Fiscal Year 2015 Information Technology Plan September 3, 2013 Submitted By: Michael A. Archibeque, CIO Information Technology Division 505-827-4971 FY15 Public Education Department IT Plan Contents Section 1. Executive Summary................................................................................................ 3 Section 2. Agency Information................................................................................................ 4 Section 2.1 Agency Vision ............................................................................................................ 4 Section 2.2 Agency Description .................................................................................................... 4 Section 2.3 IT Mission .................................................................................................................. 5 Section 3. Agency Accomplishments ........................................................................................... 5 Section 3.1 Agency Major IT Accomplishments of FY13 ............................................................... 5 Section 4. IT Description of Services ....................................................................................... 7 Section 4.1 Infrastructure Services ............................................................................................... 8 Section 4.2 Business Application Services ................................................................................... 8 Section 5. Planned Facility Improvements or Upgrades ........................................................ 11 Section 6. Changes in Federal or State of New Mexico Requirements with IT Impact ........... 11 Section 7. IT Strategic Goals ............................................................................................ 12-30 Section 8. Joint Funding Opportunities .................................................................................. 30 Section 9. Information Technology Security Assessment ...................................................... 31 Section 10. IT Human Capital Management .......................................................................... 31 Section 10.1 Agency IT Staff Makeup ................................................................................... 31 Section 10.2 Staffing Gaps and Recruitment .............................................................................. 31 Section 10.3 IT Staff Training Plans............................................................................................ 31 Section 11. IT Fiscal and Budget Management ..................................................................... 32 Section 11.1 C1Form .................................................................................................................. 32 Section 11.2 Projected IT Projects: Capital, Special, Supplemental Form................................... 33 Section 11.3 Request for Reauthorization of General Appropriations Act ................................... 33 FY15 IT Plan Acknowledgement Signatures ...................................................................................... 34 2 FY15 Public Education Department IT Plan Section 1. Executive Summary The Public Education Department (PED) presents our FY15 Information Technology (IT) Plan. PED’s goal is to improve on efficiencies provided by our current infrastructure, enhance system/application performance, and develop user friendly systems and applications that provide decision makers with accurate, complete, consistent, and timely data. PED is committed to providing effective and efficient customer service to schools, districts, charter schools, the legislature, education partners/stakeholders, and the public. Our Vision Bold, visionary reform that puts students first in every decision will increase student achievement and prepare our kids for success in colleges and careers. We call on every educator, student, parent, community member and public servant to share in the responsibility for the success of our children and, ultimately, the future of the great state of New Mexico when we put our “Kids First, New Mexico Wins.” The projects submitted are in place to address the administration’s strategic levers, focused on student outcomes and success: Expect a smarter return on New Mexico’s investment Require real accountability for real results Ensure our students are ready for success Reward effective educators and leaders Provide effective options for parents With improvements to be completed in FY14, the PED IT Division will be well positioned to meet the challenges of the following strategies for FY15: Provide an appropriate infrastructure to sustain current business operations, address new business initiatives, and advance strategic initiatives. Reduce the total cost of ownership for IT resources. Implement functional collaboration and standardization among PED divisions and units to deliver services and collect/report accurate information to internal and external customers. Create required data infrastructure to support the Governor’s & Secretary’s education reform agendas and maximize efficiency of the IT Division to support these agendas. Create required data infrastructure to support multi-departmental and other multi-agency projects and initiatives. Coordinate, facilitate and manage Educational Technology programs at the state level, and build district capacity to maximize the benefits of digital learning for student achievement. PED’s IT Division is committed to providing an appropriate infrastructure to sustain current business operations, address new business initiatives, and advance PED’s major initiatives: Data Quality Program. PED has begun the process of establishing a Data Quality Program to document data collection processes, bureau program lead(s), data elements collected, purpose/use of data, and reduce district reporting burden to the PED. Our effort will focus on creating a data 3 FY15 Public Education Department IT Plan infrastructure to support the Governor’s Education Reform Agenda and maximize efficiency of the IT Division in support of the Secretary’s “Strategic Imperatives.” Student Teacher Accountability and Reporting System (STARS) & Online Budget Management System (OBMS). STARS was relocated prior to the start of the 2011 school year, having converted from Oracle to Structure Query Language (SQL), Cognos reporting platform to Microsoft SQL Server Reporting Services (SSRS), and utilizing the functionality in SharePoint for the Educational User Interface (EUI), which provides access to PED’s secure applications for both internal and external clients. OBMS is currently undergoing enhancements and IT Division plans to evaluate the feasibility of integrating data with STARS. OBMS is vendor supported and the IT Division is working with our vendor to transfer the application to PED’s infrastructure. Maintenance and support services, currently provided by our vendor, are targeted for transfer to the IT Division in FY13. P20/W Statewide Longitudinal Data System (SLDS). PED has partnered with HED on the “P20/W” SLDS as required by HB70 to report on the 17 data points it poses as requisite information with which to enact more meaningful education reform. The SLDS will provide tools with which to make better informed decisions about educational best practices, focus on early childhood education, students’ success, school personnel/teacher development and workforce outcomes. Educational Data Dashboard (EDD). PED has partnered with the Michael & Susan Foundation on the development of the EDD. The EDD will be used to develop an interface so that diverse education stakeholders can access and analyze aggregated and disaggregated data at the student, teacher, school, district, state, and policy makers/public levels. academic information, schedules, college readiness, program status, special services, attendance, discipline, assessments, grades, credits, dropout prevention, teacher effectiveness, promotion/testing, and post-secondary success. Education Technology Program. PED has developed systems to help districts build capacity in Technology Readiness for upcoming online assessments and digital learning. The Technology Readiness Footprint shows schools their device and bandwidth status and supports gap analysis planning. The District CIO SharePoint site creates a “one-stop-shop” for school leaders to align their plans and resources, as well as share existing expertise statewide. Section 2. Agency Information Section 2.1 Agency Vision Bold, visionary reform that puts students first in every decision will increase student achievement and prepare our kids for success in colleges and careers. We call on every educator, student, parent, community member and public servant to share in the responsibility for the success of our children and, ultimately, the future of the great state of New Mexico when we put our “Kids First, New Mexico Wins.” Section 2.2 Agency Description PED operations are primarily located in Santa Fe, New Mexico at 300 Don Gaspar. Ancillary operations for United States Education Department (USED) funded programs reside at offices on Federal Place in Santa Fe, NM. PED employs 272.3 individuals and is responsible for an annual operating budget that is approximately $42.1 Million. New Mexico has 89 public school districts and 4 FY15 Public Education Department IT Plan 95 charter schools comprising of 862 schools with a student enrollment of approximately 335,891. The public schools of New Mexico employ about 46,000 FTE. Section 2.3 IT Mission Implement functional collaboration and standardization among PED divisions and units to deliver services and collect/report accurate, complete, consistent, and timely information to internal and external customers. NMPED’s Information Technology Division (ITD) has been re-organized to provide effective and efficient information technology services to students, parents, school staffs, governing agencies, and PED personnel. Information Technology Division Systems/Network Administration Data Collection & Application Support Network Support Data Collection & Application Support OBMS Database Mgt Data Quality & Analysis Data Collection & Application Support STARS Hardware/Software Telecom/Wireless Federal Programs & Reporting System Architecture/ Design Nutrition Systems Special Projects Early Childhood Systems Assessment & Accountability Grants Management Web Development & Maintenance Report Generation & Change Management Desktop Support Project Mgt and Business Analysis Educator Quality Systems Section 3. Agency Accomplishments Section 3.1 Agency Major IT Accomplishments of FY13 Accomplishment Administrative Review Training (ART) Project Actual Expenditures 1.5M IT Item Procured, Built, Developed or Updated Nutrition Modules: eLearning, DST, MBMS, and Menu Planning 5 FY14 Agency IT Plan: Impact of Accomplishment to the Agency Nutrition modules and integration efforts with STARS, Direct Certification, and the Nutrition Claim System FY13 Initiatives or Project FY14 project FY15 Public Education Department IT Plan STARS/OBMS Enhancements 1.2M STARS: Data Quality Engine Enhancements to STARS and OBMS will enhance existing functionality FY14 project OBMS: Funded Run/Funding Formula, Assessed valuation, and a capital otlay module Direct Certification & Claim Systems Integration Project 200K Professional Services to reengineer the Direct Certification system, integrate the claim system, STARS, and OBMS This project will allow for oversight by providing central probability matching and timely, accurate data to the state, Local Education Agencies (LEA), and private or Bureau of Indian Education (BIE) schools. FY14 project K-3 Formative Assessment 3.6M K3 Formative Assessment Software, implementation services, training, tracking, and project management Provide critical data for progress monitoring in reading and will guide an individual student’s trajectory towards achievement. FY13-FY14 project Educational Data Dashboard (EDD) 150K Educational Data Dashboard Toolkit/Software and Personal Services FY14 project Grants Management Project – WebEPSS and SCORE integration 90K Additional IT personnel to be added to existing support The EDD will be used to develop an interface so that diverse education stakeholders can access and analyze aggregated and disaggregated data at the student, teacher, school, district, state, and policy makers/public levels. Integration of the current Web EPSS and SCORE applications will enable PED to develop a Grants Management Portal to address application submittal, monitoring, and compliance activities. 