FINANCIAL INCLUSION Northern Ireland Briefing Document for a Meeting with Rt Hon John McFall (Chairman, Treasury Select Committee) on Wednesday, 06 September 2006. Introduction The Irish League of Credit Unions (‘the League’) very much welcomes this opportunity to highlight current thinking on the involvement and activities of its member credit unions in Northern Ireland in respect of promoting financial inclusion. The work of the Treasury Select Committee (TSC) in undertaking an inquiry into financial inclusion in the UK is appreciated. The League is a trade and representative organisation for credit unions throughout Ireland. Founded in 1960, the League represents over 530 member credit unions of which 104 are based in Northern Ireland. The Irish credit union movement is unique in that it has developed organically from within communities and continues to be strongly supported by those communities throughout Ireland. This is reflected in the strong asset base of €14 billion and membership of 3 million (c. 50% of the population of Ireland - North and South). Such penetration levels are an indication of the potential that exists for the further development of the credit union movement in Ireland. That potential can be realised only where the movement is supported in offering the services necessary to meet the needs of credit union members. Approximate figures at year end September 2005 indicate the following in respect of our 104 member credit unions in Northern Ireland: Excess 325,000 members collectively. 125,000 of those members borrow from their credit union. Savings at £575m. Loans at £403m. 67,700 accounts totalling £17m in deposits from persons too young to be members of credit unions i.e. those under the age of 16 1. 1 Assets at £710m. See Article 26 of The Credit Unions (Northern Ireland) Order 1985 (as amended). 2 Of the affiliated credit unions in Northern Ireland, 6 currently hold less than £1m in assets. 19 hold in excess of £10m in assets. The remaining 79 vary in asset size from £1m - £10m. There are varying levels of service, opening hours and staffing levels between member credit unions but each endeavour to serve its members in accordance with their collective needs and in a manner that is commensurate with the specific skill and resource levels of each individual credit union. Credit unions exist only to serve members and are always eager to attract prospective members to join the credit union. They are ‘not for profit’ organisations, financial cooperatives established by the members for the members with the following objectives: (a) The promotion of thrift among members by the accumulation of their savings; (b) The creation of sources of credit for the benefit of members at a fair and reasonable rate of interest; (c) The use and control of members’ savings for their mutual benefit; and (d) The training and education of members in the wise use of money and in the management of their financial affairs. In addition, affiliated credit unions are required by rule to operate in accordance with a set of Principles under the following headings 2: 1. Open and voluntary membership 2. Democratic control 3. Limited dividends on equity capital 4. Return on savings and deposits 5. Return of surplus to members 6. Non discrimination in race, religion and politics 7. Service to members 8. On-going education 9. Co-operation among co-operatives 10. Social responsibility 2 Full text at Appendix 1. 3 Member credit unions in Northern Ireland currently play a vital role in promoting financial inclusion by providing a significant savings and loans network throughout Northern Ireland as a whole but often, in areas and to people other providers choose not to serve. This is particularly significant in rural and disadvantaged communities. The credit union service plays a crucial part in combating the financial exclusion experienced by too many, too often within a certain demographic. Legislative/Regulatory Impasse The regulation of credit unions in Northern Ireland falls within the ambit of the Department of Enterprise, Trade and Investment (Northern Ireland). While the League and DETI (NI) have an excellent working relationship, the ability of DETI to regulate member credit unions in a manner that is conducive to the continued development of credit unions within the jurisdiction is significantly impeded by the legislative environment within which credit unions in Northern Ireland are currently expected to operate. This legislative barrier has become all the more obvious in recent times as member credit unions seek to expand the types of services which can be offered to members. The crux of the legislative difficulty arises where paragraph 23 of Schedule 3 to the Northern Ireland Act, 1998, reserves the following to Westminster: “financial services, including investment business, banking and deposit-taking, collective investment schemes and insurance; financial markets, including listing and public offers of securities and investments, transfer of securities and insider dealing”. Further, the Schedule then states that “this does not include the subject matter of the Credit Unions (Northern Ireland) Order, 1985”. Recent experience has taught us that in effect, this means that credit unions in Northern Ireland cannot seek to expand into the reserved areas such as deposit taking, insurance and mortgage activity of any type without concurrently seeking to be regulated by the FSA. While arguments for the potential benefits of these types of services for both existing and prospective credit union members in Northern Ireland are compelling, they are perhaps better suited to a dedicated document on the subject. 