SUGGESTED POINTS FOR FACULTY TO REVIEW WITH STUDENTS EACH SEMESTER Many faculty already deliver a “script” containing much of the information listed below. You may want to adapt this guide to suit your own classroom circumstances. Delivering this information raises students’ awareness of expected behaviours and College policies. Cheating and Plagiarism Cheating and Plagiarism are major academic offences and carry serious penalties. If students are found cheating and/or plagiarizing, an “Academic Dishonesty Report” will be completed. For a first offence, students will receive a grade of “0” for that particular piece of work. In order to track the number of offences, the offence will be recorded as a comment on the student’s academic record. This comment is removed upon graduation. For any second and subsequent offences, the penalty is immediate expulsion from the college for the remainder of that semester or longer, depending on the circumstances. (you may also wish to provide examples of what constitutes cheating and plagiarism). Information Technology Acceptable Use Policy Seneca grants students, clients and employees the privilege to use its information technology services, facilities and equipment to further learning, teaching and working. All employees and students of Seneca College are responsible for obeying Provincial and Federal laws/regulations as well as College policy concerning the use of information technology services, facilities and equipment. Violations of this policy include, e-mail misuse, using technology for non-academic purposes taking up student lab time, serious incidents of hacking, and viewing, distributing and or creating offensive messages or information. Discrimination/Harassment All Senecans have the right to study and work in an environment that is free from discrimination, harassment and/or violence. Language or activities that defeat this objective violate the College Policy on Discrimination/Harassment and will NOT be tolerated. Punctuality Please show consideration for your classmates and respect for your Professors by arriving on time to class. If you know in advance of a class that you are going to be late, please let your Professor know. We ask you to arrive on time for classes so as to minimize disruption to your classmates and your Professor. Should you arrive late due 1 2002/2003 to unavoidable circumstances, please enter the class quietly and take the first available seat. Cell Phone Usage As a courtesy to your fellow students and Professors, please turn off your cell phones while in class or any learning environment (e.g., Learning Commons). If, in the case of an emergency, the cell phone must remain on, please notify your Professor before class begins. If you are expecting an emergency call and your phone rings, please leave the class as quickly as possible, complete the call outside the classroom and then return to the class quietly. Respect Seneca College is committed to maintaining an environment in which all students are able to pursue their educational goals. Every Senecan is expected to show respect for each other, their students, professors, college employees and facilities. With everyone’s co-operation, we can make Seneca a great place to learn, live and work. (refer to poster in classrooms and labs) Student Rights & Responsibilities There is a code of conduct at Seneca called the Student Rights & Responsibilities. It sets out what you can expect from others by way of behaviour and what the behavioural expectations are of you. If you have concerns about your rights, you can get help through Student Services. On the other hand, if you act in a way that violates the responsibilities, you will be subject to discipline under the policy. Examples of behaviour that violate the Student Rights & Responsibilities are – verbal abuse, assault, threats, classroom disruption, etc. You will find more information on these and other important items in your Student Handbook (show students a copy) which can be obtained from Student Services. 2 2002/2003 SENECA COLLEGE OF APPLIED ARTS & TECHNOLOGY Policies and Procedures Related to Student Conduct Students and staff have a “right to work and study in an environment that asserts the worth and dignity of every individual” (Board of Governors, 1984) and which facilitates and encourages learning. The following is a brief summary of the policies and procedures that support a positive working and learning environment at Seneca College. A. Student Rights & Responsibilities The Student Rights & Responsibilities provides the basis for behaviour which will nurture an environment of mutual respect for the dignity and worth of each person in the Seneca community. Student Rights & Responsibilities violations are dealt with by the Director of Student Services, and records of such violations are maintained by the Director. A copy of the Student Rights & Responsibilities policy is available on-line at www.senecac.on.ca/student/needs_rights or from Student Services or Security. Further information or advice related to Student Rights & Responsibilities issues is available by contacting Alan Stelnick, Manager, Student Rights & Responsibilities, at Ex. 2950, Christine Blake-Durie, Manager, Student Services, at Ex. 3019, or Vicki Milligan Carter, Director, Student Services, at Ex. 2658. Examples of behaviour that should be reported under the SR & R include – Verbal threats or abuse (in person, by telephone, or electronically) Physical threats