, too, have caused us to focus more on student and faculty performance outcomes that are “real-world” based. To remain competitive in attracting students, the UB MPA program has focused on issues and problems relevant to today’s public administrator. One way of remaining current on these issues and problems is to solicit input from persons working in the field. In Fall 1995, an informal survey of MPA students was taken to assess the strengths and weaknesses of the program. Some of the changes undertaken in our curriculum also responded to student concerns voiced in a 1990 survey of program alumni. Finally, we are reconstituting our MPA Advisory Board to incorporate a broader range of practitioners who better reflect changes in public service delivery. The board will advise the faculty on new trends and concerns in the field. NASPAA SELF-STUDY REPORT-VOLUME 1 20 UNIVERSITY OF BALTIMORE 2.2 ASSESSMENT A. PLEASE PROVIDE A SELF-APPRAISAL OF THE PROGRAM’S PROGRESS. IS THE PROGRAM SATISFIED WITH THE PROGRESS BEING MADE TOWARD THE STATED MISSION, GOALS, AND OBJECTIVES? W HERE APPROPRIATE, REFERENCE RESPONSES TO INFORMATION PROVIDED IN THE PREVIOUS SECTIONS OF THIS REPORT. The MPA Program has made substantial progress in implementing the new curriculum changes developed under the strategic planning processes undertaken from 1994 to 1995. The capstone course has been offered for four semesters and has been adjusted to reflect student concerns as well as faculty perceptions of possible deficiencies. For example, one of the initial concerns voiced by the students was that the capstone course was not sufficiently “real-world.” This year’s instructors, Drs. Thomas and Stenberg, are having the students work on some of the key policy issues and problems facing a major state agency. As of spring 1996, all of the courses created by the strategic review process have also been offered at least once. As our program is based on the concept of the six literacies needed to achieve outcomes specified in our mission statement, one means of measuring progress is to assess the faculty’s progress in incorporating the literacies in core courses. A second is to review the outcomes of those efforts when students are called upon to exhibit them in the capstone course. To analyze the incorporation of the literacies in the core curriculum, information from course syllabi and other sources have been used. POLICY ANALYTIC LITERACY: Clearly the courses most clearly involved in the policy analysis literacy are the two advanced analysis courses: Analytical Techniques for Public Administration (PUAD 614) and Public Program Evaluation (PUAD 616). In addition, the Applied Statistics for Public Administration course (PUAD 612) also plays a role in this area by exposing students to basic statistics. PUAD 612 serves as a prerequisite for PUAD 614 and 616. NASPAA SELF-STUDY REPORT-VOLUME 1 21 UNIVERSITY OF BALTIMORE Analytic Techniques for Public Administration covers such topics as PERT analysis, advanced regression analysis, queuing theory, forecasting techniques, and other conventional policy analysis techniques. Public Program Evaluation focuses on such topics as impact analysis, process analysis and needs assessments, and the methodological tools needed to carry out each type of analysis. As a result of the strategic planning process, the sequencing of the courses has changed. Prior to 1994, the Applied Research Methods and Program Evaluation course served as the prerequisite for Statistics. This method of sequencing meant that statistics and related quantitative techniques were not integrated into the curriculum because many students waited until quite late in their programs to take the statistics course. Furthermore, the instructors in courses related to policy analysis and program evaluation were severely limited in their abilities to emulate “real world” experiences. Students had limited exposure to statistics and the major statistical analysis computer programs. MPA faculty hope that as the sequencing change becomes more routinized, the use of policy analysis techniques will become even more pervasive in other core and specialization courses. DECISION ANALYSIS LITERACY: Overall, the faculty of the School of Public Affairs are comfortable with the degree of decision analysis techniques incorporated in the basic core. Although the policy analysis courses also support decision making, a number of other courses incorporate techniques relevant to decision analysis. Public Budgeting (PUAD 604) incorporates a simulation of budgetary decision processes to introduce students to the nature of the decisions made in this arena. Public Organization Theory (PUAD 606) reviews the academic literature on decision making and also introduces students to organizational analysis. In one area, the strategic review process found that the old Public Management course (PUAD 600) was very repetitive of material covered in other courses. As a result, NASPAA SELF-STUDY REPORT-VOLUME 1 22 UNIVERSITY OF BALTIMORE this course was substantially revised to incorporate information on new managerial techniques used to support decision making. Included in this course are materials related to Total Quality Management, team work, and reengineering techniques. The structure of this course is designed to be fluid so that the instructor can incorporate new techniques as they gain more wide spread use. The bureaucratic politics course (PUAD 605) also has a major component devoted to strategic management, its successes and weaknesses, and the realpolitik of its implementation in public agencies. Finally, the strategic review process found that one area where our students was noticeably deficient was management information systems. Although our students have always had to pass either a computer applications course or a computer competency examination, the use and design of management information systems to assist decision making was not systematically explored in any of the courses. A new course, Information Resource Management (PUAD 608) was added to the core in 1995 to address these needs, and an additional faculty member was hired in this area. POLITICAL ENVIRONMENT: The core curriculum includes one core course totally dedicated to the study of the political environment: Bureaucracy and the Political Process (PUAD 605). This course also focuses on recent emphases in the public sector such as reinvention, reengineering, total quality management and strategic planning. However, the study of the political environment within which public administrators must work is well represented in most of the other courses in the core curriculum. Among the courses which devote substantial attention to the political environment are: Innovations in Public Management, Public Budgeting, and Public Organizational Theory. Even in the statistics course, there are discussions of the political use of data as well as techniques to foster utilization of data in a political environment. Overall, the political environment literacy is well represented in the curriculum. NASPAA SELF-STUDY REPORT-VOLUME 1 23 UNIVERSITY OF BALTIMORE LEGAL AND ETHICAL ENVIRONMENT: The UB MPA program has one course strictly devoted to this literacy area: , the Legal and Ethical Environment of Public Administration (PUAD 610). Moreover, concerns with legal and ethical issues are also reflected throughout the curriculum. In the Public Personnel and Human Resource Management course students examine them as they relate to a variety of personnel issues. The Public Organization Theory course also reviews ethical concerns from the perspective of organizational culture. The Bureaucracy and the Political Process course reviews court-agency relationships. Again, the faculty are reasonably comfortable with the attention paid to this literacy within the core curriculum. In addition, the Program Evaluation and Analytical Techniques courses deal with ethical issues related to research in the fields of public administration and public policy. COMMUNICATION LITERACY: The MPA Program has attempted to address this problem on a number of different fronts. Students are introduced to writing expectations at the orientation. Also included in the orientation is information related to library and tutorial resources for writing so that incoming students are aware of potential sources of assistance. Most of the courses include some form of written communication as part of the course requirements. Even the more quantitative courses require some form of written exercise. For example, the Applied Statistics course requires the submission of four memoranda based on computer program output. Students are encouraged through these exercises to master the technical writing skills needed to communicate research findings to an audience. Certain aspects of verbal communication skills are emphasized in the core curriculum. A significant number of core courses encourage and reward class participation by students. In addition, the workshops which are given to help students prepare for the computer competency examination emphasize presentation software. Finally, students must make a verbal presentation and defense of findings in the capstone course. These NASPAA SELF-STUDY REPORT-VOLUME 1 24 UNIVERSITY OF BALTIMORE presentations are made in the multi-media interactive video room at Langsdale Library. Students can use presentation options from hand-outs to on-line computer graphics in these presentations. Faculty are also being urged to incorporate sophisticated presentation skills and technologies in their classes where appropriate. HISTORICAL LITERACY: As stated in our mission statement, it is difficult to understand the future if one does not understand the past. Due to credit hour constraints and the nature of the student population served, the MPA program does not offer one class strictly devoted to the history of the field. However, historical issues are reviewed in a number of the core courses. The Public Personnel class, taught by a leading scholar in the field (Dr. Martin), addresses the historical development of personnel systems and law. The Bureaucracy and the Political Process class grounds the study of present public management innovations in terms of what the past teaches us about reforms of this nature. Furthermore, the budgeting course also reviews the development of the executive budget and significant historical changes which have affected present day budgeting. It is probably reasonable to comment that most of the core courses cover the relevant history of that subfield of public administration.5 B. ARE THE ACHIEVEMENTS OF THE PROGRAM GRADUATES CONSISTENT WITH THE PROGRAM’S GOALS AND OBJECTIVES? Data on the achievements of program graduates have been obtained from two sources: a 1990 and 1996 surveys of program alumni. The 1990 survey found that among students who changed jobs after receiving the MPA degree, 43 percent indicated that the degree was extremely or very important in obtaining their new job. Survey respondents were also asked to rank their MPA education relative to other factors contributing to career 5 We should also note that two of our faculty (Drs. Gawthrop and Martin) are among the most prominent experts on the development of the discipline of public administration. NASPAA SELF-STUDY REPORT-VOLUME 1 25 UNIVERSITY OF BALTIMORE success. Fully half of the respondents indicated that the MPA experience was of high importance to continuing career success. More specifically, respondents were also questioned about the quality of their experience at the University of Baltimore. Eighty-five percent of those questioned were either very satisfied “” or “satisfied” with the UB program and approximately 95 percent would recommend the program to others. In 1996, the earlier survey instrument was revised to reflect the new outcomes orientation promoted by the faculty during the mission review process. Surveys were mailed to all alumni of the University of Baltimore MPA program (approximately 675 alumni), with 213 alumni responding. Questions concerning student satisfaction were repeated. Alumni were also questioned about the outcomes identified in our strategic planning process and incorporated in our classes. The importance of education in today’s turbulent environment was underscored by the finding that over 67 percent of those responding to the survey indicated that the MPA degree was either “very useful” or “useful” in obtaining their current position. Over ninetyfour percent of those responding to the survey also indicated that they would recommend the program to others. This survey was also intended to provide feedback to us about the skills and knowledge working administrators needed. They were also questioned about the utility of the literacies identified by faculty as critical for working administrators (see Table II-1 below). Students reported that the most important skills for administrators (mentioned as very important by 85 percent or more of the respondents) were oral and written communication skills; self-directed effort; problem solving; interpersonal skills; and flexibility in dealing with different situations. In terms of the knowledge areas identified by the faculty as being critical for working administrators, alumni were questioned on the amount of attention we were giving to a NASPAA SELF-STUDY REPORT-VOLUME 1 26 UNIVERSITY OF BALTIMORE variety of areas, ranging from management of people to the role of government in a democratic society. Alumni clearly felt that the program was given the right amount of attention to organizational dynamics, roles of managers in a democratic society, knowledge of governmental institutions and processes, and the role of government in society. 6 A sizeable proportion of alumni also felt that too much attention was being given to the evolution of public management as a profession. Finally, many alumni felt that the program needed to give more attention to the areas of management of people, finances, information resources, and strategic decision making processes. Because we surveyed all program alumni, many respondents may be reacting to situations before we made changes in these areas. C. STANDARD 2.2 STATES THAT “EACH PROGRAM SHALL DEVELOP AND USE PROCEDURES FOR DETERMINING HOW WELL IT CARRIES OUT ITS MISSION.” PLEASE DESCRIBE THESE PROCEDURES AND REPORT ON THEIR USE. Outcome assessment has become an important component of the University of Baltimore’s MPA program during the past few years. Outcomes assessment has been used to identify curriculum needs, to evaluate the quality and content of instruction, and to determine whether program graduates perceive the program as effectively advancing their public sector careers. To assess MPA program outcomes, the department has relied on two different approaches. One is a career success approach which examines how the MPA degree has affected the careers of recipients. This approach focuses on the types of jobs pre-service graduates receive, the kinds of career advancement both preservice and in service students obtain, and whether the types of skills, knowledge bases, and values they receive match the demands of their work environment. The second approach is value-added in nature. It focuses on how successful the program has been in transmitting the knowledge, values, and skills necessary for graduates 6 Alumni responded at least 60 percent of the time to this category. NASPAA SELF-STUDY REPORT-VOLUME 1 27 UNIVERSITY OF BALTIMORE to act ethically and effectively in the administration and management of public and not-forprofit organizations. Various techniques are available to use in outcomes assessment. The MPA program at the University of Baltimore relies primarily upon four such techniques including three career success assessments (alumni surveys, advisory board evaluations, and student surveys) and one value added assessment (exit examination or capstone course). 2.3 GUIDING PERFORMANCE A. PROCESS TO GUIDE PERFORMANCE: W HAT SPECIFIC OBJECTIVES HAVE BEEN ESTABLISHED TO GUIDE PERFORMANCE IN PROVIDING PROFESSIONAL EDUCATION TO PREPARE PERSONS FOR LEADERSHIP AND MANAGEMENT ROLES IN THE PUBLIC SERVICE? W HAT INFORMATION IS COLLECTED ABOUT HOW THE PROGRAM IS PERFORMING IN TERMS OF OBJECTIVES, STRATEGIES AND OPERATIONS? HOW HAS INFORMATION BEEN USED TO IMPROVE THE PERFORMANCE OF THE PROGRAM? As part of the strategic planning process undertaken by the department, a number of managerial competencies were identified by the faculty. In essence, these competencies constitute a list of objectives that we expect students to meet. The list of competencies was derived from review of NASPAA guidelines, studies conducted by public administration scholars, and from the opinions of faculty, present and former in-service students, and the MPA Advisory Board. The major competencies (or meta skills) deemed important by the program are listed below in Table II-1. As noted above, the MPA program employs a variety of strategies to ascertain how the program is performing vis-a-vis its stated goals. A newly designed alumni survey has been crafted to gather information regarding the relative importance of these competencies for the work place. In addition, information evaluating program performance in achieving the desired competencies has also been gathered as part of this survey. This survey data will become a baseline by which progress in meeting the goals, strategies and specific objectives can be measured. The information gained from the NASPAA SELF-STUDY REPORT-VOLUME 1 28 UNIVERSITY OF BALTIMORE surveys will also be used to adjust the core curriculum to meet the changing needs of public administration students as government changes. More immediate feedback as to the performance of students in achieving these desired competencies can be found in the capstone course. The capstone course, PUAD 620, is used as a means of assessing the degree of success that MPA students have in mastering the meta-skills needed by contemporary public administrators. To show how this assessment is undertaken by the UB MPA program, the assignments from the Fall 1995 capstone course were analyzed (for a full assessment, see Appendix C). Following are a few examples of how the meta-skills detailed in Table II-2 are integrated into the capstone course. NASPAA SELF-STUDY REPORT-VOLUME 1 29 UNIVERSITY OF BALTIMORE TABLE II-1 MANAGERIAL COMPETENCIES META-SKILLS W RITTEN AND ORAL COMMUNICATION CREATIVE THINKING DECISIVENESS SELF-DIRECTION PLANNING AND EVALUATION CLIENT ORIENTATION ETHICAL AND LEGAL SENSITIVITY INFORMATION RESOURCES MANAGEMENT PROBLEM SOLVING INTERPERSONAL SKILLS MANAGING DIVERSE W ORKFORCE TOLERANCE FOR AMBIGUITY LEADERSHIP CONFLICT MANAGEMENT NEGOTIATING FLEXIBILITY FINANCIAL MANAGEMENT HUMAN RESOURCES UNDERSTANDING SOCIETAL INSTITUTIONS TEAM BUILDING TECHNICAL COMPETENCIES INTRAORGANIZATIONAL W ORKING THE SEAMS OF GOVERNMENT DYNAMICS The Fall 1995 capstone course focused on the issues of environmental justice at the Environmental Protection Agency (EPA). Students in the course were given five assignments, four of which were individual analyses of contemporary issues at the agency whereas the fifth assignment was a group project. The individual assignments dealt with: Downsizing the EPA: The Impact of President Clinton’s Executive Order on Environmental Justice; Decentralization of EPA Functions; and EPA Budget Forecasting. The group project dealt with a statistical analysis of Federal Funds Allocations and Environmental Justice. For the problem-solving meta-skill identified by the UB faculty, the group project involved the construction and testing of alternative explanations of the distribution of environmental funds. The individual project dealing with downsizing forced students to deal with the competing values of downsizing and Affirmative Action. The project dealing with President Clinton’s Executive Order had students conduct a detailed organizational analysis focusing on capacity assessment relative to existing resources. The decentralization project required that students evaluate the consequences of various structural changes to the EPA organization whereas the budget forecasting project involved an analysis of how well budgets have reflected new projects while dealing with across the board cuts. In terms of conflict management, students had deal with the problem on two levels: first, in reality as members of groups seeking to carry out a project; and second, on a more NASPAA SELF-STUDY REPORT-VOLUME 1 30 UNIVERSITY OF BALTIMORE intellectual basis in some of the individual papers. As the capstone class involves a group project, students had to deal with group dynamics which occasionally led to conflict within the groups, particularly over the issue of workload “equity”. However, several of the individual projects required that students deal with problems of conflicting values. The downsizing memo required that students reconcile the competing values and the likely conflicts that would arise in a downsizing exercise given Affirmative Action. The Executive Order project had students examine how existing budgets pose barriers to change and make oversight difficult. The decentralization project was designed to foster student awareness how both internal and external conflicts could be generated from a structural change to the organization. As but one final example of how meta-skills were incorporated into the capstone course, students were assessed on a number of technical capabilities in the class. The group project required that students demonstrate the capacity to formulate alternative models and to test these models using a multi-variate statistic. The downsizing exercise required that students conduct an implementation analysis whereas the Executive Order project required that students conduct budgetary and staffing analyses. The decentralization memo fostered a political economy of organizations analysis whereas the forecasting memo required the use of electronic spreadsheets, implementation analysis and scenario writing. Feedback from the capstone course is incorporated into the curriculum in a variety of ways. As mentioned previously, student feedback refocused the capstone on more “realworld” issues and problems in the second year by having them work on policy issues at a state agency. We are also learning more about what is emphasized too much or too little in the curriculum. As such, the capstone offers a regular opportunity for continuous process improvements. For example, discussion with students having data collection problems has led to the statistics course incorporating more material on how to search for quantitative data NASPAA SELF-STUDY REPORT-VOLUME 1 31 UNIVERSITY OF BALTIMORE from various sources. The Bureaucracy course now incorporates more strategic planning aspects, implementation techniques, and reinvention analyses. To further gather information on managerial skills and knowledge, we have turned to practitioners on a number of occasions. As many of our students are practitioners already, we surveyed our student body in Fall 1995 about the strengths and weaknesses of the program. The MPA Advisory Board has been redesigned not only to include program alumni but practitioners in a number of areas. One of the first charges of the new Advisory Board will be to undertake yet another review of the MPA curriculum for further input on the needs of administrators in the field. B. PLANNED PROGRAM CHANGES IN THE YEAR AHEAD: DESCRIBE SPECIFIC PROGRAM CHANGES OR INNOVATIONS THAT ARE EXPECTED DURING THE SITE VISIT YEAR. THIS SHOULD INCLUDE OBJECTIVES, ORGANIZATION, DEGREE REQUIREMENTS AND CURRICULUM, ADMISSION POLICIES AND/OR PRACTICES, FACULTY, STUDENT SERVICES, RESOURCES AND FACILITIES. In terms of general program changes, the most significant undertaking in the next year will include a more concerted effort to offer a portion of the MPA degree at two offcampus locations: the HEAT Center in Aberdeen, Maryland and the Gateway Center of Howard Community College in Columbia, Maryland. The UB MPA program has offered occasional courses through interactive and compressed video formats at a number of sites over the past two years. However, the previous offerings consisted of single courses with no plans to offer a portion of the degree. The reality of student enrollment patterns and demographic trends indicate that the UB MPA program must begin to reach to the suburban areas to attract new student audiences. At present, we are planning to offer only a limited number of courses over the next two years (beginning in Fall 1996) in order to assess the potential of these markets. All efforts are being made to offer these courses in conformity with NASPAA guidelines and within the constraints of the current faculty size. NASPAA SELF-STUDY REPORT-VOLUME 1 32 UNIVERSITY OF BALTIMORE A significant curriculum change that will begin to be implemented in Fall 1996 is the development of a joint MPA/MBA concentration in health care administration. In the past, the MPA program has had to rely on a single faculty member (supplemented by adjuncts) to offer the specialization. The creation of the joint concentration broadens the faculty base available to teach in this area while easing access of these MPA students to MBA courses. In terms of faculty positions, the UB MPA program has recently completed a search for an assistant professor in the area of Information Resource Management. Dr. Thomas Darling will join the faculty in August 1996. A second position became vacant upon Dr. Patricia Florestano’s confirmation as Secretary of Higher Education for the State of Maryland in January 1996. Due to the University’s fiscal constraints, the School of Public Affairs will not be able to fill this position. The program is also working with the University’s Manager of Student Enrollment to investigate the potential of various student recruitment strategies. We have developed and are implementing a system where faculty contact students who have expressed interest in the program. In addition, the MPA Program is attempting to identify new student markets in suburban locations and in substantive areas such as nonprofit management and management of technology. The program is also undertaking initiatives in new training efforts. Faculty have recognized the needs of managers at different levels of government to adapt to the turbulent environment of public administration. For mid-level managers, the School of Public Affairs has developed a training program which reviews some of the recent trends in government such as cutback management. It has also reviewed the skills needed to address these challenges. For upper level managers, program faculty are developing the “Pathways” program which explores how high level public executives can make use of IRM techniques to strategically guide their agencies through today’s turbulent environment. These two training programs will be offered as part of the Schaefer Center’s overall training curriculum NASPAA SELF-STUDY REPORT-VOLUME 1 33 UNIVERSITY OF BALTIMORE for “Managing Change in Turbulent Times”. These programs are set to begin in September 1996. C. PLANNED PROGRAMS FOR THE LONG-TERM: DESCRIBE ANY ANTICIPATED CHANGES DURING THE NEXT FIVE YEARS IN THE INSTITUTIONAL ENVIRONMENT WHICH MAY HAVE A DIRECT IMPACT ON THE MISSION AND OBJECTIVES OF THE PROGRAM. DISCUSS ANY FUTURE PLANS THAT ARE BEING SERIOUSLY CONTEMPLATED FOR IMPROVING, EXPANDING, DECREASING, OR IN ANY WAY CHANGING THE PROGRAM. EXPLAIN HOW SUCH PLANS ADDRESS THE PERCEIVED NEEDS OF THE FUTURE. At present, the UB MPA program faces two imminent changes in its environment. The first change concerns the potential implementation of responsibility centered budgeting (RCB). This change will increase focuses on student enrollments as a key component in funding formulas. With the change to RCB, the School of Public Affairs faces the challenge of presenting a high quality program while maintaining or increasing the size of the student body. Critical to meeting this challenge will be the continued flow of resources to enhance student recruitment and retention as well as to maintain faculty resources as we move to developing off-campus sites. Another environmental constraint involves the creation of regional higher educational centers in the state.7 As an alternative to creating new institutions of higher education, these centers exist as locations where existing universities can offer programs. Most of these centers are equipped with interactive or compressed video technologies. The net effect of these changes will create opportunities for the School of Public Affairs to offer the MPA at more off-campus locations. Again, however, we wish to stress that we are committed to not over extending ourselves in ways that risk the quality of the MPA degree. Our current plan to address these changes is to use the Aberdeen and Howard County off-campus locations to assess the potential to increase program enrollments. We also anticipate that these two sites will constitute experiential “laboratories” where the 7 Among these centers are the UMS Center at Shady Grove (Montgomery County); the HEAT Center (Harford County) and the Southern Maryland Higher Education Center (Talbot County). NASPAA SELF-STUDY REPORT-VOLUME 1 34 UNIVERSITY OF BALTIMORE program can gain experience in offering the MPA program off-campus and in alternative delivery formats. The goal of the MPA program is to find a happy medium by which we can offer a high quality MPA program at a limited number of off-campus locations. Finally, the president of the University of Baltimore has directed the Schools of Public Affairs and Business to review the potential of both schools to offer a joint doctorate in executive management. At present, the discussions have evolved to the point where a committee composed of the deans of both colleges and selected faculty have entered into discussions about the potential of offering such a degree. NASPAA SELF-STUDY REPORT-VOLUME 1 35 UNIVERSITY OF BALTIMORE VOLUME I: NASPAA SELF-STUDY REPORT SECTION TWO: STANDARD BY STANDARD ASSESSMENT RELATIVE TO MISSION 3.0 PROGRAM JURISDICTION (STANDARD 3.0) 3.1 ORGANIZATION OF ACADEMIC UNIT A. CHART AND DESCRIBE HOW THE UNIT BEING REVIEWED IS ORGANIZED WITHIN THE ADMINISTRATIVE STRUCTURE OF THE INSTITUTION/CAMPUS LOCATION AT WHICH THE PROGRAM RESIDES. PLEASE NOTE ANY FORMAL OR INFORMAL AGREEMENTS WHICH ARE RELEVANT TO THIS STANDARD. The University of Baltimore's MPA Program is housed in the School of Public Affairs.8 The School of Public Affairs also offers an undergraduate degree in government and public policy; a JD/MPA degree in conjunction with the University's School of Law; and a PhD/MPA degree in conjunction with the University of Maryland, Baltimore County. The MPA Program is the largest degree program offered by the School of Public Affairs. Organizationally, the School of Public Affairs is one of five units contained in the Yale Gordon College of Liberal Arts. The College is one of the three major academic units which constitute the University of Baltimore. (The School of Law and the School of Business are the other two academic components.) The Director of the MPA Program reports to the Executive Director of the School of Public Affairs, who in turn reports to the Dean of the Yale Gordon College of Liberal Arts. The Dean of the Yale Gordon College of Liberal Arts is responsible to the Provost who in turn reports to the President of the University. The President is responsible to the Chancellor of the University of Maryland System, who in turn reports to the Board of Regents of the University of Maryland System. The following charts illustrate how the MPA Program is organized within the administrative structure of the University of Maryland System, the University of Baltimore, 8 The other component to the School of Public Affairs is the Schaefer Center for Public Policy, an applied research institute. NASPAA SELF-STUDY REPORT-VOLUME 1 36 UNIVERSITY OF BALTIMORE and the Yale Gordon College of Liberal Arts. (See following pages for Charts III-1 and III- 2). B. RELATE PROGRAM MISSION TO INSTITUTIONAL/CAMPUS MISSION. The MPA program is considered to be an integral part of the University of Baltimore's mission. As stated in the institutional component of the University of Baltimore's mission statement: The University of Baltimore (UB) aspires to be a major center for the study of law, business, public administration, and for related professional applications of the liberal arts at the graduate and undergraduate levels...The University's emphasis on career-oriented education attracts students with clear professional objectives and provides them with a broad foundation of knowledge to meet the rapidly changing conditions of today's work environment as well as with the latest skills and techniques for productive careers in the public and private sector (UB Mission Statement, 1993). The MPA program has been designated as one of two "Centers of Excellence" in the Mission Statement of the Yale Gordon College of Liberal Arts. In the 1988-1993 Yale Gordon College Mission Statement, the College made a commitment to continue building on its strengths and enhancing the role of the MPA program within the College. 3.2 IDENTIFIABLE FACULTY A. CHART AND DESCRIBE THE INTERNAL ORGANIZATION OF THE MASTER DEGREE UNIT, INCLUDING THE TITLE OF THE UNIT HEAD AND THE NUMBER OF FULL-TIME FACULTY ADMINISTRATIVELY ASSIGNED TO OR ROSTERED IN THE UNIT. The MPA program is the graduate program offered by the Division of Government and Public Administration, the instructional unit of the School of Public Affairs. The School of Public Affairs is administered by an Executive Director, Dr. Larry Thomas, who also serves as the Director of the Schaefer Center for Public Policy. Both the graduate program (MPA) and the undergraduate program (Government and Public Policy) are administered by program directors. In addition, the Executive Director is assisted by a Deputy Chair (See Chart III-2). NASPAA SELF-STUDY REPORT-VOLUME 1 37 UNIVERSITY OF BALTIMORE CHART III-1: UNIVERSITY OF BALTIMORE ORGANIZATION CHART NASPAA SELF-STUDY REPORT-VOLUME 1 38 UNIVERSITY OF BALTIMORE CHART III-2: SCHOOL OF PUBLIC AFFAIRS ORGANIZATION CHART NASPAA SELF-STUDY REPORT-VOLUME 1 39 UNIVERSITY OF BALTIMORE The faculty reports directly to the Executive Director of the School of Public Affairs. During the self-study year, all of the division's twelve full-time members were substantially involved with the MPA Program through teaching, advising, research, and public service activities (See Table III-1). During the 1995-1996 academic year, the division successfully recruited one faculty member (Thomas Darling) who will be involved extensively in the MPA Program during AY 96-97. The following Table lists the full-time faculty who were administratively assigned to teach in the MPA Program during the self study year. TABLE III-1 MPA FACULTY NUCLEUS FACULTY MEMBER RANK Cheesman, Fred* Durant, Robert Downey, Lawrence Florestano, Patricia** Gawthrop, Louis Henderson, Lenneal Haynes, Don Lippincott, Ronald Martin, Daniel Swaim, C. Richard Thomas, Larry Asst. Prof. Professor Assoc. Prof. Professor Professor Professor Assoc. Prof. Assoc. Prof. Professor Assoc. Prof. Professor Wilson-Gentry, Laura Assoc. Prof. * TITLE Schaefer Center Research Chair Internship/Placement Coordinator Eminent Scholar Distinguished Professor Government & Public Policy Prog. Director Executive Director, School of Public Affairs; Director, Schaefer Center for Public Policy MPA Program Director ** Asst. Professor Cheesman shares a joint appointment between the School of Public Affairs and the Division of Criminology, Criminal Justice. Professor Florestano was on leave during the Fall 1995 Semester while she was serving as Acting Secretary for Higher Education. During the Spring 1996 Semester, she resigned when she was confirmed as Secretary of Higher Education by the Maryland General Assembly. 3.3 PROGRAM ADMINISTRATION A. INDICATE WHO IS RESPONSIBLE FOR DIRECT ADMINISTRATION OF THE PROGRAM. SHOULD THIS INCLUDE MORE THAN ONE POSITION (UNIT OR DEPARTMENT CHAIR, MPA DIRECTOR ETC.), PLEASE DESCRIBE ARRANGEMENTS. DESCRIBE THE DEGREE OF FACULTY CONSULTATION IN APPOINTMENTS. Administrative responsibility for the MPA Program rests with the Program Director, the Executive Director of the School of Public Affairs, the Internship/Placement Coordinator, NASPAA SELF-STUDY REPORT-VOLUME 1 40 UNIVERSITY OF BALTIMORE and the MPA faculty. The Program Director is responsible for the following: (1) recruiting students; (2) advising them on their course of study; (3) assisting in scheduling classes; providing leadership in curriculum matters; (4) hiring and monitoring adjunct faculty members; (6) developing mechanisms to help retain currently enrolled students; (7) administering the MPA comprehensive examinations; (8) certifying students for graduation; (9) assisting in the formulation and execution of the MPA Program budget; (10) assisting in the evaluation of MPA faculty members; and (11) contributing to professional public administration activities at the national, state and local levels. The MPA Program Director is also responsible for insuring that the program remains in compliance with the standards developed by the National Association of Schools of Public Affairs and Administration (NASPAA). Dr. Wilson-Gentry also serves as the NASPAA Institutional Representative. The Program Director also plays a major leadership role in recommending curriculum changes to the MPA faculty members and the Executive Director of the School of Public Affairs. The MPA Program Director coordinates responsibilities for administering the MPA Program with the Executive Director of the School of Public Affairs. It is the Executive Director who is ultimately responsible for insuring that all programs offered by the department are meeting their objectives and operating in a cost-effective manner. The current Executive Director of the School of Public Affairs, Dr. Larry Thomas, is a former Director of the MPA Program. It is the Executive Director’s responsibility, in conjunction with the Program Director, to plan course schedules and design faculty coverage to insure that student needs are met. The Executive Director plays an active role in evaluating MPA faculty, and makes final budgetary decisions. As Dr. Thomas also serves in the related capacity as Director of the Schaefer Center for Public Policy, some division administrative duties are allocated to the division NASPAA SELF-STUDY REPORT-VOLUME 1 41 UNIVERSITY OF BALTIMORE administrator, Dr. Lawrence Downey. Dr. Downey is responsible for supervising the department staff and assists the MPA director in advising graduate students. The Internship/Placement Coordinator also is actively involved in helping to administer the MPA Program. (Dr. Downey is also a former Director of the MPA Program.) Students who must complete an internship must consult with the Internship/Placement Coordinator who assists students in arranging for a suitable position. The Internship/Placement Coordinator also advises students during their internship and sets the academic requirements for this exercise. The Internship/Placement Coordinator also assists students in securing permanent jobs. The Internship/Placement Coordinator maintains a list of job openings in public agencies at the state, local and national levels. In addition, he works closely with the University's Career Development Office in conducting workshops on resume writing and job interviewing. While the ultimate responsibility for securing a job resides with the student, the department makes a concentrated effort to assist students in their job search. The MPA Program has four major faculty committees which are critically important in administering the program. These are the Probationary Admissions Committee, the Awards Committee, the Capstone Evaluation Examination Committee, and the Faculty Evaluation Committee. The MPA Probationary Admissions Committee is composed of three faculty members, including the Program Director. This Committee's function is to make decisions regarding the admission of students who fail to meet normal MPA admission requirements. The Awards Committee selects students who receive departmental graduate assistantships. It consists of the department administrator, the MPA Program Director and the Government and Public Policy Program Director. The MPA Capstone Evaluation Committee is composed of three core faculty members. They are responsible for reviewing and evaluating the work of the students in the Capstone course. Lastly, the Faculty Evaluation Committee is composed of all senior faculty members. This committee-of-the -whole assists the Executive Director NASPAA SELF-STUDY REPORT-VOLUME 1 42 UNIVERSITY OF BALTIMORE and the MPA Program Director in decisions regarding the retention, promotion, and tenure of junior level faculty members. An Advisory Board was established in Spring, 1989 to provide practitioner perceptions on the quality of the MPA Program and the relevancy of the MPA curriculum. New members of the Advisory Board were appointed in Fall 1996. The advisory board will also provide valuable networking assistance to students who are seeking employment in public sector and not-for-profit organizations. The Advisory Board is appointed by the Executive Director in consultation with the Program Director. The Director of the MPA Program is appointed by the Executive Director in consultation with the MPA faculty. The Executive Director is elected by a majority of full-time members of the department for a three year period. Each year, faculty members have an opportunity to evaluate the job performance of the MPA Program Director, as well as the Executive Director. A majority of full-time members of the department may request an election of a new Executive Director at any time by petitioning the Dean. In such a case, the Dean will schedule another election for a Executive Director. In any event, the MPA Program Director serves until the Executive Director, in consultation with the MPA faculty, determines that a change should be made. 3.4 SCOPE OF INFLUENCE A. EXPLAIN THE AUTHORITY OR PARTICIPATION THAT THE DEGREE PROGRAM UNIT HEAD AND FACULTY NUCLEUS (AS LISTED IN STANDARD 5.1) HAVE IN DECISIONS IN THE FOLLOWING AREAS: NASPAA SELF-STUDY REPORT-VOLUME 1 43 UNIVERSITY OF BALTIMORE 1. GENERAL PROGRAM POLICY AND PLANNING. General program policy and planning for the MPA program is undertaken by the MPA program director in consultation with the Executive Director of the School of Public Affairs. Any changes in general program policy or planning initiatives are undertaken only with the consent of the MPA faculty nucleus. Faculty meetings are held frequently to obtain faculty input for general program policy and planning initiatives. 2. DEGREE REQUIREMENTS Degree requirements are determined by the MPA faculty members. As noted above, the MPA Program Director is responsible for providing leadership with regard to curriculum issues and making sure that the program is in compliance with the standards issued by NASPAA. The MPA Director plays a significant role in recommending changes in the public administration program to the members of the MPA faculty and the departmental Chairperson. However, any faculty member can make recommendations regarding degree requirements in the MPA Program. Such recommendations are considered and voted upon by all members of the MPA faculty. Any degree changes made by the MPA faculty must be forwarded to the College's Graduate Curriculum Committee for its approval. The Graduate Curriculum Committee consists of seven faculty members from the Yale Gordon College of Liberal Arts (The MPA Program Director is a member of this committee). The function of the Graduate Curriculum Committee is to review all proposed curriculum changes to insure that proposed changes in a graduate program in no way conflict with or duplicate the offerings of any other graduate program. In addition, the other graduate program directors are provided with notice of changes in MPA degree requirements and have the opportunity to raise issues concerning these requirements in the Graduate Curriculum Committee. NASPAA SELF-STUDY REPORT-VOLUME 1 44 UNIVERSITY OF BALTIMORE Degree changes must also be voted upon the Liberal Arts Council (LAC), a council of approximately 20 faculty members from the Yale Gordon College of Liberal Arts. This group serves as the overall curriculum policy and planning entity for the College. 3. NEW COURSES AND CURRICULUM CHANGES Although the MPA Program Director plays a significant role in advising the faculty as to curriculum needs, the faculty determines the need for new courses and their content (please see the discussion in Std 2.D.2). Once the structure and content of the new courses have been determined by the faculty, new courses and curriculum changes follow much the same procedures as degree changes. However, only curriculum changes that constitute a major change in degree requirements or change a specialization must be considered by LAC. New course additions, unless they constitute a major change, do not have to be approved by LAC. 4. ADMISSIONS To be admitted to the MPA Program, an applicant must satisfy the requirements of the University and the School of Public Affairs. Students may be admitted to the program in two different categories. A student with a degree from an accredited college or university who has maintained at least a 3.0 quality point average (QPA) (on a 4.0 scale) during undergraduate work is granted admission as an unconditional degree student. For those students with a post-baccalaureate degree, both the undergraduate and graduate grade point averages are examined to determine eligibility for admission. More recent work is generally weighted more heavily. It is the responsibility of the MPA Director to admit students to the MPA Program who meet the above criteria. NASPAA SELF-STUDY REPORT-VOLUME 1 45 UNIVERSITY OF BALTIMORE Applicants who fail to meet these standards may apply for probationary admission. The MPA Director may admit applicants into this category if their undergraduate QPA exceeds 2.75. If the student’s QPA is below 2.75, the case is forwarded to the Probationary Admissions Committee. This committee consists of the MPA Program Director and two other MPA faculty members. For any student eligible for probationary admission, a combination of indicators is reviewed to determine if the applicant may be otherwise qualified to do graduate level work. In their approximate order of importance, these indicators include: a. Significant public sector or not-for-profit sector managerial experience; b. Outstanding letters of recommendations; c. Exemplary interviews with the applicant; and d. Promising GRE and/or GMAT scores. In sum, the MPA Probationary Admissions Committee makes the final decision regarding acceptance or denial into the program regarding probationary admission. The committee's decisions are then forwarded to the Admissions Office. 5. CERTIFICATION OF STUDENTS FOR GRADUATION A student is certified for graduation by the Registrar's Office following a review of his or her record by the MPA Program Director. The MPA Program Director has to insure that all students certified for graduation has met all of the program's degree requirements. 6. COURSE SCHEDULING AND TEACHING ASSIGNMENTS Course schedules and faculty assignments are determined by the MPA Director, in consultation with the Executive Director and concerned faculty. The MPA Director determines the number of sections to be offered each semester based upon curriculum requirements, student enrollment, sequencing needs, and faculty NASPAA SELF-STUDY REPORT-VOLUME 1 46 UNIVERSITY OF BALTIMORE interests. Ultimately, the Executive Director must approve the MPA Program Director's scheduling decisions. The Executive Director performs this role to insure there is an adequate number of faculty to support the undergraduate degree program, and to assure that members of the MPA faculty nucleus are teaching more than half their courses in the graduate program. 7. USE OF FINANCIAL AND OTHER RESOURCES. The Executive Director prepares, coordinates, and oversees the depart- ment's annual operating budget. The department's request for funds to support the MPA Program (e.g. travel, instructional materials, equipment, office supplies, membership dues, etc.) is submitted to the Dean of the Yale Gordon College of Liberal Arts only after consultation with the MPA Program Director and MPA faculty members. The Dean of YGCLA makes the final determination regarding the amount of funds which the department will receive. Once the Dean makes his or her allocation decision, the Executive Director, in conjunction with the faculty, makes the final allocation decision. Since the MPA Program is by far the largest program offered by the department, the bulk of the resources received by the department go for the administration of the MPA Program. The Executive Director's authorization is necessary for the disbursement of funds from the department's operating budget. In addition, an Assistant Dean in the Yale Gordon College of Liberal Arts must approve the disbursement before the University's Business Office will expend the funds. The Schaefer Center for Public Policy also returns money to the School of Public Affairs through overhead funds and faculty release time. The vast majority of these funds go to support the MPA program. 