RASOS POLICY AND PROCEDURES MANUAL 15 August 2005 Original Issue RASOS POLICY AND PROCEDURES MANUAL Foreword The Regional Aviation Safety Oversight System (RASOS) Policy and Procedures Manual is published under the authority of the RASOS Chairman and Board of Directors. The function of this manual is to provide policy guidance on matters related to the board meetings and the operations of the RASOS and to detail the procedures to be followed. Colonel Torrance D. G. Lewis Chairman ACAAC-RASOS Page 2 RASOS POLICY AND PROCEDURES MANUAL Publication, Amendment and Distribution Responsibilities This manual is a controlled document. All amendments to this manual must be approved under the signature of the Chairman. Proposals for amendments or additions to the manual are to be submitted to the RASOS Coordinator. The RASOS Coordinator is responsible for publication, amendment and distribution of the manual. Unless approved by the Chairman, this manual should not be provided to persons who are not on the distribution list. Page 3 RASOS POLICY AND PROCEDURES MANUAL Distribution List HOLDER COPY NUMBER Chairman.................................................................... 1 Technical Director Barbados DCA............................. 2 DGCA Guyana CAA................................................... 3 Director Haiti OFNAC................................................ 4 DGCA Jamaica CAA.................................................. 5 DGCA ECCAA........................................................... 6 Director Surinam CASAS.......................................... 7 DGCA Trinidad and Tobago CAA............................. 8 CARICOM Observer.................................................. 9 RASOS Coordinator................................................. 10 RASOS Assistant Coordinator................................. 11 RASOS Administration Officer............................... 12 Host CAA Financial Controller................................ 13 Page 4 RASOS POLICY AND PROCEDURES MANUAL List of Effective Pages Cover 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 15 AUG 05 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig 15 Aug 2005 orig Page 5 RASOS POLICY AND PROCEDURES MANUAL 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 15 AUG 05 15 Aug 2005 orig 15 Aug 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Publication Amendment and Distribution Responsibility....................... Distribution List....................................................................................... List of Effective Pages............................................................................. Index........................................................................................................ Page 2 3 4 5 9 Part 1 RASOS BOARD Rules and Administrative Procedures......................... 13 Ch. 1 RASOS Memorandum Of Understanding.................................... 14 Ch. 2 Rules and Procedures..................... .............................................. 21 Ch. 3 RASOS Organization.................................................................... 30 Ch. 4 Administrative Procedures for the Operation of the Board of RASOS........................................................................... 32 Part 2 Policies and Administrative Procedures for the Operation of the ........ RASOS Coordinator Office 40 Ch. 1: Administrative :Procedures for the Operation of the Coordinator Office...................................................................... Appendix 1: Coordinator Job Description.................................. Appendix 2: Assistant Coordinator Job Description.................. Appendix 3: Administrative Officer Job Description................. Appendix 4: RASOS Office File List......................................... Appendix 5: RASOS E-mail Address List................................. 41 46 54 62 69 75 Ch. 2: Policy and Procedures for Qualifications and Training of Aviation Safety Inspectors.......................................................... Operations Inspector Qualifications............................................ Selection and Hiring, Contracting Inspectors............................. Flight Checking Proficiency Requirements............................... Large Aeroplane Flight Training................................................ Formal Training Courses............................................................. Airworthiness Inspector Qualifications and Training.................. Cabin Safety & DG Inspectors Qualifications and Training....... Aerodrome Standards Inspectors Qualifications and Training.... Aviation Security Inspector Qualifications and Training............ Air Traffic Control Quality Inspectors........................................ 80 81 82 84 85 85 86 88 90 92 94 Appendix 1: List of RASOS Qualified Trans-national Aviation Safety Inspectors............................................... Appendix 2: List of RASOS Qualified Accident and Incident Investigators...................................................... 15 AUG 05 98 107 Page 9 RASOS POLICY AND PROCEDURES MANUAL Appendix 3: List of RASOS Qualified Aviation Security Inspectors.......................................................... Appendix 4: RASOS Form 40 Airworthiness Inspector Qualifications and Training......................................................... Appendix 5: RASOS Form 25 Operations Inspector Qualifications and Training............................................. Appendix 6: Cabin Safety/Dangerous Goods Inspector Qualifications and Training............................................. Appendix 7: Aerodrome Standards Inspector Qualifications and Training.................................................................... Appendix 8: Aviation Security Inspector Qualifications and Training.................................................................... Appendix 9: Air Traffic Control Quality Assurance Inspector Qualifications and Training............................. 111 116 121 126 128 130 132 Ch. 3: Policy and Procedures for Use of Trans-National Inspectors...... 134 Ch. 4: Policy and Procedures for Payment of Training Costs for RASOS Trans-national Aviation Safety Inspectors.................... 141 Part 3 RASOS Financial Procedures.................................................................... 144 Ch. 1: Policy and Procedures for RASOS Contributions........................ 145 Ch. 2 Policy and Procedures for RASOS Financial Management.......... 149 Part 4 Policies and Procedures for RASOS Duty Travel.................................... 155 Ch. 1: General......................................................................................... 156 Ch. 2: Travel for RASOS Staff................................................................ 158 Ch. 3: Travel for Trans-national Inspectors............................................ 160 Ch. 4: Travel on RASOS Air Operators.................................................. 163 Ch. 5: Travel Outside RASOS Region..................................................... 166 Ch. 6: Hotel Accommodation Policy....................................................... 168 Ch. 7: Per Diem Policy............................................................................ 170 Ch. 8: Ground Transportation Policy....................................................... 172 15 AUG 05 Page 10 RASOS POLICY AND PROCEDURES MANUAL Part 5 RASOS Personnel Policies and Procedures............................................. 174 Ch. 1: RASOS Hiring and Contracts...................................................... 175 Ch. 2: RASOS Staff Training................................................................. 178 Ch. 3: Staff Leave Policy........................................................................ 181 Ch. 4: Conflict of Interest Guidelines and Code of Ethics..................... 184 Ch. 6: Host Authority Responsibilities................................................... 193 Ch. 7 Communication with the Media................................................... 198 15 AUG 05 Page 11 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 12 RASOS POLICY AND PROCEDURES MANUAL PART 1 RASOS BOARD RULES AND ADMINISTRATIVE PROCEDURES 15 AUG 05 Page 13 RASOS POLICY AND PROCEDURES MANUAL Part 1 Chapter 1 RASOS MEMORANDUM OF UNDERSTANDING 15 AUG 05 Page 14 RASOS POLICY AND PROCEDURES MANUAL MEMORANDUM OF UNDERSTANDING BETWEEN CIVIL AVIATION AUTHORITIES OF THE CARIBBEAN COMMUNITY (CARICOM) CONCERNING THE ESTABLISHMENT AND OPERATION OF AN ASSOCIATION OF CIVIL AVIATION AUTHORITIES OF THE CARIBBEAN The parties to the Memorandum are the Civil Aviation Authorities which sign this Memorandum. Whereas the International Civil Aviation Organisation (ICAO) is the international body created by the Chicago Convention of 1944 (the Convention) having as its main objectives, the safe and orderly development of international civil aviation, the implementation and adoption of the principles and provisions of the Convention; of standards, recommended practices and international procedures concerning personnel licensing, flight operations, airworthiness and any other matters connected with the safety and efficiency of air navigation; And Whereas the Contracting States of CARICOM who are Members of the International Civil Aviation Organisation share a common goalcommitted to the orderly and safe development of aviation in the Region; and in recognising the need for a harmonised approach, the Civil Aviation Authorities of CARICOM have agreed to collaborate and create an Association of Civil Aviation Authorities of the Caribbean (ACAAC) to promote regional aviation safety oversight. And whereas the objectives of ACAAC are as follows:(1) To provide the Civil Aviation Authorities of Member States with an appropriate structure within which they will discuss and plan measures required for achieving Cupertino in and co-ordinate of aviation safety oversight activities; (2) To give effect to the objectives of ICAO by promoting agreements among the Civil Aviation Authorities of the Region, that will contribute to the timely Implementation of ICAO regional plans and the adoption of ICAO Standards and Recommended Practices regarding airworthiness, aircraft operation and personnel licensing; and 15 AUG 05 Page 15 RASOS POLICY AND PROCEDURES MANUAL (3) To maintain close relations with ICAO to ensure that the Region's aviation safety oversight activities are in line with the ICAO objectives, plans and proposal: IT IS AGREED: To sign the present Memorandum of Understanding for the creation of the Association of Civil Aviation Authorities of the Caribbean (ACAAC) to promote the establishment of a Regional Aviation Safety Oversight System in the Caribbean, based on the following: First: The Regional System will conform to the provisions of safety of the Convention on International Civil Aviation and with the standards and recommended practices in Annexes 1, 6 and 8 to the Convention, with the related ICAO guidelines and with the standards, regulations and procedures that are adopted for the Region. Second: 2.1 The Regional System will have the following objectives: To attain a uniform degree of aviation at the highest internationally agreed standards. 2.2 To become the main forum for harmonising and updating safety standards and regulations for civil aviation for its participating States. 2.3 To promote the sound, development of civil aviation in the Region. safe and efficient Third : It shall be the responsibility of the ACAAC: 3.1 To foster an agreement among Member States for their participation in a Regional Aviation Safety Oversight System. 3.2 To inform the participating States about the status of aviation safety in the Region. 3.3 To assist the participating States which do not satisfy the aviation safety levels establishing in the standards and regulations in force, in completing the necessary corrective steps as soon as possible. 15 AUG 05 Page 16 RASOS POLICY AND PROCEDURES MANUAL 3.4 To facilitate the sharing of regional technical expertise and to mobilise resources from multilateral and bilateral sources to complement and supplement the resources available to the Region. Fourth : 4.1 The Agreement may be opened to acceptance by Civil Aviation Authorities of CARICOM and non-CARICOM Member States of the Caribbean with common interest. 4.2 Regulations will be formulated and read as one with this Memorandum of Understanding 4.3 The Memorandum of Understanding shall enter into effect on signature. 4.4 The terms of this Memorandum of Understanding may be modified by mutual agreement of the parties. 4.5 Any of the parties may terminate its Association with the ACAAC through notice given to the other parties at least one year in advance. General provisions: Note: the original document contains authorized signatures of all listed CAA except the Bahamas and was signed in 2001 or earlier. Signed by the following representatives on behalf of their Civil Aviation Authorities. …………………… The Bahamas ……….……………… Name ……………………. Date …………………… Barbados ……………………….. Name ……………………… Date 15 AUG 05 Page 17 RASOS POLICY AND PROCEDURES MANUAL ……………………. Belize ……………………….. Name ………………………. Date …………………… Guyana ………………………… Name .............................. Date …………………… Haiti …………………………. Name ………………………… Date …………………… Jamaica …………………………. Name ………………………….. Date …………………… OECS …………………………. Name ………………………….. Date …………………….............. Suriname ……………………. Trinidad and Tobago 15 AUG 05 .............................. Name …………………………… Name ........................... Date …………………………… Date Page 18 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 19 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 20 RASOS POLICY AND PROCEDURES MANUAL Part 1 Chapter 2 RULES AND PROCEDURES OF THE REGIONAL AVIATION SAFETY OVERSIGHT SYSTEM OF THE CARIBBEAN 15 AUG 05 Page 21 RASOS POLICY AND PROCEDURES MANUAL Rules and Procedures of the Regional Aviation Safety Oversight System of the Caribbean ARTICLE 1 MISSION The Regional Aviation Safety Oversight System of the Caribbean, herein after called “the System”, is hereby established as a non-profit entity under the auspices of the Caribbean Community Secretariat pursuant to the Memorandum of Understanding between Civil Aviation Authorities of the Caribbean Community (CARICOM) concerning the establishment and Operation of an Association of Civil Aviation Authorities of the Caribbean, with the following mission: “to coordinate the aviation safety oversight function of participating States and Territories with a view to ensuring their compliance with the provisions of the Convention on International Civil Aviation (1944) and its Annexes”. ARTICLE 2 HEADQUARTERS AND GOVERNANCE 1. The System shall have its Headquarters located in a participating State or Territory as decided by its Board of Directors established by Article 5, and governed by the provisions of these Rules and Procedures. ARTICLE 3 PARTICIPANTS 1. Participation in the System shall be open to the Members of the Association of Civil Aviation Authorities of the Caribbean and other States or Territories of the Caribbean approved by the Board of Directors in accordance with the provisions of Article 7(v). 2. Participants in the System shall retain their individual sovereignty and safety oversight responsibilities assumed under the Convention on International Civil Aviation (1944) and its Annexes to which they are parties. ARTICLE 4 FUNCTIONS OF THE SYSTEM 1. The functions of the System shall be as follows: (i) 15 AUG 05 to share the technical and other resources of participating States and Territories in support of their safety oversight programmes with a view to their maintaining, or ensuring fulfillment of their obligations emanating from the Convention on International Civil Aviation and its Annexes relative to Personnel Licensing, Aircraft Operations and Airworthiness; Page 22 RASOS POLICY AND PROCEDURES MANUAL (ii) to promote the adoption and application of harmonized standards and practices in the areas of Personnel Licensing, Aircraft Operations and Airworthiness by the participating States and Territories; (iii) to plan and support the provision of such advisory services and assistance as the participating States and Territories may require; (iv) to assess the status of aviation safety in the participating States and Territories on request by such States and Territories; (v) to provide training for aviation safety inspectors with respect to the aviation safety standards and practices of the participating States and Territories, and other training as necessary; (vi) to seek, as desirable, technical, financial and other support from external sources for the operation of the System; (vii) to undertake such other related activities as may be required. ARTICLE 5 STRUCTURE 1. The System shall comprise a Board of Directors and a System Coordinator whose respective composition and functions shall be as set out in Articles 6, 7, 8 and 9. ARTICLE 6 BOARD OF DIRECTORS 1. The Board of Directors shall comprise a designated representative, or his, or her representative, of the Civil Aviation Authority of each participating State or Territory, whose responsibilities in the State or Territory of the designating Authority shall include matters relating to aviation safety. 2. The Secretary General of the Caribbean Community, or his, or her representative shall be a member of the Board of Directors in the capacity of an observer. Representatives of other agencies which provide assistance to the System may be approved by the Board of Directors to participate in its meetings as observers if such agencies so request. 3. The Board of Directors shall establish its own rules of procedures and shall meet at least twice every year. At their first meeting of each year the Board shall elect a Chairperson who shall hold office until a new Chairperson is elected. 15 AUG 05 Page 23 RASOS POLICY AND PROCEDURES MANUAL ARTICLE 7 FUNCTIONS OF THE BOARD OF DIRECTORS 1. The functions of the Board of Directors shall be as follows: (i) to nominate a candidate for the position of System Coordinator and to advise the Secretary General of the Caribbean Community with respect to the appointment of that person; (ii) to approve the financial structure and an annual Programme of Activities and Budget for the System, and a formula, if necessary, for contributions to be made by participating States and Territories to the approved Budget; (iii) to examine expenditure and approve the accounts of the System; (iv) to consider and approve an annual report of the activities of the System; (v) to assess and approve applications by States or Territories seeking to participate in the System; (vi) to consider and approve proposals to amend these Rules and Procedures; (vii) to consider and determine matters relating to the disposal of assets of the System and the settlement of outstanding commitments in the event that activities of the System are suspended in accordance with Article 16; (viii) to appoint financial auditors; and (ix) to consider and determine policy or any other matter within the scope of the System. ARTICLE 8 SYSTEM COORDINATOR 1. The System Coordinator shall be the Chief Executive Officer of the System and shall be appointed by the Secretary General of the Caribbean Community (in accordance with the provisions of Article 7 (i)). 2. The System Coordinator shall be responsible to the Board of Directors through its Chairperson and shall seek, as necessary, technical and logistic support from the International Civil Aviation Organization or other relevant agencies. 15 AUG 05 Page 24 RASOS POLICY AND PROCEDURES MANUAL ARTICLE 9 FUNCTIONS OF THE SYSTEM COORDINATOR 1. The functions of the System Coordinator shall be as follows: (i) to convene and service meetings of, and to provide secretarial services to, the Board of Directors; (ii) to prepare for the approval of the Board of Directors and annual Programme of Activities and Budget for the System and to implement, in collaboration with the participating States and Territories the Programme of Activities and Budget approved by the General Board, including assessment missions, requested by participating States and Territories; (iii) to maintain current records pertaining to the Civil Aviation Authorities of the participating States and Territories, the availability of aviation inspectors, aircraft registry, the number and category of licensed aviation personnel and other relevant matters; (iv) to exchange such information as is necessary with the participating States and the Territories and agencies concerned; (v) to prepare and annual report of the activities of the System for the approval of the Board of Directors; (vi) to coordinate with the participating States and Territories the designation of aviation inspectors and to summon such inspectors as required to conduct inspections; (vii) to manage the delivery of technical support to participating States and Territories through the pooling of specialist technical resources; (viii) to monitor the activities of specialists and type rated airworthiness and operations inspectors in order to avoid the duplication of inspections; (ix) to establish and maintain a roster of aircraft accident and incident investigators who are available to the System from the participating States and Territories; (x) to facilitate the sharing or resources by air operators and maintenance organizations for the conduct of in-depth inspections; and (xi) to perform such other functions within the scope of the System as may be entrusted to the System Coordinator. 15 AUG 05 Page 25 RASOS POLICY AND PROCEDURES MANUAL ARTICLE 10 TECHNICAL SUPPORT 1. Technical support to the participating States and Territories shall embody common guidelines for oral and written examinations and common standards for practical skill tests to facilitate the interchange and mutual recognition of licenses. 2. The System Coordinator, aircraft accident or incident investigators, aviation inspectors and other personnel attached to the System shall be allowed free movement among participating States and Territories during the course of duty. ARTICLE 11 PERSONNEL NEUTRALITY 1. The System Coordinator, Aviation Inspectors, (aircraft accident or incident investigators and other personnel) assigned to the System shall neither request nor shall they receive instructions in the performance of their duties from anuy Authority outside the System. ARTICLE 12 FINANCE 1. The annual Budget of the System and its financing shall be determined by the Board of Directors on the basis of recommendations submitted by the System Coordinator. 2. Startup and running costs of the System shall be shared equitably by participating States and Territories. The cost of services provided by the System directly to a participating State or Territory shall be recoverable from that State or Territory. 3. The Board of Directors may suspend the provision of services to a particular State or Territory if the financial obligations of that State or Territory are outstanding after a period of six months. ARTICLE 13 DISPUTES 1. Participating States and Territories shall seek to resolve any dispute which might arise with respect to the provisions of these Rules and Procedures, first, through consultations between the parties concerned or at the level of the Board of Directors, failing which, the matter in dispute may be referred for settlement, at the request of either party, to a Dispute Settlement Panel with suitably qualified aviation expertise constituted in accordance with Paragraph 2 of this Article. 15 AUG 05 Page 26 RASOS POLICY AND PROCEDURES MANUAL 2. The parties in dispute may agree to appoint one member who shall constitute the Dispute Settlement Panel. Failing such an agreement each party in dispute shall appoint one member to the Panel and the two members so appointed shall appoint the third member. If one party fails to appoint a member within two months of receipt of request to do so from the other party, that other party may request the Secretary General of the Caribbean Community to appoint the second member. If the two members appointed fail to agree on the appointment of the third member, either party may request the Secretary General to appoint also the third member, and the three members so appointed shall constitute the Panel. The Secretary General, in appointing a member, may seek the assistance of the International Civil Organization in securing a member from its roster of suitably qualified aviation experts which it maintains. 3. The Dispute Settlement Panel when constituted shall establish its own procedures and shall reach a decision within six months of its constitution unless the parties in dispute agree otherwise. 