or assault Possession of a weapon Damage to college or other people’s property Misconduct resulting from drug or alcohol abuse Persistent and unreasonable demands for time and attention Repeated cell phone use in class or labs that disrupts the learning environment Habitual interference with the work or classroom environment Disruptive behaviour IS NOT – Cultural differences Non-threatening eccentricity or weirdness Most disagreements or differences of opinion Situational frustration, e.g., the person who is demanding after being rudely shunted through six offices where no one has (a) listened (b) helped, or (c) suggested anything better than a referral to yet another office 3 2002/2003 Individuals who need more time for special reasons, etc. Deal with disruptive behaviour by – Defusing the situation wherever possible In an emergency situation, contact Security immediately Speaking directly with the student or students who are disruptive, explaining your expectations and the consequences if the behaviour persists; document any incidents and followup discussions; if the behaviour persists, refer the matter to Student Services Assist the student directly to get the help he or she needs; don’t send the student away to seek assistance Call on the resources available as outlined in this document A copy of “Dealing with Disruptive Student Behaviour” is attached to this document and is also available from Student Services or the Centre for Professional Development. B. DISCRIMINATION AND HARASSMENT POLICY AND PROCEDURES It is the Policy of Seneca College that all employees and students have a right to work and study in an environment that asserts the personal worth and dignity of each individual. In order to achieve this objective, Seneca College will not tolerate any form of discrimination and/or harassment in its employment, education, accommodation or business dealings. Every member of the college community has the right to file a complaint of discrimination/harassment through the College’s Discrimination and Harassment Policy. Board of Governors, Seneca College 1998 Discrimination against, or harassment of, any employee, group of employees, student or group of students, on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, age, record of offenses, marital status, family status, the receipt of public assistance in the area of housing accommodation, mental or physical disability, union or non-union membership, political affiliation, and student/staff/faculty associations defeats this objective and will not be tolerated by the College. This policy shall apply where there exists a negative work or study environment or potential adverse impact on an individual’s work or study performance, or on their work or study environment. Incidents occurring off-campus which have no or little likelihood of any impact on the work/study environment at the institution should be pursued through the Human Rights Commission or other external procedures. Harassment and/or discrimination that occurs oncampus, off-campus at College-related social functions, in the course of work or academic assignments/placements off-campus, during work or academic related travel, by telephone and/or electronic communication is included. 4 2002/2003 Seneca College is committed to preventing behaviour which results in discrimination and/or harassment, as defined in this policy and the Ontario Human Rights Code, of any member of the College Community. In addition to the education, monitoring and enforcement of the Discrimination and Harassment Policy and Procedures, the Centre for Equity and Human Rights also provides educational workshops and seminars on human rights, sexual assault, education equity, personal safety and related equity issues within Seneca. The Centre maintains a library of Human Rights resources at the Newnham Campus, which can be accessed by the college community. As part of the Centre’s intake process, individual concerns not related to the Centre are referred to the appropriate department, school or external agency. Every member of the College community is encouraged to seek advice or assistance from the Centre for Equity and Human Rights if they believe or perceive they have knowledge of discrimination and/or harassment. Newnham Campus - Room 3141 – Ex. 2078 Seneca@York - Room 1185 – Ex. 3088 King – Room 210 (by appointment – Ex. 2078) Website – www.senecac.on.ca/equity E-mail: human.rights@senecac.on.ca C. Information Technology Acceptable Use Policy and Protocols It is the Policy of Seneca College that all members of the Seneca Community are responsible for obeying Provincial and Federal Laws/regulations and College Policy concerning the use of information technology services, facilities and equipment. Any materials which may violate a person’s right to work and study in an environment free from discrimination/harassment are not to be stored, displayed, transmitted or otherwise linked to Seneca College information technology services, facilities and equipment. Protocols are handled by the Centre for Equity and Human Rights, in conjunction with Information Technology and Telecommunication Services. Violations of this policy include e-mail misuse, using technology for non-academic purposes taking up student lab time, serious incidents of hacking, and viewing, distributing and/or creating offensive messages or information. A copy of the Information Technology Acceptable Use Policy is available on-line at www.senecac.on.ca/equity or in print form at the Centre for Equity and Human Rights. For further information, contact the Centre for Equity and Human Rights at Ex. 2078 or the Computing Security Officer at Ex. 2129. 