8. APPOINTMENT, PROMOTION AND TENURING OF PROGRAM FACULTY NASPAA SELF-STUDY REPORT-VOLUME 1 47 UNIVERSITY OF BALTIMORE Faculty personnel decisions fall within the domain of the MPA faculty nucleus. Individual members of the faculty participate in the selection and hiring of new personnel. One member of the faculty is designated chairperson of a search committee. This individual insures that ads for the position are placed in appropriate publications, that a letter of acknowledgment is sent to each applicant, and that a record of the committee's ranking of perspective candidates is kept. When the faculty committee has agreed upon a candidate whom it wishes to recommend, its decision is forwarded to the Dean. If he or she approves the recommendation, it is forwarded to the Provost and, ultimately, to the President. The School of Public Affairs also has a policy regarding the retention of faculty. A Faculty Evaluation Committee, consisting of senior level members of the full-time teaching faculty (including the MPA Director and the departmental Chairperson), annually reviews the research, teaching, and public service records of each untenured MPA faculty member. The committee's recommendation regarding retention is included in the Executive Director's annual evaluation of the faculty member. The Executive Director’s annual evaluation is forwarded to the Dean of the Yale Gordon College of Liberal Arts who, in turn, makes a recommendation regarding retention to the Provost and the President. The opinions and recommendations of the Faculty Evaluation Committee, as well as the Executive Director's annual evaluation, are considered critically important by the Dean, the Provost, and the President in making personnel decisions regarding the public administration faculty. Tenure and promotion are based upon past academic achievements and the judgment that such achievements will continue in the future. The criteria for promotion and tenure are: (l) quality teaching, (2) scholarly research, and (3) responsible public service. To become a tenured member of the School of Public Affairs, a faculty member must have an earned doctorate, show evidence of effective teaching, be NASPAA SELF-STUDY REPORT-VOLUME 1 48 UNIVERSITY OF BALTIMORE engaged in scholarly research activities, be involved in professional organizations, and provide dependable service to the University and the community. Faculty are normally considered for tenure and promotion at the end of their probationary periods. These may vary depending upon the rank and the date the faculty member began his or her service as a full-time faculty member of the department. However, it is University policy that tenure review must be undertaken at least fifteen months prior to the completion of the probationary period. Assistant professors are generally considered for tenure during the sixth year of full-time University teaching. An early tenure decision requires special approval from the Board of Regents and, therefore, requires a special submission to the President of the University in order to justify proceeding. Assistant professors may apply for promotion to associate professor simultaneously with the tenure decision experience. The procedures for tenure and promotion in the Yale Gordon College of Liberal Arts are somewhat cumbersome. However, they do allow for a major and primary role for MPA faculty members. Under the College's Guidelines, it is the responsibility of the Executive Director of the School of Public Affairs to notify faculty members that they are eligible for promotion or tenure and to request a written application from the candidate. Upon receipt of this application, the Executive Director must then notify the Dean of the Yale Gordon College of Liberal Arts that the application has been received. The Dean must then formulate a schedule for the promotion and tenure process and advise the candidate whether there are any administrative, programmatic or fiscal concerns which could negatively affect the promotion or tenure process. At the beginning of the academic year, the Executive Director must convene a Tenure and Promotion Committee to review the merits of the candidates’ NASPAA SELF-STUDY REPORT-VOLUME 1 49 UNIVERSITY OF BALTIMORE application. These committees consist of all full-time tenured faculty from the department in the case of a tenure decision. In the instance of a promotion decision, all faculty of ranks above or equal to the rank for which the candidate is applying are members of the committee. In both instances, the Executive Director chairs the committees unless he is under consideration for promotion. Once a candidate has been approved or disapproved by the Tenure and Promotion Committee, their application is then forwarded to the College Review and Appeals (R & A) Committee. Each division has a faculty member serving on the committee. This committee then reviews the candidate’s case, the divisional response, and any written response of the candidate. The YGCLA Review and Appeals Committee then forwards its report to the YGCLA Dean. The candidate has one week to respond to the College Committee report. In considering requests for tenure and/or promotion, the Promotion and Tenure Committee and the Review and Appeals Committee has the authority to ask for any materials (e.g., student evaluations, peer evaluations, annual chair's evaluations, publications, syllabi, etc.) it considers necessary for a fair and thorough evaluation of the candidate. The department's recommendation is given significant weight in the YGCLA Committee's final recommendation. The Dean reviews the recommendation of the YGCLA Review and Appeals Committee, advises the Provost of the Committee's vote and makes his own independent recommendation. The Provost in turn reviews the decision of the Promotion and Tenure Committee and the Dean. He then advises the President of his/her recommendation. Final authority for the approval of promotion or tenure rests with the President of the University. B. DESCRIBE ANY RELATIONSHIP AND/OR JOINT AGREEMENTS BETWEEN YOUR PROGRAM AND OTHER ACADEMIC UNITS AT THE PARENT OR OTHER INSTITUTIONS. NASPAA SELF-STUDY REPORT-VOLUME 1 50 UNIVERSITY OF BALTIMORE The MPA Program has a number of relationships and/or joint arrangements with other academic units at the University of Baltimore and a joint agreement with the Policy Sciences Program at the University of Maryland, Baltimore County. The following is a discussion of each of these programmatic arrangements. 1. J.D./M.P.A. PROGRAM The University of Baltimore's School of Law and the Department of Government and Public Administration offer students the opportunity to obtain Juris Doctor (J.D.) and Master of Public Administration (M.P.A.) degrees by completing an integrated sequence of courses over a three to four year period. Students in the combined program are required to complete a minimum of 90 credit hours in law school and a minimum of 42 hours in the MPA Program. The Law School recognizes nine credits of the MPA core requirements as transferable to its program. The MPA Program reciprocally allows the transfer of 12 credits of Law School courses to satisfy its course work requirements. In addition, the MPA program waives PUAD 610 (Legal and Ethical Environment) for students in the joint JD/MPA program. Thus, students who are admitted to this program have the opportunity to obtain both the J.D. degree and the M.P.A. degree for 18 fewer credit hours than would be required were the two degrees obtained independently. All other requirements for the J.D. degree apply to students in this program. Students in the combined program must also successfully pass the M.P.A. Capstone Course (PUAD 620). 2. MPA PROGRAM/MERRICK SCHOOL OF BUSINESS The MPA Program and the Merrick School of Business have had an ongoing relationship because of the degree requirement that each student in the MPA Program must choose a specialization in the public administration field or some other University of Baltimore graduate program. Many of the courses which make up the NASPAA SELF-STUDY REPORT-VOLUME 1 51 UNIVERSITY OF BALTIMORE five specializations in public administration--public policy, budgetary and fiscal administration, public management, health policy and administration, and urban management--are drawn from the offerings of departments within the Business School. In addition, students may elect, with the approval of the MPA Program Director and the Associate Dean of the Business School, to develop a specialization in some business related field (e.g., management information systems). accounting, finance, economics, or MPA students may also select, with the approval of the MPA Program Director and the Associate Dean of the Business School, to take free elective courses offered by the Business School. A number of the Business School courses have prerequisites which must be met by MPA students before they are allowed to enroll in specific classes. The greatest degree of cooperation between the MPA Program and the Business School comes in the health policy and administration specialization within the MPA program. Health policy is one of the largest areas of specialization in the MPA program, and a substantial number of the students who enroll in the department's health courses each semester are MBA students. The relationship between the School of Business and the MPA program in the health care area is expected to become even more cooperative upon implementation of the joint MBA/MPA specialization in health care administration in Fall 1996. 3. MPA/PH.D. IN POLICY SCIENCES The University of Baltimore's School of Public Affairs and the University of Maryland, Baltimore County's Program in Policy Sciences offer students the opportunity to obtain the MPA and the Ph.D. degrees by completing an integrated sequence of courses. (UMBC's Master program in policy sciences is also accredited by NASPAA.) Each institution admits students separately. MPA students who are likely candidates for the Ph.D. program in Policy Sciences will be urged to apply for NASPAA SELF-STUDY REPORT-VOLUME 1 52 UNIVERSITY OF BALTIMORE the joint program as early as possible so that their programs can be planned efficiently by the MPA Program Director and the Ph.D. Program Director. Students in the joint program must take 30 course credit hours at UB and at least 24 at the University of Maryland Graduate School, Baltimore (UMBC), as well as successfully defend a dissertation. (Students who have special interests or require special training may need to take additional hours.) Students in the joint program must complete at least 30 credit hours (15 at UB and 15 at UMBC) in order to qualify to sit for the Ph.D. comprehensive examination. If the student passes that examination (it may be attempted twice), the MPA capstone course will be waived. Once the student has passed the Ph.D. comprehensive examination and completed 30 credit hours at UB and 12 at UMBC, the student will be awarded the MPA degree. When students have completed the rest of their course work, they must sit for the Ph.D. field qualifying examination. When that examination is passed (it may be attempted twice), and the student has submitted a satisfactory dissertation proposal, the student advances to doctoral candidacy. 4. MPA PROGRAM/OTHER GRADUATE PROGRAMS IN LIBERAL ARTS Finally, based upon their substantive interests, MPA students may, with the approval of the MPA Program Director or their faculty advisor, choose to take elective courses in other graduate degree programs within the Yale Gordon College of Liberal Arts. MPA students frequently take graduate courses in the Master programs in Criminal Justice, Applied Psychology, and Legal and Ethical Studies. In fact, the department's course on Legal and Ethical Environment is cross-listed with the Legal and Ethical Studies program. Courses dealing with bureaucracy and public organization theory are cross-listed with the criminal justice program. 4.0. CURRICULUM (STANDARD 4.0) NASPAA SELF-STUDY REPORT-VOLUME 1 53 UNIVERSITY OF BALTIMORE NOTE: THE DEGREE REQUIREMENTS DESCRIBED IN THIS SECTION SHALL BE THOSE APPLIED TO ALL STUDENTS REGISTERING FOR THE FIRST TIME IN THE PROGRAM AS OF THE BEGINNING OF THE TERM IMMEDIATELY PRIOR TO SUBMISSION OF THIS SELF-STUDY REPORT ON SEPTEMBER 1. (1994-96 CATALOG). 4.1 PURPOSE OF CURRICULUM A. EXPLAIN HOW THE PURPOSE OF THE CURRICULUM IS DESIGNED TO DEVELOP PROFESSIONALS CAPABLE OF LEADERSHIP IN THE PUBLIC SERVICE, AS ENVISIONED BY THE MISSION AND AS CONDITIONED BY THE ENVIRONMENT. The curriculum that emerged from the strategic management process has been designed to assist MPA students to develop the strategic, analytical and ethical skills needed to cope with today’s turbulent environment of public administration. We want the graduates of the UB MPA program to have the managerial skills, knowledge bases and analytical abilities to be at the cutting edge of management in the public and nonprofit sectors. However, we also recognize that it is necessary to balance command of skills and techniques with knowledge of the traditional constitutional, legal, and democratic values of the public administration profession. Furthermore, we recognize that it is necessary for students to understand the historical context and development of the field. The curriculum that has been developed at the University of Baltimore attempts to balance these competing needs. At the same time, it is under continual review and planning as feedback continues from the capstone course. 4.2 CURRICULUM COMPONENTS A. DESCRIBE HOW “THE CURRICULUM COMPONENTS ARE DESIGNED TO PRODUCE PROFESSIONALS CAPABLE OF INTELLIGENT, CREATIVE ANALYSIS AND COMMUNICATION, AND ACTION IN THE PUBLIC SERVICE.” The core courses have been selected based on mission-driven strategic planning process reviewed in Standard 2.0. These courses were chosen to assure that students are exposed to training in the areas of the identified literacies: policy and decision analysis, communication skills, the legal and ethical environment, and the historical and political context of public administration. Overall, the core curriculum is designed to develop NASPAA SELF-STUDY REPORT-VOLUME 1 54 UNIVERSITY OF BALTIMORE generalist administrators for the public, quasi-public, and not-for-profit sectors. The MPA faculty seek to equip these administrators with the skills, knowledge, and values needed to cope with the rapidly changing and turbulent environment they face. Students are also required to choose an area of specialization of particular interest to their career aspirations. For pre-service students, an internship in their area of specialization is required as part of the specialization. The MPA Program offers five specialization areas: health care administration; public management; policy analysis and evaluation; public budgeting and financial management; and urban management. Students can also create a customized specialization to meet their individual needs upon consultation with and approval by the MPA Director. B. EXPLAIN IF THE COURSES TAKEN TO FULFILL THE COMMON CURRICULUM COMPONENTS ARE PRIMARILY FOR GRADUATE STUDENTS. NOTE ANY EXCEPTIONS. STATE THE MINIMUM NUMBER OF CREDITS WHICH MUST BE EARNED IN COURSES RESERVED FOR GRADUATE STUDENTS. The courses taken by students in the School of Public Affairs to fulfill the common curriculum components are exclusively graduate courses. The minimum number of credits taken in courses reserved for graduate students is 42 credit hours, the total number of credits in the program. C. EXPLAIN HOW BOTH THE COMMON AND THE ADDITIONAL CURRICULUM COMPONENTS ARE “ASSESSED AS TO THEIR QUALITY AND CONSISTENCY WITH THE STATED MISSION OF THE PROGRAM”. The primary means of assessing the mission-curriculum linkage, initially, the strategic planning process. Ongoing assessment of the core curriculum is now conducted through the capstone course (Problem Solving Seminar in Public Administration). If students appear to be unprepared for the capstone in a given area, the curriculum is then reviewed for coverage of the material. If the area is not covered in the existing curriculum, then the faculty considers where the material should be included. NASPAA SELF-STUDY REPORT-VOLUME 1 55 UNIVERSITY OF BALTIMORE Other materials are reviewed assessing course quality. Teaching and curriculum issues are considered as part of the faculty outcomes assessment process. In addition, all faculty are annually reviewed by the Executive Director of the School of Public Affairs and the Dean of the Yale Gordon College of Liberal Arts. 9 Included in this review are synopses of student evaluations of the course, a faculty self-assessment, and a meeting with the Executive Director. Teaching and curricula considerations are incorporated into these discussions. D. REQUIRED PREREQUISITES: LIST ALL PREREQUISITE SUBJECTS (AND UNDERGRADUATE CREDITS FOR EACH) WHICH ARE REQUIRED OF EACH STUDENT, BUT FOR WHICH NO GRADUATE CREDIT IS GIVEN. EXPLAIN HOW EACH PREREQUISITE CONTRIBUTES TO STUDENTS’ ACHIEVEMENT OF EDUCATIONAL OBJECTIVES. IF THERE ARE NONE, STATE NO “REQUIRED PREREQUISITES.” STATE CONDITIONS UNDER WHICH WAIVERS ARE GRANTED FOR PREREQUISITES. The only required prerequisite for the MPA program is computer competency. Students are required to demonstrate computer competency before they can take PUAD 608--Information Resource Management. They can do so in one of two ways. They can pass a computer competency examination which covers such subjects as word processing, spreadsheet analysis, database management and basic operating systems. Alternatively, they can take a pre-approved undergraduate course which covers these areas. To assist students in preparing for this examination, the MPA Program offers a number of free workshops in the appropriate software. A waiver for the examination can be granted if the student has demonstrated knowledge through computer training programs. Appropriate documentation of the training is required and evaluated by the staff member offering the workshops in consultation with the MPA Director. The rationale behind the requirement of computer competency is that students must first know the basics of the more commonly utilized computer software. They can then 9 Dr. Carl Stenberg, a former President of the American Society for Public Administration serves as the Dean of the Yale Gordon College of Liberal Arts. NASPAA SELF-STUDY REPORT-VOLUME 1 56 UNIVERSITY OF BALTIMORE integrate this knowledge base into their course work into two ways. First, particular software are utilized in individual courses. In addition, one of the core courses (PUAD 608-Information Resource Management) builds upon this base and reviews the role of information in administration. NASPAA SELF-STUDY REPORT-VOLUME 1 57 UNIVERSITY OF BALTIMORE 4.21 COMMON CURRICULUM COMPONENTS A. LIST THE GRADUATE LEVEL COURSES (COURSE NUMBER, TITLE, CREDITS, COURSE DESCRIPTION) WHICH ARE REQUIRED FOR ALL STUDENTS. STATE THE CONDITIONS UNDER WHICH ANY OF THESE COURSES MAY BE WAIVED OR OTHER COURSES SUBSTITUTED FOR THEM. IF THERE ARE OPTIONS AMONG THE REQUIRED COURSES, EXPLAIN THOSE OPTIONS CLEARLY AND DESCRIBE THE CRITERIA BY WHICH STUDENTS FOLLOW EACH OPTION. PUAD 600 INNOVATIONS IN PUBLIC MANAGEMENT (3) Designed to integrate the perspectives of public administration by focusing on the management problems in public agencies. The topics covered are: the activities and roles of public managers; the ethical and managerial issues involved in administering public policies in a democratic, pluralistic society; and the applicability of quantitative and economic tools to decision-making situations. Also included in the course are information related to new management techniques such as Total Quality Management and reengineering government. PUAD 603 PUBLIC PERSONNEL AND HUMAN RESOURCE MANAGEMENT (3) A study of the roles of the public personnel executive, personnel functions, and the application of problem-solving techniques. The development and evolution of the civil service system and relevant personnel laws and regulations. PUAD 604 PUBLIC BUDGET AND FISCAL ADMINISTRATION (3) The role, dynamics, politics, and processes involved in the budgetary function, and associated budget preparation methods. Fiscal interrelationships of federal, state, and local levels of government. PUAD 605 BUREAUCRACY AND THE POLITICAL PROCESS (3) The organizational, functional and administrative aspects of the federal bureaucracy, and the interrelationships among federal, state, and local agencies. Public administration as a part of the political process. PUAD 606 PUBLIC ORGANIZATION THEORY (3) The development and evolution of public organizational structures. A study of macro system functions and structures, current postulated models, and hypotheses of future needs for government organization. NASPAA SELF-STUDY REPORT-VOLUME 1 58 UNIVERSITY OF BALTIMORE PUAD 608 INFORMATION RESOURCE MANAGEMENT (3) This course focuses on the role of computers in developing and managing information necessary for decision making in public organizations. Topics include consideration of computer applications including: (1) development and management of computer databases; and (2) use of software applications for decision making in both individual and distributed computing contexts. Implications of computer technology, such as privacy, control, and security will also be considered. Working of spreadsheets and data base software is required. PUAD 610 LEGAL AND ETHICAL ENVIRONMENT OF PUBLIC ADMINISTRATION (3) The focus of this course is on the legal and ethical dimensions of the democratic policy process as this process as it has evolved in the United States. Primary attention is concentrated on historical antecedents, as well as contemporary sociopolitical patterns of governance as these have shaped the notions of law and ethics. This provides public administrators with the benchmarks of democratic accountability, responsibility and responsiveness. PUAD 612 STATISTICAL APPLICATIONS IN PUBLIC ADMINISTRATION (3) A course in quantitative analysis for public administrators. Topics include statistical analysis, the computer in processing data, and the presentation of findings. PUAD 614 ANALYTICAL TECHNIQUES FOR PUBLIC SECTOR DECISION MAKING (3) Review of analytic techniques conventionally used in the planning, formation, and implementation of public policy. Among the topics to be reviewed are forecasting techniques, cost-benefit analysis, PERT/CPM, and other analytical techniques used in public administration. PUAD 616 PUBLIC PROGRAM EVALUATION (3) This course focuses on the systematic application of quantitative and qualitative research methods to the assessment of public policy interventions. Covered are topics within formative and summative NASPAA SELF-STUDY REPORT-VOLUME 1 59 UNIVERSITY OF BALTIMORE evaluation contexts, including needs assessments, impact evaluation and process evaluation. PUAD 620 PROBLEM SOLVING SEMINAR IN PUBLIC ADMINISTRATION (3) This capstone course requires students to integrate and apply analytical skills, knowledge bases, managerial principles, and normative frameworks learned in MPA core courses to concrete management situations. The course must be passed with a B or better to graduate. Waivers of the core courses are rarely granted. Substitutions are made only when substantially the same course has been taken at another university, and transferred into the MPA program. In such cases, unless a precedent has already been established for a particular outside course, the core faculty responsible for the course is asked to review the outside syllabus to judge whether the waiver should be granted. B. DISCUSS ANY VARIANCES WITH THE COMMON CORE CURRICULUM COMPONENTS WHICH SUPPORT THE UNIQUE MISSION OF THE PROGRAM. There are no such variances in the UB MPA program. C. DESCRIBE HOW THE CURRICULUM ENHANCES “STUDENTS’ VALUES, KNOWLEDGE, AND SKILLS TO ACT ETHICALLY AND EFFECTIVELY PARTICULARLY IN THE CATEGORIES LISTED IN STANDARD 4.21. Ethics as applied to management of employees is an explicit topic with dedicated class time in PUAD 600 (Innovations in Public Management) and PUAD 603 (Public Personnel Management). It is also an intrinsic part of PUAD 605 (Bureaucracy and the Political Process). Among the topics discussed are conflict of interest, whistle-blowing, discrimination, legal liability, responsiveness, accountability, commitment, public disclosure and confidentiality, and professional ethics. Discussions of the ethical issues related to social science research are addressed in PUAD 612 (Statistical Applications in Public Administration). The topic is also addressed, in PUAD 608 (Information Resource Management), PUAD 614 (Analytical Techniques for NASPAA SELF-STUDY REPORT-VOLUME 1 60 UNIVERSITY OF BALTIMORE Public Administration), PUAD 616 (Public Program Evaluation) and PUAD 620 (Problem Solving Seminar in Public Administration). Among the subjects discussed are informed consent, confidentiality, privacy, the limits of interpretation, and the proper use of research results. Ethics are most intensively reviewed for the public policy and organizational environments. One course, PUAD 610 (Legal and Ethical Environment of Public Administration) is devoted to legal and ethical issues in the environment of public administrator. Dr. Louis Gawthrop, a nationally recognized expert on ethical issues in public administration, is the faculty member teaching this course. Ethical concerns in the organizational environment are also reviewed in PUAD 606 (Public Organization Theory). D. PLEASE RELATE THE CURRICULUM TO THE AREAS LISTED IN SECTION 4.21 (AND LISTED BELOW ). NOTE THE COVERAGE OF THESE AREAS IN THE CURRICULUM, PARTICULARLY AS THEY RELATE TO PROGRAM MISSIONS. SINCE THE AREAS DO NOT PRESCRIBE SPECIFIC COURSES OR EQUAL TIME AND SINCE NOT ALL COURSES MUST BE OFFERED AND OTHER SPECIAL STRENGTHS CAN BE ADDED, IT IS IMPORTANT IN THE PRESENTATION TO SHOW WHAT IS AND IS NOT COVERED AND TO PROVIDE THE SUPPORTING RATIONALE. RELATE THE REQUIRED CURRICULUM COMPONENTS TO THE FOLLOWING AREAS LISTED IN STANDARD 4.21. THE PRESENTATION AND ANALYSIS SHOULD LINK DIRECTLY TO THE PROGRAM MISSION AS PREVIOUSLY DEFINED. 1. THE MANAGEMENT OF PUBLIC SERVICE ORGANIZATIONS. Management of public service organizations assumes a major role in the mission of the MPA program at the University of Baltimore. To understand the emergence of major management issues, as well as the role of the contemporary public manager, students must first understand the various management functions and their incorporation into organizational structures. Human resources and personnel management issues are addressed primarily in PUAD 603 (Public Personnel Management and Human Resources) while budgeting and financial resources are covered in PUAD 604 (Public Budgeting) and PUAD 605 (Bureaucracy and the Political Process). As mentioned previously, information resources are addressed through the computer competency requirement NASPAA SELF-STUDY REPORT-VOLUME 1 61 UNIVERSITY OF BALTIMORE and PUAD 608 (Information Resource Management). Innovations in public administration such as Total Quality Management, reengineering and group management processes are reviewed in PUAD 600 (Innovations in Public Management) and PUAD 605 (Bureaucracy and the Political Process). Although these are the primary courses dealing with managerial issues, other courses also address some managerial issues. For example, PUAD 605 (Bureaucracy and the Political Process) reviews managerial techniques such as strategic management. 2. APPLICATION OF QUANTITATIVE AND QUALITATIVE TECHNIQUES OF ANALYSIS. According to the mission statement of the University of Baltimore, we feel that students need to be equipped with both policy and decision analysis skills to address the new challenges for public administrators face. In our strategic planning process, this area was rigorously reviewed by the faculty and a number of recommendations were made. For example, the old Research Methods course was given a more applied focus and reoriented toward a program evaluation emphasis. The old Policy Analysis and Evaluation course was likewise reviewed. It was refocused to emphasize analytical techniques. Students are introduced to basic policy formulation and implementation issues in PUAD 605 (Bureaucracy and the Political Process). It is also important to note that policy formulation and implementation issues in particular areas such as budgeting or personnel issues are covered in courses which focus specifically on the subject areas. Students are exposed to decision making and problem solving in a number of courses. The quantitative component of the MPA curriculum consists of three courses: Statistical Applications in Public Administration, Public Program Evaluation, and Analytical Techniques. Students are expected to master these skills to assist in the decision making process. NASPAA SELF-STUDY REPORT-VOLUME 1 Students also learn how important information 62 UNIVERSITY OF BALTIMORE collection and retrieval is to decision making in the Information Resource Management class. The extent to which students have mastered these techniques is assessed in the capstone course. Students are presented with a series of “reallife” problems and are expected to present solutions to these problems using knowledge gained in both analysis and substantive knowledge classes. 3. UNDERSTANDING OF PUBLIC POLICY AND ORGANIZATIONAL ENVIRONMENT. As our mission statement stresses, understanding these environments is critical for today’s successful public manager. The UB MPA program conveys this information in a number of courses which focus exclusively on this literacy. Political and legal institutions/processes are covered in PUAD 605 (Bureaucracy and the Political Process) and PUAD 610 (Legal and Ethical Environment of Public Administration). PUAD 603 also reviews the role of legal processes in personnel administration. PUAD 600 (Innovations in Public Management) also reviews management in a social context. In part, these courses also address the role of economic and social institutions/processes. PUAD 604 (Public Budgeting) also reviews the role of economic institutions in the budgetary process. Organization concepts and behavior are addressed in PUAD 606 (Public Organization Theory). This course takes as its basis the study of organizations within their environment. It also explores the internal structure and processes of organizations and the interrelationships of structure, process and environment. As mentioned above, the Innovations in Public Management course (PUAD 600) also reviews basic management techniques and concerns. 4.22 ADDITIONAL CURRICULUM COMPONENTS NOTE: THERE MAY BE TWO KINDS OF OBJECTIVES FOR YOUR ADVANCED AREAS; THOSE THAT PROVIDE A BROAD ADVANCED TRAINING IN POLICY AND /OR MANAGEMENT AND THOSE THAT APPLY TO PARTICULAR SPECIALIZATION. NASPAA SELF-STUDY REPORT-VOLUME 1 63 UNIVERSITY OF BALTIMORE A. FOR ADVANCED COURSE WORK BEYOND THE COMMON CURRICULUM COMPONENTS, DEFINE YOUR OBJECTIVES FOR THE ADVANCED COURSE WORK AND THE RATIONALE FOR THOSE OBJECTIVES. EXPLAIN HOW THE ADVANCED CURRICULUM IS DESIGNED TO ACHIEVE THOSE OBJECTIVES. The core is designed to train generalists in the techniques and subjects that administrators are likely to encounter in any level of administration at any level of government. However, it is also advisable to allow students to specialize in their particular areas of interest. Nine hours of electives permit that specialization. It is important to note that preservice students are required to take an internship in their substantive area as part of their specialization. Within the electives, students are required to cluster three courses within one of five specializations that are described in section C below. Alternatively, should the student have an interest that is taught in another department (criminal justice, economics or finance), the student can take three graduate-level courses in a Master program outside the MPA curriculum. Finally, one of the five specialization areas, public management, is intentionally designed to be broadly based for students who have not yet selected a focused career path. B. IN THE ADVANCED ELECTIVE AREA, STATE HOW MANY CREDITS A STUDENT IS ALLOWED TO TAKE IN COURSES OPEN TO UNDERGRADUATE STUDENTS. MPA students may only take electives in graduate level courses. On occasion, a graduating undergraduate senior may be admitted to elective courses on a case-by-case basis. C. LIST THE ELECTIVE COURSES WHICH ARE OFFERED PRIMARILY FOR STUDENTS IN THE MASTER PROGRAM BEING REVIEWED. PUAD 701 PUAD 702 PUAD 703 PUAD 705 PUAD 708 PUAD 709 PUAD 720 PUAD 730 PUAD 731 PUAD 740 PUAD 743 PUBLIC ADMINISTRATION AND PUBLIC FINANCE PUBLIC FINANCIAL MANAGEMENT URBAN MANAGEMENT SPECIAL TOPICS IN PUBLIC ADMINISTRATION GOVERNMENT AND AGING POLICY INDIVIDUAL RESEARCH URBAN POLITICS AND POLICY PLANNING STATE AND LOCAL PERSONNEL MANAGEMENT PUBLIC EMPLOYEE UNION LABOR RELATIONS AND COLLECTIVE BARGAINING ADMINISTRATIVE LAW AND REGULATION THE COURTS AND LEGAL PROCESSES NASPAA SELF-STUDY REPORT-VOLUME 1 64 UNIVERSITY OF BALTIMORE PUAD 750 PUAD 751 PUAD 752 PUAD 753 PUAD 754 PUAD 755 PUAD 760 PUAD 761 PUAD 763 PUAD 764 PUAD 770 PUAD 775 PUAD 795 D. HEALTH CARE SYSTEMS, ORGANIZATION AND MANAGEMENT POLICY ISSUES IN HEALTH CARE SPECIAL TOPICS IN PUBLIC HEALTH ADMIN. FINANCIAL MANAGEMENT AND HEALTH CARE HEALTH PLANNING HEALTH ADMINISTRATION REGULATORY POLICY AND ADMINISTRATION ENVIRONMENTAL POLICY AND ADMINISTRATION PUBLIC POLICY MAKING PUBLIC POLICY IMPLEMENTATION GOVERNMENT AND BUSINESS COOPERATION IN COMMUNITY DEVELOPMENT INTERGOVERNMENTAL ADMINISTRATION ADVANCED QUANTITATIVE TECHNIQUES IN PUBLIC ADMINISTRATION FOR EACH SPECIALTY THAT IS LISTED IN YOUR UNIVERSITY CATALOG, PROGRAM BROCHURES, OR PROMOTIONAL MATERIAL, PROVIDE THE FOLLOWING INFORMATION: 1. DESCRIBE THE SPECIFIC OBJECTIVES FOR THE SPECIALTY, THE MAIN CATEGORIES OF STUDENTS TO BE SERVED, THE NUMBER OF STUDENTS ENROLLED IN EACH SPECIALTY AREA, AND HOW THE CURRICULUM PROVIDES AN UNDERSTANDING OF THE ENVIRONMENTAL BACKGROUND/CONDITIONS FOR THE SPECIALTY. 2. LIST THE SPECIALTY AREA COURSES BEYOND YOUR CORE CURRICULUM. INCLUDE COURSE NUMBER, COURSE TITLE, AND CREDITS. CLEARLY IDENTIFY THE COURSES TAUGHT WITHIN THE PROGRAM BEING REVIEWED AND THOSE OFFERED BY OTHER UNITS. 3. PROVIDE EVIDENCE THAT THE KEY COURSES IN THE SPECIALIZATION OR CONCENTRATION ARE OFFERED ON A REGULAR BASIS BY QUALIFIED FACULTY. 4. LIST THE NAMES OF THE FACULTY WHO TEACH EACH OF THE SPECIALTY COURSES. The University of Baltimore's MPA program presently has five areas of specialization: (1) public policy and administration, (2) budgeting and fiscal administration, (3) public management, (4) health policy and administration, and (5) urban management and community planning.10 Each specialization is designed to provide advanced knowledge and training in the administration of public and not-forprofit organizations. Based upon their substantive interests, a student must choose a specialization in public administration or in some other University of Baltimore graduate program--e.g. accounting, criminal justice, economics, or management 10 During the coming academic year (1996-97), the MPA Program will be examining the feasibility of developing specializations in nonprofit administration and public management information systems. NASPAA SELF-STUDY REPORT-VOLUME 1 65 UNIVERSITY OF BALTIMORE information systems. Outside specializations must be developed in collaboration with the student's faculty adviser and approved the MPA program director. MPA students are required to complete at least 9 hours of coursework within their area of specialization. If the student is pre-service, the nine hours will include an internship in their area of specialization. The following section describes the specific objectives of each of the specializations, lists the courses that comprise the specializations, estimates the number of students in each of the specializations 11 and lists the faculty who teach each of the speciality courses. However, prior to describing the specializations, it must be noted the courses which comprise each of the specializations are offered frequently enough to insure that full-time MPA students can graduate within a two period . The precise sequencing of courses is tailored to each student's interest and schedule, and is determined during academic advising. Students are strongly encouraged to enroll in the core courses first, especially public management, bureaucracy and the political process, organization theory, and statistics. Working together with the MPA program director and/or their faculty adviser, the student is then advised to take courses in his/her specialization area. As noted above, elective courses are offered frequently enough in each MPA specialization to insure that students can complete the program within a two year period. Moreover, courses that make up the specializations are generally taught by full-time MPA faculty members or by adjunct faculty members who have substantial expertise in a particular subject area. 11 MPA students are required to satisfy specialization requirements by the time they are to graduate. Under current policy, no student can register in any semester without being advised by either the MPA program director or an MPA faculty member. After completing 18 credit hours, an MPA student can select an adviser from among the MPA faculty. Typically, students select their adviser based upon their specialization area. In short, students do not have to enroll in an area of specialization per se. Instead, it is the responsibility of the faculty adviser and/or the program director to advise students abut which elective courses fit the various specializations. NASPAA SELF-STUDY REPORT-VOLUME 1 66 UNIVERSITY OF BALTIMORE To increase elective course offerings among students who normally take a few years to complete their degrees, we attempt to offer elective courses in our most popular specializations every semester. Four of the five specializations have “recommended” courses that students are advised to take before progressing into other elective courses. These “recommended” courses are offered at least once a year. On the semester that the “recommended” course is not offered, an attempt is made to offer other courses in the specialization. In cases where the elective courses have insufficient enrollment to be offered, students are given the possibility of a directed reading with a professor working in the area. Likewise these students may also be directed to courses being offered in other colleges or departments. Finally, the School of Public Affairs maintains two special topics courses: Special Topics in Public Management (PUAD 705) and Special Topics in Health Care Administration (PUAD 752). These courses offer a mechanism by which the School of Public Affairs can offer courses which deal with timely topics of interest to today’s administrator. For example, PUAD 705 has been used to offer classes in Total Quality Management , Managing Diversity and Nonprofit Administration. Courses in Strategic Planning for Health Care Administration and Managed Care Administration have been offered as PUAD 752 sections. MPA SPECIALIZATIONS 1) PUBLIC POLICY AND ADMINISTRATION (ADVISERS: DURANT, SWAIM, AND THOMAS) This specialization houses a variety of issue areas such as environmental policy, regulatory policy, and government-business relations. The coursework also provides students with knowledge in the formulation and implementation of public policies. Students in this area would most likely seek employment in a public agency NASPAA SELF-STUDY REPORT-VOLUME 1 67 UNIVERSITY OF BALTIMORE which operates within the domain of a substantive policy field. Approximately 20 percent of our students (N=158) elect this specialization. ELECTIVES: PUAD 708 PUAD 740 PUAD 760 PUAD 761 PUAD 763 PUAD 764 PUAD 770 PUAD 775 FACULTY GOVERNMENT AND AGING POLICY ADMINISTRATIVE LAW REGULATORY POLICY AND ADMINISTRATION ENVIRONMENTAL POLICY AND ADMINISTRATION PUBLIC POLICY MAKING PUBLIC POLICY IMPLEMENTATION* GOVERNMENT AND BUSINESS COOPERATION IN COMMUNITY DEVELOPMENT INTERGOVERNMENTAL ADMINISTRATION SWAIM THOMAS THOMAS DURANT SWAIM DURANT DOWNEY STENBERG * Recommended that all students in this specialization take this course. 2) BUDGETING AND FISCAL ADMINISTRATION (ADVISERS: DOWNEY AND W ILSON-GENTRY) This specialization covers the topics of public finance, financial planning, revenue forecasting, and financial management. It also includes courses that deal with accounting, public economics, cost-benefit analysis, fiscal impact analysis, and taxation policy. This specialization is designed for students who currently hold or anticipate taking a position as a budget analyst, financial planner, or auditor in a public agency or third sector organization. Students are encouraged to explore opportunities to take courses in the Merrick School of Business. This specialization is currently elected by approximately 5 percent of the student body. One of the future plans of the graduate director is to revisit this specialization to enhance the attractiveness of this specialization for students. ELECTIVES: PUAD 701 PUAD 702 ACCT 640 ACCT 655 ACCT 740 ACCT 755 ECON 610 FACULTY PUBLIC ADMINISTRATION AND PUBLIC FINANCE* WILSON-GENTRY PUBLIC FINANCIAL MANAGEMENT DOWNEY FINANCIAL ACCOUNTING THEORY BUSINESS FACULTY TAX POLICY BUSINESS FACULTY ADVANCED TOPICS IN AUDITING BUSINESS FACULTY GOVERNMENTAL AND NOT-FOR-PROFIT ACCOUNTING BUSINESS FACULTY MANAGERIAL ECONOMICS BUSINESS FACULTY NASPAA SELF-STUDY REPORT-VOLUME 1 68 UNIVERSITY OF BALTIMORE TAXA 672 STATE AND LOCAL TAXATION BUSINESS FACULTY * RECOMMENDED THAT STUDENTS IN THIS SPECIALIZATION TAKE THIS COURSE. 3) PUBLIC MANAGEMENT (ADVISERS: GAWTHROP, HENDERSON, AND MARTIN) This specialization deals with the processes by which public agencies are structured and managed. Fundamental management issues such as planning, decision-making, control, leadership, motivation, and ethics are examined. It also includes courses on collective bargaining, organizational change, and operations management. This specialization is designed for students who presently administer or envision administering public sector programs. It is the most popular among our students, with nearly 30 percent of MPA student body electing this option. NASPAA SELF-STUDY REPORT-VOLUME 1 69 UNIVERSITY OF BALTIMORE ELECTIVES: PUAD 704 PUAD 730 PUAD 731 PUAD 740 PUAD 775 APPL 641 APPL 642 APPL 644 APPL 645 APPL 646 MGMT 675 MGMT 715 MGMT 752 4) FACULTY ETHICS AND PUBLIC MANAGEMENT STATE AND LOCAL PERSONNEL MANAGEMENT PUBLIC EMPLOYEE UNION LABOR RELATIONS AND COLLECTIVE BARGAINING ADMINISTRATIVE LAW INTERGOVERNMENTAL ADMINISTRATION BEHAVIORAL FACTORS ORGANIZATIONAL PSYCHOLOGY PERSONNEL PSYCHOLOGY PERSONNEL ASSESSMENT EMPLOYMENT LAW IN HUMAN RESOURCES MANAGEMENT STRATEGIC MANAGEMENT COMPENSATION, EVALUATION AND MOTIVATION TOTAL QUALITY MANAGEMENT GAWTHROP MARTIN MARTIN THOMAS STENBERG MITCHELL MITCHELL PSYCH. FACULTY PSYCH. FACULTY PSYCH. FACULTY BUSINESS FACULTY BUSINESS FACULTY BUSINESS FACULTY HEALTH POLICY AND ADMINISTRATION (ADVISER: LIPPINCOTT) This specialization provides the student interested in health policy and administration with an understanding of the major administrative concerns in the field of health, including the role of public health programs, health care finance, preventive care, and health planning. It includes courses on health administration, health policy, health planning, and health care systems. It is designed for those preparing for careers in health related organizations. Approximately 35 percent of the student body elect this specialization. Please note the discussion under Standard 2.3 B as to the new joint specialization in Health Care with the Merrick School of Business. ELECTIVES: PUAD 750 PUAD 751 PUAD 752 PUAD 753 PUAD 754 PUAD 755 FACULTY: HEALTH CARE SYSTEMS, ORGANIZATIONS, AND MANAGEMENT POLICY ISSUES IN HEALTH CARE* SPECIAL TOPICS IN PUBLIC HEALTH ADMINISTRATION HEALTH CARE FINANCE HEALTH PLANNING HEALTH ADMINISTRATION NASPAA SELF-STUDY REPORT-VOLUME 1 70 LIPPINCOTT LIPPINCOTT LIPPINCOTT ADJUNCT FACULTY ADJUNCT FACULTY LIPPINCOTT UNIVERSITY OF BALTIMORE ACCT 797 MGMT 765 ECON 765 FINANCIAL ACCOUNTING FOR HEALTH CARE ORGANIZATIONS MANAGEMENT OF HEALTH CARE ORGANIZATIONS THE HEALTH CARE SERVICES SYSTEM FORGIONE BENTO LEVY * RECOMMENDED THAT ALL STUDENTS IN THIS SPECIALIZATION TAKE THIS COURSE. 5) URBAN MANAGEMENT AND COMMUNITY PLANNING (ADVISERS: DOWNEY, STENBERG, AND HENDERSON) This specialization covers the special administrative concerns of urban governance. Emphasis is placed on urban management, on intergovernmental administration, and on business-government cooperation. The specialization is designed for students who anticipate working, or are currently working, in the area of economic, county planning, or urban management. Approximately 10 percent of the students in the MPA program elect this specialization. ELECTIVES PUAD 703 PUAD 720 PUAD 770 PUAD 775 FACULTY: URBAN MANAGEMENT* URBAN POLITICS AND POLICY PLANNING GOVERNMENT AND BUSINESS COOPERATION IN COMMUNITY DEVELOPMENT INTERGOVERNMENTAL ADMINISTRATION HENDERSON HENDERSON DOWNEY STENBERG *RECOMMENDED THAT ALL STUDENTS IN THIS SPECIALIZATION TAKE THIS COURSE 4.23 GENERAL COMPETENCIES A. IDENTIFY THE GENERAL COMPETENCIES, CONSISTENT WITH THE PROGRAM MISSION, THAT ARE DEVELOPED BY THE COMMON AND ADDITIONAL CURRICULUM COMPONENTS. As noted in the discussion of the mission statement, the MPA Program attempts to produce students with six general competencies: policy and decision analytic skills, knowledge of political, legal-ethical, communication, and historical skills. While these literacies are most clearly covered in the core curriculum, courses offered in the specialization components also help foster competencies. The specialization courses permit students to gain mastery of these literacies within their particular areas of interest. As but one example, the Public Administration and Public NASPAA SELF-STUDY REPORT-VOLUME 1 71 UNIVERSITY OF BALTIMORE Finance course (PUAD 701) covers such policy and decision analytic skills as revenue forecasting techniques and financial monitoring techniques. In addition, in-depth knowledge bases relevant to the financial arena such as debt financing and intergovernmental revenue generation are also covered in the courses. 4.3 MINIMUM DEGREE REQUIREMENTS A. STATE THE MINIMUM NUMBER OF GRADUATE CREDITS (INDICATE SEMESTER OR QUARTER) REQUIRED FOR GRADUATION, INDICATING ANY PROVISIONS FOR REDUCING THE CREDITS REQUIRED BASED ON PRIOR UNDERGRADUATE PREPARATION OR SIGNIFICANT PROFESSIONAL EMPLOYMENT EXPERIENCE. The program requires 42 semester hours, which may not be reduced for undergraduate or professional experience. Up to 12 semester hours may be transferred from other graduate programs, but only for course work at the graduate level. B. EXPLAIN ANY REQUIREMENTS FOR A THESIS OR MASTERS PAPER AND HOW MANY CREDITS MAY BE EARNED TOWARD GRADUATION FOR THE PAPER. A Master thesis option exists, although it has been used only once in the history of the program. A student can earn six semester hours for the successful completion of a thesis. Under the addendum to the 1994-1996 Catalog which will take effect in Fall 1996, the Master Thesis option has been deleted. C. EXPLAIN ANY REQUIREMENTS FOR A COMPREHENSIVE EXAMINATION, INCLUDING THE LENGTH AND COVERAGE OF THE EXAM. One of the results of the strategic planning process undertaken by the University of Baltimore’s MPA program was the creation of the capstone course as an alternative to the comprehensive examination. After a year of running the capstone course and the comprehensive examination as an experiment, the faculty overwhelming chose the capstone course. Students in that year were given the option of either the capstone or the comprehensive examination. They were told that they had to complete the experience that NASPAA SELF-STUDY REPORT-VOLUME 1 72 UNIVERSITY OF BALTIMORE they had chosen so as to minimize strategic behavior on the part of the students. During this self-study year, the comprehensive examination is still being offered to those students who had taken the examination in the past but who had failed it initially. D. EXPLAIN ANY REQUIREMENTS FOR ANY INTERNSHIP, THE MINIMUM LENGTH IN MONTHS, AND HOW CREDITS MAY BE EARNED FOR IT TOWARD THE DEGREE. (A MORE COMPLETE EXPLANATION OF THE INTERNSHIP IS EXPECTED IN STANDARD 4.4). All students who lack significant managerial or policy-making experiences are required to complete an internship, for which they are granted three semester hours of elective credit. Students with significant managerial and/or policy-making experience are not required to complete the internship. However, they may be encouraged to do so if they are seeking a career change. Also, students in the joint MPA/JD program are not required to complete an internship since preparatory work is a part of that degree. The internship lasts a minimum of three months. The three credits of the internship are awarded upon completion of the following: E. 1. enrollment in PUAD 790 Internship; 2. completion of 200 hours of internship work with a satisfactory evaluation by the field internship mentor; 3. completion of an internship project report with a satisfactory evaluation by the internship coordinator; and 4. completion of a journal or diary. (See Standard 4.4 for a more complete description of the internship.) STATE THE USUAL OR NORMAL NUMBER OF FULL-TIME EQUIVALENT MONTHS OF STUDY NEEDED TO COMPLETE THE DEGREE REQUIREMENTS FOR STUDENTS WITH LITTLE OR NO EDUCATIONAL BACKGROUND AND NO SIGNIFICANT PROFESSIONAL EXPERIENCE. Based on a 12-hour full-time equivalent load, and a 10-month academic year, the 42 hour program would take four semesters, or 20 full-time equivalent months of study. F. STATE THE USUAL OR NORMAL NUMBER OF FULL-TIME EQUIVALENT MONTHS OF STUDY NEEDED TO COMPLETE THE DEGREE REQUIREMENTS FOR STUDENTS WHO HAVE HAD STRONG UNDERGRADUATE PREPARATION PRIOR TO ENTERING THE PROGRAM, BUT HAVE NO SIGNIFICANT PROFESSIONAL EXPERIENCE. NASPAA SELF-STUDY REPORT-VOLUME 1 73 UNIVERSITY OF BALTIMORE Twenty full-time equivalent months of study would be required, comprising two Fall and two Spring semesters. G. STATE THE MINIMUM NUMBER OF FULL-TIME EQUIVALENT MONTHS OF STUDY EXCLUSIVE OF INTERNSHIP NEEDED TO COMPLETE THE DEGREE REQUIREMENTS FOR STUDENTS WHO HAVE STRONG PREPARATION AND HAVE SIGNIFICANT PROFESSIONAL EXPERIENCE. Based on a full-time load of 12 hours each Spring and Fall (nine hours is the normal full-time load), and six hours during the Summer, the degree theoretically could be completed in three regular semesters and a Summer, or 17 full-time equivalent months. Such a load would be extraordinarily taxing, however, and would require some luck in scheduling. H. EXPLAIN YOUR NORMAL COURSE SCHEDULING PRACTICES, INCLUDING TYPICAL NUMBER OF CLASS CONTACT HOURS DURING A TERM FOR 1, 2, 3, 4 AND 5 CREDIT COURSES (INDICATE SEMESTER OR QUARTER), NUMBER OF CLASS MEETINGS PER WEEK, WHEN THE CLASS MEETS (EVENING, DAYTIME OR WEEKENDS), AND ANY SPECIAL PRACTICES LIKE AN INTENSIVE SEMESTER PLAN. All MPA classes meet one evening per week for 16 weeks during Spring and Fall semesters, They meet two evenings per week for eight weeks during the Summer. With three exceptions, all classes are for three semester hours, and meet 2-1/2 hours per session, for a total of 40 contact hours per semester. One exception is the internship, which is explained in Standard 4.4. Individual Research (PUAD 709) involves a research project monitored by an individual faculty member. The semester hours can vary from one to four, although amounts other than three are uncommon since they would often result in needing more than 42 hours to complete the degree. Finally, the School of Public Affairs is experimenting with one credit hour skill seminars for students interested in nonprofit administration. As far as curricular concerns, the goal of the department is to offer all popular core courses each semester, to offer all core courses at least once during an academic year, and to offer all elective courses at least once each three semesters. This ensures that all full-time students could graduate in a two year time frame. While lack of student enrollment and NASPAA SELF-STUDY REPORT-VOLUME 1 74 UNIVERSITY OF BALTIMORE faculty release time for research have occasionally caused some difficulty, this goal has normally been met. I. STUDENT TRANSCRIPT ANALYSIS: IN A TABLE FORMAT, PROVIDE THE GRADES RECEIVED BY EACH STUDENT IN A SAMPLE FOR EACH PREREQUISITE SUBJECT, EACH COMMON CURRICULUM COMPONENT GRADUATE COURSE AND EACH COURSE IN THE ADDITIONAL CURRICULUM COMPONENT (4.22 ABOVE). Before reviewing the results of the student transcript analysis, it is important to note that this analysis reflects the fact that there were several catalogs in operation during the self study year. As UB MPA students are predominately part-time students, it is highly likely that several catalogs will be published during their studies at the University. Under the 19911993 Catalog, courses in Public Finance and Administrative Law were required courses. In the 1994-1996 Catalog, these courses were changed to electives. In the new catalog, courses in Information Resource Management and Legal/Ethical Environment became required courses. However, the instructor of the Administrative Law course (Dr. Thomas) suggested that the Legal/Ethical course could be used as a substitute since his availability to teach Administrative Law was limited and the subject matter was similar. This situation did not exist in the case of Public Finance since the instructor has offered this course every summer. Finally, the comprehensive exam was replaced by the capstone under the 19941996 catalog. The sample for the transcript analysis consists of the students who graduated in the Fall 1995 semester or appeared to be eligible for graduation in the Spring 1996 semester. 12 Thirty-four students appeared to meet this criteria. A skip interval of two was used to choose the initial fifteen subjects. The remaining five were chosen at random. 