6 FY14 project FY15 Public Education Department IT Plan Section 4. IT Description of Services PED’s IT Division provides application/system infrastructure and IT project management support to the agency. Systems/Network Support – PED provides the following infrastructure support: database management and administration, communication network management, technical application and database architectures, network security and monitoring, server and systems management of environments and platforms, Help Desk monitoring, user computer assistance, hardware/software installations, and web design and development. Data Collection and Application Support – Major data collection and application system support for districts and school comes from the Student Teacher Accountability and Reporting System (STARS), the Operating Budget Management System (OBMS), and Student Online Application Preparation (SOAP). Districts and schools use these applications/systems for addressing student-centered data analyses: graduation cohort, dropout tracking, storing & analyzing all student Assessments, migrant student tracking, school choice, document libraries, and Request for Proposal (RFP) tracking, the teacher/administrator licensure system. Data Quality and Analysis - The IT Division provides data quality and analysis support to PED’s ancillary systems such as the United States Department of Agriculture (USDA) school meal reimbursement system, administrative review training, direct certification, State’s CareerTechnical Educational Online Resource Environment (SCORE), a comprehensive online Perkins grant application, management, and reporting system to support State CareerTechnical Education (CTE) Leadership efforts in both high schools and institutions of higher education (IHE’s), and the Web Educational Plan for Student Success & Monitoring (Web EPSS). Project and Business Analysis – PED IT Division provides Project/Business Analysis and Management services. Our IT Project Managers and Business Analyst study the overall business and information needs of our bureaus in order to develop appropriate solution strategies. The IT Division provides the following services, project management methodologies and processes, business process redesign planning, risk assessments, requirements and specifications gathering, identify key business processes, report generation, and identify emerging technologies and critically evaluate new technologies. 7 FY15 Public Education Department IT Plan Section 4.1 Infrastructure Services Unique infrastructure Service Plans to develop as a new service Disaster Recovery Plans to move service into production Plans to expand or enhance the service FY14 FY15 Annual Security Assessments Plans to replace the service Plans to sunset or remove the service No current plans to change service Plans to replace the service Plans to sunset or remove the service No current plans to change service FY15 Section 4.2 Business Application Services Unique Business Application Service Plans to develop as a new service Plans to move service into production Plans to expand or enhance the service Student Teacher Accountability System (STARS) FY15 Maintenance & Support Operational Support Enhancements Online Budget Management System (OBMS) Maintenance & Support FY14 FY15 Enhancements Educator Quality Applications OnBase – Content Mgt VisionLink – Dossier Mgt FY15 AS400 – Licensure Mgt System 8 FY15 Public Education Department IT Plan Educator Quality, Teacher Effectiveness Application FY14 FY15 Online Evaluation System (OES) – Certified Student Nutrition Applications Direct Certification (DC) - FY15 Student Nutrition Claim Integration (SNCS) Certified Student Nutrition Application Nutrition Accountability System (NAS) – formerly Admin. Review Training -ART FY14 FY15 (eLearning, DST, MBMS, Menu Planning) Closed Out – M&S Student Object Assessment Prep (SOAP) Assessment and Accountability Reporting FY15 School Grading (6 systems total) 9 FY15 Public Education Department IT Plan Grants Management Systems Web Educational Plan for Student Success, Grant Application & Monitoring (WebEPSS) FY14 FY15 Carl Perkins Monitoring & Compliance System (SCORE) Family & School Support Application & Reporting FY15 Athletic Equity Dual Credit Private School Enrollment Graduation Transportation Tracking System FY14 FY15 FY14 FY15 Educational Technology Application Support Technical Readiness Tool Technical Footprint (Computer/Student Ratio & Network Readiness) Project 24 – Digital Learning SelfAssessment IDEAL-NM eLearning Management System (LMS) FY15 10 FY15 Public Education Department IT Plan Early Childhood Systems K3 Formative Assessments Certified FY14 FY15 FY14 FY15 PreK Assessments, Database & Website Management Educational Data Dashboard (EDD) Certified FY15 EdFacts Federal Reporting (EDEN) FY14 P20/W Statewide Longitudinal Data System (SLDS) FY15 Section 5. Planned Facility Improvements or Upgrades PED has no plans for agency leases, improvements or upgrades to our IT facility within the next five years. Plans for a new facility IT Facility Plans to move, expand or enhance a facility Server Room – G5, 300 Don Gaspar Plans to close down or remove a facility No current plans to change FY15 Section 6. Changes in Federal or State of New Mexico Requirements with IT Impact Federal or State of New Mexico Initiative, Statutory Mandates or Regulatory Compliance Change House Bill 70, P20/W Statewide Longitudinal Data System (SLDS) Impact HB 70 formally establishes the “Data System Council” chaired by the cabinet secretaries of PED and HED, and developed a partnership 11 FY15 Public Education Department IT Plan Federal or State of New Mexico Initiative, Statutory Mandates or Regulatory Compliance Change In Progress - In Compliance Status: Continued Participation and Database Build Impact between the two agencies in the creation of the P20/W data system for New Mexico. Data Systems: STARS –PED/CYFD/HED/ DWS/DOH/HSD data systems Senate Bill 327, Sunshine Portal Transparency Act Completed - In Compliance Status: On-going Data Collection and Submittal House Bill 432, School Athletics Equity Act Completed – In Compliance Status: Ongoing Data Collection and Submittal Requiring that certain Public School information be available on the Sunshine Portal, to clarify certain provisions and to allow access to additional information Data Systems: STARS, OBMS, Web Accessibility Requiring certain data to be reported to the Public Education Department and the public regarding the reporting of gender-based information on girls’ and boys’ teams by sport and competition level and funding sources for athletics in the public schools. Data Systems: STARS, Web Accessibility U.S. Department of Education – EDFacts Completed – In Compliance Status: Ongoing Data Collection and Submittal Annual mandatory collection of Elementary and Secondary educational data – aggregated and disaggregated data by multiple demographic categories. Data Systems: STARS, EDFacts, Web Reporting and Accessibility Section 7. IT Strategic Goals Section 7.1 IT Strategic Goal -1 IT Strategic Goal-1 Provide an appropriate infrastructure to sustain current business operations, address new business initiatives, and advance strategic initiatives. 12 FY15 Public Education Department IT Plan Goal-1 Alignment Department Strategic Goal: Smarter Return on New Mexico’s Investment. Technology must drive efficient delivery of high quality education applications/systems that will benefit students, schools, and staff to support educational strategies and initiatives. Improve the value of the IT investment through application/system models that improve and streamline PED’s information technology systems. Increase the use of internet and intranet technologies by developing webenabled systems and porting legacy applications to the web when appropriate and resources are available. Real Accountability. Real Results. Reduce the cost of educational operations through effective development, implementation and management of IT applications/systems, programs and services. Providing accountability and information services to students, school staffs, and PED personnel. Comply with all statewide IT requirements and standards. State Goal 1: Information Technology must drive efficient delivery of high quality IT Strategic Goal: government services that will benefit constituents and support economic development. Goal 3: Implement and maintain a high quality technology infrastructure to serve resident and government clients. Goal 5: Improve the value of the IT investment through enterprise models that improve and streamline the Executive Branch’s information technology systems. Goal 6: Effectively manage IT resources and efficiently control IT assets, utilization and costs. Goal 8: Continuous improvement of information technology and resource optimization. Goal 9: Identify and provide additional information technology services and functionality to support State of New Mexico public entities. IT Performance Measure (PM) (What) Target Objectives FY15 PM Target Enter below the Strategic Target Objective for IT Strategic Goal-1. (The objective should reflect 1-5 years) Enter below the IT Performance Matrix(s) in which the objective is measured by: Objective-1 Identify and replace older computer and communication devices. PM-1 Identify the number of computers and communication devices scheduled for replacement 6/30/15 PM-2 Procure the number of identified computers and communication devices for replacement and install PM-1 Decrease the percentage of data elements and reports required by the districts and 6/30/15 Objective-2 Increase data flow matrices to decrease data elements and the burden of reporting. 