5 2002/2003 D. Academic Policy – Cheating and Plagiarism The Academic Policy applies to all programs offered by Seneca College in all locations and, among other things, includes information related to incidents of cheating and plagiarism. Appendix E of the Academic Policy sets out the procedure to follow in the event you suspect a student of cheating or plagiarizing. Copies of the Academic Policy are available from Registration at each campus, and the policy can also be seen online at http://www.senecac.on.ca/home/academic_policy/. Deal with incidents of plagiarism by – Meeting with the student(s) to discuss the suspected copy If you are not satisfied with the student(s)’ explanation, record the incident, with evidence attached, on an “Academic Dishonesty Report” and forward it to the Program Coordinator or Student Advisor A Promotion Committee will review the circumstances of the incident and report its decision to you and to the student Plagiarism offences will be recorded as a comment on the student’s transcript; the penalty for the first offence is a grade of “0” on the work in which the offence occurred; the penalty for the second offence is immediate expulsion from the college for the remainder of the semester or longer, depending on the circumstances Students may appeal the decision as set out in the Academic Policy Deal with incidents of cheating by – If you observe a student attempting to copy from another student, relocate the offender and warn that a second offence will result in forfeiture of the examination opportunity If the student persists in his/her attempt to copy from another student, complete an “Academic Dishonesty Report” and forward it to the Program Coordinator or Student Advisor If you observe a student using materials not listed as permissible aids, take the student aside, explain what has been observed, and request to see the materials If you suspect that the materials are not permissible or if the student refuses to produce the observed materials, advise the student that he/she cannot continue writing the exam Retain the evidence of the alleged cheating and the student’s incomplete exam and escort the student from the room once he/she has signed out Avoid a confrontation with the student over what you suspect to be a cheating incident; if the student refuses to produce the suspected materials and incomplete exam, allow the student to remain to avoid disrupting other students Record the incident, with evidence attached, on an “Academic Dishonesty Report” and forward it to the Program Coordinator or Student Advisor A Promotion Committee will review the circumstances of the incident and report its decision to you and to the student 6 2002/2003 Cheating offences will be recorded as a comment on the student’s transcript; the penalty for the first offence is a grade of “0” on the work in which the offence occurred; the penalty for the second offence is immediate expulsion from the college for the remainder of the semester or longer, depending on the circumstances Students may appeal the decision as set out in the Academic Policy For more information about the Academic Policy, call the College Registrar, Eileen Burns, Ex. 2451. E. Personal Safety/Security Threats Policy All Seneca employees and students have the right to work and study in a safe environment, free from violence or the threat of violence. An individual who believes that his/her safety/security is threatened or who becomes aware of a safety/security threat to any other person should immediately obtain help from Site Security, the Campus Safety Designate, or the Police. A personal safety/security threat is defined as a situation which may be in the form of an assault, sexual assault, assault causing bodily harm, threat of assault, uttering threats of death/damage, harassment (criminal) of an individual, or any other action that would constitute workplace violence as determined by the Occupational Health and Safety Act. Campus Designate Ext. # Alternate Ext. # Buttonville Dominic Totino 4250 John Pizzin 4250 Don Mills Laura Flanagan 7206 Donna Sloan 7203 Jane Ken Ellis 4354 Malcolm Archer 4374 King – Garriock Judith Limkilde 5000 Mary-Ellen Clare 5003 Newnham Les Huggins 2667 Kim Mulroney 2669 Richmond Hill Patricia Holtzman 4337 Marilyn Holt 4332 Seneca @ York Jocelyn Piercy 3701 Robin Richardson 3033 Woodbine Lisa Cunliffe 7182 Virginia DiMonte 7124 Yorkgate Leolyn Hendricks 4755 Linda Zanussi 4753 7 2002/2003 Satellite Locations: Campus Designate Ext. # Alternate Sandra Bartley 221 N/A 1200 Eglinton 416-510-3002 Marilyn Kisluk Direct N/A 155 Gordon Baker Rd Jennifer Dale 4001 Tisha Scott 10 Milner Road Business Court 416-299-6625 Preeti Sharma Direct N/A Bayview 905-780-9622 Tim Clark 300 Lina Fusina 357 Markham 905-948-9622 Keri Brooks 229 Kathy Creighton 238 Newmarket 905-773-7141 Judy Christen 236 Stan Ryba 232 5353 Dundas, Etobicoke 416-232-0225 Ext. # 4003 For more information or advice or to obtain a complete copy of the Personal Safety/Security Threats Policy & Procedures, please contact Les Huggins, Manager of Security at Ex. 2667 or Susan Vallance, Director, Centre for Equity and Human Rights at Ex. 2083. 