12 At the time of this writing, the final degree audits are not official. The Spring 1996 sample was chosen from students who were approved for graduation and showed no significant bar to graduating such as incompletes in their final semester. NASPAA SELF-STUDY REPORT-VOLUME 1 75 UNIVERSITY OF BALTIMORE STUDENT TRANSCRIPT ANALYSIS Type of Course Course Title and Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6 17 18 19 20 Required Prerequisite Computer Competency Exam P P P P P P P P P P P P P P P P * P P A Required Graduate Course PUAD 600-Public Mgt. A A A A B A A A A A B+ B+ A A A A A C+ A A PUAD 603-Public Personnel A A A A B B A A A A B+ A A B A B + B A A A PUAD 604-Public Budgeting B+ A A A B+ A A A A B+ B+ B+ A B+ A A A A B+ A PUAD 605-Bureaucracy and the Political Process B B+ B A C+ A A B+ A B+ C+ B+ C+ B A B C+ B+ A A PUAD 606-Public Organization Theory A B A A T B A B B+ A A C A B B B B A A A PUAD 608-Information Resources Mgt. A PUAD 610-Legal & Ethical Env. * ** T W C B+ A B A B+ B B C A PUAD 612-Statistical Appl. A C+ B A B+ A A A A B B B A C+ A T B B A A PUAD 614-Analytical Techniques A C C A C+ B+ A A A B+ C B+ A A A B + C+ B A A PUAD 616-Program Evaluation B+ B+ B A B A A B+ A A B B+ A B A A B B B+ A PUAD 620-Problem Solving A B+ ** B+ B A A A B+ B+ B B+ A B+ A A ** B+ A A PUAD 701-Public Finance B B+ B+ B+ B A A A A A A A A A A A A PUAD 740-Administrative Law B+ B B+ B B B B B+ B+ C+ B+ A A Elective 1 A B+ B B+ B+ A A A B B B B B+ A A A A A B+ A Elective 2 B+ B B+ B+ A A A A A B+ B+ B A A A A B B+ A A Elective 3 B+ C+ B+ A A A A C B+ B B B A A A Internship W W W W W W W W W W W W W W W A A A A A A Indicates that the student took the Computer Applications Course last offered in the 1989-1991 Catalog. Indicates that the student took and passed the Master Comprehensive Examination in place of the Problem Solving Seminar. Indicates that the student transferred this class from another university. While their individual grades are not recorded on the transcript, any transfer class must carry a grade of “B” or better. Indicates that the internship was waived. NASPAA SELF-STUDY REPORT-VOLUME 1 76 UNIVERSITY OF BALTIMORE 4.4 INTERNSHIPS A. EXPLAIN THE PURPOSE OF THE INTERNSHIP EXPERIENCE. Internships are designed to provide students with practical experience at the management level or in policy-making in a public or third sector organization. With the cooperation of the student, the internship coordinator, and the site mentor, the student should be able to gain practical experience within the framework of the concepts and skills of the program. However specialized the project around which the student develops a paper, the end result should be that the student understands the relationship of a particular agency, department, or division's activities to the broader framework of the larger organization's structure, policies, and management. In addition, the student should be the role of the organization in a democratic society. B. EXPLAIN THE BASIS ON WHICH AN INTERNSHIP IS VOLUNTARY OR REQUIRED IN THE PROGRAM. ARE THERE ANY PREREQUISITES FOR PARTICIPATION IN AN INTERNSHIP? The internship is optional only for those students who would otherwise receive a waiver based on their current career status. The internship is not optional for pre-service students. The internship is generally delayed until all core courses have been taken and usually occurs during the last semester in the program. C. EXPLAIN THE BASIS (FORMULA) FOR GRANTING ACADEMIC CREDITS FOR THE INTERNSHIP, INCLUDING THE DURATION OF INVOLVEMENT AND THE KIND OF ACTIVITIES IN WHICH THE INTERN ENGAGES. HOW ARE GRADES DETERMINED WHEN INTERNSHIP CREDIT IS GIVEN? The internship is a three credit course in the MPA program. In order to earn the credits, the student must: 1) complete 200 hours of internship over a three month period by being on site no less than twice a week in no less than six hour blocks; 2) receive a satisfactory evaluation from the site mentor; 3) complete a journal or diary describing the student's daily activities at the site; 4) prepare an academically justifiable paper around a project or activity assigned during the internship; 5) provide a narrative evaluation of the internship experience; and 6) participate, when possible, in seminars with other interns. If no NASPAA SELF-STUDY REPORT-VOLUME 1 77 UNIVERSITY OF BALTIMORE other interns are involved during a given semester, the seminar may be waived. Students are assigned letter grades based on the following criteria: 90 percent, site mentor evaluation and academic advisor grade of project-activity-related-paper; 10 percent, student's journal, narrative evaluation, and, when required, seminar participation. The final grade is assigned solely by the internship coordinator. D. EXPLAIN WHEN AND HOW THE INTERNSHIP EXPERIENCE IS INTEGRATED WITH THE OTHER PARTS OF THE CURRICULUM. The internship is integrated into the curriculum in two ways: First, it is normally taken by students near the end of the program, when they are most likely to have identified a specialized interest. It is taken with an agency or organization that meets the concentration and career interests of the student. Second, it is taken at that point in the student’s program when they are able to bring the concepts and skills of the academic courses to bear on their agency assignment. E. EXPLAIN THE SUPERVISION PROVIDED BY THE PROGRAM FACULTY AND BY AGENCY PERSONNEL. ARE REGULAR SITE VISITS BY PROGRAM PERSONNEL REQUIRED? HOW IS THE INTERNSHIP PROGRAM COORDINATED? Internships, regardless of the assignments or specialization, are under the direct supervision of the program's internship coordinator (when needed, in consultation with academic specialists) and the internship site supervisor or mentor. The internship coordinator conducts site visits that are joint conferences involving the coordinator, the intern, and the site mentor/supervisor. As a rule, there are at least two site visits, one early in the semester and one during the last three weeks of the semester. Between the site visits, there are routine contacts (usually by telephone or by office visit) between the intern and the internship coordinator. F. W HAT CRITERIA ARE USED FOR MATCHING STUDENTS WITH AVAILABLE LOCATIONS AND WHO DOES THE MATCHING? Internship placements are arranged in several ways. First, the internship coordinator attempts to use personal contacts, and those of other faculty members and alumni, to place NASPAA SELF-STUDY REPORT-VOLUME 1 78 UNIVERSITY OF BALTIMORE students. Further, he tries to match their career interests and elective specializations with the internship experience. A file of placements and possible placements is kept by the internship coordinator. Second, the MPA internship coordinator and the MPA student seeking internships use the University of Baltimore Career Development Center's internship announcements for graduate students. Third, students may find their own placements. In this event, no internships are allowed until the internship coordinator contacts the likely site mentor and is assured that the purposes, assignments, and arrangements are acceptable and justifiable as an academically-based experience. No internship is allowed without the agreement of the intern, the site mentor, and the internship coordinator. G. EXPLAIN ANY ARRANGEMENTS FOR REMUNERATION OF INTERNS, INCLUDING WHO MAKES THE PAYMENTS TO THE STUDENTS. Internships, for the most part, are not paid positions. A few exceptions include assignments through the university co-op program and assignments in which the students have a salary or stipend agreement with the site agency or organization. At no time is the internship coordinator involved in the disbursement of salaries. H. W HAT PLACEMENT LOCATIONS ARE REGULARLY AVAILABLE? Frequently used assignment locations include: BALTIMORE METROPOLITAN COUNCIL BALTIMORE NEIGHBORHOODS BALTIMORE COUNTY (GENERAL ADMINISTRATION) CITY OF BALTIMORE (GENERAL ADMINISTRATION) CITY OF BALTIMORE, HOUSING AUTHORITY MARYLAND DEPARTMENT OF FISCAL SERVICES MARYLAND DEPARTMENT OF HEALTH AND MENTAL HYGIENE MARYLAND DEPARTMENT OF HUMAN RESOURCES MARYLAND DEPARTMENT OF TRANSPORTATION MARYLAND OFFICE OF THE ATTORNEY GENERAL VETERANS ADMINISTRATION, CHIEF MEDICAL ADMINISTRATOR HOSPITALS: ADMINISTRATIVE DIVISIONS: SINAI HOSPITAL MARYLAND GENERAL HOSPITAL ST. AGNES HOSPITAL FALLSTON HOSPITAL I. LIST THE PLACEMENTS OF ALL INTERNS DURING THE SELF-STUDY YEAR, INDICATING LENGTH OF PLACEMENT, HOURS PER WEEK, AND CREDITS EARNED. NASPAA SELF-STUDY REPORT-VOLUME 1 79 UNIVERSITY OF BALTIMORE MPA INTERNSHIP PLACEMENTS, SUMMER 1995 THROUGH SPRING 1996 PLACEMENT LENGTH OF PLACEMENT HOURS PER WEEK CREDITS Maryland Dept. Of Transportation: Organizational Analysis and Development 13 16 3 Sinai Hospital: VP Human Resources 10 20 3 Baltimore Metropolitan Council 17 12 3 Congressional Research Service: Education and Public Welfare Division 14 15 3 Baltimore Neighborhoods 15 14 3 Democratic Leadership Council: Office of Field Coordination 15 14 3 Maryland Dept. Of Fiscal Services 15 16 3 Fallston General Hospital: VP for Operations 15 16 3 Maryland Office of Attorney General: Consumer Protection Division 15 16 3 J. INDICATE THE NUMBER OF INTERN PLACEMENTS FOR THE PAST FOUR YEARS, INCLUDING THE SELF-STUDY YEAR. MPA INTERNSHIP PLACEMENTS: SUMMER 1992 TO SPRING 1996 ACADEMIC YEAR NUMBER OF PLACEMENTS 1995 to 1996 (Self-Study Year) 9 1994 to 1995 5 1993 to 1994 7 1992 to 1993 13 NASPAA SELF-STUDY REPORT-VOLUME 1 80 UNIVERSITY OF BALTIMORE 5.0 FACULTY (STANDARD 5.0) 5.1 FACULTY NUCLEUS A. RELATE THE FACULTY NUCLEUS TO PROGRAM MISSION AND ENVIRONMENT. The MPA faculty at the University of Baltimore is strongly committed to providing students with the substantive knowledge, skills, and values necessary to be effective public administrators in the 1990s and beyond. This requires the faculty to do the following: expand the creative and imaginative decision making capacities of future managers; to enhance their abilities to engage in critical thinking; to amplify the scope of their problem solving strategies; and to augment their leadership capacities in developing anticipatory and flexible management styles designed to meet the demands of a rapidly changing public sector environment. To accomplish these objectives, MPA faculty must be committed to quality teaching, scholarly research, and public service. The following is a discussion of quality of the University of Baltimore MPA faculty nucleus as it relates to these three areas, as well as the overall mission of the MPA program. (Also see Table V-1) TEACHING In the area of teaching, faculty members are required to demonstrate substantial knowledge of their subject matter, to communicate that knowledge to their students, and to encourage student participation in discussions of public administration issues. Teaching excellence is promoted and maintained through a number of mechanisms, including student evaluations, peer evaluations, and faculty development initiatives. NASPAA SELF-STUDY REPORT-VOLUME 1 81 UNIVERSITY OF BALTIMORE TABLE V-1 FACULTY AT THE UNIVERSITY OF BALTIMORE NAME RANK AND TITLE AREAS OF SPECIALIZATION HIGHEST DEGREE; MAJOR FIELD Fred Cheesman Assistant Professor Quantitative Techniques Ph.D.,Public Affairs Thomas Darling* Assistant Professor Management Information Systems; Negotiation Ph.D., Public Administration Lawrence Downey Associate Professor; Internship Coordin. Budgeting; Urban Policy Ph.D., Political Science Robert Durant Professor; Schaefer Center Research Chair Bureaucratic Politics; Environmental Policy Ph.D., Political Science Patricia Florestano** Professor Urban Management; Bureaucratic Politics Ph.D., Political Science Louis Gawthrop Professor: Eminent Scholar Ethics; Legal Environment of PA Ph.D., Political Science Donald Haynes Associate Professor Program Evaluation; Survey Research Ph.D., Political Science Lenneal Henderson Distinguished Professor Urban Politics; Public Management Ph.D., Political Science Ronald Lippincott Associate Professor Organizational Theory; Health Administration Ph.D., Political Science Daniel Martin Professor Personnel Administration; Public Management Ph.D., Political Science Carl Stenberg Professor Public Management; Intergovernmental Relations Ph.D., Political Science Richard Swaim Associate Professor; Dir., GVPP Program Bureaucratic Politics; Arts Policy Ph.D., Political Science Larry Thomas Professor; Exec. Dir., School of Public Affairs Public Management; Administrative Law Ph.D., Political Science Laura Wilson-Gentry Associate Professor; Dir., MPA Program Statistics; Public Finance D.P.A., Public Administration * Thomas Darling was hired in Spring 1996 and will be joining the faculty in Fall, 1996. ** Patricia Florestano resigned in January 1996 to become Maryland Secretary of Higher Education. Faculty at the University of Baltimore use a number of different teaching techniques to instruct students. In the Budgeting course, Dr. Downey uses role playing as one means of focusing students on the political aspects of the budgetary process. The capstone course was designed to be an agency simulation, while Dr. Gawthrop uses case study method extensively in the Legal and Ethical Environment of Public Administration course. The use of NASPAA SELF-STUDY REPORT-VOLUME 1 82 UNIVERSITY OF BALTIMORE innovative teaching approaches permits the faculty to educate creative and innovative public managers. The advent of distance technology also allows faculty to develop creative approaches to teaching. Drs. Swaim and Martin, have already begun teaching classes using the distance learning facilities at the University of Baltimore. They have found that the use of these technologies has fostered redevelopment of their courses as they incorporate their multi-media capacities. Finally, the faculty at the University of Baltimore have attempted to relate curriculum changes to the needs of the working administrator. As a faculty, we understand the importance of constantly revising our curriculum in order to reflect the needs of public administrators. We have refocused our course in Public Management and Bureaucratic Politics to incorporate innovations in the management field such as reengineering, cutback management, TQM and performance measurement. The old Research Methods course was substantially revised to focus more on Program Evaluation. BASIC AND APPLIED RESEARCH The School of Public Affairs at the University of Baltimore is distinguished by the quality of its faculty in the areas of basic and applied research. In the area of basic research, the quality of the MPA faculty was verified in two recent studies in the leading journals in the field. Recent articles by Forester and Douglas, in Administration & Society and Public Administration Review respectively, indicate that UB's MPA faculty is among the top fifteen nationally in terms of per capita publications in the leading journals in the fields of public administration and public policy. (Forrester, 1996; Douglas, forthcoming). For the period 1986-1993, Douglas found that Professor Robert Durant, Professor and Research Chair in the Schaefer Center for Public Policy, was the second most productive scholar in the country in terms of articles published in leading public administration and policy journals. NASPAA SELF-STUDY REPORT-VOLUME 1 83 UNIVERSITY OF BALTIMORE Other MPA faculty members have also published widely in the field of public administration. Professor Louis Gawthrop, who has been designated an Eminent Scholar by the University of Maryland System Board of Regents, is the author of numerous books. Professors Martin, Henderson, and Durant have each authored two books and Professors Stenberg and Lippincott have co-authored one volume each. Dr. Durant has completed a draft of his most book About Face which is scheduled to be published by Duke University Press. Dr. Durant and his co-authors--Rosemary O'Leary and Daniel Fiorino--also has a book proposal on environmental management accepted by Jossey-Bass. Drs. Henderson, Thomas, and Stenberg are in the process of writing a book on Maryland Government and Politics to be published by the University of Nebraska Press. MPA faculty members have received various awards for their contribution to the literature in the fields of public administration and public policy. In 1993, the American Political Science Association awarded Professor Durant the Kammerer Award for the best book on national policy. Drs. Durant, Thomas, and Haynes received the Pressman Award from the Policy Studies Organization in 1995 for having the best article in the 1994 editions of the Policy Studies Review. Dr. Durant recently received the Lifetime Research Accomplishment Award from the ASPA Section on Environment and Natural Resources Administration. Finally, Dean Stenberg and his co-authors Richard Cole and Carol Weissert were just informed that their paper "Reversing Directions: A Ranking and Comparison of Key Intergovernmental Events, 1960-1980 and 1980-1995," was chosen as the best paper on federalism and intergovernmental relations presented at the 1995 American Political Science Association meeting. The MPA faculty at the University of Baltimore feel that it is important for them to acquire "real world" experiences and to be actively involved in the formulation, implementation, and evaluation of public programs as a way of keeping abreast of the major concerns of public administrators and public policymakers. For this reason, MPA faculty at NASPAA SELF-STUDY REPORT-VOLUME 1 84 UNIVERSITY OF BALTIMORE the University of Baltimore have been extensively involved in applied research activities through the Schaefer Center for Public Policy. The type of activities the Schaefer Center undertakes--evaluation research, policy analysis, organizational analysis, survey research, and management training-- provide MPA faculty the opportunity to gain experience and knowledge that is directly relevant to student and employer needs. Over the past four years, the Schaefer Center has been awarded over 85 grants and contracts from various local, state, and federal agencies, as well as not-for profit organizations. Among the agencies and not-for-profit organizations that contracted for Schaefer Center services during this time were: the U.S. Department of Justice, U.S. Department of Housing and Urban Development, the U.S. Department of Veterans Affairs, the Social Security Administration, the Maryland General Assembly, the Maryland Department of Fiscal Services, the Maryland Department of Personnel, the Maryland Department of Human Resources, the Maryland Department of Health and Mental Hygiene, the Maryland Department of the Environment, Maryland Department of Transportation, the Maryland Office of Planning, the Governor's Workforce Investment Board, Governor's Office of Children, Youth, and Families, the Baltimore Metropolitan Council, Baltimore City Civil Service Commission, Baltimore City Department of Planning, the Enterprise Foundation, the Smith Foundation, the Mount Vernon/Belvedere Improvement Association, Community Assistance Network, and numerous others. The amount of awards given to the Schaefer Center over the past four years totaled approximately $7.0 million. Dr. Larry Thomas, the Executive Director of the School of Public Affairs also serves as Director of the Schaefer Center for Public Policy. In addition, a number of MPA faculty members- including Drs. Wilson-Gentry, Haynes, Florestano, Henderson, and Lippincott-have in the past or are currently playing significant roles in the research activities of the Center. Other MPA faculty members, including Drs. Gawthrop, Durant, Martin, have been involved in a number of training programs that the Schaefer Center has developed for state NASPAA SELF-STUDY REPORT-VOLUME 1 85 UNIVERSITY OF BALTIMORE and local agencies. The following is a brief discussion of some of the applied research projects MPA faculty members have performed for the Schaefer Center. A booklet detailing the Schaefer Center and its various activities in program evaluation, survey research, organizational analysis, and management training has been included in the information packet forwarded to NASPAA. In the area of evaluation research, the Center is presently conducting a large-scale evaluation ($6.2 million) of Maryland's major welfare reform program--the Primary Prevention Initiative (PPI). The PPI evaluation, which is being conducted for the Maryland Department of Human Resources under a waiver from HHS, is a "behavioral based" reform that is designed to improve the life prospects of children receiving AFDC. Under PPI, AFDC recipients with school age children are required to verify their children attend school at least 80 percent of the time. Recipients with preschool children must verify their children receive preventive health care. The PPI evaluation methodology is a randomized experimental design involving approximately 17,000 AFDC recipients in the state. Dr. Larry Thomas is the Principal Investigator on the PPI project and he is being assisted in his efforts by Dr. Laura Wilson-Gentry and Dr. Don Haynes. The Center has also just recently completed an analysis of the extent and character of the physician self-referral phenomenon in Maryland. This study examined the extent to which health care practitioners in Maryland have beneficial interests in or compensation arrangements with health care entities to which they make referrals of patients for health care services. The project was directed by Dr. Ron Lippincott. Dr. Thomas and Dr. Haynes were also involved in the project. In addition to the above studies, the Schaefer Center has completed an evaluation for the Mayor's Office of Baltimore City that involved an organizational and financial analysis of the Enoch Pratt branch library system (Lippincott and Thomas). The Maryland Office of Planning contracted with the Center to conduct an evaluation of the Baltimore Regional NASPAA SELF-STUDY REPORT-VOLUME 1 86 UNIVERSITY OF BALTIMORE Council of Governments (now the Baltimore Metropolitan Council). This evaluation was performed by Drs. Thomas, Henderson, and Florestano. The North Central Wisconsin Planning Commission engaged the Schaefer Center to assess constituency attitudes on possible mergers of services and/or jurisdictions and to find what local characteristics might influence citizen choices. The Schaefer Center has also conducted an evaluation of Community Assistance Network's Community Outreach Program and conducted a study on the feasibility of establishing a special management district in the Mount Vernon/Belvedere section of Baltimore City. In the area of survey research, the Center has completed telephone and/or mail surveys on AIDS awareness, taxing and spending issues in Maryland, quality-of-life issues in the Baltimore Metropolitan area, business retention, environmental issues, minority businesses, defense contractors, and a host of other topics. The Center also conducts an annual statewide survey for the Maryland General Assembly on the major policy issues facing the state. Drs. Haynes, Thomas, and Florestano have all been extensively involved in survey research efforts conducted by the Schaefer Center. The Schaefer Center has also provided management consulting and management training to a variety of agencies and organizations. The Center is presently involved in conducting a comprehensive management improvement project for the Title IV-E Foster Care Program. The Center has also done strategic planning consulting for the State AIDS Administration (Dr. Henderson) and the U.S. Department of Veterans Affairs (Dr. Thomas). Dr. Henderson is presently engaged in a strategic planning exercise for the Maryland Public Service Commission. Management training programs were developed for the Maryland Department of Personnel, the Baltimore City Civil Service Commission, the Maryland Department of Human Resources, the Maryland Department of the Environment, the Managerial and Professional Society of Baltimore City, and Goodwill Industries. Drs. Gawthrop, Florestano, Martin, NASPAA SELF-STUDY REPORT-VOLUME 1 87 UNIVERSITY OF BALTIMORE Henderson, Lippincott, Wilson-Gentry, and Thomas were all involved in the design and implementation of these training programs. Drs. Haynes, Florestano, and Henderson have also completed focus group training and research for the Social Security Administration and The Baltimore Urban League. The Schaefer Center has a great deal of experience in developing databases, establishing local area networks, and providing training to government agencies and not-forprofit organizations on selected software and various computer systems. Presently, the Schaefer Center is in the process of establishing an Institute of Government and Technology. The Institute, which is to be established by October 1, 1996, will focus on ways of applying technology to improve government service delivery, enhance productivity, and increase efficiency. In addition, the Institute of Government and Technology will test and evaluate prototype technological solutions before agencies make costly capital investments in full-scale information system. Dr. Thomas Darling, a faculty member who was hired during Spring 1996, will serve as director of the new institute. PUBLIC SERVICE MPA faculty members are also active in the area of public service. Numerous faculty have held leadership positions in both national and regional public administration organizations. Dean Stenberg and Professor Florestano were both former Presidents of the American Society for Public Administration. Drs. Henderson and Martin are both former presidents of the Maryland Chapter of ASPA and Dr. Henderson has also served as president of the National Conference of Black Political Scientists. Dr. Durant is the President-Elect of the Section on Public Administration of the American Political Science Association and he is the Program Chair of the Section of Public Administration of the 1997 National Conference of the American Political Science Association. In 1992, Dr. Thomas received the President's Award for Service from the Maryland Chapter of the American Society for Public Administration. NASPAA SELF-STUDY REPORT-VOLUME 1 88 UNIVERSITY OF BALTIMORE Three faculty members--Drs. Gawthrop, Florestano, and Stenberg are members of the National Academy of Public Administration. MPA faculty members presently serve or have served on the editorial boards of the some of the leading journals in the fields of public administration and public policy. Professor Gawthrop is a former editor of Public Administration Review and is currently a member of the editorial Board of Administration & Society. Professor Durant has also served on the PAR editorial board, is also on the editorial board of Administration & Society and was recently appointed to the editorial board of the Journal of Public Administration Research and Theory. Professors Henderson is on the editorial board of Public Administration Quarterly and the Regionalist and Professor Downey is on the editorial board of Public Voices. Faculty within the School of Public Affairs regularly review manuscripts for journals such as American Political Science Review, American Journal of Political Science, Public Administration Review, Administration & Society, Policy Studies Journal, Journal of Public Administration Theory and Research, Public Administration Quarterly, Public Voices, as well as others. In addition, MPA faculty have served as reviewers for a number of publishing houses, including Harper Collins, SUNY Press, and Kansas Press. Numerous MPA faculty members are very active in community and civic affairs. Dr. Lenneal Henderson is a member of the Board of Trustees of the Chesapeake Bay Foundation and a member of the Board of Governors of the Citizen's Planning and Housing Association of Baltimore City. In addition, Dr. Henderson serves on the Executive Board of the Baltimore Urban League and on the Center for Environment, Commerce and Energy in Washington, D.C. Professor Gawthrop serves on the Board of the St. Mary's Ecumenical Center and Richard Swaim is the former chair of the Board of Directors of the Waxter Foundation. In addition, faculty members have given lectures, held workshops, and made formal presentations to various groups and organizations throughout the Baltimore metropolitan area and the State of Maryland. NASPAA SELF-STUDY REPORT-VOLUME 1 89 UNIVERSITY OF BALTIMORE In conclusion, the faculty has been willing to adapt to a changing environment. We have tried to do this through innovative teaching techniques, new teaching technologies, and curriculum change. Faculty have also kept abreast of the changing field of public administration through basic and applied research. One example of these changes can be found in a series of articles published by Drs. Durant and Wilson-Gentry on the contingent nature of TQM. These articles were motivated in part by TQM training courses that faculty members attended. Finally, those faculty involved in applied research through the Schaefer Center remain current with issues in the field through their “real world” research and consulting experiences. EFFECTS OF THE PROGRAM ENVIRONMENT Perhaps the most profound effect of the program environment lies in decreasing resources brought about as a result of the recession of the early 1990s. These continue in a mitigated form to today. One of the first moves on the part of the UB administration at the beginning of the recession was to pare the resources for the use of adjunct faculty and for program initiatives identified in our strategic planning process. Although the MPA program has continued to use adjunct faculty, it has been to a lesser degree than in the past. Another concern lies in our current ability to replace vacant faculty positions. The School of Public Affairs was notified in June 1996 that it would be unable to fill Dr. Florestano’s vacant faculty position. Because of the University financial situation, the funds for the vacant faculty position went toward deficit reduction. The final effect of program environment has been the shift in population from Baltimore City to the suburbs and the merger of the Baltimore and Washington DC metropolitan regions into a single metropolitan area. The change in demographics has fostered increased pressure and interest in off-campus programs. As the potential pool of students in Baltimore City declines, the program will have to seek new sources of students elsewhere. NASPAA SELF-STUDY REPORT-VOLUME 1 90 UNIVERSITY OF BALTIMORE Although resources have begun declining from institutional sources, the faculty have become more entrepreneurial, particularly in the area of grants and contracts. As a result of the efforts of MPA faculty (particularly Drs. Thomas, Wilson-Gentry and Haynes), the School of Public Affairs has been able to bring considerable sponsored research. The University returns approximately $20,000 per year in overhead monies to the MPA program. These monies are used for student recruitment, speakers, student workshops and equipment support for faculty and staff. B. IN JUDGING WHETHER THE PROGRAM HAS ACHIEVED A CRITICAL MASS OF FACULTY, DISCUSS FACTORS SUCH AS THE DEPTH AND BREADTH OF PROFESSIONAL INTEREST REPRESENTED BY THE FACULTY; THE OPPORTUNITIES FOR PROFESSIONAL INTERACTION AMONG THE FACULTY; AND THE OPPORTUNITIES FOR STUDENTS TO BE EXPOSED TO THE APPROPRIATE RANGE OF FACULTY VIEWPOINTS AND CONTENT AREAS WITHIN MAJOR PROGRAMS OF STUDY. The MPA Program at the University of Baltimore has faculty members with a wide range of interests and expertise. The School has recruited faculty not only with the idea of providing a diverse range of professional interests, but with sufficient commonality of interests so that there are multiple faculty members in each substantive field. For example, Drs. Cheesman, Haynes and Wilson-Gentry all focus on issues concerning analytical techniques, but with different emphases. Dr. Cheesman’s expertise lies in forecasting and analytical techniques; Dr. Haynes is involved in survey research and evaluation while Dr. Wilson-Gentry focuses on statistical modeling and evaluation. During the self-study year, we hired Dr. Thomas Darling, an expert in Management Information Systems. In the public management area, Dr. Martin focuses on personnel issues, management techniques and organizational theory. Dr. Downey works in areas concerning budgeting and economic development with a focus on urban issues. Dr. Henderson also focuses on urban issues, management techniques and comparative administration. Dr. Thomas also works in a variety of public management areas such as program evaluation, administrative law, and policy analysis. NASPAA SELF-STUDY REPORT-VOLUME 1 91 UNIVERSITY OF BALTIMORE Drs. Durant, Gawthrop, Lippincott and Swaim focus on issues related to the context of public administration. Dr. Durant is considered one of the top scholars in the field of public administration, while Dr. Gawthrop is a nationally recognized expert in the study of the legal/ethical context of administration. Dr. Swaim also has a policy and policy making focus. Dr. Lippincott focuses on organizational issues and health policy issues. These faculty members are supplemented by Dr. Martin’s expertise in the historical traditions of public administration. Opportunities for professional interaction among the faculty are enhanced through the Schaefer Center for Public Policy. Virtually all the faculty participate in either Schaefer Center training or research activities. For those participating in research activities at the Schaefer Center, interaction with faculty from other universities is also enhanced. During the self-study year, faculty from a variety of disciplines such as business, nursing, policy analysis, computer sciences, and criminal justice were working with faculty from the School of Public Affairs on a variety of projects. Faculty working on Schaefer Center projects have been drawn from other departments at the University of Baltimore, Johns Hopkins University, Western Maryland University and George Washington University. Professional interaction among the faculty has also been facilitated by the relocation of the teaching faculty of the School of Public Affairs into a facility shared with the Schaefer Center for Public Policy. In the past, the two portions of the School were housed in different locations. This somewhat inhibited professional interaction. Since the relocation has occurred, personnel from the School of Public Affairs have been able to interact more frequently and consistently. The depth and breadth of faculty facilitate opportunities for students to be exposed to the appropriate range of faculty viewpoints and content areas. In virtually every major area, a faculty member is assigned primary responsibility for a course, but a secondary faculty member is also identified for the course. For example, both Drs. Lippincott and Martin have NASPAA SELF-STUDY REPORT-VOLUME 1 92 UNIVERSITY OF BALTIMORE interests in organizational theory. Although Dr. Lippincott has the primary teaching responsibility in this area, Dr. Martin could (and has) offered the same course. Similarly, Dr. Downey has primary responsibility for the budgeting course but Drs. Wilson-Gentry and Thomas could also offer budgeting classes. In one area, however, the School of Public Affairs has recognized the lack of complementary expertise and has taken action to correct the problem. In the area of health care administration, the specialization has only one faculty member, Dr. Lippincott. To ensure that students are exposed to diverse faculty viewpoints in this area, and to offer sufficient courses so that students choosing this specialization may obtain a comprehensive view of the field, the School of Public Affairs is offering a joint specialization in health care administration with the Merrick School of Business. The joint specialization will begin in the Fall 1996 semester with Dr. Lippincott taking the lead by offering two classes. C. FOR THE SELF-STUDY YEAR, PROVIDE A SUMMARY LISTING FOR THE FACULTY MEMBERS EMPLOYED FULL TIME BY THE INSTITUTION WHO HAVE PRIMARY RESPONSIBILITY FOR THE MASTERS PROGRAM BEING REVIEWED. THIS REGULAR FACULTY SHOULD CONSIST OF A MINIMUM OF FIVE (5) PERSONS WHO ARE FULL TIME FACULTY MEMBERS AT THE UNIVERSITY AND ARE SIGNIFICANTLY INVOLVED IN THE TEACHING AND OPERATION OF THE MASTER DEGREE PROGRAM BEING REVIEWED. See Table V-1. (Next page). D. FOR EACH FACULTY NUCLEUS MEMBER (5.1-C ABOVE), LIST THE SECTIONS OF REQUIRED AND ELECTIVE COURSES FOR DEGREE PROGRAM STUDENTS TAUGHT DURING THE SELFSTUDY YEAR AND THE PRECEDING YEAR. See Tables V-2 and V-3. (Following Chart V-1). NASPAA SELF-STUDY REPORT-VOLUME 1 93 UNIVERSITY OF BALTIMORE TABLE V-2 FACULTY NUCLEUS NAME AFFIRMATIVE ACTION STATUS RANK AND TITLE TENURE STATUS ADMINISTRATIVE UNIT HIGHEST DEGREE; MAJOR FIELD Fred Cheesman* Assistant Professor Tenure Track Public Affairs and Criminal Justice Ph.D. Public Affairs Thomas Darling** Assistant Professor Tenure Track Public Affairs Ph.D. Public Administration Lawrence Downey Associate Professor; Internship Coordin. Tenured Public Affairs Ph.D. Political Science Robert Durant Professor; Schaefer Center Research Chair Tenured Public Affairs Ph.D. Political Science Professor Tenured Public Affairs Ph.D. Political Science Louis Gawthrop Professor: Eminent Scholar Tenured Public Affairs Ph.D. Political Science Donald Haynes Associate Professor Tenured Public Affairs Ph.D. Political Science Professor; Henry Welcome Professor Tenured Public Affairs Ph.D. Political Science Ronald Lippincott Associate Professor Tenured Public Affairs Ph.D. Political Science Daniel Martin Professor Tenured Public Affairs Ph.D. Political Science Carl Stenberg Professor Tenured Yale Gordon College of Liberal Arts, Dean. Ph. D. Political Science Richard Swaim Associate Professor; Dir., GVPP Program Tenured Public Affairs Ph.D. Political Science Larry Thomas Professor; Exec. Dir., School of Public Affairs Tenured Public Affairs Ph.D. Political Science Associate Professor; Dir., MPA Program Tenured Public Affairs D.P.A. Public Administration Patricia Florestano*** Lenneal Henderson Laura Wilson-Gentry * ** *** Female Minority Female Dr. Cheesman was notified in June 1996 that his contract would not be renewed at the end of AY 1997. This action was taken by President Turner upon the advice of the State Attorney General’s Office. Dr. Darling was hired during Spring 1996 Semester and will be joining the faculty in Fall 1996. Dr. Florestano resigned in January 1996 to become Secretary of Higher Education for Maryland. TABLE. V-3 COURSES TAUGHT BY FACULTY NUCLEUS* NASPAA SELF-STUDY REPORT-VOLUME 1 94 UNIVERSITY OF BALTIMORE ACADEMIC YEAR 1995-1996 FACULTY NAME ACADEMIC YEAR COURSE # Fred Cheesman 1995-1996 PUAD 614 3 Analytical Techniques Larry Downey 1995-1996 PUAD 604 3 Public Budgeting Robert Durant 1995-1996 PUAD 605 3 Bureaucracy and the Political Process Robert Durant 1995-1996 PUAD 761 3 Environmental Policy and Administration Don Haynes 1995-1996 PUAD 616 3 Public Program Evaluation Lenneal Henderson 1995-1996 PUAD 709 3 Special Topics: Neighborhood and Community Development Lenneal Henderson 1995-1996 PUAD 705 3 Special Topics: Diversity Management Louis Gawthrop 1995-1996 PUAD 610 3 Legal and Ethical Environment of Public Administration Ronald Lippincott 1995-1996 PUAD 606 3 Public Organization Theory Ronald Lippincott 1995-1996 PUAD 705 3 Special Topics: Managing Change Ronald Lippincott 1995-1996 PUAD 751 3 Policy Issues in Health Care Ronald Lippincott 1995-1996 PUAD 752 3 Managed Care Administration Daniel Martin 1995-1996 PUAD 600 3 Public Management Daniel Martin 1995-1996 PUAD 603 3 Public Personnel Management Carl Stenberg 1995-1996 PUAD 620 3 Problem Solving Seminar in Public Administration Richard Swaim 1995-1996 PUAD 705 3 Special Topics: Non-Profit Management Richard Swaim 1995-1996 PUAD 709 3 Directed Readings: Non-Profit Evaluation Larry Thomas 1995-1996 PUAD 620 3 Problem Solving Seminar in Public Administration 3 Statistical Applications in Public Administration Laura Wilson-Gentry 1995-1996 PUAD 612 * The academic year is defined as the Fall 1995 semester and the Spring 1996 semester. NASPAA SELF-STUDY REPORT-VOLUME 1 95 COURSE CREDITS TITLE UNIVERSITY OF BALTIMORE TABLE V-4 COURSES TAUGHT BY FACULTY NUCLEUS* ACADEMIC YEAR 1994-1995 FACULTY NAME ACADEMIC YEAR COURSE # COURSE CREDITS TITLE Larry Downey 1994-1995 PUAD 604 3 Public Budgeting Larry Downey 1994-1995 PUAD 770 3 Government and Business Cooperation in Community Development Robert Durant 1994-1995 PUAD 605 3 Bureaucracy and the Political Process Robert Durant 1994-1995 PUAD 620 3 Problem Solving Seminar in Public Administration Robert Durant 1994-1995 PUAD 764 3 Public Policy Implementation Patricia Florestano 1994-1995 PUAD 605 3 Bureaucracy and the Political Process Patricia Florestano 1994-1995 PUAD 703 3 Urban Management Don Haynes 1994-1995 PUAD 605 3 Analytical Techniques in Public Administration Don Haynes 1994-1995 PUAD 616 3 Public Program Evaluation Don Haynes 1994-1995 PUAD 705 3 Survey Research Lenneal Henderson 1994-1995 PUAD 600 3 Public Management Louis Gawthrop 1994-1995 PUAD 610 3 Legal and Ethical Environment of Administration Ronald Lippincott 1994-1995 PUAD 606 3 Public Organization Theory Ronald Lippincott 1994-1995 PUAD 752 3 Managed Care Administration Ronald Lippincott 1994-1995 PUAD 755 3 Health Administration Daniel Martin 1994-1995 PUAD 600 3 Public Management Daniel Martin 1994-1995 PUAD 603 3 Public Personnel Management Daniel Martin 1994-1995 PUAD 705 3 Special Topic: Innovations in Public Management Richard Swaim 1994-1995 PUAD 605 3 Bureaucracy and the Political Process Richard Swaim 1994-1995 PUAD 763 3 Public Policy Making Larry Thomas** 1994-1995 PUAD 600 3 Public Management Laura Wilson-Gentry** 1994-1995 PUAD 612 3 Statistical Applications in Public Administration * The academic year is defined as the Fall 1994 semester and the Spring 1995 semester. ** As a result of the evaluation of the Maryland’s welfare reform effort, Dr. Thomas bought out time and worked full-time on the grant in Spring Semester, 1996. Dr. Wilson-Gentry also bought out time in both the Fall and Spring Semesters to work on the grant. NASPAA SELF-STUDY REPORT-VOLUME 1 96 UNIVERSITY OF BALTIMORE E. STATE THE NORMAL COURSE LOAD PER ACADEMIC YEAR FOR FULL-TIME FACULTY MEMBERS. FOR EACH FACULTY MEMBER, NOTE ANY SERVICE OR RESEARCH ASSIGNMENT DURING THE SELF-STUDY YEAR AND PERTAINING TO THE MASTER PROGRAM BEING REVIEWED THAT COUNTS AS PART OF A FACULTY MEMBER'S NORMAL COURSE LOAD OR SUBSTITUTES IN SOME WAY FOR A PART OF THE NORMAL COURSE LOAD. Eighteen credit hours (six courses) per year constitute the normal teaching load for all MPA faculty within the Yale Gordon College of Liberal Arts at the University of Baltimore. However, the normal teaching load for Drs. Durant, Gawthrop and Henderson are twelve credit hours (four courses) per academic year. Additional reductions are permitted for the following purposes: a. administrative and field experience supervision (e.g. Executive Director, Program Director, or Internship Director; b. the current pursuit of scholarly and research activity; c. supportive academic responsibilities (e.g. thesis supervision). The normal teaching load of the Executive Director and MPA Program Director is six hours (two courses) per semester. Since the Executive Director (Dr. Thomas) is also the Director of the Schaefer Center for Public Policy, his course load is only one course (three credit hours) per semester. The Undergraduate Program Director receives one course reduction during the school year. The normal teaching load for all MPA faculty members is eighteen credit hours (six courses) per year except for those faculty whose contractual agreements with the University specify that they will teach only twelve credit hours per year. With the approval of the Executive Director of the School of Public Affairs, and the Dean of the College of Liberal Arts, MPA faculty members can receive an additional course load reduction (three credit hours). This occurs if they are completing a scholarly undertaking or if they are involved in grant and contract activities through the Schaefer Center for Public Policy. The above policy regarding faculty teaching loads in the MPA program has been in effect since academic year 1981-82. 1. MPA FACULTY MEMBERS TEACHING LOAD: AY 1995-96 NASPAA SELF-STUDY REPORT-VOLUME 1 97 UNIVERSITY OF BALTIMORE Cheesman, F. Professor Cheesman has a joint appointment between the School of Public Affairs and the Division of Criminology, Criminal Justice and Social Policy. Although he teaches six courses annually, only two courses are taught for the MPA Program. Downey, L. Dr. Downey received one course release during the 1995-96 academic year. His teaching load was five courses. In addition, he supervises the student internship program (both graduate and undergraduate). Durant, R. Dr. Durant received two courses release time as Schaefer Research Chair. His teaching load for the academic year was four courses. Gawthrop, L. Dr. Gawthrop received two courses release time as an Emiment Scholar. His teaching load for the academic year was four courses. Haynes, D. Dr. Haynes received two courses release time as Director of Survey Research for the Schaefer Center for Public Policy. His teaching load for the academic year was four courses. Henderson, L. Dr. Henderson received two courses release time as a Distinguished Professor. His teaching load for the academic year was four courses. Lippincott, R. Professor Lippincott received one course buyout during AY 1995-96 for work at the Schaefer Center for Public Policy. His teaching load for the academic year was five courses. Martin, D. Professor Martin received no release time during AY 1995-96. His teaching load for the academic year was six courses. NASPAA SELF-STUDY REPORT-VOLUME 1 98 UNIVERSITY OF BALTIMORE Stenberg, C. Professor Stenberg is the Dean of the Yale Gordon College of Liberal Arts. His teaching load was one course. Swaim, C. R. Professor Swaim received a 3-hour reduction during 1995-96 for serving as Undergraduate Program Director. His teaching load for the academic year 1995-1996 was five courses. Thomas, L. Professor Thomas received a four-course reduction during AY 1995-96 because of his service as Executive Director of the School of Public Affairs, Director of the Schaefer Center for Public Policy, and research activities. His course load was two courses. Wilson-Gentry, L. Professor Wilson-Gentry received a two-course reduction as MPA Program Director and an additional course reduction during Fall Semester, 1995 to work on the NASPAA Self-Study Report. Her course load for the 1995-1996 academic year was three courses. F. DESCRIBE HOW EACH OF THE FACULTY MEMBERS LISTED IN STANDARD 5.1 PARTICIPATES IN THE FOLLOWING ACTIVITIES FOR THE PROGRAM BEING REVIEWED: 1. APPOINTMENT OF THE HEAD OF THE DEGREE PROGRAM UNIT. The MPA program faculty participate in the election of the Executive Director of the School of Public Affairs. It is the responsibility of the Executive Director to appoint the MPA Program Director only after consultation with the MPA program faculty. The current MPA Program Director, Dr. Laura Wilson-Gentry, was appointed by the Executive Director, Dr. Larry Thomas, upon the recommendation of the MPA faculty. 2. SELECTION AND HIRING OF DEGREE PROGRAM FACULTY. Individual members of the MPA faculty participate in the selection and hiring of the P.A. faculty. One member of the P.A. faculty is designated as Chairperson of the Search Committee. The Search Committee is composed of all MPA faculty members, including the MPA Program Director and the Executive Director of the NASPAA SELF-STUDY REPORT-VOLUME 1 99 UNIVERSITY OF BALTIMORE School of Public Affairs. It is the responsibility of this committee to select the candidates to be interviewed and to recommend to the Dean of the College of Liberal Arts the person to be offered the position. 3. ADMISSION OF STUDENTS The MPA Program Director admit students to the MPA program who have received a B.A. degree from an accredited college or university and who have maintained at least a 3.0 quality point average (QPA) (on a 4.0 scale) during undergraduate work. The MPA Program Director is also responsible for admitting students to the program who have received a post-baccalaureate degree and have the required undergraduate quality point average. A Probationary Admissions Committee, consisting of the MPA Program Director and two other MPA faculty members, makes the determination regarding students applying for probationary admission. Admissions Committee utilizes a number In so doing, the Probationary of indicators (e.g. letter of recommendation, GRE/GMAT scores, work experience, and personal interviews) to determine whether a student is capable of doing graduate level work. It is the responsibility of the Probationary Admissions Committee to recommend or deny admission to students who fail to qualify for regular admission, but whose record suggests potential that is unreflected in their undergraduate QPA. 4. STUDENT ADVISING Student advisement and career guidance are provided by the MPA program director as well as by individual MPA faculty members. The MPA Program Director advises all students during their first six (6) courses (18 credit hours) and all students who have been placed on academic probation. As the University of Baltimore has recently moved to a phone registration system, the MPA Director also advises all students wishing to use the phone registration system. Students who wish to use NASPAA SELF-STUDY REPORT-VOLUME 1 100 UNIVERSITY OF BALTIMORE phone registration must call the MPA Director first to review their plans for course work. If their plans are acceptable, the MPA Director then removes an electronic block on their registration. Due to computer security issues, only the MPA Director has authorization to enter the computer to remove these blocks. The Executive Director and the Internship/Placement Coordinator (both of whom are former directors of the MPA Program) are also involved in assisting the Program Director in advising students during the early stages of their course work. Working together, the student and MPA Program Director (or the Internship/Placement Coordinator) plan a course of study to meet the career objectives and personal interests of the individual student. Graduate students have every right to expect academic advice and career guidance from any member of the MPA faculty that they may choose. For the sake of consistency, students are encouraged to use the program director as an academic advisor for their first several courses. Once a degree student has completed six courses with at least a 3.0 grade point average, he or she works with both the MPA Director and members of the MPA faculty who teach in his or her area of specialization. However, for the convenience of the students, the program director remains willing to sign registration cards. The list of MPA faculty advisors and their areas of specialization can be found in Table V-6. It is University policy that Program Directors and/or academic advisors assist students in planning their academic careers and in selecting appropriate courses to satisfy degree requirements. MPA students are requested to work closely with the MPA Program Director and/or their faculty advisor for several reasons. First, it is important that students select those courses that will provide the substantive knowledge, analytical skills, and values that will allow them to claim an expertise in a specialization area. Second, it is also essential that students sequence their courses NASPAA SELF-STUDY REPORT-VOLUME 1 101 UNIVERSITY OF BALTIMORE in a manner that allows them to complete the program within a reasonable time period. This usually means two years for full-time and four years for part-time students. All MPA faculty members are required to maintain regular office hours for students seeking assistance and advice. Since our student population is largely part-time, faculty members maintain office hours at times convenient for student access (usually mid to late afternoon and early evening). 5. ESTABLISHMENT OF COURSES AND DEGREE REQUIREMENTS As the strategic planning exercise already discussed indicates, MPA faculty members are centrally involved in establishing new courses and changing degree requirements. In addition, any MPA faculty member can recommend new courses or changes in the program's degree requirements. The MPA Program Director is responsible for providing leadership with regard to curriculum issues. All recommendations are considered and voted upon by members of the MPA faculty. New course offerings or changes in degree requirements made by the MPA faculty are forwarded to the College's Graduate Curriculum Committee for its approval. The Graduate Curriculum Committee consists of seven faculty members from the College of Liberal Arts, one of whom is always the MPA Program Director. The function of the Committee is to insure that there is no overlap, conflict, or duplication among programs. Departmental changes in course offerings and/or degree requirements have always been approved by the College's Graduate Curriculum Committee. NASPAA SELF-STUDY REPORT-VOLUME 1 102 UNIVERSITY OF BALTIMORE TABLE V-5 FACULTY ADVISING AREAS NAME ADVISING AREAS Fred Cheesman Policy Analysis and Evaluation, Criminal Justice Thomas Darling* Policy Analysis and Evaluation; Public Management Lawrence Downey Public Finance and Budgeting; Urban Management Robert Durant Policy Analysis and Evaluation; Public Management Patricia Florestano** Urban Management; Public Management Louis Gawthrop Public Management Donald Haynes Policy Analysis and Evaluation Lenneal Henderson Urban Management; Public Management Ronald Lippincott Health Care Administration Daniel Martin Public Management Carl Stenberg Public Management Richard Swaim Policy Analysis and Evaluation Larry Thomas Public Management; Policy Analysis and Evaluation Laura Wilson-Gentry Public Budgeting and Finance; Policy Analysis and Evaluation * Thomas Darling was hired in Spring 1996 and will be joining the faculty in Fall, 1996. ** Patricia Florestano resigned in January 1996 to become Maryland Secretary of Higher Education. G. OTHER FULL-TIME FACULTY W HO TEACH FOR PROGRAM: PROVIDE A SUMMARY LISTING (AS INDICATED BELOW ) OF ALL OTHER FULL-TIME FACULTY AT THE INSTITUTION WHO TAUGHT AT LEAST ONE GRADUATE COURSE DURING THE SELF-STUDY YEAR AND PRECEDING YEAR PRIMARILY FOR DEGREE STUDENTS IN THE PROGRAM BEING REVIEWED. There are no other full-time faculty who teach for the program. 