4 Credit unions in Northern Ireland currently enjoy a Part IV permission under the FSMA 2000 in respect of the acceptance of monies on deposit from persons too young to be members (subject to a statutory maximum). Clearly any credit union in Northern Ireland could submit an application for a variation of that permission to enable expansion into other areas. It is understood that such application could jeopardise the existing permission. The fact that no member credit union has made such application to date strongly suggests that the risk is deemed too great. Be that as it may, the League would hope that the TSC can agree that the imposition of such an inequitable blockade on the development of credit unions in Northern Ireland, particularly where such restrictions simply do not exist for credit unions in the rest of the UK and in the Republic of Ireland, is simply not sustainable. A further option under FSMA 2000 is to seek the enactment of an Exemption Order under section 38. Discussions with DETI have suggested that such exemption would necessitate a policy decision from Westminster which could only come via a strong recommendation from HMT. DETI representatives have indicated that they did not find support for this in talks with their HMT counterparts over the last number of years. In recognition of the potential financial/human resource issues for DETI which could arise in this regard, the League is willing to take reasonable steps to relieve the problem e.g. engaging professional consultants to prepare comprehensive operational manuals to cover “regulated activities” for sign off by HMT/FSA/DETI. Also, the offering of such services could then be subject to audit by a designated entity be it FSA, DETI or some other agency. The League is open to any suggestions in this regard in an attempt to alleviate this regulatory stalemate. Howsoever great the burden of this legislative difficulty at this time, the League is even more concerned with its potentially detrimental effect into a future where credit unions will need to be in a position to offer services on a par with other providers in the sector in order to survive. That they would be prevented from doing so as a result of a legislative/regulatory impasse is invidious. The unique ethos of credit unions places them at the forefront in the area of financial inclusion in Northern Ireland by serving people who would often hold little or no 5 interest for other financial service providers. To credit unions – these people are the members, the owners and crucially, the users of the services provided. The perceived and potential role of member credit unions in Northern Ireland in combating financial exclusion will be addressed under the following headings: 1. Access to banking services 2. Access to affordable credit 3. Financial education and access to financial advice 4. Social Finance. 5. The role of the Government, the Financial Services Authority and other bodies and organisations in promoting financial inclusion 6. Key recommendations Access to banking services The credit union movement in Northern Ireland is at an appropriate stage of maturity and soundness that it should be in a position to respond to the needs of members as technology progresses and those needs change. Article 24 of The Credit Unions (Northern Ireland) Order 1985 (as amended) expressly prohibits credit unions in Northern Ireland from carrying on ‘the business of banking’. In addition to the potential competition issues involved, such prohibition could cause untold difficulties for credit unions in Northern Ireland as they strive to continue to meet the needs of their members. It is suggested that such a preventative measure has no place in the legislation of today’s financial marketplace; that Northern Ireland credit unions should no longer be singled out in this manner (the prohibition does not apply to GB/Republic of Ireland credit unions) and that the article should be deleted from the Order. A number of member credit unions have recently completed a project which piloted the following services: 6 (a) the acceptance of social security benefits directly into credit union accounts; (b) the provision of a bill payment service through PayPoint; and (c) the facility to pay money into credit union accounts via outside agencies. The Registrar has welcomed these member service enhancements and encouraged the widespread adoption of same by credit unions. The benefits service initiative is subject to the formal approval of the Social Security Agency (which is awaited at the time of writing) and the individual application of any credit union wishing to participate. It is clear from the transcript of the evidence taken from our colleagues in ABCUL on 28 February 2006 that the Committee is familiar with the ABCUL/Co-operative Bank initiative. The League, in conjunction with ABCUL, is currently examining the feasibility of affiliated credit unions in Northern Ireland joining the initiative. Access to affordable credit Credit unions are prohibited by statute from charging interest at a rate which exceeds 1 per cent per month on the amount of the loan outstanding and such interest must include all administrative and other expenses incurred in connection with the making of the loan 3. The registered rules of member credit unions require that the board of directors determines the rate of interest chargeable on loans from time to time within that statutory limit and also that the rate of interest charged on any class of loans granted at a particular time must be the same for all loans of the class. This ensures that those who are less well off (and perhaps most in need of the credit on offer) do not pay more for that credit. The Operating Principles dictate that credit unions are non-discriminatory in relation to race, nationality, sex, religion and politics within the limits of their legal common bond. This