8 2002/2003 DEALING WITH DISRUPTIVE STUDENT BEHAVIOUR The Student Rights & Responsibilities policy (available on-line at www.senecac.on.ca/student/needs_rights or in print form from Student Services or Security) provides the basis for behaviour which will nurture an environment of mutual respect for the dignity and worth of each person in the Seneca community. For example, Section 2.3 states that “A student shall not obstruct or disrupt, or attempt to obstruct or disrupt any College activities.” The intent of this paper is to provide some guidelines for faculty in dealing with student behaviour that is disruptive to the teaching and learning process. However, complaints of discrimination and harassment or perceived violations of the Discrimination and Harassment Policy should be immediately referred to the Centre for Equity and Human Rights. Steps to Take in Dealing with Student Misconduct Please refer to the attached Policies and Procedures Related to Student Conduct. Any concerns for the safety of yourself and/or your students should be immediately reported to College Security. Examples of behaviour in this regard include verbal threats or abuse (in person, by telephone or electronically) physical threats or assault possession of a weapon damage to college or other people’s property misconduct resulting from drug or alcohol abuse Disruptive behaviour that does not pose an immediate threat should be handled in a progressive disciplinary manner. You may seek advice from Student Services or from the Student Advisor, Program Coordinator or Chair for the program at any point in the process. Suggested steps to take include Step 1 - Usual classroom management techniques (see “Tips for Classroom Management” on page 11 of this document) Step 2 - Verbal warning to the disruptive individual(s), clearly stating the expectations and consequences of continued similar behaviour. Document the incident and action taken for your file. Advise the student(s) that a report will be retained in your file but if the behaviour persists, the report will be given to the Student Advisor, Coordinator or Chair. Step 3 - If the disruptive behaviour persists, ask the student(s) to see the Student Advisor, Program Coordinator or Chair who will follow up with a letter of warning to the student(s) or by filing a complaint under the Student Rights & Responsibilities. The student(s) will be given an opportunity to give his or her side of the story. Step 4 - If the disruptive behaviour persists, a complaint should be filed with the Department of Student Services (Ex. 2950) under the Student Rights & Responsibilities. 9 2002/2003 Sanctions against students for disruptive behaviour (e.g., letter of warning in official student file, behavioural contract, suspension, etc.) should follow the principles of procedural fairness as provided for in the Student Rights & Responsibilities policy. Types of Disruptive Behaviour Student behaviour that is disruptive to the teaching and learning process may include one or more of the following: inappropriate talking or interrupting during class disrupting the class by consistently arriving late cell phone ringing or talking on cell phone during class moving about during the class in a disruptive manner monopolizing class time (e.g., inappropriate questioning) argumentative with the professor or other students acting immaturely (e.g., making weird noises) deliberately not being attentive (e.g., reading a newspaper during class) Possible Reasons for Disruptive Behaviour Considering what is at the root of the disruptive behaviour can sometimes help to solve it. confusion about course work or professor’s expectations re assignments, etc. lack of interest/ability immaturity boredom peer pressure personal problems Possible Solutions might include: asking the disruptive student(s) to help you understand what they think is the cause of their behaviour. small discussion groups to apply the theory being presented pairing up of advanced students with weaker students for small group work vary teaching methodology in order to accommodate different students’ learning styles referral of students to Learning Centre for additional help opportunity for students to seek clarification about professor’s expectations both in class and during office hours rearrange seating of students referral of students to Student Advisor, Program Coordinator or Chair for clarification of program requirements opportunities for advanced students to engage in self-directed learning referral of students to Counselling use of a variety of approaches and changing pace of teaching/learning activities 10 2002/2003 Tips for Classroom Management Remember, “The best approach to classroom management is prevention.” (Hunter) State clear expectations and consequences at the beginning of the semester (and review these as appropriate throughout the semester) based on the premise that they are adults, including what you are prepared to do and what you expect of them. Refer to the suggested script on page 1 of this document. Reference to the Student Rights & Responsibilities can include a statement to the effect that you will treat students with respect and that you have the same expectation of them. For example, you might state that punctuality is important and that you will be punctual and you have the same expectation of them. You may also want to add that if a student arrives late with a valid reason, he or she should come into the class without disrupting others and accept responsibility for getting the work missed at another opportunity. Ask the students to agree with you