HP accessibility
Connecting people to the power of technology
Recognizing a growing awareness of the need for accessible information,
HP works with global and local partners to build a foundation for access
to information and technologies that work either by themselves or with
appropriate assistive devices.
The HP commitment to accessibility supports HP corporate objectives and
helps provide technology that is widely available and accessible. The
following principles demonstrate the HP commitment to accessibility:
* HP develops guidelines and tools for accessible products, services, and
information.
* HP raises the level of awareness of accessibility issues within our
company, providing employees with the training needed to design, produce,
market, and deliver accessible products and services.
* HP documents accessibility features and makes information about our
products and services publicly available in accessible form.
* HP supports and contributes to industry standards and guidelines for
accessibility.
* HP establishes productive relationships with leading assistive
technology and solution providers, to provide the most advanced
accessibility technologies available.
* HP involves people with disabilities in the development of
accessibility guidelines, and in the design and testing of products and
services.
* HP supports research and development of interoperability standards for
information technology and assistive technology products.
HP products support all Microsoft Windows accessibility features,
including special keystrokes, compatibility with assistive technology
devices and applications.
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HP products support all Microsoft Windows accessibility features,
including special keystrokes, compatibility with assistive technology
devices and applications.
Desktops: easy touch, high visibility
HP desktop PCs support all Microsoft® Windows® accessibility features,
including special keystrokes, compatibility with assistive technology
devices and applications, keyboard navigation, and color and contrast
settings.
Buttons and other operational controls provide tactile feedback so they
are easy to find by touch, and require only light pressure to operate.
Text and icon labels have higher contrast to support low-vision
accessibility. Monitor adjustment settings are on-screen, with no
disruption of other hardware or software accessibility features. Some
keyboards also have illuminated function keys.
Notebooks and Tablet PC: enhanced design for single-handed operation
HP notebooks and Tablet PCs support all Microsoft Windows accessibility
features, including special keystrokes, compatibility with assistive
technology devices and applications, keyboard navigation, and color and
contrast settings. Tactile-sensitive buttons and other controls are easy
to operate. The enhanced design includes single-handed operation for
persons with limited manual dexterity.
HP LaserJet: touch-sensitive with enhanced displays
Buttons on HP LaserJet printers also provide tactile feedback for easy
touch-sensitive control. Important buttons are colored and have
associated text or icon labels for easy recognition. Other operable
controls, such as doors, covers, latches, and paper guides incorporate
accessible design features.
LCD displays on the LaserJet printers include backlighting to improve
accessibility for users with impaired vision. Some models have a control
panel with concave buttons for easier mouth stick operation, as well as
paper width/length adjusters that accommodate one finger operation in
both directions. On/Off buttons, located in front or on the sides,
provide easier reach for wheelchair users.
Some models support optional HP e-toolbox software (Printer Status and
Alerts), providing printer alerts and status to the host PC, so users
with screen reader assistive technology can access the printer's display
information.
HP InkJet: offering Bluetooth* for users with limited dexterity
Buttons on HP InkJet printers are large, well spaced, and tactilely
discernible, with associated icon labels to enhance visibility.
Other operational controls such as doors, covers, and paper trays require
only light pressure to operate. Some models have a control panel with
concave buttons for easier mouth stick operation. Paper width and length
adjusters are designed to accommodate one-finger operation in both
directions. Front input and output trays are designed for easy access by
wheelchair users.
Certain models incorporate Bluetooth* wireless connectivity, infrared
ports, and optional duplexing accessories. These features reduce the need
for user interaction and improve accessibility for users with limited
dexterity.
NOTE: Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. A standard Bluetooth wireless
infrastructure and/or other devices enabled with Bluetooth may be
required for applicable wireless communication.
The printer driver and HP e-toolbox software are keyboard-accessible and
support screen reader assistive technology. Some models have a backlit
LCD for better visibility and separate LED light positions to assist the
color-blind.
HP Photosmart printers: easy operation for direct photo printing
Photosmart printers are equipped with buttons that are tactilely
discernible and have associated icon labels for persons who are blind or
with low vision. Other operational controls such as doors, covers, and
paper trays require only light pressure to operate.
Memory card readers and other controls are positioned for easier access
by wheelchair users. Some models have infrared ports and optional
duplexing accessories that reduce the need for user interaction and
improve accessibility for users with limited dexterity.
HP scanners: easy-reach controls
HP scanner buttons are tactilely
for easy identification. The LCD
those with low vision. The cover
to operate and are easy-to-reach
discernible with associated icon labels
display uses a font size suitable for
and controls require only light pressure
for wheelchair users.
HP multi-function and all-in-one printers: versatility and accessibility
HP multi-function and all-in-one printers have control buttons with
tactile feedback and associated text or icon labels for easier
identification. Other operational controls such as doors, covers, and
paper trays require only light pressure to operate.