5.2 PROFESSIONAL QUALIFICATIONS A. PERCENTAGE OF NUCLEUS FULL-TIME FACULTY (5.1 C) HOLDING EARNED DOCTORATE. AY 95-96 100% B. PERCENTAGE OF OTHER FULL-TIME FACULTY (5.1 G) HOLDING EARNED DOCTORATE. AY 95-96 N/A NASPAA SELF-STUDY REPORT-VOLUME 1 103 UNIVERSITY OF BALTIMORE C. 5.3 PERCENTAGE OF TOTAL FULL-TIME FACULTY HOLDING EARNED DOCTORATE (5.1 C AND 5.1 G). AY 95-96 100% PRACTITIONER INVOLVEMENT A. PROVIDE THE NUMBER AND PERCENT OF GRADUATE COURSES FOR P.A. STUDENTS TAUGHT BY PART-TIME FACULTY DURING THE PAST FOUR (4) YEARS INCLUDING THE SELFSTUDY YEAR. TABLE V-6. NUMBER OF COURSES TAUGHT BY PRACTITIONERS AY 1992-1993 COURSE TYPE NUMBER AY 1993-1994 % AY 1994-1995 NUMBER % NUMBER AY 1995-1996 % NUMBER % Required MPA Courses 0 0 1 4.8 2 8.7 1 4.8 Elective MPA Courses 0 0 0 0 0 0 1 25.0 * These data include only the Fall and Spring semesters of each year. In addition, courses taught using interactive video technologies are collapsed into one section. B. PROVIDE A SUMMARY LISTING OF ALL ADJUNCT AND PART-TIME FACULTY WHO TAUGHT FOR THE PROGRAM BEING REVIEWED DURING THE SELF-STUDY YEAR AND THE PRECEDING YEAR. TABLE V-7. PRACTITIONER AND PART-TIME FACULTY, 1995-1996 NAME YEAR JOB TITLE AND AGENCY TITLE OF COURSE TAUGHT HIGHEST DEGREE EARNED AND MAJOR FIELD Ronald Heacock 1994-1995 Dir. Institutional Research, Howard Community College Program Evaluation Bureaucracy and the Political Process Ph.D. Political Science James Qualls 1995-1996 Dir. Academic Computing, UB Information Resource Management Ph.D. Political Science Sandra Pfau 1995-1996 Owner, Sandy Pfau and Assoc. Special Topics: Legal Issues for Non-Profit Juris Doctorate, Law NASPAA SELF-STUDY REPORT-VOLUME 1 104 UNIVERSITY OF BALTIMORE C. EXPLAIN THE WAYS THAT PRACTITIONERS ARE INVOLVED WITH THE PROGRAM AND ITS STUDENTS BEYOND SERVING AS PART-TIME FACULTY. Practitioners are involved with the MPA program on an on-going basis. First, a number of leading practitioners who work for federal, state, local, and not-for-profit organizations serve on the newly reconstituted MPA Advisory Board (See Table V.8). Mr. Devon Brown, the Director of the Montgomery County Department of Correction, is the chair of the Advisory Board. Among other members who serve on the Board are Ms. Susan Fernandez, the Deputy Secretary of the Maryland Department of Human Resources; Ms. Ellen Janes, Assistant Secretary of the Maryland Department of Housing and Community Development; Mr. Wendell Sutton, Assistant for Administration and Fiscal Affairs for the Office of the Mayor (Baltimore City); Ms. Rachel Weinstein, a Senior Analysis for the Health Care Finance Administration; and Dr. Laslo Boyd, the Director of Public Policy for the Greater Baltimore Committee. Ms. Blanca Fuertes, the current Present of the Maryland Chapter of ASPA, also serves on the Board. Mr. Brown, Ms. Weinstein, Mr. Juppe, Ms. Jackson, Mr. Straw, Ms. Fuertes, and Mr. Sutton are all graduates of the MPA program. The purpose of the Advisory Board is to assist the faculty in keeping the MPA curriculum current in these constantly changing times. The MPA Advisory Board, which meets twice annually, reviews proposed MPA curriculum changes, recommends proposed curriculum changes, assists students in finding internships and job placements, and provides assistance in the area of student recruitment and marketing. MPA Advisory Board members also make presentations on selected topics to MPA students and provide input into selecting individuals to participate in the MPA Student Association Speaker Series. For example, Deputy Secretary Fernandez made a presentation to the MPA Student Association regarding welfare reform in Maryland during AY96. Practitioners also serve as major role in monitoring student interns. Student interns must have an agency supervisor to direct them during their work experience. As such, the NASPAA SELF-STUDY REPORT-VOLUME 1 105 UNIVERSITY OF BALTIMORE practitioners who serve as internship supervisors perform an important role in shaping the opinions and experiences of pre-service MPA students at the University of Baltimore. These same practitioners are frequently very helpful in assisting MPA students find full-time employment upon graduation from the MPA program. Practitioners have also been involved in the program through the capstone experience. During the self-study year, numerous capstone students worked with the staff of the Maryland Department of Human Resources and Maryland New Directions (nonprofit organization) on a number of managerial and policy projects. For DHR, capstone students worked on a host of projects, including activity based costing, the privatization of human services, the computerization of DHR's rulemaking process. The capstone students who worked with Maryland New Direction designed an evaluation study to assess an "at-risk" intervention program that the organization had implemented in Douglas High School in Baltimore City. Practitioners serve a major role in monitoring students serving as interns in their agencies. Each student serving as an intern must have an agency supervisor to direct the intern in addition to the Internship Coordinator. As such, the practitioners serving as internship supervisors perform a substantial role in forming the opinions and experiences of MPA students at the University of Baltimore. The MPA Student Association sponsors a speaker series which includes both practitioners and academics. NASPAA SELF-STUDY REPORT-VOLUME 1 106 UNIVERSITY OF BALTIMORE TABLE V-8 MPA ADVISORY BOARD MEMBERS NAME POSITION AGENCY Devon Brown Unit Chief Patuxent Institute (MD. Dept. Of Public Safety and Corrections) Susan Fernandez Deputy Secretary Maryland Department of Human Resources Ellen James Assistant Secretary Maryland Department of Housing and Community Development Rachel Weinstein Senior Analyst U.S. Department of Health and Human Services: Health Care Financing Administration David Juppe Senior Analyst Maryland Department of Fiscal Services Timothy Tosten Special Projects Manager National Institutes of Health Michelle Jackson Staff Assistant Maryland Governor’s Office Blanca Fuertes President, Maryland ASPA Laslo Boyd Director of Public Policy Greater Baltimore Committee Lester Straw Deputy Director of Parks Maryland National Parks and Planning Commission Wendell Sutton Assistant for Administration and Fiscal Affairs Baltimore City Mayor’s Office Dr. John Thomas of ASPA and Al Zuck of NASPAA has given addresses to our MPA students to discuss the state of the discipline. Governor Parris Glendening of Maryland, Deputy Secretary Susan Fernandez of the Maryland Department of Human Services and Dr. Laslo Boyd, Director of Policy at the Greater Baltimore Committee have all made presentations to the MPA Student Association. For 1996-1997, invited speakers include Irene Rubin, Donald Kettl and the Chairman of the Maryland Public Service Commission. Furthermore, Dr. Henderson’s work with the local ASPA chapter has fostered student involvement with practitioners through chapter activities. Currently, several UB MPA alumni are now serving as chapter officers. 5.4 FACULTY QUALITY A. FACULTY DATA SHEETS: FOR ALL FULL-TIME MEMBERS, PROVIDE A FACULTY DATA SHEET FOLLOWING THE FORM PROVIDED AT THE END OF THIS MANUAL. THESE DATA SHEETS ARE TO BE BOUND IN VOLUME II FOLLOWING THE COURSE SYLLABI SECTION. IDENTIFY FACULTY IN THE TABLE OF CONTENTS AND NUMBER EACH PAGE SEQUENTIALLY. (SEE VOLUME II) NASPAA SELF-STUDY REPORT-VOLUME 1 107 UNIVERSITY OF BALTIMORE B. DESCRIBE THE INSTITUTIONAL AND PROGRAM CRITERIA FOR PROMOTION AND TENURE OF FACULTY. DESCRIBE THE PROCEDURES FOR PROMOTION AND TENURE. The School of Public Affairs and the College of Liberal Arts at the University of Baltimore is responsible for promoting the advancement of knowledge, improving the general welfare of the citizens of the state, and assisting the University to fulfill its mission within the University of Maryland System. To accomplish these objectives, the College of Liberal Arts and the School of Public Affairs must have faculty capable of performing at the highest levels of instruction, scholarship, and service. The following sections detail the guidelines and procedures that are to be used in making decisions regarding the promotion and tenure of faculty who teach and administer the MPA program. These guidelines and procedures are designed to guarantee equal opportunity and to insure fairness to individuals who are seeking promotion and tenure. Prior to describing the guidelines and procedures that govern the granting of tenure and promotion to faculty who teach in the MPA program at UB, a general statement regarding faculty responsibilities and a description of the University's faculty workload portfolio concept are provided. 1. FACULTY RESPONSIBILITIES AND W ORKLOAD POLICY To fulfill the mission of the University of Baltimore as a leading center for the study of law, business, and public administration, faculty members are expected to advance knowledge in their fields, to disseminate that knowledge through instructional programs, to make their expertise available to their professions and the community, and to be active in the governance of the University. All faculty members in the School of Public Affairs who teach in the MPA program are expected to fulfill these responsibilities through teaching, scholarship, and service. The distribution of each faculty member's responsibilities in teaching, scholarship, and service is determined by the faculty member, in consultation with the Executive Director of the School of Public Affairs, the Executive Committee of the School of Public Affairs NASPAA SELF-STUDY REPORT-VOLUME 1 108 UNIVERSITY OF BALTIMORE (composed of full professors in the MPA program) and the Dean of the College of Liberal Arts. The distribution of each faculty member's responsibilities in the above areas is specified each year in the faculty member's workload portfolio. The concept of the faculty portfolio is based on defining faculty responsibilities as a percentage of effort devoted to the categories of teaching, research, and service. The portfolio concept provides a framework to merge the priorities of the University, the mission of the academic programs, and the interests of individual faculty members, as well as to communicate to external groups (General Assembly) how the University is deploying its resources. The percentage of the portfolio assigned to teaching, research, and service may vary each year depending upon the mission of the academic program and the needs of individual faculty. Faculty members must annually assemble supporting materials to demonstrate their performance of responsibilities allocated in the portfolio and submit these materials to the Executive Director of the School of Public Affairs, the Executive Committee of the School of Public Affairs, and the Dean of the College of Liberal Arts. In short, the portfolio concepts builds on and incorporates existing University of Maryland System (UMS), University of Baltimore, and College of Liberal Arts policies and procedures related to tenure and promotion. 2. PROMOTION AND TENURE CRITERIA The criteria for determining promotion and tenure are established by the University of Maryland System (UMS), the University of Baltimore, and the Gordon College of Liberal Arts. The criteria for promotion and tenure in the University of Maryland System are: (1) teaching effectiveness, including student advising; (2) research, scholarship, and appropriate, creative activities; and (3) relevant service to the community, institution, and profession. The weight accorded to the above categories will vary from case to case depending upon the work assignments of the NASPAA SELF-STUDY REPORT-VOLUME 1 109 UNIVERSITY OF BALTIMORE faculty member and the mission of the academic program within the College of Liberal Arts. In all cases involving tenure, the programmatic impact of the decision must be considered. Moreover, it is the responsibility of those who evaluate candidates for tenure to determine whether that individual is likely to continue to be an active and productive teacher, scholar, and colleague after tenure is granted. With this perspective in mind, faculty who are responsible for making decisions about the tenure status of a candidate must conscientiously weight the quality of past achievements in order to judge what the future performance of the candidate will likely be. Following is a description of promotion and tenure criteria utilized by the College of Liberal Arts and the documentation used by the faculty of the School of Public Affairs to determine whether a candidate meets those standards. a. TEACHING EFFECTIVENESS The tenure and promotion guidelines of the College of Liberal Arts states that tenure appointments and promotion shall be made only when there is clear evidence of the individual's ability and commitment as a teacher. Evaluation of teaching effectiveness, ability, and commitment shall be based on all relevant materials and evidence. This evidence includes evaluations of a candidate's performance by students, peers, and supervisors. Criteria include: Information from student evaluations designed to reflect teaching excellence and creativity. Preparation and development of innovative courses, teaching materials, or instructional techniques. Written statements of evaluation by former students. NASPAA SELF-STUDY REPORT-VOLUME 1 110 UNIVERSITY OF BALTIMORE b. Peer evaluations by faculty colleagues who have observed or team-taught with the candidate. Successful direction of individual student work, e.g. independent studies, theses, or special projects. Quality and diligent advisement of students pursuing academic programs. Teaching awards or other special recognitions for teaching accomplishments. Selection for special teaching activities outside the University, (e.g. Fullbright awards, Lily awards, special lectureships or professorships at other reputable institutions). Membership on accreditation bodies concerned with teaching effectiveness. Receipt of competitive grants/contract to fund innovative teaching activities or fund stipends for students. Adoption of candidate's textbooks by accredited universities. SCHOLARSHIP AND PROFESSIONAL GROWTH According to the CLA's guidelines governing tenure and promotion, evidence of scholarship and professional growth shall be sought in the candidate's publications or creative work, supported by all relevant material. Works must be evaluated, and work in progress must be assessed. When work is a product of a joint effort, it is the responsibility of the candidate to establish as clearly as possible his/her role in the joint effort. As interpreted by the faculty of the School of Public Affairs, scholarship involves a systematic or studious inquiry or examination of theories, laws, or conclusions with the intent of discovering new ideas, providing new interpretations to enduring ideas, and disseminating the results of that work through appropriate media. It also involves the application of knowledge through research to the solution of societal NASPAA SELF-STUDY REPORT-VOLUME 1 111 UNIVERSITY OF BALTIMORE problems. Evidence of scholarship in the fields of public administration and public policy include, but is not limited to, the sources listed below. C. Books, articles, and other scholarly works published by reputable presses, scholarly journals, and publishing houses that accept works only after review and approval by peers in the discipline. Scholarly reviews of publications of the candidate. Citations of research in scholarly publications. Competitive grants and contracts to finance the development of new ideas, to deal with societal problems, or to analyze delivery of service options. Membership on editorial boards reviewing publications, panels judging grant/contract proposals, or juries judging creative works. Prizes and awards for excellence in scholarly publications or creative works. Testimony before governmental bodies concerned with research or other creative activities. Presentation of papers at professional conferences. Quality and impact of written documents/monographs produced through applied research. Appointments as consultants to local, state, national, or international public or private groups engaged in scholarly or creative endeavors. Writing book reviews for professional journals. SERVICE Faculty who teach in the MPA program and are members of the School of Public Affairs are expected to take part in the governance of the University community, to participate in the professional activities of their discipline, and to be responsive to the larger society which the University serves. In short, faculty are to play an important role in the formulation and implementation of university and college policy. Faculty should also make NASPAA SELF-STUDY REPORT-VOLUME 1 112 UNIVERSITY OF BALTIMORE contributions to their respective disciplines by fostering communication and advancing knowledge in the field. Finally, faculty should, when appropriate, render service to individuals, communities, organizations, and governmental entities when it is within the faculty member's special capacity as a scholar. They may also do so in areas beyond this when the work is pertinent and significant. Evidence of the quality of service contributions includes, but is not limited to, the sources listed below. In all instances, a distinction must be made between routine performance and high-level or innovative leadership contributions. Selection for leadership roles in divisional, school, college, or university administrative positions. Selection for membership on or leadership roles in divisional, school, college, or university ad hoc or standing committees. Selection for membership on or leadership roles in the University Faculty Senate Council, the College Faculty Senate Council, the College Executive Committee, and College Liberal Arts Council. Outstanding performance of administrative responsibilities at the division, school, college, or university-wide level. Contributions to student welfare through service on committees or advising student organizations. Election to offices in professional associations or learned societies. Service to important local, state, national, and international committees in professional organizations. Service as consultants to individuals, groups, organizations, elected officials, or public agencies on issues appropriate to one's expertise. NASPAA SELF-STUDY REPORT-VOLUME 1 Awards and other program recognitions given for service contributions by public, private, and not-for-profit organizations. 113 UNIVERSITY OF BALTIMORE 3. Quality of presentations by faculty undertaking public service instructional activities (including participant assessment). Quality of instructional materials developed for public/community presentations as measured by clientele evaluation. Impact or outcome of consultation activities, including written materials produced, testimony presented, tests and techniques developed, and/or recommendations offered. Writing of newspaper, magazine, and non-scholarly journal articles that is related to one's professional expertise. Conducting interviews for newspapers, radio, and television on issues/topics related to one's discipline or professional expertise. PROCEDURES GOVERNING PROMOTION AND TENURE a. INITIATION OF THE PROCESS In the academic year prior to the eligibility of the candidate for promotion or tenure, the Executive Director of the School of Public Affairs shall advise the candidate of his/her eligibility and shall request a written application from the candidate for promotion and tenure. The candidate shall forward the written request for promotion and/or tenure to the Executive Director of the School of Public Affairs. The Executive Director will subsequently inform the Dean of the College of Liberal Arts of those faculty who are to be considered for promotion and/or tenure in the next academic year. By the end of each academic year, the Dean of the College of Liberal Arts shall formulate a schedule for promotion and tenure to be used in the next academic year. At the same time, the Dean shall provide the candidate and the Executive Director of the School of Public Affairs with a candid, written statement of any administrative, programmatic and fiscal concerns NASPAA SELF-STUDY REPORT-VOLUME 1 114 UNIVERSITY OF BALTIMORE which, in the dean's view, could adversely affect the promotion and/or tenure application of the candidate. At the beginning of the academic year in which the actual consideration of the candidate is to take place, the Executive Director of the School of Public Affairs convenes a Promotion and Tenure (P&T) Committee to consider the candidate's application for promotion. This committee is chaired by the Executive Director, or, if necessary by a faculty member chosen by the Executive Director . The P&T Committee consists of all tenured members of the School of Public Affairs with a rank equal to or higher than the rank for which the candidate is applying. Documentation of the candidate's readiness for promotion and/or tenure is organized into a dossier and forwarded to the chair of the P&T Committee. The contents of the dossier includes: a cover letter, a vita, a summary of student evaluations, copies of scholarly works, other creative activities (books, journal articles, monographs, convention papers, grant/contract proposals, book reviews), annual faculty evaluations, annual promotion and/or tenure reviews, and any other supporting materials which the candidate or the P&T Committee may feel is relevant to conducting a thorough evaluation. In the cover letter, the candidate describes his/her workload assignments since appointment or promotion to the presently held rank. The candidate also specifies the proportions of time allocated for instruction, scholarship or other creative activities, and service. NASPAA SELF-STUDY REPORT-VOLUME 1 115 In addition, the UNIVERSITY OF BALTIMORE candidate describes his/her professional activities and attainments in relation to the criteria (teaching, scholarship and service) for promotion and tenure. b. REVIEW BY THE P&T COMMITTEE The role of the faculty in the School of Public Affairs is critical in determining whether a candidate should be granted a promotion and/or awarded tenure in the Gordon College of Liberal Arts. The recommendation of the P&T Committee carries the weight of informed professional judgment and is accorded substantial deference by the college-wide Review and Appeals Committee and by university administrators. The responsibilities of the P&T Committee are to evaluate the candidate's record according to the criteria governing tenure and promotion and to assess the contribution of the faculty member to the mission and curriculum of the MPA program. It is the responsibility of the chair of the P&T Committee to insure that a quorum is present at meetings in which a candidate's qualifications are being discussed. Following a systematic and rigorous evaluation, P&T Committee members vote on whether to recommend the candidate for tenure and promotion. A simple majority of faculty voting yes (aye) is required to decide whether the candidate is recommended. Faculty members may vote ye(aye), no (nay), or abstain. An abstention does not count as a vote. The total number of yes, no, and abstention votes must be recorded. Following this review, the chair of the P&T Committee writes a Report and Recommendation that summarizes the votes and addresses in detail the rationale for the recommendation. In the event that the chair of the P&T Committee disagrees with the affirmative vote of the faculty, the Executive Director of the School of Public Affairs designates another appropriate faculty NASPAA SELF-STUDY REPORT-VOLUME 1 116 UNIVERSITY OF BALTIMORE member, (i.e., one who agrees with the majority), to write the Report and Recommendation. The Report and Recommendation is forwarded to the college-wide Review and Appeals Committee, the Dean of the college, and the candidate. Any member or members of the P&T Committee who cannot support the majority Report and Recommendation have the option of writing a minority report that details his/her rationale for the dissent. A faculty member who abstains does not have to provide a reason for why he/she chooses to do so. After receiving the Report and Recommendation, the candidate has one week to respond in writing to it. The candidate can either accept the recommendation or file an appeal with the CA's Review and Appeals Committee. A discussion of the role and responsibilities of the Review and Appeals Committee is provided below. c. COLLEGE REVIEW AND APPEALS COMMITTEE The next level of review and/or appeals is the college-wide Review and Appeals Committee (R&A). This committee examines the recommendations of the Personnel and Tenure Committees to insure that the criteria, requirements, and procedures were correctly adhered to when making promotion and/or tenure recommendations. Moreover, the Review and Appeals Committee serves as the first-level forum for appeal of a negative recommendation by a P&T Committee. The scope of review employed by the R&A Committee includes both substantive and procedural issues. The committee determines whether there were any factual omissions or inaccuracies, in the evidence considered, any procedural irregularities, and any failure to apply the NASPAA SELF-STUDY REPORT-VOLUME 1 117 UNIVERSITY OF BALTIMORE appropriate standards to the particular case. The R&A Committee considers the full record of the P&T Committee decision, but has to show deference to the decision rendered by the P&T Committees regarding matters of substance. If a majority of the Review and Appeals Committee members concludes that there are factual omissions or inaccuracies in the record, procedural irregularities, a failure to apply the requisite criteria, or a lack of substantial evidence to support the decision, the reviewing body reports its findings to the candidate, the promotional unit, and the Dean of the College of Liberal Arts. The Review and Appeals Committee can recommend that the case be reconsidered by the P&T Committee in light its findings or that the Dean of the college consider reversing the recommendation (either positive or negative) of the promotional unit. The decisions of the Review and Appeals Committee are only advisory. They are not binding on either the School of Public Affairs or the Dean of the College of Liberal Arts. In all instances, the Review and Appeals Committee must provide a written statement of its recommendations. This information must be transmitted through appropriate channels to the candidate. Any member of the R&A Committee who cannot support the majority recommendation as the option of writing a minority report that shall include the rationale for dissent. The R&A Recommendation, along with any minority report, shall be forwarded to the Dean of the College, the P&T Committee, and the candidate. Upon receipt of the R&A recommendation, the P&T Committee as well as the candidate shall have two weeks to respond. Any responses are forwarded to the Dean of the CA and become part of the record. NASPAA SELF-STUDY REPORT-VOLUME 1 118 UNIVERSITY OF BALTIMORE The Review and Appeals Committee is composed of five tenured and promoted faculty members; one for each division/school within the CLA. Members of this committee must be active in their disciplines and hold ranks equal to or higher than those they are making decisions on. The division/school through a vote of its faculty selects a qualified individual to serve as a member of the R&A Committee. Dr. Durant served this year as the School of Public Affairs' representative on the R&A Committee. Prior to Dr. Durant, Dr. Henderson served on the Committee. d. RECOMMENDATION OF THE DEAN After receipt of all materials submitted in the earlier stages of the review process (e.g. supporting materials, reports, recommendations, and responses), the Dean of the College (at the present time Dr. Carl Stenberg) considers the candidate's application for tenure and promotion. The dean may request or consider additional material or speak with other informed parties. The Dean is responsible for filing a written Report and Recommendation that indicates whether he affirms or reverses the recommendation of the promotional unit. In making that determination, the Dean considers the recommendation made by the College Review and Appeals Committee. In this Report and Recommendation, the Dean sets forth in detail the rationale for his recommendation, including but not limited to institutional considerations, the candidate's record, the division/school's curriculum and mission, and any other relevant matters concerning the candidate's application. The Dean's Report and Recommendation, along with all materials submitted in earlier stages, is forwarded to the Provost of the University, the NASPAA SELF-STUDY REPORT-VOLUME 1 119 UNIVERSITY OF BALTIMORE chair of the College Review and Appeals Committee, the chair of the P&T Committee, and the candidate. Upon receipt of the Dean's Report and Recommendation, the candidate has two weeks to respond in writing. All responses are be forwarded to the chair of the P&T Committee, the chair of the College Review and Appeals Committee, the Dean of the College of Liberal Arts, and the Provost of the University. If a candidate wishes to appeal the Report and Recommendation made by the Dean of the College of Liberal Arts, he/she informs the Provost in writing within two weeks of receiving the dean's recommendation. e. PROVOST'S RECOMMENDATION When a faculty member is under review for tenure and promotion, the Provost considered all prior recommendations, including the Dean's recommendation and all reports and recommendations on which the Dean's recommendation was based. After arriving at his own recommendation, the Provost forwards this recommendation to the President of the University. If the Provost's recommendation is negative, the candidate has ten calendar days within which to appeal the recommendation by requesting the President of the University to convene the University Faculty Appeals Committee. Grounds for appeal include: procedural errors, failure to give adequate consideration to the candidate's record, a recommendation that is arbitrary, capricious, or not supported by the evidence; a recommendation that is based on any consideration that violates academic freedom; and a recommendation which violates the explicit understanding concerning the criteria that govern tenure and promotion. The University's Faculty Appeals NASPAA SELF-STUDY REPORT-VOLUME 1 120 UNIVERSITY OF BALTIMORE Committee has to conduct its deliberations in a timely manner and submit a report to the President regarding the Committee's findings and conclusions. f. GRANTING OF TENURE AND PROMOTION Final authority for granting promotion and tenure of faculty resides with the chief executive officer of the University. 5.41 FACULTY INSTRUCTION A. ADDRESS THE QUALITY OF FACULTY INSTRUCTION. AS APPROPRIATE, REFERENCE SHOULD BE MADE TO MEASURES OF QUALITY SUCH AS SUMMARIES OF COURSE EVALUATIONS, EXIT INTERVIEWS, GRADUATE SURVEYS AND RELATED INFORMATION. The University of Baltimore conducts a number of different assessments regarding student perceptions of faculty quality. In 1990, the MPA program at the University of Baltimore conducted a survey of program graduates and asked a number of questions regarding the quality of instruction. When questioned about the MPA program faculty, approximately 80% of the respondents felt that the faculty exposed the students to a variety of views, were well prepared for class, and communicated clearly the subject matter to their classes. More than 90% of the respondents stated that MPA program faculty were very knowledgeable about their subject area. More than 60% of MPA graduates felt that the faculty graded fairly and were accessible to students. In 1996, a second survey of program alumni was undertaken to obtain feedback on the performance of the program. Surveys were sent to all program alumni (approximately 675 alumni) and responses were received from 213 alumni. Alumni were asked whether they felt that the MPA program had improved their understanding of the skills and knowledge areas identified by the faculty as critical for administrators (see Table 2.1 for skill areas). Over 70 percent of the respondents indicated that the program helped improve most of these skills either “somewhat” or “a great deal”. The areas in which respondents found the program to be most helpful were in the areas of written communication (82 percent) and problem solving (80 percent). The skills areas where a proportion of alumni found the MPA NASPAA SELF-STUDY REPORT-VOLUME 1 121 UNIVERSITY OF BALTIMORE program “did not improve their understanding at all” were client orientation (40 percent); information resources (32 percent); negotiation (39 percent) and tolerating ambiguity (31 percent).13 Again, it is important to note that many of these students are reacting to their experience before our program reforms were instituted. 13 The program has recognized the weaknesses in the areas of information resource management and negotiation and has hired Dr. Thomas Darling, who has specializations in both areas. Dr. Darling will begin teaching in Fall 1996. NASPAA SELF-STUDY REPORT-VOLUME 1 122 UNIVERSITY OF BALTIMORE In the knowledge areas identified by the faculty as important for administrators, at least 49 percent of the respondents felt that the program had either improved knowledge “noticeably” or “a great deal” for all of the knowledge areas. Areas in which the program performed well were organizational dynamics (84 percent); evolution of public administration as a profession (75 percent); knowledge of governmental institutions and processes (66 percent); critical analysis of managerial problems (65 percent); decision making (63 percent); and the role of managers in a democratic society (61 percent). Alumni also felt that the program performed slightly less strongly in the areas of innovations in public management (59 percent); management of people (56 percent); strategic thinking (56 percent);use of information resources (54 percent); ethical issues in management (53 percent); management of financial resources (49 percent);and communication skills (49 percent).14 Alumni also felt that they had been treated fairly by faculty in the program with nearly 93 percent of respondents indicating that they either strongly agreed or agreed with the statement. Respondents also felt that the program was responsive to their needs as individuals, with 80 percent of respondents expressing either strong agreement or agreement with this statement. (See Appendix B for complete results). Finally, the capstone course promotes feedback from the graduating students not only on that course but on potential deficiencies in the MPA program. Valid concerns raised by the capstone students have resulted in changes to the MPA curriculum at UB. Faculty evaluations from the self-study year will be available for NASPAA site representatives to review. B. IDENTIFY EFFORTS TO IMPROVE THE INSTRUCTIONAL PROGRAM, INCLUDING STUDENT ADVISEMENT, TEACHING METHODS, COURSE CONTENT, AND INNOVATIVE CURRICULA 14 In reviewing these results it should be noted that the survey was sent to all alumni and would not reflect the creation of required courses in “Legal and Ethical Environment” and “Information Resources Management” or the changes which refocused the “Public Management” course to “Innovations in Public Management”. NASPAA SELF-STUDY REPORT-VOLUME 1 123 UNIVERSITY OF BALTIMORE DEVELOPMENT. DESCRIBE THE PROCEDURES FOR PROMOTING AND MAINTAINING QUALITY TEACHING STANDARDS. The University of Baltimore's MPA Program places a great deal of emphasis on quality teaching. Faculty members are required to demonstrate substantial knowledge of their subject matter, to communicate that knowledge to their students, and to encourage student participation in discussions of public administration issues. Teaching excellence is promoted and maintained through a number of avenues. The primary mechanism for promoting and maintaining teaching effectiveness is a system of student evaluations. Student evaluations are administered each semester for every course offered by full-time and part-time MPA faculty members. It is the responsibility of the Executive Director to complete both qualitative and quantitative evaluation data for each faculty member in the department and incorporate this information into the Executive Director’s annual report concerning each faculty member. This evaluation survey is reviewed by the Director, the MPA Program Director, and the individual MPA faculty member for apparent and/or perceived deficiencies. A second mechanism for promoting and maintaining quality teaching is that the Executive Director requires each member of the department to produce a general statement each year evaluating his or her own performance in the classroom. Faculty members provide a statement regarding the objectives of their courses, how these objectives were achieved, and how the course was organized. In addition, the Executive Director and the MPA Program Director examine course syllabi and the selection of texts to insure that the content of the course is meeting the MPA PROGRAM'S MISSION STATEMENT. This process requires individual faculty members to identify activities which could improve their teaching in the coming semester. It also allows the Executive Director and the MPA Program Director to monitor any changes to insure that they are in keeping with the mission statement of the Program. In addition, the strategic planning exercise reviewed in NASPAA SELF-STUDY REPORT-VOLUME 1 124 UNIVERSITY OF BALTIMORE Standard 2 also fostered curricula review with an eye to changing courses and teaching methods to remain current with the needs of the field. The final mechanism for promoting and maintaining quality teaching is through faculty development initiatives provided by the College of Liberal Arts. Faculty development for members of the department has included seminars on writing across the curriculum and money to travel to professional meetings to discuss state-of-the-art developments in teaching public administration. The Yale Gordon Foundation provides money each year to faculty members who wish to engage in faculty development activities. MPA faculty members are eligible to apply for such monies. Student evaluations and the Executive Director’s annual reports are an important component of the record for tenure and promotion review. In addition, three other documents are required of all candidates. They must provide a general statement of their teaching philosophy, provide a detailed description of two courses, and provide a statement of their teaching contributions to the department's degree requirements. Faculty members are asked to discuss any innovative or non-traditional teaching methods they employ in their classes. Finally, faculty members must submit a statement describing their roles and activities in student advising. In sum, the MPA program, the School of Public Affairs, and the College of Liberal Arts place a great deal of emphasis on quality teaching. It is essential that MPA faculty members be able to effectively convey knowledge to students. C. DESCRIBE THE NORMAL FACULTY TEACHING ASSIGNMENTS IN TERMS OF SEMESTER, CREDIT HOURS PER ACADEMIC YEAR AND NUMBER OF DIFFERENT PREPARATIONS PER SEMESTER AND ACADEMIC YEAR. The official teaching load in the College of Liberal Arts is twelve credit hours per semester. State and University policies permit the granting of release time in certain circumstances, as long as provisions regarding class size and budgetary restrictions are met. Specific situations in which release time maybe granted include: NASPAA SELF-STUDY REPORT-VOLUME 1 125 UNIVERSITY OF BALTIMORE Teaching in a graduate program; Engaging in a major research project; and Performing heavy administrative duties. As a result of the release time policy granted by the President and Provost of the University, the normal teaching load for faculty in the MPA program is nine credit hours per semester (18 credit hours per year). The Executive Director teaches three credit hours per semester and the MPA Program Director teaches six credit hours per semester. Full-time MPA faculty members may be able to get their teaching load reduced from nine hours to six hours per semester if they are engaged in a major research project or performing a public service activity for the Schaefer Center for Public Policy or for some governmental or not-forprofit organization. However, it should be noted that for distinguished faculty (Drs. Durant, Gawthrop and Henderson), the teaching load is four courses per year. All attempts are made to minimize the number of preparations that faculty must undertake each semester and year. Although faculty may have two preparations per semester, the tendency is for faculty to teach the same MPA core courses each semester. Thus, the yearly course preparation is usually limited to two courses if the faculty member only teaches core courses and three course preparations if the faculty member teaches one core course and two elective courses in the MPA program. D. DESCRIBE THE PROGRAM’S POLICY FOR PLANNING CLASS SIZES (STUDENTS ENROLLED PER SECTION) FOR THE REQUIRED COURSES AND FOR THE ELECTIVE COURSES. The MPA Program Director and the Executive Director determine the number of courses to be offered each semester based upon enrollment trends, curriculum needs, specialization requirements, and faculty interests. The desired average class size for MPA core courses is between 25 and 30 students, and the desired average class size for elective courses is 12 to 15 students. However, the policy of the department is to provide well- NASPAA SELF-STUDY REPORT-VOLUME 1 126 UNIVERSITY OF BALTIMORE rounded course offerings each semester, rather than limit offerings and force optimum class sizes. The registration system of the University permits upper enrollment limits to be placed on each class. MPA classes are typically capped at 25 students, although some courses (e.g., the labor intensive capstone course) have had much lower enrollment caps (15 students). Once the maximum class enrollment is reached, the student is referred to the instructor so that additional enrollments are decided on a case by case basis after discussion with the faculty member. In addition, if students have not paid their tuition by a specified date, their enrollment is deleted (although they can re-enroll), thus freeing additional seats for students who are registering late. Students enrolled in the MPA program typically meet with the MPA Program Director for approval of course selections prior to registering each semester. Through the advising process, every effort is made to insure that students are distributed as evenly as possible in MPA program courses. E. DESCRIBE YOUR PROGRAM'S POLICY FOR INCLUDING DISSERTATIONS, THESES AND MASTER'S PAPERS AS PART OF THE TEACHING ASSIGNMENT. The MPA program has not developed a policy regarding the supervision of dissertations, theses and master's papers as part of an instructor's teaching assignments. This stems from the fact that the department does not offer a Ph.D. program and does not require a thesis or master's paper as part of the MPA degree requirements. Under the current catalog, students do have the option of writing a thesis in lieu of taking six credit hours of course work.15 However, only one student in the history of the MPA program (in 1981) has chosen to write a thesis. Consequently, this has not been an area of faculty concern. 15 It should be noted that the thesis option has been deleted under the catalog addendum that will take effect in Fall 1996. NASPAA SELF-STUDY REPORT-VOLUME 1 127 UNIVERSITY OF BALTIMORE F. DESCRIBE YOUR PROGRAM'S POLICY FOR ASSIGNING FULL-TIME PARENT CAMPUS FACULTY TO TEACHING COURSES AT OFF-CAMPUS LOCATIONS. Although the University of Baltimore has offered courses at off-campus locations (Shady Grove Center and Annapolis Center), the vast majority of these courses have been delivered via interactive video facilities. Thus, the instructor has remained on the main campus. Commencing Fall 1996, the MPA program will begin offering courses at the Gateway Center of Howard Community College. At present, full-time faculty are being assigned to teaching at this facility as part of their normal teaching load. However, a college committee is reviewing the issues concerning faculty workload and compensation at offcampus locations. G. FACULTY TEACHING LOAD INFORMATION: PROVIDE A TABLE FOR CLASS SIZES FOR THE SELF-STUDY YEAR AND THREE PRECEDING YEARS. PLEASE INCLUDE ALL REQUIRED COURSES AND ELECTIVE COURSES FOR THE PROGRAM. TABLE V-9 MPA CLASS SIZES CLASS SIZE * 19921993 REQUIRED 19921993 ELECTIVE 19931994 REQUIRED 19931994 ELECTIVE 19941995 REQUIRED 19941995 ELECTIVE 19951996 REQUIRED 19951996 ELECTIVE 1-9 1 0 1 3 3 6 2 6 10-19 4 7 6 6 5 4 10 4 20-29 14 3 10 2 11 2 6 1 30-39 5 0 5 0 3 0 4 0 40-49 0 1 0 0 0 0 0 0 Over 50 0 0 0 0 0 0 0 0 These data reflect only the Fall and Spring Semesters. In addition, the University uses a convention for registration that separate sections of a course are created for Interactive Video Courses. However, for calculating faculty workload policy, the remote sites are considered part of the on-campus course. The latter convention is followed here. NASPAA SELF-STUDY REPORT-VOLUME 1 128 UNIVERSITY OF BALTIMORE H. ACTUAL CREDIT HOURS TAUGHT BY FACULTY: PROVIDE A TABLE SHOWING THE TOTAL CREDIT HOURS TAUGHT BY EACH NUCLEUS FACULTY MEMBER FOR THE SELF-STUDY YEAR AND PRECEDING YEAR. TABLE V-10 FACULTY CREDIT HOURS* AY 1995-1996 NAME OF FACULTY GRADUATE AY 1994-1995 UNDERGRADUATE TOTAL GRADUATE UNDERGRADUATE TOTAL Cheesman, Fred 6 0 6 0 6 6 Downey, Lawrence 9 6 15 9 9 18 Durant, Robert 9 3 12 12 0 12 NA NA NA 6 9 15 Gawthrop, Louis 6 6 12 6 6 12 Haynes, Donald 6 6 12 6 6 12 Henderson, Lenneal 6 9 15 6 6 12 Lippincott, Ronald 18 0 18 12 0 12 Martin, Daniel 12 6 18 12 6 18 Stenberg, Carl 3 0 3 NA NA NA Swaim, Richard 2 15 17 6 12 18 Thomas, Larry 6 0 6 3 0 3 Florestano, Patricia * Wilson-Gentry, 6 3 9 6 0 6 Laura This table includes only information from the Spring and Fall semesters of each academic year. Courses taught through interactive and compressed video formats at remote locations typically have separate sections in the class schedule. For faculty workload calculations, however, these sections are collapsed into one class. The latter convention is used in these calculations. There are no continuing education courses taught at the University of Baltimore. 5.42 RESEARCH A. RESEARCH: PLEASE LIST ALL RESEARCH UNDERTAKEN BY NUCLEUS FACULTY MEMBERS DURING THE SELF STUDY YEAR AND THE THREE PRECEDING YEARS. THE INFORMATION MAY BE ORGANIZED INTO CATEGORIES AS APPROPRIATE TO THE PROGRAM BUT IT SHOULD INCLUDE NAME OF FACULTY, NAME OF THE RESEARCH PROJECT, THE RESEARCH PRODUCT, THE FUNDING (EXTERNAL SUPPORT, INTERNAL SUPPORT, UNFUNDED AND DATES). Fred Cheesman 1. Forecasting Admissions to a Juvenile Justice System with stochastic models. This research was unfunded and was conducted from 1993 to 1996. The products from this research lead to a dissertation and an article submitted for review and possible publication by the Journal of Quantitative Criminology (April 1996). 2. Comparing time series regression models: Forecasting admissions to a juvenile correctional system. This research was conducted from 1993 to the present time. This research will lead to an article to be placed under review by the Journal of Quantitative Criminology in June 1996. NASPAA SELF-STUDY REPORT-VOLUME 1 129 UNIVERSITY OF BALTIMORE 3. Comparing computer intensive with autoregressive multiple models. This research is on-going and was funded by an internal Yale Gordon College Research Stipend. This research resulted in a paper presented at the 1995 meeting of the American Society of Criminology. It will be submitted to a peer reviewed journal. 4. Using ARIMA models to forecast juvenile correctional admissions. This research is on-going and is unfunded. A paper containing the findings of this research is to be presented at the 1996 meeting of the American Society of Criminology and then submitted to a peer reviewed journal. 5. A test of the demographic disaggregation technique for forecasting admissions to juvenile correctional systems. This research is on-going and is unfunded. This research has resulted in a paper to be presented at the 1996 meeting of the American Society of Criminology. It will be submitted to a peer review journal. 6. Evaluation of co-production service delivery: Nuisance abatement in Harlem Park and its effect on Crime and Fear of Crime. A grant proposal is pending at the National Institute of Justice. Lawrence Downey 1. From 1992 to 1996, Dr. Downey has been exploring the economic development potential and policy implications of large stadiums and sports complexes. This research has been unfunded and has resulted in a number of papers presented at conferences. Among the products of this research are: a. "Alexandria-One, Redskins-Zero," presented at Western Social Science Association Conference, Corpus Christi, Texas, April 21-24, 1993. b. "The Washington Redskins' Proposed Football Stadium Site in Laurel, Maryland: A Game of Economic Development Politics," Western Social Science Conference, Oakland, California, April 2629, 1995 "The Proposed JKC Stadium and Economic Development Politics in Prince George's County, Maryland," Western Social Science Conference, Reno, Nevada, April 17-20, 1996 c. 2. Dr. Downey has recently begun exploring (1995-1996) issues of land and economic development in a rural Virginia county. This research is unfunded and is expected to result in a 1997 paper: "Westward Ho! vs Tally Ho!: The Politics of Economic Development in Western Loudoun County, Virginia." 3. Other projects undertaken by Dr. Downey in the 1993-1996 time period include unfunded research into the structure and duties of economic development agencies. This unfunded research has resulted in : NASPAA SELF-STUDY REPORT-VOLUME 1 130 UNIVERSITY OF BALTIMORE a. "Local Economic Development Agencies as Project Coordinators," ASPA Conference, San Francisco, California, July 17-21, 1993 b. "The Baltimore/Washington Economic Common Market: An Integrating Concept for Competing Economic Development Bureaucracies". Unpublished manuscript. Robert F. Durant 1. 2. Research into "Sovereign Impunity: Politics, Pollution, and the `Democratic Deficit' in America". This research was funded by $25,000 grant from the Smith Richardson Foundation from 1993 to present. Products from this research include: a. Book: About Face, (Duke University Press). b. "The Democratic Deficit in America," Political Science Quarterly, vol. 110:1 (Spring 1995). c. "Public Policy, Overhead Democracy, and the Professional State Revisited," Administration & Society, vol. 27:2 (August 1995). d. "Hazardous Waste, Regulatory Reform, and the Reagan Revolution: The Ironies of an Activist Approach to Deregulating Bureaucracy," Public Administration Review (November/December, 1993). Dr. Durant has followed the experience of the University of Baltimore MPA program in conducting outcomes based assessment with further exploration into the issue of outcomes based assessment. This research project has been conducted from 1994 to the present and has been funded internally through a Schaefer Research Chair Stipend. The products of this research project include: a. 3. "Seizing the Moment: Outcomes Assessment, Curriculum Reform, and Graduate Professional Education," International Journal of Public Administration (accepted for publication). Total Quality Management Project: This project involved exploration of the conditions under which TQM could be used effectively. This project is unsupported and has been conducted from 1994 to present. Products from this research include: a. “Evaluating TQM: The Case for a Theory-Driven Approach," with Laura Wilson-Gentry, Public Administration Review, vol. 54, no. 2 (March/April 1994). b. "Public Management, TQM, and Quality Improvement: Toward a Contingency Strategy," with Laura Wilson-Gentry, American Review of Public Administration, vol. 23 (September 1993). NASPAA SELF-STUDY REPORT-VOLUME 1 131 UNIVERSITY OF BALTIMORE c. 4. 