4. If one member constitutes the Panel the cost of that member shall be shared equally between the parties. If three members constitute the Panel each party shall be responsible for the costs of its own member and the costs of the third member, as well as the costs incurred by the Panel, shall be divided equally between the two parties. The Panel may, however, take a decision with respect to the division of costs. 5. Each party shall be responsible for its representation in the proceedings before the Panel. 6. The Panel’s determination on the substance of the dispute shall be binding on the parties in dispute. However, its decisions with respect to remedies shall be recommendations to the Board of Directors for further action. ARTICLE 14 ENTRY INTO FORCE 1. These Rules and Procedures shall enter into force upon the receipt by the Secretary General of the Caribbean Community of an appropriate communication of their approval by four participating States and Territories. The Secretary General shall immediately provide copies of such communication to all participating States and Territories. ARTICLE 15 AMENDMENTS 1. Any participating State or Territory or the System Coordinator may propose an amendment to these Rules and Procedures. Such proposal shall be presented to 15 AUG 05 Page 27 RASOS POLICY AND PROCEDURES MANUAL the Board of Directors for consideration and determination. ARTICLE 16 TERMINATION 1. Any participating State or Territory may withdraw from the System at any time by giving twelve months notice of its Chairperson of the Board of Directors who shall immediately notify all other participating States and Territories as well as the Secretary General of the Caribbean Community. Withdrawal shall take effect on the expiry of the period of notice unless such notice is withdrawn earlier. 2. All activities of the System shall be suspended immediately upon the withdrawal of all participants. If one or more participants withdraw, the System Coordinator shall examine the impact of such withdrawal on the execution of the functions of the System and submit a report with appropriate recommendations to the Board of Directors including, as necessary, recommendations concerning the disposal of assets and settlement of commitments. 3. Participating States and Territories shall honour any obligation assumed during their participation in the System. ************************ 15 AUG 05 Page 28 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 29 RASOS POLICY AND PROCEDURES MANUAL PART 1 CHAPTER 3 RASOS ORGANIZATION 15 AUG 05 Page 30 RASOS POLICY AND PROCEDURES MANUAL RASOS ORGANIZATION Chairman RASOS Board CARICOM SECRETARIAT Coordinator and Staff Working Groups Regs and Standards Flight Testing Inspection Forms Personnel Licensing Foreign Repair Stations Aerodrome Certificaion Aviation Security Any New Working Groups Jamaica CAA OECS DCA Guyana CAA Haiti OFNAC Suriname CASAS Trinidad and Tobago CAA Barbados DCA 5 Ops 5 AW 1 Cabin/DG 1 Aero/AvSec (auditor) 2 Ops 3 AW 1 Aero 1 AvSec 1 Ops 2 AW 1 Aero 1 AvSec 1 Ops 1 AW 1 Aero 1 AvSec 2 Ops/DG 2 AW 1 Aero 1 AvSec 2 Ops 3 AW 1 Aero, 1 AvSec (auditor) 1 Cabin/DG 2 AW 2 Aero 2 Avsec (1 auditor) 15 AUG 05 Page 31 RASOS POLICY AND PROCEDURES MANUAL Part 1 Chapter 4 Administrative Procedures for the Operation of the RASOS Board 15 AUG 05 Page 32 RASOS POLICY AND PROCEDURES MANUAL REGIONAL AVIATION SAFETY OVERSIGHT SYSTEM (RASOS) ADMINISTRATIVE PROCEDURES FOR THE OPERATION OF THE BOARD OF RASOS 1. INTRODUCTION The Chairman and Members of the Board of the RASOS perform a specific set of functions which are geared to meeting the mission of the RASOS and serving its best interest. Their main responsibility lies in planning, monitoring and controlling the activities of the System to ensure the optimization of the resources of the System and the achievement of its stated objectives. They do this by ensuring that Board decisions, some of which are translated into policy, are implemented, and that the System operates within the agreed geographical, financial and administrative constraints. This is achieved by monitoring the results of the implementation of policies, strategies and other measures. It is important therefore that the Board operates in accordance with the best practices of good corporate governance. The Board should also ensure that the policies, procedures and objectives of the System are so well-defined as to rule out any ambiguity. With these in place and effective communication among the Board members, the Board would be better equipped to fulfill its mandate. It is necessary therefore, that Members of the Board by demonstrating complementary skills, knowledge and experience function as a dynamic, well-balanced team. It is important, too, that Members take particular note that the due democratic process is observed at Board meetings. The guidelines set down herein, crystallize the more salient aspects of the duties and functions of the Board of Directors and of its relationship with Management of the System 2. FUNCTIONS OF SYSTEM The functions of the System shall be as follows: 2.1 to share the technical and other resources of participating States and Territories in support of their safety oversight programmes with a view to their maintaining, or ensuring fulfilment of, their obligations 15 AUG 05 Page 33 RASOS POLICY AND PROCEDURES MANUAL emanating from the Convention on International Civil Aviation and its Annexes; 2.2 to promote the adoption and application of harmonised regulations, standards and practices in the areas of Personnel Licensing, Aircraft Operations and Airworthiness by the participating States and Territories; 2.3 to plan and support the provision of such advisory services and assistance as the participating States and Territories may require; 2.4 to assess the status of aviation safety in the participating States and Territories on request by such States and Territories; 2.5 to provide training for aviation inspectors with respect to the aviation safety standards and practices of the participating States and Territories, and other training as necessary; 2.6 to seek, as desirable, technical, financial and other support from external sources for the activities of the System; and 2.7 to undertake such other related activities as may be required. 3. FUNCTIONS OF THE BOARD OF DIRECTORS – RASOS The functions of the Board of Directors shall be as follows: 3.1 to appoint a candidate for the position of System Coordinator and to advise the Secretary General of the Caribbean Community with respect to the appointment of that person; also, to appoint staff to the Coordinator’s Office; 3.2 to approve the financial structure and an annual Programmes of Activities and Budget for the System, and a formula, if necessary, for contributions to be made by participating States and Territories to the approved Budget; 3.3 to examine the expenditure and approve the accounts of the System; 3.4 to consider and approve an Annual Report of the activities of the System; 3.5 to assess and approve applications by States or Territories seeking to participate in the System; 3.6 to consider ad approve proposals to amend these Rules and Procedures; 15 AUG 05 Page 34 RASOS POLICY AND PROCEDURES MANUAL 3.7 to consider and determine matters relating to the disposal of assets of the System and the settlement of outstanding commitments in the event that activities of the System are suspended in accordance with Article 16. 3.8 to appoint financial auditors; and 3.9 to consider and determine policy or any other matter within the scope of the System. 4. RESPONSIBILITIES OF THE CHAIRMAN 4.1 The Chairman, or in his absence the Deputy Chairman, shall preside at all meetings of the Board and where both the Chairman and the Deputy Chairman are for any reason unable to preside at a meeting, the members present may appoint a member preside at that meeting. 4.2 To ensure at. all times the recognition by the Board of the distinction between Board issues and Management issues as it relates to the duties and functions of the System Coordinator. 4.3 Provide liaison between the Board and the System Coordinator of the System and in this context: a. b. c. to act as the executive voice of the Board between meetings; To establish the functional targets and monitor , the execution of Board Decisions through the System Coordinator In conjunction with the Deputy Chairman, monitor and reappraise the performance of the System Coordinator 4.4 To act as the focal point between the Board and other external or international agencies. such as ICAO, FAA, IATA etc. 4.5 To ensure that Board Members are adequately informed of all activities taking place within the RASOS operations and in Member authorities. 4.6 To keep the RASOS mission and pursuit of objectives under constant review. 4.7 The Chairman may at any time call a special meeting of the Board and shall call such a meeting within seven days of the receipt of a requisition for that purpose addressed to him and signed by any three members. 4.8 To ensure that all Board Members are encouraged to make a contribution to the Board’s deliberations. 15 AUG 05 Page 35 RASOS POLICY AND PROCEDURES MANUAL 4.9 To represent the System at the highest level in dealings with outside agencies. 4.10 To be subject to the guidelines governing the other Board Members. 5. RESPONSIBILITIES OF BOARD MEMBERS 5.1 As a general rule, Board Members should familiarize themselves with the Civil Aviation environment within the RASOS member States such as aviation legislation and regulations, the Chicago Convention, its Annexes and other guidance documents. 5.2 Board Members are required to have adequate knowledge of the activities of the System. 5.3 Board Members should establish and maintain a comfortable working relationship with each other, and should function as a team. Given the geographic separation of Board members, effective communication is critical to an effective working relationship. In this regard, the System Coordinator should compile and circulate a contact list for all Board members. This should include email addressees, home, cell and office phone numbers. 5.4 RASOS matters should not be discussed by Board Members with outsiders except to Directors, Boards and Governments. 5.5 Board Members should work through their Chairman and not get involved in the operational management of the System nor should they issue instruction to the System Coordinator especially if these instructions conflict with decisions of the Board. 5.6 Board Members should not participate in decisions where a selfinterest is involved. Such self-interest should be disclosed and recorded at that point in time. 5.7 The quorum of the Board shall consist of five members. 5.8 Decisions of the Board shall be adopted by a majority of the vote and in a case in which the voting is equal, the person presiding at the meeting shall in addition to his original vote have a casting vote. 5.9 The Board Members shall ensure Minutes of -the proceedings of meetings be duly entered in the books provided for the purpose: -Of recording all the names of the Board Members present at each meeting of the Board Members and of any Committee of Members; 15 AUG 05 Page 36 RASOS POLICY AND PROCEDURES MANUAL -Of recording all decisions made by the Board Members and of any Committee of Members; -Of recording all resolutions and proceedings of general meetings and of meetings of the. Members and Committees; -Of recording all appointments of officers. 5.10 The Board Members. shall ensure that up-to-date, accurate accounts shall be kept. The books of account shall be kept at the registered office of the RASOS. 5.11 Board Members should assist and be supportive of the management of the System and offer constructive criticism where applicable. They should refrain from highlighting weaknesses without proposing solutions that are constructive and workable. 5.12 Board Members should not avail themselves of the use of facilities and/or assets of the System without prior approval of the Board. 5.13 Board Members should devote enough time to their duties and assignments given by the Board. If unable to arrange a proper time-table to do same, and/or if there are continuing conflicts of interest in critical issues, Board Members should tender their resignations. 6. RESPONSIBILITIES OF THE SYSTEM COORDINATOR 6.1 The Systems Coordinator shall be the Chief Executive Officer of the System and shall be appointed by the Secretary General of the Caribbean Community in accordance with the provisions of Article 7(i). 6.2 The Systems Coordinator shall be responsible to the Board of Directors through its Chairperson and shall seek, as necessary, technical and logistic support from the International Civil Aviation Organization or other relevant agencies. 6.3 To convene and service meetings of, and to provide secretarial services to the Board of Directors. 6.4 To prepare for the approval of the Board of Directors and annual Programme of Activities and Budget for the System and to implement, in collaboration with the participating States and Territories, the Programmed of Activities and Budget approved by the General Board, including assessment missions requested by participating States and Territories. 15 AUG 05 Page 37 RASOS POLICY AND PROCEDURES MANUAL 6.5 To maintain current records pertaining to the Civil Aviation Authorities of the participating States and Territories, the availability of aviation inspectors, aircraft registry, the number and category of licensed aviation personnel and other relevant matters. 6.6 To exchange such information as is necessary with the participating States and the Territories and agencies concerned. 6.7 To prepare an Annual Report of the activities of the System for the approval of the Board of Directors. 6.8 To coordinate with the participating States and Territories the designation of aviation inspectors and to summon such inspectors as required to conduct inspections. 6.9 To manage the delivery of technical support to participating States and Territories through the pooling of specialist technical resources. 6.10 To monitor the activities of specialists and type rated airworthiness and operations inspectors in order to avoid duplication of inspections. 6.11 To establish and maintain a roster of aircraft accident and incident investigators who are available to the System from the participating States and Territories. 6.12 To facilitate the sharing of resources by air operators and maintenance organizations for the conduct of in-depth inspections; and 6.13 To perform such other functions within the scope of the System as may be entrusted to the System Coordinator. 7. METHOD OF COMMUNICATION Matters of a routine nature that need the attention and approval of the Board of Directors outside of normal Board meetings should be forwarded to all Members be email. Members should be requested to provide their comments and feedback on these matters by a given date If no comment or feedback is submitted by the stipulated date, the matters will be deemed to be approved. Very urgent matters should be addressed via teleconferencing among Board Members. 15 AUG 05 Page 38 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 39 RASOS POLICY AND PROCEDURES MANUAL PART 2 POLICIES AND ADMINISTRATIVE PROCEDURES FOR THE OPERATION OF THE RASOS COORDINATOR OFFICE 15 AUG 05 Page 40 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 1 Administrative Procedures for the Operation of the Coordinator Office 15 AUG 05 Page 41 RASOS POLICY AND PROCEDURES MANUAL ADMINISTRATIVE PROCEDURES FOR THE OPERATION OF THE COORDINATORS OFFICE 1.0 Introduction The RASOS Memorandum of Understanding describes the formation of a position called the Coordinator and states that the office will have a staff. The RASOS Board determined that the office of the Coordinator and staff shall be located in one of the member states and should be provided with administrative and financial management support services by the member authority responsible for that state’s safety oversight. An interim Coordinator and office space has been provided by the JCAA since the formation of the Coordinator office. The interim arrangements are made pending the development of the RASOS into an institution of the CARICOM. 2.0 Staffing The Coordinator office is to be staffed with the Coordinator, the Assistant Coordinator and the Administration Officer. Interim staffing requires that the persons in these positions be employed to a member authority and seconded to the Coordinator office. The Board has determined that once the interim period is finished the Coordinator and the Assistant Coordinator positions may be filled by RASOS-wide competition or by appointments and that the Administration officer position may continue to be filled by local competition in the host state. 3.0 Coordinator Office Job Descriptions Job descriptions for the Coordinator, Assistant Coordinator and Administration Officer are in Appendices 1, 2 and 3 to this chapter. These job descriptions may be changed with the approval of a quorum of the RASOS Board. 4.0 Office Space, Furniture and Equipment The host state/authority shall be responsible for provision of office space suitable for the operation of the Coordinator office. This may be at no cost to the RASOS, however, costs for local office services, telephones, and administrative and financial management support services provided by the host state/authority may be recovered from the RASOS. The office shall be furnished with suitable office furniture. It shall be the responsibility of the host to maintain the office space and costs of repairs to the office and to furniture provided with the office shall not be recovered from the RASOS. Repairs to other equipment and furniture owned by the RASOS shall be the responsibility of the RASOS. An asset inventory shall be maintained by the RASOS. 15 AUG 05 Page 42 RASOS POLICY AND PROCEDURES MANUAL 5.0 RASOS Filing, Correspondence and Communication Systems The Coordinator shall ensure that appropriate records and files are maintained at the RASOS office to support the RASOS operations. It shall be the duty of the Administrative Officer to conduct the filing operations. The files maintained at the RASOS Office are detailed in Appendix 4 to this chapter. Files more than five years old may be archived. The files shall be kept in locked metal cabinets and the keys shall be kept by the Coordinator, Assistant Coordinator and Administration Officer. Due to the sensitive nature of some RASOS files every effort shall be made to maintain the confidentiality of RASOS files and an appropriate document shredder shall be used to destroy and render unreadable any files or documents that are to be discarded. The Chairman and Board of the RASOS shall have access to all RASOS files, however, Board member access to files dealing specifically with other RASOS states/authorities by Board members will require the agreement of the respective Director from that state/authority. As most RASOS communications are conducted via email it will be necessary to file records of pertinent email correspondence. A letter book shall be maintained that contains all outgoing letter and memorandum correspondence, not including email correspondence. Where email is not possible the RASOS communications shall be achieved by facsimile transmission and/or by normal mail depending on the priority required. Where email correspondence is utilized all members are encouraged to use the secure RASOS Internet Web site email system as it offers 128 bit encrypted secure communications and relatively good anti-virus protections. Use of free public email systems such as Hotmail or Yahoo are to be discouraged for official communications. Telephone may be used, however, in order to keep costs to a minimum it should be used very sparingly for long distance calls. RASOS staff shall own and shall be reimbursed for the use of their mobile telephones for monthly service including roaming charges and for all official calls. RASOS telephone and facsimile access numbers are routinely prepared and distributed with the lists of attendees for Board Meetings and will not be maintained in this manual. 6.0 RASOS Web Site The RASOS Web Site offers a powerful medium for dissemination of information and data within RASOS. It offers public access for general information and aviation safety information in unencrypted text and image folders. It offers secure access to selected RASOS files, information, records and data via password protected 128 bit encrypted software. It offers unlimited email for RASOS member staff and for selected agencies and organizations participating with RASOS. The RASOS email address list is attached as Appendix 5 to this chapter. The Web Site also offers links to RASOS member Web Site home pages and to other organizations and agencies. The RASOS Website is maintained by a contracted service provider and local technical contract maintenance. It is the responsibility of the Coordinator office to maintain the content of the Web Site and any RASOS member wishing to post information or data on the Web Site 15 AUG 05 Page 43 RASOS POLICY AND PROCEDURES MANUAL must submit it through the Coordinator. The RASOS Web Site shall exist and be maintained independent from any host state/authority networks or servers. The RASOS Web Site offers secure downloadable data files and forms that may be accessed by use of the appropriate password and may be accessed via any computer that has Internet access. RASOS employees, RASOS Directors and RASOS member state/authority staff who have been authorized to access the members only secure parts of the RASOS Web Site shall not give the access passwords to any person who is not specifically authorized to have access to the secure part of the site. Persons contravening this security requirement will be removed from secure access and email privileges. 7.0 Personal Use of RASOS Equipment RASOS office equipment and telephones are for official use. Personal telephone calls on RASOS telephones are permitted, for example, for brief family or personal calls, however, the lines are for official use and should be kept free for official calls. Personal long distance calls and personal calls to non toll-free numbers incur charges and these must be reimbursed to RASOS via the host organization cashier using approved methods. Personal use of RASOS equipment such as computers, printers, cameras, copiers and scanners is not permitted. 15 AUG 05 Page 44 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 45 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 1 Appendix 1 Coordinator Job Description 15 AUG 05 Page 46 RASOS POLICY AND PROCEDURES MANUAL JOB DESCRIPTION RASOS COORDINATOR The Regional Safety Oversight System is an organization created to be an executive agency of the Association of Civil Aviation Authorities of the Caribbean and is funded by contributions from participating States. The “RASOS” office and staff are currently located in Jamaica and managed by a Coordinator. The Coordinator is supported by the Assistant Coordinator and Administrative Officer. Either the Coordinator or the Assistant Coordinator office may be staffed with either flight operations or an airworthiness expert and the normal situation is that both areas of expertise must be represented in the office. The job descriptions reflect this by specifying or to denote either type of expert technical duties. 15 AUG 05 Page 47 RASOS POLICY AND PROCEDURES MANUAL Qualifications, Responsibilities and Duties of the Regional Safety Oversight System (RASOS) Coordinator (where the incumbent is a flight operations expert). Qualifications 1. Ten years experience and 5000 hours as pilot in command of large aircraft and at least 5 years experience as a Flight Operations Inspector with type rating on at least one large aircraft and a current ATPL license, instrument rating and proficiency check on one of the large aircraft operated in the System. 2. Substantial management experience in a senior capacity with one or more Civil Aviation Authorities or in an international environment with responsibility for flight safety regulatory, procedural and surveillance matters including proven ability in preparing reports and technical documents and experience in preparation of manuals and documents related to flight operations. 3. Considerable experience in certification, inspection, audit of air operators and the flight testing of air operator pilots in flight simulators and aircraft. 4. Sound knowledge of ICAO Standards, Recommended Practices and Guidance material related to flight safety. 5. Sound knowledge of the requirements for the issue and validation of air operator certificates, personnel licenses and aerodrome certificates. 6. Fluent command of the English language; a desirable asset would be capability in French or Spanish. 7. Initiative, tact, sound judgement and the ability to maintain harmonious working relationships. 