Some models have front-mounted digital camera memory card readers that
provide easier access and operation. On some models, the control panel
sits at an angle to improve accessibility for wheelchair users. The LCD
display on newer models features backlighting that supports low-vision
accessibility.
HP handhelds: easy controls plus handy keyboard options
HP iPAQ Pocket PCs support Pocket PC accessibility features. Buttons and
controls are tactilely identifiable. The power button is differentiated
by position. All buttons have associated icon labels printed in high
contrast to help improve accessibility for low-vision users. An optional
plug-in keyboard provides an alternative to touch screen input.
Frequently asked questions
Q. What is the HP commitment to accessibility?
A. An HP company-wide accessibility initiative helps coordinate and
accelerate HP progress in making its products, services, and information
accessible to people with disabilities.
Q. What is the mission of the HP accessibility program?
A. The mission is to ensure that HP products, programs, services, and
information are accessible to our customers, partners, and employees.
Q. Is the HP website accessible?
A. HP.com uses a standard, enterprise-wide approach to Web accessibility,
incorporating accessibility guidelines into Web development projects.
HP Web standards are comprised of the US government standards: Section
508 of the Rehabilitation Act, and industry standards: World Wide Web
Consortium (W3C) Web Content Accessibility Guidelines (WCAG 1.0) priority
levels 1 and 2.
Q. How is HP customer service accessible?
A. HP customer service and technical support representatives are trained
to better serve customers with disabilities. Customers using TTY can
access the HP Communication Assistant Team Monday through Friday (5 a.m.
to 5 p.m. Pacific Time), excluding holidays, by dialing 1-877-656-7058 in
the U.S. To reach the Communication Assistant Team by voice, call 1-888259-5707.
Q. What HP products are accessible?
A. For additional information on accessibility features of HP products,
visit the HP Accessibility Program website at: www.hp.com/accessibility.
Q. What assistive technologies are compatible with HP products?
A. HP products are tested for compatibility with industry-leading
assistive technology (AT) products. Additionally, HP is working with
industry leaders in assistive technology to ensure interoperability with
HP products. A list of specific AT products tested on HP products can be
found at: www.hp.com/accessibility.
For examples of how our customers are using HP products with leading
assistive technologies go to www.hp.com/hpinfo/abouthp/accessibility/
partnerships.
Q. Do HP accessibility efforts extend worldwide?
A. Accessibility to information technology for persons with disabilities
and the elderly is a worldwide opportunity. Many countries across Europe
and Asia, and around the world, are adopting requirements for accessible
information and technology. HP recognizes the global need for
accessibility. As a result we support accessible products, services,
programs, and information worldwide. HP was a corporate participant in
the European Year of People with Disabilities (EYPD) in 2003. More
information can be found at www.eypd2003.org.
QUOTE: “From the beginning of our reinvention, we said that all our
actions would be aimed at connecting people to the power of technology,
harnessing it to lift human potential. In keeping that promise, HP made a
commitment to provide leadership in designing accessible products and
services for people with disabilities."
- Carly Fiorina, Chairman and chief executive officer
QUOTE: "We are at the edge of a new world where technology enriches our
lives in a way that is valuable, friendly, useful, and accessible to all.
Our vision is empowering all people to participate in society.”
- Carly Fiorina, Chairman and chief executive officer
Other support information
Alternate formats
This brochure is available in alternate formats that can be read by a
screen reader at www.hp.com/accessibility.
HP Customer Support
HP Customer Support has a dedicated line to assist customers with
inquiries regarding product accessibility, at 1-888-259-5707. Customers
using TTY can access HP Customer Support Monday through Friday (5 a.m. to
5 p.m. Pacific Time), excluding holidays, at 1-877-656-7058.
hp.com accessibility
HP has integrated Web accessibility standards into the hp.com website. In
2003, HP was recognized as a leader in Web accessibility when it received
"Non-visual Accessibility Web Application Certification" from the
National Federation of the Blind (NFB), the nation's largest consumer and
advocacy membership organization of blind persons.
Accessibility website
The HP accessibility website, which can be found at
www.hp.com/accessibility, provides a resource center with information
explaining our commitment to accessibility, the accessibility features
built into our products and services, plus additional resources about
information and technology accessibility. Government customers can also
find more information about the HP accessibility program at
http://government.hp.com/accessibility.asp.
Product documentation
Most HP product documentation is available through your Web browser and
in other accessible formats at www.hp.com.
Product accessibility database
You can search for information about the accessibility of HP products by
using our accessibility database at www.hp.com/accessibility.
PHOTO: This photo shows a person in a wheelchair moving down a sidewalk.
HP offers many special accessibility features for people with
disabilities.
Connect people to the power of technology at www.hp.com/accessibility
© 2004 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should
be construed as constituting an additional warranty. HP shall not be
liable for technical or editorial errors or omissions contained herein.
Microsoft is a U.S. registered trademark of Microsoft Corporation.
Printed in USA
5982-5769EN, 05/2004