5. "TQM, Organizational Scorecards, and Public Administration," in Steven Condrey, ed., Handbook of Human Resource Management (Jossey-Bass, Forthcoming, 1997). Regulatory Policy Project: Exploration of various aspects of regulatory policy in the United States. The time frame for this project is from 1993 to the present. This research project has been supported internally through a Schaefer Center Research Chair grant. a. "Beyond Profitability: Hybrid Enterprise, Service Delivery, and the Denationalization of British Telecom," with Antony Moussios, and Jerome S. Legge, Jr., Journal of Public Policy (accepted for publication). b. "The Politics of Growth Management Reform in the States: A Comparative Analysis," with Larry Thomas and Don Haynes, Policy Studies Review, vol. 12:3/4 (Autumn/Winter 1993). Note: This article received the Jeffrey L. Pressman Award from the Policy Studies Organization as the best article appearing in this journal during 1994. c. "Domestic Programs, Budget Outlays, and the Reagan Revolution: A Test of Competing Theories in Four Policy Arenas," with Teresa Klusner, and Jerome S. Legge, Jr., Journal of Public Administration Research and Theory, vol. 2:4 (October 1992). d. "Policy Tools, Regulatory Reform, and Theory-Building: Lessons from the Traffic Safety Arena," with Jerome S. Legge, Jr., Political Research Quarterly, vol. 46:3 (September 1993). [This is the former Western Political Quarterly]. American Bureaucracy Project: In large part, this project focuses on the environmental bureaucracy. This project has been undertaken from 1993 to the present and has been supported internally by a Schaefer Center Research Chair. The products of this project include: a. Book Proposal: Contract with Jossey-Bass Publishers to produce a book on environmental administration due by December 1997 (coauthored with Rosemary O'Leary of Indiana University and Dan Fiorino of U.S. Environmental Protection Agency. b. "Worldwide Groundwater Pollution," in Robert Paehlke, ed., Conservation and Environmentalism: An Encyclopedia (New York and London: Garland Publishing, Inc., 1995). c. "The Tennessee Valley Authority," in Robert Paehlke, ed., Conservation and Environmentalism: An Encyclopedia (New York and London: Garland Publishing, Inc., 1995). d. "The Department of the Interior," in George Kurian, ed., Oxford Historical Guide to American Government (New York: Oxford University Press, 1997). NASPAA SELF-STUDY REPORT-VOLUME 1 132 UNIVERSITY OF BALTIMORE Patricia Florestano 1. 2. Dr. Florestano has continued her research into various aspects of cooperative agreements among governments. These projects were unfunded and have included: a. “Past and Present Utilization of Interstate Compacts in the United States,” Publius: The Journal of Federalism, Vol. 24:4 (Fall 1994). b. “The Acceptablility of Regionalism in Solving State and Local Problems” with L. Wilson-Gentry, Spectrum: The Journal of State Government, Vol. 67: 3 (Summer 1994). Dr. Florestano has also continued research into issues involving state government, particularly Maryland State Government. These projects were unfunded and have included: a. “Women’s Caucus to Football Color the 1994 Maryland Legislature,” Comparative State Politics, Vol. 15: 4 (August 1994). b. “Public Acceptability of Taxing Alternatives,” with D. Haynes, Public Administration Quarterly, Vol. 17 (Winter 1994). c. “1993 Maryland General Assembly Health Reform Legislation,” Comparative State Politics, Vol. 14: 5 (November 1993). d. “The Case of the Failed Nomination: Subtexts in a State Legislature,” PS: Political Science and Politics (September 1993). e. Maryland Policy Choices 1995: Public Opinion and Policy Choices, with Larry Thomas, Don Haynes, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1995. f. Maryland Policy Choices 1994: Public Opinion and Policy Choices, with Larry Thomas, Don Haynes, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1994. g. Maryland Policy Choices: 1993, with Larry Thomas, Don Haynes, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1993. h. Maryland Policy Choices: 1992, with Larry Thomas, Don Haynes, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1992. Louis Gawthrop 1. Dr. Gawthrop has continued his research into the various issues concerning public administration and public ethics. Among his numerous publications in these areas are: NASPAA SELF-STUDY REPORT-VOLUME 1 133 UNIVERSITY OF BALTIMORE 2. a. "The Ennobling of Democracy," (BRE), Society, (NovemberDecember, 1992). b. "The Ethical Foundation of American Public Administration," International Journal of Public administration, Symposium Issue, Dan Martin (ed.) (January-February, 1993). c. "Ethics and Democracy: A Call for 'Barefoot Bureaucrats'", Inaugural Lecture, Monograph, Erasmus University, Rotterdam: February, 1993. d. "Public Management and the Common Good: The Search for a Sense of Purpose," Professional Ethics, Vol.3:1 (1994). In addition, Dr. Gawthrop is conducting research into the historical figures in the field and their impact on public administration today. Among the articles resulting from this research are: a. "Dorothea Lange and Visionary Change," Society (July-August 1993). b. "Images of the Common Good," Public Administration Review, Vol. 53: 6 (November/December 1993). c. "In the Service of Democracy," International Journal of Public Administration, Symposium Issue, Kathryn Denhardt and Richard Green (eds.), Vol.17:12 (1994). R. Don Haynes 1. Dr. Haynes is continuing his research into environmental and growth management issues. This research is unfunded and has resulted in: a. 2. "The Politics of Growth Management Reform in the States: A Comparative Analysis," with Larry Thomas and Robert Durant, Policy Studies Review, vol. 12:3/4 (Autumn/Winter 1993). Note: This article received the Jeffrey L. Pressman Award from the Policy Studies Organization as the best article presented in that journal. As Director of Survey Research for the Schaefer Center for Public Policy, Dr. Haynes continues work in areas of survey research. This research is unfunded and has resulted in: a. “Public Acceptability of Taxing Alternatives,” with Patricia Florestano, Public Administration Quarterly, Vol. 17 (Winter 1994). b. Maryland Policy Choices 1996: Public Opinion and Policy Choices, with Larry Thomas, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1996. NASPAA SELF-STUDY REPORT-VOLUME 1 134 UNIVERSITY OF BALTIMORE 3. c. Maryland Policy Choices 1995: Public Opinion and Policy Choices, with Larry Thomas, Pat Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1995. d. Maryland Policy Choices 1994: Public Opinion and Policy Choices, with Larry Thomas, Pat Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1994. e. Maryland Policy Choices: 1993, with Larry Thomas, Pat Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1993. f. Maryland Policy Choices: 1992, with Larry Thomas, Pat Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1992. Dr. Haynes is currently working with the Maryland Department of the Environment on a project dealing with comparative risk assessment Lenneal Henderson 1. 2. Dr. Henderson continues his work in areas related to minority concerns and public policy. This work, in part, has been supported by a Henry Welcome Fellowship and has resulted in the following publications: a. "Federal Contract Policy & Management: The Small Business Administration's Set-Aside Program," International Journal of Public Administration, (June 1995). b. "Managing Diversity in Organizations: Empirical, Normative and Public Policy Issues," in Elsie Cross, Frederick Miller and Edith Seashore, Editors, The Promise of Diversity (Burr Ridge, Illinois: Richard D. Irwin, Inc. (1994) c. "African Americans in the Urban Milieu: Conditions and Trends," in Billy Tidwell, Ed., The State of Black America, 1994 (New York: National Urban League,1994). d. "Budgets, Taxes and Politics: Options for African American Politics," in Huey L. Perry and Wayne Parent, Editors, Blacks in the American Political System (Gainesville, Florida: 1994) University of Florida Press. e. "Empowerment Through Entrepreneurship Americans,"The State of Black America, 1993. Among African Dr. Henderson also conducts research into public and urban management concerns. This research is supported in part by a Henry Welcome Fellowship and has resulted in the following publications: NASPAA SELF-STUDY REPORT-VOLUME 1 135 UNIVERSITY OF BALTIMORE 3. a. "The Government Performance and Results Act: Metrics, Marketing and Meaning," The Public Manager, (April 1995). b. "Baltimore: Managing the Civics of a `Turnaround' Community," National Civic Review, V.80, N.3.,( Fall 1993). Finally, Dr. Henderson is concerned with aspects of comparative administration. This research, in part, is supported by a Henry Welcome Fellowship and has resulted in the following publications: a. Energy Management in Third World Nations (forthcoming 1996) b. "Managing Human and Natural Disasters in Developing Nations: The Multidimensional Bureaucratic Role," in Ali Farazmand, Editor, The Handbook of Bureaucracy (New York: Marcel Dekker, Inc. 1994). Ronald Lippincott 1. Dr. Lippincott continues his research into strategic management in the health care professions. This work has been funded through a University of Baltimore sabbatical and resulted in: a. 2. Strategic Adaptation in the Health Professions with James Begun, (Jossey-Bass 1993). The second research project undertaken by Dr. Lippincott involved directing a survey of Maryland physicians concerning the issue of physician selfreferral. The survey resulted in: a. The Incidence of Physician Self-Referral in Maryland, which was prepared for the Maryland General Assembly. The Research was internally funded by the Schaefer Center for Public Policy and the Institute for Governmental Service. Daniel Martin 1. Dr. Martin continues his research into the historical foundations of public administration and their implications for the development of the field. This research has been on-going from 1993 to 1996 and is unfunded. The work has resulted in the following journal articles: a. “The ‘Other’ Papers on the Science of Administration,” International Journal of Public Administration, in press, to appear late 1996. b. “From Mechanical Engineering to Reengineering: What Would Frederick Taylor Think of Modern Management Thought?” Journal of Management History, Vol. 1 (1995). c. "Foundations of Public Administration: Introduction to the Symposium" and "Competing Motives in the Formation of American NASPAA SELF-STUDY REPORT-VOLUME 1 136 UNIVERSITY OF BALTIMORE Public Administration," in a symposium issue of International Journal of Public Administration edited by himself, Vol. 16 (1993). Carl Stenberg 1. Dr. Stenberg is continuing his studies into state and local government and federalism-related issues. This research is unsupported and has resulted in the following publications: a. “Recent Trends in State Spending: Patterns, Problems, Prospects,” Publius (Summer 1994). b. “How will the Clinton Era Affect State and Local Government?” with James Knude, State and Local Government Review, (Fall 1993). Richard Swaim 1. 2. 3. Dr. Swaim has been involved in research on new ways of using metaphor, video images and new paradigms for envisioning information. Chaos theory, dissipative structures and nonlinearity form the cornerstones of the new paradigm presented in both text and video. A 1996 Gordon College Summer Stipend will support incorporating data in an effort to portray a literal portrait of arts policy. The products of this research included: a. "Imaging/Imagining Policy Networks: A New Geometry," Presented at the 1995 Social Theory Politics and the Arts meeting, Santa Barbara. b. "Imagining Policy Networks: A New Geometry," paper and video presented at the April 1995 annual meeting of the Pennsylvania Political Science Association, Gettysburg College. Adding multimedia and interactive technologies to traditional teaching methods resulted in creation of a "bookend video" for an undergraduate class on central European culture and politics. A Gordon College Summer Stipend supported this effort. The products of this research were: a. "Nature, Culture, Art at the fin d'siecle: Central Europe," a paper and video presented at the Art-Culture-Nature conference at Salisbury State University, April 1995 . b. "Straddling the fin d'siecle, again..." a paper and video presented at the Annual Conference on Social Theory, Politics and the Arts, Baton Rouge, October 1994. Under contract with the National Endowment for the Arts, "Research About Artists: A Round table" was developed during the Summer 1993. A Final Report was prepared for the Research Division, National Endowment for the Arts, and submitted October 1993. NASPAA SELF-STUDY REPORT-VOLUME 1 137 UNIVERSITY OF BALTIMORE a. This work resulted in an article: "To Every Age its Art, to Art its Age" Journal of Arts Management and Law Volume 24, (Spring 1994). ARTSUSA (American Council for the Arts). Larry Thomas 1. 2. Research into behaviorally based welfare reform initiatives. This research is on-going and is in part supported by a grant by the Maryland Department of Human Resources to evaluate its Primary Prevention Initiative program. Products of this research include: a. “Paternalistic Welfare Reform” with Robert Stoker, Laura WilsonGentry, and Grace Clark to be published in a symposium on welfare reform in the Journal of Health and Human Services Administration (1996 forthcoming). b. Maryland's Primary Prevention Initiative: An Interim Report, with Laura Wilson-Gentry, et. al. (Schaefer Center for Public Policy, University of Baltimore), October 1995. c. Pre-PPI Environment, with Laura Wilson-Gentry, Robert Stoker, and George Rawson (Schaefer Center for Public Policy, University of Baltimore) June 1994. Dr. Thomas has also been active in the study of growth management in the states. This research is unfunded and has resulted in: a. 3. Another research project undertaken by Dr. Thomas involved directing a survey of Maryland physicians concerning the issue of physician self-referral. The Research was internally funded by the Schaefer Center for Public Policy and the Institute for Governmental Service. The survey resulted in a report: a. 4. "The Politics of Growth Management Reform in the States: A Comparative Analysis," with Robert F. Durant and Don Haynes Policy Studies Review, vol. 12:3/4 (Autumn/Winter 1993). Note: This article received the Jeffrey L. Pressman Award from the Policy Studies Organization as the best article published in that journal in 1994. The Incidence of Physician Self-Referral in Maryland, with Ron Lippincott, et. al. (Schaefer Center for Public Policy, University of Baltimore and the Institute for Governmental Service, University of Maryland College Park), September 1995. (Report prepared for the Maryland General Assembly). Dr. Thomas also assists in directing an annual survey of public opinion in Maryland: a. Maryland Policy Choices 1994: Public Opinion and Policy Choices, with Don Haynes, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1994. NASPAA SELF-STUDY REPORT-VOLUME 1 138 UNIVERSITY OF BALTIMORE b. Maryland Policy Choices: 1993, with Don Haynes, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1993. c. Maryland Policy Choices: 1992, with Don Haynes, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1992. Laura Wilson-Gentry 1. 2. Research into behaviorally based welfare reform initiatives. This research is on-going and is in part supported by a grant by the Maryland Department of Human Resources to evaluate its Primary Prevention Initiative program. Products of this research include: a. “Paternalistic Welfare Reform” with Robert Stoker, Larry Thomas and Grace Clark. to be published in a symposium on welfare reform in the Journal of Health and Human Services Administration (1996 forthcoming). b. Maryland's Primary Prevention Initiative: An Interim Report, with Laura Wilson-Gentry, et. al. (Schaefer Center for Public Policy, University of Baltimore), October 1995. c. Pre-PPI Environment, with Larry Thomas, Robert Stoker, and George Rawson (Schaefer Center for Public Policy, University of Baltimore) June 1994. Research into applicability of Total Quality Management under contingency conditions. This research was conducted from 1993 to 1994 with Dr. Robert Durant and was unfunded. This research resulted in : a. "Evaluating TQM: The Case for a Theory-Driven Approach," with Robert Durant, Public Administration Review, vol. 54, no. 2 (March/April 1994), pp. 137-146. b. “Public Management, TQM, and Quality Improvement: Toward a Contingency Strategy," with Robert Durant, American Review of Public Administration, vol. 23 (September 1993), pp. 215-243. 3. Research into interest group behavior. This area of research consists of explorations into the structures and organization of interest groups. After review at Social Science Quarterly, this article is being revised for possible publication elsewhere. 4. State bond rating research. This research involves the use of economic modeling (non-stationarity procedures) to evaluate the impact of factors often hypothesized to cause changes in state bond ratings. This research is anticipated to be placed under review in the next year. NASPAA SELF-STUDY REPORT-VOLUME 1 139 UNIVERSITY OF BALTIMORE B. RESEARCH PUBLICATIONS: PLEASE LIST THE ARTICLES, MONOGRAPHS, BOOKS, MANUALS, REPORTS OR OTHER PUBLISHED MATERIAL PRODUCED BY MEMBERS OF THE FACULTY IN THE SELF-STUDY YEAR AND THE PRECEDING THREE YEARS. Robert F. Durant About Face? Toxic Politics, the Democratic Deficit, and the `Greening' of the National Security State (Jossey Bass). "The Department of the Interior," in George Kurian, ed., Oxford Historical Guide to American Government (New York: Oxford University Press, 1997). "Public Policy, Overhead Democracy, and the Professional State Revisited," Administration & Society, vol. 27:2 (August 1995). "Worldwide Groundwater Pollution," in Robert Paehlke, ed., Conservation and Environmentalism: An Encyclopedia (New York and London: Garland Publishing, Inc., 1995). "The Tennessee Valley Authority," in Robert Paehlke, ed., Conservation and Environmentalism: An Encyclopedia (New York and London: Garland Publishing, Inc., 1995). "The Democratic Deficit in America," Political Science Quarterly, vol. 110:1 (Spring 1995). "Evaluating TQM: The Case for a Theory-Driven Approach," with Laura WilsonGentry, Public Administration Review, vol. 54, no. 2 (March/April 1994). "Hazardous Waste, Regulatory Reform, and the Reagan Revolution: The Ironies of an Activist Approach to Deregulating Bureaucracy," Public Administration Review (November/December, 1993). "Public Management, TQM, and Quality Improvement: Toward a Contingency Strategy," with Laura Wilson-Gentry, American Review of Public Administration, vol. 23 (September 1993). "The Politics of Growth Management Reform in the States: A Comparative Analysis," with Larry Thomas and Don Haynes, Policy Studies Review, vol. 12:3/4 (Autumn/Winter 1993). Note: This article received the Jeffrey L. Pressman Award from the Policy Studies Organization as the best article appearing in this journal during 1994. "Policy Tools, Regulatory Reform, and Theory-Building: Lessons from the Traffic Safety Arena," with Jerome Legge, Jr. Political Research Quarterly, vol. 46:3 (September 1993), pp. 641-656. [This is the former Western Political Quarterly]. “Beyond Markets, Hierarchies, or Clans: Lessons from Natural Resource Management in the Reagan Era,” Administration and Society, vol. 24: 3 (November 1992). NASPAA SELF-STUDY REPORT-VOLUME 1 140 UNIVERSITY OF BALTIMORE The Administrative Presidency Revisited: Public Lands, the BLM and the Reagan Revolution (Albany, NY: State University of New York Press, 1992). Winner of the American Political Science Association’s 1993 Gladys M. Kammerer Award for the best publication on U.S. National Policy published the previous year. "Domestic Programs, Budget Outlays, and the Reagan Revolution: A Test of Competing Theories in Four Policy Arenas," with Teresa Klusner and Jerome Legge Jr., Journal of Public Administration Research and Theory, vol. 2:4 (October 1992). "Beyond Profitability: Hybrid Enterprise, Service Delivery, and the Denationalization of British Telecom," with Antony Moussios, and Jerome S. Legge, Jr., Journal of Public Policy (accepted for publication). "Seizing the Moment: Outcomes Assessment, Curriculum Reform, and Graduate Professional Education," International Journal of Public Administration (accepted for publication). "TQM, Organizational Scorecards, and Public Administration," in Steven Condrey, ed., Handbook of Human Resource Management (Jossey-Bass, forthcoming 1997) Patricia Florestano Maryland Policy Choices 1995: Public Opinion and Policy Choices, with Larry Thomas, Don Haynes, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1995. “Public Acceptability of Taxing Alternatives,” with Don Haynes, Public Administration Quarterly, Vol. 17 (Winter 1994). “Past and Present Utilization of Interstate Compacts in the United States,” Publius: The Journal of Federalism, Vol. 24: 4 (Fall 1994). “The Acceptablility of Regionalism in Solving State and Local Problems”, with Laura Wilson-Gentry, Spectrum: The Journal of State Government, Vol. 67: 3 (Summer 1994). “Women’s Caucus to Football Color the 1994 Maryland Legislature,” Comparative State Politics, Vol. 15: 4 (August 1994). Maryland Policy Choices 1994: Public Opinion and Policy Choices, with Larry Thomas, Don Haynes, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1994. “1993 Maryland General Assembly Health Reform Legislation,” Comparative State Politics, Vol. 14: 5 (November 1993). “The Case of the Failed Nomination: Subtexts in a State Legislature,” PS: Political Science and Politics (September 1993). NASPAA SELF-STUDY REPORT-VOLUME 1 141 UNIVERSITY OF BALTIMORE Towards A Regionalism Policy for Maryland with Laura Wilson-Gentry and Patricia Atkins. (Schaefer Center for Public Policy, University of Baltimore), Fall 1993. (Study Prepared for Maryland Office of Planning). Maryland Policy Choices: 1993, with Larry Thomas, Don Haynes, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1993. Maryland Policy Choices: 1992, with Larry Thomas, Don Haynes, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1992. Louis Gawthrop "Public Management and the Common Good: The Search for a Sense of Purpose," Professional Ethics, Vol.3:1 (1994). "In the Service of Democracy," International Journal of Public Administration, Symposium Issue, Kathryn Denhardt and Richard Green (eds.), Vol.17:12 (1994). "Images of the Common Good," Public Administration Review, Vol. 53: 6 (November/December 1993). "Dorothea Lange and Visionary Change," Society (July-August 1993). "The Ethical Foundation of American Public Administration," International Journal of Public administration, Symposium Issue, Dan Martin (ed.) (January-February, 1993). "The Ennobling of Democracy," (BRE), Society, (November-December, 1992). R. Don Haynes Market Survey Report, Wausau, Wisconsin. (Schaefer Center For Public Policy, University of Baltimore), Winter 1995 Evaluation Study of Community Assistance Network's Circle Terrace Apartment Program, (Schaefer Center for Public Policy, University of Baltimore), April, 1995. Maryland Policy Choices 1995: Public Opinion and Policy Choices, with Larry Thomas, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1995. “Public Acceptability of Taxing Alternatives,” with Patricia Florestano, Public Administration Quarterly, Vol. 17 (Winter 1994). "The Politics of Growth Management Reform in the States: A Comparative Analysis," with Robert F. Durant, Larry W. Thomas, Policy Studies Review, vol. 12:3/4 (Autumn/Winter 1993). Note: This article received the Jeffrey L. Pressman Award from the Policy Studies Organization as the best article presented in that journal. NASPAA SELF-STUDY REPORT-VOLUME 1 142 UNIVERSITY OF BALTIMORE Reservoir Watershed Protection: 1994 Public Awareness Survey, With Jack Anderson, (Schaefer Center for Public Policy, University of Baltimore and Baltimore Metropolitan Council), 1994. Focus Group Report for Chesapeake Bay Foundation and Baltimore Urban League, (Schaefer Center for Public Policy, University of Baltimore), Fall 1994 Maryland Policy Choices 1994: Public Opinion and Policy Choices, with Larry Thomas, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1994. An Assessment of Community Opinions on Merger of Services or Consolidation of Governments: Wausau, Wisconsin. with Patricia Atkins (Schaefer Center for Public Policy, University of Baltimore), October 1994. U.S. 301 Transportation Study; A survey of public opinions and attitudes toward quality of life, environment and growth in the U.S. 301 Corridor. (Schaefer Center for Public Policy, University of Baltimore), June, 1994 Maryland Policy Choices: 1993, with Larry Thomas, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1993. Maryland Policy Choices: 1992, with Larry Thomas, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1992. Evaluation of Programs for 'At-risk Males'. Governor's Workforce Investment Board, Fall, (Schaefer Center for Public Policy, University of Baltimore) 1992. Medical Research and Health Care Concerns: A Survey of Maryland Voters. (Research!America, Inc.), March 1992. Lenneal Henderson Energy Management in Third World Nations (forthcoming 1996) "Federal Contract Policy & Management: The Small Business Administration's SetAside Program," International Journal of Public Administration, June 1995 "The Government Performance and Results Act: Metrics, Marketing and Meaning," The Public Manager, April 1995 "Managing Diversity in Organizations: Empirical, Normative and Public Policy Issues," in Elsie Cross, Frederick Miller and Edith Seashore, Editors, The Promise of Diversity (Burr Ridge, Illinois: Richard D. Irwin, Inc. (1994) "Managing Human and Natural Disasters in Developing Nations: The Multidimensional Bureaucratic Role," in Ali Farazmand, Editor, The Handbook of Bureaucracy (New York: Marcel Dekker, Inc. 1994). "African Americans in the Urban Milieu: Conditions and Trends," in Billy Tidwell, Ed., The State of Black America, 1994 (New York: National Urban League,1994). NASPAA SELF-STUDY REPORT-VOLUME 1 143 UNIVERSITY OF BALTIMORE "Budgets, Taxes and Politics: Options for African American Politics," in Huey L. Perry and Wayne Parent, Editors, Blacks in the American Political System (Gainesville, Florida: 1994) University of Florida Press. "Baltimore: Managing the Civics of a `Turnaround' Community," National Civic Review, V.80, N.3., Fall 1993. "Empowerment Through Entrepreneurship Among African Americans,"The State of Black America, 1993. The Impact of Rising Energy Prices on Household Energy Consumption and Expenditure Patterns: The Persian Gulf Crisis As A Case Example. Lead author with David Poyer and Arvand Teotia (Argonne National Laboratory, ANL/ESD/TM-34, September 1992. Ronald Lippincott The Incidence of Physician Self-Referral in Maryland, with Larry Thomas, et. al. (Schaefer Center for Public Policy, University of Baltimore and the Institute for Governmental Service, University of Maryland College Park), September 1995. Strategic Adaptation in the Health Professions, with James Begun. (Jossey-Bass Publishers, 1993). "Interest Groups in Maryland: The Struggle for Power in the Midst of Change, Complexity and Institutional Constraints," with Larry Thomas. In Ronald J. Hrebenar and Clive S. Thomas (eds.), Interest Group Politics in the Northeast. Pennsylvania State University Press: University Park, 1993. Daniel Martin “From Mechanical Engineering to Reengineering: What Would Frederick Taylor Think of Modern Management Thought?” Journal of Management History, Vol.1, (1995). "Foundations of Public Administration: Introduction to the Symposium" and "Competing Motives in the Formation of American Public Administration," in a symposium issue of International Journal of Public Administration edited by himself, Vol. 16 (1993). “The ‘Other’ Papers on the Science of Administration,” International Journal of Public Administration, in press, to appear late 1996. Carl Stenberg “Recent Trends in State Spending: Patterns, Problems, Prospects,” Publius (Summer 1994). NASPAA SELF-STUDY REPORT-VOLUME 1 144 UNIVERSITY OF BALTIMORE “How will the Clinton Era Affect State and Local Government?” with James Knude, State and Local Government Review, Fall 1993. America’s Future Work Force: A Health and Education Policy Issues Handbook with William Colman (Westport, CN: Greenwood Press, 1994). Richard Swaim "To Every Age its Art, to Art its Age" Journal of Arts Management and Law Volume 24, (Spring 1994). ARTSUSA (American Council for the Arts). Larry Thomas The Incidence of Physician Self-Referral in Maryland, with Ron Lippincott, et. al. (Schaefer Center for Public Policy, University of Baltimore and the Institute for Governmental Service, University of Maryland College Park), September 1995. Maryland's Primary Prevention Initiative: An Interim Report, with Laura WilsonGentry, et. al. (Schaefer Center for Public Policy, University of Baltimore), October 1995. Pre-PPI Environment, with Laura Wilson-Gentry, Robert Stoker, and George Rawson (Schaefer Center for Public Policy, University of Baltimore) June Maryland Policy Choices 1994: Public Opinion and Policy Choices, with Don Haynes, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1994. "The Politics of Growth Management Policy in the States: A Comparative Analysis," with Robert F. Durant and Don Haynes, Policy Studies Journal (Autumn, Winter 1994): 30-54. "Interest Groups in Maryland: The Struggle for Power in the Midst of Change, Complexity and Institutional Constraints," With Ronald Lippincott, In Ronald J. Hrebenar and Clive S. Thomas (eds.), Interest Group Politics in the Northeast. Pennsylvania State University Press: University Park, 1993: 131-165. Maryland Policy Choices: 1993, with Don Haynes, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1993. Maryland Policy Choices: 1992, with Don Haynes, Patricia Florestano, and Herb Smith (Schaefer Center for Public Policy, University of Baltimore), 1992. “Paternalistic Welfare Reform”, with Robert Stoker, Laura Wilson-Gentry and Grace Clark. Journal of Health and Human Services Administration 1996, in press. Laura Wilson-Gentry NASPAA SELF-STUDY REPORT-VOLUME 1 145 UNIVERSITY OF BALTIMORE Maryland's Primary Prevention Initiative: An Interim Report, with Larry Thomas, et. al. (Schaefer Center for Public Policy, University of Baltimore), October 1995. Third Year Evaluation of the Family Development Community Initiative (Schaefer Center for Public Policy, University of Baltimore) November 1995. Pre-PPI Environment, with Larry Thomas, Robert Stoker, and George Rawson (Schaefer Center for Public Policy, University of Baltimore) June 1994. Second Year Evaluation of the Family Development Community Initiative (Schaefer Center for Public Policy, University of Baltimore) October 1994. “The Acceptablility of Regionalism in Solving State and Local Problems”, with Patricia Florestano, Spectrum: The Journal of State Government, Vol. 67: 3 (Summer 1994). "Evaluating TQM: The Case for a Theory-Driven Approach," with Robert Durant, Public Administration Review, vol. 54: 2 (March/April 1994). First Year Evaluation of the Family Development Community Initiative (Schaefer Center for Public Policy, University of Baltimore) February 1994. "Public Management, TQM, and Quality Improvement: Toward a Contingency Strategy," with Robert Durant, American Review of Public Administration, vol. 23 (September 1993). “Changing Revenue Conditions and State Budgetary Decision making”, with Ronald Sylvia, Journal of Public Administration Research and Theory, Volume 3, (1993). Towards A Regionalism Policy for Maryland. With Patricia Florestano and Patricia Atkins. (Schaefer Center for Public Policy), Fall 1993. (Study Prepared for Maryland Office of Planning). “An Etiquette for the 1990s Regional Council”, with Patricia Atkins, National Civic Review, Volume 81, (1993). “Paternalistic Welfare Reform” with Robert Stoker, Larry Thomas and Grace Clark. Journal of Health and Human Services Administration 1996, in press. 5.43 EXPERIENCE AND SERVICE A. FOR NUCLEUS FACULTY MEMBERS, IDENTIFY PROFESSIONAL EXPERIENCE AND SERVICE WITH GOVERNMENT, INDUSTRY, NON-PROFIT AGENCIES, OR CONSULTING ASSIGNMENTS. Fred Cheesman Professional Experience Researcher and Systems Analyst, Ohio Department of Youth Services, Columbus, Ohio 1978-1993. NASPAA SELF-STUDY REPORT-VOLUME 1 146 UNIVERSITY OF BALTIMORE Robert Durant Consulting Invited consultant, Committee for the National Institute for the Environment, Washington, DC, 1994; Consultant, David Williams, U.S. Department of State, United Nations Conference on Environment and Development Coordination Center, Washington, DC, September/December 1992; Consultant, TQM Implementation, Region II, U.S. Fish and Wildlife Service, 1992; Lawrence Downey Consulting Political Base Study, Edgewood Independent School District, San Antonio, 1972. Consultant to Plaintiffs, Sierra Club et al. v. Romney et al., 1973, Federal District Court, San Antonio. Curriculum Consultant and Director, Institute of Politics-San Antonio, 1974. Consultant to Plaintiffs (and Expert Witness) Local 1617 AFGE v Rumsfeld and IMAGE v. Rumsfeld, 1976 Federal District Court, San Antonio. Consultant to Voting Rights Monitoring Project, 1975-76. Patricia Florestano Professional Experience Vice President/Associate Vice Chancellor for Governmental Relations, University of Maryland System, July 1985-August 1991. Staff Assistant, President of Maryland Senate, 1975-1978. Research Associate, Maryland Governor’s Commission on the Functions of Government, 1973-1975. Research Staff, Maryland Cooperation, 1972-1975. Legislative Commission on Intergovernmental Louis Gawthrop Professional Experience United States Senate, Office of Joseph S. Clark, 1958. State of Maryland, Legislative Council of Maryland, Research Assistant, 1959, 1960. R. Don Haynes Consulting NASPAA SELF-STUDY REPORT-VOLUME 1 147 UNIVERSITY OF BALTIMORE Merrick School of Business and Maryland Department of Employment and Economic Development: survey of business climate (ongoing project with David Stevens) Lenneal Henderson Washington Gas Company: conducted economic and socioeconomic analyses of demand-side energy management strategies and public utility rates, 1995. Conducted training for the Eastern Management Development Center (U.S. Office of Personnel Management) on the Government Performance and Results Act, particularly statistical approaches to assessing outcomes, 1995 Trainer, Powell and Reese, Inc.: Conducted a course for the U.S. Department of Justice: Effective Decision-Making, 1993. Consultant: The Enterprise Foundation: Sandtown-Winchester Community Development Initiative, Baltimore, 1993-1994. Training Consultant, Maryland Government Executive Institute, College Park Maryland, 1993. U.S. Office of Personnel Management: Western Management Development Center, Denver, Colorado: Conducted workshops on "Policy Evaluation and Impact Dynamics" for federal managers and supervisors, 1992. Trainer, Government of the Bahamas: Data and Statistics for Managers, 1992. Senior Trainer, Richmond Leadership Roundtable, Richmond, Virginia, 1990-93. Special Term Appointee: Argonne National Laboratory, Argonne, Illinois: Energy Policy Analysis, 1989-93. NASPAA SELF-STUDY REPORT-VOLUME 1 148 UNIVERSITY OF BALTIMORE Ronald Lippincott Professional Experience 1973-1974 Policy Evaluation Specialist, Governor’s Office, Governor’s Management Task Force on Human Progress, Raleigh, North Carolina. 1971-1973 Administrative Assistant to Governor of New Jersey. Consulting 1993-Survey Analysis for St. Agnes Hospital, Baltimore, Maryland 1994-Maryland State Department of Personnel Training Seminar, Baltimore, Maryland Daniel Martin Consulting "Introduction to Public Management," also "The Problem Employee." Training seminar for Baltimore City employees, 1987-1994. Carl Stenberg Professional Experience Director, Weldon Cooper Center for Public Service, University of Virginia, 1989 to 1995. Executive Director, The Council of State Governments, 1983-1989. Assistant Director for Policy Implementation, U.S. Advisory Council on Intergovernmental Relations, 1977-1983. Analyst/Sr. Analyst, U.S. Advisory Council on Intergovernmental Relations, 19681977. Research Assistant, New York State Division of the Budget, 1967. Larry Thomas Consulting Veteran’s Benefit Administration, Strategic Planning, 1995. Laura Wilson-Gentry Professional Experience Coordinator of Curriculum Services and Executive Assistant to the Vice-President for Academic Affairs, Eastern New Mexico University, 1984-85. Institutional Research Data Analyst, Office of the Provost, University of Oklahoma, 1981-1984. Research Assistant, Oklahoma Legislative Council, 1979-1980. NASPAA SELF-STUDY REPORT-VOLUME 1 149 UNIVERSITY OF BALTIMORE Consulting Training, Maryland Department of Personnel Training Seminar on Managing Retrenchment, August 1994. 5.5 FACULTY DIVERSITY A. LIST THE FACULTY FROM 5.1C AND 5.1G WHO ARE MINORITY, FEMALE OR PERSONS WITH DISABILITIES. Dr. Lenneal Henderson is a minority faculty member while Drs. Patricia Florestano and Laura Wilson-Gentry are female. B. PRESENT DATA WHICH DESCRIBE THE AFFIRMATIVE ACTION RECORD OF ALL FACULTY SEARCHES AND HIRES FOR THE PAST FOUR YEARS. THE DATA SHOULD DETAIL THE NUMBER OF WOMEN AND MINORITIES RECRUITED INTO YOUR CANDIDATE POOLS, THE FRACTION OF THOSE INTERVIEWED AND THE NUMBER TO WHICH JOB OFFERS WERE MADE. In collecting information to respond to this standard, we were limited by two considerations. First, the School of Public Affairs has been able to conduct only two successful searches in the past four years. Secondly, information on the number of women and minorities recruited into the applicant pools is extremely limited and is based on returned Affirmative Action cards which can have extremely low return rates. For example, the most recent search conducted in Spring 1996 yielded a pool of more than twenty-five applicants, but only six Affirmative Action cards were returned. It would be hazardous to impute race or gender from the candidates’ vitae and we have elected not to do so. The two successful searches that have been conducted in the last two years have been for the highly technical areas of quantitative analysis and management information systems. The resulting pools of candidates were small due to the technical nature of the positions. In each case, three individuals were interviewed for the positions. Five of the candidates were white males, although it should be noted that one individual was interviewed for each of the positions. The sixth interviewee was a white female. The positions were ultimately offered to white males. NASPAA SELF-STUDY REPORT-VOLUME 1 150 UNIVERSITY OF BALTIMORE C. DESCRIBE EFFORTS OF YOUR PROGRAM TO PROVIDE A POSITIVE AND SUPPORTIVE ATMOSPHERE FOR WOMEN AND MINORITY FACULTY MEMBERS WITHIN THE PROGRAM. DESCRIBE WHAT SUPPLEMENTAL MEASURES ARE UNDERTAKEN BY THE PROGRAM TO ENHANCE THE PARTICIPATION OF WOMEN AND MINORITIES. DESCRIBE EFFORTS WITHIN THE PROGRAM TO INCREASE THE RETENTION OF WOMEN AND MINORITY FACULTY. The University of Baltimore does not discriminate on the basis of race, color, religion, sex, national original, age, marital or parental status or handicap in its hiring practices and the administration and operation of all its programs. The MPA Program is actively committed to this University policy. The MPA Program makes every effort possible to provide a positive and professional environment for women and minority faculty members. This is accomplished in a number of ways. First, the search committees makes an effort to determine a perspective candidate's personal interests as well as academic interests prior to any visit to the campus. Second, when the visit occurs, expressions of the candidates interests are discussed in light of the overall objectives of the MPA Program. Third, minority and women candidates are given every opportunity to meet other women and/or minority faculty members on campus. In addition to salary and benefits, the MPA Program provides a professional work environment for minority and female faculty members. Minority and female faculty members, as well as all faculty members, are given release time for research and provided money to travel to professional conferences. In addition, minority and female faculty members can apply to the College's Research and Awards Committee for resources to conduct research projects. Such efforts are strongly encouraged by the Executive Director and the MPA Program Director. It is instructive to note that the first MPA faculty member to win the Yale Gordon College Distinguished Chair in Research in the last decade was a female faculty member. (Dr. Wilson-Gentry). NASPAA SELF-STUDY REPORT-VOLUME 1 151 UNIVERSITY OF BALTIMORE The MPA Program undertakes a number of supplemental measures to increase the participation and visibility of women and minorities. First, the MPA Program regularly uses women and minority practitioners as adjunct faculty members when possible. Sandra Pfau, Esq. is currently teaching as an adjunct in the Legal Issues in Non-profit Administration course. In addition, Dr. Irvin Brown, Associate Dean of the Yale Gordon College of Liberal Arts, teaches in the program. Unfortunately, limitations imposed by budgetary constraints and decreasing University enrollments have restricted the use of adjunct faculty by the MPA program. The retention of women and minority faculty is a high priority of the MPA Program. To help in this endeavor, women and minorities are informed of the School of Public Affairs, College, and University's tenure and promotion criteria. In addition, faculty members are provided funding for travel to professional meetings, given released time for research when appropriate, and appointed to important committees in the School of Public Affairs and Yale Gordon College. The MPA Program Director and the Executive Director also go to great lengths to insure that women and minority faculty are not assigned advising responsibilities, committee work, or teaching loads greater than the departmental norm. D. DESCRIBE THE COMMITTEE, TASK FORCE, OR DESIGNATED INDIVIDUAL RESPONSIBLE FOR THE DEVELOPMENT, IMPLEMENTATION, AND MONITORING OF THE AFFIRMATIVE ACTION PLAN. The President of the University of Baltimore is charged by law to ensure that the University develops, promotes, and implements a successful Affirmative Action Program. These responsibilities have been delegated to the Affirmative Action Officer of the University. The duties of the Affirmative Action Officer are to: 1. Initiate, coordinate, develop, and promote the University's Affirmative Action Program. NASPAA SELF-STUDY REPORT-VOLUME 1 152 UNIVERSITY OF BALTIMORE 2. Ensure implementation and continued adherence to the Governor's Code of Fair Practice. To enforce programs of equal opportunity in state contracts, agreements, or employment rules. 3. Advise the president and other administrators, faculty, and other employees in relation to affirmative action issues. 4. Handle all complaints alleging discrimination on the basis of race, color, religion, national origin, age, sex, or handicap. 5. Conduct reviews of equal employment opportunity implementation to ensure compliance with State and Federal anti-discrimination requirements. 6. Advise managers of utilization rates within the University and relative market availability. 7. Educate employees regarding equal employment opportunity procedures and laws by conducting seminars with managers and search committees. Seminars include but are not limited to discussion of bona fide occupational qualifications and interviewing. 8. Inform the university community of legal developments in equal employment opportunity. 9. Investigate new methods for attracting and retaining women and minority candidates. 10. Assist in the design and implementation of specialized programs aimed at the hiring and upward mobility of these protected groups. In addition to the activities of the Affirmative Action Officer, departments are charged with applying equal opportunity principles when making personnel decisions, setting goals, and monitoring goal attainment. The chairperson of each faculty search committee is responsible for ensuring that the goals of the University affirmative action program are met. To increase the pool of minority and female applicants for its positions, the School of Public Affairs has adopted an aggressive recruitment strategy. First of all, advertising efforts are coordinated with the University's Affirmative Action Officer to ensure the targeting of minority and female candidates. All MPA job announcements are advertised in the P.A. Times, APSA's Newsletter, the Chronicle of Higher Education, Black Issues in Higher Education, the Baltimore Sun, and the Washington Post. In addition, the School of Public Affairs makes every effort to solicit applicants by actively seeking nominations via personal contacts, by seeking assistance from the directors of Ph.D. & DPA programs, and by seeking assistance from NASPAA-member institutions. Such efforts have been extremely helpful in diversifying the pool of applicants applying for jobs in the MPA program during the past five years. NASPAA SELF-STUDY REPORT-VOLUME 1 153 UNIVERSITY OF BALTIMORE Finally, faculty searches take advantage of the network and contacts of nucleus faculty members. Particularly important in this regard is the network of Dr. Lenneal Henderson, the current president of the National Conference of Black Political Scientists. Each of the recent faculty search committees of the School of Public Affairs has included either minority or female members. 6.0 ADMISSIONS AND SUBSEQUENT PROGRESS OF STUDENTS (STANDARD 6.0) 6.1 ADMISSIONS GOALS AND STANDARDS A. RELATE ADMISSIONS POLICIES TO PROGRAM MISSION. We are committed to developing generalist administrators for the 1990s and beyond, who are capable of dealing with the changing nature of public service in the 1990s and beyond. As our mission statement indicates, the University of Baltimore MPA program is interested in recruiting students with both intellectual curiosity and the ability to develop the skills, knowledge and values necessary to be a successful administrator in the public, private or nonprofit sectors. In admissions decisions, we use a combination of grade point average, experience, and other factors to assess the student’s potential to succeed in our program. To ascertain whether a student has the intellectual capacity for the program, we use the traditional measure of quality point average. However, we are also quite interested in the student’s capacity to acquire the skills that were identified in our latest strategic planning exercise as necessary for success. To this end, transcripts are reviewed with an eye toward courses that are considered indicators of success fin these endeavors such as courses in political science, management or quantitative skills. The University of Baltimore MPA program also recognizes that grade point average is not the sole indicator of success in our program. Our program recruits students from diverse academic backgrounds such as engineering, nursing, and fields where grading policies are not comparable to those in the social sciences. To manage this dimension of the recruitment NASPAA SELF-STUDY REPORT-VOLUME 1 154 UNIVERSITY OF BALTIMORE process, faculty review the student’s experience, particularly in a managerial or administrative capacity. Furthermore, the MPA program has developed a probationary admission policy where students with sufficient experience or potential can be accepted and demonstrate their abilities to the faculty. Students accepted under probationary status are advised by the MPA Program Director, are assigned to four of our more rigorous courses first and are closely monitored for performance. If their performance merits it, they are then admitted as regular students into our program. B. DESCRIBE THE ADMISSION POLICIES, STANDARDS AND PRACTICES OF YOUR PROGRAM RELATIVE TO THE CATEGORIES OF ADMITTEES LISTED BELOW. 1. Full-time graduate students, including any differences for pre-service students and students with significant professional experience. There are no differences in the admission standards for pre-service applicants and students with significant professional experience. The only exception is that responsible administrative experience gives additional evidence of the ability to perform graduate level work for those persons seeking probationary admission. Students may be admitted to the program in two different categories. A student with a degree from an accredited college or university who has maintained at least a 3.0 quality point average (QPA) (on a 4.0 scale) during undergraduate work is granted admission as an unconditional degree student. Students with masters’ level work are admitted unconditionally if they have completed at least 12 semester hours with at least a 3.0 QPA in graduate-level work. Students who fail to meet the above standard may apply for probationary admission. A probationary admissions committee, consisting of the MPA program director and two other faculty members, has been formed to assess a combination of indicators to determine whether a student is capable of doing graduate level work. Among the criteria examined are: NASPAA SELF-STUDY REPORT-VOLUME 1 155 UNIVERSITY OF BALTIMORE a. Responsible public sector or third sector work experience; b. Outstanding letters of recommendation that assess an applicant's academic and career potential; c. An interview with the applicant; and d. GRE or GMAT scores if available. Students admitted on a conditional basis are granted unconditional status upon completion of 12 hours of specified graduate course work if they have maintained at least a 3.0 average with no more than one “C” grade in an individual course. The courses required of probationary students are: Public Management (PUAD 600); Bureaucracy and the Political Process (PUAD 605); Statistical Applications in Public Administration (PUAD 612); and Program Evaluation (PUAD 616). These courses were chosen because the faculty felt that they are courses which are good indicators of success for the program, among its more rigorous, and are critical indicators for public administrators. 2. PART-TIME GRADUATE STUDENTS (STUDENTS NORMALLY HOLDING A FULL-TIME JOB). No special provisions are made for part-time students who make up about 82 percent of the MPA student body. Admission standards and policies for part-time and full-time students are the same except that successful and responsible work experience gives part-time students additional evidence to offset a marginal undergraduate grade record should they be seeking probationary admission. 3. ANY SPECIAL ADMISSION POLICIES, SUCH AS FOR STUDENTS WITH NONTRADITIONAL BACKGROUNDS, TRANSFERS, MINORITIES, WOMEN AND DISABLED INDIVIDUALS. The need for special admission policies for minorities and females is largely alleviated by the natural diversity of our recruiting population; namely, in-service public administrators. Recruitment is a separate issue which is discussed in section C below. The program has special policies for accepting international students in NASPAA SELF-STUDY REPORT-VOLUME 1 156 UNIVERSITY OF BALTIMORE that. Overseas transcripts are evaluated by one of the traditional transcript rating services and a TOELF test is required. For students lacking the “traditional” social science or business background of many MPA students, all efforts are made to evaluate transcripts by finding courses which would serve as indicators of success in MPA courses. Experience and other indicators of success are also reviewed as part of the admissions process and can play a slightly stronger role in the admission of students with non-traditional backgrounds. NASPAA SELF-STUDY REPORT-VOLUME 1 157 UNIVERSITY OF BALTIMORE C. AFFIRMATIVE ACTION 1. DESCRIBE THE EFFORTS OF YOUR PROGRAM TO RECRUIT AND RETAIN MINORITIES, WOMEN AND DISABLED INDIVIDUALS. It is important to note that the University of Baltimore has enjoyed great success in recruiting both minorities and women. In the Fall 1995 semester, 58 percent of students enrolled in the program were women. For the same semester, 34 percent of the students enrolled in the program were minorities. The factors in the University's environment serve to minimize affirmative action concerns. First, we are in the midst of an extraordinary array of government office complexes. As has been noted by every significant study on the subject since the 1940s, government in the United States has consistently provided a more welcome environment for placement and advancement of minorities and women than has been the case in the private sector. Second, within a few miles of the University are two predominantly African American universities that serve to provide a substantial portion of minority applicants to the MPA program. Finally, the assistant manager of student enrollment, Richard Morrell, maintains a recruiting schedule that includes these and other traditionally Black universities in the region. 