could be expanded, in practice, to include a reference to the economic 3 Article 28 (5) of The Credit Unions (Northern Ireland) Order 1985 (as amended) 7 standing of members and prospective members. While credit unions are committed to lending responsibly, a member’s relationship with the credit union is not affected by the amount they hold in shares or how much they wish to borrow. Credit unions provide savings and loan facilities to members throughout Northern Ireland in a wholly financially inclusive manner. Unlike other financial service providers, no loan or lodgement is considered too small. This is evidenced in figures extracted from the League’s Annual Report 2005 which show that the average credit union loan in Northern Ireland for that year was £3,000. A breakdown of the loan book shows that: 17% of all loans are for amounts below £250; 23% of all loans are for amounts between £250 and £500; 8% of all loans are for amounts between £500 and £750; and 20% of all loans are for amounts between £750 and £1000. The figures are a clear indicator of the demographic currently being served by credit unions in Northern Ireland. Financial education and access to financial advice The League produces generic information leaflets on many aspects of credit union e.g. access & joining, savings & loans etc. These leaflets are, in turn, widely distributed by credit unions among the communities in which they operate. From time to time, the League engages in campaigns which it deems necessary for the financial well being of credit union members (and prospective members) throughout Ireland. An example of this is a campaign which will be launched prior to Christmas and titled ‘Keeping the Wolves from the Door’. It is aimed at getting a message out to less well financially informed members of society that there is a viable alternative to unlicensed Money Lenders and that people should work with their local credit unions as a more appropriate means to resolve their debt issues. It is considered that the great challenge facing credit unions in respect of financial education relates largely to the members of tomorrow who (because of dramatic 8 changes in the economic climate) are of a very different Ireland. Because of this, much of the work of member credit unions in this area is targeted at young people. With this in mind, the League looks forward to participating in a Northern Ireland Financial Education Forum later this month to be facilitated by PFEG (an educational charity aimed at ensuring that all young people leaving school have the confidence, skills and knowledge in financial matters to take part fully in society). In an initiative designed to educate young people in monetary matters, some credit unions have set up Schools Savings Schemes in local primary and secondary schools i.e. mini credit unions. Under the initiative, senior students (guided either by a teacher or a credit union officer) manage the credit union. Students bring their savings to school and complete their credit union business in the classroom. The initiative has proven successful on two levels – obviously with students themselves but also, where children and older students relay the concept of credit union to a household where it may otherwise have been alien and so, their parents/guardians are more likely to join their local credit union. In addition, it is hoped that the senior students who coordinate the projects might return to their local credit unions at some stage later in life armed with that experience to again manage the funds of their peers. Credit unions also provide an opportunity for senior students of secondary schools and third level colleges to avail of work experience in the credit union during holiday periods and weekends. Credit unions facilitate, where possible, people who are studying for National Vocational Qualifications with long term work experience over periods of up to a year. Indeed, employment as a whole in the credit union movement in Ireland is encouraging 4. Many member credit unions in Northern Ireland participate in nationwide youth initiatives which endeavour to increase financial awareness in the country’s youth and particularly, in school children. These include an ILCU National Schools Quiz, an ILCU National Poster Competition and an ILCU Art for Kids programme. These are annual events run by the League. A recent youth based project undertaken by the League involved the production and distribution of a DVD aimed at the 12-18 age 4 See results of a Credit Union Manpower Survey carried out by the League in 2004 at Appendix 2. 9 group which includes footage of young people talking among themselves about their credit union experiences. Further, the League’s website www.cu4youth.ie provides a forum for the co-ordination of all things youth orientated. On the issue of access to financial advice, in keeping with the objects for which a credit union is formed and specifically that which requires the ‘training and education of members in the wise use of money and in the management of their financial affairs’ credit unions continually strive to comply with that ideal. Social Finance Social finance is defined as the provision of monies by organisations which seek a social return/dividend as well as a financial return. It is distinguished from mainstream finance in that it prioritises social gain. Social finance is a model of investment that generates positive social change by responding to pressing social needs, particularly where those needs have little hope of being met by conventional finance models. It is repayable finance which aims to generate an inclusive prosperity and sustainable development. Credit unions in Ireland have to date contributed significantly to the availability of social finance and