13 Enter proposed FY15 target below: 6/30/15 FY15 Public Education Department IT Plan schools Objective-3 Convert legacy systems to web- based applications and develop PED interactive website capabilities. Objective-4 Update IT Standards, Policies, and Procedures to ensure they correlate with state IT requirements and standards PM-2 Increase the number of Data Flow Analysis Matrices completed for PED’s business processes 6/30/15 PM-1 Increase the number of redesigned web pages and content reviews conducted 6/30/15 PM-2 Increase the number of existing web applications converted to web-based applications PM-3 Increase the number of applications developed into PED’s SharePoint environment 6/30/15 PM-1 Monitoring and updating of PED’s Disaster Recovery Plan 6/30/15 PM-2 Complete Annual Security Assessment 6/30/15 6/30/15 (When) (Strategic Planning 1-5 years) (How) Strategies Construct methods that will be employed to achieve the result of an Objective. Enter the Strategic Strategies for Goal-1 Strategy-1: Identify and replace older communication Prior Year FY 2015 FY 2016 FY 2017 Prior Year FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 devices. (Strategic Actions) Initiatives FY 2018 FY 2019 Initiative-1 Maintain Computer Replacement Plan Initiative-2 Maintain hardware/ software Inventories Initiative-3 Review all IT hardware/ software procurements Strategy-2: Evaluate and provide plan to increase data flow matrices to decrease data elements and the burden of reporting. Prior Year (Strategic Actions) Initiatives Initiative-1 Conduct and maintain Data Quality Assessment (data elements, state and federal reporting requirements) Initiative-2 Create and implement Data Flow Analysis Matrices (SEA, District SIS, Federal) 14 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY15 Public Education Department IT Plan Initiative-3 Decrease data elements and the burden of reporting. Strategy-3: Convert legacy systems to web-based applications and develop PED interactive website capabilities. Prior Year (Strategic Actions) Initiatives FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 Initiative-2 Enhance existing web applications and develop new interactive web applications Initiative-3 Develop SharePoint capabilities Initiative-1 Redesign PED website and content Tactical Actions – Equipment and Software IT equipment and software that will be refreshed to achieve the result of Goal-1 Equipment/Software Description (When) (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 Asset Inventory Software Software application PED IT equipment tracking and to support computer and communication device replacements Tactical Actions – IT Projects IT projects that will be active in FY15 to achieve the result of Objective(n) for Goal-1 Project Name Project Description (When) Include project certification phase if applicable. Web Design & Development Redesign PED website and content, enhance existing web applications, and develop new interactive web applications (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 Section 7.2 IT Strategic Goal -2 IT Strategic Goal-2 Reduce the total cost of ownership for IT resources. Goal-2 Alignment Department Strategic Goal: Smarter Return on New Mexico’s Investment. Technology must drive efficient delivery of high quality education applications/systems that will benefit students, schools, and staff to support educational strategies and initiatives. Improve the value of the IT investment through application/system models 15 FY15 Public Education Department IT Plan State IT Strategic Goal: that improve and streamline PED’s information technology systems. Increase the use of internet and intranet technologies by developing webenabled systems and porting legacy applications to the web when appropriate and resources are available. Goal 1: Information Technology must drive efficient delivery of high quality government services that will benefit constituents and support economic development. Goal 4: Reduce the cost of government operations through effective development, implementation and management of IT technical and application architectures, programs and services. Goal 6: Effectively manage IT resources and efficiently control IT assets, utilization and costs. Goal 7: Effectively secure IT assets, data, and systems and mitigate systemic infrastructure risks. Goal 8: Continuous improvement of information technology and resource optimization. Goal 9: Identify and provide additional information technology services and functionality to support State of New Mexico public entities. Goal 10: Recruit, sustain and retain the best technology workforce to effectively deliver excellent IT services. IT Performance Measure (PM) (What) Target Objectives FY15 PM Target Enter below the Strategic Target Objective for IT Strategic Goal-2. (The objective should reflect 1-5 years) Enter below the IT Performance Matrix(s) in which the objective is measured by: Objective-1 Maximize IT services necessary for internal and external applications/systems to ensure effective and efficient support PM-1 Reduce the cost of external application support, system accessibility, backup/recovery services PM-1 Increase the level of support necessary for internal and external applications/ systems 6/30/15 Objective-3 Perform Telecom/Wireless Inventory (equipment, telecom, wireless) and develop Agency Replacement Plan. PM- 1 Reduce the cost of equipment, telecom and wireless devices utilized by the department 6/30/15 Objective-4 Perform an evaluation of PED legacy systems to address integration capabilities with new or proposed applications and systems PM-1 Increase the number of legacy applications/systems to integrate with existing PED application/systems 6/30/15 Objective-2 Conduct an IT Staff Assessment to increase the level of service in support of internal and external applications/systems Enter proposed FY15 target below: 6/30/15 (When) (Strategic Planning 1-5 years) (How) Strategies Construct methods that will be employed to achieve the result of an Objective. Enter the Strategic Strategies for Goal-2 Strategy-1: Conduct Application/Systems Assessment (Strategic Actions) Initiatives 16 Prior Year FY 2015 FY 2016 FY 2017 Prior FY FY FY FY 2018 FY 2019 FY FY FY15 Public Education Department IT Plan Year Initiative-1 Identify internal and external applications/systems data flows, functionality, and architecture Initiative-2 Establish an agency application/system map to reflect effective and efficient services Initiative-3 Utilize the application/system map for project planning and data-sharing initiatives Strategy-2: Conduct an IT Staff Assessment Initiative-1 Define leadership roles, responsibilities, skill sets, experience, and leadership approach required for success Initiative-2 Identify additional IT resources and position reclassifications necessary to support Initiative-3 Establish communication management processes Strategy-3: Perform Telecom/Wireless Inventory and 2016 2017 2018 2019 Prior Year (Strategic Actions) Initiatives 2015 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 develop Agency Replacement Plan. Prior Year (Strategic Actions) Initiatives Initiative-1 Inventory the telecom/wireless devices within the department Initiative-2 Utilize Inventory to identify excess telecom/wireless devices and evaluate the need for new, up-to-date devices Initiative-3 Develop Device Replacement Plan Strategy-4: Perform an evaluation of PED legacy systems Initiative-1 Identify legacy internal and external applications/systems data flows, functionality, and architecture Initiative-2 Establish an legacy application/system map to address integration capabilities with new or proposed applications and systems FY 2016 FY 2017 FY 2018 FY 2019 Prior Year (Strategic Actions) Initiatives FY 2015 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 Tactical Actions – Equipment and Software IT equipment and software that will be refreshed to achieve the result of Goal-2 Equipment/Software Description (When) (Tactical Planning 1-3 years) 17 FY15 Public Education Department IT Plan Prior Year FY 2015 FY 2016 FY 2017 NA Tactical Actions – IT Projects IT projects that will be active in FY15 to achieve the result of Objective(n) for Goal-2 Project Name Project Description (When) Include project certification phase if applicable. (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 NA Section 7.3 IT Strategic Goal -3 IT Strategic Goal-3 Implement functional collaboration and standardization among PED divisions and units to deliver services and collect/report accurate information to internal and external customers. Goal-3 Alignment Department Strategic Goal: Smarter Return on New Mexico’s Investment. Technology must drive efficient delivery of high quality education applications/systems that will benefit students, schools, and staff to support educational strategies and initiatives. Improve the value of the IT investment through application/system models that improve and streamline PED’s information technology systems. Increase the use of internet and intranet technologies by developing webenabled systems and porting legacy applications to the web when appropriate and resources are available. Real Accountability. Real Results. Reduce the cost of educational operations through effective development, implementation and management of IT applications/systems, programs and services. Providing accountability and information services to students, school staffs, and PED personnel. Comply with all statewide IT requirements and standards. State Goal 1: Information Technology must drive efficient delivery of high quality IT Strategic Goal: government services that will benefit constituents and support economic development. Goal 3: Implement and maintain a high quality technology infrastructure to serve resident and government clients. Goal 4: Reduce the cost of government operations through effective development, implementation and management of IT technical and application architectures, programs and services. Goal 6: Effectively manage IT resources and efficiently control IT assets, utilization and costs. 18 FY15 Public Education Department IT Plan Goal 7: Effectively secure IT assets, data, and systems and mitigate systemic infrastructure risks. Goal 8: Continuous improvement of information technology and resource optimization. Goal 9: Identify and provide additional information technology services and functionality to support State of New Mexico public entities. Goal 10: Recruit, sustain and retain the best technology workforce to effectively deliver excellent IT services. IT Performance Measure (PM) (What) Target Objectives FY15 PM Target Enter below the Strategic Target Objective for IT Strategic Goal-3. (The objective should reflect 1-5 years) Enter below the IT Performance Matrix(s) in which the objective is measured by: Objective-1 Convert functional documents to electronic documents to increase work flow efficiencies PM-1 Increase the number of Objective-2 Conduct an IT Staff Assessment to increase the level of service in support of internal and external applications/systems PM-1 Increase the level of support necessary for internal and external applications/ systems 6/30/15 Objective-3 Perform Telecom/Wireless Inventory (equipment, telecom, wireless) and develop Agency Replacement Plan. PM- 1 Reduce the cost of equipment, telecom and wireless devices utilized by the department 6/30/15 Objective-4 Perform an evaluation of PED legacy systems to address integration capabilities with new or proposed applications and systems PM-1 Increase the number of legacy applications/systems to integrate with existing PED application/systems 6/30/15 Enter proposed FY15 target below: 6/30/15 documents (bulletins, manuals, etc.) that are converted to electronic documents (When) (Strategic Planning 1-5 years) (How) Strategies Construct methods that will be employed to achieve the result of an