to adhere to the policy. If a problem begins to arise, remind the students of your agreement. Problems of disruptive behaviour should be dealt with as they occur, keeping in mind possible reasons and solutions for the disruptive behaviour. Sometimes, it is appropriate to speak to the whole class about the disruption (i.e., it is the class’s problem), and ask the class what they would like to do about the problem. If it is one or a few students in particular who are being disruptive, it is important to speak directly to those students, advising them of your expectations and consequences if the behaviour persists. It is important (essential) to speak to the disruptive student(s) in private either by asking them to step outside the classroom or to see you during your office hours. Progressive disciplinary action in the case of disruptive behaviour should be taken and may consist of verbal warnings, request to leave the classroom for the remainder of that session, referral to the Student Advisor, Program Coordinator or Chair. Document your actions for your own records. If the disruptive behaviour persists beyond the classroom management attempts at resolution, contact the Department of Student Services (Ex. 2950). It is important to remain calm when addressing adult learners; if you are emotionally upset, it is wise to delay the confrontation for a brief period until you are in control of your emotions and can discuss the issues calmly. For individual or group consultation on classroom management techniques, call Katharine Janzen, Director, Centre for Professional Development, Ex. 2080. For workshops and seminars related to classroom management, access the CPD website at www.senecac.on.ca/cpd/. For additional information or assistance with respect to Student Rights & Responsibilities, call Vicki Milligan Carter, Director, Student Development, at Ex. 2658, or by e-mail at vicki.milligan@senecac.on.ca. 11 2002/2003 12 2002/2003 SENECA COLLEGE STUDENT RIGHTS & RESPONSIBILITIES INCIDENT REPORT FORM Please return this form and any additional information to the Manager, Student Rights & Responsibilities, Room 2420, Newnham Campus, or by e-mail to alan.stelnick@senecac.on.ca or by fax to 416-491-7379. PARTY #1 (COMPLAINANT) Last Name _________________________ First Name _________________________________________ (required information) Address _______________________________________________________________________________ Phone No -Home _____________________________ Other -Business /Cell ________________________ Seneca ID (check one) Student Student No ___________________________________________ (required information) Employee Dept ______________________ Ext. No ___________________ (required information) E-mail address ____________________________ PARTY #2 (RESPONDENT) Last Name ________________________________ First Name __________________________________ Student - Yes _____ No _____ Student # (if known) _______________________________________ Additional Information: (if known) Program ___________________________________ Telephone # _________________________ Other ________________________________________________________________________________ PARTY #3 (2nd RESPONDENT – if applicable) Last Name ________________________________ First Name __________________________________ Student - Yes _____ No _____ Student # (if known) _______________________________________ Additional Information: (if known) Program ___________________________________ Telephone # _________________________ Other ________________________________________________________________________________ DATE AND LOCATION OF INCIDENT Date: ______________ Time: _________ Campus: ___________________ Room # _____________ Seneca Security Contacted: Police Contacted: Yes ______ Yes _______ No _______ No _______ WITNESSES TO INCIDENT Please list the names and telephone numbers (or method of contacting) any witnesses to the incident. _____________________________________________________________________________________________ _____________________________________________________________________________________________ _____________________________________________________________________________________________ _____________________________________________________________________________________________ 13 2002/2003 DETAILS OF THE INCIDENT On the back of this form, please describe your complaint in as much detail as possible. Attach an additional sheet if necessary. I understand that it may be necessary to contact other individuals in order to follow up on this complaint and that the respondent is entitled to details of the incident contained in this complaint. Otherwise, this complaint will be treated confidentially and in accordance with the Freedom of Information and Protection of Privacy Act. ____________________________ Signature of Complainant ______________________ Today’s Date FREEDOM OF INFORMATION AND PROTECTION OF PRIVACY ACT Personal information is collected for the administrative, investigative and decision-making purposes of the College under the authority of the Ministry of Colleges and Universities Act, R.S.O. 1990, and Regulation 770, as well as the Freedom of Information and Protection of Privacy Act, specifically Sections 21 and 39. If you have any questions regarding the collection and use of personal information, please contact the Co-Ordinator, Freedom of Information and Privacy Protection, Jane Wilson, at (416) 491-5050, ext. 7177. 14 2002/2003