7. A university degree or equivalent professional qualifications and experience. 15 AUG 05 Page 48 RASOS POLICY AND PROCEDURES MANUAL Qualifications, Responsibilities and Duties of the Regional Safety Oversight System (RASOS) Coordinator (where the incumbent is an airworthiness expert). QUALIFICATIONS 1. A university degree in aeronautical engineering or equivalent recognized professional qualifications and experience such as an aeronautical maintenance engineer license including substantial experience in a senior capacity with one or more Civil Aviation Authorities or in an international environment with responsibility for airworthiness safety regulatory, procedural and surveillance matters including proven ability in preparing reports and technical documents and experience in preparation of manuals and documents related to aircraft maintenance. 2. Wide experience in certification, inspection, and audit of air operators and aircraft maintenance organizations. 3. Sound knowledge of ICAO Standards, Recommended Practices and Guidance material related to airworthiness. 8. Sound knowledge of the requirements for the issue and validation of approved maintenance organization certificates and maintenance personnel licenses. 9. Fluent command of the English language. Some capability in French or Spanish is desirable. 6. Initiative, tact, sound judgement and the ability to maintain harmonious working relationships. 8. Familiarity with multi-nationally utilized regulations such as JARs and FARS. 15 AUG 05 Page 49 RASOS POLICY AND PROCEDURES MANUAL RESPONSIBILITIES Under the general direction of the Board of Directors of the RASOS the Coordinator shall be responsible for carrying out the directions of the Board by : 1. Coordinating the activities of the Regional Safety Oversight System based on the provisions on safety of the Convention on International Civil Aviation and with the standards and recommended practices in the Annexes to the Convention, with the ICAO guidelines and with the procedures, standards, and regulations that are adopted in the participating states. 2. Providing technical assistance and advice to ensure that each participating state achieves a uniform degree of aviation safety oversight that meets international standards. 3. Providing technical assistance and advice to ensure that each participating state may update and harmonize its procedures, safety standards, guidance material, inspector training and, to the extent possible, its regulations for civil aviation with other participating States. 4. Promoting and assisting with the safe and efficient development of civil aviation in the participating States. 5. Carrying out safety inspections and assessments and informing the participating States about the status of aviation safety in the region. 6. Assisting participating States that do not satisfy the aviation safety levels established in the standards and regulations in force to complete the necessary corrective steps. 7. Facilitating the pooling and sharing of regional technical expertise and mobilizing resources from multilateral and bilateral sources to complement and supplement and train the technical inspector resources available to the Region. 8. Developing and maintaining a technical library in support of the activities. 9. Developing and implementing the RASOS work program, RASOS budget and projects approved by the Board. 10. Coordinating and directing the work of aviation safety inspectors with a wide range of expertise drawn from various national directorates And the participating States. 11. Maintaining technical records concerning aeronautical personnel and aircraft registered in participating States. 12. Supervising the activities of the Assistant Coordinator, the Technical 15 AUG 05 Page 50 RASOS POLICY AND PROCEDURES MANUAL Administrative Officer, technical experts and inspectors assigned to the RASOS. 13. Representing ACAAC Regional Safety Oversight System at international aviation forums and meetings including ICAO, FAA, IATA, IFALPA, Flight Safety International, UK CAA, Transport Canada, and at meetings up to Ministerial level in participating States and other involved States. 14. Maintaining professional credentials as an inspector. DUTIES 1. Reporting to the Board of Directors, manage, coordinate and administrate the project and approved sub-projects. 2. Develop a detailed work programme covering the objectives, outputs and activities contained in the RASOS project document and manage the resources involved in carrying out the work plan. 3. Develop procedures and guidelines to be followed in the scheduling and conducting of inspections and surveillance activities, and responding to ad hoc requests for supplemental assistance in aviation safety related matters. 4. Use available resources to develop a series of manuals related to the certification and inspection of air operators and/or aircraft maintenance organizations to be used by regional and national inspector participating in the RASOS project. 5. Develop the annual flight operations or airworthiness inspection schedule for participating administrations in accordance with the procedures and guidelines in paragraph 3 above. 6. Coordinate the use of inspectors from one participating administration to carry out surveillance and provide supplemental and advisory services to other participating administrations 7. Systematically provide technical advice, guidance and assistance to develop and harmonize licensing standards, procedures and guidance material in participating administrations. 8. Organize, coordinate and conduct workshops and seminars and provide on the job training on job functions for regional and national flight operations or airworthiness inspectors to qualify them for the full range of tasks related to flight operations or airworthiness and provide training and briefings to inspectors from participating administrations who are assigned to work with the RASOS in order to assist with inspection and surveillance duties. 15 AUG 05 Page 51 RASOS POLICY AND PROCEDURES MANUAL 9. Perform flight operations or airworthiness certification and surveillance functions directly on behalf of participating administrations including assistance in the issuance of operations specifications, certification of airmen or aircraft maintenance engineers, review and approval of operations or maintenance manuals, aircrew or maintenance training and checking programs and performance of regularly scheduled operator surveillance, inspection and monitoring. 10. Conduct with Assistant Coordinator, periodic evaluation of safety oversight capability in participating administrations and provide reports to those administrations. 11. Act as Coordinator and Team Leader of RASOS and assist as required in its formation. 12. Provide periodic reports to the Board and inspection and evaluation reports to individual administrations. 12. Perform other relevant duties assigned in his field of specialization. Working Conditions The contract requires that the Coordinator be based at the RASOS Office, currently located in Kingston, Jamaica on a full time basis. A great deal of travel is required (up to 100 days per year) to and within the participating States in the Caribbean region and to foreign states. The office work requires detailed analysis and concentration and the travel involves work in urban and remote areas of the participating States, exposure to various hazards and weather at accident sites, in aircraft cockpits and cabins in flight in tropical and cold climates, or on aerodromes. The nature of the work requires the incumbent to operate in various cultures in developing countries with safety oversight organizations and civil aviation industries in varying stages of development and requires the exercise of a good deal of sensitivity, empathy, tact and interpersonal communication skills. Or, in addition to the above, when the incumbent is a flight operations expert, the coordinator is required to maintain a current pilot license and this requires periods of intense personal training and study and testing in simulators and/or aircraft in flight as well as maintenance of a Category One pilot medical certificate. Concentration is required during pilot testing in flight simulators and aircraft. Inspection, monitoring and testing in aircraft involves flight in the cockpit of aircraft being operated in emergency configurations during flight and landing and take off. 15 AUG 05 Page 52 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 53 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 1 Appendix 2 Assistant Coordinator Job Description 15 AUG 05 Page 54 RASOS POLICY AND PROCEDURES MANUAL JOB DESCRIPTION RASOS ASSISTANT COORDINATOR Note: The Regional Safety Oversight System is an organization created to be an executive agency of the Association of Civil Aviation Authorities of the Caribbean and is funded by contributions from participating States. The “RASOS” office and staff are currently located in Jamaica and managed by a Coordinator appointed by the RASOS Board of Directors. The Coordinator is supported by the Assistant Coordinator and Administrative Officer. Either the Coordinator or the Assistant Coordinator office, may be staffed with either a flight operations or an airworthiness expert and the normal situation is that both areas of expertise must be represented in the office. The job descriptions reflect this by specifying or to denote either type of expert technical duties. 15 AUG 05 Page 55 RASOS POLICY AND PROCEDURES MANUAL Qualifications, Responsibilities and Duties of the RASOS Assistant Coordinator (where the incumbent is an airworthiness expert). QUALIFICATIONS 3. A university degree in aeronautical engineering or equivalent recognized professional qualifications and experience such as an aeronautical maintenance engineer license including substantial experience in a senior capacity with one or more Civil Aviation Authorities or in an international environment with responsibility for airworthiness safety regulatory, procedural and surveillance matters including proven ability in preparing reports and technical documents and experience in preparation of manuals and documents related to aircraft maintenance. 4. Wide experience in certification, inspection, and audit of air operators and aircraft maintenance organizations. 3. Sound knowledge of ICAO Standards, Recommended Practices and Guidance material related to airworthiness. 10. Sound knowledge of the requirements for the issue and validation of approved maintenance organization certificates and maintenance personnel licenses. 11. Fluent command of the English language. Some capability in French or Spanish is desirable. 6. Initiative, tact, sound judgement and the ability to maintain harmonious working relationships. 8. Familiarity with multi-nationally utilized regulations such as JARs and FARS. 15 AUG 05 Page 56 RASOS POLICY AND PROCEDURES MANUAL Qualifications, Responsibilities and Duties of the Regional Safety Oversight System (RASOS) Coordinator (where the incumbent is a flight operations expert). QUALIFICATIONS 4. Ten years experience and 5000 hours as pilot in command of large aircraft and at least 5 years experience as a Flight Operations Inspector with type rating on at least one large aircraft and a current ATPL license, instrument rating and proficiency check on one of the large aircraft operated in the System. 5. Substantial management experience in a senior capacity with one or more Civil Aviation Authorities or in an international environment with responsibility for flight safety regulatory, procedural and surveillance matters including proven ability in preparing reports and technical documents and experience in preparation of manuals and documents related to flight operations. 6. Considerable experience in certification, inspection, audit of air operators and the flight testing of air operator pilots in flight simulators and aircraft. 4. Sound knowledge of ICAO Standards, Recommended Practices and Guidance material related to flight safety. 12. Sound knowledge of the requirements for the issue and validation of air operator certificates, personnel licenses and aerodrome certificates. 13. Fluent command of the English language; a desirable asset would be capability in French or Spanish. 7. Initiative, tact, sound judgement and the ability to maintain harmonious working relationships. 14. A university degree or equivalent professional qualifications and experience. 15 AUG 05 Page 57 RASOS POLICY AND PROCEDURES MANUAL RESPONSIBILITIES Under the direction of the RASOS Coordinator the Assistant Coordinator shall be responsible for: 5. Coordination of the airworthiness or flight operations activities of the RASOS based on the provisions on safety of the Convention on International Civil Aviation and with the standards and recommended practices in the Annexes to the Convention, with the ICAO guidelines and with the procedures, standards, and regulations for airworthiness or flight operations that are adopted in the participating States. 6. Providing technical assistance and advice to ensure that each participating State may achieve a uniform degree of aviation maintenance or flight operations safety oversight that meets international standards. 7. Providing technical assistance and advice to ensure that each participating state may update and harmonize its airworthiness or flight operations procedures and safety standards and, to the extent possible, its regulations for airworthiness or flight operations with other participating States. 8. Promoting the safe and efficient development of aviation maintenance or flight operations in participating States. 9. Assisting the Coordinator in carrying out safety inspections and assessments and informing the participating States about the status of aviation safety in the Region. 10. Assisting participating states that do not satisfy the airworthiness or flight operations safety levels established in the standards and regulations in force to complete the necessary corrective steps. 11. Developing and maintaining a technical library in support of the activities. 15. Developing the RASOS plan to achieve a common aircraft registration standard and procedures and development of a RASOS civil aircraft registry database. 16. Coordinating the work of airworthiness or flight operations inspectors with a wide range of expertise drawn from the various national directorates. 17. Representing RASOS at various international airworthiness or flight operations forums and meetings including ICAO, FAA, IATA, IFALPA, Flight Safety International, UK CAA, Transport Canada, and at meetings up to Director General level in participating States and other involved States. 18. Maintaining professional credentials as an inspector. 15 AUG 05 Page 58 RASOS POLICY AND PROCEDURES MANUAL DUTIES 13. Reporting to the Coordinator, undertake the coordination and administration of the airworthiness or flight operations projects and sub-projects. 14. Develop a detailed work program covering the airworthiness or flight operations objectives, outputs and activities contained in the project document. 15. Assist the Coordinator in developing procedures and guidelines to be followed in the scheduling and conducting of inspections and surveillance activities, and responding to ad hoc requests for supplemental assistance in flight safety related matters. 16. Use available resources to develop a series of manuals related to the certification and inspection of aircraft maintenance or flight operations organizations to be used by regional and national airworthiness or flight operations inspectors assigned to the RASOS project. 17. Develop an annual airworthiness or flight operations inspection schedule for participating administrations in accordance with the procedures and guidelines in paragraph 3 above. 18. Assist the Coordinator to facilitate the use of airworthiness or flight operations inspectors from one participating administration to carry out surveillance and provide supplemental and advisory services to other participating administrations 19. Systematically provide technical advice, guidance and assistance to develop and harmonize personnel licensing standards, procedures and guidance material in participating administrations. 20. Assist the Coordinator to organize and conduct workshops and seminars and provide on the job training on job functions for regional and national airworthiness or flight operations inspectors to qualify them for the full range of tasks related to airworthiness or flight operations safety oversight and provide training and briefings to inspectors from participating administrations who are assigned to work with the RASOS in order to assist with inspection and surveillance duties. 21. Perform airworthiness or flight operations certification and surveillance functions directly on behalf of participating administrations including: assistance in the issuance of maintenance or operations specifications; certification of aircraft maintenance engineers (AME) or aircrew; review and approval of maintenance or operations manuals; review and approval of AME or aircrew training and examination programs; and, performance of regularly-scheduled maintenance or flight operations surveillance. 22. Assist Coordinator with periodic evaluation of safety oversight capability of participating administrations and provision of reports to those administrations. 15 AUG 05 Page 59 RASOS POLICY AND PROCEDURES MANUAL 23. Act as Coordinator in his absence and Airworthiness Team Leader of RASOS and assist as required in its formation. 12. Provide periodic reports to the Coordinator and inspection and evaluation reports to individual administrations. 24. Perform other relevant duties assigned in his field of specialization. Working Conditions The contract requires that the Assistant Coordinator be based at the RASOS Office, currently located in Kingston, Jamaica on a full time basis. A great deal of travel is required (up to 100 days per year) to and within the participating States in the Caribbean region and to foreign states. The office work requires detailed analysis and concentration and the travel and field work involve work in urban and remote areas of the participating States, exposure to various hazards and weather at accident sites, in aircraft maintenance areas and buildings and in aircraft cockpits and cabins in flight in tropical and cold climates, and on aerodromes. The nature of the work requires the incumbent to operate in various cultures in developing countries with safety oversight organizations and civil aviation industries in varying stages of development and requires the exercise of a good deal of sensitivity, empathy, tact and interpersonal communication skills. Or, in addition to the above, where the incumbent is a flight operations expert: the coordinator is required to maintain a current pilot license. This requires periods of intense personal training and study and testing in simulators and aircraft in flight as well as maintenance of a Category One pilot medical certificate. Concentration is required during pilot testing in flight simulators and aircraft. Inspection, monitoring and testing in aircraft involves flight in the cockpit of aircraft being operated in emergency configurations during flight and while landing and taking off. 15 AUG 05 Page 60 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 61 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 1 Appendix 3 Administration Officer Job Description 15 AUG 05 Page 62 RASOS POLICY AND PROCEDURES MANUAL JOB SPECIFICATION & DESCRIPTION JOB SPECIFICATION JOB TITLE: Coordinator Administrative DIVISION: DEPARTMENT: RASOS Coordinator Office - UNIT/LOCATION: Assistant to ACAAC RASOS Kingston Jamaica JOB SUMMARY To assist the ACAAC RASOS Coordinator in carrying out his functions by coordinating and monitoring the activities of each RASOS Member and working groups assigned to tasks as well as assisting in ensuring that work to be done by these and RASOS staff and assigned foreign technical experts, is carried out on a timely basis. QUALIFICATIONS & EXPERIENCE Bachelors Degree in Public Administration, Management Studies, Aviation related area, International Relations or equivalent from a reputable institution. Three (3) years experience at an Administrative level or equivalent academic experience in a related field. SPECIFIC KNOWLEDGE REQUIRED: Sound knowledge of local and international Civil Aviation Regulations Sound knowledge of Management principles and practices Sound knowledge of International Air Transport Regulations and latest developments in the field. Sound knowledge of CARICOM and its transportation treaties and protocols. SPECIALISED TECHNIQUES/SKILLS Well developed human relations skills Ability to communicate effectively both orally and in writing 15 AUG 05 Page 63 RASOS POLICY AND PROCEDURES MANUAL Ability to effectively lead and motivate staff Good coordinating skills Well developed analytical skills Ability to act on own initiative Well developed computer skills within the MS Office Suite WORKING HOURS: Monday to Thursday Friday 8:30 a.m. to 5:00 p.m. 8:30 a.m. to 4:00 p.m. WORKING CONDITIONS: Normal office environment Required to attend meetings, seminars, workshops, conferences etc. both locally and overseas Required to work overtime when necessary JOB DESCRIPTION REPORTING AND ORGANIZATIONAL RELATIONSHIPS REPORTS TO: RECEIVED: NATURE OF SUPERVISION Directly: RASOS Coordinator Occasional supervision as necessary to keep informed and to monitor effectiveness and accuracy based on functional policies. SUPERVISION GIVEN TO: NATURE OF SUPERVISION GIVEN: Directly: 15 AUG 05 Page 64 RASOS POLICY AND PROCEDURES MANUAL LIAISES WITH: Internally: RASOS: Coordinator, Assistant Coordinator, Technical Experts; JCAA: Director General, Deputy Director General Regulatory Affairs, Financial Controller, Legal Consultant, Personnel Manager, Office Manager, Librarian Externally: RASOS Chairman and Directors, Federal Aviation Administration, UK CAA, Trinidad and Tobago CAA, Suriname CASAS, OECS DCA, Barbados DCA, Guyana CAA, Jamaica CAA, Airline Agencies and Personnel, International Civil Aviation Organization (ICAO), Other Aviation Agencies DUTIES & RESPONSIBILITIES: 1. Coordinate and monitor the activities of the organization to ensure that they are completed and reach the Coordinator and/or Chairman in a timely manner. 2. Work closely with the Coordinator on matters of priority to the RASOS and the Civil Aviation Authorities for which urgent decisions are required. 3. Liaise with Agencies of the Aviation Industry to assist in making agreements with them 4. Assist in drafting policies/regulations for the Organization 5. Assist in the preparation of reports and ensure that required reports are submitted to the Coordinator and/or Chairman on a timely basis. 6. Ensure that the RASOS is represented at local and international conferences pertaining to Aviation 7. Attend meetings with the Coordinator as necessary and recording the minutes of such meetings and preparing such minutes. 8. Keep abreast of issues concerning the organization that may appear in the regional newspapers and communicate with concerned parties when necessary. 9. Keep abreast of local and international changes in Aviation matters pertaining to safety. 10. Respond to State letters on matters of importance in a timely fashion 15 AUG 05 Page 65 RASOS POLICY AND PROCEDURES MANUAL 11. Work closely with the Office Manager to ensure that machinery and equipment is installed on a timely basis. 12. Assist in organizing conferences and seminars being hosted by the RASOS Board or Coordinator. 13. Assist with the preparation and monitoring of Contracts and Projects 14. Assist in developing relevant employee conditions of service, operational procedures and dealing with matters concerning staff welfare. 15. Maintain RASOS records and technical library. 16. Perform other related duties from time to time. AUTHORITY TO: Act on behalf of the Coordinator as necessary on administrative matters for which urgent actions or decisions are required Delegate responsibility to assigned personnel when necessary to assist in completing projects assigned by the Coordinator or Board of Directors Coordinate and monitor work assigned by the Coordinator to working groups or staff to ensure timely completion Establish/implement new operations/administrative procedures subject to approval by the Coordinator PERFORMANCE CRITERIA The job is satisfactorily performed when: Reports are submitted on a timely basis There is a prompt and satisfactory resolution of complaints/queries from concerned parties There is strict compliance with related local and international Civil Aviation requirements This document is a true and accurate description of the position. 