the League considers the continued provision of social finance to be an immense opportunity for credit unions in the fulfilment of the objectives for which they are established. The provision of this type of finance by member credit unions is important to the economy, the community and the credit union movement. With this in mind, the League undertook a programme of study in the area and as a result, in 2004, launched its first report entitled ‘Prioritising Social Gain’ on the extent to which the credit union movement in Ireland engages in social financing. A finding of the study is that clarity is needed regarding exactly what social finance is, what it is not and what it can achieve. It is important to note that social finance provision is not a structural intervention to alleviate poverty - that is the responsibility of Government. Clearly poverty can only be eliminated by ensuring that all citizens have an adequate income and appropriate access to education, housing, health and 10 employment. While social finance may not solve the problems related to poverty, it can build on infrastructural intervention by Government and provide support in preventing people from falling into the poverty cycle. Similarly, social finance should not be regarded as charity. It is lending but with a significant difference in that the social return is the priority. Credit unions are ideal vehicles for this type of financing because of their strong community base, common bond and local knowledge but support is necessary as social finance can be fraught with difficulties particularly with regard to risk management. Expertise is required in many areas such as business planning, product development, legal structures, the need for guarantees and collateral, issues regarding Government grant provision and commitment by Government regarding continuing core funding for projects. There has been a misunderstanding of social finance by some who believe that money set aside for charitable purposes is social finance, this is simply not the case. Government could support the continued and enhanced involvement of credit unions in social finance. Expertise in the area already exists in entities such as the Enterprise & Development Boards, Aspire and Invest NI. This being so, there is no necessity to invest in new support structures but to clarify and develop current structures so that they can be accessed by credit unions in the provision of social finance. Credit unions are ideally poised to work in partnership with these bodies to tease out the specific needs of a particular locality before becoming involved in a project. Government could be of immense assistance to the movement in enabling credit unions become more involved in social financing especially in the areas of micro-finance, community development and community enterprise development. This would also require legislative change. There are two types of social finance providers- Generalist Providers (Government) and Specialist Providers (e.g. credit unions). Successive Governments have, through state sponsored investment, invested heavily in both top down social finance projects and bottom up investment through community development support infrastructures. The development of local and regional enabling mechanisms to deliver and support enterprise and community development has been crucially important. District Councils in Northern Ireland have had a significant influence on disadvantaged 11 communities by empowering them to take ownership of their own futures. Aspire and Invest NI also act as micro finance providers by enabling the development of individual entrepreneurs who have remained within their communities thereby producing a knock on positive effect on employment provision. As a result of the research undertaken by the League we now can quantify the spectrum of loans being approved by member credit unions, identify the amount and percentage of those classified as social finance and other relevant factors to be considered for future development. It is evident from this study that all credit unions are providing social finance. A significant proportion of social finance lending is accounted for by loans to individual members, for example loans to members who could not borrow elsewhere, individual members who would be regarded as disadvantaged or already indebted, low income families and loans to individual members setting up/expanding their businesses, particularly those moving from welfare to work. Our evidence shows that social finance accounts for an estimated 10% of a credit union’s loan book. This equates to £480 million currently being lent out for social finance purposes throughout the movement nationally. In the Northern Ireland context, the total value of the current social finance loan book could be as high as £40m. The study also indicated that credit unions provide loans to Co-operatives, Community Development and Enterprise projects and credit union led Investment Projects. When you analyse the statistics of credit union lending it is clear that 8.8% of loans are to members already indebted who could not borrow elsewhere, 31% of loans are to members who are regarded as being disadvantaged. Credit union loan books in the Republic of Ireland only show that a further 31% of their lending is focused on either co-operative business or micro finance business especially at set-up stage. In Northern Ireland, due to legislative restrictions, credit unions are unable to lend into micro finance projects, community development projects and community enterprise projects to the detriment, in our view, of the wider community. Legislative change in this area is necessary to fully utilise the capacity and desire of credit unions to contribute to a reduction in indebtedness among members and an increase in access to capital (particularly for those developing their own businesses). 