SAMPLE SERVICE CONTRACT
Thank you for adopting our book for your math course(s) at Los Medanos College.
Your selection of the Brooks/Cole textbook is an important commitment for you and your students
as well as for me. You can rely on us to provide the following services beyond your initial book
order:
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I.
Brooks/Cole will supply adequate desk copies to instructors for which a Brooks/Cole
Brooks/Cole text has been adopted.
We will visit the math department at each Los Medanos College campus at least once each
term to collect feedback on our product and make sure that you have the ancillaries and other
support materials that you need.
We will return all telephone calls within 24 hours. You can reach Michelle smith via cell
phone, (415)312-6213, or by email at Michelle.Smith@cengae.com
You can also reach the regional manager, Brian Hickman, at
brian.hickman@Brooks/Cole.com.
Faculty Training Workshops of Multimedia Products
A. On-Campus Presentations
In special situations, we can bring an expert consultant or the author to your campus for individual
instruction on any of these multimedia components. In addition, our consultants can be a guest
lecturer in explaining to students how to improve test scores using our technology components,
assist in training teaching assistants, or meet with faculty and TA’s for a general discussion of
how to best match your course objectives with our resources.
Type of In-Service Training: Homework Management with WebAssign
B. Web-Based Training Service
To assist the faculty in learning how to use the new multimedia and online services for our
textbook(s), we commit to providing year-round training sessions via online workshops. These
training sessions are led by expert consultants and provide hands-on instruction for using the
following media components:
Enhanced WebAssign
Via the Web

ExamView

JoinIn on Turning Point

To view a schedule of upcoming workshops, please visit the Teaching with Technology section of
our website at www.Brooks/Coleedu.com/support/clientIndex.do.
II.
Desk Copies, Print Ancillaries, and Electronic Ancillaries
Upon adoption of any of the following Brooks/Cole textbooks, we will provide the department with
appropriate quantities (to be determined) of complimentary desk copies, ancillaries (print and
electronic), and electronic instructor access codes. Full supplements list provided below.
Brooks/Cole PUBLISHING
UPPER LEVEL LOS MEDANOS COLLEGE MATH COURSES
Math
34
Brooks/Cole Title

Peck/Olsen/Devore’s Introduction to
Statistics and Data Analysis, 3rd Edition
© 2008

Utts/Heckard’s Mind on Statistics, 3rd
Edition © 2007

Johnson/Kuby’s Elementary Statistics,
10th Edition © 2007
Math
40

Stewart/Redlin/Watson, Precalculus,
Enhanced Review Edition, 5th Edition, ©
2006
Math
50,
60, 70

Stewart, Calculus: early Transcendentals,
6th Edition, © 2008
Math
75

Poole, Linear Algebra: A Modern
Introduction, 2nd Edition, © 2006

Strang, Linear Algebra and Its
Applications, 4th Edition, © 2006
Blanchard, Devaney, Hall, Differential
Equations, 3rd Edition, © 2006
Tan, Finite Math for the Managerial, Life,
& Social Sciences, Enhanced Review
Media Edition, 8th Edition, © 2008
Math
80
Math
35


