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PROFESSIONAL PROFILE
KATHY MCQUISTON-O’DELL, PMP
398 Sugar Bush Lane North, Brownsburg, IN 46112
Phone: (H) 317-852-9091 (C) 317-727-6734
E-mail: [email protected]
Professional Summary
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Certified Project Manager
Background includes experience as a Business Analyst and Developer as well as Project Management.
Project Management experience with software development projects; package upgrade/conversion projects and
vendor package integration.
Wide-ranging experience in conducting project meetings, interfacing with client areas to define and document project
and scope definition, perform budget analysis and tracking, defining and tracking milestones and deliverables,
ensuring project stays on time and on budget.
Comfortable communicating and liaising with all levels of personnel from clerical through VP.
Knowledgeable in SDLC & PMBOK methodologies
Experience interfacing with client areas to define and document scenarios for prelude to requirements definition,
creation of detailed client requirements, involvement with client testing and client training
Comprehensive experience in business analysis, process improvement analysis, system analysis and design, system
development and testing.
Familiarity with both mainframe and object oriented designs.
Hardware/Software
Platforms:
Databases:
Languages:
Tools:
HP-UNIX, LINUX, BURROUGHS, IBM30XX, IBM43XX, MACINTOSH, PRIME 6350, IBM PC, DOS/VSE,
OS/MVS
ORACLE, DB2, MSACCESS, ADABASE, VSAM & SAM files
JAVA, COBOL/COBOL II, CICS CMD, UNIVERSE, JCL, MIDAS FILES, NATURAL, PL1
VISIO, MICROSOFT PROJECT, DREAMWEAVER/FIREWORKS, SQL NAVIGATOR, TOAD, ADW,
DATAXPERT, EDITOR, FILEAID, INTEREST, MICROSOFT OFFICE SUITE, LOTUS 123, ROSCOE,
XPEDITER, CONFLUENCE, JIRA, HEAT
Employment History
10/06 to
01/10
Project Manager/Business Analyst
Delta Faucet Company
Delta Faucet manufactures and sells Peerless, Delta Faucet and Brizo faucets & accessories.
Project managed the following projects and provided business analysis expertise as well:
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09/06 to
10/06
Completed all research and analysis required to upgrade the Blue Martini catalog software for
presentation and signoff to management.
Managed project to export catalog data into new Oracle database and porting of all product websites
to function off new database. Project was completed with 80% off-site resources (off-site resources
completed the work and on-site resources ensured adherence to standards and assisted with
implementation).
Creation of a custom Customer Self Service Pilot site for customers to view order status. (Java,
Oracle).
Creation of a custom User Management system to support access to all Delta Faucet secured
website areas.
Independent Consultant
Management Information Disciplines
Completed Feasibility Study for State RFP 7-6, Methamphetamine Data Repository & Log Systems.
Gathered or wrote all necessary information and prepared response to RFP including written proposal
response, estimations and vendor coordination.
Kathy McQuiston-O’Dell continued…
10/99 to
2/06
American Trans Air/ATA Airlines (ATA), Manager-Business Systems/Project Manager
ATA Airlines was an Indianapolis based airline with scheduled service to US & Caribbean destinations as well
as charter/military flights.
Progressed through the ranks as a Systems Engineer III, Systems Consultant and last as Manager of
Business Systems. Responsible for the staff management of 9 developers including workload management
and prioritization, skill set evaluation & reviews, training plans and team building in a 24X7 environment.
Client areas included all operational areas (and finance for one year). Participated in budget process for IS
projects for all client areas. Key recruiter for department for backfill and new positions; work on analyzing and
improving recruiting methods to make better matches for the team & increase retention rates. Functioned as
project manager for various types projects including internal upgrades/conversions, vendor package
integration and custom development. Due to the small size of the department, project management also
involved performing the role of a business analyst, user liaison, tester, documenter and trainer.