15 AUG 05 Page 66 RASOS POLICY AND PROCEDURES MANUAL _____________________________ INCUMBENT/S DATE ______________________ ________________________________ _________________________ 15 AUG 05 Page 67 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 68 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 1 Appendix 4 RASOS Office File List 15 AUG 05 Page 69 RASOS POLICY AND PROCEDURES MANUAL RASOS SYSTEM COORDINATOR FILES SYSCO SYSCO SYSCO SYSCO SYSCO SYSCO SYSCO SYSCO SYSCO SYSCO 1 2 3 4 5 6 7.0 7.1 8.0 9.0 ACAAC ACAAC ACAAC ACAAC ACAAC 1 2 3 4 5 ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 6.0 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 6.10 6.11 ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 7.0 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 15 AUG 05 General Correspondence Coordinator Office and Equipment Coordinator Work Plan Coordinator Budget Coordinator and Staff Travel Coordinator Personnel ICAO Annexes - Amendment Correspondence ICAO General Correspondence CARICOM Correspondence Project Documents, working group records General Correspondence Minutes of ACAAC RASOS Board Meetings ICAO Correspondence FAA Correspondence Other Non-ACAAC non=RASOS CAA Correspondence BARBADOS - General Correspondence BARBADOS - Aviation Law, Regulations, Standards BARBADOS - Inspector Guidance Material BARBADOS - PEL and Data BARBADOS - Operations BARBADOS - Airworthiness BARBADOS - Registry, C of R, C of A and Data BARBADOS - Inspectors / Inspector Training BARBADOS - Security BARBADOS - ATC BARBADOS - Aerodromes BARBADOS - Financial Data Coordinator Office RESERVED FOR BAHAMAS BAHAMAS - General Correspondence BAHAMAS - Aviation Law, Regulations, Standards BAHAMAS - Inspector Guidance Material BAHAMAS - PEL and Data BAHAMAS - Operations BAHAMAS - Airworthiness BAHAMAS - Registry, C of R, C of A and Data BAHAMAS - Inspectors / Inspector Training BAHAMAS - Security BAHAMAS - ATC BAHAMAS - Aerodromes BAHAMAS - Financial Data Coordinator Office Page 70 RASOS POLICY AND PROCEDURES MANUAL ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 9.0 9.1 9.2 9.3 9.4 9.5 9.6 9.7 9.8 9.9 9.10 9.11 ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 10.0 10.1 10.2 10.3 10.4 10.5 10.6 10.7 10.8 10.9 10.10 10.11 BELIZE - General Correspondence BELIZE - Aviation Law, Regulations, Standards BELIZE - Inspector Guidance Material BELIZE - PEL and Data BELIZE - Operations BELIZE - Airworthiness BELIZE - Registry, C of R, C of A and Data BELIZE - Inspectors / Inspector Training BELIZE - Security BELIZE - ATC BELIZE - Aerodromes BELIZE - Financial Data Coordinator Office RESERVED FOR BERMUDA BERMUDA - General Correspondence BERMUDA - Aviation Law, Regulations, Standards BERMUDA - Inspector Guidance Material BERMUDA - PEL and Data BERMUDA - Operations BERMUDA - Airworthiness BERMUDA - Registry, C of R, C of A and Data BERMUDA - Inspectors / Inspector Training BERMUDA - Security BERMUDA - ATC BERMUDA -Aerodromes BERMUDA - Financial Data Coordinator Office RESERVED FOR CAYMAN ISLANDS CAYMAN ISLANDS - General Correspondence CAYMAN ISLANDS - Aviation Law, Regulations, Standards CAYMAN ISLANDS - Inspector Guidance Material CAYMAN ISLANDS - PEL and Data CAYMAN ISLANDS - Operations CAYMAN ISLANDS - Airworthiness CAYMAN ISLANDS - Registry, C of R, C of A and Data CAYMAN ISLANDS - Inspectors / Inspector Training CAYMAN ISLANDS - Security CAYMAN ISLANDS - ATC CAYMAN ISLANDS - Aerodromes CAYMAN ISLANDS - Financial Data Coordinator Office ACAAC ACAAC ACAAC ACAAC ACAAC 11.0 11.1 11.2 11.3 11.4 GUYANA - General Correspondence GUYANA - Aviation Law, Regulations, Standards GUYANA - Inspector Guidance Material GUYANA - PEL and Data GUYANA - Operations 15 AUG 05 Page 71 RASOS POLICY AND PROCEDURES MANUAL ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 11.5 11.6 11.7 11.8 11.9 11.10 11.11 GUYANA - Airworthiness GUYANA - Registry, C of R, C of A and Data GUYANA - Inspectors / Inspector Training GUYANA - Security GUYANA - ATC GUYANA - Aerodromes GUYANA - Financial Data Coordinator Office ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 12.0 12.1 12.2 12.3 12.4 12.5 12.6 12.7 12.8 12.9 12.10 12.11 HAITI - General Correspondence HAITI - Aviation Law, Regulations, Standards HAITI - Inspector Guidance Material HAITI - PEL and Data HAITI - Operations HAITI - Airworthiness HAITI - Registry, C of R, C of A and Data HAITI - Inspectors / Inspector Training HAITI - Security HAITI - ATC HAITI - Aerodromes HAITI - Financial Data Coordinator Office ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 13.0 13.1 13.2 13.3 13.4 13.5 13.6 13.7 13.8 13.9 13.10 13.11 JAMAICA - General Correspondence JAMAICA - Aviation Law, Regulations, Standards JAMAICA - Inspector Guidance Material JAMAICA - PEL and Data JAMAICA - Operations JAMAICA - Airworthiness JAMAICA - Registry, C of R, C of A and Data JAMAICA - Inspectors / Inspector Training JAMAICA - Security JAMAICA - ATC JAMAICA - Aerodromes JAMAICA - Financial Data Coordinator Office ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 14.0 14.1 14.2 14.3 14.4 14.5 14.6 14.7 14.8 14.9 14.10 OECS - General Correspondence OECS - Aviation Law, Regulations, Standards OECS - Inspector Guidance Material OECS - PEL and Data OECS - Operations OECS - Airworthiness OECS - Registry, C of R, C of A and Data OECS - Inspectors / Inspector Training OECS - Security OECS - ATC OECS - Aerodromes 15 AUG 05 Page 72 RASOS POLICY AND PROCEDURES MANUAL ACAAC 14.11 OECS - Financial Data Coordinator Office ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 15.0 15.1 15.2 15.3 15.4 15.5 15.6 15.7 15.8 15.9 15.10 15.11 SURINAME - General Correspondence SURINAME - Aviation Law, Regulations, Standards SURINAME - Inspector Guidance Material SURINAME - PEL and Data SURINAME - Operations SURINAME - Airworthiness SURINAME - Registry, C of R, C of A and Data SURINAME - Inspectors / Inspector Training SURINAME - Security SURINAME - ATC SURINAME - Aerodromes SURINAME - Financial Data Coordinator Office ACAAC ACAAC 16.0 16.1 ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 16.2 16.3 16.4 16.5 16.6 16.7 16.8 16.9 16.10 16.11 ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC ACAAC 17.0 17.1 17.2 17.3 17.4 17.5 17.6 17.7 17.8 17.9 17.10 17.11 TRINIDAD & TOBAGO - General Correspondence TRINIDAD & TOBAGO - Aviation Law, Regulations, Standards TRINIDAD & TOBAGO - Inspector Guidance Material TRINIDAD & TOBAGO - PEL and Data TRINIDAD & TOBAGO - Operations TRINIDAD & TOBAGO - Airworthiness TRINIDAD & TOBAGO - Registry, C of R, C of A and Data TRINIDAD & TOBAGO - Inspectors / Inspector Training TRINIDAD & TOBAGO - Security TRINIDAD & TOBAGO - ATC TRINIDAD & TOBAGO - Aerodromes TRINIDAD & TOBAGO - Financial Data Coordinator Office RESERVED FOR TURKS AND CAICOS ISLANDS TURKS & CAICOS - General Correspondence TURKS & CAICOS - Aviation Law, Regulations, Standards TURKS & CAICOS - Inspector Guidance Material TURKS & CAICOS - PEL and Data TURKS & CAICOS - Operations TURKS & CAICOS - Airworthiness TURKS & CAICOS - Registry, C of R, C of A and Data TURKS & CAICOS - Inspectors / Inspector Training TURKS & CAICOS - Security TURKS & CAICOS - ATC TURKS & CAICOS - Aerodromes TURKS & CAICOS - Financial Data Coordinator Office 15 AUG 05 Page 73 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 74 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 1 Appendix 5 RASOS Email Address List 15 AUG 05 Page 75 RASOS POLICY AND PROCEDURES MANUAL RASOS EMAIL DIRECTORY RASOS coordinator@rasos.org adminofficer@rasos.org Gregory Fox Kerrie- Ann Tucker Co-ordinator Admin. Officer Barbados dgbcaa@rasos.org csimmons@rasos.org dbroomes@rasos.org djordan@rasos.org knelson@rasos.org mbeckles@rasos.org rallman@rasos.org Anthony Archer Carlisle Simmons David Broomes David Jordan Kingsley Nelson Mitchinson Beckles Reynold Allman Director Inspector Inspector Inspector Guyana dggcaa@rasos.org pmcadam@rasos.org ddaniel@rasos.org zmohamed@rasos.org hsingh@rasos.org adoobay@rasos.org mkhan@rasos.org cheeralall@rasos.org ejordan@rasos.org shardat@rasos.org cbedaysie@rasos.org rkadaru@rasos.org balgu@rasos.org kprasad@rasos.org Chabeenanan Ramphul Paula McAdam Dennis Daniel Zulficar Mohamed Hardat Singh Ankar Doobay Mohammad Khan Chaitrani Heeralall Elvis Jordan Sukdheo Hardat Clifton Bedaysie Roy Kadaru Balwany Algu Kame Prasad DG Director, ASR Director, ANS Director, ATM Director, Fin. Manager, AW Manager, PL Mgr., ATC Mgr., HR Mgr., ANT Inspector, AW Inspector, AW Inspector, Aero. Inspector, Ops. Haiti (OFNAC) dgofnac@rasos.org Jean Lemerque Pierre DG Jamaica dgjcaa@rasos.org jcaaddgas@rasos.org jcaaddgra@rasos.org jcaaairnav@rasos.org jcaaeconreg@rasos.org jcaaflightsafety@rasos.org jcaalegal@rasos.org jcaalicensing@rasos.org jcaaopsofficer@rasos.org ckirkcaldy@rasos.org Torrance Lewis Jeremiah Baker Oscar Derby Patrick Stern Jacqueline Fairclough Howard McCalla Marva Gordon Simmonds Marlene Lutas Cleonie Samuels Christopher Kirkcaldy DG Dep. DG Dep. DG Director Director Actg. DFS Legal Officer Lic. Officer Admin. Asst. Inspector 15 AUG 05 Page 76 RASOS POLICY AND PROCEDURES MANUAL dcarey@rasos.org efield@rasos.org ewilkinson@rasos.org jgoodison@rasos.org jwebster@rasos.org khummel@rasos.org ljackson@rasos.org rjones@rasos.org nwilliamssingh@rasos.org wsmall@rasos.org Dennis Carey Egbert Field Ewart Wilkinson Judith Goodison John Webster Keith Hummel Lincoln Jackson Richard Jones Nari Williams-Singh Wainsworth Small Inspector Inspector Inspector Inspector Inspector Inspector Inspector Inspector Inspector Inspector OECS dgeccaa@rasos.org dsouthwell@rasos.org bsanguinette@rasos.org canthony@rasos.org cfrancis@rasos.org djones@rasos.org gmcalpin@rasos.org lparke@rasos.org mgilkes@rasos.org pdelisle@rasos.org rjames@rasos.org tkalloo@rasos.org Herald Wilson Dana Southwell Brian Sanguinette Collins Anthony Carroll Francis Denzil Jones Gregory McAlpin Laurie Parke Michael Gilkes Paul Delisle Rosemond James Tricia Kalloo DG Admin. Asst. Inspector Inspector Suriname (CASAS) dgcasas@rasos.org bdesouza@rasos.org ozeegelaar@rasos.org awolf@rasos.org egrunberg@rasos.org casasint@rasos.org casaspel@rasos.org cthemen@rasos.org iverwey@rasos.org casasadmin@rasos.org Vivian Hanenberg Brian De Souza Orlando Zeegelaar Anjulio Wolf Earl Grunberg Vergil Tjoen A Choy Bryan Rozen Clifford Themen Irmgard Verwey Louise Tjokroredjo DG Inspector Inspector Inspector Inspector Ext. Relations Licensing Legal Advisor Legal Advisor Admin. Officer casasfin@rasos.org casassec@rasos.org hsomopawiro@rasos.org rsoekhoe@rasos.org Milton Sandvliet Cosmo Wong Hendrik Somopawiro Rudi Soekhoe Finance/HRM Asst. Inspector Asst. Inspector Asst. Inspector Trinidad and Tobago dgttcaa@rasos.org abegg@rasos.org ameade@rasos.org Ramesh Lutchmedial Anderson Begg Anthony Meade DG 15 AUG 05 Director Inspector Sys. Admin. Inspector Director Director Page 77 RASOS POLICY AND PROCEDURES MANUAL aobrien@rasos.org areemaul@rasos.org awhittier@rasos.org dbhagwansingh@rasos.org eoree@rasos.org fregis@rasos.org gcampsroach@rasos.org gsmart@rasos.org jsamaru@rasos.org rgittens@rasos.org ssarwan@rasos.org twallen@rasos.org Andre O’Brien Anand Reemaul Anthony Whittier Daniel Bhagwansingh Emeral Oree Francis Regis George Camps-Roach Garnet Smart Julie Samaru Ronald Gittens Subharaj Sarwan Terrence Wallen CARICOM Secretariat caricomrep@rasos.org John Lewis ICAO (Mexico) rybarra@rasos.org Raymond Ybarra Director Krista Berquist Desk Officer FAA kberquist@rasos.org jwaltz@rasos.org jrodriguez@rasos.org 15 AUG 05 Adrian Fox Inspector Inspector Inspector Inspector Inspector Inspector Inspector Snr. Transp. Officer Inspector John Waltz Javier Rodriguez Inspector Page 78 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 79 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 RASOS Policy and Procedures for Qualifications and Training of Aviation Safety Inspectors 15 AUG 05 Page 80 RASOS POLICY AND PROCEDURES MANUAL PART 1. RASOS OPERATIONS INSPECTOR QUALIFICATIONS AND TRAINING 1.1 GENERAL To effectively fulfill the responsibilities, the Operations Inspector must have educational and operational/technical experience qualifications that compare favourably with those operator personnel they will inspect. Ideally, to carry out en route inspections, an Operations Inspector should be qualified in the type of aircraft used by the operator and also possess appropriate route experience. However, it is recognized that all Operations Inspectors cannot be qualified on all aircraft, nor over all routes to be flown and would therefore, not have the same level of expertise as the operators’ personnel. The satisfactory execution of the various functions of the Operations Inspector depends to a large extent on the qualifications, experience, competence and dedication of individual inspectors. In addition to technical knowledge in performing certification, inspection and surveillance functions, it is likewise critical that Operations Inspectors possess a high degree of integrity, are impartial and objective in carrying out their tasks, and are sensitive to the responsibilities and demands of their positions. Operations Inspectors should also be tactful and have a good understanding of human nature and possess the ability to get along well with people. Considering the specialised and sensitive nature of the CAA’s Operations Inspection function, it is vitally important that the qualifications, previous experience and personal character of each person selected as an Operations Inspector be verified and carefully evaluated before selection and hiring is made. 1.2 QUALIFICATIONS OF AN OPERATIONS INSPECTOR 1.2.1 QUALIFICATION OF AN AIR TRANSPORT OPERATIONS INSPECTOR. An operations, air transport Inspector should have extensive operational experience and not less than 5,000 hours as pilot-in-command of large air transport type civil or military aircraft. In addition, the applicant must possess an Airline Transport Pilot’s licence (ATP or ATPL) and should preferably have been an Airline’s Operations Manager, Airline Pilot, Instructor or Designated Examiner, or a certified Flight Safety Inspector from another ICAO member State. 1.2.2 QUALIFICATION OF A GENERAL AVIATION OPERATIONS INSPECTOR. An operations, general aviation Inspector should have extensive operational experience and not less than 3,000 hours as pilot-in-command of general aviation aircraft. In 15 AUG 05 Page 81 RASOS POLICY AND PROCEDURES MANUAL addition, the general aviation Inspector applicant must possess a Flight Instructors Certificate, and a Commercial Pilots Certificate with single and multiengine land and instrument ratings (or an Airline Transport Pilot License with single and multi-engine land and instrument ratings), or have been a certified Flight Safety Inspector from another ICAO member State. 1.3 SELECTION AND HIRING All applications received for a flight operations inspector position by the CAA should be categorized by the Flight Safety manager according to an applicant’s qualifications, experience, aircraft type ratings, and knowledge (school courses attended). Applicants who meet the CAA requirements for flight operations inspector positions will be contacted for individual interviews. All applicants will be notified in writing as to their acceptance status and those selected will be issued a starting date and an Inspector Training Course date as soon as possible. All new Inspectors will receive ground school instructions on the history and responsibilities of the ICAO, the CAA, the Acts and Regulations, the Inspector’s guidance material, ICAO and other State’s guidance material, and required conduct while acting as an operations inspector. On-the-job training (OJT) will also be required. OJT may be abbreviated depending on the Inspector’s previous experience and knowledge of Inspector functions. Additionally, Inspectors will receive training on required CAA operations inspection forms and administrative procedures which include the development of an AOC/OpSpecs document, inspection reports, and how to administer station, ramp, en route, and other inspections. 1.4 CONTRACTING FOR INSPECTORS The Director-General of the CAA or equivalent, usually by the statutory powers conferred on the AUTHORITY or MINISTER by an ACT, shall appoint cockpit check pilots/inspectors as he sees fit for the proper carrying out of the provisions of the Act. The inspectors shall on periodic basis be accredited to conduct flight inspections on behalf of the AUTHORITY for the purpose of ensuring that licensed crews operating AOC holder’s aircraft observe rules of the air and conduct flights in safe and orderly manner for initial issue and continuous renewal of their Airline Company's Air Operator's Certificates. In addition to the above paragraph, the CAA may approve other countries inspectors or airline’s designated examiners/instructors to be its designated examiners/instructors or inspectors who administer type ratings, proficiency and line checks to air operator’s pilots. These approvals will be provided only after receiving a formal request by the operator which must include supporting data and contract(s) if applicable. The CAA may also obtain other highly experienced persons, through contractual agreements, which it deems qualified to participate in Operations Inspector duties, responsible for the safety oversight of its airlines and operations. 15 AUG 05 Page 82 RASOS POLICY AND PROCEDURES MANUAL All persons participating in Operations Inspector duties, are responsible to the CAA and must act in accordance with the guidance contained in this order and other CAA directives. 1.5 OPERATIONS INSPECTOR CRITERIA AND QUALIFICATIONS FOR FLIGHT TESTING 1.5.1 CRITERIA. Inspectors for Flight Operations flight testing duties must meet the following qualifications, experience, knowledge and abilities requirements: a) hold a valid ATPL aeroplane or Commercial or ATPL helicopter pilot licence as applicable with a current instrument rating on that category of aircraft; b) have significant experience as pilot-in-command of a variety of aircraft types similar to those used in air operator operations; c) have knowledge of the Regulations, Standards , CAA directives policies and guidelines concerning flight testing; d) have knowledge of the operational requirements and flight performance of a variety of aircraft types; e) have knowledge of aircraft and flight crew licencing procedures and requirements; f) have experience in flight checking and/or flight training procedures; g) when flight checking air operator flight crews, have a knowledge of air operator’s certificates and operations specifications requirements and air operator operating and training procedures and safety standards; h) be able to prepare technical reports and correspondence; and, i) be able to meet the public and liaison with air operator management. Each Inspector requiring check pilot authority for Pilot Proficiency Check (PPC) and/or Instrument Flight Test (IFT) (some CAAs call these Type Rating Examiner “TRE” or Instrument Rating Examiner “IRE”) shall be nominated in writing with a resume of that Inspector’s experience to confirm that the above criteria are met. Prior to being appointed as a CAA check pilot the approved training described in this document should be completed. Where the timing of the training does not permit the attendance at such a course prior to the Inspector being required for flight checking duties the Flight Safety manager may authorise that Inspector to conduct flight checks and should set any conditions necessary to ensure the safety of such flight checks and shall require the Inspector to complete an approved course within six months of the appointment as a 15 AUG 05 Page 83 RASOS POLICY AND PROCEDURES MANUAL check pilot. Approved courses may be conducted by the CAA or may be conducted by or in other States where such courses have been accepted as meeting the requirements of the CAA. 1.6 FLIGHT CHECKING PROFICIENCY REQUIREMENTS 1.6.1 PROFICIENCY. This section details minimum flight training, flying currency and PPC requirements for all Inspectors assigned to conduct PPCs and IFTs on flight crew members of air operators, general aviation flight crews, private individuals, and other Inspectors. The general requirements follow: a) all required initial and recurrent ground training is to be completed prior to commencement of flight training; b) simulator training shall be used in lieu of flight training whenever adequate simulators are available; c) training shall never be less than that required by the approved training programme of the organisation with which the Inspector undergoes training, and in no case less than specified in this document; d) if an Inspector experiences difficulty with the approved training programme, any additional simulator or flight training shall be approved in advance by the Flight Safety manager; e) the pilot licence of an Inspector assigned to conduct PPCs or IFTs on large aeroplanes shall be endorsed for the aircraft type on which he/she is to conduct those flight checks; f) Inspectors required to conduct PPCs or IFTs on large aeroplanes should ideally be qualified and current on the aircraft type used during the flight check; however, this may not always be feasible, for instance, when an aircraft type is first introduced to a State or where there are CAA resource limitations. The Flight Safety manager should use the following guidelines to assist in ensuring that the Inspectors possess the knowledge and proficiency required to adequately conduct the flight checks: 1) except as provided in 2) below, Inspectors conducting PPCs/IFTs on transport category aeroplanes of a maximum certificated take-off weight (MCTOW) of 100,000 pounds or more shall possess a current endorsement on the aircraft type to be used on the flight check; 15 AUG 05 Page 84 RASOS POLICY AND PROCEDURES MANUAL 2) when a PPC/IFT requires that the Inspector possess a current endorsement as per 1) above, and a qualified Inspector is unavailable, the Flight Safety manager may authorise, on a temporary basis, an Inspector whose licence is endorsed but not current on type to conduct the flight check; 3) Inspectors conducting PPCs/IFTs on transport category aeroplanes of 100,000 pounds MCTOW or less, or on commuter category aeroplanes should be endorsed, but need not be current on the aeroplane type to be used during the flight check; however, they shall have received within the 24 months preceding the PPC/IFT they are to conduct, the recurrent training applicable to the aeroplane type to be used during the flight check. Such recurrent training shall include ground school training and any simulator or flight training that the Flight Safety manager may have deemed applicable; and, 4) an Inspector conducting PPCs/IFTs on a high performance normal category aeroplane may, depending on his/her background and experience and the complexity of the aeroplane involved, require some training on that type of aeroplane. The Flight Safety manager will decide what training is required and will decide if the Inspector is to be trained to PPC standards. 1.7 INSPECTORS CONDUCTING PPCs/IFTs on LARGE AEROPLANES: FLIGHT TRAINING 1.7.1 FLIGHT TRAINING. In addition to the training requirements described in above, Inspectors shall receive at least the initial and recurrent flight training times indicated below for each large aeroplane on which they are qualifying or on which they are required to remain current: LARGE AEROPLANE INITIAL AND RECURRENT FLIGHT TRAINING HOURS SIMULATOR No simulator available Level A or B Level C or better INITIAL 6 4 2 RECURRENT 6 4 2 1.8 FORMAL TRAINING COURSES Formal training for Operations Inspectors shall include flight operations inspector courses from the FAA, Transport Canada or ICAO Trainair certified courses as 15 AUG 05 Page 85 RASOS POLICY AND PROCEDURES MANUAL determined by the Flight Safety manager. These shall include formal training in air operator certification and inspection, personnel licensing, in-flight inspections, flight testing of pilots, incident and accident investigation, audit procedures, safety promotion, crew resource management, and conduct of regulatory investigations. The form in Appendix 5 to this chapter details the inspector qualifications, license and rating requirements, core courses and specialty courses a typical operations inspector should have completed and forms a record that should be maintained by all RASOS members. Once the inspector has qualified as a trans-national inspector, the form should also be retained on file at the Coordinator Office. PART 2. RASOS AIRWORTHINESS INSPECTOR QUALIFICATIONS AND TRAINING 2.1 Qualifications Airworthiness Inspectors (AWIs) require an Aircraft Engineers License and a minimum of 5 years of aviation maintenance experience in a repair station, air carrier repair facility or a military repair facility. Additionally, 3 years of supervisory experience in aviation maintenance and experience under a continuous airworthiness maintenance and inspection program is required, or the candidate may have served as a fully qualified maintenance (Air Carrier and General Aviation) inspector from another ICAO member state. 