Supplements
[xxx] Instructors Solutions Manual
[xxx] Instructors Resource Binder
[xxx] ExamView (electronic test generator)
[xxx] Test Bank
[xxx] Activities Workbook
[xxx] Student Solutions Manual
[xxx] Enhanced WebAssign Homework System
[xxx] Instructors Suite CD-ROM
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Student Solutions Manual
[xxx] Interactive Video Skill Builder
[xxx] Test Bank
[xxx] Instructors Solutions Manual
[xxx] Activities Workbook
[xxx] Skill Builder Videos
[xxx] Enhanced WebAssign Homework System
[xxx] Instructors Suite CD-ROM
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Student Solutions Manual
[xxx] Interactive Video Skill Builder CD-ROM
[xxx] Test Bank
[xxx] Instructors Solutions Manual
[xxx] Enhanced WebAssign Homework System
[xxx] Complete Solutions Manual
[xxx] ExamView test generator
[xxx] Instructor's Guide
[xxx] JoinIn™ on TurningPoint® system
[xxx] Student Solutions Manual
[xxx] Study Guide
[xxx] Test Bank
[xxx] Videos
[xxx] Enhanced WebAssign homework system
[xxx] Student Solutions Manual
[xxx] Study Guide
[xxx] Complete Solutions Manual
[xxx] Complete Solutions Manual (MV)
[xxx] ExamView® test generator
[xxx] Instructor's Guide
[xxx] Interactive Video Skillbuilder CD-ROM (Calc., ET)
[xxx] JoinIn™ Student Response System (with Installation CD-ROM)
[xxx] Multimedia Manager: A Microsoft® PowerPoint® Link
[xxx] Test Bank (Calc., ET)
[xxx] CalcLabs for Maple (MV)
[xxx] CalcLabs with Maple (SV)
[xxx] CalcLabs with Mathematica
[xxx] Enhanced WebAssign homework system
[xxx] Interactive Video Skillbuilder CD-ROM (Calc., ET)
[xxx] Student Solutions Manual (MV)
[xxx] Study Guide (SV, ET)
[xxx] Study Guide, MV
[xxx] Tools for Enriching Calculus (Calc.)
[xxx] Complete Solutions Manual
[xxx] Instructor's Guide
[xxx] Test Bank
[xxx] Student Solutions Manual
[xxx] Instructor's Solutions Manual
[xxx] Student Solutions Manual
[xxx] Complete Solutions Manual
[xxx] Student Solutions Manual
[xxx] ExamView® test generator
[xxx] Instructor's Solution Manual
[xxx] Instructor's Suite CD-ROM
[xxx] JoinIn™ on TurningPoint® system
[xxx] Test Bank
Math
37

Tan, Applied Calculus for the Managerial,
Life, & Social Sciences, 7th Edition, ©
2007
[xxx] Enhanced WebAssign – homework system
[xxx] Student Solutions Manual
[xxx] Video Skillbuilder CD-ROM
[xxx] ExamView® test generator
[xxx] Instructor's Solutions Manual
[xxx] Instructor's Suite CD-ROM
[xxx] JoinIn™ on TurningPoint® system
[xxx] Test Bank
[xxx] Enhanced WebAssign homework system
[xxx] Student Solutions Manual
[xxx] ThomsonNOW™ system
DEVELOPMENTAL LOS MEDANOS COLLEGE MATH COURSES
Math 9
Brooks/Cole Title

McKeague’s Basic College Math: A
Text/Workbook, 2nd Edition, © 2007

Tussy/Gustafson, Basic Math, 3rd
Edition, © 2006
Math 12

Tussy/Gustafson, Prealgebra, 3rd
Edition, © 2006
Math 25

McKeague’s Beginning Algebra: A
Text/Workbook, 7th Edition © 2007

McKeague’s Elementary Algebra, 8th
Edition, © 2008

Tussy/Gustafson’s Elementary Algebra,
3rd Edition, © 2006
[xxx] Supplements
[xxx] Complete Solutions Manual
[xxx] Test Bank
[xxx] ExamView (electronic test generator)
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Text-Specific Videos
[xxx] Student Solutions Manual
[xxx] Digital Video Companion
[xxx] Enhanced WebAssign Homework System
[xxx] Complete Solutions Manual
[xxx] Text-Specific Videos
[xxx] Test Bank
[xxx] ExamView (electronic test generator)
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Interactive Video Skill Builder CD-ROM
[xxx] Student Solutions Manual
[xxx] Enhanced WebAssign Homework System
[xxx] Complete Solutions Manual
[xxx] Text-Specific Videos
[xxx] Test Bank
[xxx] ExamView (electronic test generator)
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Interactive Video Skill Builder CD-ROM
[xxx] Student Solutions Manual
[xxx] Enhanced WebAssign Homework System
[xxx] Complete Solutions Manual
[xxx] Test Bank
[xxx] ExamView (electronic test generator)
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Text-Specific Videos
[xxx] Student Solutions Manual
[xxx] Digital Video Companion
[xxx] Enhanced WebAssign Homework System
[xxx] Complete Solutions Manual
[xxx] Text-Specific Videos
[xxx] Test Bank
[xxx] ExamView (electronic test generator)
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Interactive Video Skill Builder CD-ROM
[xxx] Student Solutions Manual
[xxx] Enhanced WebAssign Homework System
[xxx] Complete Solutions Manual
[xxx] Enhanced WebAssign homework system
[xxx] ExamView® (Windows/Macintosh)
[xxx] JoinIn™ on TurningPoint® system
[xxx] Student Solutions Manual
[xxx] Test Bank
[xxx] Text-Specific Videos
[xxx] BCA/iLrn system
[xxx] College Success Factors system
[xxx] Interactive Video Skillbuilder CD-ROM
[xxx] Student Solutions Manual
[xxx] The Learning Equation Labs
Math 30
III.