Objective. Enter the Strategic Strategies for Goal-3 Strategy-1: Conduct Application/Systems Assessment (Strategic Actions) Initiatives Initiative-1 Identify internal and external applications/systems data flows, functionality, and architecture Initiative-2 Establish an agency application/system map to reflect effective and efficient services Initiative-3 Utilize the application/system map for project planning and data-sharing initiatives Strategy-2: Conduct an IT Staff Assessment 19 Prior Year FY 2015 FY 2016 FY 2017 Prior Year FY 2015 FY 2016 FY 2017 FY 2018 FY 2018 FY 2019 FY 2019 FY15 Public Education Department IT Plan Prior Year (Strategic Actions) Initiatives Initiative-1 Define leadership roles, responsibilities, skill sets, experience, and leadership approach required for success Initiative-2 Identify additional IT resources and position reclassifications necessary to support Initiative-3 Establish communication management processes Strategy-3: Perform Telecom/Wireless Inventory and FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 develop Agency Replacement Plan. Prior Year (Strategic Actions) Initiatives Initiative-1 Inventory the telecom/wireless devices within the department Initiative-2 Utilize Inventory to identify excess telecom/wireless devices and evaluate the need for new, up-to-date devices Initiative-3 Develop Device Replacement Plan Strategy-4: Perform an evaluation of PED legacy systems Initiative-1 Identify legacy internal and external applications/systems data flows, functionality, and architecture Initiative-2 Establish an legacy application/system map to address integration capabilities with new or proposed applications and systems FY 2016 FY 2017 FY 2018 FY 2019 Prior Year (Strategic Actions) Initiatives FY 2015 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 Tactical Actions – Equipment and Software IT equipment and software that will be refreshed to achieve the result of Goal-3 Equipment/Software Description (When) (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 NA Tactical Actions – IT Projects IT projects that will be active in FY15 to achieve the result of Objective(n) for Goal-3 Project Name Project Description (When) Include project certification phase if applicable. NA 20 (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 FY15 Public Education Department IT Plan Section 7.4 IT Strategic Goal -4 IT Strategic Goal-4 Create required data infrastructure to support the Governor’s & Secretary’s Education Reform Agendas and Maximize Efficiency of the IT Division in support these agendas. Goal-3 Alignment Department Strategic Goal: Smarter Return on New Mexico’s Investment. Technology must drive efficient delivery of high quality education applications/systems that will benefit students, schools, and staff to support educational strategies and initiatives. Improve the value of the IT investment through application/system models that improve and streamline PED’s information technology systems. Increase the use of internet and intranet technologies by developing webenabled systems and porting legacy applications to the web when appropriate and resources are available. Real Accountability. Real Results. Reduce the cost of educational operations through effective development, implementation and management of IT applications/systems, programs and services. Providing accountability and information services to students, school staffs, and PED personnel. Comply with all statewide IT requirements and standards. Rewarding Effective Educators and Leaders. Options for Parents. Facilitate data sharing and collaboration, focusing on new developed or acquired applications support Teacher Effectiveness and collecting information to be communicated with districts, schools, teachers, principals, administrators, legislators, and the public. Providing collection and information services to students, school staffs, and PED personnel. State Goal 1: Information Technology must drive efficient delivery of high quality IT Strategic Goal: government services that will benefit constituents and support economic development. Goal 3: Implement and maintain a high quality technology infrastructure to serve resident and government clients. Goal 4: Reduce the cost of government operations through effective development, implementation and management of IT technical and application architectures, programs and services. Goal 5: Improve the value of the IT investment through enterprise models that improve and streamline the Executive Branch’s information technology systems. Goal 6: Effectively manage IT resources and efficiently control IT assets, utilization and costs. Goal 7: Effectively secure IT assets, data, and systems and mitigate systemic infrastructure risks. Goal 8: Continuous improvement of information technology and resource 21 FY15 Public Education Department IT Plan optimization. Goal 9: Identify and provide additional information technology services and functionality to support State of New Mexico public entities. Goal 10: Recruit, sustain and retain the best technology workforce to effectively deliver excellent IT services. IT Performance Measure (PM) (What) Target Objectives FY15 PM Target Enter below the Strategic Target Objective for IT Strategic Goal-4. (The objective should reflect 1-5 years) Enter below the IT Performance Matrix(s) in which the objective is measured by: Objective-1 Develop application/system models that improve and streamline PED’s information technology systems to support State and PED programs. PM-1 Increase the number of applications/systems support State and PED initiatives 6/30/15 Objective-2 Maximize efficiency of the IT Division to support State and PED programs. PM-1 Increase the level of support necessary for internal and external applications/ systems PM-1 Increase the number of information and feedback reports 6/30/15 Objective-3 Create reliable information resources for the schools, districts, administrators, and legislators. Enter proposed FY15 target below: 6/30/15 (When) (Strategic Planning 1-5 years) (How) Strategies Construct methods that will be employed to achieve the result of an Objective. Enter the Strategic Strategies for Goal-4 Prior Year Strategy-1: Develop application/system models to support State and PED initiatives Prior Year (Strategic Actions) Initiatives Initiative-1 Define and implement metrics FY 2015 FY 2015 FY 2016 FY 2016 FY 2017 FY 2017 FY 2018 FY 2018 FY 2019 FY 2019 required for school grading Initiative-2 Define and implement metrics (including any new data sources) in support of teacher effectiveness Initiative-3 Link financial data (OBMS) with STARS and SCORE in support of return on investment; define and implement key metrics using these linked data Initiative-4 Develop set of reports tailored to key stakeholder groups in support of ending social promotion of students with a focus on proficiency in reading and mathematics Initiative-5 Utilize the application/system map for project planning and data-sharing initiatives Strategy-2: Maximize efficiency of the IT Division to support State and PED programs. Prior Year (Strategic Actions) Initiatives 22 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY15 Public Education Department IT Plan Initiative-1 Define leadership roles, responsibilities, technical IT skill sets, experience, and leadership approaches required for success Initiative-2 Define individual and collective roles and responsibilities of IT staff; begin cross-training for more effective availability of staff members’ expertise across personnel Initiative-3 Identify additional IT resources and position reclassifications necessary to support PED initiatives Initiative-4 Identify additional IT resources and position reclassifications necessary to support PED initiatives Strategy-3: Create reliable information resources for the schools, districts, administrators, and legislators Prior Year (Strategic Actions) Initiatives Initiative-1 Establish STARS and OBMS as a reliable information resource for the schools, districts, administrators, and legislators. Initiative-2 Create process for legislators and legislative staffers to request new reports Initiative-3 Create process for refining reports based on legislator and staff feedback FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 Tactical Actions – Equipment and Software IT equipment and software that will be refreshed to achieve the result of Goal-4 Equipment/Software Description (When) (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 Online Evaluation System (OES) Teachscape Online Budget Management System (OBMS) – POD, Inc. Student Teacher Accountability Reporting System (STARS) - The OES software is to support the transformation of the evaluation process, including the indicators, rubrics, and the evaluation process into a digital format OBMS software is the budget management application utilized to manage public and charter school budgets STARS software is the accountability reporting system utilized to report student-level data to the PED. The K3 FAS software/tool is used to conduct K3 reading assessments at various districts and schools throughout NM. The PreK Assessment Tool is utilized to measure a student’s readiness for Kindergarten. eScholar K3 Formative Assessment System (K3 FAS) – Amplify (formerly Wireless Generation) PreK Assessment Tool – UNM Continuing Education Tactical Actions – IT Projects IT projects that will be active in FY15 to achieve the result of Objective(n) for Goal-4 Project Name Project Description (When) Include project certification phase if applicable. 23 (Tactical Planning 1-3 years) FY15 Public Education Department IT Plan Prior Year Teacher Effective Program, Online Evaluation System (OES) Early Childhood Reading Project, K3 Formative Assessment System (K3 FAS) The OES project supports the transformation of the evaluation process, including the indicators, rubrics, and the evaluation process into a digital format – Implementation Phase The K3 FAS project is used to conduct K3 reading assessments at various districts and schools throughout NM – Implementation Phase FY 2015 FY 2016 FY 2017 Section 7.5 IT Strategic Goal -5 IT Strategic Goal-5 Create required data infrastructure to support muilti-departmental and other multi-agency projects and initiatives Goal-3 Alignment Department Strategic Goal: Smarter Return on New Mexico’s Investment. Technology must drive efficient delivery of high quality education applications/systems that will benefit students, schools, and staff to support educational strategies and initiatives. Improve the value of the IT investment through application/system models that improve and streamline PED’s information technology systems. Increase the use of internet and intranet technologies by developing webenabled systems and porting legacy applications to the web when appropriate and resources are available. Real Accountability. Real Results. Reduce the cost of educational operations through effective development, implementation and management of IT applications/systems, programs and services. Providing accountability and information services to students, school staffs, and PED personnel. Comply with all statewide IT requirements and standards. State Goal 1: Information Technology must drive efficient delivery of high quality IT Strategic Goal: government services that will benefit constituents and support economic development. Goal 3: Implement and maintain a high quality technology infrastructure to serve resident and government clients. Goal 4: Reduce the cost of government operations through effective development, implementation and management of IT technical and application architectures, programs and services. Goal 5: Improve the value of the IT investment through enterprise models that improve and streamline the Executive Branch’s information technology systems. Goal 6: Effectively manage IT resources and efficiently control IT assets, utilization and costs. 