Information for Tasmanians
Health and human services available over the Christmas and New Year period
Normal services resume Tuesday, 3 January, 2012
Note that calls to 1800 numbers are free except when you’re calling from a mobile phone.
Calls to 1300 and 13 numbers are generally at the cost of a local call except when you’re calling from a mobile phone.
SERVICE
Alcohol and Drug Information
Service
DATES/HOURS AVAILABLE
Available 24/7
CONTACT
1800 811 994
Ambulance Services
Available 24/7
Emergencies: 000
Non-urgent cases: 1800 008 008
BreastScreen Tasmania
Closed from 24 December 2011, reopening 3 January
2012
13 20 50
Child Health and Parenting
Service
Closed from 24 December 2011, reopening 3 January
2012. Some nurses available 28 to 30 December to
provide advice
1300 808 178 (Parenting Line)
Child protection
Service centres closed weekends and public holidays.
Open during business hours 28 to 30 December 2011
Children and Family Services
Emergency service available 24/7
Emergencies: 1300 737 639 (for
notification of child abuse or neglect)
Community health centres
Hours will vary around the State
Please see White Pages under ‘H’ for
Health and Human Services, Department
of
Community nursing
Hours will vary around the State
In a medical emergency, call 000 or go to
your nearest hospital emergency
department
Correctional Primary Health
Services
(to contact patients in health
clinics at any Tasmanian prison)
Available 24/7
6216 8231
Closed from 24 December 2011, reopening 3 January
2012.
Emergency services available 28 to 30 December 2011
North: 6336 4100
North West: 6440 7104
South: 6214 5411
After hours, contact your GP or local
hospital
Disability Services
Offices closed from 24 December 2011, reopening 3
January 2012
For assistance over this period contact
the Gateway Services on 1800 171 233
Family Violence Counselling
and Support Service
Available every day
Week days: 9:00 am to midnight
Weekends and public holidays: 4:00 pm to midnight
1800 608 122
Gamblers Helpline Tasmania
Available 24/7
1800 858 858
Gambling Help Online
Available 24/7
www.gamblinghelponline.org.au
(email/chat service)
Gateway Services
(single entry point to family and
disability services)
Closed weekends and public holidays. Open during
business hours 28 to 30 December 2011
1800 171 233
Get Healthy Information and
Coaching Service
Closed weekends and public holidays.
Open week days 8:00 am to 8:00 pm
1300 806 258
www.gethealthy.tas.gov.au
healthdirect
(free health information and
advice)
Available 24/7
1800 022 222
Community Health
Dental Services
(available for school children up
to 18 years and adults who hold
Health Care Cards or Pensioner
Concession Cards)
Gamblers Help Services
Home and Community Care
(HACC) program
Closed weekends and public holidays. Open during
business hours 28 to 30 December 2011
1300 769 699 (through TasCAREpoint)
Open 24/7
Open 24/7
Open 24/7
6222 8308
6348 7111
6430 6666
Open 24/7
6426 5111
Open 24/7
Please see the White Pages
under ‘H’ for Hospitals
Crisis accommodation
(for people who are homeless or
at risk of homelessness)
Available 24/7
1800 800 588
Housing Tasmania Emergency
Maintenance
Available 24/7
1800 005 588
Housing Tasmania Service
Centres
Closed from 24 December 2011, reopening 3 January
2012
Please see White Pages under ‘H’ for
Health and Human Services, Department
of
Mental Health Services
Helpline
(information, advice and
referrals)
Available 24/7
1800 332 388 or 6233 2388
Whittle Ward (Hobart)
Open 24/7
6220 2400
Community Palliative Care
Closed weekends and public holidays. Open during
business hours 28 to 30 December 2011
24 hour on-call service for registered clients at all times
(North and South only)
North: 6336 5544
North West: 6440 7111
South: 6224 2515
Poisons Information Centre
(emergency information for
poisoning or suspected
poisoning)
Available 24/7
131 126
Public and Environmental
Health Hotline
24/7 emergency contact
1800 671 738
www.dhhs.tas.gov.au/peh
Sexual Assault Support
Services
(support for victims of rape or
sexual assault)
Youth Justice Services
24/7 emergency contact
North: 0409 800 394
North West: 6431 9711
South: 6231 1817
Service centres closed weekends and public holidays,
open during business hours 28 to 30 December 2011
North West service centre closed from 24 December
2011, reopening 3 January 2012 (staff on call)
After hours emergency calls:
1300 737 639
Hospitals
(emergency medical care is
available at the major hospitals)
Royal Hobart Hospital
Launceston General Hospital:
North West Regional Hospital
(Burnie)
Mersey Community Hospital
(Latrobe)
District hospitals
Housing
Palliative Care Service
(physical, emotional, social and
spiritual support for people living
with life-limiting illnesses and
their families)
If you require help from the Department of Health and Human Services but are unsure who
to contact, phone Service Tasmania on 1300 135 513 or go to www.dhhs.tas.gov.au