2.2 Training 2.2.1 Introduction The principal role of the Airworthiness Inspector is that of public safety which is accomplished through a process of approvals and surveillance of aircraft, maintenance facilities and personnel. This requires that they receive a timely and appropriate blend of management and technical training. The employee annual assessment of performance is used to identify requested and necessary training. 2.2.2 Initial Training Initial training is divided into the following categories: 2.2.2.1.Mandatory Prior to obtaining their Delegation of Authority, new Inspectors must receive a minimum amount of mandatory On-The-Job Training(OJT, ref: RASOS Form 40 see Appendix 4 to this chapter). Initial required courses will be determined by the Flight Safety 15 AUG 05 Page 86 RASOS POLICY AND PROCEDURES MANUAL Airworthiness Manager (FSAM) and will be reflected in the annual Airworthiness Inspector Training Plan. Courses for new Inspectors shall include: -Airworthiness Inspector basic training (ICAO Trainair, FAA or Transport Canada) -Interpersonal Communications -One full or refresher type course for at least one type of aircraft being operated by a company that the inspector will be assigned as Principal Maintenance Inspector. 2.2.3 Technical Specialty courses designed to enhance inspector skills, performance and qualifications related to assignments (e.g. aircraft type courses (DHC8), processes (NDT), Boeing hydraulic systems, Cessna electrical systems, etc.), approval of foreign workstations, accident investigation, compliance and enforcement, human factors. 2.2.4 Developmental Training related to work and career development (e.g. computer, project management, report writing course, financial management, supervisory management, etc.) 2.2.5 Optional Courses requested for personal development that are work related or can benefit the CAA in some way (flight familiarization, first aid, etc.) 2.3 Recurrent Training The frequency and specific type of recurrent training required by Inspectors will be assessed by the FSAM on a continual basis and as part of the employee annual assessment of performance. Recurrent training will be included as part of the annual Airworthiness Inspector training plan. 2.4 AWI On-The-Job Training Record The Flight Safety Airworthiness manager will maintain a record of all relevant on-the-job training of airworthiness inspectors along with copies of their licenses, ratings and their resumes on a training file. This file will be shared with the RASOS Coordinator Office where it will be maintained as a record of RASOS airworthiness inspector qualifications and training and used during selection of trans-national inspectors for tasking and assignments within RASOS. The RASOS Form 40 is contained at Appendix 4 to this chapter. 15 AUG 05 Page 87 RASOS POLICY AND PROCEDURES MANUAL Part 3. Cabin Safety Inspectors Ideally, a cabin safety trans national inspector will have had several years of supervisory experience in an international airline operating large turbojet aircraft. The inspector will have worked for several years in a civil aviation authority performing certification, surveillance and enforcement duties. The individual will have some post secondary educational qualifications. There should be no question of the individual’s competence in regard to investigative, analytical, problem solving, decision making, planning and organizing and time management skills. Good interpersonal skills including good English language skills in oral and written communications and report writing are a prerequisite and ability in a second language is an asset. Computer literacy is needed in the Microsoft Office Suite. A sound knowledge of all cabin equipment, procedures, human factors, and emergency equipment and procedures for high altitude commercial jet transports is required, as is knowledge of medium altitude turbo-propeller aircraft operations. Good knowledge of regional civil aviation regulations and regional and international industry standards and practices related to passenger carrying aircraft is required, along with a very good knowledge of prohibited items and dangerous goods. Some knowledge of aviation security requirements and inspection, surveillance, audit and compliance/enforcement procedures is needed. In dealing with clients a great deal of tact, courtesy, maturity and flexibility may be required. As a representative of the authority and the RASOS it is vital that the individual possess and exhibit objectivity and sound judgment and display at all times very high standards of professionalism, confidentiality and integrity. Working conditions will include considerable foreign travel which may involve adverse climatic conditions. The trans national cabin safety inspector may also be required to work at locations such as aerodromes, accident scenes, and may also be required to work nights and weekends or for long hours to facilitate inspections or surveillance operations. Completion of the required suite of formal training courses at Appendix 6 to this Chapter is a prerequisite for continuing appointment to the register of trans national inspectors. 15 AUG 05 Page 88 RASOS POLICY AND PROCEDURES MANUAL Part 4. Aerodrome Standards Inspectors RASOS aerodrome standards inspectors should have no less than five years experience in the aviation industry in either airport operations or air navigation services. For trans national registration the inspector should have worked at a civil aviation authority in aerodrome certification for several years and should have completed the formal course training outlined in Appendix 7 to this Chapter. Tertiary or professional qualifications in aviation management, airport management or air navigation services management are expected, and experience in some combination of these areas is desirable. The trans national inspector should have a very good knowledge of ICAO Annex 14, the aerodrome service manuals and the aerodrome certification process. Working knowledge of Annex 9 (Facilitation), Annex 16 (Environmental Protection), Annex 17 (Security) and Annex 18 (Dangerous Goods) is a requirement. Inspections and audits of aerodromes, airport operations, airport emergency service and air navigation services at aerodromes may be required and a working knowledge of these specialty areas is required. Dealing with clients in many different nations and cultures requires the ability to communicate effectively in both written and oral formats and to exercise tact and courtesy, sensitivity, maturity and professionalism. As the work will entail field work and work in foreign states with little or no direct supervision the trans national aerodrome standards inspector needs the ability to work on their own initiative, to have a methodical approach with attention to detail and appreciation of the need for accuracy. This is helped by having an investigative mind and analytical approach to the duties. The work may involve participation in incident or accident investigation. It may require foreign travel with some exposure to adverse climatic conditions and may require night or weekend duty with long hours to meet operational needs for the surveillance and inspection objectives. In order to be included on the RASOS Register of trans national aerodrome inspectors the above requirements should be met. 15 AUG 05 Page 89 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 90 RASOS POLICY AND PROCEDURES MANUAL Part 5. Aviation Security Inspectors The RASOS aviation security inspector should have completed at least three years experience in the security field, preferably in an aviation industry environment and have had at least one year in a supervisory role. The trans national inspector should have worked in the aviation security field in a civil aviation authority for at least three years and should have completed the suite of formal courses outlined in Appendix 8 to this Chapter. The individual should have a sound knowledge of the AVSEC mandate and the relationships of authorities to air operators, aerodrome operators and other government organizations. Good knowledge of the regional civil aviation regulations as they address aviation security and of the contents of ICAO Annex 17 and it s related documents is required. The individual requires skills in investigation, analysis, planning, organizing, problem solving and decision making. Computer literacy in the MS Office Suite to an effective level is needed. The person should possess a methodical approach with attention to detail, have an appreciation of the need for accuracy and exhibit maturity, tact, courtesy , sensitivity and professionalism when dealing with clients and other authorities. The work may be at aerodromes, potential aerodrome sites, or wherever navigation or communication systems serving the aviation industry are located. Travel to foreign countries is required and this may involve exposure to adverse climatic conditions.. In order to achieve the work objectives it may be necessary to work nights, weekends or for long hours. Attendance at accident or incident sites may be required. Civil aviation authority aviation security national inspectors should meet the above requirements to be included on the RASOS register of trans national inspectors. 15 AUG 05 Page 91 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 92 RASOS POLICY AND PROCEDURES MANUAL Part 6. RASOS Air Traffic Control Quality Inspectors (Reserved for future use.) 15 AUG 05 Page 93 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 94 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 95 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 96 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 1 List of RASOS Qualified Trans-national Aviation Safety Inspectors 15 AUG 05 Page 97 RASOS POLICY AND PROCEDURES MANUAL NAME HOME CAA TELEPHONE E-MAIL QUALIFICATIONS DELEGATIONS/AUTHORIZATIONS Gregory Fox RASOS/JCAA 876-960-4364 coordinator@rasos.org Flight Operations Inspector JCAA- All Schedules DE, TRE/IRE A320/A340, SMEL under 5,700 MTOW A320 series, A340, DC3, BE-20, B-747, DHC-6 Aerodromes, Flight Operations Inspector TTCAA-Ops Inspector DE TRE/IRE A340 gfox@cwjamaica.com Chris Kirkcaldy JCAA 876-960-3985 BE-1900, B727 FE Flight Training Aero/Heli Helicopters B412, B206, AS 350,AS 355 AVSEC Aerodromes Egbert Field Brian Sanguinette Paul DeLisle 15 AUG 05 JCAA ECCAA ECCAA 876-960-3985 Flight Operations Inspector JCAA Ops Inspector / Aerodrome Inspector DE TRE/IRE BE1900, SMEL under 5,700 MTOW Helicopters ECCAA-Ops Inspector DE TRE IRE Helicopters CASAS-Ops Inspector DE TRE IRE Helicopters Barbados Civil Aviation Ops Inspector DE TRE IRE Helicopters JCAA-Ops Inspector DE TRE IRE A320, SMEL under 5.700 MTOW B-757, DC-8, B707, A320 series, Y12, SD11 Flight Training Aeroplanes GCAA-Ops Inspector DE TRE IRE SMEL under 5,700 MTOW Flight Operations Inspector ECCAA-Ops Inspector DE TRE IRE DHC-8, DHC-6 SMEL under 5,700 MTOW DHC-8, BA-146, DHC6, Flight Operations Inspector TTCAA-Ops Inspector DE TRE IRE DHC-8 ECCAA-Ops Inspector DE TRE IRE DHC-8, DHC-6 SMEL under 5,700 MTOW DHC-8, DHC-6 TTCAA-Ops Inspector DE TRE IRE DHC-8 Page 98 RASOS POLICY AND PROCEDURES MANUAL George CampsRoach Anand Remaul TTCAA TTCAA Flight Operations Inspector TTCAA – Ops Inspector DE TRE IRE B737 L1011, MD-80, B737 Flight Operations Inspector TTCAA- Ops Inspector DE TRE IRE Helicopters Helicopters B412, 15 AUG 05 Page 99 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 100 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 101 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 102 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 103 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 104 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 105 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 2 List of RASOS Qualified Accident and Incident Investigators 15 AUG 05 Page 106 RASOS POLICY AND PROCEDURES MANUAL LIST OF RASOS QUALIFIED ACCIDENT AND INCIDENT INVESTIGATORS NAME 15 AUG 05 HOME CAA TELEPHONE QUALIFICATIONS Page 107 SPECIAL TRAINING RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 108 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 109 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 3 List of RASOS Qualified Aviation Security Inspectors 15 AUG 05 Page 110 RASOS POLICY AND PROCEDURES MANUAL List of RASOS Qualified Aviation Security Inspectors NAME HOME CAA TELEPHONE Judith Goodison JCAA 876-960-3965 15 AUG 05 QUALIFICATIONS SPECIAL TRAINING Cabin Safety ICAO AVSEC Inspector, Auditor Dangerous Goods Inspector, Aviation DG Instructor Security Inspector Page 111 DELEGATIONS/ AUTHORIZATIONS JCAA _ Cabin Safety Inspector, DG Inspector, Avsec Inspector RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 112 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 113 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 4 RASOS Form 40 RASOS Airworthiness Inspector Qualifications and Training 15 AUG 05 Page 114 RASOS POLICY AND PROCEDURES MANUAL RASOS AIRWORTHINESS INSPECTOR QUALIFICATION & TRAINING RECORD Name (Surname Last): CAA______________ File No.___________ BASIC QUALIFICATIONS Aviation Experience (5 Years) AME License Supervisory Experience (3 years) Issuing State Contracting State AW ASI Ratings Basic AW Inspector Qualification Course TITLE: DATE: Interpersonal Communications TITLE: DATE: Full or Refresher Course on Aircraft Type (if PMI) DATE #1: DATE #2: Inspector Delegated Authority by Restrictions: DATE: ADDITIONAL QUALIFICATIONS Non Destructive Testing TITLE: DATE: Approval of Foreign Repair Stations TITLE: DATE: Large Aircraft Type DATE: TITLE: REMARKS: Approved as RASOS Trans-national Aviation Safety Inspector: __________________________ RASOS Coordinator (print name) ______________________ Signature ______________________ Issue Date/Valid to Date Additional delegations of authority by (list CAAs): _______________________________________ _______________________________________ _______________________________________ _______________________________________ 15 AUG 05 Page 115 RASOS POLICY AND PROCEDURES MANUAL SPECIALTY COURSES AND QUALIFICATIONS Air Operator Audit Procedures General Aviation TITLE: DATE: TITLE: DATE: Approved Maintenance Organization Certification TITLE: Aviation Safety Promotion TITLE: DATE: DATE: Accident Investigation TITLE: DATE: Aviation Security TITLE: DATE: Transportation Of Dangerous Goods Instructional Technique TITLE: DATE: TITLE: DATE: Human Factors in Maintenance TITLE: DATE: Management Skills TITLE: DATE: Project Management Qualified Trans-national Inspection Airworthiness Other TITLE: DATE: (RASOS APPROVAL LETTER REQUIRED) TITLE: DATE: DATE: Other TITLE: DATE: Other TITLE: DATE: PRACTICAL EXPERIENCE Aviation Enforcement Conduct of Regulatory Investigation Enforcement Action Accident Investigation Accident Incident ICAO Report International Agency Support 15 AUG 05 Page 116 RASOS POLICY AND PROCEDURES MANUAL AWI On-The-Job Training Record Codes: 1 – Required for Delegation of Authority 2 – Desirable 3 – Continuing development Task No. _______________________ Inspector Name Description Code Accident/Incident – investigation (member) Accident/Incident – investigation (OPI) Accident/Incident – investigation (report writing) Action – C of A suspension – failure to meet conditions Action – C of A suspension – immediate threat to safety Action – demand production of document/record for inspection Action – detain aircraft Action – suspend, cancel, refuse to renew document when surrendered, illegible, aircraft destroyed/withdrawn, service discontinued. Amateur-Built approval – issue flight authority AMO – process domestic application AMO – process foreign application AMO – process sub-base application C of A – issue C of A – renewal C of A – validate foreign flight authority CMRs Authorization Complaint – Investigation (regulatory) Computer Systems (APLS, AIS) CRS Authorization Exams – authorize rewrite and conditions Exams – develop/revise Exhibits – mark, record, care, return to owner Flight permit – issue permit for special purpose Import – aircraft over 5700 kg Import – Aircraft under 5700 kg Inspections – Aerodrome Inspections – AMO Audit Inspections – AMO Audit follow-up Inspections – AMO Audit planning/preparation Inspections – AMO Audit reports (NCFs) Inspections – AMO routine Inspections – cockpit Enroute 2 2 2 2 2 1 33 Inspections – Domestic aircraft inspection (enter/inspect) 1 34 Inspections – Foreign aircraft surveillance 1 35 Inspections – inspect & copy records (paper & electronic) 1 Regulation Directive Schedule Reference 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 15 AUG 05 Manager/ Supervisor Signature 1 2 3 2 3 2 1 1 1 1 2 3 1 2 3 2 1 2 2 1 2 2 2 2 2 1 Page 117 Date RASOS POLICY AND PROCEDURES MANUAL Inspections – mod/repair conformity and approval Inspections – ramp procedures Inspections – refueling 36 37 38 # Regulation Directive Schedule Reference 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 60 61 62 63 64 65 66 67 15 AUG 05 1 2 2 Description Code Leasing – review/approval Licence – emergency authorization to non-AMO or AME Licence – foreign validation Licence – issue/endorse Licence – renew Maintenance Management position approvals Maintenance Program – process CAT I, II, III application Maintenance Program – ETOPS application Maintenance Program – RVSM application Maintenance Program approval – continuos/large Com Maintenance Program approval – small aircraft (<2730) Maintenance Program approval – small Com/large PVT. Manuals-instruct Operator to amend MCM approval – Aerial Work Operator MCM approval – Flight Training Unit MCM approval – Transport Operator MEL approval MEL concession approval MOR – investigate Ops Specs – Parts Pooling approval Ops Specs – add similar type aircraft Ops Specs – contract maintenance Ops Specs – foreign registered aircraft programs Ops Specs – flight permit authorization Ops Specs – issue/revise Ops Specs – short term escalation approval Ops Specs – W & B QA – program approval 2 1 Manager/ Supervisor Signature 1 1 1 2 2 2 2 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Page 118 Date RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 5 RASOS Form 25 Operations Inspector Qualifications and Training 15 AUG 05 Page 119 RASOS POLICY AND PROCEDURES MANUAL RASOS FLIGHT SAFETY INSPECTOR QUALIFICATION & TRAINING RECORD Name (Surname Last): CAA______________ File No.___________ BASIC QUALIFICATIONS Aviation Medical Category 1 ATPL (aeroplane) or Issuing State Commercial Helicopter Licence with Instrument Rating Issuing State Basic Inspector Qualification Course TITLE: DATE: Instrument Check Pilot Course TITLE: DATE: Inspector Monitors PPC/IFTs DATE #1: Inspector Monitored Conducting PPC/IFTs Inspector Issued CCP Authority DATE: Inspector Delegated Authority DATE: DATE #2: DATE #1: DATE #2: Restrictions: ADDITIONAL QUALIFICATIONS Large Aircraft Type TITLE: DATE: Large Aircraft Type TITLE: DATE: Large Aircraft Type TITLE: DATE: Instructor Rating - Aeroplane TITLE: DATE: Instructor Rating - Helicopter TITLE: DATE: Instructor Rating - Aerobatic TITLE: DATE: Instrument Check Pilot Course TITLE: DATE: REMARKS: SPECIALTY COURSES AND QUALIFICATIONS Commercial & Business Operations TITLE: DATE: Air Operator Audit Procedures DATE: 15 AUG 05 TITLE: Page 120 RASOS POLICY AND PROCEDURES MANUAL General Aviation TITLE: DATE: Air Operator Certification TITLE: DATE: Aviation Safety Promotion TITLE: DATE: Accident Investigation TITLE: DATE: Aviation Security TITLE: DATE: Transportation Of Dangerous Goods TITLE: DATE: Approach and Airspace Design TITLE: DATE: Aerodrome Inspection TITLE: DATE: Instructional Technique TITLE: DATE: CRM TITLE: DATE: ALAR/CFIT TITLE: DATE: Human Factors TITLE: DATE: PRM TITLE: DATE: Management Skills TITLE: DATE: Project Management TITLE: DATE: International Operations Inspector TITLE: Qualified Trans-national Inspection Operations (RASOS APPROVAL LETTER REQUIRED) TCAS/ACAS TITLE: DATE: DATE: GPWS/EGPWS TITLE: DATE: RNAV/RNP TITLE: DATE: REMARKS: 15 AUG 05 Page 121 DATE: RASOS POLICY AND PROCEDURES MANUAL ON THE JOB TRAINING Commercial, Business Aviation and Foreign Operator Safety Oversight Application For AOC Application Review & Approval Process Manual Review & Approval Process Ops Manual MEL SOP QRH Checklists Aircraft Technical Inspection Operations Specifications Special Operations 600 RVR T/O CAT 2 or 3 Landing MNPS RVSM Class 2 Nav ETOPS GPS Lease Approvals Wet Dry Foreign Operator Approval Base Inspection Small Carrier Base Inspection Large Carrier Air Operator Audit Station Inspection Check Pilot Monitoring Candidate Briefed on Conducting a CCP/DFTE Monitor Candidate Monitors CCPs or DFTEs Being Monitored (at least once) Candidate Conducts 2 CCP/DFTE Monitors Date #1 Surveillance of Training Cabin Safety Aircraft Type Dispatcher Indoctrination Emergency Evacuation Ditching Smoke Dangerous Goods Security CRM Training Records FTD Inspection and Approval Ramp Checks Enroute Flight Inspection Enroute Cabin Inspection 15 AUG 05 Date #2 Page 122 RASOS POLICY AND PROCEDURES MANUAL Remarks ON THE JOB TRAINING (continued) Administration Delegation of Authority Correspondence/File Procedures General Aviation Application For Licence Exam Marking Log Book Review Ratings Endorsements Foreign Applicants Military Applicants Flight Training Unit Certification Flight Training Unit Inspection Licence Exam Development Aerodrome Safety Aerodrome Inspection Aerodrome Certification Assessment of Obstacles ICAO Annex 14 Type “A” Charts Airside Project Review REMARKS: Aviation Enforcement Conduct of Regulatory Investigation Enforcement Action Accident Investigation Accident Incident ICAO Report International Agency Support REMARKS: 15 AUG 05 Page 123 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 6 Cabin Safety Dangerous Goods Inspector Qualifications and Training Record Form 15 AUG 05 Page 124 RASOS POLICY AND PROCEDURES MANUAL RASOS CABIN SAFETY/ DANGEROUS GOODS INSPECTOR QUALIFICATIONS AND TRAINING RECORD FORM Name: Date Hired Home CAA Contact Information: Telephone: Fax: Email: Qualifications and 5 Years Experience on Large Aircraft in Supervisory and/or Training Role Aircraft Types Experience in Industry Course Cabin Safety Inspector Indoctrination Trainair Air Operator Certification Transport of Dangerous Goods -Initial Compliance and Enforcement Procedures Aircraft Cabin Safety Accident Investigation Crew Resource Management - Initial Human Factors in Accident Investigation Title Date Completed Signature of Supervisor Delegation of Authority Date Issued Issued by Signature of Supervisor Authorized as Trans National Inspector in: States Date Issued Issued by Coordinator Signature 15 AUG 05 Special Qualifications * Note that a letter of authorization and appointment to the Register of Trans National Inspectors is required to be held on files. Page 125 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 7 RASOS Aerodrome Standards Inspector Qualifications and Training 15 AUG 05 Page 126 RASOS POLICY AND PROCEDURES MANUAL RASOS AERODROME STANDARDS INSPECTOR QUALIFICATIONS AND TRAINING RECORD FORM Name: Date Hired Qualifications and Home CAA Experience in Industry Contact Information: Telephone: Fax: Email: Special Qualifications 5 Years Experience in one of: Airport Operations, Air Traffic Control, Flight Operations or Civil Engineering Degree or Surveyor Qualifi\cation Course Title Date Completed Signature of Supervisor Delegation of Authority Date Issued Issued by Signature of Supervisor Authorized as Trans National Inspector in: States Date Issued Issued by Coordinator Signature Air Traffic Fundamentals Trainair Aerodrome Certification Transport of Dangerous Goods -Initial Compliance and Enforcement Procedures Basic Obstacle Evaluation and Marking and Airport and Airspace Analysis Aviation Security Training ALAR/CFIT/Runway Incursion Prevedntion/Ramp Safety Aerodrome Safety Management Systems Large Aircraft Performance Heliport and Helideck Standards 15 AUG 05 * Note that a letter of authorization and appointment to the Register of Trans National Inspectors is required to be held on files. Page 127 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 8 RASOS AVIATION SECURITY INSPECTOR QUALIFICATIONS AND TRAINING 15 AUG 05 Page 128 RASOS POLICY AND PROCEDURES MANUAL RASOS AVIATION SECURITY INSPECTOR QUALIFICATIONS AND TRAINING RECORD FORM Name: Date Hired Qualifications and Course Home CAA Experience in Industry Contact Information: Telephone: Fax: Email: Special Qualifications Title Date Completed Signature of Supervisor Delegation of Authority Date Issued Issued by Signature of Supervisor Authorized as Trans National Inspector in: States Date Issued Issued by Coordinator Signature Aviation Security Training International ICAO AVSEC Cargo Security ICAO AVSEC Basic Compliance and Enforcement Procedures Civil Aviation Transport of Dangerous Goods Initial ICAO Aerodrome Certification ICAO AVSEC Instructors Course AVSEC Audit Procedures ICAO AVSEC Management Overview Program AVSEC Screener Training AVSEC Crisis Management AVSEC Emergency Planning and Response 15 AUG 05 * Note that a letter of authorization and appointment to the Register of Trans National Inspectors is required to be held on files. Page 129 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 2 Appendix 9 AIR TRAFFIC CONTROL QUALITY INSPECTOR QUALIFICATIONS AND TRAINING 15 AUG 05 Page 130 RASOS POLICY AND PROCEDURES MANUAL RASOS AIR TRAFFIC CONTROL QUALITY INSPECTOR QUALIFICATIONS AND TRAINING RECORD FORM Name: Date Hired Qualifications and Home CAA Experience in Industry Contact Information: Telephone: Fax: Email: Special Qualifications Experience as an Air Traffic Controller in VFR and IFR Control including Radar Control Experience as an ATC Instructor Experience in ATC QA Course Title Date Completed Signature of Supervisor Delegation of Authority Date Issued Issued by Signature of Supervisor Authorized as Trans National Inspector in: States Date Issued Issued by Coordinator Signature Obstacle Control, Marking and Lighting ALAR/CFIT/Runway Incursion Prevention Compliance and Enforcement Procedures Aerodrome Emergency Planning and Response ICAO Aerodrome Certification Accident and Incident Investigation ATC Human Factors 15 AUG 05 * Note that a letter of authorization and appointment to the Register of Trans National Inspectors is required to be held on files. Page 131 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 3 RASOS Policy and Procedures for Use of Trans-national Inspectors 15 AUG 05 Page 132 RASOS POLICY AND PROCEDURES MANUAL RASOS POLICY AND PROCEDURES FOR THE USE OF TRANS-NATIONAL INSPECTORS 1.0 Introduction A trans-national inspectorate is comprised of a cadre of highly qualified aviation safety inspectors and contracted personnel who are available as a resource to each civil aviation authority that is a member of RASOS. Such inspectors are recognized experts or highly qualified individuals in particular areas of aviation safety who are members of, or available to one of the RASOS member authorities. Within the RASOS group there are expert level aviation safety inspectors in different disciplines spread across the member authorities. 