24 FY15 Public Education Department IT Plan Goal 7: Effectively secure IT assets, data, and systems and mitigate systemic infrastructure risks. Goal 8: Continuous improvement of information technology and resource optimization. Goal 9: Identify and provide additional information technology services and functionality to support State of New Mexico public entities. Goal 10: Recruit, sustain and retain the best technology workforce to effectively deliver excellent IT services. IT Performance Measure (PM) (What) Target Objectives Enter below the Strategic Target Objective for IT Strategic Goal-5. (The objective should reflect 1-5 years) Enter below the IT Performance Matrix(s) in which the objective is measured by: Objective-1 Develop application/system models that improve and streamline multi-departmental, multiple agency projects and initiatives PM-1 Increase the number of applications/systems support multi-departmental, multiple agency projects and initiatives PM-1 Increase the level of support necessary to support multidepartmental, multiple agency projects and initiatives PM-1 Increase the number of information and feedback reports Objective-2 Maximize efficiency of required personnel and resources necessary to support multidepartmental, multiple agency projects and initiatives Objective-3 Create reliable information resources for the dissemination of information FY15 PM Target Enter proposed FY15 target below: 6/30/15 6/30/15 6/30/15 (When) (Strategic Planning 1-5 years) (How) Strategies Construct methods that will be employed to achieve the result of an Objective. Enter the Strategic Strategies for Goal-5 Prior Year Strategy-1: Develop application/system models to support multi-departmental, multiple agency projects and initiatives. Prior Year (Strategic Actions) Initiatives Initiative-1 Define and implement data FY 2015 FY 2015 FY 2016 FY 2016 FY 2017 FY 2017 FY 2018 FY 2018 FY 2019 FY 2019 requirements, database structures, data governance, data matching, data security, and data dissemination for longitudinal student data systems Initiative-2 Define and implement data requirements, database structures, data governance, data matching, data security, and data dissemination for applications/systems related to Teacher Licensure & Effectiveness Initiative-3 Define and implement data requirements, database structures, data governance, data matching, data security, and data dissemination for applications/systems related to Teacher Licensure & Effectiveness Initiative-4 Define and implement data requirements, database structures, data governance, data matching, 25 FY15 Public Education Department IT Plan data security, and data dissemination for applications/systems related to Student Nutrition Initiative-5 Create a application/system map for project planning and data-sharing initiatives Strategy-2: Maximize efficiency of personnel and resources supporting multi-departmental, multiple agency projects and initiatives. Prior Year (Strategic Actions) Initiatives Initiative-1 Define leadership roles, responsibilities, technical IT skill sets, experience, and leadership approaches required for success Initiative-2 Define individual and collective roles and responsibilities of IT staff assigned to multidepartmental, multiple agency projects and initiatives. Initiative-3 Identify additional IT resources and position reclassifications necessary to support multidepartmental, multiple agency projects and initiatives. Strategy-3: Create reliable information resources to support multi-departmental, multiple agency projects and initiatives. Initiative-1 Create a reporting mechanism for each application/system and provide the ability to query developed databases Initiative-3 Create process for developing reports based on identified application and system data elements FY 2016 FY 2017 FY 2018 FY 2019 Prior Year (Strategic Actions) Initiatives FY 2015 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 Tactical Actions – Equipment and Software IT equipment and software that will be refreshed to achieve the result of Goal-5 Equipment/Software Description (When) (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 Education Data Dashboard (EDD) Toolkit Licensure Dossier System (VisionLink) Licensure Content Management System – OnBase Licensure Tracking System – AS400 Direct Certification System The EDD Toolkit software is used to capture student level data to measure a student’s academic growth, at risk factors, and college and career readiness. The VisionLink software is used by Teachers and Administrators, statewide, to submit Dossier information to the PED Licensure Bureau. The OnBase software is used to manage all documents submitted to the Licensure Bureau related to the Teacher/Administrator licensing process The Licensure Tracking System is a web-based application where licensure data can be accessed, reflecting licensure approval, denials, and status. The Direct Certification software gathers information from HSD and CYFD to create a free 26 FY15 Public Education Department IT Plan and reduced lunch eligibility list Nutrition Claim System (NCS) The NCS software allows the Districts & Schools to submit reimbursements for meals being served Tactical Actions – IT Projects IT projects that will be active in FY15 to achieve the result of Objective(n) for Goal-5 Project Name Project Description (When) Include project certification phase if applicable. P20W SLDS – Data Systems Council Education Data Dashboard (EDD) Project Online Evaluation System (OES) Project Direct Certification (DC) & Nutrition Claim System (NCS Integration Nutrition Accountability System (NAS) (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 The P20W SLDS is a collaborative effort between PED, HED, CYFD, HSD, DOH, and DWS to create a statewide longitudinal data system which will centralize student data from PreK to Higher Education to the workforce. The EDD is a web-based application used to capture student level data to measure a student’s academic growth, at risk factors, and college and career readiness – Planning Phase The OES project supports the transformation of the evaluation process, including the indicators, rubrics, and the evaluation process into a digital format – Implementation Phase The DC & NCS integration project is an effort to replace the existing DC and NCS listed above. The NAS is an integration of existing nutrition systems, STARS and OBMS with the ART Project systems (eLearning, MBMS, DST, and Menu Planning) Section 7.6 IT Strategic Goal -6 IT Strategic Goal-6 Coordinate, facilitate and manage Educational Technology programs at the state level, and build district capacity to maximize the benefits of digital learning for student achievement. Goal-3 Alignment Department Strategic Goal: Smarter Return on New Mexico’s Investment. Technology must drive efficient delivery of high quality education applications/systems that will benefit students, schools, and staff to support educational strategies and initiatives. Improve the value of the IT investment through application/system models that improve and streamline PED’s information technology systems. Increase district use of internet and intranet technologies by developing and providing access to web-enabled systems and porting legacy applications to the web when appropriate and resources are available. 27 FY15 Public Education Department IT Plan Real Accountability. Real Results. Reduce the cost of educational operations through effective development, implementation and management of IT applications/systems, programs and services. Providing accountability and information services to students, school staffs, and PED personnel. Comply with all statewide IT requirements and standards. State Goal 1: Information Technology must drive efficient delivery of high quality IT Strategic Goal: government services that will benefit constituents and support economic development. Goal 3: Implement and maintain a high quality technology infrastructure to serve resident and government clients. Goal 4: Reduce the cost of government operations through effective development, implementation and management of IT technical and application architectures, programs and services. Goal 5: Improve the value of the IT investment through enterprise models that improve and streamline the Executive Branch’s information technology systems. Goal 6: Effectively manage IT resources and efficiently control IT assets, utilization and costs. Goal 7: Effectively secure IT assets, data, and systems and mitigate systemic infrastructure risks. Goal 8: Continuous improvement of information technology and resource optimization. Goal 9: Identify and provide additional information technology services and functionality to support State of New Mexico public entities. Goal 10: Recruit, sustain and retain the best technology workforce to effectively deliver excellent IT services. IT Performance Measure (PM) (What) Target Objectives Enter below the Strategic Target Objective for IT Strategic Goal-1. (The objective should reflect 1-5 years) Enter below the IT Performance Matrix(s) in which the objective is measured by: Objective-1 Develop application/system models that improve and streamline planning of educational technology programs at state and district levels PM-1 Increase the number of applications/systems supporting multiple state and district projects and initiatives PM-1 Increase the level of support necessary to support multiple state and district projects and initiatives PM-1 Increase the number of information and feedback reports (See Appendix A for details) Objective-2 Maximize efficiency of required personnel and systems necessary to support continuous improvement of human and technical resources. Objective-3 Create reliable information resources for data-driven decision-making and strategic planning (See Appendix A for details) FY15 PM Target Enter proposed FY15 target below: 6/30/15 6/30/15 6/30/15 (When) (Strategic Planning 1-5 years) (How) Strategies Construct methods that will be employed to achieve the result of an Objective. Enter the Strategic Strategies for Goal-1 Prior Year Strategy-1: Develop application/system models that improve and streamline planning of educational technology programs at state and district levels 28 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY15 Public Education Department IT Plan Prior Year (Strategic Actions) Initiatives Initiative-1 Align State Strategic IT Plan and State EdTech Plan with district Ed Tech plans Initiative-2 Define and implement data requirements, database structures, data governance, data matching, data security, and data dissemination for applications/systems related to educational technology planning and Technology Readiness Initiative-3 Streamline eRate data and technology plan reporting Initiative-4 Develop set of reports tailored to key stakeholder groups in support of College & Career