2. DESCRIBE EFFORTS OF YOUR PROGRAM TO PROVIDE A POSITIVE, SUPPORTIVE ENVIRONMENT FOR WOMEN, MINORITIES, AND DISABLED INDIVIDUALS. One method for creating a supportive environment for women and minorities is by placing members of those groups on the faculty. As is described in Section V, this has been difficult in recent years due to the recession and job freezes which have affected the School of Public Affairs’ ability to hire faculty. Over the years, however, the department has hired two women faculty members. In the self-study year, the department has one female faculty member who was on leave and resigned in the Spring Semester 1996 to take the position of Secretary of Higher Education for the State of Maryland. Up to this point in time, Dr. Florestano taught at NASPAA SELF-STUDY REPORT-VOLUME 1 158 UNIVERSITY OF BALTIMORE least two graduate courses annually. A second woman (Dr. Wilson-Gentry) was just promoted and tenured in the School of Public Affairs. She serves as the current MPA program director and teaches primarily in the graduate program. Dr. Lenneal Henderson has been named as the Henry Welcome Fellow for the School of Public Affairs and serves an active role in mentoring the minority student population. Dr. Henderson is also actively involved in organizations for African American political sciences and has actively advanced our recruiting efforts. In the case of disabled individuals, the MPA program works with the Disablitiy Support Services Offices in providing support to students with disabilities. Among the options offered to disabled students are note takers for those with sight or learning disabilities, alternative examination arrangements, and interpretation services for hearing impaired students. In the last several years, the program has made special arrangements for students with learning disabilities to have extended time periods for examinations or has supplied alternative examinations. 6.2 BACCALAUREATE REQUIREMENT A. EXPLAIN ANY SPECIAL CONDITION THAT WOULD PERMIT ADMISSION TO APPLICANTS OTHER THAN THOSE WITH A BACCALAUREATE DEGREE FROM A REGIONALLY ACCREDITED INSTITUTION OR THOSE WITH APPROPRIATELY EVALUATED CREDENTIALS FROM NON-U.S. UNIVERSITY. Students who are in their last year of undergraduate work may seek admission to the University of Baltimore MPA program based upon all but their last semester of course work. However, students may not register for classes until the last semester of undergraduate course work is completed. If an official transcript documenting award of the degree has not been received by UB, the student must sign a waiver which requires the submission of an official transcript within 30 days. 6.3 ADMISSION FACTORS NASPAA SELF-STUDY REPORT-VOLUME 1 159 UNIVERSITY OF BALTIMORE A. PROVIDE TABLES ON ADMISSION OF STUDENTS FOR THE SELF-STUDY YEAR AND FOR EACH OF THE THREE PRECEDING YEARS. EACH TABLE SHOULD SHOW THE NUMBER OF APPLICANTS IN EACH CATEGORY, THE NUMBER GIVEN EITHER REGULAR OR PROBATIONARY ADMISSION, AND THE NUMBER WHO ACTUALLY REGISTERED. THIS SHOULD BE DONE FOR BOTH FULL-TIME AND PART-TIME STUDENTS. In discussing the data for Standard 6.3 (A), a few cautions are in order. The data files that were used to generated these tables did not record the Admissions status for students. Therefore, the data on admission type are unavailable in this format. However, it should be noted that the current probationary admissions system was put in place in Spring 1994, so data would not be available until that time. In addition, data on the Full-Time/Part Time distinction was also unavailable in the data files used to generate these tables. However, it should be remembered that more than 80 percent of our students are part-time. Furthermore, our students tend to move between full-time and part-time status fairly frequently, so a student enrolling as full-time in Fall 1993 may be a part-time student the succeeding semester (See Tables VI-1 to VI-4). B. PERSONS WITH DISABILITIES: FOR THE SELF-STUDY YEAR AND EACH OF THE THREE YEARS PRECEDING THE SELF-STUDY, INDICATE THE NUMBER OF INDIVIDUALS WITH DISABILITIES WHO APPLIED, WERE ADMITTED AS REGULAR STUDENTS OR PROBATIONARY STUDENTS, AND REGISTERED IN THE PROGRAM. Unfortunately, it is difficult to track disabled students in the MPA program. Students are not asked about disabilities upon application to the university. Indeed, the University of Baltimore only learns about a student with disabilities after that student is accepted to the university and registers with the Office of Disability Services. If the student does not choose to exercise the option to register with this office, then the University is unaware of the student’s status. In the last four years, two MPA students with disabilities registered with Disability Services for services. TABLE VI-1 ADMISSIONS, 1995-1996 NASPAA SELF-STUDY REPORT-VOLUME 1 160 UNIVERSITY OF BALTIMORE MINORITY FEMALE MINORITY MALE WHITE FEMALE WHITE MALE TOTAL Applicant 41 19 28 23 111 Admission 29 14 24 22 89 Registration 25 12 17 16 80 TABLE VI-2 ADMISSIONS, 1994-1995 MINORITY FEMALE MINORITY MALE WHITE FEMALE WHITE MALE TOTAL Applicant 41 24 31 27 123 Admission 32 15 29 26 102 Registration 30 11 22 23 86 TABLE VI-3 ADMISSIONS, 1993-1994 MINORITY FEMALE MINORITY MALE WHITE FEMALE WHITE MALE TOTAL Applicant 35 20 31 29 115 Admission 25 13 26 28 92 Registration 19 11 19 21 70 TABLE VI-4 ADMISSIONS, 1992-1993 MINORITY FEMALE MINORITY MALE WHITE FEMALE WHITE MALE Applicant 31 18 44 34 127 Admission 25 11 41 31 108 Registration 21 11 29 25 86 NASPAA SELF-STUDY REPORT-VOLUME 1 161 TOTAL UNIVERSITY OF BALTIMORE C. IF GRADE POINT AVERAGES, ADMISSIONS TESTS, OR OTHER MEASURES ARE USED, PROVIDE SUMMARY DATA ON STUDENTS ADMITTED FOR THE PAST FOUR YEARS. AS APPROPRIATE, SEPARATE CATEGORIES MAY BE USED FOR PRE-SERVICE, IN-SERVICE, FULL-TIME, PART-TIME STUDENTS, ETC. TABLE VI-5 UNDERGRADUATE Q.P.A. OF STUDENTS ADMITTED TO THE MPA PROGRAM Q.P.A. 1995-96 NUMBER 1995-96 PERCENT 1994-95 NUMBER 1994-95 PERCENT 1993-94 NUMBER 1993-94 PERCENT 1992-93 NUMBER 1992-93 PERCENT 3.75 and above 2 2.4 4 4.1 5 5.6 0 0.0 3.50 to 3.74 7 8.6 6 6.2 9 10.1 15 14.8 3.25 to 3.49 16 19.8 21 21.6 13 14.6 18 17.9 3.00 to 3.24 16 19.8 20 20.6 26 29.2 25 24.7 2.75 to 2.99 19 23.5 25 25.8 16 18.0 18 17.9 2.50 to 2.74 19 23.5 18 18.6 16 18.0 17 16.8 2.49 and below 2 2.4 3 3.1 4 4.5 8 7.9 For those students with very low undergraduate Q.P.A. (2.49 and below), efforts were made to ascertain why they were admitted. In eight of the seventeen cases, the student had demonstrated the capacity to undertake graduate work by either enrolling in at least six hours of master’s level work in another program or university. For the remaining nine cases, the low undergraduate Q.P.A. was off-set by either significant managerial experience or extremely strong letters of reference. Although the trends in undergraduate QPAs indicate a substantial number of persons with less than a “B” average overall, some considerations need to be kept in mind. First, the creation of the probationary admissions system has created more internal controls than existed in the past. The decision to admit these students is determined by a committee after a through review of the applicant’s package. Second, these students receive special advising and monitoring by the MPA Director to ascertain their continued performance. The UB MPA program is also attempting to broaden the pool of potential MPA applicants through outreach activities for the MPA program in Howard and Hartford Counties. NASPAA SELF-STUDY REPORT-VOLUME 1 162 UNIVERSITY OF BALTIMORE We are aware of a decline in the undergraduate QPA among our traditional student pools in Baltimore City and Baltimore County. By expanding our outreach efforts, we hope to expand the quality of the students in the program. D. PROBATIONARY STUDENT ASSESSMENT: FOR THE SELF-STUDY YEAR AND EACH OF THE LAST THREE YEARS, EXPLAIN THE REASONS WHY STUDENTS ARE ADMITTED ON PROBATION. ALSO PROVIDE INFORMATION ABOUT THE PROGRESS OF STUDENTS TOWARD THE DEGREE. FOR INSTANCE, WHAT PERCENTAGE WERE MOVED TO REGULAR ENROLLMENT STATUS AND WHAT PERCENTAGE WERE TERMINATED AS PROBATIONARY STUDENTS. ALSO INDICATE THE PERCENTAGE OF PROBATIONARY STUDENTS FROM EACH YEAR WHO GRADUATED. The primary reason why students are admitted on a probationary status is that their undergraduate G.P.A. does not meet the minimum required for full admission to the program. In addition, some international students who meet the GPA requirements and have appropriate experience, but have TOEFL scores lower than those specified in the graduate catalog, are occasionally admitted to the program on a probationary basis. Finally, some students in the JD/MPA program who have low grades in their law courses prior to applying for the MPA are given probationary admission status. Prior to a discussion of the progress of probationary students, it should be noted that the current probationary admission system was instituted in Spring Semester 1994. Although the MPA program had a conditional admissions system previously, members of the School of Public Affairs were concerned on two fronts. First, that students were not being required to demonstrate, in any comparable way, their abilities to master the skills and knowledge considered necessary by the faculty. Second, the conditional students were not being monitored in any consistent fashion or receiving special advising. The new probationary admissions policy requires that students maintain a “B” average across four specified courses with no more than one “C” in one of the four courses. However, it is important to note that university policy allows a student to repeat one course NASPAA SELF-STUDY REPORT-VOLUME 1 163 UNIVERSITY OF BALTIMORE for a higher grade.16 Therefore, students receiving more than one “C” among these courses must be permitted to repeat a course for a higher grade. Students admitted under a probationary status are advised to complete these courses as soon as possible, but are not restricted to taking only those classes. Of the 69 students admitted on probationary status beginning in 1994, 12 have elected not to attend the program (17%). An additional seven students (10 percent) have withdrawn from the program after attending at least one semester of classes. As of the end of the Fall 1995 semester, three students were eligible for full admission and one student was being forced to retake a class because of an “F” grade. As of the end of the Spring semester, one student was being terminated because she had received two “C” grades in the required probationary courses and an “F” in another course. Of the twenty-two students who were continuing students (had registered for courses in Spring 1996 semester), sixteen had overall grade point averages above 3.00 while six students had grade point averages below 3.00.17 Given the newness of the probationary system, we have had no probationary students graduate as of Spring semester 1996. In summary, the probationary system appears to be working as we intended. Those students admitted in the probationary category appear to be self-selecting in that the vast majority that choose to attend are performing well and meeting the expectations of the program. Those who are not doing as well as they would like appear to be either withdrawing before they have committed a large number of hours to the program or transferring to other programs which better fit their needs and interests. We also anticipate - 16 In this instance University of Baltimore policy takes precedence over policy of the School of Public Affairs. 17 The remaining probationary students were either new admissions or students which, for one reason or another had decided not to take classes during the Fall or Spring semesters but had not formally withdrawn from the program. Among this group of students are the JD/MPAs who only take MPA classes during the summer for their first two years in the program. NASPAA SELF-STUDY REPORT-VOLUME 1 164 UNIVERSITY OF BALTIMORE and have seen evidence already - that more aggressive recruiting will produce a higher quality applicant pool in the future (see below). E. Enrollment/Size of Program: Please provide the following table for the self-study year and three preceding years. TABLE VI-6 PROGRAM SIZE # OF STUDENTS FALL 1995 FALL 1994 FALL 1993 FALL 1992 Full-time 28 28 32 41 Part-time 128 136 134 148 Total 156 164 166 189 Minority 53 51 53 69 Female 90 99 102 107 Persons with Disabilities 1 2 0 0 REGISTERED F. NUMBER OF GRADUATES: PROVIDE THE FOLLOWING TABLE FOR THE SELF-STUDY YEAR AND THREE PRECEDING YEARS. TABLE VI-7 PROGRAM GRADUATES 1996 1995 1994 1993 No. of graduates 34 38 37 46 Minority 12 13 13 14 Female 23 24 22 28 Persons with Disabilities 0 0 0 0 NASPAA SELF-STUDY REPORT-VOLUME 1 165 UNIVERSITY OF BALTIMORE G. STUDENT ATTRITION: DETERMINE (EITHER BY TRACKING A COMPLETE ENTRY COHORT FROM THREE/FOUR YEARS PRIOR TO THE SELF-STUDY YEAR, OR BY CONSTRUCTING SOME SAMPLING PROCEDURE TO PRODUCE SIMILAR DATA) THE NUMBER OF STUDENTS FOR THE FOLLOWING TABLE. TABLE VI-8 STUDENTS WHO ARE NO LONGER ACTIVE* FULL-TIME FULL-TIME PART-TIME PART-TIME TOTAL TOTAL No. % No. % No. % Minority Female 3 60 3 21.42 6 31.58 Minority Male 0 0 1 7.14 1 5.26 White Female 0 0 5 35.72 5 26.32 White Male 2 40 5 35.72 7 36.84 Total No Longer Active 5 100 14 100 19 100 * These data consist of the Fall 1995 status of students who began the program in Fall 1992. H. ATTRITION OF STUDENTS WITH DISABILITIES: COVERING A FOUR YEAR PERIOD, INDICATE IN NARRATIVE FORM THE NUMBER OF INDIVIDUALS WITH DISABILITIES WHO GRADUATED, WHO ARE ACTIVELY PURSUING THE DEGREE AND NO LONGER ARE ACTIVE. At present, there is one student with disabilities (defined as being registered with Office of Disability Services) currently enrolled in the program and actively pursuing the degree. Another student began the program in 1994, but elected to transfer to the Master’s degree program in criminal justice after two semesters in the MPA program. I. FOLLOW -UP OF GRADUATES 1. FOR THOSE GRADUATED IN THE SELF-STUDY YEAR AND THREE PRECEDING YEARS, PROVIDE A LIST SHOWING THEIR CURRENT EMPLOYMENT STATUS, IF AVAILABLE. Unfortunately, such data is available only through the alumni survey listed below. However, it should be noted that the vast majority of our students are inservice which would imply that they are continuing in the positions that they have held throughout the program. 2. DESCRIBE ANY EFFORTS REGULARLY MADE TO DETERMINE THE REALIZATION OF PROGRAM OBJECTIVES BY PROGRAM GRADUATES. NASPAA SELF-STUDY REPORT-VOLUME 1 166 UNIVERSITY OF BALTIMORE Three major efforts are made to maintain contact between alumni and our program. First, several offices try to keep graduates informed on developments within the department. Notably, the University of Baltimore Alumni Association, Inc. provides a steady source of contact with alumni through publications such as the Newsmagazine, special events for alumni, and a yearly fund-raising telephone campaign. All alumni are automatically members, and the Association makes a concerted effort to keep track of as many graduates as possible. Faculty from the School of Public Affairs are also quite active in the Maryland ASPA chapter (Dr. Henderson is the outgoing president and several alumni are on the Board for the chapter) and maintain contact with a large number of graduates through this medium. The School of Public Affairs also regularly solicits information about alumni through surveys and alumni participation on our advisory board. One such survey was conducted in 1990 and another survey is being conducted during 1996. Included in these surveys are information concerning job satisfaction, curriculum initiatives, and information to be used for marketing the MPA program. In addition, basic demographic and employment information is collected as part of the survey questions. Other efforts are made to receive input from alumni. Notably, the Alumni Association coordinates annual career days, in which graduates are recruited to talk to current classes about career opportunities. On several occasions, the MPA Student Association has invited alumni to speak to the group on particular topics. Also, alumni are the department's most fruitful source of information on potential internship placements, and several have supervised such internships. 3. PROVIDE A TABLE INDICATING THE APPROXIMATE PERCENTAGE OF THE PROGRAM’S ALUMNI WHO ARE CURRENTLY EMPLOYED IN THE FOLLOWING CATEGORIES. NASPAA SELF-STUDY REPORT-VOLUME 1 167 UNIVERSITY OF BALTIMORE The data in this table were obtained from those responding to the 1996 survey of program alumni. TABLE VI-9 EMPLOYMENT OF MPA ALUMNI CURRENT EMPLOYER 7.0 NUMBER PERCENT Federal Government 51 24.1 State Government 50 23.6 Local Government 38 17.9 Non-Profit Organization 23 10.8 International Organization 1 0.5 Private Business 18 8.5 College or University 16 7.5 Employed by home country 0 0 Continuing their education 1 0.5 Unknown or unemployed 14 6.6 STUDENT SERVICES (STANDARD 7.0) A. RELATE STUDENT SERVICES TO PROGRAM MISSION In our attempts to educate public administrators with the knowledge, skills and values needed in the current environment faced by government and nonprofit administrators, the University of Baltimore offers a number of student services. One of the goals of the current graduate director has been to utilize new technologies which can assist students in their career search efforts and as part of the overall university experience. In addition, the University of Baltimore Library and computer systems have also been utilizing new technologies in their efforts to assist students. One of these efforts has been to install a computer system which is readily accessible to MPA students. This computer has links to important federal and state information sites on the Internet and World Wide Web. Another effort has occurred as part NASPAA SELF-STUDY REPORT-VOLUME 1 168 UNIVERSITY OF BALTIMORE of the graduate student orientation. Librarians with public administration specializations review new electronic capacities for database searching and document review. Finally, the MPA director has created a system for voice registration and advising which offers the students convenience of phone registration. 7.1 ADVISEMENT AND APPRAISAL DESCRIBE THE PROCESSES USED TO ADVISE/COUNSEL STUDENTS, INCLUDING ANY SPECIAL PROGRAMS FOR MINORITIES, FEMALES, AND PERSONS WITH DISABILITIES IN THE FOLLOWING AREAS: A. CAREER GUIDANCE Initial career guidance, to assure that the MPA is the appropriate degree for the prospective student, occurs at the time of the initial advising session with each student. It can also occur earlier if an applicant call requesting MPA program information and/or applications. Once the student is in the program, a number of opportunities exist to reinforce career guidance. First, specific faculty are assigned to each specialization area and are able to give advice on career opportunities in that area. Also, as described below, the University maintains a Career Development Center offering advice, workshops, and "Career Days" to describe various career choices. The MPA Student Association has also been active in offering career-oriented workshops, programs and discussions. The MPA Advisory Board has also been used for identifying internships which can lead to employment. B. PROGRAM AND COURSE ADVISEMENT No student may register in any semester without the signature of an academic advisor or without the electronic removal of a block on voice registration. Program and course advisement are provided by the MPA program director as well as by individual MPA faculty members. The MPA program director is responsible for advising all students through their initial courses. The internship coordinator (a former director of the MPA program) is also extensively involved in assisting the program director in advising and counseling students during the early stages of their course work. Once students have completed the NASPAA SELF-STUDY REPORT-VOLUME 1 169 UNIVERSITY OF BALTIMORE core requirements, they may select any member of the public administration faculty, including the program director, for academic counseling. In highly specialized areas (e.g., health care administration), many students choose to be advised by faculty teaching courses in their chosen field. Others have found it convenient to continue to use the program director as their advisor. In a 1996 survey of program alumni, the preponderance of students found program advising to be either “very satisfactory” (36.2 percent) or “adequate” (11.3 percent). C. ACADEMIC PROGRESS In terms of meeting minimum grade standards, any student who falls below a 3.0 grade average after completing six hours of course work is automatically blocked from registration without obtaining a special waiver from the academic counselor in the Yale Gordon College of Liberal Arts. The counselor works closely with the MPA director on these cases and will not sign the waiver without the director's concurrence and advice on appropriate courses. More generally, students are expected to complete most core courses before attempting elective courses, and students are regularly questioned about this during the advising process. Once they have completed 30 hours of core courses (and are in good standing), students are advised to apply for the capstone course. To be admitted to this course, students must have completed all core courses with at least a 3.0 GPA. Finally, students must apply to graduate. The MPA program director checks to be sure all degree requirements have been met. D. FINANCIAL ASSISTANCE: PROVIDE A TABLE SHOWING THE NUMBER OF STUDENTS WHO HAVE RECEIVED SPECIFIC KINDS OF FINANCIAL ASSISTANCE (SCHOLARSHIPS, FELLOWSHIPS, ASSISTANTSHIPS, INTERNSHIPS, ETC.) DURING EACH OF THE SELF-STUDY YEAR AND THE THREE PRECEDING YEARS. The University of Baltimore provides a variety of financial assistance for students in the MPA program. The School of Public Affairs Assistantships and Schaefer Center NASPAA SELF-STUDY REPORT-VOLUME 1 170 UNIVERSITY OF BALTIMORE Fellowships consist of a stipend and tuition support. The HUD Fellowship program provide students with a stipend, tuition support, and an allowance for books. University scholarships tend to be cash awards only. TABLE VII-1 MPA STUDENTS RECEIVING FINANCIAL ASSISTANCE TYPE OF ASSISTANCE 1995-1996 1994-1995 1993-1994 1992-1993 School of Public Affairs Assistantship* 5 5 2 2 Schaefer Center Fellowship 6 6 5 5 HUD Fellowship 3 3 8 10** University Scholarship 2 2 2 2 * ** In academic year 1994-95, the School of Public Affairs decided to increase the number of students supported by decreasing the size of the assistantships awarded. Includes two students who were supported for half the academic year. 7.2 PLACEMENT SERVICE A. DESCRIBE THE JOB PLACEMENT SERVICES AVAILABLE THROUGH THE PARENT INSTITUTION AND/OR DEGREE PROGRAM TO STUDENTS IN THE PROGRAM BEING REVIEWED. The School of Public Affairs maintains a listing of job notices . These contain information concerning employment opportunities in federal, state, and local government agencies and not-for-profit organizations. In addition, the School of Public Affairs has developed our electronic search capacities by dedicating a computer for student use with linkages to major job listing sites on the Internet. This computer has been placed in the lobby of the School of Public Affairs where it is accessible to all MPA students. Computer programmers in the School of Public Affairs are working to develop means to make this machine more “user-friendly” by creating menu systems. Reference materials, job announcements, and civil service information are available for student use and are updated regularly. In addition to the services offered by the School of Public Affairs, the Career Center at the University of Baltimore offers comprehensive services to all enrolled students and NASPAA SELF-STUDY REPORT-VOLUME 1 171 UNIVERSITY OF BALTIMORE alumni. These services included individual career counseling, administration and interpretation of career assessments, workshops and seminars, job listing services, oncampus recruiting and resume referral programs, and paid and non-paid internships. The Career Center staff assists students with the identification and achievement of specific career goals. Because the student body is characterized by employed adults, The Career Center focuses on individualized service. While MPA students may take advantage of all career services and programs, there are several resources and programs especially appropriate to them. MPA WELCOME LETTER: Each Fall, MPA candidates receive a special letter from The Career Center outlining services, programs and resources that may be particularly appealing to MPA students. The Career Center also participates in the MPA orientation to new students. CAREER RESOURCE LIBRARY: The library contains hundreds of books with information about almost every career field. Some examples of resources of particular interest to MPA students are: Non-Profits Job Finder, Jobs in Washington, D.C., Dictionary of Occupational Titles, America's Federal Jobs, Careers in Government, The Complete Guide to Public Employment, and Good Works (A guide to careers in social change). In addition to books, the Library maintains local business journals and hundreds of files containing information on local businesses and organizations. NASPAA SELF-STUDY REPORT-VOLUME 1 172 UNIVERSITY OF BALTIMORE CAREER PREVIEW: A special program called Career Preview is sponsored each year by The Career Center, the Office of Alumni Affairs, and the Student Activities Office. Career Preview is a forum for alumni to revisit the campus and speak to classes about their personal career experiences. Each year, the MPA professors participate in the program by inviting alumni into their classrooms to speak. In addition, special workshops targeted toward various student interests are also arranged. In 1995-96, one workshop of particular interest to MPA students was "Is There An International Career In Your Future?" This workshop featured a non-profit administrator and an FBI supervisory agent in charge of foreign intelligence. JOB LISTING AND COMPUTER RESOURCES: The Career Center posts local, state, and federal positions (as well as those from corporations and non-profits) and directs students to the OPM web site and other appropriate Internet resources. The Career Resource Library computer contains the SF 171 program, ALEX (the Maryland State job listing service) and several other career assessment and information tools. ON-CAMPUS RECRUITING AND RESUME REFERRAL: Each year about 120 employers visit campus to interview graduating seniors and graduate students for entry-level professional positions. While employers rarely seek out MPA graduates, most employers welcome interviews with all majors and degree levels. Therefore, if an MPA student desires to participate, that option is open. In addition, The Career Center will mail out resumes directly to employers in response to a specific job request. Students register with the Center and can identify salary ranges and geographic areas in addition to the skills they wish to use on the job. In the past, the Career Center has developed lists of MPA graduates and mailed them to prospective employers. SPECIALIZED WORKSHOPS: The Career Center will create and deliver any specialized workshop at the request of a department, class, faculty member, or student club. " Finding a Federal Government Job" has been a standard offering for the past few years and is facilitated by a federal personnel officer. INTERNSHIPS: All students may participate in a paid or non-paid internship. While MPA students, as a rule, are not active participants in internships during the school year, some are interested in summer programs or federal cooperative education positions. In addition, those interested in community service options may peruse the clearinghouse of opportunities available in the Career Resource Library. NASPAA SELF-STUDY REPORT-VOLUME 1 173 UNIVERSITY OF BALTIMORE 8.0 SUPPORT SERVICES AND FACILITIES (STANDARD 8.0) A. RELATE SUPPORT SERVICES AND FACILITIES TO PROGRAM MISSION. The University of Baltimore MPA Program offers a number of support services for MPA students to help them acquire the skills, knowledge bases, and values necessary for the challenges of public management in the 1990s and beyond. For example, the University library system offers a number of electronic search services, tutorials on use of the Internet, the ability to search the entire University of Maryland system library and journal indices. The University also offers students training in a variety of computer environments from a mainframe setting, to several micro computing facilities, to a state of the art INDY laboratory. In other instances, students in certain courses (most specifically the capstone course) are also offered use of multimedia presentation facilities in the Interactive Video Network room in Langsdale Library or the Bell Atlantic Room in the Business Center. These multimedia rooms offer students the potential to learn the latest techniques in presentation technologies. The School of Public Affairs has also recently invested in new computer assisted technologies for interviewing (CATI). Although this technology is primarily for use by the Schaefer Center Survey Research units, we anticipate that this unit will have instructional potential as well. Although construction of the CATI system has been somewhat slowed by the need to provide security for the computer system, recent construction of a secure facility will bring the CATI system on-line in the near future. Also on hand are facilities and equipment designed to accommodate researchers who have physical disabilities. Aside from providing materials and information informally to the public administration faculty and students, the library also provides class instruction (and if needed, one-on-one tutoring by appointment) in the use of research materials and techniques. Classes are requested in advance by the faculty and generally run one hour. These sessions are tailored to the needs of individual courses. NASPAA SELF-STUDY REPORT-VOLUME 1 174 UNIVERSITY OF BALTIMORE 8.1 BUDGET A. DESCRIBE HOW AND WHEN THE BUDGET IS PREPARED FOR THE PROGRAM BEING REVIEWED, INCLUDING ANY PARTICIPATION BY THE HEAD OF THE PROGRAM BEING REVIEWED. The annual budget cycle at the University of Baltimore begins approximately eighteen months prior to the start of the fiscal year (July 1st). Preparation for the MPA program budget begins in late January/early February with a forecast of anticipated staffing and resource needs. A request for funds to support the MPA program (e.g. travel, instructional materials, equipment, membership dues, etc.) is submitted to the Dean of the Gordon College of Liberal Arts after meetings involving the Executive Director of the School of Public Affairs, the MPA program director, and the MPA faculty nucleus. The Dean of the College of Liberal Arts, Dr. Carl Stenberg who is a tenured faculty member within the School of Public Affairs, reviews the amount of funds requested for inclusion in the College's submission to the Provost, the Vice-President for Business and Finance, and the President. The President makes the final budgetary decisions prior to submission to the Chancellor the University of Maryland System. The University of Maryland System’s consolidated budget is submitted to the Governor in November proceeding the beginning of a fiscal year, and the Governor's budget requests are forwarded to the General Assembly in January. Final review and approval of the University of Maryland System budget takes place sometime during the legislative session, usually in March. This is about three months before the beginning of the fiscal year. Following the General Assembly's approval of the UMS budget, the University of Baltimore and each administrative unit within the University must make adjustments in light of what might have occurred in the various stages of the review process. Funds are then allocated to the School of Public Affairs and the MPA program. Once the Dean of the Gordon College of Liberal Arts makes his final allocation decision, the Executive Director of the School of Public Affairs, in conjunction with the MPA NASPAA SELF-STUDY REPORT-VOLUME 1 175 UNIVERSITY OF BALTIMORE program director and the faculty, make the final allocation decisions. The vast majority of funds allocated by the College of Liberal Arts to the School of Public Affairs go to support the MPA program. These funds go mostly for travel, instructional supplies, equipment, and membership dues (NASPAA). The MPA program has a separate and distinct budget within the School of Public Affairs. Because of lessened state support and trends of lower enrollment, particularly in business programs, the University's administration decided in AY96 to embark upon a new method of budget control and allocation beginning FY97. Enrollment Center Budgeting. ECB is designed to provide accountability for each academic unit--School of Law, School of Business, and the College of Liberal Arts--based on the enrollment for each unit. The three administrative units will be analyzed for proper funding levels as well. The plan incudes an inter-center bank which will hold excess funds for multi-year initiatives and to lend to academic centers facing deficits. There is also a campus investment fund planned which will support on-time and recurring costs of new initiatives. The goals of ECB are to improve understanding of budget realities, to spread responsibility to control costs, to create incentives to enhance revenues, and to establish a "new ventures" fund. The implication of the ECB process is that the School of Public Affairs and the MPA program's budget will be tied to enrollment patters. Since ECB has not yet been implemented, it is difficult to assess the full impact on the MPA program's budget. Since the MPA program enrollments have remained relatively steady over the years, it is not anticipated that the funds that the MPA program receives from the College of Liberal Arts will change significantly in future years. INDIRECT COST FUNDS As noted earlier in this report, it is a policy of the University to encourage faculty to engage in sponsored research projects. Such projects generate indirect costs. Indirect costs are costs of administrative support and infrastructure such as plant operations, library, NASPAA SELF-STUDY REPORT-VOLUME 1 176 UNIVERSITY OF BALTIMORE information services, and personnel incurred by the University during the life of a sponsored research project which are billed to a sponsored agency or organization. The University has a negotiated an indirect cost rate with the federal government of 50% of salaries and wages. The University distributes the indirect cost funds generated by means of sponsored research according to the following formula: 30% is awarded to the generating unit; 30% is returned to the college and the provost's office; and 10% is returned to the department of the principal investigator. Salary savings for faculty working on the projects are generally split between the college and the generating unit. The Schaefer Center for Public Policy, which is located within the School of Public Affairs, has received grants and contracts totaling approximately $7.0 million over the past four years. From the indirect funds and salary savings generated by these grants and contracts, the University returns approximately $60,000 a year in indirect cost funds and salary savings to the Schaefer Center another $20,000 per year to the School of Public Affairs. For FY97, for example, the School of Public Affairs received over $21,000 in indirect cost funds. These funds are made available to the School of Public Affairs and the MPA program at the beginning of each fiscal year. A description of how these funds are used to support the MPA program is provided in the following section. B. BUDGET FOR THE MPA PROGRAM University support for the MPA Program has remained relatively stable over the past four years. This has been the case even though the University's overall budget. However, faculty salaries have remained stagnant over the four year period. Because of the state's fiscal crisis and the University's budget problems, faculty have received only one 2% increase in salary over the four period. However, the University has provided for some equity adjustments for faculty in the MPA program over this period of time. (The NASPAA Site Evaluation Team will be provided information on MPA faculty salaries during the Site Team's visit to the University.) NASPAA SELF-STUDY REPORT-VOLUME 1 177 UNIVERSITY OF BALTIMORE The funds for the MPA program's budget are drawn from three separate sources: (1) an allocation from the College of Liberal Arts; (2) indirect cost funds that are returned to the School of Public Affairs by the University; and (3) indirect cost funds that are returned to the Schaefer Center for Public Policy (the applied research unit within the School of Public Affairs). Since Professor Thomas serves as both the Executive Director of the School of Public Affairs and the Director of the Schaefer Center for Public Policy, the indirect cost funds that go to each unit help support the MPA program. The College of Liberal Art's allocation to the School of Public Affairs to support the MPA program goes primarily to cover equipment, faculty travel, instructional supplies and association dues. Over the past four years, the College of Liberal Arts has allocated approximately $21,000 a year to the MPA program. Approximately $7,000 of these funds go each year to cover the costs of faculty traveling to professional conferences. The financial contribution of the College of Liberal Arts to the MPA program has grown steadily over the past four years. In FY93, the MPA program's budget was $15,117 a year and by FY96 it had increased to $28,759. This change was attributed primarily to funds allocated to purchase new computer equipment for the faculty. Funds to cover the costs of duplication and phones are maintained in the College of Liberal Arts budget. The CLA has also provided funding in each of the past four years from the College of Liberal Arts to award 2 graduate assistantships per year. MPA PROGRAM'S OPERATING BUDGET EXPENDITURES FY93 FY94 FY95 FY96 $ 6,329.00 $ 9,310.00 $10,251.00 $ 5,318.00 Dues & Subscriptions 1,810.00 1,810.00 1,830.00 1,963.00 Instructional Supplies 738.00 708.00 1278.00 823.00 Contractual Services 688.00 688.00 780.00 780.00 6,240.00 7,619.00 6,180.00 19,875.00 Travel Equipment NASPAA SELF-STUDY REPORT-VOLUME 1 178 UNIVERSITY OF BALTIMORE EXPENDITURES TOTAL FY93 FY94 FY95 FY96 $15,117.00 $20,127.00 $20,419.00 $28,759.00 Over the past few years, the School of Public Affairs and the Schaefer Center for Public Policy has provided supplementary budget support to the MPA program and its faculty. For the four year period AY93-96, the School of Public Affairs and Schaefer Center contributed an average of $8500 to support the MPA program. Most of these funds went to support faculty travel to professional conferences, instructional supplies, computer equipment, and computer workshops for MPA students. In addition, the Schaefer Center has provided funding each year to support five graduate assistantships for MPA students. Finally, Professor Durant, who holds a research chair in the School of Public Affairs, receives $10,000 per year from CLA funds to support his research activities. In FY96, the University returned approximately $26,000 to the School of Public Affairs and approximately another $53,000 to the Schaefer Center to support the operation of the applied research unit. The vast majority (75%) of the funds that were allocated to the School of Pubic Affairs went to support the faculty and activities of the MPA program. In addition to purchasing new computers for faculty members, these funds went to support faculty travel, publication of the MPA Student Handbook, and the MPA program's Speaker Series. The funds also went for student recruitment and retention initiatives. Finally, these funds were used to support a series of computer workshops offered to MPA students each semester. For FY97, the University is allocating approximately $21,000 in indirect cost founds to the School of Public Affairs and another $62,800 to the Schaefer Center for Public Policy. As a result of the CLA allocations as well as the indirect cost funds returned to the School of Public Affairs and Schaefer Center, the MPA program has sufficient resources to support its activities, faculty, and students. The MPA Student Association also receives funds annually from the University of Baltimore's Student Government Association to support various activities, including the Speaker Series and travel to regional ASPA conferences. The MPA Student Association NASPAA SELF-STUDY REPORT-VOLUME 1 179 UNIVERSITY OF BALTIMORE received approximately $1500 last year to support its activities. The Student Association's funds are not part of the MPA program budget and students can elect to spend the money in any manner they so choose as long as it is within State of Maryland and University of Baltimore guidelines. UNIVERSITY'S FISCAL CRISIS AND MPA FACULTY The University's budget woes began to have a serious impact on MPA program in AY96. While the University allowed the MPA program to fill a faculty position in public management information system, the University did send a letter to Dr. Fred Cheesman (who has a joint appointment in the School of Public Affairs and the Division of Criminology, Criminal Justice and Social Policy) notifying him that his contract would not be renewed following AY97. The letter sent to Dr. Cheesman was also sent to all University faculty members who were entering their third year as Assistant Professors at the University of Baltimore. The University took this action based upon the recommendation of the Maryland Attorney General's Office in anticipation of continued fiscal problems for the University in FY96. Because of the University's fiscal problems, the MPA program will not be able to fill Dr. Pat Florestano's vacant position. In fact, Dr. Stenberg informed the School of Public Affairs that Dr. Florestano's position (and the funding that goes with it) will go toward University's deficit reduction strategy. The College of Liberal Arts and the School of Public Affairs are not anticipating any other reductions in the number of personnel who are teach in the MPA program. C. SALARY INFORMATION (OPTIONAL): FOR ALL NUCLEUS FACULTY, SHOW THE FOLLOWING SALARY DATA FOR THE SELF-STUDY ACADEMIC YEAR: This information will be available for the site evaluation team. 8.2 LIBRARY SERVICES NASPAA SELF-STUDY REPORT-VOLUME 1 180 UNIVERSITY OF BALTIMORE A. DESCRIBE THE SERVICES PROVIDED BY THE LIBRARY TO PUBLIC ADMINISTRATION STUDENTS AND FACULTY. The University of Baltimore's Langsdale Library provides the students and faculty of the MPA program with several services supportive of learning: reference (featuring online services such as LEXIS and DIALOG), faculty reserves, interlibrary loan, and book circulation. The University's library is open 81.5 hours per week, including evening and weekend hours for UB's high proportion of non-traditional students. A professional librarian is stationed at the desk for the entire time the Library is open, with the exception of one hour each on Saturdays and Sundays. The building provides students with sufficient study carrels and several group study spaces. Also on hand are facilities and equipment designed to accommodate researchers who have physical disabilities. Aside from providing materials and information informally to the Public Administration faculty and students, the library also provides class instruction (and if needed, one-on-one tutoring by appointment) in the use of research materials and techniques. Classes are requested in advance by the faculty and generally run one hour. These sessions are tailored to the needs of individual courses. Additionally, the library's Information Access Services Department (IAS) offers a twohour Internet class (separate sessions for basic and advanced users) several times each semester. Students and faculty also receive one hour of training as a prerequisite to using 150 DIALOG databases on their own, (either in the library or at remote sites, 24 hours a day, seven days per week). Use of the online service LEXIS/NEXIS is taught individually. Among the 150 DIALOG databases which public administration faculty and students can search at no cost to them are BNA Daily News from Washington, U.S. Political Science Documents, PAIS International, Federal News Service, American Statistics Index, the Congressional Information Service's Index to Publications of the United States Congress, Public Opinion Online, and PAPERS (full-text of sixty U.S. newspapers). LEXIS/NEXIS provides full-text access to federal and state legislation, campaign and performance records NASPAA SELF-STUDY REPORT-VOLUME 1 181 UNIVERSITY OF BALTIMORE of elected officials, and both local and national media coverage of domestic and international political happenings. The Information Access Services Department (IAS) provides a full range of research assistance, from locating relevant materials bibliographically and physically to procuring them through interlibrary loan. IAS Staff guide students and faculty to appropriate reference sources and then instruct and demonstrate them as needed. The Library will also act as the initial contact with researchers at other institutions when answers may best be found outside the University. With an eye to the other major electronic information technologies in use today, the Library has set up four workstations which present indexes and materials on CD-ROM. The CDS include multiple U.S. Census disks; Marcive, an index to GPO publications; ABI Inform, an index aimed primarily at business, but with many relevant policy and management issues; Social Science Index, an index to periodicals including public administration and political science journals; and a full-text database covering five-plus years of the Baltimore Sun. Also available for use by appointment are numerous CD-ROMS provided by the U.S. government which require specialized software and instruction. MPA students and faculty may obtain access to the Internet -- including text and graphical versions of the World Wide Web (WWW) -- through computer accounts on campus. These accounts may also be accessed remotely, using a PC and modem. This extra capability permits public administration research to be done at home or the job site at a time most convenient for the researcher. In addition to reaching DIALOG and the Internet via this method, MPA students and faculty can tap into the Library's Victor catalog system which includes other relevant databases such as Newspaper Abstracts. The Library provides pointers to WWW sites relevant to the MPA discipline, through the Library's web page. Plans are also underway to set up an additional workstation dedicated exclusively to the use of governmental information sites on the Internet. NASPAA SELF-STUDY REPORT-VOLUME 1 182 UNIVERSITY OF BALTIMORE Additionally, MPA faculty and students can turn to Langsdale's Networked Information Resources Department (NIRD) for digital media and audiovisual services, interactive video for distance education, and satellite teleconference capabilities. NIRD's media services range from providing traditional audiovisual equipment to outfitting electronic classrooms able to project World Wide Web sessions. The department also offers support to MPA faculty and students who wish to develop class presentations using video, digital graphics, or commercial presentation software packages such as Lotus Freelance Graphics. Original videotaping and editing are part of this assistance package available from NIRD. To harness the potential of distance learning, the University has installed two distinctly different interactive video teleconferencing classrooms. The first room to come online (1994) is housed in the library. It utilizes compressed video technology to give twoway audio and video interactively. This system, known as IVN (Interactive Video Network), can readily connect to any of the 13 campuses of the UM system as well as to Baltimore area community colleges. By utilizing the UM System's video modems, IVN can economically connect via commercial long-distance carriers to any video teleconferencing system in the world. The second UB facility (1995 start-up) was developed by Bell Atlantic and is part of the Maryland Interactive Distance Learning Network. This system uses fullmotion video, as opposed to compressed video. Though currently limited to central Maryland, this system does provide a more robust video service to the more than 30 other participating installations in this area. NIRD is able to provide classroom support as well as training for both of these facilities to interested MPA faculty and students. The University also features satellite downlink capabilities enabling ready access to programs, speakers, conferences and information via commercial satellite. It is anticipated that the IVN classroom will be connected to the satellite downlink. MPA faculty and students NASPAA SELF-STUDY REPORT-VOLUME 1 183 UNIVERSITY OF BALTIMORE will then be able both to receive a conference via satellite and respond via land-line communications using the IVN. B. DESCRIBE THE TYPE AND METHODS OF COORDINATION BETWEEN THE LIBRARY AND YOUR FACULTY IN THE AREAS OF ACQUISITION, INSTRUCTION, AND RESEARCH. To build and maintain the public administration journal and monograph collections, the library relies on input from faculty, students, and library staff. Liaisons are appointed by both the library and the MPA Department to insure that the journal and monograph needs of the department are met to the maximum extent permitted by the Library's budget limitations. The Library also subscribes to a major automated book selection service, Baker & Taylor, to provide notice of recent and upcoming publications. The automated profile dictating which monographs will be presented for Library consideration is determined by consultation with MPA faculty. A more informal process is also in place by which faculty can send bibliographies or publisher's flyers to the library liaison for additions to the collections. New journal selections and back-run decisions are made through the same type of cooperative input. C. PROVIDE INFORMATION ON THE ADEQUACY OF THE LIBRARY COLLECTION RELEVANT TO THE MASTER'S PROGRAM BEING REVIEWED, SUCH AS SIZE OF COLLECTION RELEVANT TO PUBLIC POLICY AND ADMINISTRATION, LIST OF USEFUL JOURNALS, ETC. The Langsdale Library and the Law Library have more than 300,000 bound volumes. Of this number approximately 10,300 deal specifically with public administration or public policy issues (Library of Congress J-KF). Circulation for the public administration collection is approximately 1,000 volumes per year. In addition, the Library maintains a strong selection of journals relevant to the field. The journal collection consists of approximately 875 titles, of which 213 deal generally with public administration (Library of Congress J-KF). NASPAA SELF-STUDY REPORT-VOLUME 1 184 UNIVERSITY OF BALTIMORE Since 1974, the Library has been a partial U.S. Government Documents depository. The Langsdale library selects approximately 25% of available U.S. Government publications. This collection today totals nearly 