Tussy/Gustafson’s Introductory Algebra,
3rd Edition, © 2006

McKeague’s Intermediate Algebra:
Text/Workbook, 7th Edition © 2007

McKeague’s Intermediate Algebra, ©
2008

Tussy/Gustafson’s Intermediate
Algebra, 3rd Edition, © 2006

Tussy/Gustafson’s Intermediate
Algebra, 3rd Edition, © 2006
(paperbound)
[xxx] College Success Factors system
[xxx] Complete Solutions Manual
[xxx] ExamView® test generator
[xxx] JoinIn™ on TurningPoint®
[xxx] Student Solutions Manual
[xxx] Test Bank
[xxx] Text-Specific Videos
[xxx] College Success Factors system
[xxx] Text-Specific Videos
[xxx] Digital Video Companion
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Complete Solutions Manual
[xxx] Test Bank
[xxx] Student Solutions Manual
[xxx] Enhanced WebAssign Homework System
[xxx] ExamView
[xxx] Complete Solutions Manual
[xxx] Text-Specific Videos
[xxx] Test Bank
[xxx] ExamView (electronic test generator)
[xxx] JoinIn on TurningPoint (clicker or audience response content)
[xxx] Interactive Video Skill Builder CD-ROM
[xxx] Student Solutions Manual
[xxx] Enhanced WebAssign Homework System
[xxx] Complete Solutions Manual
[xxx] Enhanced WebAssign homework system
[xxx] ExamView® (Windows/Macintosh)
[xxx] JoinIn™ on TurningPoint® system
[xxx] Student Solutions Manual
[xxx] Test Bank
[xxx] Text-Specific Videos
[xxx] BCA/iLrn system
[xxx] College Success Factors system
[xxx] Interactive Video Skillbuilder CD-ROM
[xxx] Student Solutions Manual
[xxx] The Learning Equation Labs
[xxx] College Success Factors system
[xxx] Complete Solutions Manual
[xxx] ExamView® test generator
[xxx] JoinIn™ on TurningPoint®
[xxx] Student Solutions Manual
[xxx] Test Bank
[xxx] Text-Specific Videos
[xxx] College Success Factors system
Electronic Testing Services
We will also provide the appropriate quantities (quantities to be determined) of Enhanced
WebAssign Instructor’s Kits and access codes.
IV.
Technical Support and other Product Information
You have our commitment to quickly answer any and all questions you may have about our
products, including those that require support from editorial staff, the author, and technology
consultants.
During business hours (8:30 a.m.-6:00 p.m. E.S.T.), Brooks/Cole Technology Services provides
technical support and customer service for Brooks/Cole/Brooks-Cole software, multimedia and
computerized testing. For assistance, please call the Academic Resource Center at 1-800-4230563.
Web Support can be reached at Brooks/Cole Learning Connections at
www.Brooks/Coleedu.com/support/clientIndex.do.
V.
Our Signed Pledge
Your business is very important to all of us at Brooks/Cole. We look forward to helping you and
your students achieve your teaching and learning goals for years to come!
Michelle Smith
Sales Representative
Michelle.Smith@cengage.com
Lauren Tarson
Technology Solutions Consultant
(415)312-6213
Lauren.Tarson@cengage.com
916-580-3653
Greta Kleinert
Marketing Manager
Greta.Kleinert@Brooks/Cole.com
817-922-9252
Joe Rogove
Managing Marketing Manager
joe.rogove@Brooks/Cole.com
510-543-3196
Dory Schrader
Regional Manager
Dory.Schrader@cengage.com
650-595-2350
Amanda Jellerichs
Marketing Manager
mandy.jellerichs@cengage.com
281-330-1202