Readiness Strategy-2: Maximize efficiency of required personnel and systems necessary to support continuous improvement of human and technical resources. Initiative-1 Define leadership roles, responsibilities, technical IT skill sets, experience, and leadership approaches required for success at the District CIO level Initiative-2 Coordinate individual and collective roles and responsibilities of district IT professionals collaborating to support continuous improvement of human and technical resources. Initiative-3 Identify additional resources and strategies necessary to support continuous improvement of human and technical resources statewide. Strategy-3: Create reliable information resources for datadriven decision-making and strategic planning Initiative-1 Establish the Technology Readiness Footprint as a reliable information resource for the schools, districts, administrators, and legislators. Initiative-2 Establish the District CIO SharePoint site as an effective collaborative resource for district technology leaders to develop and share effective practices FY 2017 FY 2018 FY 2019 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 Prior Year (Strategic Actions) Initiatives FY 2016 Prior Year (Strategic Actions) Initiatives FY 2015 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 Tactical Actions – Equipment and Software IT equipment and software that will be refreshed to achieve the result of Goal-6 Equipment/Software Description (When) (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 29 FY15 Public Education Department IT Plan Education Data Dashboard (EDD) Toolkit ESRI ArcGIS SketchUp Pro The EDD Toolkit software is used to capture student level data used to measure a student’s academic growth, at risk factors, and college and career readiness. Geographic Information System used to map data at state, district and school levels (free license for K12 teachers and students) Used to create 3-D models for simulations, planning and design (free license for K12 teachers and students) Tactical Actions – IT Projects IT projects that will be active in FY15 to achieve the result of Objective(n) for Goal-6 Project Name Project Description (When) Include project certification phase if applicable. Technology Readiness Footprint Education Data Dashboard (EDD) Interactive online database showing device and bandwidth readiness of all districts and schools for online computer based assessment s and digital learning Correlates impact of use of digital learning strategies on student achievement and engagement (Tactical Planning 1-3 years) Prior FY FY FY Year 2015 2016 2017 Section 8. Joint Funding Opportunities List below any possible joint funding opportunities that the agency might be or wish to be planning with other agencies or other funding sources that could be working on a more enterprise level: Potential Application, Services or Process Potential partners Race to the Top (RTT) – Early Learning Childhood Programs CYFD, DOH P20W Statewide Longitudinal Data System (SLDS) HED, CYFD, DOH, DWS, HSD Direct Certification HSD, CYFD Children’s Court Improvement Project AOC, CYFD Governor’s Employability Partnership Workforce Development Education Technology Program DoIT, Economic Development, PSFA 30 FY15 Public Education Department IT Plan Section 9. Information Technology Security Assessment Next FY15 Security Assessment Date Third party assessment or self-assessment January 2015 Third party assessment Section 10. IT Human Capital Management Section 10.1 Agency IT Staff Makeup Complete the embedded HR Inventory spreadsheet, and re-embed the completed spreadsheet under this Section 10.1 Please DO NOT alter the formulas of the spreadsheet. HR Inventory.xls Section 10.2 Staffing Gaps and Recruitment Identify specific skill sets that represent staffing gaps and recruitment issues. Specific Skill Set IT Project Management Gap Impacts Inability to monitor projects, schedules, and compliance Mitigation Steps if any Delay projects, schedules, and compliance or hire a contractor Section 10.3 IT Staff Training Plans Typical IT Training Provider Number of Staff to be Trained Typical Individual Cost of Training Applications, Systems and Network Skills Set Subscription Stormwinds Trainer Software Training Kits 20 $2,000 Project Management, Operations, IT Personnel, Policies, Procedures Norex Documents 8 $1,000 IT Training Area Off-site Training Providers 31 FY15 Public Education Department IT Plan Section 11. IT Fiscal and Budget Management Section 11.1 C1Form Information Technology Base Operating Budget Informational Purposes Only Agency Name: Appropriation Funding Type: General Fund Public Education Department Base Request Operational Support of IT Please check one of the options below: Flat Budget or 924 Agency Code: Expansion from previous year Revenue IT Base Budget (dollars in thousands) FY12 FY13 FY14 Actual Actual OpBud 3,449.0 2,982.0 2,982.0 FY15 Request 3,249.6 FY16 Estimate 3,249.6 600.0 3,849.6 600.0 3,849.6 Other State Funds ISF/IAT Federal Funds Total 600.0 3,449.0 2,982.0 3,582.0 Expenditure Categories (dollars in thousands) FY12 FY13 FY14 Actual Actual OpBud Category or Account Description Personal Services & Employee 1,382.0 Benefits Contractual & Professional Services 89.0 IT Other Services Other Financing Uses Total 1,471.0 Agency Cabinet Secretary/Director (mandatory) Hanna Skandera Print Name Signature Original Signed Phone 505-827-6688 September 3, 2012 Date Hanna.Skandera@state.nm.us Email address FY15 Request FY16 Estimate 1,382.0 1,489.0 1,813.2 1,813.2 107.0 107.0 107.0 107.0 1,489.0 1,596.0 CIO or IT Lead (mandatory) Michael Archibeque Original Signed 505-231-6530 September 3, 2012 Michael.Archibeque@state.nm.us 32 1,920.2 1,920.2 Budget Director (mandatory) Marian Rael Original Signed 505-827-6611 September 3, 2012 Marian.Rael@state.nm.us FY15 Public Education Department IT Plan Section 11.2 Projected IT Projects: Capital, Special, Supplemental Form Capital Improvement Project funding None Special Funding None Supplemental Funding Agency Name Public Education Department Project Name Funding Type (Capital, Special, or Supplemental) Anticipated Start Date Anticipated End Date Funding Source OBMSSTARS Enhancements Special FY14-FY15 FY15 Legislative Appropriation Print Name Signature Date Phone Agency Cabinet Secretary/Director (mandatory) Hanna Skandera Original Signed 505-827-6688 September 3, 2012 Hanna.Skandera@state.nm.us CIO or IT Lead (mandatory) Michael Archibeque Original Signed 505-231-6530 September 3, 2012 Michael.Archibeque@state.nm.us Agency 3 digit Code FY14 924 FY15 Project Total $0 $650K $650K Budget Director (mandatory Marian Rael Original Signed 505-827-6611 September 3, 2012 Marian.Rael@state.nm.us Email Section 11.3 Request for Reauthorization of General Appropriations Act None 33 FY15 Public Education Department IT Plan FY15 IT Plan Acknowledgement Signatures I agree that this document represents the history and planned information technology-related activities for our agency. The elements of this plan, delivered through information technology services, support the agency strategic plan and the State IT Strategic Plan. NEW MEXICO PUBLIC EDUCATION DEPARTMENT Agency Code: 924 ORIGINAL SIGNED Agency Head: ____________________________ Date: 8.29.13 Hanna Skandera, Secretary of Education ORIGINAL SIGNED Agency Business Lead: ____________________________ Date: 8.29.13 Hipolito J. Aguilar Deputy Secretary, Finance & Operations ORIGINAL SIGNED Agency IT Lead: ____________________________ Date: 8.28.13 Michael A. Archibeque Chief Information Officer ORIGINAL SIGNED Agency Financial Lead: ____________________________ Marian Rael Chief Financial Officer 34 Date: 8.30.13 FY15 Public Education Department IT Plan APPENDIX A New Mexico’s State Educational Technology Plan “We are at an important time where we ask ourselves, ‘What will it take to dramatically improve public education in New Mexico?’ As the Secretary of Education, I call on every educator, student, parent, community member and public servant to share in the responsibility for the success of our children and, ultimately, the future of the great state of New Mexico.” - Hanna Skandera, NM Secretary of Education 1. Overview The future of New Mexico depends on robust systems for learning. The essential question facing us as we transform our education system is this: What should learning in the information age look like? The short answer is it should look like it does in every other part of society outside of school: anywhere, anytime, focused on meeting needs that matter to the learner. The goal of New Mexico’s State Educational Technology Plan is to create an environment where the best learning experienced by students anywhere in New Mexico becomes available to all students everywhere in New Mexico. “The goal of education in the 21st century is not simply the mastery of knowledge. It is the mastery of learning. Education should help turn novice learners into expert learners—individuals who know how to learn, who want to learn, and who, in their own highly individual ways, are well prepared for a lifetime of learning.” With this concise statement, the Center for Applied Special Technologies (CAST) sets out a challenge that is particularly relevant to our task. Harnessing the power of digital age learning can allow us to simultaneously create expert learners while constructing environments that support growth of College & Career Readiness in all of our students. Our policies and practice "must be guided by the world we live in, which demands that we think differently about education than we have in the past. Technology and the Internet have fostered an increasingly competitive and interdependent global economy and transformed nearly every aspect of our daily lives—how we work; play; interact with family, friends, and communities; and learn new thingsi." Our six guiding principles: 1. The appropriate application of educational technology results in positive student learning outcomes resulting in college and/or career readiness. 2. Effective educators are fluent in the use of educational technologies that will help their students reach learning goals and objectives. 3. All students should be provided with opportunities to gain the competencies and attitudes required for success in a technology-rich society. 4. Learning styles and learning rates vary among children, requiring teachers to apply Universal Design for Learning principles to provide educational experiences appropriate to the diverse needs of individual children, and our educational systems must support such differentiation. 35 FY15 Public Education Department IT Plan 5. The effective use of educational technology should remove barriers to academic achievement that have traditionally plagued students of color, in poverty, or English Language Learners. 