2.0 Providing and Receiving Authorities The RASOS member authority that employs the aviation safety inspector or technical expert is considered to be the “Providing Authority”. The RASOS member authority receiving the benefit of the aviation safety inspector or technical expert services shall be considered to be the “Receiving Authority”. Receiving Authorities must have laws that allow them to appoint persons or to delegate authority to persons regardless of their citizenship or residence. Such delegations/authorizations shall follow the normal practice of the Receiving authority/State. 3.0 Basis for RASOS Resource Sharing of and RASOS Management of Transnational Aviation Safety Inspectors The RASOS Memorandum of Understanding provides the basis for RASOS member authorities to share technical resources. (Part 1, Chapter 1 Article 3.4). The signatories of the Memorandum of Understanding have been accredited by their respective States to enter into this relationship and the document constitutes an international agreement between the RASOS member authorities’ respective States to create RASOS and to undertake the sharing of technical resources. Part 1 Chapter 2 describes the functions of RASOS, in particular, paragraph 2.1: “to share the technical and other resources of participating States and Territories in support of their aviation safety oversight programs with a view to their maintaining, or ensuring fulfillment of, their obligations emanating from the Convention on International Civil Aviation and its Annexes....” . Paragraph 2.3 of the document states that it shall be a function of RASOS to :” plan and support the provision of such advisory services and assistance as the participating States and Territories may require.” 4.0 Basis for Appointment to RASOS Trans-national Aviation Safety Inspector Status RASOS has embarked upon a structured formal and on-the-job training program 15 AUG 05 Page 133 RASOS POLICY AND PROCEDURES MANUAL for RASOS member authorities’ inspectors. Part 2 Chapter 3 describes the training and qualifications for RASOS aviation safety inspectors. Once an inspector has achieved the required qualifications and has amassed sufficient experience and training the inspector may be nominated to the RASOS trans-national inspector group. All providing authorities are required to maintain the RASOS records of qualifications and training (See Part 2 Chapter 2 Appendices 4,5,6,7) for their inspectors with copies held on a personnel file at the RASOS Coordinator Office. The RASOS Coordinator is responsible for determining which inspectors are qualified to be used as trans-national inspectors once their authority has indicated that they are available for trans-national duties. Such determination is made by examination of the qualification and training records, examination of the experience and suitability of an inspector to be assigned to trans-national duties. In theory, all inspectors in all member authorities could be in this group, however, actual qualifications, currency, and experience may vary widely as may personal suitability for such deployment. In essence, the determination is made on a combination of information and factors including experienced aviation safety management judgement on the part of the Coordinator and the manager(s) nominating the inspector. Once the Coordinator has determined the suitability of an inspector for trans national duties that name shall be added to the list of qualified trans national inspectors and the revised list shall be presented via electronic mail for negative review by the Board. If a a negative response is indicated by any Director that inspector shall not be approved for trans national duties within RASOS. If there is an appeal against such a ruling it may be presented by the Coordinator at a Board Meeting closed session during which the dissenting Director may present his objections to the Board, following which a majority ruling shall decide the appointment. 5.0 Register of Trans-national Aviation Safety Inspectors The RASOS Coordinator shall maintain a register of all trans-national aviation safety inspectors and make an up-to-date copy of that register available to all RASOS Members. The register shall show the name, licenses and ratings of each inspector and shall show the inspectors delegated authority in the home State(s) (Providing authority) and the delegated authority issued to the inspector by other RASOS member authorities on behalf of their State(s) (Receiving authorities). The RASOS Register of Trans National Inspectors shall be reviewed quarterly and any changes presented at Board Meetings for approval. No RASOS member’s inspector shall work for other Members on a transnational basis within the RASOS unless that inspector has been approved by the Board, and is approved to do so by the providing and receiving authorities and is registered as a trans-national inspector. Receiving authorities shall maintain their own registers of inspectors authorized/delegated and these shall include the names of all inspectors and their authorizations/delegations, including the names and authorizations/delegations of those trans-national inspectors whose services are utilized by the Receiving authority/State through the RASOS mechanism. The authorizations/delegations of trans-national inspectors on the Receiving 15 AUG 05 Page 134 RASOS POLICY AND PROCEDURES MANUAL authority/State list shall not differ from the RASOS register. 6.0 Remuneration of Trans-national Aviation Safety Inspectors Providing authorities (States) shall be responsible for all salary and emoluments for their inspectors who are assigned to trans-national duties. Receiving authorities (States) shall be responsible for all travel expenses including ground and air transportation, accommodation, and per diem allowances, airport departure taxes or fees and the costs of the inspector obtaining a visa, where applicable. Providing authorities and receiving authorities shall agree in advance on the amounts. The Coordinator office shall facilitate such agreements and may fund such travel expenses in advance and charge the receiving authority where such arrangements are mutually agreeable. Where the assignment of a trans-national aviation safety inspector/expert is likely to be for an extended period of time, say for more than four weeks per year, it is advisable for the providing and receiving authorities/States to make formal arrangements for recovery of personnel costs as this would constitute an unfair burden on the provider. Where the trans-national aviation safety inspector/expert works for the RASOS Office any assignment of over two weeks duration shall require the agreement of the RASOS Board. 7.0 Indemnification of RASOS Trans-national Aviation Safety Inspectors Providing authorities already indemnify their inspectors and the assignment of a providing authority inspector to a receiving authority is deemed to be done by order of the providing authority, therefore the providing authority’s indemnification of the inspector is continuous. Receiving authorities are to ensure that trans-national inspectors assigned to duties for their authority/State are indemnified for work carried out under their authorization/delegation. 8.0 Identification and Security: Trans-national Aviation Safety Inspectors Trans-national aviation safety inspectors shall carry the identification and secure area access passes issued by the providing authority/State. Receiving authorities/States shall issue appropriate identification and secure area access passes as required and these shall also be carried by the trans-national inspector when on assignment to the receiving authority/State. 9.0 Revocation of Trans-national Aviation Safety Inspector Status Where incompetence, improper conduct, negligence, or lack of qualifications is seen to exist on the part of a registered trans-national aviation safety inspector 15 AUG 05 Page 135 RASOS POLICY AND PROCEDURES MANUAL that inspector shall be suspended from the RASOS register pending resolution of the issues. Resolution shall be the responsibility of the providing authority/State and the Receiving authority/State. The RASOS Coordinator may be used as an advisor to both parties. The remaining Directors of the RASOS Board shall be the final arbiter of any action regarding the status of a trans-national inspector. 10.0 Reporting Relationships for Aviation Safety Inspectors Assigned to Transnational Inspection Duties Inspectors assigned to trans-national duties shall report to the Receiving authority/State for the duration of the assignment to the receiving authority/State. Where there is a question of the propriety of an instruction or tasking given during such an assignment the trans-national inspector shall bring the concern to the attention of the RASOS Coordinator who will make all efforts to resolve the issue in discussion with the providing and receiving authorities/States. Receiving authorities shall make every effort to ensure that task assignments are clear and the deliverables are clearly described in the work requests. The trans national inspector’s local reporting relationship in the receiving State shall be described in the work request in order to avoid confusion and facilitate communications and activities. 11.0 Right to Refuse Dangerous or Hazardous Work Trans-national inspectors shall have the right to refuse dangerous or hazardous work when on trans-national assignments. 12.0 Procedures for Arranging for Services of Trans-national Aviation Safety Inspectors/Technical Experts The authority/State desirous of having the services of a trans-national aviation safety inspector/technical expert shall make a request to the RASOS Coordinator in writing. The request shall give a detailed description of the type of work and of any special qualifications desired, the dates, the times and locations of the work and the names of the operators/organizations involved and the name and contact numbers of the receiving authority/State responsible manager to whom the trans-national inspector will report during the assignment. The specific deliverables shall be described in the work request. The Coordinator shall determine from the register of trans-national aviation safety inspectors/technical experts which inspectors/experts would be the most appropriate persons to assign to the receiving authority/State and will contact the likely providing authorities/States to determine the availability of the personnel. Once a provider is determined the Coordinator shall contact the receiver and provide the details of the person to be assigned. If that person is acceptable to the receiver the Coordinator shall prepare the assignment instructions in writing and provide copies to the receiver and provider. The provider shall make a copy 15 AUG 05 Page 136 RASOS POLICY AND PROCEDURES MANUAL available to the person assigned. The provider, the person assigned and the receiver shall accept the assignment in writing and provide copies of their acceptance to each of the other parties (provider, receiver, Coordinator, and transnational inspector/expert). This shall constitute formal tasking and agreement to the terms and conditions of the assignment by all parties. Amendment of the terms and conditions of the assignment must be done in writing and must be agreed to by all parties. The assignment of a trans-national inspector may be terminated without cause at any time by the receiver. The provider shall not terminate the assignment of a trans-national inspector without giving sufficient notice for alternative arrangements to be effected. 15 AUG 05 Page 137 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 138 RASOS POLICY AND PROCEDURES MANUAL Part 2 Chapter 4 Policy and Procedures for Payment of Training Costs for RASOS Trans-national Aviation Safety Inspectors 15 AUG 05 Page 139 RASOS POLICY AND PROCEDURES MANUAL RASOS POLICY AND PROCEDURES FOR PAYMENT OF TRAINING COSTS FOR RASOS TRANS-NATIONAL AVIATION SAFETY INSPECTORS 1.0 Introduction Occasionally there will be a requirement to train a trans-national inspector in a specialty area to meet a specific individual member authority’s qualification. For example, a helicopter inspector may need one type of helicopter type rating in his home authority (providing authority) and may require another type rating to meet the needs of another member authority (receiving authority, see Part 2 Chapter 3). This requires that RASOS have a mechanism to ensure that transnational inspectors are properly qualified to perform the assigned tasks. The records of trans national inspectors held at the RASOS Office shall normally constitute that mechanism. 2.0 Policy for Funding Training Funding such additional training to meet the needs of the receiving authority or authorities is deemed to be the responsibility of the receiving authority or authorities where more than one will benefit from the use of the trans-national inspector’s additional qualification. 3.0 Procedures for Identification of Need and Payment for Training The Coordinator will identify the need for special qualifications and/or training on receipt of a request for the services of a trans-national inspector. A search of the trans-national inspector database will be made for the type of inspector and the qualifications possessed; where a close match is found the Coordinator shall advise the receiving authority of any need for training and shall identify the costs of such training. The Coordinator shall advise the potential providing authority of the request for their inspector’s services and the need to send that inspector on training. Approval from the receiving authority to pay for the training and approval from the providing authority to provide their inspector for the task and training are required before the assignment may proceed. The receiving authority shall be responsible for payment for training, as above. RASOS does not budget for training of trans-national inspectors. To speed the arrangements for such training, RASOS may pay for such training and recover the costs from the receiving authority/authorities that benefit from the training. Such pre-payment by RASOS requires the approval of the Chairman and Coordinator. Where all RASOS members benefit equally from additional special training of any trans-national inspector(s) that training may be paid from the RASOS budget and shall be identified in the RASOS budget where such training is of a recurring nature. Approval of the Board is required for RASOS to pay for non-forecast training expenditures that have not been approved in the annual RASOS budget. 15 AUG 05 Page 140 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 141 RASOS POLICY AND PROCEDURES MANUAL PART 3 RASOS FINANCIAL PROCEDURES 15 AUG 05 Page 142 RASOS POLICY AND PROCEDURES MANUAL Part 3 Chapter 1 Policy and Procedures for RASOS Contributions 15 AUG 05 Page 143 RASOS POLICY AND PROCEDURES MANUAL POLICY AND PROCEDURES FOR RASOS BUDGET AND CONTRIBUTIONS 1. Identification of the Amount of Members Contributions to be Assessed RASOS must have a central office with staff to ensure the proper and smooth functioning of the organization. The costs for the operation of this office include staff emoluments, office expenses, travel expenses, training expenses and capital expenses. Additional expenditures may be identified by the Board. RASOS Coordinator is responsible for preparation of the RASOS Corporate Strategic Plan which identifies principal goals and objectives for the next five years’ activities and the expenditures needed to achieve those goals and objectives. The updated Corporate Strategic Plan is presented to the Board for approval during the first meeting of the fiscal year. Following the Corparate Strategic Plan, the RASOS Coordinator develops an annual budget (some call this an operational plan) as a draft budget proposal that is presented to the Board in the middle of the RASOS January 1 to December 31 fiscal year. Based on feedback from Board Members the Coordinator then prepares the final budget for the following year and it is presented to the Board for approval during the last meeting of the year. The final budget identifies the amount needed for RASOS operations in the following year. 2. Equality of Contributions The RASOS Board agreed (see minutes of First Board meeting September 2002) that all members are equal and therefore each and every member should fund RASOS operations equally. This means that the annual budget is divided by the number of RASOS members to determine the amount of each member authority annual contribution. 3. Payment of Contributions The RASOS members are each invoiced by the Coordinator at the beginning of each fiscal year for that year’s contributions and for any outstanding contributions from previous years. The Coordinator tracks the status of contributions in a document that is presented routinely at Board meetings. Note that all invoices are billed in United States dollars. Members are expected to pay their contributions promptly on receipt of invoices as the RASOS Coordinator office has no other source of funding and cannot operate in a deficit situation. The Board agreed to allow quarterly payments, and if this timetable for payments is chosen it is equally important that they be deposited in a timely manner to avoid disruption of RASOS Office operations. 15 AUG 05 Page 144 RASOS POLICY AND PROCEDURES MANUAL . 4. Method of Payment of Contributions Members may pay their contributions directly to the RASOS operating accounts or they may pay via CARICOM Secretariat which will forward the amounts to the RASOS operating accounts. Specific information regarding account numbers and routing are provided to members by the Coordinator office as written instructions and these will not be reproduced in this manual. All payments are to be made in United States Dollars. Members sending contributions should note that all sending costs related to the wire transfer of funds are their responsibility and these are not to be taken from the contributions. RASOS will pay receiving fees, if applicable. 15 AUG 05 Page 145 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 146 RASOS POLICY AND PROCEDURES MANUAL PART 3 Chapter 2 POLICY AND PROCEDURES FOR RASOS FINANCIAL MANAGEMENT 15 AUG 05 Page 147 RASOS POLICY AND PROCEDURES MANUAL POLICY AND PROCEDURES FOR RASOS FINANCIAL MANAGEMENT 1.0 RASOS Agreement for Host CAA to Provide Financial Management Services At the second RASOS Board Meeting held in Kingston Jamaica in January 2002 the Board decided that the CAA hosting the RASOS office would, as an interim measure, provide financial management and accounting services to the RASOS until the RASOS achieves CARICOM institutional status. It was further agreed that the government rules for the host CAA financial administration would be followed and would be acceptable to all member’s governmental financial management and reporting requirements, provided an annual, audited financial statement was prepared and provided to members. As the host CAA is presently the Jamaica Civil Aviation Authority the Jamaican Financial Administration Act and Regulations govern the financial management and administration of RASOS resources. 2.0 Need for RASOS Accounts RASOS funds come from contributions by member authorities and must be managed as international public funds. They cannot be merged with the host CAA funds nor may they be managed jointly with the host CAA resources. Consequently, the first step to ensuring independence is to have separate bank accounts for RASOS. The host CAA must manage the RASOS funds as a completely separate cost center using its normal cost center procedures. RASOS contributions are deposited in United States dollars and the local CAA is obliged to work within the local legal currency so two separate accounts are needed at the bank, one for US dollars and one for host state currency, in this case Jamaican dollars. The US dollar account must be a savings account while the local currency account must be a chequing or current account to allow for local purchases and transactions. Conversion of US dollars to local currency is done at the daily exchange rate. 3.0 Authorities for Expenditures and Transactions All expenditures or commitments to make expenditures must be approved by both the Chairman and the Coordinator. All payments require the authorization of either the Chairman or the Coordinator AND either the host CAA Financial Controller or the host CAA Deputy Director Administration Services. No other combination of signatures will be accepted. All requisitions for cheques or drafts for payments must be signed as above, as must cheques drawn against the local currency account, except for managers cheques that are signed by the bank officials and are requested and authorized as 15 AUG 05 Page 148 RASOS POLICY AND PROCEDURES MANUAL in 4.0, below. RASOS invoices must be signed by either the Chairman or the Coordinator. 4.0 Bank Procedures and Host CAA Procedures Bank withdrawals , requests for managers cheques or bank drafts or transfers from one RASOS account to the other must be done by a letter to the Bank Manager authorized as in 3.0 above. The Coordinator, Chairman, RASOS Administration Officer or an authorized bearer from the host CAA may proceed to the bank to effect these transactions. The passbook must be presented in order to make any transaction on the US dollar savings account. The host CAA Finance Department shall maintain a cashbook for each account and a petty cashbook expenditure record. Copies of all letters to the bank shall be retained by the host CAA Finance Department and by the RASOS Office. Copies of all requisitions for payment or requisitions for cheque, copies of all purchase orders and all invoices shall be retained by the host CAA Finanace Department and by the RASOS Office (file SYSCO 4). A monthly reconciliation shall be presented by the host CAA Finance Department to the RASOS Coordinator, and shall include a statement of expenditures and revenues (see 7.0 below). Payroll and emoluments for RASOS employees who are hired to the host CAA and seconded to RASOS shall be recovered from RASOS. 