Projects managed include (all phases of System Development Life Cycle):
 Consolidated Operations Resource database implementation for Postflight Records & Tour Operator
Reporting. (Uniface, Oracle)
 Design/Implementation of Cybersita Stations Operations Automation tool developed to increase
efficiency/accuracy of Stations data input (Java, Oracle)
 Design/Implementation of event database to include data for Accident Analysis Report, Customer
Incident Report, Flight Attendant Evaluation, Pilot Trip and Pilot Irregularity Reports. (Java, Oracle)
 Catering Interface project to Vendor package (Java, Oracle)
 Sabre Gate Manager (vendor package) implementation and interface development. (Java, Oracle)
 USPS vendor implementation and interface development (Java, Oracle)
 Implementation of Office 2000 across all operations customer groups
04/98 to
09/99
Resort Condominiums International (RCI)
RCI coordinates and facilitates the exchange of time-share weeks for its world-wide membership.
Systems Analyst and System Test Team Leader responsible for the analysis of 600+ programs and
ascertain which programs required revisions for implementation of the EURO. Developed Test Plan and
documentation for system test once all revisions were completed. Led a team of 4.
09/89 to
03/98
Management Information Disciplines, Inc. (MID)
MID is a consulting/contract programming firm that does business primarily in the Central Indiana Area.
Assignments:
Client Service Manager
As Client Service Manager, performed as client/consultant liaison and provided performance/financial reviews
for 50+ consultants. Providing sales (which included proposal development and implementation) and
recruiting support also as primary duties. In addition, acted as the project manager for the development of
in-house contract administration/office support system as well as for the development and implementation of
four entry-level consultant-training programs.
Functioned as a consultant performing as a Systems Analyst, Business Analyst and Project Manager at
various Indianapolis client sites from 1989-1995.
Project Management/Consultant responsibilities included:
 Extensive user interaction to identify, assess and document business requirements based upon
user needs & scenarios
 Develop functional requirements based upon business requirements
 Oversee or perform system development
 Create and execute unit and system test plans, coordinate user acceptance testing, obtain user
signoff and perform user training.
 Define, document and track deliverables.
 Ensure Project adheres to time and budget constraints
 Communicate project status to client areas, stakeholder and any other necessary parties.
Kathy McQuiston-O’Dell continued…
Clients included: Mayflower, Indiana Gas (Vectren), Capsco-Pallm and Pallm.
Key Projects include:
 Charge Card Payment Processing
 Walker Financial Package implementation & subsequent enhancement projects
 Conversion of two Engineering systems from batch systems to on-line CICS systems.
 Conversion of insurance software package from OS/MVS operating system to DOS/VSE
operating system.
09/87 to
07/89
Unified Management Corporation
Unified Management handled mutual funds and provided brokerage services. All
employees were required to become Series 6 and Series 7 certified.
As Quality Assurance Manager, duties included ensuring all company documentation, procedures, standards
and manuals were complete and up-to-date. Acted as a systems interface with auditors, ensured standards
and procedures were adhered to, and ensured that design and code walk-through procedures were adhered
to.
Programmer Analyst involved in all phases of System Development life Cycle in completion of assigned
projects, trouble-shooting of production problems and interfacing with users. Small IT shop necessitated that
a Programmer Analyst be able handle and complete all phases in the SDLC including project management,
business analysis, client requirements definition and project coordination, training, etc. in additional to the
development phases.
02/85 to
08/87
Pallm, Inc.
Pallm was an insurance software vendor (Life & Property/Casualty).
Later this firm merged and became known as Capsco-Pallm.
Programmer Analyst and Enhancements Project Leader for a large client project which involved system
enhancements as well as system conversion. Responsible for ensuring deliverables and time/budget
constraints were met. Extensive involvement in business analysis of client requirements to define and
document appropriate enhancements to software package. Involvement in all other aspects of the System
Development Life Cycle was required.
02/78 to
02/85
American Water Works Service Company, Inc.
American Water Works Service Company provided data processing and accounting services for twenty-one
water companies in seven states.
Supervisor of Programming responsible for project management of multiple projects in addition to
supervising, evaluating and assisting the programming staff.
Programmer (I, II, III) involved in all aspects of the System Development Life Cycle of projects and system
enhancements.
Education and Credentials
Bachelor of Science Management & Administration, Indiana University, Indianapolis, IN
Project Management Professional Certification August 2005
Courses: Quality in IT, Women in Project Management, Leading & Coaching Project Teams, What’s Teaming All About?,
Capture & Cage Project Risk, Critical Chain Project Management, Five Dysfunctions of a Team, Use Case Workshop
Professional Affiliations
Central Indiana Chapter of Project Management Institute
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