6. It is the responsibility of educators, community leaders, and state leaders to provide all learners with reliable and robust technology infrastructure that increases access to and use of digital learning resources. Providing a viable infrastructure for learning in the 21st century demands a systems approach, bridging the many silos that impede alignment of efforts and reduce efficiency/effectiveness. This requires that each of us does our part to remove any and all barriers that stand between students and the best possible learning available today. Our challenge is to provide the conditions and support that can make best practice become common practice. Our plan is based on New Mexico’s State IT Strategic Plan, adapted for learning. It presents goals, recommendations, and actions for a model of learning informed by the learning sciences and powered by technology. Advances in the learning sciences give us valuable insights into how people learn. Technology innovations give us the ability to act on these insights as never before. At the same time, New Mexico's deep and rich cultural history and diversity demand that we honor the roots from which our future will thrive. Our discussions in building this plan reveal that these goals are actually in harmony: any future not based upon the wisdom of those who've gone before is likely to be sterile. Any vibrant future draws its energy from the will to act upon our core beliefs. The four Business Objectives shared among all state agencies have been linked to the work of the NMPED: 1. Reduce District and School Operational Costs Through IT 2. Reduce IT Costs Through Enterprise Models 3. Enhance Delivery of Services to Clients (Students, Parents, Teachers, Communities) 4. Support Economic Development Through College & Career Readiness New Mexico's plan aligns these four objectives with the Alliance for Excellent Education's Project 24 Planning for Progress initiative. Project 24 is an urgent call to action for systemic planning around the effective use of technology and digital learning to achieve the goal of "career and college readiness" for all students. The "24" in Project 24 represents the next twenty-four months, during which the nation's education landscape will change greatly as states and districts implement college- and career-ready standards for all students; utilize online assessments to gauge comprehension and learning; push for greater system classroom innovation; deal with shrinking budgets; contend with demands of states' waivers from key provisions of the No Child Left Behind Act. New Mexico joins a group of innovative states who've already used the Project 24 self-assessment to help 36 and and FY15 Public Education Department IT Plan districts craft viable strategies for maximizing the impact of technology. The process includes forming a team of district/school leaders and completing an online survey. "These are the best and most powerful 2 hours we've ever spent" are the most frequent feedback from participants. National Educational Technology Plan 2010 http://www.ed.gov/technology/netp-2010 NM State EdTech Plan 8 13 13.docx See Full Plan 37 FY15 Public Education Department IT Plan APPENDIX B – C2 FORM AND BUSINESS CASE C2 Form Information Technology Data Processing - Computer Systems Enhancement Fund or Capital Outlay Agency Name: Project Name: Multi-Agency Project Project Type and Specifics: Category or Account Description General Fund Other State Funds InterAgency Transfers/ Internal Service Funds Federal Funds Total 924 Public Education Department Agency Code: OBMS Enhancements Projected Start/End Date: 7/1/14 Yes No List agencies participating: Computer Systems Enhancement Fund Please check one of the options below: New System Development or Existing System (Upgrade, Enhancement, Expansion) Revenue Project Cost (dollars in thousands) FY13 & Prev FY14 FY15 FY16 Total Actual OpBud Request Estimate 650.0 0.0 0.0 650.0 0.0 Expenditure Categories (dollars in thousands) FY13 & Prev FY14 FY15 FY16 Actual OpBud Request Estimate Personal Services & Employee Benefits Professional Services Travel/lodging IT Maintenance IT Supplies/Inv. Exempt IT Equip (HW & SW) Other Financing Uses Total Print Name Signature Date Phone Email 650.0 650.0 0.0 Cabinet Secretary/Director (mandatory) Hanna Skandera Original Signed 505-827-6688 September 3, 2012 Hanna.Skandera@state.nm.us 0.0 650.0 CIO or IT Lead (mandatory) Michael Archibeque Original Signed 505-231-6530 September 3, 2012 Michael.Archibeque@state.nm.us 38 650.0 Total 650.0 0.0 650.0 Budget Director (mandatory) Marian Rael Original Signed 505-827-6611 September 3, 2012 Marian.Rael@state.nm.us FY15 Public Education Department IT Plan Department of Public Education Department Information Technology Division Business Case – Operating Budget Management System (OBMS) Enhancements 1. Executive Summary The Operating Budget Management System (OBMS) is the budget, reimbursement and fiscal tracking system for the over $4 billion New Mexico Public School funding for which the Public Education Department (PED) is given statutory oversight and responsibility. The OBMS system serves 89 school districts which include more than 862 schools and 95 charter schools. The DFA SHARE system tracks these funds only at the General Appropriation Act Level and contains no information at the individual school district level. The OBMS system contains information at the New Mexico School District level by School District specific Chart of Account codes which is used for approval and oversight of School District budgets and for tracking of School district allocation and reimbursement of the approximately $4 billion of School District general, federal and other funds. The PED is requesting six hundred fifty thousand dollars ($650,000.00) to enhance the OBMS system which will allow the Department to better serve the 89 school districts, the PED staff, the Legislature and Legislative Committees and other State Agencies. The funds requested will be used to develop modules to upload tax rates and assessed valuation data from the New Mexico Taxation and Revenue Department, calculate taxes for New Mexico Public School Districts, calculate school districts funding formula allocations and budget and track school districts capital outlay projects. PED receives numerous requests from both Executive Departments and Legislative Committees and staff requesting funding formula, tax rate and capital data at the school district and project level. These enhancements will allow data to be easily shared within PED and allow staff to process information faster and more accurately. It will also provide PED with the ability to respond to requests from schools, districts, charter schools, legislative members and staffs and executive agencies faster and more accurately. 2. Business Problem and Opportunity The PED is requesting $650,000.00 as a nonrecurring special appropriation for Fiscal Year 2015 to support the enhancement of the OBMS. This request will provide funding to develop an interface to upload tax rate and assessed valuation data from the New Mexico Taxation and Revenue Department into OBMS, create a module to calculate taxes for public school districts, develop a module to calculate individual school district allocations (in accordance with the public school funding formula) and create a capital outlay module. Currently, these processes are conducted outside of the OBMS system using spreadsheets. These enhancements will allow the system to be more efficient and automatically populate revenues into school district budgets during the development of school district budgets. It will also allow the PED to track capital projects and their status in more detail. The PED serves approximately 89 school districts, 95 charter schools, and over 335,800 students across more than 800 schools. The ability to provide enhancements, upgrades, and improvements to 39 FY15 Public Education Department IT Plan OBMS would enable PED in conjunction with our stakeholders to improve the budgeting process, administer the public school funding formula as prescribed in the Public School Finance Act (Section 22-8-1 et seq). PED is requesting this special appropriation to create a more efficient and effective mechanism which will further assist PED in its succession planning. Currently, the PED has recurring capital outlay funds that are tracked manually through excel spreadsheets which act as a subsidiary ledgers. The spreadsheets are used to track all approved expenditures before they are paid through SHARE. This spreadsheet is also used in creating the financial schedules for the Department’s annual audit. All capital projects are budgeted and approved through OBMS. However, they are not tracked at the detail level. Thus, excel spreadsheets must be maintained in order to properly track each project at the detail level. The implementation of OBMS has been funded in previous years and requires enhancements, upgrades, and improvements to support the following legislative mandates: Section 22-25-1 et seq.NMSA 1978, Section 22-26-1 et seq.NMSA 1978 and Section 22-81 et seq. NMSA 1978 – The Public School Capital Improvements Act, the Public School Building Act and the Public School Finance Act. The PED calculates tax rates for the first two acts and allocates over $2.3 billion dollars annually through the public school funding formula as prescribed by the Public School Finance Act. Senate Bill 327, Sunshine Portal Transparency Act - requiring that certain Public School information be available on the Sunshine Portal, to clarify certain provisions and to allow access to additional information. The request submitted is in place to address the new administration’s education strategies. PED’s initiatives to improve educational outcomes for the children of our state center around the agency’s “Strategic Levers”: A smarter return on New Mexico’s investment – more dollars to the classroom. Requiring real accountability for real results – dollars focused on proven strategies. Ensuring our students are ready for success – dollars focused on proven strategies. Rewarding effective educators and leaders – identify effective programs. With the requested enhancements, upgrades, and improvements to be completed in FY13, the PED will be well positioned to meet the challenges of the following strategies: Provide an appropriate infrastructure to sustain current business operations, address new business initiatives, and advance the PED strategic issues. Implement functional collaboration and standardization among PED divisions and units to deliver services and collect/report accurate, complete, and timely information to internal and external customers. Create a more seamless interface between allocation of revenues and budget implementation. Create required data infrastructure to support the Governor’s Education Reform Agenda. Establish Operating Budget Management System (OBMS) as a more efficient and effective information resource for the schools, districts, administrators, and legislators. Establish a Data Quality Program to document data collection processes, engage bureau program lead(s), track data elements collected, document the purpose/use of data, and reduce the district and charter school reporting burden to PED. Assist in succession planning for the future regarding public school funding and allocations. 