REQUEST FOR PROPOSALS WORKFORCE INVESTMENT ACT (WIA) ADULT, DISLOCATED WORKER AND YOUTH PROGRAMS PROGRAM YEAR 2011 (JULY 1, 2011 TO JUNE 30, 2012) DUE DATE APRIL 18, 2011 TABLE OF CONTENTS TIMEFRAMES……………………………………………………………………….. 3 BACKGROUND AND GENERAL INFORMATION………………………………… 4 WORKFORCE INVESTMENT ACT – YOUTH PROGRAM…………………….. 6 WORKFORCE INVESTMENT ACT – ADULTS AND DISLOCATED WORKERS PROGRAM………………………………………………………………………….. 10 PROGRAM BUDGET………………………………………………………………. 12 PROGRAM ASSURANCES………………………………………………………… 12 PROGRAM EVALUATION………………………………………………………… 12 BIDDERS CONFERENCE…………………………………………………………… 13 WIA PROPOSAL GUIDELINES…………………………………………………….. 14 ATTACHMENT A – CHECKLIST………………………………………….. 17 ATTACHMENT B – PROPOSAL COVER SHEET………………………… 18 ATTACHMENT C – ASSURANCES………………………………………… 19 ATTACHMENT D – JOB DESCRIPTION…………………………………… 20 ATTACHMENT E – BUDGET FORM……………………………………… BUDGET INSTRUCTIONS…………………………… 21 24 APPENDIX A – EVALUATION CRITERIA………………………… 25 Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 2 APPENDIX B – DEFINITIONS…………………………………….. 26 APPENDIX C – MEDIA LISTING…………………………………….. 28 Action Item RFP Advertisement Period RFP Release Date Bidders Conference Pre Award Technical Assistance Due Date for Proposals Award Announcement* Program start date* Date Wednesday, March 21, 2011 thru Friday, March25, 2011 – media list attached – Appendix C Wednesday, March 21, 2011 Thursday, March 31, 2011 3:00 PM – WIA Conference Room Wednesday, April 18, 2011 Friday, May 27, 2011 Friday, July 1, 2011 * Dates are approximate and subject to change. Resource materials relating to Workforce Investment Act Youth programs which may aid in preparing proposals are available on the internet at the following sites: A copy of the Workforce Investment Act is at http://www.doleta.gov/reports/docs/legislation/ The final WIA regulations are available at http://www.doleta.gov/reports/docs/legislation/ U.S. DOL Employment and Training and Employment Guidance Letters are available at http://wdr.doleta.gov/directives/ o TEGL 09-00 o TEGL 28-01 o TEGL 18-00 o TEGL 12-01 o TEGL 07-99 Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 3 A. Background and General Information 1. Request for Proposal (RFP) Overview The Triangle South Workforce Development Board (TSWDB) is requesting proposals from organizations interested in providing program element services for the Workforce Investment Act (WIA). Programs must be dedicated to improving the quality of the emerging workforce by ensuring eligible adults and youth have the opportunity to acquire the educational and skill competencies necessary for successful transition into adulthood, careers, and further education and training. The program is intended to be a component of a customer-driven development system that makes accountability for performance and customer satisfaction a top priority, and expand linkages and collaborative efforts that foster a comprehensive system of services to meet the workforce development needs of eligible residents in Chatham, Lee, Harnett and Sampson Counties. Program element service providers will be responsible for providing specific elements of the WIA program to eligible WIA adult, dislocated workers and youth in the program. Service providers will also be required to assist in expanding the linkages and collaboration efforts among program providers in throughout the four counties that fosters a comprehensive system of services for eligible residents in the program. Awards will be competitive, based on quality of the program design, expected outcomes, cost per participant, demonstrated past performance, and an understanding of the target population. Specific criteria included within the RFP instructions will be used to evaluate all submitted proposals. Funding for this proposal is provided through Title Title I-A and I-B of the Workforce Investment Act (WIA) of 1998 (Public Law 105-220). Allocations are based on Program Year 2010 funding levels and are subject to change. The funding allocations are as follows: Youth Program Fund (2040): $599,130.00; Adult Fund (2020): $537,264.00; Dislocated Worker Fund (2030): $760,720.00. 2. Overview of the Workforce Investment Act and the Workforce Investment Board Who we are and what we do: The Chatham, Lee, Harnett, Sampson Workforce Development Board (WDB) is responsible for planning, policy guidance and oversight of the workforce investment system in the four counties. Its goal is to combine area employment, training and supportive services and programs into a consumer based, market driven system that meets the needs of job seekers and employers. Strategies and objectives for accomplishing the WIB's goal are contained in the Workforce Investment Plan. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 4 The WDB oversees the One-Stop Career Center System (JOB LINK), which is the delivery mechanism for comprehensive services for workforce investment system customers. Through planning, data collection and continuous improvement of programs and services, the WDB seeks to maximize the efficiency of the local labor market, surpass customers' expectations and exceed federally required and state determined performance standards. About the Workforce Investment Board: The mission of the Chatham, Lee, Harnett, Sampson Workforce Development Board (WDB) is to develop and utilize effective leadership and partnerships among business, labor, government, social services, local education agencies and other communities of interest to create and support one efficient, customer-centered and market-driven workforce development system. The mission is also to ensure a system of high quality customer service and information that supports the following concepts: The ability of all citizens to obtain employment that provides a livable wage The development of a qualified, competent and globally competitive workforce in the quad-county area The efficient allocation of scarce and idle resources A sustained