12 The credit union movement was founded on the basis that access to finance is an important tool to facilitate community development. This has remained a priority for the movement and is of huge importance in relation to the ethos upon which the movement is built. Credit unions agree that they have a dual social responsibility both to their members and to the wider community within which they operate. This responsibility must be exercised. It is encouraged and provided for in the credit union rules and again, central to the Operating Principles. Credit union involvement in social finance is an integral part of what credit unions are. The role of the Government, the Financial Services Authority and other bodies and organisations in promoting financial inclusion It is strongly felt that the Government has a role to play in ensuring the maximum contribution from credit unions in Northern Ireland in the promotion of financial inclusion as follows: 1. Money Advice Service for the Financially Excluded / Over indebted Because a large percentage of its member base is in the Republic of Ireland, the League is perhaps very well placed to suggest that the Money Advice and Budgeting Service (MABS) offered to those who find themselves in circumstances of over indebtedness in the Republic of Ireland, be examined as a model for a similar service in Northern Ireland (www.mabs.ie). MABS provides general information and advice on managing money and financial services free of charge. In the case of over indebtedness and depending on the circumstances of the person involved, MABS will often introduce the individual to the credit union and in doing so, begin a process whereby the credit union consolidates their debts in a manner that is appropriate to their means. The credit union may also set-up a budget account whereby the indebted member will lodge a portion of their income to their Credit Union Budget Account and the credit union will pay all agreed bills by direct debit leaving the member with a balance to cover other necessities. This empowers the member to take control of their finances, live at an appropriate standard and deal with their debt. One of the key successes of MABS is that it is integrated locally with all of the essential service providers – 13 housing department, health services, welfare services etc. The value of such a service in improving the quality of life of clients and their families can be immense. 2. Funding Credit unions in Northern Ireland have received no funding from the UK Government. The welcome establishment of the Financial Inclusion Fund has seen the setting aside of a large level of funding to tackle financial exclusion. It is a disappointment that no such funds have been made available to credit unions in Northern Ireland in light of the crucial role they perform in the area. It is suggested that Government funding in the following areas would be appropriate: Loan Guarantees – credit unions consider applications for credit on an individual and objective basis. There is a responsibility both to the prospective borrower and the other members of the credit union to investigate the potential ramifications of the granting/refusal of such application for credit. In attempting to lend responsibly, it may happen that a loan application from a member (particularly a new member) must be refused solely because there is no established savings/repayment record on which a decision to lend can reasonably (or responsibly) be based. If certain loans were Government guaranteed, different lending criteria could be applied by the credit union no doubt leading to a different outcome. The potential long term benefit of such a scheme (particularly with regard to financial inclusion) is that the borrower may, in time, borrow in his/her own right on foot of their newly established saving/repayment history with the credit union. Perhaps such a scheme could be operated in conjunction with the money advice service currently being offered by the Citizens Advice Bureaus throughout Northern Ireland. 14 Money Advice – any funding that could be made available in this area in respect of the role credit unions are best placed to play, would no doubt operate to combat financial exclusion. Capital Funding – for participation in initiatives aimed at broadening the boundaries of financial inclusion e.g. the ABCUL/Co-operative Bank initiative. 3. Child Trust Funds Credit unions in Ireland have, of their own volition, created a Savings Protection Scheme to protect credit unions against financial calamity or negligent governance. This fund now stands at approximately €95 million and is backed by a team of auditors and analysts. The fund protects credit unions in both the Republic of Ireland and Northern Ireland. Although the scheme has successfully protected the members of participating credit unions to the extent that none have ever lost money, currently it does not include a guarantee element. Member credit unions in Northern Ireland have been denied authorisation to offer CTFs on the basis that the level of protection offered by the League’s Savings Protection Scheme is not equal to that available under the Financial Services Compensation Scheme although ironically, it is not currently open to credit unions in Northern Ireland to participate in the FSCS. This is disappointing since the League is committed to the idea that an integral part of the process of financial education has to be targeting young people. We would of course contend that credit unions by their very nature and the ‘know your member’ ethos which prevails throughout credit unions the world over are significantly more suited to being the first step in a young person’s dealings with a financial services provider than others in the sector. Anxious not to continue to fall foul of this anomaly both in the case of CTFs and any future Government initiatives, the League would welcome the views of the committee on this issue. 