ANNOUNCEMENT OF FREE BUSINESS TRAINING The Agribusiness Incubator Program is sponsoring FREE full-day trainings from Fred Pryor Seminars™ for agriculture producers and those serving the agriculture industry. Registration is limited so sign up by emailing agincubator@ctahr.hawaii.edu or calling 808-956-3530 and letting us know: 1. Your contact information 2. Which class(es) you wish to attend We will confirm with you well in advance of the class dates—priority will be given to clients of AIP. All classes from 9:00a to 4:000pm at Kapiolani Community College, 4303 Diamond Head Road Tamarind Banquet Room (2nd floor of the Ohelo building). Free parking, park in Lot C or E. Mon - Jul 30 Tue - Jul 31 Wed - Aug 1 Thu - Aug 2 Mon – Aug 6 Tue – Aug 7 Wed – Aug 8 Thu – Aug 9 Microsoft Excel 2010: The Basics In just one day of Excel training, we’ll show you how to: • Master Excel formulas and functions • Design and organize professional looking worksheets • Add charts and graphs to give your spreadsheets a visual punch • Copy, move, delete, insert or replace anything in your worksheet with ease Finance and Accounting for Non-Financial People Critical information for every non-financial professional • Basics of accounting and finance • Effectively use budgets, balance sheets, profit and loss statements • Fully understand financial terminology and “buzz” words Introduction to QuickBooks Master QuickBooks in just one day of focused, information-packed training! • Generate professional invoices, purchase orders, receipts, and more • Save money by keeping track of every dollar • Simplify your yearly tax preparation Advanced Social Media Marketing How to develop the right social media strategy for your business • LinkedIn, Twitter, Facebook: Exciting new ways to utilize these tried-and-true powerhouses • How the use of smartphones and tablets can affect your social media strategies • How to promote your products and services through on-line communities How to Bargain and Negotiate with Vendors & Suppliers Tools, tactics & techniques to get the terms, prices & conditions you want • Master the rules of persuasion and help your opponents to see things your way • Discover how different personalities use different negotiation styles • Learn to spot tactics your vendors use to put you on the defensive How to Deliver Exceptional Customer Service If you desire to increase the number of customers already loyal to your business • Know how to make the customer feel important • Identify effective telephone skills • Develop follow-up techniques to ensure repeat business The Art of Working with People + The Art of Up-Selling and Cross-Selling Exceptional organizations demand outstanding people skills • Understand why people behave the way they do • Learn how to recognize and take advantage of sales opportunities to maximize your profit • Overcome customers’ objections without antagonizing them Sales Training Stay trained and up-to-date on sale and communication strategies • Keep the sale moving forward using power words and subtle transitions • Master the power of asking perfectly positioned questions • Crate a master plan for time and management