economic growth and development over time in Chatham, Lee, Harnett, and Sampson Counties About the Youth Council: The Youth Council was created under the provisions of the Workforce Investment Act of 1998 (WIA) and provides policy guidance to the Triangle South Workforce Development Board regarding employment and training services for youth in Chatham, Lee, Harnett, and Sampson Counties. As a standing committee of the Triangle South Workforce Development Board, the Triangle South Youth Council has an important role in coordinating the area’s youth activities for youth between the ages of 14 and 21. Part of this role involves providing policy guidance and oversight in the planning of youth programs, determining eligible youth providers, and in recommending how Workforce Investment Act funding for youth services should be allocated. The goal of the Youth Council is to support youth education, training and workforce development initiatives. To achieve this goal, the mission of the Triangle South Workforce Development Board Youth Council is to be a leader and coordinator in actively initiating strategies and resources to ensure youth have the necessary tools and skills to be successful citizens in the Triangle South counties. 3. Eligible Organizations Organizations eligible to submit proposals for this RFP include: private for-profit businesses; private not-for-profit organizations (including faith and community-based organizations) Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 5 labor groups governmental entities (including the public school system, community colleges, local government and other public sector organizations); Any not-for-profit entity MUST have been incorporated for at least two years (as evidenced by a letter from the appropriate governing body certifying incorporation) AND be designated as a 501 c-3 tax-exempt organization by the Internal Revenue Service. Any for-profit entity must have been incorporated at least two (2) years. Also, applicants must provide an Original Certificate of Insurance by the time of the award announcement. 4. Proposal Submission Instructions In order to be considered for funding, an original signed proposal and 8 (eight) copies must be received in the Triangle South Workforce Development Board’s (TSWDB) administrative office no later than 4:30 p.m. on Wednesday, April 18, 2011. Proposals must be delivered to 900 S. Vance Street, Sanford, NC 27330. Because of the need for original signatures, proposals may not be e-mailed or faxed. Proposals may be hand delivered or mailed to the TSWDB administrative office at: Physical Location: W.B.Wicker Business Center 900 S. Vance Street -Suite 280 Sanford , NC 27330 Mailing Address: Central Carolina Community College 1105 Kelly Drive Sanford, NC 27330 B. Workforce Investment Act – Youth Program 1. Program Parameters The Workforce Investment Act has required elements that must be addressed by all contractors. The following section is excerpted from the Workforce Investment Act, Sections 129, (a),(b), and (c). The purpose of Youth Programs under WIA is: “to provide, to eligible youth seeking assistance in achieving academic and employment success, effective and comprehensive activities, which shall include a variety of options for improving educational and skill competencies and provide effective connections to employers; to ensure on-going mentoring opportunities for Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 6 eligible youth with adults committed to providing such opportunities; to provide opportunities for training to eligible youth; to provide continued supportive services for eligible youth; to provide incentives for recognition and achievement to eligible youth; and to provide opportunities for eligible youth in activities related to leadership development.” Section 129 (c)(1).of the Act requires that all programs: Provide an objective assessment of the academic levels, skill levels, and service needs of each participant Develop service strategies for each participant that shall identify an employment goal Provide preparation for post-secondary educational opportunities, in appropriate cases; Establish strong linkages between academic and occupational learning; Prepare enrollees for unsubsidized employment opportunities, in appropriate cases; and Develop effective connections to intermediaries with strong links to the job market and local/regional employers. Proposals must contain all of the required program elements. If a required program element is not provided by the proposer, the proposal should state who the proposer will partner with to provide the element, and how the participant will access the required element. Required program elements (WIA §129 (c) (2)) are: 1. Tutoring, study skills training, and instruction, leading to completion of secondary school, including dropout prevention strategies; 2. Alternative secondary school services, as appropriate; 3. Summer employment opportunities that are directly linked to academic and occupational learning; 4. As appropriate, paid and unpaid work experiences, including internships and job shadowing; 5. Occupational skill training, as appropriate; 6. Leadership development opportunities, which may include community service and peercentered activities encouraging responsibility and other positive social behaviors during non-school hours, as appropriate; 7. Supportive services; 8. Adult mentoring for the period of participation and a subsequent period, for a total of not less than 12 months; 9. Follow-up services for not less than 12 months after the completion of participation, as appropriate; and 10. Comprehensive guidance and counseling, which may include drug and alcohol abuse counseling and referral, as appropriate. Under WIA, all Service Delivery Areas (SDA) must meet certain, quantifiable Performance Measurements each Program Year. WIB Staff will inform contractors as these performance measures are finalized. Program operators will be required to track customer progress throughout enrollment and a follow-up period of not less than 12 months after program exit. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 7 2. Program Objectives The Triangle South Workforce Board is seeking program element providers that demonstrate consistency with the requirements of WIA, and the goals of the Triangle South Workforce Development System. An effective youth program will be recognized by the provision of the following services: a. Most At-Risk: Program focus on serving the most at-risk and neediest youth. b. Safe, Supportive, and Accessible: Service will be easily accessible within the local community and provide a safe, supportive atmosphere that offers youth frequent opportunities for positive interactions with staff, peers, and other adults. c. Outreach and Family Inclusion: Outreach activates will be conducted in local communities throughout Triangle South service areas of Lee, Chatham Harnett, and Sampson counties so they are easily accessible to young people. These activities are intended to inform and draw youth into the program as well as inform and engage family, and significant others, in program activities as appropriate. The community (including but not limited to families and employers) will be informed of and invested in program activates and must be seen as important partners in the youth’s development and success. d. Youth Engagement: Programs must be developed so that young people can make informed choices when given proper information and guidance. Programs will actively engage youth in assessment, goal setting, and development of individual service strategies. Effective programs will also be recognizable by the extent to which they provide opportunities for youth to engage in the design, planning, and implementation of projects. e. Collaboration: Programs will provide opportunities for youth to access a comprehensive array of services and resources. Recognizing the limitations of WIA resources, programs will develop appropriate linkages and formalize collaborative relationships with other entities possessing expertise and resources (monetary and nonmonetary) relevant to the needs of the target population. Entities awarded funding will commit to active involvement in the expansion of the Triangle South JobLink Career system. This commitment will become formalized during contract negotiations and signing of a contract. f. Youth Development: Programs should take a holistic, youth development approach to the provision of services that builds on youth’s assets and their potential. g. Accountability: Programs will be fully accountable in meeting contractual obligations, and providing cost effective services that have a positive impact on the lives of youth participants and result in a social return on investment for the community. 3. Program Partners Both the Act and the local WDB encourage partnering and collaboration to deliver the most effective services to have the greatest possible community impact. If your proposal involves a partnership, you should provide a letter of agreement generally outlining the partnership and Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 8 the activities or services of each of the partners. Before funding, partnerships will have to be firmly established by means of formal Memorandum of Understanding (MOU). The MOU, whether developed as an umbrella agreement with a variety of agencies, or independently with a particular partner must contain, at a minimum, the following information: A description of what customer services will be provided by each partner How the costs of services and operating costs of the partnership will be funded Method of referral between partners Duration of the Memorandum and procedures for amending the Memorandum Other provisions as agreed upon by the parties to the MOU 4. Program Participants In accordance with the WIA, an eligible youth is defined as an individual who at the time of application is: 1. Age 14-21; and 2. Low income as defined in the WIA section 101(25); and 3. Is within one or more of the following categories: a. Deficient in basic literacy skills. b. A school dropout c. Homeless, runaway or foster child d. Pregnant or parenting e. An offender; or f. Is an individual (including a youth with a disability) who requires additional assistance to complete an educational program, or to secure and hold employment. (WIA sec. 101 (13) 4. A United States citizen or eligible non-citizen (WIA 188 (a)(5) and 5. Compliant with Selective Service registration requirements for males born after December 31, 1959 per WIA (189)(h). Program element providers may only be reimbursed for services provided to youth that meet the above criteria, AND who are enrolled in the WIA youth program by the framework service provider. 5. Program Performance Measures "Older Youth" -- Youth 19 - 21 at entry 1. Entered Employment Rate measures the number of youth who didn't have a job before services and got a job after services; 2. Employment Retention Rate measures the number of youth who had a job after leaving services and still had a job 6 months later; 3. Earnings Change compares earnings youth had before services and 6 months after services; and 4. Credential Rate measures acquisition of recognized credentials 6 months after services by youth who were in jobs or further education right after services, credentials defined locally Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 9 "Younger Youth" - Youth 14 to 18 at entry 5. Skill Attainment Rate measures the attainment of basic, work readiness or occupational skills while receiving services; 6. Diploma or Equivalent of those who enter without a diploma or equivalent, measures the: a. Attainment Rate number of youth who receive one by the time they leave services. Inschool youth that leave services and are still in school are excluded from this measure 7. Retention Rate measures the proportion of youth that are in the following activities 6 months after they leave services: • Post-secondary education • Advanced training • Employment • Military service • Qualified apprenticeships. Customer Satisfaction Measures Both older and younger youth and employers working with youth programs are included in the two customer satisfaction measures. In most states, these will be measured using a sample drawn from populations across all WIA funding streams. C. Workforce Investment Act - Adults and Dislocated Workers Program 1. Program Description The Adult and Dislocated Worker Program, under Title I of the Workforce Investment Act of 1998, is designed to provide quality employment and training services to assist eligible individuals in finding and qualifying for meaningful employment, and to help employers find the skilled workers they need to compete and succeed in business. 