15 4. Taxation The treatment of credit unions in the taxation regime may be examined under the following two headings: (a) Corporation Tax – credit unions are liable to corporation tax on the revenue generated from investments. The rate of tax is currently 20%. The taxation revenue generated here could be better used by credit unions in a focused manner to combat financial exclusion. (b) Income Tax – credit union members have a tax liability on income earned in the credit union. Income takes the form of dividend earned on shares. There is no tax exemption. Credit union members are often unsophisticated savers and so, not always likely to shop around for the best return on their savings. Credit unions are currently obliged to make a return of information to the Inland Revenue regarding members who receive dividends in excess of £350. The League believes that some form of exemption or provision of a tax efficient product would be a positive step. It would reward the member who has saved, for example, £6,000 over 20 years (being liable to tax each year) which is comparable to an individual with an ISA who may save up to £3,000 a year for a number of years without attracting a tax liability. It would also reduce the number of elderly members who may decide to withdraw their life savings because they live in fear of a tax liability which they probably do not have. Obviously, such withdrawals bring with them issues of concern around the safety of those elderly members and their savings. 5. Legislative/Regulatory Impasse The difficulties currently being experienced by credit unions in Northern Ireland in this area and previously outlined in this document must be addressed. 16 While the products and services currently available to credit union members in Northern Ireland constitute basic banking i.e. share accounts, loans and life assurance (as an additional benefit to members for no direct cost), it is clear that in order to enable equitable access to other basic financial services to middle and lower income groups, further legislative changes are required. The League is keen to offer its members (as it does in the Republic of Ireland) access to insurance products such as home, travel, car and health. Credit union members are among those who are under-insured in these areas. Ideally, the League is looking to Government to enable it offer these services under the auspices of DETI. Another crucial service is that of pension provision. Again, in the Republic of Ireland, the development of a basic pension product (PRSA) is currently being progressed with a view to offering the substantial cohort of people who are under-provided for in this area (and would otherwise be reliant on the State) an opportunity to save in a tax efficient and prudent manner for their future well being. The opening of a basic deposit account is in line with the above developments, particularly in the context of the current exemption held by credit unions for minors in Northern Ireland. With regard to the section on social finance, credit unions wish to be involved in micro finance lending, particularly where members wish to start up businesses as they move from welfare to work. This would require a change in legislation but the benefits from a social inclusion perspective would be significant. In the Republic of Ireland, credit unions with excess liquidity may invest in community development and/or community enterprise projects. This would be of great benefit to disadvantaged communities in Northern Ireland but again, would require a change in legislation. The League is eager to develop these services in conjunction with the Registrar and in co-operation with Aspire, Invest NI and District Councils. The clear benefits to communities in disadvantaged areas would be significant, leading to additional and 17 integrated social and economic development, a reduction in unemployment, an integrated combating of poverty and an increase in social cohesion. Key Recommendations In conclusion, the League requests that the Committee consider the following key recommendations to enable credit unions enhance the already significant role they play in combating financial exclusion in Northern Ireland: 1. The legislative blockade/regulatory stalemate outlined in this document (particularly with regard to insurance and deposit accounts) including any thoughts on the likely treatment of both an application to vary an existing Part IV permission and an application for an Exemption Order under FSMA 2000. 2. The deletion of Article 24 of the Credit Unions (Northern Ireland) Order, 1985 (as amended) concerning a prohibition on carrying on the business of banking as outdated and inappropriate in the legislation of any financial services provider in today’s market. 3. An amendment of the primary legislation to enable the acceptance of groups/societies into membership of the credit union and a corresponding provision whereby credit unions could invest in micro-finance/community development/community enterprise development initiatives. 4. Consider the MABS model and others as possible templates for a similar scheme in Northern Ireland. 5. The absence of funding for credit unions in Northern Ireland to support financial inclusion driven initiatives. 6. The anomaly presented by the exclusion of credit unions in Northern Ireland from the Government’s Child Trust Fund Scheme (and any such future initiatives) on the grounds that the League’s Savings Protection Scheme in which affiliated credit unions participate does not offer the same level of 18 protection as the FSCS when membership of the FSCS is not open to those credit unions. 