40 FY15 Public Education Department IT Plan PED is committed to providing an appropriate infrastructure to sustain current business operations, address new business initiatives, and advance PED’s major initiatives: Data Quality Program. PED has begun the process of establishing a Data Quality Program to document data collection processes, bureau program lead(s), data elements collected, purpose/use of data, and reduce district reporting burden to the PED. Our effort will focus on creating a data infrastructure to support the Governor’s Education Reform Agenda and maximize efficiency of the IT Division in support of the Secretary’s “Strategic Levers.” Student Teacher Accountability and Reporting System (STARS) & Online Budget Management System (OBMS). STARS was relocated prior to the start of the 2011 school year, having converted from Oracle to Structure Query Language (SQL), Cognos reporting platform to Microsoft SQL Server Reporting Services (SSRS), and utilizing the functionality in SharePoint for the Educational User Interface (EUI), which provides access to PED’s secure applications for both internal and external clients. OBMS is currently undergoing enhancements and IT Division plans to evaluate the feasibility of integrating data with STARS. OBMS is vendor supported and the IT Division is working with our vendor to transfer the application to PED’s infrastructure. Maintenance and support services, currently provided by our vendor, are targeted for transfer to the IT Division in FY13. 3. Proposed Project Objectives/Performance Metrics Business Objectives To work with a third party vendor to develop and implement OBMS system enhancements to provide improved fiscal services to the New Mexico School Districts and allow improved oversight of New Mexico educational dollars for a smarter return on New Mexico’s investment. Technical Objectives Provide an appropriate infrastructure to sustain current business operations, address new business initiatives, and advance the PED strategic issues. Providing accountability and information services to students, school staffs, and PED personnel. Provide a high degree of integration, standardization, and interoperability across the infrastructure to maintain quality and maximize benefits over the long term. Reduce the number of database platforms standardizing with MS SQL and exploit the functionality in SharePoint as the platform for new IT application developments, enhancements, upgrades, and improvements for end-users. Performance Metrics Capital Projects Budget Allocation and Request for Reimbursement (RfR) Functions o Define business rules and workflow with PED projects and capital project carryovers. o Modify Grant Maintenance to allow project entry/editing (capital): 41 FY15 Public Education Department IT Plan Total for all projects by funding source per grant year per grant. Entry of individual project number, name, amount, funding sources per entry per project per grant year per grant. Total of projects cannot exceed total of all projects per funding source per grant year per grant o Modify Grant Maintenance to support Project entry/editing for Capital carryovers: Provide for annual renewal, reallocation, and reauthorization functions o Modify RfR module to implement defined business validation rules for projects: Entity can only select projects associated with that entity for RfRs. Sum of entity RfRs for project cannot exceed total allocations or budget authority for project for entity. FIFO use of allocated funds for project for entity per grant year. o Implement linkage validations and workflow across modules to ensure synchronization: Allocation must exist before budget and purchase order If Capital, project and associated allocation must exist before budget and purchase order. Budget and/or BARs generated from allocation changes (initial allocation, carryovers, GAARs) and must match total available allocations for entity per grant (and per project, if capital) Purchase order must match allocation and budget RfR YTD must tie out to Actuals reported by entity prior to approval of final RfR and approval of final Actuals (End of Year – 925F and carryovers). Tax Rate Uploads o Define business rules and workflow with PED. o Implement uploaders with validations and editing screens for tax rate files. o Implement uploaders with validations and editing screens for membership data. Assessed Valuation Uploads o Define business rules and workflow with PED. o Implement uploaders with validations for assessed valuation files. Funded Run Funding Formula Module o Define business rules and workflow with PED. o Implement new module to enter and maintain funding formula o Implement new module to generate funded run variations, with workflow for validation and approval, and generation of budget revenues and linkage to BARs (as applicable). 42 FY15 Public Education Department IT Plan 4. Business Risks External Risk Factors State Government Re-organization Description – Changes in state government (executive, legislative) requires reeducation of enhancement, upgrade, and improvement activities. Probability - Med Impact – Med Mitigation Strategy – PED will work with executive, legislative leadership addressing requirements and specifications of enhancements, upgrades, and improvements. Contingency Plan - PED will schedule appointments or prepare presentations to re-acquaint the new administrators on the goals, scopes, and previous agreements involved with enhancement, upgrade, and improvement initiatives. Changes in state and federal mandates Description – Changes in state and federal mandates will change the timelines and scope of work of enhancement, upgrade, and improvement activities. Probability - Med Impact – High Mitigation Strategy – PED will work with executive, legislative leadership addressing any changes in state and federal mandates affecting enhancement, upgrade, and improvement activities in progress or to be developed. Contingency Plan - PED will schedule appointments or prepare presentations to re-evaluate timelines and scopes involved with enhancement, upgrade, and improvement initiatives. Internal Risk Factors Loss of a Stakeholders Description - Support from internal stakeholders (schools, districts, PED) impacts future completion of the enhancements, upgrades, improvements. Probability – Med Impact – High Mitigation Strategy - Engage stakeholders with the progress of the project, as appropriate. Contingency Plan - The enhancements, upgrades, or improvements may not occur without support from key stakeholders, or non-approval of special appropriation. Change of Administration Description – Changes of Administration require education of new administration on enhancement, upgrade, and improvement activities. Probability - Low Impact – Med Mitigation Strategy - Each PED division administrator appoints point of contact(s) to work with IT addressing requirements and specifications of enhancements, upgrades, and improvements. 43 FY15 Public Education Department IT Plan Contingency Plan - The CIO and IT staff will schedule appointments to reacquaint the new administrators on the goal, scope, and previous agreements involved with the project. Vendor’s inability to complete deliverables and non-compliance Description – Inability or non compliance in completing deliverables in a timely manner to cause reporting to be incomplete and inaccurate. Probability - Med Impact – High Mitigation Strategy – Publish and agree to all vendor requirements and specifications for enhancement, upgrade, and improvement activities. CIO and assigned IT staff will monitor vendor compliance. Contingency Plan - CIO will monitor vendor compliance and work with vendors in the event of non-compliance Inadequate staff resources Description – FTE positions or contractual avenues must be available in order to hire personnel. Probability - High Impact - High Mitigation Strategy - CIO will coordinate with HR, SPO, and DoIT to determine available FTE positions to hire, and assist with the recruitment and contracting of personnel as soon as possible. Contingency Plan - The timeline and possibly the scope of the project will be adjusted based on the available resources. 5. Alternative Solutions Alternative One - “Maintaining the Status Quo” If not funded, the current OBMS system will remain status quo. PED's level of service will continue to be provided by the current staffing level and enhancements, upgrades, and improvements, which are resource intensive, would have to be rescheduled and provided by the current staff when time permits. Many of the enhancements would need to be conducted by vendor support, therefore, if funding is awarded, the staff can work with the vendor concurrently, providing subject matter expertise for any indentified enhancement, upgrade, or improvement. The consequence of not funding this request would result in PED continuing to calculate school district taxes; funding formula; and monitoring of capital outlay projects manually outside of an automated system. Agency performance would be affected if PED was not able to implement any enhancements, upgrades, or improvements. Inability to streamline the data submittal processes and/or lesson the reporting burden for schools and districts. 44 FY15 Public Education Department IT Plan Additional resources/IT personnel will be needed to provide the same level of support, functionality, and information processing. 6. Cost Benefit Analysis The requested nonrecurring funds of $650,000 will be utilized to provide enhancements, upgrades, and improvements for data sharing initiatives with other government agencies and within PED. These enhancements will provide a more efficient and effective system. FIVE YEAR LIFE CYCLE COSTS Comments: Based on estimated requirements FY15 FY16 FY17 FY18 FY19 Staff - Internal Consulting Services $650,000 Nonrecurring IV&V Hardware Software $650, 000 TOTAL Nonrecurring One-time Total Cost of ownership – The total cost of ownership to implement the proposed enhancements for a five year life cycle is $650,000. Maintenance and support for the system will be supported within the PED’s budget. Benefits - The enhancements, upgrades, and improvements to OBMS are critical and necessary for providing an automated module to calculate the school district tax liabilities and school district allocations through the public school funding formula. Currently, it takes 2 individuals approximately 4 weeks to calculate school districts tax rates. With the automated module the tax rates calculation rate would be reduced by half. The automated modules would further expedite the school district process by linking revenues in OBMS and allowing districts to focus on their expenditure budget. This will assist districts in targeting more dollars to the classroom and spending more funds on proven education strategies. These upgrades will also assist and support the PED in developing a succession plan for the future. 45 FY15 Public Education Department IT Plan Providing an advance capital outlay module in OBMS will provide a detailed and secure accounting system of all capital outlay projects. The new module will give both PED and school districts a tool to track all current allocations, expenditures, balances and reversion dates for active projects. This will assist both entities in tracking and administering projects to ensure all funds are expended within the allowable timeframes as indicated in law. The implementation of this new module will also streamline processes and workflows to make them as transparent as possible. The system will also have the ability to generate accurate reports to assist both entities in the budget process in subsequent years for all carry forward funds. The system will also assist the Department in updating the Capital Projects Monitoring System at DFA which is updated quarterly to provide expenditure report to the LFC. 7. Recommendation Recommend that the enhancements are funded at the $650,000.00 level for the reasons stated above in the benefits section of this plan. 46