2. Program Goals To increase employment, as measured by entry into unsubsidized employment; To increase retention in unsubsidized employment six months after entry into employment; To increase earnings received in unsubsidized employment for dislocated workers; and To enhance customer satisfaction for participants and for employers. The employment goals are measured using Unemployment Insurance Wage Records systems and customer satisfaction goals are measured by sampling. 3. Program Services Services are provided through One-Stop Career Centers. There are three levels of service: Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 10 Core services - includes outreach, job search and placement assistance, and labor market information available to all job seekers; Intensive services - Includes more comprehensive assessments, development of individual employment plans and counseling and career planning; and Training services - Customers are linked to job opportunities in their communities, including both occupational training and training in basic skills. Participants use an "individual training account" to select an appropriate training program from a qualified training provider. 4. Additional Program Services "Supportive" services such as transportation, childcare, dependent care, housing and needs-related payments are provided under certain circumstances to allow an individual to participate in the program. "Rapid Response" services at the employment site for employers and workers who are expected to lose their jobs as a result of company closings and mass layoffs are also available. Individuals whose layoff was created or affected by international trade, may access information and services under the Trade Act programs. States are responsible for program management and operations including enrollment, service delivery, and certification of training providers. 5. Program Target Population All adults, 18 years and older, are eligible for core services. Dislocated workers. Priority for intensive and training services must be given to recipients of public assistance and other low-income individuals where funds are limited. In addition to unemployed adults, employed adults can also receive services to obtain or retain employment that allows for self-sufficiency. State and local areas are responsible for establishing procedures for applying the priority and self-sufficiency requirements. 6. Definitions of Dislocated Workers A dislocated worker is an individual who: Has been terminated or laid off, or has received a notice of termination or layoff from employment; Is eligible for or has exhausted unemployment insurance; Has demonstrated an appropriate attachment to the workforce, but not eligible for unemployment insurance and unlikely to return to a previous industry or occupation; Has been terminated or laid off or received notification of termination or layoff from employment s a result of a permanent closure or substantial layoff; Is employed at a facility, where the employer has made the general announcement that the facility will close within a 180 days; Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 11 Was self-employed (including employment as a farmer, a rancher, or a fisherman) but is unemployed as a result of general economic conditions in the community or because of a natural disaster; or Is a displaced homemaker who is no longer supported by another family member. D. Program Budget All proposers are required to provide a completed Summary Budget with the proposal. A sample is provided with this RFP. A detailed budget will be required if the proposal is selected for consideration of funding. Technical Assistance and an electronic spreadsheet will be provided at the bidder’s conference. Programs should be aware that funding is contingent upon the solvency of the proposing organization. Organizations or partnerships should be able to operate independent of any funding authorized under the Workforce Investment Act. Partnerships and/or Organizations that operate programs funded with other funding sources should be prepared to submit a cost allocation plan. Non-Profit Program operators may only submit for reimbursement of actual costs. If the applying entity is a for-profit organization, profit margins must be negotiated independent of contract costs. A fiscal review may be conducted prior to negotiation to ensure fiscal integrity. E. Program Assurances All proposers must give the following assurances for each item below. If not, proposal will be automatically rejected. The assurances are: 1. I am authorized by my Board of Directors, Trustees, or legally qualified officer, or as the owner of this agency or business to submit this proposal. 2. We are not currently on any Federal, State of North Carolina, or local Debarment List. 3. We will provide records to show that we are fiscally solvent, if needed. 4. We have, or will have, all of the fiscal control and accounting procedures needed to ensure that WIA funds will be used as required by law and contract. 5. We have additional funding sources and will not be dependent on WIA funds alone. 