7. Whether the issue of corporation tax can be explored with a view to utilising the funds involved in a more beneficial manner from the perspective of financial inclusion. 8. With regard to income tax, whether an exemption could be provided or a tax efficient product introduced to alleviate the situation outlined previously. Irish League of Credit Unions September 2006 19 APPENDIX 1 CREDIT UNION OPERATING PRINCIPLES Statement of Credit Union Operating Principles as adopted at Annual General Meeting of the Irish League of Credit Unions, 1984. INTRODUCTION These Credit Union Operating Principles are founded in the philosophy of cooperation and its central values of equality, equity and mutual self-help. At the heart of these principles is the concept of human development and the brotherhood of man expressed through people working together to achieve a better life for themselves and their children. 1. OPEN AND VOLUNTARY MEMBERSHIP Membership in a credit union is voluntary and open to all within the accepted common bond of association that can make use of its services and are willing to accept the corresponding responsibilities. 2. DEMOCRATIC CONTROL Credit union members enjoy equal rights to vote (one member, one vote) and participate in decisions affecting the credit union, without regard to the amount of savings or deposits or the volume of business. The credit union is autonomous, within the framework of law and regulation, recognising the credit union as a co-operative enterprise serving and controlled by its members. Credit union elected officers are voluntary in nature and incumbents should not receive a salary for fulfilling the duties for which they were elected. However, credit unions may reimburse legitimate expenses incurred by elected officials. 3. LIMITED DIVIDENDS ON EQUITY CAPITAL Permanent equity capital where it exists in the credit union receives limited dividends. 4. RETURN ON SAVINGS AND DEPOSITS 5. To encourage thrift through savings and thus to provide loans and other member services, a fair rate of interest is paid on savings and deposits, within the capability of the credit union. RETURN OF SURPLUS TO MEMBERS * The surplus arising out of the operations of the credit union after ensuring appropriate reserve levels and after payment of dividends belongs to and benefits all members with no member or group of members benefiting to the detriment of others. This surplus may be distributed among members in proportion to their transactions with the credit union (interest or patronage refunds) or directed to improved or additional services required by the members. 20 * Expenditure in credit unions should be for the benefit of all members with no member or group of members benefiting to the detriment of others. 6. NON-DISCRIMINATION IN RACE, RELIGION AND POLITICS Credit unions are non-discriminatory in relation to race, nationality, sex, religion and politics within the limits of their legal common bond. Operating decisions and the conduct of business are based on member needs, economic factors and sound management principles. While credit unions are apolitical and will not become aligned with partisan political interests, this does not prevent or restrict them from making such political representations as are necessary to defend and promote the collective interests of credit unions and their members. 7. SERVICE TO MEMBERS Credit union services are directed towards improving the economic and social well-being of all members, whose needs shall be a permanent and paramount consideration, rather than towards the maximising of surpluses. 8. ON-GOING EDUCATION Credit unions actively promote the education of their members, officers and employees, along with the public in general, in the economic, social democratic and mutual self-help principles of credit unions. The promotion of thrift and the wise use of credit, as well as education on the rights and responsibilities of members are essential to the dual social and economic characters of credit unions in serving member needs. 9. CO-OPERATION AMONG CO-OPERATIVES In keeping with their philosophy and the pooling practices of co-operatives, credit unions within their capability actively co-operate with other credit unions, co-operatives and their associations at local, national and international levels in order to best serve the interests of their members and their community. This inter-co-operation fosters the development of the cooperative sector in society. 10. SOCIAL RESPONSIBILITY Continuing the ideals and beliefs of co-operative pioneers, credit unions seek to bring about human and social development. Their vision of social justice extends both to the individual members and to the larger community in which they work and reside. The credit union ideal is to extend service to all who need and can use it. Every person is either a member or a potential member and appropriately part of the credit union sphere of interest and concern. Decisions should be taken with full regard for the interests of the broader community within which the credit union and its members reside. 21 APPENDIX 2 Credit Union Manpower Survey 2004 Breakdown of Results Total Mangers Full Time Part Time Total Incl - General 283 43 Total Full Time Staff 326 Total 1,674 Total Part Time Staff Total 1,291 Fixed Term Contracts Full Time Part Time Total 70 43 Number of Vacancies 113 Total 30 Total Employees 3,434 Total Directors Total 5,428 Total Supervisors Total 1,440 Total Volunteers Active Other Total Inc Active & Other Volunteers 232 1,450 1,682 Non Elected Committee Members Total 634 Total Volunteers 9,184 Response by 511 Credit Unions = 95.7% 22 23