Unit 4 Advertising & Sales in Retail Scheme of Work Learning outcomes 1. Know how promotional techniques are used to increase sales in a retail business Topics Suggested Resources Activities Techniques: product placement; Information sheets : IS 4.1 Aims of retail promotions, IS 4.2 display; financial incentives; in- Financial incentives Web Sites: www. businesslink.gov.uk, go to sales & marketing store environment; after sales Induction: Activity on Carrier Bags 4.1.1 Product placement Product Placement: brand name; trade name/marks; packaging; use of health/lifestyle info; endorsement by celebrities 4.1.2 Endorsement Display of goods: emphasis; location; lighting; colour; sound; space; staff Financial incentives: discounts; multi-packaging; special offers; loyalty cards; delivery, warranties In-store environment: colour; lighting; temperature; corporate image, restaurants, information points; presentation of staff; staff training BTEC First in Retail: Unit 4 SOW and then to Advertising: the basics, www.adassoc.org.uk information centre Case Studies: Clark’s Jewellers Publications: In-store Magazine, see June 07 p23 – key article Information sheets: IS 4.3 Product placement, IS 4.4 Retail Brands Publications: Retail Week, Marketing magazine Web Sites: www.brc.org.uk Case Study: CS4.1 Comet Information sheets: see 3.1.3 Publications: Retail Week, In-store magazine See list of resources for Unit 3 Information sheets: IS 4.2 Guardian Unlimited: 19/7/03 the card up their sleeve – a 2 part article on Loyalty cards www.igd.com/consumer - free fact sheet on loyalty cards in supermarkets Information sheets: IS 4.5 In-store environment Publications: In-store magazine Web sites:www.in-storemagazine.co.uk, www.igd.com/in-store The In-store show held every year in June at Earl’s Court is well worth a visit See list of resources for Unit 3 4.1.3 Matching cards 4.1.4 Loyalty Cards 4.1.5 Investigate Promotional Techniques 4.1.6 Bringing in the Punters Learning outcomes 2. Understand how advertising is used to increase sales in a retail business Topics Types of advertising: TV; radio; print; cinema; billboards/posters; direct mail; internet Competitive analysis; Target markets; timing of advertising ; local/national advertising Reasons for increasing sales: immediate sales; attracting customers into store; building customer loyalty; improving product knowledge; promoting goodwill for retailer Ways of increasing sales: in-store activities; seasonal promotions; cause related marketing; promotional techniques as listed in 4.1 BTEC First in Retail: Unit 4 SOW Suggested Resources Information sheets: IS 4.6 Below the Line, IS 4.7 Promotional mix Publications: Marketing magazine, ‘A successful ad campaign has revived fortunes of M & S’ :Guardian newspaper 6/11/06 Web Sites: www.tutor2u.net – presentations on advertising & promotion www.igd.com/consumer - free factsheets/research www.businesslink.gov.uk, www.adassoc.org.uk, Case Studies: Clark’s Jewellers Activities 4.2.1 advertising quiz 4.2.2 Promotional plan 4.2.3 Public Relations 4.2.4 Above the line 4.2.5 Consumer Survey of promotional incentives 4.2.6 Promotion objectives match cards Learning outcomes 3. Understand the effects of increasing sales in a retail business Topics Increased efficiency: higher utilisation of floor space; more efficient utilisation of staff; more efficient utilisation of equipment Increased profitability: lower break even sales through lower fixed costs; lower unit variable costs through bulk buying; more retained profit for re-investment; improved ability to raise finance; improved ability to reward stakeholders; improved market share; improved competitiveness Suggested Resources IS 4.9 Effects of increasing and decreasing sales – teachers’ notes Publications: Retail Week, A good selection of broadsheet newspapers www.theretailbulletin.co.uk BBC Working Lunch lesson 5 – Breaking Even www.tutor2u.net – digital posters for GCSE on Break even analysis IS 4.8 Breaking Even IS 4.10 Increasing/decreasing Sales Activities 4.3.1 Research into retailers’ sales 4.3.2 Break even Costs of increasing sales: holding more stock; increased wages bill; additional overheads Learning outcomes 4. Understand the effects of falling sales in a retail business Topics Effects of falling profitability; reduced competitiveness; inability to reduce prices; reduced marketing budget; reduced stock, staff; inability to pay fixed costs; lower investment; reduced ability to negotiate with suppliers; possible bankruptcy or liquidation BTEC First in Retail: Unit 4 SOW Suggested Resources As above Activities As above