6. We will meet all applicable Federal, State, and local compliance requirements. These include, but are not limited to: a. Records accurately reflect actual performance. b. Maintaining record confidentiality, as required. c. Reporting financial, participant, and performance data, as required. d. Complying with Federal State non-discrimination provisions. e. Meeting all applicable labor laws, including Child Labor Law standards. We will not: a. Use WIA funds for activities that would interfere with or replace regular academic requirements for eligible youth who are not drop-outs. F. Program Evaluation Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 12 All proposals submitted in accordance with this RFP will be rated based on the criteria and point values outlined in Appendix A Evaluation Criteria. Proposals will be reviewed by the Triangle South Workforce Development Board Request ForProposals (RFP) Committee. The duty of the Evaluation Team will be to rate the overall acceptability of each proposal, which may include site visits and/or oral presentations by the proposers where appropriate. As part of the pre-award survey and evaluation process, the Triangle South Request for Proposal Committee may request performance data from other jurisdictions and funding sources regarding the proposer’s ability to meet planned goals and funding requirements. The Evaluation Team will review proposals, prepare evaluation summaries and forward a recommendation along with the evaluation summary sheets of all proposals to the Triangle South Workforce Development Board. The Triangle South Request for Proposal Committee will review the recommendation of the Committee and based upon information from this group, formulate its own recommendation to the Triangle South Workforce Development Board. The following variable items are addressed: 1. Program purpose: What is the need? How is it addressed? How will this benefit the affected population (adult, dislocated worker, youth)? What will be the result of the program? How will this be known? 2. Experience in providing employment, education and training programs: How long has the proposing agency been providing services? Is this an old, new, or an expanded program? 3. Operational capacity: Is the service location appropriate for the population being served by the proposal? Is there experienced staff on hand to provide the proposed services? Is there adequate equipment? 4. Area(s) to be served: What parts of the County are to be served? Will currently underserved parts of the County receive program services? How? 5. Operational linkages: Are service networks already in place to provide the range of services required? Are they substantiated by linked agency memo, letter, or Memorandum of Agreement? 6. Program follow-up: What provisions are made for post-exit services for at least a year after other program services end? 7. Return on investment: What justification is made for providing these services at the proposed cost? Does the proposal prove that this is a good investment for the expected benefits to be received? G. Bidders Conference All parties interested in serving as WIA program providers must attend a bidder’s conference on Thursday, March 31, 2011 at 3:00 pmat: WIA Administrative Offices W B Wicker Lifelong Learning Center 900 S. Vance Street Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 13 Sanford, NC 27330 Questions a proposer wishes to have answered at the bidders’ conference must be submitted in writing prior to Monday, 28th. This will allow the RFP Committee and Triangle Workforce Development Board staff to fully research questions and provide written answers at the bidders’ conference. The bidders’ conference will cover: An explanation and demonstration of what is an Administrative Expense and what is Program Expense, How to allot time and keep accurate records of time spent in each expense category, How to allocate the allotment of time in a budget, Effective negotiation of Memorandum Of Understandings (MOUs), How to write an MOU that reflects the services and financial consideration provided by each organization, What are leveraged funds, How to leverage WIA monies to attract additional funding from other sources, Program requirements, and Attracting program participants. WIA Proposal Narrative H. General Guidelines Proposers must follow the instructions outlined in this RFP package and submit all appropriate application forms. Proposals that do not conform to this format will be rejected by the TSWDB. Each applicant is limited to one proposal. The applicant certifies, by submission of a proposal that all specifications listed in the RFP will be met and further understands that these specifications may become part of a contract for provision of services, should a contract be awarded. Proposal Format All applications must be typed, single-spaced, single-sided on 8.5” X 11” paper with 12-point text font and one-inch margins. Pages must be number sequentially at the bottom center of the page. 1. Proposal Signature Form The proposal signature form must be completed and signed by an agency officer that is authorized to bind the agency to all commitments made in the proposal. 2. Proposal Narrative Instructions This element of the proposal should describe the proposed program in detail sufficient to demonstrate an understanding of the required program design, the work to be performed, the needs of the participants, and the desired results. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 14 Executive Summary: Summary of the proposed program detailing planned outcomes, and how these outcomes will help the Triangle South Workforce Development Board meet its negotiated performance goals. This section should begin with a brief mission statement for the organization, and how said mission relates to the services being proposed. a. Section one should be no longer than 1 page. Work Plan: Describe the technical plan in narrative form for accomplishing the work proposed, indicating which components are already in place and a time line for implementation of planned components. At a minimum, include the following components: A thorough description of the program to include all services provided and how these services relate to the program element definition in Section I of this RFP. A description of existing or a plan for strategic collaboration among multiple service providers, including community involvement (memoranda of understanding, contracts or agreements of existing collaborations with service providers or letters of support from collaborating organizations can be made as attachments to this bid. Attachments are not included in the page limit.) A description of all staff positions must be included in Attachment E which should include expected experience and training requirements. Also include a description of how staff will be selected to include background checks to be conducted. Include a brief summary of the hours of operation for all services provided as part of your proposed program. b. Section Two should be no longer than five pages (not including attachments). Agency Information: Provide a narrative description of your agency to include when, how and why the organization was started; its purpose, goals and philosophy, prior and current relevant activities, accomplishments, size and characteristics of clients served, linkages and/or coordination with other agencies and services in the community. This section should form the basis for determining whether or not your agency is qualified and credible to deliver the program as proposed. Information should include current or past experience in providing WIA program services. Briefly describe the facility(ies) where this system is to be principally operated; include size, location, accessibility (both accessibility by public transportation and accessibility for those that are physically challenged), and any special features relevant to the system. If specialized equipment is proposed, please include description and quantity. c. Section Three should be no longer than two pages per organization. Performance Outcome: Discuss the measurable results and benefits anticipated and how they will be measured. Describe the process, expected outcomes, and how your program’s performance will be evaluated and monitored. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 15 Include a description of the methods to be employed in achieving the stated goals and objectives and why these methods will work. This section should also include the number of hours of program participation are necessary for an individual to be successful in accomplishing stated goals. d. Section Four should be no longer than two pages (not including attachments). 3. Proposal Budget Complete and attach the program budget using the Budget Form (Attachment E) and following the Budget instructions included. Be sure to include In-Kind, MOU and Leveraged Funds included in the budget. a. Budget Form Complete the attached budget form (Attachment E) and assign costs to the proper category, filling in each column totaling the costs and entering them on the bottom line. All budget forms must be attached for the proposal to be considered complete. If the proposer does not have costs attributable to a particular budget item, the budget item should be left blank. Instructions on how to complete this form are in Attachment E. b. Budget Narrative (1-Page) This section will be used to provide an explanation of the information contained in the budget form. This section must include an explanation of all costs justifying the requested funds as well as a summary of in-kind services in the program to include how in-kind service will be provided, by whom, and an estimate of the value. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 16 Attachment A Proposal Signed Proposal Cover Sheet (Attachment B) Executive Summary (1 page) Work Plan (no more than 5 pages) Agency Information (no more than 2 pages) Performance Information (no more than 2 pages) Signed Budget Form (Attachment E) Attachments Budget Narrative Job Descriptions (Attachment D) Signed Assurances Form (Attachment C) Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 17 Attachment B WIA PROGRAM PROPOSAL COVER SHEET Triangle South Workforce Development Board Agency Name: Address: City: State: Zip Code: Mailing Address: (if different from above) City: State: Zip Code: Contact Person(s): Telephone Number(s): Fax Number(s): E-Mail: Cost Per Participant: Total Funds Requested: Non WIA Resources: Cash: In-Kind: The undersigned has the authority to submit this proposal on behalf of the bidding organization, in response to this Request for Proposal. The proposer is not submitting and shall not submit any Trade Secrets to the TSWDB in connection with this proposal or the contract, if a contract is an awarded to the proposer. The proposer acknowledges that the TSWDB will rely on the proceeding sentence. Signature Title Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth Date 18 Attachment C ASSURANCES I recognize that I must give assurances for each item below. If I cannot, this proposal will be automatically rejected. The assurances are: 1. I am authorized by my Board of Directors, Trustees, or legally qualified officer, or as the owner of this agency or business to submit this proposal. 2. We are not currently on any Federal, State of North Carolina, or local Debarment List. 3. We will provide records to show that we are fiscally solvent, if needed. 4. We have, or will have, all of the fiscal control and accounting procedures needed to ensure that WIA funds will be used as required by law and contract. 5. We have additional funding sources and will not be dependent on WIA funds alone. 