5.0 Purchase Procedures and Asset Inventory List A requisition for purchase shall be prepared using the RASOS format and shall describe the item to be purchased, its unit cost, and the requisition shall be signed as approved by both the Chairman and the Coordinator. Purchasing may be achieved directly by RASOS provided proper tender procedures are followed or three separate estimates are obtained. The only exception to the above procedure shall be in respect of petty cash items or items for office supplies that are needed urgently. In these cases the Coordinator or the Administration Officer may purchase the items directly and present a receipt for reimbursement. Capital items purchased shall be added to the RASOS asset inventory list. 6.0 Invoice Procedures The RASOS invoice form is stored in the Local Area Network RASOS folders. A standard invoice form bearing the ACAAC and RASOS identification shall be used. 15 AUG 05 Page 149 RASOS POLICY AND PROCEDURES MANUAL Invoices shall be either in US dollars or in the currency of the host CAA’s State if it is a local billing and shall be payable in the currency stated on the invoice. The payment due date shall be specified on each invoice and past due amounts shall be identified on the invoice. Invoices shall be numbered using the initials of the entity being invoiced followed by the last two digits of the year followed by a hyphen and the number of the invoice to that entity starting each year at 001 and sequentially after that. For example, JCAA-04-001 would be the first invoice to the JCAA in 2004. Invoices shall be dated, shall bear a clear description of the item or service being invoiced and shall be signed by either the Coordinator or the Chairman. Invoices shall be prepared in three copies, the original to the addressee, the first copy to the RASOS file and the second copy to the RASOS letter book. Invoices for member’s contributions shall also be copied to the ACAAC -11 series file for that member. 7.0 Monthly and Quarterly Account Statements Copies of the passbook, the bank statement, the cash books and the statement of expenditures and revenues shall be prepared monthly by the host CAA Finance Department and provided to the Chairman and Coordinator. A quarterly statement of expenditures and revenues shall be prepared by the host CAA Finance Department and reconciled against the approved budget and shall contain explanatory notes. Copies of quarterly information shall be posted on the secure part of the RASOS Web site for Directors’ access. 8.0 Annual Financial Statement An audited annual financial statement shall be prepared and presented by the host CAA Finance Department and the external auditor. The RASOS fiscal year is January 1st to December 31st. The report shall be signed by the Chairman and Vice Chairman. A copy of that report shall be held in the RASOS Office and copies shall be provided to each Member. If available in electronic form a copy may also be posted on the RASOS Web site in the secure section. 9.0 Corporate Strategic Plan A four year Corporate Strategic Plan shall be prepared by the Coordinator and shall be updated annually and presented to the Board prior to the beginning of each new fiscal year. 15 AUG 05 Page 150 RASOS POLICY AND PROCEDURES MANUAL A copy of the current, approved corporate strategic plan shall be held in the RASOS Office and, if available in electronic format may also be posted on the RASOS Web site in the secure section. 10.0 Annual Budget An annual budget (the operational plan portion of the Corporate Strategic Plan) shall be prepared by the Coordinator each fiscal year and presented to the Board by mid year prior for review and shall be presented to the Board for approval at the third Board Meeting each year. It shall address revenues and expenditures proposed for the next fiscal year and shall contain explanatory notes in sufficient detail for the Board’s information. A copy of the current annual budget shall be held in the RASOS Office in the SYSCO-4 File and, if available in electronic format a copy shall also be posted on the RASOS Web site in the secure section. 11.0 Non-budgetary Expenditures Non- budgetary expenditures may be approved by the Coordinator AND the Chairman in exceptional circumstances. Expenditures over USD 2,000.00 shall require the approval of the Board members. Three such expenditures are permitted each fiscal year, the fourth and each subsequent non-budgetary expenditure shall require the approval of the Board. Non-budgetary expenditures are deemed not to include pre-payments for trans national inspection work or trans national inspector training that will be subject to recovery from the receiving authority. 12.0 Inventory of RASOS Assets The Coordinator, assisted by the host CAA Finance Department shall maintain an inventory of RASOS assets. This will include furniture, office equipment and any special equipment purchased by RASOS. The host CAA Finance Department shall assist RASOS in including the assets and any depreciation in the annual audited financial statement and in the annual budget. 15 AUG 05 Page 151 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 152 RASOS POLICY AND PROCEDURES MANUAL PART 4 POLICIES AND PROCEDURES FOR RASOS DUTY TRAVEL 15 AUG 05 Page 153 RASOS POLICY AND PROCEDURES MANUAL PART 4 CHAPTER 1 GENERAL 15 AUG 05 Page 154 RASOS POLICY AND PROCEDURES MANUAL RASOS POLICIES AND PROCEDURES FOR TRAVEL GENERAL The RASOS Region spans 1600 kilometers north to south and 2400 kilometers east to west and covers some 13 different nations. Extensive travel is necessary for RASOS Directors and RASOS Staff as well as for the Trans-National Inspectors who serve the member CAAs. Travel may be for meetings, for inspections, for provision of technical assistance or for positioning for inspections or may be to access training courses or facilities. Travel in the Region is necessarily by air due to the geography. Part 5 of the RASOS Policy and Procedures Manual sets forth policies and procedures for the various aspects of duty travel, such as who may travel, how the travel may be achieved, etc. RASOS must be conservative in its approach to travel and must seek to achieve its goals at the least possible cost to the members. Travel will be by economy class air travel unless business class travel is the only means available and urgency dictates its use. Ground transport will utilize the most economical means possible but will not include public buses or minibuses. Hotel accommodation will be single private room for each person traveling whether singly or in a group. Where feasible, the CAA utilizing the services of RASOS staff or trans-national inspectors shall provide ground transportation. Duty travel by inspectors shall attempt to incorporate airborne inspection activity with the travel to the extent possible. Where no additional costs will be incurred, vacation may be authorized between periods of travel and duty while not at the home office. The use of teleconferencing and electronic mail is encouraged where these media may make travel unnecessary. RASOS RESPONSIBILITY FOR REIMBURSEMENT RASOS will advance or reimburse the traveler the specific travel costs detailed on the table in the following page, as amended from time to time, and will take into account high cost areas or specific cases as detailed in other chapters of this Part. Travel status means any full or part day in which the employee is traveling away from the headquarters area going to or returning from overnight accommodation while on duty. Per diem, as referred to in other chapters includes meals, incidentals or subsistence allowance depending on whether or not a full day is spent in travel status. In cases where travel is from and to the headquarters area (RASOS Office or Home CAA Office) without overnight accommodation the part day incidentals and meals shall be paid. 15 AUG 05 Page 155 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 156 RASOS POLICY AND PROCEDURES MANUAL RASOS CASSOS TRAVEL Advances for travel must be sufficient to cover all forecast expenses and must be justified with receipts for hotels, ground transportation, insurance and travel fees or taxes. Advances must be signed for when received. 15 AUG 05 Airfare Ground Transport Accommodation Subsistence Incidentals Meals Insurance Actual airfares are paid. Actual expenses are paid, car rentals may be reimbursed only with prior approval of Coordinator or Chairman where such rental is approved in advance as necessary for the mission support. Actual expenses for a single standard room. To use CARICOM hotel list and preferred rates if available. 35 payable only for full days in travel status. 15 (laundry, tips, phone calls, etc), payable for full or part days.(Part day being any part of a day in travel status.) 85 per day, or, where part day is traveled, 45. (Part day being over any two meal times.) Actual, ticket cancellation, travel health care, rental vehicle one Million public liability and collision zero deductible may be claimed if pre-authorized. Business class may only be authorized for specific journeys. Ticket receipts are needed. Receipts are needed. USD 50 per day if stay is in private accommodation. If an enroute stopover or delay is more than 6 hours and suitable rest accommodation is not provided by the air carrier, a room may be reimbursed where justification is provided and approved. Receipts are needed. Travel Fees or Taxes Actual expenses are paid. Receipts are needed. Receipts are needed. Receipts not required. Receipts not required. Page 157 Receipts not required. Receipts are needed. Receipts are needed. RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 158 RASOS POLICY AND PROCEDURES MANUAL PART 4 CHAPTER 2 RASOS STAFF TRAVEL 15 AUG 05 Page 159 RASOS POLICY AND PROCEDURES MANUAL RASOS POLICIES AND PROCEDURES FOR TRAVEL TRAVEL BY RASOS STAFF RASOS staff includes the Coordinator, Assistant Coordinator, Administration Officer and may include the Chairman and/or Vice Chairman or any of the Directors who are traveling to represent RASOS. RASOS staff travel must be approved by the Chairman and Coordinator and must be authorized by the Chairman or the Coordinator and the host CAA Financial Controller. RASOS staff may choose to utilize the services of the travel officer at the host CAA to arrange the travel, following host CAA procedures or may make travel arrangements directly. The request for travel will indicate the reason for the travel, the duration of the travel, the airline or other means of travel, the requirement for hotel reservations and/or ground transportation, the number of days per diem requested and will note the RASOS responsibility for the travel costs. Where travel requires per diems or ticket purchases the usual RASOS financial procedures shall be followed. Tickets and per diems should be received at least two working days prior to the travel commencement date and confirmation of bookings should be made at least one working day prior to travel commencement. In some cases travel may be necessary without per diem advance in which case the refund shall be processed as quickly as possible following submission of a claim for reimbursement of travel expenses. 15 AUG 05 Page 160 RASOS POLICY AND PROCEDURES MANUAL PART 4 CHAPTER 3 RASOS TRANS-NATIONAL INSPECTORS TRAVEL 15 AUG 05 Page 161 RASOS POLICY AND PROCEDURES MANUAL RASOS TRANS-NATIONAL INSPECTORS TRAVEL When one RASOS member requests the use of another RASOS member’s inspectorate services the trans-national inspector’s travel may be managed in one of two ways: 1. Arrangements Made by Requesting CAA: -the air tickets and accommodations shall be arranged by the requesting CAA and ground transportation shall be arranged by the requesting CAA -per diems paid to the trans-national inspector shall be at the RASOS rate detailed in Part 4 Chapter 1 of this manual. -trans-national inspectors shall retain copies of all receipts and boarding pass stubs and tickets and shall provide these to the requesting CAA as required. -per diem shall be provided by the requesting CAA on arrival of the trans-national inspector in their state; or, 2. Arrangements Made by RASOS: -the air tickets and accommodations shall be arranged by the RASOS and ground transportation shall be arranged by the requesting CAA -per diems paid to the trans-national inspector shall be at the RASOS rate detailed in Part 4 Chapter 7 of this manual. -trans-national inspectors shall retain copies of all receipts and boarding pass stubs and tickets and shall provide these to RASOS for the requesting CAA as required. -per diem shall be provided by RASOS and shall be invoiced to the requesting CAA on completion of the duty of the trans-national inspector in their state. Cancellation of Travel When travel is canceled for any reason all tickets and per diems are to be returned forthwith by the trans-national inspector to the issuing organization (the requesting CAA or the RASOS office) via the most appropriate means. Postponement of Travel When travel is postponed for any reason the requesting CAA and RASOS shall be advised and alternative dates shall be arranged. Per diems already issued may be retained 15 AUG 05 Page 162 RASOS POLICY AND PROCEDURES MANUAL by the trans-national inspector if the period of duty is likely to be the same duration and if it is likely to take place within a thirty day period of the originally scheduled date. RASOS or the requesting CAA shall make necessary arrangements for rescheduling air tickets and hotels and shall be responsible for any additional fares or penalties from the original ticket. Sickness While in Travel Status Trans-national inspectors who become ill or unable to travel or perform duties for any reason shall immediately inform RASOS and/or the requesting CAA. A determination shall then be made as to what actions shall be taken. 15 AUG 05 Page 163 RASOS POLICY AND PROCEDURES MANUAL PART 4 CHAPTER 4 TRAVEL ON RASOS STATES’ AIR OPERATORS 15 AUG 05 Page 164 RASOS POLICY AND PROCEDURES MANUAL TRAVEL ON RASOS STATES’ AIR OPERATORS The following airlines have agreed to assist RASOS with duty travel for Directors, RASOS staff and trans-national inspectors: a. TBA b. TBA c. TBA d. TBA Travel, depending on the individual airline agreement, may be for either no-charge with payment of taxes only or at 25% of the applicable economy fare plus applicable taxes. Payments are made in cash or by major credit card only, no invoice or purchase order will be utilized. All such duty travel must be arranged by the RASOS office and must be approved by the Chairman or the Coordinator. A list of persons eligible for such travel is maintained at the RASOS office and some of the airlines also hold this list at their request. The RASOS office requires at least two weeks notice of the need for such travel and will do its best to coordinate this with the relevant airline(s). Coordination of the travel is not guaranteed as the airline will have the final say as to how its seats are allocated, although all have stated their intention to permit confirmed seats for duty travel there may be times when they cannot accommodate RASOS travel due to bookings. RASOS will normally pay for the tickets and may then invoice the applicable organization for the expenses. (For example, if a requesting CAA wants RASOS duty travel discounts and organizes the trans-national inspector travel through RASOS the requesting CAA will be invoiced by RASOS for those costs.) Tickets will normally be arranged for pick up at the local check-in counter on check-in so any person traveling on this basis must carry proper photo identification and should have the RASOS authorization and ticket locator numbers or airline authorization number with them. Such travel is non-refundable and it may be difficult to change schedules when on this type of travel. If a schedule change is necessary for any reason the ticket holder may approach the airline for the change. There may be a cost involved and where this is the case RASOS should be advised. Duty travel for inspectors may also be arranged as inspection travel where feasible and where such inspections are needed as part of the relevant CAA oversight program. This type of travel must be coordinated both through RASOS and through the relevant CAA to the airline where trans-national inspectors are utilized. 15 AUG 05 Page 165 RASOS POLICY AND PROCEDURES MANUAL Unless specifically tasked to conduct an inspection on that flight or at that airline facility, any inspector traveling on RASOS duty is not to engage in inspection activity with airline staff, although they may report observed discrepancies to the RASOS office. The RASOS office will then provide the information to the relevant CAA for action. The only exception is if a safety breach is observed in flight in which case the inspector shall identify himself to the pilot in command following the completion of that sector of the flight and shall make him aware of the safety breach informing him that it will be reported to the State of the Operator CAA and RASOS. If the safety breach is noted on the ground prior to flight and is likely to affect the safety of the flight the inspector shall report it to the pilot in command prior to departure. Under no circumstances are the airlines to be approached by individuals or a Member CAA directly with regard to arranging flights under the RASOS/airline agreements as this would very likely have a deleterious effect on the agreement. In order to achieve these benefits RASOS must ensure that a strong level of RASOS control and authorization will be maintained over the program to avoid abuses. 15 AUG 05 Page 166 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 167 RASOS POLICY AND PROCEDURES MANUAL PART 4 CHAPTER 5 TRAVEL OUTSIDE RASOS REGION 15 AUG 05 Page 168 RASOS POLICY AND PROCEDURES MANUAL TRAVEL OUTSIDE RASOS REGION There may be occasions where Directors, RASOS staff or trans-national inspectors are required to travel outside the RASOS region. Travel outside the RASOS region may be required for meetings, conferences, training, surveillance and inspection or for positioning to perform other duties such as assistance with accident investigations. Where such travel is on RASOS business it may be funded by RASOS following approval and authorization. Where such travel is for a requesting CAA and involves trans-national inspector duties the travel may be organized by RASOS or by the requesting CAA and shall be funded by the requesting CAA. Travelers are required to ensure that their passports are up to date and will not expire during travel time and that they have the required visas to permit them to enter the states they will travel through or as destinations. Some states require appropriate vaccinations and immunizations and these may be checked with their consulates or embassies. Travelers are also advised to check that their health insurance coverage is valid during such travel as RASOS normally provides no coverage. 15 AUG 05 Page 169 RASOS POLICY AND PROCEDURES MANUAL PART 4 CHAPTER 6 HOTEL ACCOMMODATION POLICY 15 AUG 05 Page 170 RASOS POLICY AND PROCEDURES MANUAL HOTEL ACCOMMODATION POLICY RASOS duty travelers are entitled to a single, private room with bath. They are not required to share accommodation. Hotels in the RASOS region are generally adequate and the local CAA’s advice should be sought when making reservations as they may also assist by obtaining a better rate. Normally, mid-range tourist or business traveler type accommodation is to be used and high end luxury accommodations are discouraged. When traveling on airline inspection duties the airline may be asked to make the booking at its preferred rate, but the RASOS traveler must pay for the accommodation and ensure it is not billed to the airline. RASOS or the requesting CAA may make the reservations but some hotels require a credit card for confirmed reservations (where the room is held beyond normal check in times). On these occasions the traveler may be required to provide personal credit card information to RASOS or directly to the hotel. RASOS will protect the credit card information and will not retain it or use it for any other purpose. 15 AUG 05 Page 171 RASOS POLICY AND PROCEDURES MANUAL PART 4 CHAPTER 7 PER DIEM POLICY 15 AUG 05 Page 172 RASOS POLICY AND PROCEDURES MANUAL Accommodations, Meals and Per Diem POLICY Per diem shall be calculated once for each duty night the traveler spends in accommodation away from home and includes meals and subsistence allowances. Part days in travel status (see Table in Part 4 Chapter 1) includes meals and incidental allowances. The per diem is not intended to include any air or ground transportation costs, travel or airport taxes or insurance. Per diems will be advanced in USD when RASOS is funding the travel. Requesting CAAs are encouraged to do the same when funding RASOS duty travel. Where meal costs are likely to rise above USD $85.00 per day the full and part day per diem advance or reimbursement may be increased to cover reasonably estimated justifiable increases above that amount. Where a hotel is all inclusive, i.e. all meals and drinks are included in one rate, no full day meal allowance shall be paid for full days in travel status while in such accommodation, although the subsistence or incidentals allowances shall be advanced or reimbursed for full or part days and the part day meal allowance shall be paid for traveling days as shown in the table in Part 4, Chapter 1. Per diems should be issued no later than two working days prior to the travel and where they are issued by a requesting CAA on arrival of the traveler in a RASOS state they should be issued as soon as practicable following the duty traveler’s arrival. Where travel is cancelled or delayed unused per diems should be returned to the issuing organization immediately. For RASOS, where the travel will be delayed but completed within thirty calendar days it will suffice for the traveler to hold the per diem advance. Delays beyond thirty days will require the traveler to return the per diem advance to RASOS as soon as the delay is determined and RASOS will then re-issue the advance prior to the next travel date. Requesting CAAs that have provided per diem advances for travel that is delayed should advise the traveler(s) according to their own practices. 