200,000 documents, providing coverage of Congress, the budget, the Presidency, and numerous governmental agencies and activities as overseen by GAO, CBO, and Congressional committees. Also, since 1981 the Library has been a Maryland-state documents depository. These collections are tailored to the needs of the University, listed in the main catalog, and made available for general circulation. Because of the interdisciplinary nature of the MPA curriculum offered at the University, there is considerable overlap with other subjects in the collections. For example, because the University's business programs mesh with the public administration program, the Library has a particularly strong management collection. Because of the Library's state and federal documents collection, Langsdale has a particularly strong base of demographic and statistical information. The Langsdale Library has chosen to augment its domestic statistical data collection with such sources as the Congressional Information Service's American Statistics Index and the Statistical Reference Index. Researchers at Langsdale can access most of the documents cited in The Statistical Reference Index (SRI) through an accompanying fiche set which the library purchases. The option of creating customized data sets is also available at the Library when using the U.S. Census Bureau's CD collection covering the 1990 Census of Population and Housing. The Langsdale collection is supplemented by the University of Baltimore Law library, directly across the street from the graduate/undergraduate library, and open to all MPA students. The Law Library collection consists of 120,000 volumes as well as extensive serials holdings. This library is also a state and federal documents depository and offers privately-produced sets such as the CIS Index and Serial Set Index as finding aids. NASPAA SELF-STUDY REPORT-VOLUME 1 185 UNIVERSITY OF BALTIMORE For research of a more historical nature, the University's archives collection contains primary research materials from many local government agencies. Collections range from the WMAR-TV news film collection to the records of such agencies as the Baltimore City Department of Planning and the Baltimore Economic Development Corp. The Library's archives unit is in the process of developing World Wide Web access to a portion of its materials. While the collections of the University of Baltimore libraries are a powerful research resource in their own right, the faculty and students of the MPA program also have ready access to materials not located on campus. The University of Baltimore is a member of the University of Maryland System. This allows online searching of books and monographs, periodical holdings, and government documents in the thirteen member libraries of the system through the online catalog (Victor). This catalog also allows patrons to request books, monographs, and government documents electronically from other campuses in the system. Delivery time is usually less than six days. In addition, periodical materials can be faxed or shipped from other campuses through the interlibrary loan services of Langsdale's Information Access Services Department. These services provide access to well over a million book/monograph/document items and several thousand periodicals. Periodical articles may also be ordered directly by the patron from the Uncover Company and UMI Corporation, when their databases (e.g., ABI/Inform) are utilized within the UMS Victor online catalog. These items can be faxed directly to the patron for a fee. The Library also provides access to the OCLC online system which provides interlibrary loan access to more than 24-million titles in over 13,000 libraries in North America, Europe, and Asia. Most materials can be delivered within two weeks of the request. The Library has good working relationships with a number of libraries in the Baltimore area. Patrons with valid identification cards may borrow from all UMS libraries, including the University of Baltimore Law School, the University of Maryland Law School, the NASPAA SELF-STUDY REPORT-VOLUME 1 186 UNIVERSITY OF BALTIMORE University of Maryland Health Sciences Library, the University of Maryland-Baltimore County, Morgan State University, Coppin State University, and the University of Maryland College Park. UB patrons may also borrow from the Maryland Institute College of Art Library. In addition, UB patrons may use a number of private and non-UMS libraries in the area, although borrowing must be done through the interlibrary loan services. These institutions include the Enoch Pratt Free Library, and with some restrictions, Johns Hopkins University, and the Social Security Library of the U.S. Social Security Administration. Because of the University's downtown location, University faculty and students can take advantage of the various governmental libraries ranging from the Federal Reserve Bank in the Inner Harbor to various Baltimore City Agencies and the State Office Building just four blocks away. The University is also on the North-South axis of the city that links many of its educational institutions, notably Towson State University, Johns Hopkins, Loyola and the Enoch Pratt Central Library. Due to Baltimore's close proximity to Washington DC, faculty and students can also gain access to the libraries of various federal agencies. The following selected journal sources relevant to the MPA program are held at the University of Baltimore libraries: Academy of Management Executive Academy of Management Journal Academy of Management Review Administration and Society Administrative Management Administrative Science Quarterly Advanced Management American Bankers Association Journal American Economic Review American Import-Export Management Journal American Journal of Economics and Sociology American Journal of Political Science American Political Science Review American Politics Quarterly American Review of Public Administration Annals of the American Academy of Political & Social Science Bell Journal of Economics and Management Science Business Management Journal Business and Society NASPAA SELF-STUDY REPORT-VOLUME 1 187 UNIVERSITY OF BALTIMORE California Management Review Canadian Journal of Economics Canadian Journal of Political Science Cost and Management Economic Journal (London) Economic Policy Issues Economics and Business Bulletin Economist Ethics Evaluation Review Factory Management Federal Management Frontiers of Health Service Management Health Care Management Review Human Resources Management Industrial Management Review Information Management Journal of Accounting and Economics Journal of the American Institute of Planners Journal of the American Planning Association Journal of Economics and Business Journal of Financial Economics Journal of Health Politics, Policy and Law Journal of Industrial Economics Journal of Management Journal of Management Studies Journal of Policy Analysis and Management Journal of Political Economy Journal of Politics Journal of State Government Law and Society Review Management National Civic Review National Journal National Municipal Review National Tax Journal New England Journal of Business and Economics New England Journal of Medicine Personnel Administration and Public Personnel Review Philosophy and Public Affairs Policy Review Policy Sciences Policy Studies Journal Policy Studies Review Political Quarterly Political Research Quarterly Political Science Quarterly Politics & Society Polity Public Administration Quarterly Public Administration Review Public Budgeting and Finance NASPAA SELF-STUDY REPORT-VOLUME 1 188 UNIVERSITY OF BALTIMORE Public Choice Public Finance-Quarterly Public Management Public Manager Public Personnel Management Public Policy Publius: The Journal of Federalism Regulation Review of Economics and Statistics Review of Politics Review of Public Personnel Administration Risk Management Social Science Journal Social Science Quarterly State and Local Government Review Urban Affairs Quarterly Urban Studies Washington Monthly As part of the 1996 survey of program alumni, former students were questioned about the adequacy of the service provided through Langsdale Library. Most alumni indicated that the services were either “very satisfactory” (48.6 percent) or “adequate” (46.2 percent). NASPAA SELF-STUDY REPORT-VOLUME 1 189 UNIVERSITY OF BALTIMORE 8.3 SUPPORT PERSONNEL A. DESCRIBE THE SECRETARIAL AND CLERICAL ASSISTANCE AVAILABLE TO THE PROGRAM FACULTY AND ADMINISTRATION. The MPA Program has one full-time secretary. She has an array of support equipment, including microcomputers, typewriters, calculators, etc. Her duties include typing manuscripts, exams, syllabi, correspondence, and special administrative projects. In addition, she assists the MPA Program Director in notifying students regarding the status of their applications, supplying them with appropriate information, and maintaining student files. If necessary, the MPA Program can rely upon the assistance of other secretaries within the College of Liberal Arts. The Schaefer Center for Public Policy also has a full-time administrative assistant. Upon occasion, she (and the grants administrator for the Schaefer Center for Public Policy) has assisted the MPA program with projects. For example, the MPA program relied on the expertise of the Schaefer Center staff in producing the survey instrument used to assess the opinions of the alumni. 8.4 INSTRUCTIONAL EQUIPMENT DESCRIBE THE FOLLOWING EQUIPMENT AVAILABLE TO FACULTY AND STUDENTS FOR COURSE WORK AND RESEARCH: A. COMPUTER FACILITIES AND SERVICES. Students and faculty in the MPA Program at the University of Baltimore have access to a variety of computing resources, ranging from microcomputers to mainframes and from locally networked services to wide-area networked services. For student use especially, the University's computing service, Computing and Information Systems (CIS), supports six general-purpose computing labs and two librarybased centers. Located conveniently around campus, these facilities contain nearly 100 Windows/DOS systems, most of which are 486-100Mhz/Pentium class machines. In NASPAA SELF-STUDY REPORT-VOLUME 1 190 UNIVERSITY OF BALTIMORE addition, two of the facilities offer students access to Silicon Graphics (SGI) workstations. The thirty-six SGI systems are particularly suited to browsing the World-Wide Web. The microcomputers and workstations in these labs, as well as the microcomputers in faculty offices, are connected to UBNET, an Ethernet local-area network. By way of UBNET, users gain access to a broad selection of computing software located on file servers, to printer servers, to an e-mail server, and to Internet services, including full graphical access to the Web. CIS provides mainframe computing in the form of a DEC VAX running under VMS and another running under Ultrix-32. These systems offer a standard library of language compilers, which permit users to write their own programs, as well as a library of packaged software--including statistical analysis packages, software for simulation and modeling, database management systems, and graphics and spreadsheet packages. Students and faculty may access the VAXs by way of any microcomputer connected to UBNET or by way of dial-up modem. The University maintains two banks of modems, one for communications up to 14.4 kbs, the other for communications up to 2400 baud. Using these modems, members of the University community working away from the campus may also access email and the Internet. The staff of Computing and Information Systems is available to assist students and faculty in the use of the software and hardware. Monitors are on duty at all times in the central facility, located in the Business Center. They help users with the various software located on the network and with rudimentary problems of using the systems. Faculty in Public Administration have in their offices Intel, Windows/DOS-based systems. Each system is connected to the University's LAN and has access to file servers, print servers, and the Web. All of these systems are supported by the University's CIS. Those faculty who wish to incorporate information technology in their teaching also have access to state-of-the-art facilities in the new Business Center. NASPAA SELF-STUDY REPORT-VOLUME 1 191 Classrooms, UNIVERSITY OF BALTIMORE caserooms, seminar rooms, and labs are linked by high-speed digital networks, which tie together an array of sophisticated information technology and facilitate communication within the building, around the campus, and ultimately worldwide via the Internet. Every caseroom is equipped with its own VCR and document camera. In addition, it is linked by two fiberoptic networks to central AV services. One network distributes analog AV from an array of equipment, including a satellite receiver, various video cassette players, tape players, and a laser disk. The other distributes digital AV from a digital video server. Both the local equipment and the remote are controlled by a Silicon Graphics workstation, which is situated in the instructor's podium in the caseroom. Display is by way of a three-gun overhead projector. The University offers the faculty two types of distance- learning facilities. On the third floor of the Business Center is a Bell-Atlantic interactive-video classroom. Faculty and students located at UB may be connected to as many as three other sites around the state and carry on classes with live video and audio of superb clarity. Additional technology in the classroom allows the instructor to exhibit documents, video, and computer displays directly to participants at the remote sites. On the fourth floor of the Langsdale Library is a University of Maryland System interactive-video classroom. It offers similar amenities. It also offers the potential of more simultaneously connected sites but at the cost of slightly reduced quality in the video and audio. As part of the 1996 survey, program alumni were asked to rate the computer facilities provided by the University. Twenty-one percent of those responding indicated that the facilities were “very satisfactory” while 50 percent indicated that the facilities were adequate. B. VISUAL AID DEVICES, AUDIO VIDEO FACILITIES, TAPES AND FILMS. The University of Baltimore has a centralized Multi-Media Center. The Multi-Media Center provides a complete range of equipment, including overhead projectors, slide projectors, film projectors, cassettes and reel-to-reel recorders, and VCR's. This equipment NASPAA SELF-STUDY REPORT-VOLUME 1 192 UNIVERSITY OF BALTIMORE can be reserved for teaching and instructional use. In addition, the Dean’s Office also has some multimedia technology available for use by faculty. The Bell Atlantic and IVN rooms also have extensive multimedia facilities that can be reserved by faculty. The School of Public Affairs has also purchased some equipment for specialized presentations such as an ELMO unit for instructing computer software in real-time. Finally, the new School of Business building offers up-to-date instructional equipment for faculty when available. The College's Graphics Lab is equipped with typesetting capabilities, as well as basic graphic production equipment, including cameras, color key developers, a waxer, and microcomputers with graphic capabilities. The Media Lab contains video recorders and cameras, a video editing system, a portable lighting unit, numerous film projectors and mobile VCR monitor carts. The College also has a collection of tapes and films which are available for classroom use. These are usually "classical" types of films. The MPA Program also has access to films held by other University of Maryland colleges and universities through the VICTOR system of electronic access. In sum, the University and College's visual aid devices and audio facilities have been more than adequate to meet the needs of the faculty and students in the MPA program. They allow students to enrich their understanding and abilities in terms of the program’s emphases on being to engage adroitly in marshaling evidence, making arguments and persuading others. These skills, as our mission statement suggests, are critical to public managers working the “seams of government” in contemporary public administration. 8.5 FACULTY OFFICES A. DESCRIBE THE ADEQUACY OF OFFICE SPACE AVAILABLE TO THE NUCLEUS FACULTY PRIMARILY RESPONSIBLE FOR THE PROGRAM. INCLUDE THE PERCENTAGE OF THESE FACULTY WHO HAVE PRIVATE OFFICE SPACE. MPA faculty members moved into new offices in August, 1995. The new offices are located in the St. Paul Street Building. All members of the MPA faculty have single, private NASPAA SELF-STUDY REPORT-VOLUME 1 193 UNIVERSITY OF BALTIMORE offices for research and advising purposes. Advising faculty - as well as Professors Gawthrop and Durant - are located on the first floor of the building. The remainder of the faculty and the Schaefer Center for Public Policy are located on the third floor of the building. All faculty have personal computers in their offices. B. DESCRIBE THE PROVISIONS MADE FOR PART-TIME FACULTY OFFICE SPACE. The MPA adjunct faculty share an office with the other adjunct faculty of the CLA. Adjunct faculty members are also able to use offices vacated by Dr. Florestano if needed. 8.6 CLASSROOMS A. DESCRIBE THE ADEQUACY OF TOTAL OVERALL CLASSROOM SPACE AND TYPES OF CLASSROOMS AVAILABLE FOR THE PROGRAM'S COURSES. The MPA Program shares general assignment of classrooms with other CLA departments. In the Academic Center, there are two classrooms, which seat approximately 20 students, available for each time period in which the University offers classes. In addition, the Academic Center has one former Science Laboratory converted into a classroom and three lecture rooms, available for instruction. As the Merrick School of Business has moved to its new facility, the CLA also has 17 former business school classrooms in Charles Hall. In addition, for instructors teaching in a distance format, the University has two specialized classrooms equipped for distance technologies. Finally, when not in use for business classes, CLA classes are also scheduled in the new Business Center. Classroom assignments are based on the needs of the instructor, and on student demand. For example, statistics classes are held in former accounting classrooms which give students the opportunity to “spread out” when needing to reference tables or analyze complex problems. In sum, the overall classroom space available to the MPA Program is adequate. However, classrooms are no longer in close proximity to faculty offices. NASPAA SELF-STUDY REPORT-VOLUME 1 194 UNIVERSITY OF BALTIMORE Alumni were also questioned about the quality of classrooms provided by the University. Twenty-seven percent of the former students indicated that the classrooms were “very satisfactory” while 69.2 percent of alumni indicated that the classrooms were “adequate”. 8.7 MEETING AREA A. DESCRIBE ANY MEETING AREAS ON CAMPUS WHICH ARE AVAILABLE FOR STUDENTS AND FACULTY TO MEET INFORMALLY FOR DISCUSSION OF COURSE PROJECTS, INTERNSHIP EXPERIENCES, OR OTHER PROGRAM MATTERS. Faculty members generally use their single, private offices for meeting with students to discuss course assignments, internship experiences, and other program matters. The St. Paul Street building has one large meeting area (the “Boardroom”) shared with Institutional Development where some impromptu gatherings are being held. The University has a number of other places, including the faculty lounge (used for MPA Student Association meetings) and Poe's Public House where students and faculty meet informally as well as for special lectures and MPA Award Ceremonies. 9.0 OFF-CAMPUS PROGRAMS (STANDARD 9.0) Does not apply. NASPAA SELF-STUDY REPORT-VOLUME 1 195 UNIVERSITY OF BALTIMORE APPENDIX A SEIZING THE MOMENT: OUTCOMES ASSESSMENT, CURRICULUM REFORM, AND MPA EDUCATION Robert F. Durant School of Public Affairs Division of Government and Public Administration University of Baltimore 1420 North Charles Street Baltimore, Maryland 21201-5779 ABSTRACT This article reviews a recent exercise in developing an outcomes-based capstone course for the MPA program at the University of Baltimore. Chronicled is the way a reversible logic approach to designing that course led ineluctably into a full-scale, outcomes-based, strategic planning exercise for the program as a whole. In the process, the department was able to craft a performance-based curriculum that attacked an "entitlement ethic" among students, that made the faculty more accountable for its actions in the classroom, that streamlined course offerings and content in mission-related ways, and that introduced a "continuous process improvement" ethic driven by constant feedback from the capstone course. NASPAA SELF-STUDY REPORT-VOLUME 1 196 UNIVERSITY OF BALTIMORE INTRODUCTION "Outcomes assessment," "performance-based measurement," and "accountability" are the catchwords and phrases of our time in public education in general, and in graduate professional education programs in particular. Certainly, Masters of Public Administration (MPA) programs have not been immune from these trends, as the National Association of Schools of Public Affairs and Administration's (NASPAA) recent focus on outcomes will attest. Some view such emphases as passing fads. Others view them as nuisances to be tolerated, to be done quickly, and to be done with tokenism. Still others view them as appropriate obligations, but ones which probably drive out more important program development concerns. This essay chronicles how coping with outcomes assessment mandates can be turned into a creative exercise in curriculum reform, student assessment, and departmental strategic planning. Its analytical focus is a recent outcomes-based exercise in curriculum reform in the MPA program in the Department of Government and Public Administration at the University of Baltimore. Recounted are the logic, tactics, and substance of this effort as it evolved in the Department during the 1993-94 and 1994-95 academic years. The essay's purposes are threefold. First, it demonstrates how creating an outcomes-based capstone course became a catalyst for fundamentally reevaluating what the student "product" of the program was to be, what was taught in core courses, when and how it was taught, and who would teach it. Second, the essay recounts how a "reversible logic" approach to curriculum design informed program deliberations, helped to overcome the natural resistance to change that typically plagues strategic planning efforts, and helped advance an ethic of "continuous process improvement" in the program. Finally, the essay describes the substance of the outcomes-based capstone course that drove these efforts. FISCAL CRISES, OUTCOMES ASSESSMENT, AND CURRICULAR REFORM The MPA program at the University of Baltimore (UB) was established in 1975. Today, it is one of three NASPAA-approved programs in the state of Maryland. With an overwhelmingly parttime and in-service student population of predominantly state and local government employees, the program has grown from 113 students in 1975 to a peak of over 250 students in 1980 (an open admissions policy ended in 1981) to a range of 130-150 students over the past four years in a consciously crafted down-sizing to improve student quality. The MPA student body is quite diverse in terms of socio-demographic, educational, and experiential characteristics. More precisely, on the eve of curriculum review in 1993, fully 41 percent of the program's students were African-Americans, while nearly 59 percent were female. Of these students, most were street-level, supervisory, or mid-level bureaucrats, although presently enrolled and graduated students include county executives and other high-level government managers. Recent enrollments also indicate that an increasing number of students are coming from non-social science backgrounds (e.g., nursing). Over the years, the number of core MPA faculty has risen from a single full-time instructor in 1975 (supplemented by adjunct faculty) to 8 faculty in 1983 to a cadre of 11 in 1994. Moreover, today's faculty brings a diversity of talents, interests, and pracademic experiences to the classroom, and includes two members of the National Academy of Public Administration, a former editor-in-chief of the Public Administration Review, and two former Presidents of ASPA.() Many of the faculty are also involved in significant applied research for state and local governments in Maryland by virtue of their affiliation with UB's William Donald Schaefer Center for Public Policy. NASPAA SELF-STUDY REPORT-VOLUME 1 197 UNIVERSITY OF BALTIMORE Just as the size, composition, and diversity of many elements of the MPA program at UB have ebbed, flowed, and reached a working equilibrium over the years, so too has the political context of higher education in Maryland. Prior to the 1987 election of Governor William Donald Schaefer, funding for higher education in Maryland was widely regarded as inadequate to meet burgeoning demands for services by the state's citizenry, to attract and retain top quality faculty across academic fields, and to attain recognition as a world-class system. Upon taking office, Schaefer launched a campaign to increase funding levels for higher education in Maryland. So successful was this effort that a 20 percent increase in funding occurred by the end of his first term. In return, however, Schaefer demanded that higher education in Maryland be reorganized to eliminate overlap and duplication, to make it more accountable for its spending choices, and to foster integrated planning for the state. To lead this effort, the state legislature created the University of Maryland System Board of Regents and the Maryland Higher Education Commission. Neither spending increases nor reorganization proposals directly affecting the MPA program at UB were long-lived, however. As state revenue shortfalls spiraled in the early 1990s, and with higher education the single largest discretionary spending item in the state budget, both the Governor and the state legislature began to rethink, retarget, and effectively roll back the financial gains made by the University System during Schaefer's first term. Concomitantly, a proposal to merge the University of Baltimore with the University of Maryland, Baltimore County was never consummated. What did survive, however, was both gubernatorial and legislative enthusiasm for holding programs and faculty members more accountable for their actions. As in other states faced with fiscal stress, a sustained and persistent effort was mounted by the legislature to have system units and programs demonstrate the centrality of their missions to overall system goals, to show the costeffectiveness of their operations, and to develop outcome measures capable of charting the academic progress of their students. Concern about student outcome assessment was not new to the MPA faculty at UB. For several years, some had questioned the validity and utility of the written comprehensive exam as an exit experience for MPA candidates. To one faculty member, the idea of an exit experience was itself of little merit on both pedagogical and practical grounds. Students, because of their part-time status as full-time employees, often take five to six years to complete their degrees. During that period, changes in teaching assignments, approaches, and course content made it impossible to test students fairly. Other critics maintained that some kind of exit experience was necessary. Students, they argued, had to demonstrate that they could integrate, reflect upon, and apply what they had learned in their course work. The MPA written exam, however, was not up to the task in three significant ways. First, the questions used on the MPA exam were themselves written in ways that did not force the student to integrate materials from the core courses. Rather, they were geared toward individual courses (e.g., a budgeting question, an organization theory question, a general PA question, etc.). In turn, such an approach led students quite rationally to study for particular subject matter questions rather than for course work integration. Second, these critics charged that the written exam approach was fundamentally flawed. By requiring students to memorize and then regurgitate reams of information (theories, concepts, and associated scholars) culled from their course work without asking them to apply it in concrete problem solving contexts, we were testing skills and knowledge more relevant to Ph.D. students NASPAA SELF-STUDY REPORT-VOLUME 1 198 UNIVERSITY OF BALTIMORE than to public managers in the trenches. As one faculty member put it, by testing their ability to cite the literature and evolution of the field, "we were (wittingly or unwittingly) trying to create little Ph.Ds" rather than public managers. That faculty would take this approach, these critics argued, was understandable. After all, most faculty had been put through the same process as graduate students. Moreover, a written exam was a straightforward and well-understood exercise requiring little investment of faculty time and resources. Unfortunately, however, the process--in effect--left it up to the students, rather than to the faculty or to the program, to integrate the curriculum. Too, little relationship existed between this exercise and what public managers actually do. Finally, these critics contended that the written exam was too widely perceived as a ritual with consequences only if one fell egregiously short of faculty expectations. Too often, an "awfulness test" was being applied in grading, "data dumping" was occurring, and the students had concluded that the test was more "hoop jumping" than serious assessment of one's skills, knowledge, or values. As a result, a widespread "entitlement ethic" was reinforced among students: "If I passed the course work and I paid tuition for all these years, I'm entitled to the degree." One obvious option, of course, was to reconfigure the MPA comprehensive exam to require integration of materials, to raise grading standards, and to write more demanding questions. Indeed, the faculty ultimately decided to try this approach. Simultaneously, however, the department also decided to run a parallel outcomes-based capstone course during the 1994-1995 academic year. Once completed, the relative merits of the two exercises would be assessed. At that point, the faculty would either drop both exercises as inadequate or select one as the program's exit experience. THE ANATOMY OF A REFORM EFFORT With the Chancellor's accountability efforts heating up, with the Governor and the Maryland General Assembly repeatedly turning to higher education for spending cuts, and with a NASPAA self-study year only two academic years away, the department head appointed a three-person faculty committee in the Spring of 1992 to examine the MPA exit experience and to make recommendations to the faculty. The MPA Exam Committee (referred to hereafter as the MEC) agreed that membership should be extended to the president of the MPA Student Association, as well as to members of the MPA Advisory Board. Students were also encouraged to take part directly in two "town hall" meetings on the subject. Those who could not attend were urged to write directly to any faculty or student member of the committee to express their opinions, concerns, and suggestions. Into the Bog In charging the MEC, the department head enunciated five inviolable constraints on the committee's work product. First, whatever exit experience the MEC devised could not add additional hours to the curriculum that might depress enrollments. In effect, this "no-net-gain" in course hours policy meant that adding a capstone course meant making cuts in other areas of the core curriculum. Second, the exercise could not impose unreasonable time and resource requirements upon department members. Third, faculty responsibility for the exit exercise had to be equitably shared. Thus, the exit experience could not be "owned" by any particular faculty member, could not be beyond the capacity of any faculty member to teach, or be too onerous to be attractive for anyone to instruct. Fourth, any exit experience had to be consistent with guidelines imposed by NASPAA. Finally, students "caught" in the transition to a new system would have to be treated fairly--i.e., in NASPAA SELF-STUDY REPORT-VOLUME 1 199 UNIVERSITY OF BALTIMORE ways that adequately took into account the requirements for graduation stipulated in the UB catalogue for the year they entered the MPA program. Ultimately, the MEC dismissed a variety of faculty and student suggestions for outcomes assessments as insufficiently broad, nuanced, or implementable to comprehensively and realistically assess student competencies in a real-world setting or simulation. These included: a team-taught seminar revisiting the issues taught in the core curriculum; a research paper on a particular topic; a rotating topic each semester taught by different faculty members; and no exit experience at all. Instead, the Committee settled on a semester-long capstone course that would simulate agency problem solving in ways assessing the list of core literacies identified in Exhibit I. These literacies were determined by examining NASPAA-identified competencies, by reviewing studies conducted by public management scholars, and by mining the perspectives of current faculty, present and former in-service students, and the department's MPA Advisory Board. () Members of the Committee quickly realized that they were doing more than developing how a capstone course would run if they took the charge seriously to create a meaningful outcomesbased experience, especially within the context of a "no-net-gain" constraint. But even without the latter constraint, any capstone course devoted to true outcomes assessment would have major consequences for the substance, teaching approaches, and testing which transpired in all the core courses. Obviously, whatever skills, knowledge, and values "assessed" after students completed the core curriculum would have to be routinely provided, honed, and tested during that course work. EXHIBIT I Managerial Competencies Meta-Skills Written and Oral Communication Problem Solving Interpersonal Skills Creative Thinking Managing Diverse Workforce Creative Thinking Tolerance for Ambiguity Decisiveness Leadership Conflict Management Self-Direction Negotiating Flexibility in the Face of Change Planning and Evaluation Financial Management Human Resources Client Orientation Understanding of Societal Institutions Team Building Information Resources Management Understanding Intraorganizational Dynamics Technical Competencies Working the Seams of Government Ethical and Legal Sensitivity Micro-Skills for Subfields Evidence, Arguments, and Persuasion Express Facts and Ideas Succinctly and in Organized Ways Define and Frame Problems Cogently Take a Long-Term Strategic View of Socio-Economic and Understand the Critical Self and Logic, Assumptions, Organizational and Ethics of Decision Reflection NASPAA SELF-STUDY REPORT-VOLUME 1 Diagnose Internal and External Political Forces 200 Sensitive to Issues of Cultural Diversity Spot Environmental Opportunities UNIVERSITY OF BALTIMORE Political Trends Analytical Techniques Skills for Setting Goals, Institutionalizing Purpose, Dealing with Intrabureaucratic Conflict, and Protecting Against Bureaucratic Imperialism Open to Change and New Information Skills for Organizational Development Know How to Apply Organizational `Levers' for Cultural Change Effectively Deal with Facility with Coaching, Dealing with Third Party Move Organization Toward OutcomesPressures (e.g., Deadlines, Mentoring, and Challenging Providers of Services Based Performance Measurement (when Unexpected Obstacles) Subordinates in Non-hierarchical Setapplicable) tings (e.g., state and local government agencies, contractors, nonprofits) Ability to Develop Networks and Coalitions for Action both Within and Across Organizations Negotiating Skills with Colleagues and Clients Predicated on ExpertiseBased Solutions to Mutually Defined Problems Monitoring Skills to Measure and Evaluate Progress and Outcomes of Operational Plans Committed to Quality Devise Internal Control Mechanisms to Ensure the Internal Integrity (Legal, Ethical, Financial, etc.) of Organizational Operations and Programs Understand the Unique Role of Public Managers in a Democratic Society as Per the Values Associated with the Managerial, Political, Legal, and Marketized Traditions of Public Administration Understand the Impact of Emerging Technologies on Agency Operations, and Seek to Relate These Developments to Strategic Thinking and Program Effectiveness Understand when Decentralization to Empower Employees is Appropriate In addition, fairness required that students be alerted to these heightened performance expectations as soon as they entered the program. Only then could existing student cultures begin to change, could students understand why they were taking the core courses they were taking, and could they be able to hold faculty accountable for providing the skills, knowledge, and values tested in the capstone course. To accomplish these ends, some on the Committee argued for both a capstone course at the end of the program and a one to two day-long orientation for entering students. The orientation proposal, while eventually recommended to the full faculty, failed to generate sufficient support until it was subsequently reintroduced by proponents to help overcome a stalemate on other matters among public management faculty (see below). NASPAA SELF-STUDY REPORT-VOLUME 1 201 UNIVERSITY OF BALTIMORE Backward Mapping: Beginning at the End The central issue in the MEC's deliberations was one faced by any program considering an outcomes based evaluation of its students: how does one identify the kinds of knowledge, skills, and values to evaluate in any capstone course? To answer this question, the MEC implicitly adapted a "backward mapping" analytical approach culled from the policy implementation literature. As described by Richard Elmore() as a tool for public policy design, backward mapping requires analysts, first, to identify the kinds of behavioral outcomes they wish to see. Next, they determine what kinds of parameters or contingencies affect the realization of these outcomes, and who or what can affect these parameters or contingencies. Finally, they determine how resources can be targeted to allow these actors to make decisions which advance the outcomes selected. Thus, backward mapping required the MEC to start by identifying what the "behavioral outcome" or student "product" of the program would look like. More precisely, what skills, knowledge bases, and values should our students have to function in today's blame rich and credit poor public service? After identifying these skills, the MEC had to determine if, where, and in what manner to teach these skills in the core curriculum. If they were taught already, the Committee had to examine how much overlap or repetitiveness existed (e.g., in readings and topics) in the teaching of these components across the curriculum. To be sure, some repetitiveness--as well as the diverse perspectives afforded by different professors covering the same material--can benefit students immeasurably. Thus, the issue for the MEC was not merely to find redundancy and to eliminate it. Rather, backward mapping required the Committee to evaluate duplication along two dimensions: opportunity costs and value-addedness. Was redundancy preventing the program from imparting other knowledge, skills, or values deemed critical for managerial success? In each instance of repetition, what value was added to the student's professional development? If the answers to these questions were "yes" and "none," respectively, curriculum "slack" existed that could be put to better use. Thus, in all cases, the burden of proof for retaining redundancy fell on proponents to demonstrate value-addedness rather than on opponents to justify cuts. At the other extreme, if certain knowledge, skill, and value bases deemed vital were not being taught in the curriculum, the MEC's next step was to determine what factors (or parameters) were precluding their introduction (e.g., resources, faculty skills, oversight, or resistance), how tractable these factors were, and if and how they might be overcome. As is probably evident, the backward mapping approach to curriculum development can be a threatening process for faculty. Applying it, for example, can reveal that students need certain skills that existing faculty presently do not have (e.g., skills in MIS or operations research), are unwilling to teach, have no time to teach, or will have to add courses to include. At the same time, backward mapping can also reveal significant amounts of non-value-added repetition in topical coverage across the curriculum. And alas, eliminating non-value-added redundancy and taking a holistic, rather than a particularistic, look at the curriculum is often perceived as violating norms of academic freedom in the classroom. Consequently, curricular design or redesign is typically approached more gingerly by taking an approach with striking similarities to what policy implementation scholars term "forward mapping" (see reference #2). As portrayed by Elmore, a forward mapping approach to policy design starts with decision makers identifying an intention, aspiration, or goal. Then, they identify the assemblyline structure of actors, institutions, or processes which have a legitimate stake in contributing to these ends. Forward mapping concludes with participants trying to anticipate where, how, and when efforts can be directed to ensure that each of these contributions are made. The status quo, compartmentalized, and turf-reinforcing aspects of forward mapping are striking in the way this approach is usually practiced in academic settings. Faculty members NASPAA SELF-STUDY REPORT-VOLUME 1 202 UNIVERSITY OF BALTIMORE typically start by listing the courses in the core curriculum (the status quo). This immediately prompts faculty to think in terms of the impact of reform on "their" courses. With each respecting each other's course "ownership" in an implicit quid pro quo arrangement, faculty members then look for obvious gaps in the scope, metes, and bounds of the existing curriculum, either add or lament why they cannot add a new course to cover any missing areas, and then run to the dean looking for new positions to fill their unmet needs. Diminished, in the process, is an important sense of collective responsibility for the kind and quality of student the program certifies as professionally competent. This is not to suggest that forward mapping should be avoided in a curriculum review exercise geared toward outcomes assessment. Nor is it to imply that backward mapping alone is a sufficient approach. Rather, both must be done iteratively in order for a complete picture of a program's student "product" to emerge. Relatedly, both must be pursued if faculty are to determine accurately where and how that student can acquire the requisite skills, knowledge, and values identified. Finally, both forward and backward mapping are necessary for determining how an exit experience can best assess students on these qualities, as well as for determining where likely resistance or obstacles to change may arise. For simplicity, Elmore (1985) refers to deliberations combining both these perspectives as exercises in "reversible logic." A House Divided But how is this exercise in reversible logic to be organized in order to identify what to test in the capstone course? MEC members decided that convening the faculty as a whole to conduct the exercise would be too unwieldy to make progress. Consequently, the MEC decided to break the curriculum into three clusters of existing courses: public management, analytical techniques, and PA and Democracy. Faculty teaching courses in these clusters were assigned to each group, asked to identify the kinds of skills, knowledge, and values that students taking their cluster of courses should be able to demonstrate in the capstone, and to determine how these might be best assessed. To ensure against the turf problems noted above, each cluster was assured that existing courses and course content did not exist anymore. They were to rebuild courses and course content from the ground up once they agreed on the literacies to be taught, with existing course hours the maximum they had to play with. Indeed, under the "no net gain" rule, it was preferable for them to find hours to cut in order to add the necessary hours for the capstone course. It did not matter which course(s) offered the skills, knowledge, and value bases sought, as long as they were covered somewhere in the curriculum. Finally, to put the exercise in a more positive light, the MEC portrayed it as a way for faculty to figure out how to do things related to their areas of expertise that were presently precluded by time or resource limitations. The clusters were given four months to report back to the general faculty with their recommendations. At that "meeting of the whole," the clusters presented, defended, and received suggestions from the other clusters. They then reconvened to revisit the issues raised in their "dialogue" with the department before issuing a final proposal. As Exhibit II portrays for the public management and the PA and Democracy clusters, one of the most significant benefits of the cluster reports was the overlap in course content revealed by placing them side-by-side. Most striking throughout the curriculum was a decided tendency to focus on the "politics of" the subfields (e.g., budgeting, personnel, policy analysis). This would not have been a problem were it not that these diagnostic and strategic skills represented only a small fraction of the competencies listed previously in Exhibit I. NASPAA SELF-STUDY REPORT-VOLUME 1 203 UNIVERSITY OF BALTIMORE Comparing and contrasting the cluster reports also revealed that faculty members did not share a clear vision of what the program's student "product" should be. Indeed, two widely distinct models were culled from the exercise. Some wanted students to become more strategically and entrepreneurially grounded in order to "work the seams of government" in an era of fiscal stress, cutback management, reinventing government, diverse work forces, and marketized public administration. As such, they wished to produce MPA graduates well-versed in, and capable of strategically and creatively using, such techniques as strategic planning, managerial control functions, revenue and expenditure forecasting, productivity measurement, reengineering government bureaucracies, and total quality management. NASPAA SELF-STUDY REPORT-VOLUME 1 204 UNIVERSITY OF BALTIMORE EXHIBIT II Comparison of Cluster Reports (Public Management and PA and Democracy) Public Management Cluster Scope Public Management's Relationship to: Operation of Executive, Legislative, and Judicial Branches of Government; Clientele Groups; the Political System; Other Governmental Jurisdictions; Society-at-Large. Focus What Responsibilities Does Public Management Assume in: The Policy Process; Accountability; the Democratic Process; Defining Itself as a Profession. Functions How Public Management is Affected and Effected By: Organizational Design; Budgetary Decisions; Personnel Procedures. Methods What are the Basic Methods Needed to Assess Past Performance, Monitor Present Responsibilities, and Plan for the Future: Historical-Descriptive; Statistical; Analytical; Normative. Public Administration and Democracy Cluster Statement of Purpose Students leaving this cluster should understand that (1) a fundamental dilemma of the contemporary administrative state is how best to reconcile bureaucracy with democracy; (2) the quest to reconcile bureaucracy and democracy has created an accountability system (the administrative orthodoxy) that produces individual rationality, collective irrationality, and the ascendancy of particularistic rather than majoritarian interests in society; (3) this quest gets caught up in a battle for control of the bureaucracy among the chief executive, the legislature, and the courts that sorely complicates the job of the public manager; and thus (4) a strategic, entrepreneurially-based, and constitutionally grounded application of expertise in service to the values we cherish in a democracy is the appropriate role of public managers. Rationale Each student completing this cluster of courses should obtain skills necessary for appreciating, anticipating, and dealing strategically with "Running a Constitution" (Rohr, 1986). As such, students should be able to demonstrate skills relating to how these will affect their decisions and actions, and how best to deal with them in ethically and constitutionally valued ways. Skills Students should be able to do the following: Force-field analysis of the power setting of a public organization; Ascertain the political economy of a public organization; Perform an implementation structure analysis; Develop political strategies based on these analyses; Scenario writing; Forward and backward implementation analysis; Searches of the federal register, legislative histories, court cases; Take an administrative situation, analyze it, and make recommendations concerning the legal/constitutional/due process and ethical implications of alternative courses of action; Operationalize strategic information management to support and inform strategic planning and implementation exercises; Qualitative and quantitative decision heuristics such as nominal group techniques, brainstorming, devil's advocate, delphi, etc.. Others, while not opposed to these techniques, were less sanguine about elements of the pedagogical approach outlined by proponents. Some among the skeptics argued that, as presented, these techniques smacked too much of a misguided "one-best-way," "principles," or generic approach to management, an approach more suited to business schools than to public administration programs. Others worried that such techniques might be taught without placing them in the context of the discipline's historical evolution. And still others worried that traditional constitutional, legal, and democratic values (e.g., equity, responsiveness, accountability, etc.) would NASPAA SELF-STUDY REPORT-VOLUME 1 205 UNIVERSITY OF BALTIMORE be lost in our rush to educate more "entrepreneurial" public managers. To borrow John Rohr's (1) terminology, students were "running a constitution," not a business. (1) Meanwhile, faculty in the Analytical cluster were grappling with similar issues. To be sure, the cluster evidenced little overlap with the others in terms of identified literacies. However, consensus eluded members about how knowledgeable and skillful graduates should be, about how these skills and knowledge bases could be taught most effectively, and about how best to save course hours in the process. To what extent did students completing this cluster of courses need to know the "pen and pencil" mathematics of various statistical techniques, as opposed to merely knowing their logic? How much philosophy of science did an MPA graduate need? Should graduates be "practitioners," as opposed to "critical consumers," of sophisticated decision analytical techniques? To what extent were traditional social science research techniques in the curriculum eclipsing in emphasis more managerially salient decision analytical techniques (e.g., PERT, CPM, benefit/cost analysis, information resource management)? Could room be made in the core curriculum to do both, with pedagogical integrity, and in ways amenable to testing in the capstone course? In effect, the faculty had reached the most difficult aspect of any serious effort at curriculum reform and outcomes assessment in an MPA program: what is public management, what literacies and philosophical groundings do public managers need to have to do the public's business effectively, and how can we provide these skill, knowledge, and value bases most effectively? Arguably, it is not until this question is dealt with in terms of a program's market niche that it can seriously design outcomes-based experiences testing student progress toward desired goals. What is more, answering this question necessarily requires a program to do what many excoriate public agencies for not doing--viz., strategic planning. Forward Mapping: Restarting from the Middle One way