15 AUG 05 Page 173 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 174 RASOS POLICY AND PROCEDURES MANUAL PART 4 CHAPTER 8 GROUND TRANSPORTATION POLICY 15 AUG 05 Page 175 RASOS POLICY AND PROCEDURES MANUAL GROUND TRANSPORTATION POLICY Ground transportation for RASOS duty travel shall be via the most economical means, except that public bus transportation or minibus shall not be used except where a bus shuttle is provided from airport to hotel and return, or where bus or van transportation is provided by the host organization. Where rental vehicles are the most economical mode of transportation as opposed to taxis these may be used provided a standard economy car is rented. It will be the traveler’s responsibility to ensure that adequate insurance coverage is on the vehicle. RASOS will pay for the vehicle rental, any associated fees and will pay for USD $ 1,000,000 liability insurance and CDW USD $500 deductible insurance. Approval in advance is required where rental vehicles will be funded by RASOS. Where vehicle damage is not due to the carelessness or negligence of the person driving it while on duty travel, RASOS may reimburse the $500 deductible amount to that person if they have had to pay it to the rental company. Requesting CAAs are responsible for provision of ground transportation for transnational inspectors who are deployed to provide services for them. 15 AUG 05 Page 176 RASOS POLICY AND PROCEDURES MANUAL PART 5 RASOS PERSONNEL MANAGEMENT POLICIES AND PROCEDURES 15 AUG 05 Page 177 RASOS POLICY AND PROCEDURES MANUAL PART 5 CHAPTER 1 RASOS HIRING AND CONTRACTS 15 AUG 05 Page 178 RASOS POLICY AND PROCEDURES MANUAL RASOS HIRING AND CONTRACTS Staffing for RASOS positions will follow the usual personnel hiring process for the host CAA since all support services of this nature are to be provided by the host CAA and, until RASOS is established as a CARICOM institution, the host CAA will hire and second personnel to RASOS. This will entail use of RASOS job descriptions to develop position advertisements for newspapers. It will entail setting up of a hiring board that should consist of the following: -To hire RASOS Coordinator: RASOS Chairman, RASOS Vice Chairman or another RASOS Director, CARICOM Representative, Host CAA Personnel Officer. -To hire RASOS Assistant Coordinator: RASOS Chairman, RASOS Vice Chairman or another RASOS Director, RASOS Coordinator, Host CAA Personnel Officer. -To hire RASOS Administrative Officer: Chairman, Coordinator, Host CAA Personnel Officer. In order for staffing to proceed there must be sufficient funds guaranteed to be available for emoluments for the person hired for the likely duration of the contract. This means that there must be sufficient funds for that fiscal year salary and sufficient to cover part of the following fiscal year in the event that contributions are not received on time. All hiring must be done using renewable term contracts as there is at present no permanent employment in RASOS. Contracts shall describe the relationship between the hiring host CAA and RASOS and shall clearly indicate that the person is employed for the RASOS project via a seconding process. Whether or not the contract indicates reversion to employment by the host CAA in the event that RASOS employment ceases is the choice and the responsibility of the host CAA. Contracts shall be in the format of a normal employment contract and shall contain the normal clauses used in the State of the host CAA. Copies of the signed contracts shall be distributed as follows: Host CAA, RASOS Chairman, RASOS Office and the individual who is the other party to the contract. RASOS office copies shall be available for viewing if requested by RASOS Directors. Where RASOS Board determines it may be necessary to employ other staff members or engage consultants to assist with RASOS work this shall be negotiated with the host CAA in advance of any hiring or contracting as it may affect the office space, telephones and other support services provided to RASOS by the Host CAA. 15 AUG 05 Page 179 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 180 RASOS POLICY AND PROCEDURES MANUAL PART 5 CHAPTER 2 RASOS STAFF TRAINING 15 AUG 05 Page 181 RASOS POLICY AND PROCEDURES MANUAL RASOS STAFF TRAINING The RASOS Coordinator and the RASOS Assistant Coordinator are senior technical positions, both of which may be expected to act as trans-national inspectors within the RASOS group. This requires that they maintain professional qualifications and professional currency as aviation safety inspectors. The RASOS Coordination staff and the Administration Officer will require periodic technical and non-technical specialty training and skills upgrade training. The type of training that may be expected for RASOS staff is as follows: -aircraft type courses -aircraft recurrency training -check airman recurrency training -human factors training -specialty technical courses -skills upgrade courses -safety management courses -management skills courses -computer courses -enforcement courses -accident/incident investigation courses -ICAO Trainair courses including train the trainer courses -instructional skills courses Normally the aircraft type courses for large aircraft will be funded by the CAA that requires the services of RASOS staff on those aircraft. Smaller aircraft courses may be funded by RASOS where the skill may be utilized during trans-national inspections for two or more RASOS member CAAs. Training shall be budgeted in each yearly operational plan and shall be reflected in the RASOS budget document for the upcoming year. Training approved in the budget shall 15 AUG 05 Page 182 RASOS POLICY AND PROCEDURES MANUAL not require further Board approval other than the normal financial approvals and authorizations for payment described in Part 3 of this Manual. Training completed shall be recorded on the RASOS staff member’s personal training record held in the SYSCO-6 file. 15 AUG 05 Page 183 RASOS POLICY AND PROCEDURES MANUAL PART 5 CHAPTER 3 RASOS STAFF LEAVE POLICY 15 AUG 05 Page 184 RASOS POLICY AND PROCEDURES MANUAL RASOS STAFF LEAVE POLICY Leave entitlements for RASOS staff will be as detailed in their individual contracts. Leave shall be administered in accordance with the host CAA leave procedures when employees are hired to that CAA and seconded to RASOS duties. The RASOS Coordinator shall be the approval authority for leave for the Assistant Coordinator and the Administration Officer. The RASOS Chairman, or in his absence, the RASOS ViceChairman shall be the approval authority for the RASOS Coordinator leave. Leave should be taken each fiscal year and up to one-half of the vacation leave may be accrued. Vacation leave may be paid out at the discretion of the RASOS Chairman, such pay-out shall be subject to the financial procedures in Part 3 of this Manual. Staff members desiring a pay-out of leave shall request the approval of the RASOS Chairman no later than three months prior to the end of the calendar year. RASOS staff leave shall be tracked by the RASOS Administration Officer and kept in a separate sub-file of the SYSC0-6 file. RASOS casual leave and sick leave entitlements shall not accrue. 15 AUG 05 Page 185 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 186 RASOS POLICY AND PROCEDURES MANUAL PART 5 CHAPTER 4 RASOS CONFLICT OF INTEREST GUIDELINES AND CODE OF ETHICS FOR RASOS STAFF AND TRANS-NATIONAL INSPECTORS 15 AUG 05 Page 187 RASOS POLICY AND PROCEDURES MANUAL RASOS CONFLICT OF INTEREST GUIDELINES Conflict of interest guidelines shall be described in the individual contracts of employment. Where the employee is hired to the Host CAA and seconded to RASOS the applicable Host CAA conflict of interest guidelines shall apply to that employee. For RASOS employees, the Host CAA conflict of interest guidelines shall be construed to be applicable in all RASOS States. RASOS CODE OF ETHICS FOR STAFF AND TRANS-NATIONAL INSPECTORS Definition & Policy In this document, the term “ethics” is understood to mean a code of morally acceptable behavior that guides the organization and its employees in all our dealings with customers, with agents, with suppliers, with our co-workers and with the general public. An organization’s performance in this area establishes the foundation of its reputation. The purpose of this Code of Ethics is to establish practices that will apply to all officers and employees of RASOS and all trans-national inspectors working under the aegis of RASOS. Ethical behavior goes beyond strict observance of the law, as it not only rejects practices which may be defined as illegal but also considers those such as passing on, or acting on, confidential information for personal benefit, or for that of others, to be violations of the organization’s policy. The activities of all officers and employees of RASOS and the trans-national inspectors must therefore be able to withstand close scrutiny at all times. In all dealings with aviation industry clients, should there be any doubt about the interpretation of a particular regulation, rule, or guideline, or in ascertaining its applicability, then the guidance of a responsible local CAA officer should be sought. Where necessary, or appropriate, the local Authority’s Legal Officer should be consulted and/or external professional advice obtained. Professionalism, Integrity and Ethics in the Workplace RASOS must be recognized as having the highest possible professional standards and its employees and trans-national inspectors are selected for having appropriate knowledge and skills. They are expected to use these for the benefit of Member authorities, air operators, aerodrome operators, license and certificate holders, applicants for licenses and certificates, and the aviation industry in general. All of 15 AUG 05 Page 188 RASOS POLICY AND PROCEDURES MANUAL these may be collectively referred to as our “clients”. Professionalism is expected to be shown in every aspect of work conduct, including behavior, language, appearance and attire. It is expected that those who choose to drink alcohol at external events, or at RASOS or Member or client sponsored events, will do so in moderation. RASOS is in business to provide the aviation industry with the highest possible quality of service, and safety oversight, ensuring that it meets or exceeds international standards, without incurring unnecessary or excessive cost, and to ensure industry and public satisfaction to the best of its collective ability. Personal and organizational integrity should be above reproach: the highest levels of honesty and fairness should characterize our dealings at all times, and all must ensure that trust is developed by maintenance of the highest ethical practices. RASOS employees and trans-national inspectors should give their co-workers the same respect and service that is given to clients and that they would expect for themselves. Communication within the organization must be open and honest. Abusive, threatening or violent behavior is not acceptable. RASOS will strive to provide a safe and healthy work environment for all employees and this involves the co-operation and support of every officer and employee. Each person has a responsibility to comply with health, safety and environmental laws and regulations by reporting accidents, potential hazards and other concerns immediately, either to his/her immediate superior or to the facilities management in the affected area. RASOS must treat clients with high standards of honesty, fairness and courtesy. Clients must be able to voice their concerns easily, while complaints and disputes must be dealt with fairly, transparently, and quickly. All personnel must be careful not to mislead clients in any way. For example, they must never make promises that they cannot keep, and no person should take unfair advantage of an operator. Taking unfair advantage can include manipulation, concealment, abuse of privileged information, misrepresentation of material facts, or any other unfair practice. Government and Political Dealings In dealings with other government agencies and representatives, special care must be taken to use official positions responsibly. This is especially true in relation to the political process. It is important to take reasonable steps to become familiar and comply with all laws and regulations that apply when offering to provide entertainment, meals, gifts, gratuities and other items of value to any employee or representative of governments or when accepting such items of value from any employee or representative of any government. 15 AUG 05 Page 189 RASOS POLICY AND PROCEDURES MANUAL RASOS respects and supports the right of each individual to participate in the political process. However, neither the organization’s time, nor property, must be used in campaigning for any political party. This includes the organization’s uniforms, logo, or vehicles. Occasionally RASOS employees or trans-national inspectors will encounter a situation that is potentially damaging to a client or controversial to the client’s interests. It is vital that RASOS employees or trans-national inspectors do not participate in or exacerbate such situations. Tact and diplomacy are required at all times and discretion must be used in such situations. Memberships in Social & Community Organizations Memberships in social and community organizations can increase the effectiveness of individuals, and can benefit the organization and the industry. RASOS therefore, encourages membership in such organizations, especially those that strive to improve the industry, a specific community, or the community in general. It is a normal part of these memberships to share information. There should not be any exchange information that could jeopardize the relationship with any segment of the industry, or our position of trust with clients. Care must be taken not to violate the confidentiality that customers, operators, employees, representatives, and others legitimately expect. Communication with the Media The media plays an important role in helping inform the public about RASOS, its responsibilities, functions and services provided. Public statements, or statements which may be construed as official policy, are the preserve of the Chairman or the Directors. While this authority may be delegated under certain circumstances, no employee should provide any information to the media without executive authorization. Proprietary Rights No employee of RASOS or employee of a RASOS Member is permitted to market for his/her own account any product developed for the benefit of the organization. Such products include computer software, special documents, and special procedures, all of which become the property of RASOS. Conflict of Interest A conflict of interest arises whenever an individual’s personal interests are at variance with the best interests of RASOS, an operator, a customer, or the industry in general. A conflict might exist if an employee of the organization or his or her immediate family (i.e. spouse and/or children living at home) has a direct or indirect 15 AUG 05 Page 190 RASOS POLICY AND PROCEDURES MANUAL personal interest in a transaction involving RASOS or a client, especially if that interest could affect the result of the transaction. Such a conflict could exist even when a transaction is still in the proposal stage if the individual is in a position to influence decisions on its development. The policy of RASOS is that such situations are to be avoided. This applies not only to actual conflict of interest but also to situations where there might be a perceived conflict. Major areas of potential conflict of interest are considered below and the policy of RASOS is defined. However, conflict can arise in areas without guidelines. In such cases, the individual is expected to take an objective look at his or her actions. Ask the question whether or not a reasonable, disinterested observer - a customer, a supplier, an acquaintance, an auditor, or government representative - would be satisfied that fair dealing and the good reputation of RASOS or the client Authority had been the primary motivation of those actions. Business communications, whether written or oral, should be handled in a prompt, courteous, efficient way. This is particularly important when dealing with complaints or other sensitive issues. Anyone receiving complaints, or who is approached on a sensitive issue outside the immediate scope of his or her job, has the responsibility to refer such approaches to the appropriate manager promptly. Except for customary gifts of nominal value, no gifts, gratuities or favours that might influence, or appear to influence, the performance of the recipient’s duties can be accepted. If an employee of RASOS or a trans-national inspector assigned to RASOS has to entertain clients, suppliers, or agents, as part of the performance of his or her duties, such entertainment is to be limited to what is reasonable and necessary. Employees of RASOS and trans-national inspectors must avoid business dealings involving a relative or close associate, or a business owned or managed by a relative or close associate. The handling of such business could affect objectivity. An example would be the provision of a special authorization, or approval, to a company owned by a relative. Such a case must be referred immediately to the attention of a supervisor for assignment to another employee. Situations that may influence, or may appear to influence, unduly an employee’s relationships with customers, vendors, or sales personnel outside RASOS must be 15 AUG 05 Page 191 RASOS POLICY AND PROCEDURES MANUAL avoided. Reciprocal arrangements are not acceptable. No employee is to enter into any business with suppliers from which personal gain may result, and no favours from customers, vendors or suppliers of goods and services should be accepted, including gifts of more than a nominal value. Any employee or trans-national inspector involved with the acquisition of goods and services, and who has a personal or family interest in the affairs of a supplier of goods and services to RASOS or the client Authority, must inform his or her supervisor of that interest. An employee with such involvement is not permitted to participate, in way, with the acquisition of goods and services from that supplier. Other Employment Other employment includes full or part-time employment with another entity, selfemployment activities and private practice. Potentially, such employment presents the same problems as do outside directorships. In practice, however, the major problem is the time, energy and focus required for these activities. Other employment activities should be declared to the Chairman and approval requested. Approval for other employment is based on the following guidelines: a.) The employment must be outside normal working hours, and RASOS’ time or resources are not to be used in carrying out such employment. b.) There should be no obvious conflict of interest e.g. in working for an air operator, aerodrome operator, or service provider within the RASOS Member States. Other employment may be approved on the understanding that: a.) The employee’s first loyalty is to RASOS. b.) All possible situations of conflict will be avoided: e.g. giving legal advice to a person or company in litigation with RASOS or a Member Authority. Miscellaneous Employees of RASOS are expected to observe the highest standards of personal conduct both on and off the job. RASOS funds must be handled in a responsible manner. All the regulations and procedures governing such funds must be meticulously observed. Any employee, who becomes aware of any breach or defalcation by any other, should report it to an officer. 15 AUG 05 Page 192 RASOS POLICY AND PROCEDURES MANUAL Employees of RASOS are expected to take good care of RASOS property. Breaches of the Code of Ethics If there are doubts about a particular situation, questions or concerns about a business practice, questions about a potential conflict of interest, or concerns about potential or suspected illegal or unethical behaviour, guidance must be sought from the Chairman, or from the organization’s Legal Officer. Where a breach has occurred or is perceived to have occurred, the applicable employment contract and conditions of service may specify what action must be taken. Where a breach involves a trans national inspector it should be promptly reported to the Coordinator who will bring it to the attention of the Chairman. They will attempt to gather facts and investigate the circumstances with the provider and receiver authorities and attempt to reach appropriate resolution of the issue. If the breach did not happen in a providing or receiving State while on duty the providing authority shall be responsible for the investigation and shall report its findings and conclusions to the Chairman, to be confined to whether or not that trans national inspector should be retained on the register of trans national inspectors. 15 AUG 05 Page 193 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 194 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 195 RASOS POLICY AND PROCEDURES MANUAL PART 5 CHAPTER 6 HOST AUTHORITY RESPONSIBILITIES 15 AUG 05 Page 196 RASOS POLICY AND PROCEDURES MANUAL The Host CAA shall be responsible for provision of a number of specific services to ACAAC-RASOS . These shall be detailed in an agreement such as the following pro forma agreement: ACAAC/RASOS and Host CAA MEMORANDUM OF AGREEMENT for Host CAA Support Services The Association of Civil Aviation Authorities of the Caribbean and the Board of Directors of the Regional Aviation Safety Oversight System (RASOS Board) has agreed that the host CAA shall be responsible for the support of the RASOS Office. The Host Civil Aviation Authority (hereinafter referred to as X-CAA) agrees to undertake the host Authority responsibilities for the RASOS Office effective (dd/mm/yy) until such time as the RASOS Office is relocated or the RASOS Board determines a change in the support arrangements is to be implemented. The X-CAA agrees with RASOS to be provide the following support to RASOS Office, those services that shall not be charged back to RASOS are annotated as free of charge: -suitable furnished office space and maintenance thereof (free of charge); -suitable motor vehicle(s) and insurance and maintenance thereof; -electricity; -air conditioning; -telephone services; -vehicle parking (free of charge); -janitorial and maintenance services for office space; -water and sewage and garbage services; -security services; -personnel management services; -payroll services including income tax and other statutory deductions including employers statutory contributions; -financial management and control services including but not restricted to monthly reports of revenues and expenditures, periodic audit services and an audited annual financial report to be presented no later than March 15 each year; -group health employer portion; -mail services (as applicable); -internet and electronic mail access; -purchasing and supply services; -travel services (as applicable); -accidental life and disability insurance; and -property insurance (as applicable) (free of charge) -contracting for employees and seconding them to RASOS. The X-CAA shall effect cost recovery by invoicing RASOS for services in a manner that details the monthly or annual amount of recovery that shall be applicable with respect to 15 AUG 05 Page 197 RASOS POLICY AND PROCEDURES MANUAL each of the services provided or as a single charge if that is applicable (where the office space is not individually metered for water, electricity, etc). Telephone services shall be charged monthly as billed by the telephone company. A copy of each invoice shall be retained by the X-CAA and the RASOS Office (RASOS file SYSCO-4) and shall be signed by the RASOS Chairman, the RASOS Coordinator and the representative of the X-CAA. These records shall be available for viewing by RASOS Board Members. RASOS shall be invoiced by the X- CAA on a monthly or annual basis for recovery of the costs. Payment shall be made by RASOS to the X-CAA following the financial procedures set forth in Part 3 of the RASOS Policy and Procedures Manual insofar as these are not repugnant to the X-CAA State’s Financial Administration Act and Regulations. To the extent possible, RASOS and the X-CAA shall act at arms length. Where any conflict of interest is likely or perceived this shall be brought to the attention of the RASOS Chairman who may refer the matter to the RASOS Board for resolution. This agreement may be altered or amended following agreement of the X-CAA and the RASOS Board. This agreement may be terminated without cause by either party providing six months notice to the other party. This agreement shall be binding on both parties and each party agrees to undertake its various responsibilities in good faith. This agreement shall be governed by the Laws of (X-CAA’s State). In the event of a dispute that can not be resolved by the parties to this agreement the matter shall be referred to a representative of the RASOS Board and a representative of the X-CAA Board and the CARICOM Observer member of the RASOS Board for their recommendation of a course of action. Signed at (city, country) on this ___________ day of _______________ in the year 200-. __________________________ ACAAC RASOS Chairman ________________________________ Director General X-CAA __________________________ ACAAC RASOS Coordinator Witnessed by_______________________________________ Authorized Legal Officer 15 AUG 05 Page 198 RASOS POLICY AND PROCEDURES MANUAL INTENTIONALLY LEFT BLANK 15 AUG 05 Page 199 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 200 RASOS POLICY AND PROCEDURES MANUAL Part 5 Chapter 7 COMMUNICATION WITH THE MEDIA 15 AUG 05 Page 201 RASOS POLICY AND PROCEDURES MANUAL COMMUNICATION WITH THE MEDIA Communication with the media is an unavoidable reality and a necessity for organizations that are as visible as ACAAC- RASOS. Official communications may be in the form of in-person, telephone or on camera or on-line radio or taped interviews for radio, television and newspaper or magazine publications. RASOS employees are normally expected to obtain the authorization of the Chairman or Vice Chairman for any media communication. Transnational inspectors should not avoid dealing with the media and should refer all such dealings to the appropriate RASOS Board Member(s) or their own Director General. As official authorization may not always be possible under all circumstances it is important that all RASOS employees use tact and discretion when dealing with the media. They are, at all times, to respect and maintain the confidentiality of Members’ and clients’ information and are to deal with facts and not personal opinions or hearsay. When an employee is faced with a question to which they are unsure whether they should respond or make comment that question should be deflected with the response that they are unable to answer the question and it would best be referred to the Director for the specific State or the Chairman. 15 AUG 05 Page 202 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 203 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 204 RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 205 CARICOM SECRETARIAT WChairman RASOS Board orking Groups RASOS POLICY AND PROCEDURES MANUAL 15 AUG 05 Page 206