to approach strategic planning is to charge a committee, first, with designing a mission statement for a program, and then to operationalize it in course work. In UB's case, the committee's task--implicit or explicit--would then be to answer one fundamental question: "What should employers expect in the way of knowledge, skills, and values when they hire or promote someone with an MPA degree from the University of Baltimore?" Unfortunately, the natural tendency is for most forward mapping exercises of this kind to create a mission statement that resembles more accurately a "treaty" among faculty members. Most distressingly, that treaty typically ratifies what is rather than what could be. Moreover, the exercise aborts too often before getting to the operationalization phase of the process. To try to circumvent, or at least attenuate, these dynamics, the approach taken at UB was to allow the mission statement to emerge from the process of identifying skills, knowledge bases, and values during the backward mapping exercises in the clusters. Indeed, the terms "strategic planning" and "mission statement" were not introduced into the general faculty discussion until late in the deliberations. In effect, by beginning with the identification of generic skills or literacies, the exercise caused participants to think about the program as a whole, rather than about particular courses. In turn, the personal stakes of the reform effort were decidedly more difficult to discern, and thus could not derail the effort before it had a chance to gain momentum. Moreover, whenever turf consciousness did emerge in subsequent rounds of the exercise, the mission statement was used strategically to remind members that the general faculty had already committed to ensuring that students acquire these literacies throughout the core curriculum. The only question remaining was what this commitment meant for the "new" core courses that emerged from the backward mapping exercise. NASPAA SELF-STUDY REPORT-VOLUME 1 206 UNIVERSITY OF BALTIMORE This is not to suggest, however, that progress came easily. Over the next six months, some deadlines slipped away because of principled disagreements. Others slipped, quite frankly, because of strategic gaming by some who hoped that the exercise would "just go away"--as others had. Nonetheless, both the PA and Democracy and the Analytical clusters reached agreements, first, in principle, and then in terms of particulars, over outstanding issues. With these in hand, and without waiting for the Public Management cluster to complete its now overdue work, the department head charged a five-person MPA Mission Committee with using the clusters' work product as grist for a mission statement. Thus, with literacies identified, reversible logic dictated a return to forward mapping. More precisely, the Committee was charged with doing three things in the mission statement: (1) making the document as inclusive of faculty talents and interests as possible, (2) reconciling the principled disagreements over student "product" that developed during backward mapping, and (3) maintaining pedagogical integrity as a framework for subsequent program development. For the reader's convenience, the ultimate product of these deliberations (as approved by the faculty) is presented in Exhibit III. NASPAA SELF-STUDY REPORT-VOLUME 1 207 UNIVERSITY OF BALTIMORE EXHIBIT III Mission Statement The MPA program at the University of Baltimore is dedicated to providing pre-service and in-service students with the substantive knowledge, skills, and values needed for effective public administration in the 1990s and beyond. In this challenging era, we feel that graduates of our program should be able to apply and persuasively communicate to citizens and elected officials a sense of public interest-oriented expertise geared toward solving public policy problems. We feel that they should be able to do so in ethically grounded, politically strategic, and customer-sensitive ways that can help inform, shape, and serve evolving national, state, and local priorities. Finally, we feel that they must also be able to reflect critically upon the role of public administration in a democratic society, upon the specific roles that they and their organizations play in running our Constitution, and upon the civic educational roles and responsibilities open to them as public servants. We believe very strongly that the emergence of such trends as third-party government, cutback management, and technological innovation require a fundamental rethinking of the duties, obligations, roles, and skills of contemporary public administrators. As such, we feel that students must understand the forces propelling these changes, demonstrate their ability to apply effectively the latest management tools associated with these trends, and critically evaluate the strengths and weaknesses of these techniques. We also believe, however, that fully appreciating and critically evaluating these trends, techniques, and philosophies can only come if students are well-grounded in the historical development, tools, and values of public administration, its subfields, and its leading scholars and practitioners. To these ends, we feel that our students should be able to demonstrate their mastery of six general sets of literacies before leaving the program: organizational, policy and decision analytic, political, legal-ethical, communication, and historical. They are given opportunities to demonstrate this mastery in three ways: (1) in individual core courses; (2) in courses dealing with areas of specialization tailored to student interests; and (3) in a problem-solving, outcome-based, capstone course that requires them to integrate knowledge, skills, and values culled from the core curriculum in an agency simulation exercise graded by a three-person faculty review committee. The obvious and principled compromises culled from the Analytical and PA and Democracy clusters meant that the program would strive to produce students capable of exercising "publicinterest-oriented expertise," in entrepreneurial ways, informed by the discipline's historical evolution, and with fidelity to principles of a constitutional democracy. Moreover, it was generally agreed that the core curriculum be designed to produce "critical consumers" of, rather than "specialists" in, statistical and decision analytical techniques. Students would acquire advanced and specialized skills, knowledge, and values in their areas of concentration, the specifics of which would be developed by relevant faculty members in a subsequent reversible logic exercise (currently in progress). Taking the generic skills identified by the clusters in the backward mapping exercise, the Committee identified various "literacies" upon which the faculty appeared to agree. MPA candidates would henceforth have to demonstrate threshold levels of competency in the capstone course in six areas. These were: organizational dynamics, policy and decision analytical techniques, strategic political thinking, legal-ethical sensitivity, communication and information management skills, and historical context. The backward mapping aspects of the curricular review also showed a consensus among faculty that the emergence of such trends as third-party government, cutback management, and technological innovations required a fundamental rethinking of the duties, obligations, roles, and skills of contemporary public managers. These had to be part of a student's grounding within the six literacy areas. Most critically, however, students had to demonstrate their understanding of how these new developments fit into the historical development, approaches, and values described and/or espoused by public administration scholars and practitioners over the years. Reform: Round One While certainly laudable, this mission statement bumped quickly into the department head's "no-net-gain" constraints, the department's resource limitations, and faculty expertise. To deal with these constraints, the mission statement now was kicked back to the individual clusters to inform a second round of backward mapping exercises. In the case of the Analytical cluster, little additional NASPAA SELF-STUDY REPORT-VOLUME 1 208 UNIVERSITY OF BALTIMORE effort was necessary to convert this agenda into a reality in the curriculum. As Exhibit IV--comparing UB's pre- and post-reform core curriculum--partially demonstrates, this cluster's deliberations resulted in a serious revamping of courses. By now aware that the "politics of" policy analysis was covered extensively in the bureaucratic politics course, the cluster dropped this emphasis from its "old" and overcrowded policy analysis course. Relabeled "Analytical Techniques in Public Administration," this revamped course was designed to give additional and more in-depth emphasis to decision analytical techniques. It did so by using the three to four weeks saved by dropping a large segment of the "politics of" component from the old course. The cluster also decided to cut back somewhat on the amount of "pen-and-pencil" exercises in the Statistical Applications course. This saved two to three weeks in the course, time that could be devoted to taking students beyond bivariate regression analysis to the logic of multiple regression techniques. EXHIBIT IV Curriculum Comparison PRE-REVIEW Public Management POST-REVIEW Public Management Applied Research Methods and Evaluation Statistical Applications in Public Administration Administrative Law and Regulation Legal and Ethical Environment of Public Administration Public Personnel and Human Resource Management Public Personnel and Human Resource Management Public Budgeting and Fiscal Administration Public Budgeting and Fiscal Administration Bureaucracy and the Political Process Public Administration and Democracy Public Organization Theory Public Organization Theory Public Policy Analysis and Evaluation Analytical Techniques in Public Administration Public Program Evaluation Public Administration and Public Finance Quantitative Analysis in Public Administration [Combined into Public Budgeting] [Now in Analytical Techniques] Information Resource Management in Public Administration Problem Solving Seminar in Public Administration (Capstone) Likewise, with information resource management (IRM) viewed as a critical skill for public managers that was neglected in UB's program, a new course was added to the core curriculum (Management Information Systems). It was offset by "dropping" Administrative Law, a move made possible by shifting its critical components into a revised "Legal and Ethical Environment of PA" course. Moreover, consonant with the Chancellor's emphases, the IRM course was staffed partially by UB administrative staff, by a new faculty slot shared with the Criminal Justice program, and by a faculty member acquired from another department eliminated by consolidation at the University. Finally, the Analytical cluster joined with the PA and Democracy faculty to recommend that the Public Management cluster introduce forecasting skills into the two budgeting courses in the core curriculum. Ultimately, the department decided to combine the two budget courses into one entitled, "Public Budgeting and Fiscal Administration," thus freeing-up an additional three credit hours for the capstone course. This was made possible, again, by moving most of the "politics of the budgetary process" into the bureaucratic politics course, thus freeing up three to four weeks from each class for hands-on revenue and expenditure forecasting techniques. Faculty presently teaching the courses who didn't have these forecasting skills were offered in-service technical training or team-teaching arrangements with those who did. NASPAA SELF-STUDY REPORT-VOLUME 1 209 UNIVERSITY OF BALTIMORE Reform: Round Two Without question, however, the content of the Public Management course was the most difficult issue the faculty had to resolve. Some teaching the course saw it as a general introduction to the metes and bounds of the discipline, with each week dedicated to a separate subfield (e.g., budgeting, personnel, bureaucratic politics). They also saw the course as a vehicle for professional development, personal and interpersonal skill assessment, and identifying written and oral communication deficiencies among students. However, other faculty members felt that a proseminar of this kind was an unwise use of three credit hours in an already overtaxed core curriculum. Using the mission statement as a constant "touchstone" during deliberations, these critics argued that too much redundancy existed between the content and readings of this and other courses (and most especially, of the bureaucratic politics course). Applying "value added" criteria, they argued that this redundancy was unjustifiable because it meant dropping from the curriculum other key skills, knowledge, and value bases identified in the mission statement. Still, these critics did concede that the professional development, assessment center, and disciplinary socialization components of the pro-seminar format could not be ignored. To overcome this impasse, and to "jump start" deliberations that had stalled in the Public Management cluster, the department head convened a meeting to review overlap and duplication. Invited were faculty who taught the Public Management course, as well as those who taught courses with substantial overlap with the topic. Ultimately, this expanded group saw the outlines of a compromise in a long-bantered-about idea raised originally, but unsuccessfully, by the MPA Review Committee: a formal orientation for new students each Fall. As conceptualized earlier by the MEC, the orientation was envisioned as a day- to day-anda-half-long "bookend" to the capstone course (see above). Resurrecting that idea, those seeking to refocus the Public Management course proposed that the orientation be used partially to introduce students to the profession, to professional values, and to professional associations. Covered as well would be the logic of the core curriculum (i.e., why students were taking the courses they were required to take); an introduction to the University library, computer, and multimedia facilities; and a recitation of faculty expectations for performance across the curriculum. Finally, the orientation would also include the filming of students as they participated in skill assessment centers. These films would then be "revisited" in the capstone course to assess qualitatively the "value added" to students' communication skills during their matriculation in the MPA program. Unfortunately, resource shortfalls later forced a shorter orientation wherein filming was dropped temporarily from the agenda. When combined with the commitments noted earlier to ground the teaching of contemporary management skills within the historical development and values of the discipline, the orientation idea helped to advance deliberations immensely. Helpful, as well, was a subsequent commitment to study the possibility of introducing a number of non-credit "professional development" seminars for students. Indeed, a sufficient consensus emerged among faculty teaching the Public Management course to begin revamping its contents in the more skill-based and strategic direction discussed above. THE CAPSTONE COURSE: THE ARCHIMEDEAN POINT OF LEVERAGE NASPAA SELF-STUDY REPORT-VOLUME 1 210 UNIVERSITY OF BALTIMORE But what of the "capstone course" that had literally served as the archimedean point of leverage for strategic planning in the department? Modeled to an extent on an approach taken in several business schools across the country, the capstone was designed to test the kinds of skills, knowledge, and values identified by the clusters as operationalizing the department's mission statement. Thus, the first capstone course--offered in the Fall 1994 semester--created a situation in which students were organized as members of the Office of Environmental Justice (OEJ) at the Environmental Protection Agency. The primary group project for the semester was to assess statistically whether environmental expenditures by the federal government between 1983 and 1991 were allocated in a discriminatory fashion on the basis of race or income. At the end of the semester, students had to formally present and defend the results of, and the conclusions derived from, their analyses before a three-member Faculty Review Board (FRB). Separate analyses were conducted at the congressional district, state, EPA regional, and national levels. The following semester (Winter 1995), students were asked to perform the same analyses on different states, with their goal redefined to justify the existence of the OEJ in the face of a proposal to eliminate the agency by conservative Republican and Democratic members of the House of Representatives. At the same time, students had to respond individually to a series of public management problems culled from each course cluster and assigned at different points during the semester. These, too, were subject to defense before the FRB (see Exhibit V). Each of these problems had to be "validated" by the faculty as agency situations that students completing their course cluster should be able to answer. Finally, students had to complete successfully a number of on-line "quick response" assignments using Internet. To enroll in the capstone course, students had to be certified by the MPA director as having completed all courses in the core curriculum. To "pass" the capstone course, students in the Fall 1994 session had to attain a "B" or better in each of three individual exercises and the group project. Students receiving less than a B in any component of the capstone course were not required to retake the entire class the following semester. Instead, students with deficiencies had to work with faculty teaching in the failed area(s) until they met acceptable standards of performance. The department informed students that this work would stretch into as many semesters as necessary to reach acceptable performance levels. What is more, it could involve retaking of courses. NASPAA SELF-STUDY REPORT-VOLUME 1 211 UNIVERSITY OF BALTIMORE EXHIBIT V Individual Problems (Fall 1994) TO: OEE STAFF FROM: OEE DIRECTOR RE: RESPONSE TO BROWNER INITIATIVES EPA Administrator Browner today announced that two of her primary priorities at the agency are: (1) enhancing the representation of minorities and women in mid-level management positions, and (2) delayering the bureaucracy to increase the worker/manager ratio at the agency from an average of 5:1 to 11:1. In a three- to four-page memo to the Administrator, discuss what kinds of problems she can expect in implementing these two priorities from a managerial, political, and legal perspective. Attach a suggested reading list for the Administrator (no less than five or more than ten articles) that would be of use to her in understanding these points, telling in a capsule summary why each would be useful to her. TO: STAFF MEMBERS FROM: OEE DIRECTOR RE: RESPONSE TO PRESIDENT CLINTON'S EXECUTIVE ORDER Attached is a summary of President Clinton's Executive Order on Environmental Justice (EOEJ). Please consider the tasks assigned to us by the EOEJ, and assess our capacity to carry out these functions given our present circumstances within EPA (political, organizational, and legal capacity as appropriate). Since we can't do all of these, which should be given priority and why? Also, please submit along with your report a list of things I should read (no less than five and no more than ten articles), as well as a capsule summary of why they will be useful to me in addressing this issue. TO: FROM: RE: OEE STAFF MEMBERS OEE DIRECTOR DECENTRALIZATION AND APPOINTMENT PROCESS The Administrator is currently pondering three options. Option one is to decentralize OEE's responsibilities to the Offices of Enforcement in EPA's ten regional offices. The second option is to decentralize OEE's responsibilities to the separate program offices in the regions (e.g., the Air and Radiation offices, the Water offices, the Toxics offices). The third option is to set up "stand alone" OEE offices in the ten regions. I need your assessments of the advantages and disadvantages of each approach. In addressing each option, you should also consider Washington OEE's relationship to whatever structure is considered. Finally, please submit along with your report a list of things I should read as background material before writing our response (no less than five and no more than ten articles), as well as a capsule summary of why they will be useful to me in addressing this issue. TO: OEE STAFF FROM: OEE DIRECTOR RE: RESPONSE TO ADMINISTRATOR BROWNER'S `DISINVESTMENT' AND `COMMON SENSE ‘INITIATIVES FOR THE FY96 BUDGET CYCLE As you know, the Administrator has asked all program offices to submit budget requests for FY96 that reflect her priorities for the agency: multi-media regulation, environmental justice, `good science' as a mechanism for shifting EPA resources to the most serious threats facing public health and the environment, and strong enforcement. We have been asked to review all program budgets to ensure that environmental justice is fostered within these programs. Please find attached a "cross-walked" summary of EPA's hazardous waste program provided to us by the Office of Planning and Program Evaluation. As you will see, this summary provides: (a) an overview and evaluation of the hazardous waste program as it exists today, and (b) trend analyses of hazardous waste funding (1980-1992) and staff needs and work year lapses (1991-1993). As you also know, Administrator Browner wants to `disinvest' in hazardous waste management programs by five percent overall, a move reflecting the Science Advisory Board's conclusion that the risks posed by hazardous waste sites are considerably lower than other pollution sources (see attached list of risk-ranked hazards). Given the lack of attention to environmental justice issues in prior budgets, I have concluded that the aggregate hazardous waste budget would have to be increased by five to ten percent to begin making inroads in this area. Thus, we've got a big problem! We've got to: (1) "help" these various program offices to "disinvest" in ways consonant with the Administrator's priorities (and her five percent cut), and (2) shift five percent of existing resources to programs and activities that will foster environmental justice initiatives. Moreover, I think we have to make recommendations that reflect our needs, concepts of "fair share" and "historical bases," and political savvy. NASPAA SELF-STUDY REPORT-VOLUME 1 212 UNIVERSITY OF BALTIMORE I need three things from you: (1) an assessment of how well Administrator Browner's priorities have been reflected in past EPA budgets; (2) a revised budget supported by LOTUS spreadsheet documentation that meets these needs; and (3) a narrative summary (two pages) of the logic underlying your budget and a political strategy (e.g., likely opposition, strength of opposition, arguments, tactics, coalition building, etc.) for selling it to the Administrator (2-3 pages). Fourteen (out of eighteen eligible) students participated in the first capstone, taking this option rather than the written MPA exam. Students were given this choice during both semesters to ensure that those entering the program under different UB catalogue requirements were treated fairly. In order to avoid strategic behavior by the students in selecting these options based on graders or perceptions of workload, students were not told the nature of the exercises involved, who the instructor (i.e., the agency head) would be, or who would constitute the Faculty Review Board (FRB) members. Once students selected either option, they could not ever switch back to the other. Finally, students who took the capstone course were also encouraged to critique the experience in writing in order that their comments might better inform the faculty's year-end review of both types of exit experiences. Also addressed were three additional concerns expressed by faculty and students about the capstone course. These involved the potential for students to receive uneven workloads during the exercise, for weaker students to "free ride" unfairly on the work of others, and for students to selfselect into groups that might then enjoy an unfair advantage over the others. To eliminate selfselection in group formation and to more equitably allocate workload in the group projects, each of the students was randomly assigned a state. Each student was then responsible for collecting and initially analyzing data by congressional district for the explanatory model (i.e., the regression model) their group developed and tested. Perceived as even more pernicious, the free-rider problem was addressed in four primary ways. First, each student had to provide the agency head (i.e., the instructor) with copies of the "work product" they brought to group discussions. Moreover, this work product had to be handed in at the beginning of each session. This afforded the FRB a basis for assessing individual effort and work quality at the end of the semester. In addition, each group had to submit minutes of each of its meetings to the agency head. Second, statistical analyses done at the state, EPA region, and national levels had to be performed initially and individually by each student. The agency head then collected their computer analyses and interpretations as work product at the beginning of class sessions. Third, the class exercise was designed with "drop dead" deadlines established by the students in a critical path exercise. If a student failed to deliver work product by these deadlines, the group was not penalized. Instead, laggards were reorganized into new groups to work with each other. Finally, the entire course weighted individual performance decidedly more heavily (75%) than group work, with students required to rate the group performance of their colleagues during the semester. To participate in any agency simulation exercise dealing with a particular policy area, students must have a basic familiarity with the organization in question, its programs, its political environment, and its problems and prospects. Thus, the capstone course actually began approximately 10 weeks before the beginning of the Fall 1994 and Winter 1995 semesters. Students picked up packets of materials and a reading list in mid-July and mid-December, respectively, to familiarize themselves with these issues and to be ready to "hit the ground running" the first night of class. Those who failed to pick up materials on time were denied admission to the course. As the course progressed, several of the Internet exercises also allowed students to familiarize themselves even more with the agency. Most salient on the Internet were presidential transition reports conducted by the General Accounting Office, EPA strategic planning documents, and Vice President Gore's National Performance Review. NASPAA SELF-STUDY REPORT-VOLUME 1 213 UNIVERSITY OF BALTIMORE Importantly, the group analytical exercise involving the multivariate testing of the "race" versus "class" hypotheses was more than just a test of students' data and computer skills. In building their multivariate model, students had to derive alternative hypotheses from the full panoply of core courses in the program (see Exhibit VI). Likewise, each of the three individual problems required students to integrate and apply concepts, theories, skills, and values presented in the core curriculum (see Exhibit V). EXHIBIT VI Environmental Justice Hypotheses 1. The Fair Share Hypothesis EPA regions receive a fair share of environmental funding based on historical patterns of spending. The logic is that regardless of the merits of each region's request for funding, there will be a tendency to distribute resources so that no one region's budget is either cut or enhanced significantly from the previous year's budget. 2. The Distributive Equity Hypothesis Federal aid is almost always inversely related to the level of state income--less wealthy states receive significantly less federal aid than wealthier states. 3. The Pork Barrel Politics Hypothesis Electorally motivated legislators tilt the balance of environmental expenditures to benefit their districts or states. 4. The Racial Disparity Hypothesis People of color are systematically discriminated against (i.e., they receive fewer resources for environmental protection than do whites). 5. The Class Hypothesis Low income citizens receive fewer environmental dollars than higher income citizens--regardless of race. 6. The Risk Reduction Hypothesis Resources are allocated on the basis of objective need. 7. The Judicial Hypothesis Environmental expenditures are driven to a great extent by the courts. Certain federal court circuits are more environmentally oriented than others. States/regions in these circuits will get more resources than those in more business-oriented circuits. NASPAA SELF-STUDY REPORT-VOLUME 1 214 UNIVERSITY OF BALTIMORE As students worked through each step of these exercises, the agency head responded in memo format to each draft handed in by students. This review involved complimenting work product when it merited praise, giving direction and guidance to students when necessary, and appraising students about the quality of their work in comparison to their colleagues' efforts. As such, the role of the agency head was less one of "instructing" students than of "coaching" them, and of determining whether their work was of sufficient quality to defend before the FRB. Students understood, however, that permission to defend did not guarantee that the Board would find their work acceptable. The formal presentation and defense before the FRB took place in the University's hightechnology-laden Interactive Video Room (the IVAN room). Each group was allocated one hour, with no more than twenty minutes allocated for presenting their findings and recommendations. Following this presentation, the FRB conducted a spirited Question & Answer session in which members critiqued, asked for further clarification of, and probed the assumptions underlying the students' analyses and arguments. The sessions concluded with faculty interrogating students about individual work product and responses to the public management problems assigned. Prior to the defense, the FRB had one week to review each student's work product for the semester, as well as to peruse a formal executive summary (with supporting statistical documentation) of each group's arguments. Each group also had to decide how to allocate presentation time among its members, how to structure the contents of the presentation, and how much advantage they wanted to take of the IVAN room's multi-media presentation capabilities. Once all students in the program have been exposed to this technology, multi-media presentations will be mandatory. All presentations were taped in case grading issues arose later. With each presentation and defense fresh in their minds, FRB members met the same day to compare, contrast, and grade individual performances. The members decided that six of the fourteen students in the Fall 1994 capstone needed to do additional work to meet departmental standards in at least one aspect of the course. The agency head notified students of these decisions and made explicit what each would need to do to complete the course successfully. Each of the students completed the additional work to the satisfaction of the FRB before the end of the Fall semester. Five students in the Spring 1995 capstone had to continue working into the next semester, with two required to retake the Statistical Applications course. Subsequently, the FRB chose two students as the outstanding performers in each of the two capstone courses taught during the 1994-1995 academic year. Their names were placed on a plaque hung prominently in the departmental office to demonstrate symbolically that individual excellence would be recognized and rewarded. Later, the best overall performer in the capstone courses for the 1994-1995 academic year was awarded a certificate and $100. Consonant with the Department's commitment to outcomes assessment, many of the critiques and suggestions offered by students evaluating the Fall 1994 capstone course were used to revamp the Spring 1995 session. In addition, comments from both sessions helped to identify additional shortcomings in the program's core curriculum. In terms of the former, the number of individual exercises was pared from three to two problems, the data collection and analysis exercises were reduced to three years, and the exercise shifted to the OEJ trying to justify its continued existence in light of statistical and substantive analyzes of different aspects of the Republican Party's "Contract with America." The latter change was designed to counter student complaints that the Fall 1994 capstone was premised too heavily on "academic" issues rather than on "real world" problems. Moreover, to dispel further these perceptions, the 1995-96 academic year capstone courses are structured NASPAA SELF-STUDY REPORT-VOLUME 1 215 UNIVERSITY OF BALTIMORE around real-life problems in reforming Maryland's welfare system. This focus should be especially persuasive to students given the Schaefer Center for Public Policy's leadership in the state in evaluating that system under a $6 million grant from the Maryland Department of Human Resources. Students will, in fact, directly participate in that effort. Regarding programmatic shortcomings, students identified various factors in the curriculum that hindered the capstone from becoming a truly outcomes-based exercise. These set the Department toward remedying inconsistencies in course content in particular offerings, toward requiring more computer-based exercises in courses other than the data and methods sequence, and toward working to improve library resources for data-gathering assignments. Thus, as designed, the capstone course is already, and quite effectively, holding the program accountable to its stated mission. CONCLUSION This essay has reviewed a recent exercise in developing an outcomes-based capstone course for the MPA program at the University of Baltimore. Chronicled was the way a reversible logic approach to designing that course led ineluctably into a full-scale, outcomes-based, strategic planning exercise for the program as a whole. In the process, the department was able to craft a performance-based curriculum that attacked an "entitlement ethic" among students, that made the faculty more accountable for its actions in the classroom, that streamlined course offerings and content in mission-related ways, and that introduced a "continuous process improvement" ethic driven by constant feedback from the capstone course. This essay's purpose, however, has not been to hold up UB's MPA program as an exemplar, as the "one best way" to approach MPA education, or as completely successful in realizing its outcome assessment goals. No doubt, other programs are much further along in their curriculum development, have already introduced many of the curriculum changes that UB is just beginning to introduce, and have been more creative in their efforts. Moreover, there no doubt exist a variety of equally valid--and superior--mission statements, models of student outcomes, and methods for assessing student, faculty, and program performance. Clearly, MPA faculties must tailor their programs to meet their own particular strengths, weaknesses, values, resources, and markets. Rather, this essay has offered for consideration a strategic approach to continuous MPA program renewal in an era of fiscal stress in higher education. Arguably, this is an approach that could benefit programs regardless of their level of curricular development, of the nature of their faculty's expertise, or of the market niche they either occupy or wish to occupy. As such, this essay has tried to explore how programs can make a virtue out of necessity as legislative calls for productivity, accountability, and outcomes assessment continue apace in higher education during the 1990s and beyond. NASPAA SELF-STUDY REPORT-VOLUME 1 216 UNIVERSITY OF BALTIMORE REFERENCES iiiii i. Faculty members include: Lawrence Downey, Robert F. Durant, Patricia Florestano, Louis C. Gawthrop, Don Haynes, Lenneal Henderson, Ronald Lippincott, Dan Martin, Richard Swaim, Larry W. Thomas, and Laura WilsonGentry. Carl Stenberg joined the faculty as Dean of the College of Liberal Arts in 1995. i. For an excellent overview of literacies, see Van Wart, Montgomery, Cayer, N. Joseph, and Cook, Steve. Hardbook of Training and Development for the Public Sector: A Comprehensive Resource, Jossey-Bass Publishers, San Francisco, California, 1993. i. Elmore, Richard F. "Backward Mapping: Implementation Research and Policy Decisions." Political Science Quarterly 94 (1979):601-616. Elmore, Richard F. "Forward and Backward Mapping: Reversible Logic in the Analysis of Public Policy," in Kenneth Hanf and Theo. A.J. Toonen (eds.). Policy Implementation in Federal and Unitary Systems: Questions of Analysis and Design, Martinus Nijhoff, Dordrecht, 1985, pp. 33-70. i. Rohr, John A. To Run a Constitution, University Press of Kansas, Lawrence, Kansas, 1986. i. Moe, Ronald C. and Gilmour, Robert S. "Rediscovering Principles of Public Administration: The Neglected Foundation of Public Law." Public Administration Review 55 (March/April 1995):135-146. APPENDIX B RESULTS OF THE ALUMNI QUESTIONNAIRE HOW USEFUL WAS THE MPA DEGREE IN OBTAINING OR ADVANCING IN YOUR CURRENT POSITION? Response Number Percent Very Useful 70 35.0 Useful 73 36.5 Not very useful 36 18.0 Not at all useful 21 10.5 Total 200 100 Missing responses: 13 NASPAA SELF-STUDY REPORT-VOLUME 1 217 UNIVERSITY OF BALTIMORE WOULD YOU RECOMMEND THE MPA PROGRAM TO OTHERS? Response Number Percent Yes 182 93.9 No 12 6.1 Total 198 100.0 Missing Responses: 15 HOW MUCH DID THE MPA PROGRAM IMPROVE YOUR UNDERSTANDING OF: (PERCENTAGES) Area Not at all A little Somewhat Noticeabl y A Great Deal Total Number Management of People 2.0 7.8 33.7 38.5 18.0 205 Decisionmaking 1.0 5.8 29.6 43.2 20.4 206 Critical analysis of managerial problems 1.4 7.7 25.6 40.1 25.1 207 Management of financial resources 4.8 9.2 35.7 32.9 17.4 207 Ethical Issues in Management 3.4 9.7 32.4 33.3 20.7 207 Organizational dynamics 0.5 0.5 15.5 44.2 39.3 206 Role of managers in a democratic society 0.5 7.3 30.7 35.1 26.3 205 Use of information resources in public management 3.4 13.2 28.8 37.6 17.1 205 Evolution of public management as a profession 0.5 8.2 15.5 38.2 37.7 207 Innovations in public management 0.5 9.2 30.9 37.2 22.2 207 Strategic thinking 3.4 6.8 32.9 41.1 15.9 207 Communication skills 1.0 10.1 38.6 33.8 16.4 207 Knowledge of governmental institutions and processes 0.5 0.5 12.1 43.7 43.2 206 IN RETROSPECT, WHAT ARE YOUR OPINIONS ABOUT THE AMOUNT OF ATTENTION GIVEN TO THE FOLLOWING AREAS IN THE UB MPA PROGRAM? (PERCENTAGES) Area Management of People 1: Too Little 10.7 NASPAA SELF-STUDY REPORT-VOLUME 1 2 3: About Right 25.7 53.9 218 4 5: Too Much 9.2 0.5 Total Number 206 UNIVERSITY OF BALTIMORE Decisionmaking 6.8 21.8 59.2 11.2 1.0 206 Critical analysis of managerial problems 9.7 25.2 52.4 11.7 1.0 206 Management of financial resources 15.2 28.9 47.5 7.4 1.0 204 Ethical Issues in Management 6.4 24.6 53.2 15.3 0.5 203 Organizational dynamics 2.9 8.8 68.1 16.7 3.4 204 Role of managers in a democratic society 2.9 19.0 64.9 11.2 2.0 205 Use of information resources in public management 14.6 31.7 41.0 11.7 1.0 205 Evolution of public management as a profession 1.9 10.2 57.3 23.3 7.3 206 Innovations in public management 8.9 31.2 49.5 9.4 1.0 202 Strategic thinking 13.2 40.0 38.5 6.8 1.5 205 Communication skills 8.8 28.8 50.2 10.7 1.5 205 Knowledge of governmental institutions and processes 0.0 6.3 71.2 18.5 3.9 205 Role of government in a democratic society 0.0 7.8 70.9 17.0 4.4 206 HOW IMPORTANT ARE THE FOLLOWING SKILLS TO YOUR CURRENT POSITION: (PERCENTAGES) Skill Not at all important Somewhat Important Very Important Total Number Communicating orally 1.0 4.4 94.6 205 Communicating in writing 1.0 4.9 94.1 205 Thinking creatively 8.3 27.0 64.7 204 Acting decisively 2.0 16.6 81.5 205 Working self-directed 1.0 9.3 89.8 205 Having a client orientation 3.4 21.5 75.1 205 Acting in an ethically sensitive manner 3.4 22.1 74.5 204 Understanding information resources 3.4 30.7 65.4 205 Solving problems 1.0 12.7 85.9 205 NASPAA SELF-STUDY REPORT-VOLUME 1 219 UNIVERSITY OF BALTIMORE Managing a diverse workforce 18.7 33.0 48.3 203 Acting as a leader 6.4 23.0 70.6 204 Negotiating 11.8 28.4 59.8 204 Managing financial resources 24.5 36.3 39.2 204 Understanding social institutions 22.4 44.9 32.7 205 Tolerating ambiguity 12.4 38.6 49.0 202 Having technical competencies 6.4 36.3 57.4 204 Having interpersonal skills 0.5 10.8 88.7 204 Managing conflict 3.4 29.6 67.0 203 Flexibility in dealing with different situations 1.5 13.2 85.4 205 Working in teams 9.3 25.9 64.9 205 Understanding human resource problems and issues 7.3 30.7 62.0 205 HOW MUCH DID THE MPA PROGRAM IMPROVE YOUR SKILLS IN THE FOLLOWING AREAS: (PERCENTAGES) Skill Did not improve at all Somewhat improved Improved a Great Deal Total Number Communicating orally 17.7 61.7 20.6 209 Communicating in writing 10.0 45.0 45.0 209 Thinking creatively 12.0 56.3 31.7 208 Acting decisively 20.2 54.3 25.5 208 Working self-directed 24.5 42.8 32.7 208 Having a client orientation 40.1 44.4 15.5 207 Acting in an ethically sensitive manner 23.7 53.1 23.2 207 Understanding information resources 31.7 45.7 22.6 208 Solving problems 19.7 49.0 31.3 208 Managing a diverse workforce 17.7 61.7 20.6 209 Acting as a leader 25.5 47.1 27.4 208 Negotiating 39.0 42.9 18.0 205 NASPAA SELF-STUDY REPORT-VOLUME 1 220 UNIVERSITY OF BALTIMORE Managing financial resources 25.6 54.1 20.3 207 Understanding social institutions 10.6 50.2 39.1 207 Tolerating ambiguity 30.6 50.0 19.4 206 Having technical competencies 28.0 46.4 24.9 207 Having interpersonal skills 24.6 52.7 22.7 207 Managing conflict 25.4 48.3 26.3 209 Flexibility in dealing with different situations 15.9 54.8 29.3 208 Working in teams 23.0 49.8 27.3 209 Understanding human resource problems and issues 10.1 56.5 33.3 207 HOW WOULD YOU RATE THE ADEQUACY OF PROGRAM FACILITIES USING THE FOLLOWING SCALE? (PERCENTAGES) Support Facility Very Satisfactory Adequate Unsatisfactory Total Number Library 48.6 46.2 5.3 208 Computer 21.2 50.0 28.8 198 Classrooms 27.4 69.2 3.4 208 Advising 36.2 49.8 11.3 207 WE WOULD LIKE YOU TO RESPOND TO THE FOLLOWING STATEMENTS REGARDING YOUR EXPERIENCE IN THE MPA PROGRAM: (PERCENTAGES) Statement Strongly Agree Agree Neutral Disagree Strongly Disagree I was treated fairly while in the UB MPA Program. 57.9 35.9 The UB MPA Program was responsive to my needs as an individual. 42.9 40.5 Total Number 3.8 1.0 1.4 209 14.1 2.0 0.5 205 APPENDIX C FALL 1995 CAPSTONE EXERCISES NASPAA SELF-STUDY REPORT-VOLUME 1 221 UNIVERSITY OF BALTIMORE SELECTED LITERACIES TESTED ENVIRONMENTA L JUSTICE GROUP PROJECT: EPA PROJECT #1: DOWNSIZING PROJECT #2: CLINTON'S EXECUTIVE ORDER PROJECT #3: DECENTRALIZATION PROJECT #4: BUDGET FORECASTING Organizational Analyses Focusing on Capacity Assessment Relative to Existing Resources Student Assesses the Pros and Cons of Various Structural Options Budget Forecasting Analysis of How Well Budgets Reflected New Priorities; How to Deal With An Across the Board Cut While Meeting Priorities _____________ _____________ ____________ Same Same Same ProblemSolving Building Model & Testing Alternative Explanations for Distribution of Environmental Grant Money Examining the Impact of Downsizing on the Agency's Affirmative Action Goals Negotiating Working with Team Members to Develop the Model Analyze the Likely Arguments that Would Arise as You Try to Reconcile These Values Written & Oral Communicatio n Managing Diversity Workforce Individual Data Analysis and Interpretation; Presentation to Team Members; Written Memos to Faculty Directors ______________ Internal Process of Memo Writing, OEE Director Reaction and Rewriting Student has to Analyze How to Deal With Moral/Personnel Problems Related to Reconciling Competing Values Sensitivity Analysis of EPA Staff Based _____________ Analyses of Possible Impact of Cuts on Diversity Leadership Team Building Exercises; Task Setting Among Members; Setting Deadlines Student Has to Analyze How to Deal With Moral/Personnel Problems Related to Reconciling Competing Values Experience in Setting Criteria and Analyzing Politics and Legality of Resetting Priorities Literature on the Issues That Leaders Must Deal With Restructuring Narrative Summary of Force Field Analysis Leading to Political Study for Selling It To Browner In The Face of Change Timetables and Work Product Reworking Making Decisions Related to Reengineering and its Impact on Competing Democratic Values Analysis of What Cannot Be Foreseen in Reallocation of Priorities Exercise Shows How Ambiguous In Outcomes Approach Restructuring Efforts Are Budget Reprioritizing and Forecasting to Meet Goals In A Dynamic Environment NASPAA SELF-STUDY REPORT-VOLUME 1 222 UNIVERSITY OF BALTIMORE Client Orientation Testing Racial Hypothesis; Preparing Presentation for 3 Member Faculty Review Board, Determining Clients for Grant Funding; Determining How Clients for Grants Funding; Testing Class Hypothesis, Determining How Money is Allocated In TQM Sense, Student Shows How Internal Customer Relations are Affected Setting Priorities Relative to the Likely Response of EPA Constituencies Analysis of the Effects on EPA Clienteles of these Alternatives Assess Internal and External Sources of Opportunity to and Support for Change. Makes Recommendation for Dealing With It Understanding Interorganizati onal Dynamics Testing the Pork Barrel Politics & Risk Reduction Hypothesis Students Assess Organizational Behavior Implications Reconciling Values Analyses of the Real Politic of Programs Protection By Existing Constituency Analysis of Organizational Behavior Capabilities of the Alternatives Assess Internal and External Sources of Opportunity to and Support for Change. Makes Recommendation for Dealing With It Conflict Management Group Dynamics; Issues of Workload Equitability Reconciling Competing Values are the Likely Conflicts That Will Arise Given AA Examines How Existing Budgets, Accounts, and Oversight Make Change Difficult Conflicts - Internal and External -that Each Approach Might Engender Assess Internal and External Sources of Opportunity to and Support for Change. Makes Recommendation for Dealing With It Planning & Evaluation Work Assignments; Setting Deadlines; Motivating Team Implementation Exercise using "Reversible Logic" to Identify Likely Problems Literature on Strategic Planning is Reviewed for Exercise Technical Capacities Multivariate Statistical Analysis (Multiple Regression) of Model Developed Implementation Analysis: Scenario Writing Budget and Staff Analysis is Done Relative to EO Goals Interpersonal Skills Work Assignments; Setting Deadline; Motivating Team Analyzing and Dealing With Political Conflicts Understanding Institutions Building the Statistical Models Hypothesis Focus On Intraorganization al Behavior Financial Management Testing the "Risk Reduction" the "Distributive Equity" and the Fair Share Hypothesis ____________ NASPAA SELF-STUDY REPORT-VOLUME 1 _____________ Applies Political Economy of Public Organizations to Concrete Proposal for Restructuring _____________ _____________ Understanding and Reporting Political, Organizational, and Legal Obstacles to Priority Setting Literature on Organization Theory, OP, and OB are Reviewed Analyses of Budget and Staff Capacity 223 Literature Review of Planning Changed in Organizations Lotus Spreadsheet Analyses for Forecasting; Implementation Scenario- Writing ______________ Understanding of the Political Economy of Public Organization is Exhibited _____________ Lotus Spreadsheet and Forecasting UNIVERSITY OF BALTIMORE Team-Building Team Building Exercises; Task Setting Among Members; Setting Deadlines; Group Dynamics; Issues of Workload Equitability Analyzes Possibilities for Applying Participative Skills Need for Downsizing Human Resources _______________ Legal Issues Involved in Personnel Management, Downsizing, and Affirmative Action Analyzes of Budget and Staff Capacities Literature on Reactions and Impacts of Restructuring Staffing Capacity Assessment Linked to New Priorities Creative Thinking Developing Testing and Presenting the Model Reconciling Competing Ethical, Legal and Management Values Force Field Analysis/Organization al Diagnosis Creating Implementation Scenarios of Alternative Proposals Student "Reinvents" EPA Financially Tolerance for Ambiguity Problem Definitions and Model Building Exercises Over the Semester Review Literature on Dealing With Employee Anxiety During Downsizing Self-Direction Individual Data Collection Exercises for Statistical Analysis; Writing Individual Sections of Final Report; Setting Deadlines; Massaging Data Sets Student Works on This Exercise and Reads to Faculty Critique Monitoring Skills Multi Variate Data Analysis; Recommendations for Future Monitoring of Situation in Final Report Ethical & Legal Sensitivity Collecting and Testing "Racial" and "Class" Hypothesis; Analyzes the Ethical, Legal, and Humane Implications of`Downsizing and AA Express Facts in a Organized Way Presentation/Defe nding of Findings to Team and to 3 Member Faculty Review Board Interactive Memorandum Writing Exercise With Constant Revision and Elaboration of Facts in A Concise Way _____________ NASPAA SELF-STUDY REPORT-VOLUME 1 _____________ _____________ Literature Reviews of Participtive Planning in Priority Setting _____________ ____________ _____________ Same Same Same _____________ _____________ Assesses Capacity In Terns of Environmental Justice Values Same 224 Opportunities/ Obstacles Afforded By Each Proposal Are Evaluated Same Some Students Developed OutcomeBased Measures for Reallocating Resources Legal and Ethical Obstacles to Downsizing Public Organizations Were Analyzed Same UNIVERSITY OF BALTIMORE Diagnosing Internal & External Political Forces Building Multiple Regression Models; Collecting and Analyzing Data for Pork Barrel, Risk Reduction, Class, and Distributive Equity Hypothesis In Addition to Internal Forces Noted Above, Student Access How Courts, Interest Groups, Employee Unions Might Affect Implementation Define and Frame Problems Cogently Building Models, Presenting and Defending Findings and Recommendations to 3 Person Faculty Review Board Less Applicable Since Student Is Given a Problem Already Framed Know How to Apply Levers for Change Recommendations on How to Alter Problems Identified From Data Analysis Concerning Race vs. Class Hypotheses Student Assesses Obstacles to Change and Ways to Overcome Them Spot Environmental Opportunities Recommendations on How to Alter Problems Identified From Data Analysis Concerning Race vs. Class Hypothesis _____________ Sensitive to Issues of Cultural Diversity Developing and Testing the "Class", "Racial Diversity", and "Fair Share" Hypothesis Exercise Focuses Our Affirmative Action Remedies From Legal, Manage-rial and Political Prospective OutcomesBased Performance Measures Model is Federal Environmental Expenditures Per Congressional District. Student Critiques the Validity of this Measure as an Outcome Variable Student Takes EPA Existing Structures, Staffing, and Managerial Composition and Ensures Monitoring of Progress Toward Browner's Goal NASPAA SELF-STUDY REPORT-VOLUME 1 Same Same Same Same Same Same Same Same Analysis of Budget and Staffing Capacity, Incor-porates Recommen-dation Relating to Strategies (Political and Legal) for Increasing These or Betting Using Them Analysis of Budget and Staffing Capacity, Incor-porates Recommen-dation Relating to Strategies (Political and Legal) for Increasing These or Betting Using Them Analysis of How EO Reallocation May Affect Other Units in An Organization _____________ 225 Selecting Alternative Depends Mainly on How it is Marketed and Developed to Assuage Opposition or Marshall Support Force Field Analysis of Real Politick Facing A "Reinvented" EPA _____________ Asks Student to Focus on How Much Structural Change Really Can Affect Policy Outcomes; Review of Literature Literature on Diversity Issues Involved in Downsizing Some Students Linked Outcomes-Based Performance Measures Getting New Resources for New Priority UNIVERSITY OF BALTIMORE