6. We will meet all applicable Federal, State, and local compliance requirements. These include, but are not limited to: a. Records accurately reflect actual performance. b. Maintaining record confidentiality, as required. c. Reporting financial, participant, and performance data, as required. d. Complying with Federal State non-discrimination provisions. e. Meeting all applicable labor laws, including Child Labor Law standards. We will not: 1. Use WIA funds for activities that would interfere with or replace regular academic requirements for eligible youth who are not drop-outs. I hereby assure that all of the above are true. Signature Title Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth Date 19 Attachment D JOB DESCRIPTION If there is a person(s) in your organization who is slated to provide the services proposed here, please submit current resume for that individual, otherwise complete the information below for all anticipated WIA funded staff positions. Job Title: Minimum Qualifications: Total Number of Hours Worked: Full Time Hourly/Monthly Rate of Pay: Part Time % Funded through WIA: Name of Immediate Supervisor: Does the staff person(s) assigned to this position work in other sections/departments with agency Yes No If yes, briefly describes other duties: A Specific Job Duties Training Related and Supportive Services Duties Hrs./Wk. % Administrative Duties % 1. 2. 3. B. 1. 2. 3. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 20 Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 21 Attachment E BUDGET FORM Vendor Name: Program Name: Program Period: Administrative: Salaries Fringe Benefits Travel & Training Total Administrative Costs (not to exceed 20% of budget) Program: Staff Salaries Staff Fringe Benefits Staff Training & Travel Occupancy Materials, Supplies, Property Other Program Costs Participant Costs Total Program Costs PROGRAM BUDGET SUMMARY Projected In-Kind MOU Leveraged Total Projected Leveraged Total In-Kind MOU TOTAL BUDGET & COST PER PARTICIPANT Administrative & Program Projected In-Kind MOU Leveraged Total Cost per Participant (Total Projected, In-Kind, MOU, and Leveraged divided by the number of Participants) Authorized Signer: Title: Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth Date: 22 PROGRAM BUDGET DETAILS Projected In-Kind MOU Administrative: Salaries Fringe Benefits Travel & Training Total Administrative Costs (not to exceed 20% of budget) Leverage Total Program: Salaries Position 1: Position 2: Total Salaries Fringe Benefits Group Insurance FICA Worker's Compensation Retirement 401K Total Fringe Benefits Travel & Training Registration Fees Food Lodging Travel Total Travel & Training Occupancy Rent Utilities Janitorial Telephone Postage Copier Total Occupancy Materials, Supplies, Property Office Supplies Advertising Computer/Software Website Maintenance Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 23 Projected In-Kind MOU Leverage Total Other Supplies Total Materials, Supplies, Property Other Program Costs Liability Insurance Professional Fees Total Other Program Costs Participant: Training Transportation Child Care Wages On-The-Job Training Other Costs Total Participant Costs Total Program Costs Admin & Program Costs Per Participant Cost (total cost divided by the number of participants) Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 24 REQUEST FOR PROPOSAL BUDGET FORM INSTRUCTIONS Administrative 1. Use the Program Budget Details sheet to calculate costs in each category. 2. Allocate the appropriate amount of time that Administrative Staff will use to support the program and enter the percent of their total salary, fringe benefits and amount of training cost specific to the WIA Program in the projected column. Be sure the amount does not exceed 20% of your total projected budget. 3. Enter the amount of In-kind Administrative cost your Administrator or other professional people are willing to contribute to the WIA Program for their services. 4. Enter the amount of leveraged cost from other organizational funds that will be applied to this Program. 5. Total the amounts across and total the figures down to arrive at the Total Administrative Cost; projected, in-Kind, through MOUs, and leveraged. Program 1. List the title of all staff positions and the amount that will be funded through this proposal in the projected column. If there are in-kind, MOU and leveraged amounts list them and total the numbers across and down. 2. Follow the previous instructions for Fringe, Travel & Training, Occupancy, Materials, Supplies Property, Other Program Costs, and Participant Costs. If you run out of rows, replace unused descriptions under the appropriate headings, or insert rows as needed. 3. Total the columns down, and the rows across and make sure they balance. 4. Divide the total Administration Cost and Program Costs to include in-kind, MOU and leveraged funds by the number of participants projected you will serve to arrive at the per participant cost. Budget Form 1. Enter you Vendor Name, Program Name and Program Period. 2. Place the numbers from the Administrative worksheet directly into the Administrative section of the Program Budget Summary. 3. Place the numbers from the total columns under each program heading into the corresponding row and column on the Budget Summary. 4. Total the Program Costs (they should match the worksheet). 5. Take the total costs from the worksheet and place them in the Cost Per Participant Summary. 6. Divide the total cost by the number of participants or copy the amount from the worksheet into the Summary. 7. Have the authorized signer sign, place their title and date the form and place it into the RFP package along with the worksheet in the proper place. Budget Narrative 1. Complete the one-page narrative detailing the information requested in the body of the RFP. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 25 Appendix A - Evaluation Criteria The Evaluation Team will use the following guiding principles to assess submitted proposals: the ability of the program to help the Triangle South Workforce Development Board meet performance goals; use of County statistics to address current needs; originality in program design; how well the program will collaborate with other organizations in the community; How well the program leverages existing funds to provide an array of services to WIA youth; and Organizational capacity and experience in providing programs for hard to serve youth Proposals will be evaluated using the assigned point totals for the following criteria: 1. Program Administration – 15 Points Total Is the staff involved in the delivery of service competent and professional to provide effective services? Close scrutiny will be applied to the qualifications of the staff that will be providing the assessment and case management services to the youth, measured by experience and education. (15 points) 2. Program Operations – 40 Points Total Does the proposed program provide an effective service to the target population? (20 points) Is the proposed program in line with the performance outcomes established by the Triangle South Youth Council and the WIA? (10 points) Does the proposer demonstrate an understanding of the target population? (10 points) 3. Program Evaluation – 20 Points Total Does the program track project progress during the life of the contract; are both financial and program activities monitored, evaluated and reported to the Triangle South Workforce Development Board and staff. (20 points) 4. Program Budget – 10 Points Total Is the budget presented in sufficient detail to evaluate the reasonableness of the program cost? (5 points) Does the budget meet or exceed the 20% administrative and 80% program goal? (5 points) 5. Collaborative Agreements and Leveraging of Funds – 15 Points Total Does the proposed program build on existing services being provided by the agency? (10 points) Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 26 Does the proposed program link with other programs within the community to provide leverage funds and create a collaborative partnership? (5 points) Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 27 Appendix B – Definitions Basic skills deficient: A youth who performs at or below the 8.9 grade level on a standardized test. For those youth enrolled in secondary education who are above 8.9, performing one or more grade levels below expected proficiency for the current age and grade level may be considered basic skills deficient. Basic skills goal: An improvement of at least one grade level as documented by standardized test scores. Carry-over: Youth who were enrolled in a prior program year and not exited before the start of the next program year. Drop-out: A youth who has not received and is no longer attending any school in pursuit of, a secondary school diploma, certificate of achievement, graduation certificate, or GED. A youth attending an alternative school is not a dropout. Exit: Determined as follows: A participant who has a date of case closure, completion or known exit from WIAfunded or non-WIA funded partner service. A participant who does not receive any WIA Title I-B funded or non-WIA partner funded services for 90 days and is not scheduled for future services except follow-up services. Exit date: The last date on which WIA Title I-B funded or partner funded services were received by the individual excluding follow-up services. Exit quarter: Quarter in which the last date of service, except follow-up services, take place. Foster child: A youth on behalf of whom State or local government payments are made or becomes an individual for whom the local Department of Social Services certifies foster child status where no payments are made. In-School youth: A youth who is currently attending an educational program either full or parttime. Out-of-School youth: Any youth 14-21 years of age who is not enrolled in school and has not earned a high school diploma or GED, or who has a high school diploma or GED but is basic skill deficient, unemployed, or underemployed. Youth enrolled in alternative education do not count as out-of-school youth under the WIA. Offender: A youth who is or has been subject to any stage of the criminal justice process, and for whom services under this Act may be beneficial; or a youth who requires assistance in overcoming artificial barriers to employment resulting from a record of arrest or conviction. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 28 Older youth: Individual 19-21 years of age. Pregnant or parenting: A youth who is pregnant or who is providing custodial care for one or more dependent children under the age of 18. Youth Service Provider: An organization or agency funded separately by the TSWDB and Trianle South Youth Council under WIA to provide services related to the 10 program elements. Younger youth: Individual 14 to 18 years of age. Services consist of the following: Outreach and Recruitment: Identifying potential WIA eligible youth, working with parents and guardians to secure necessary documents and communicating with schools and community organizations regarding recruitment efforts for targeted populations. Eligibility Determination: Include the completion of a WIA Youth Services Application, verification of the information provided for the application, and determining if the individual who has applied meets the eligibility criteria established by the WIA. Intake: A process which includes activities such as registration, collection of information to support verification of eligibility and data validation for WIA services. It includes pre-screening potential customers, making referrals to other service agencies and self-help services if appropriate. Case Management: A reporting and tracking strategy to determine whether goals in the ISS are being met by ensuring that youth are activity engaged in receiving the ten program elements from eligible service providers. This approach includes the establishment and maintenance of a hard copy file on each youth, recording how and by whom services are rendered, in the Workforce Plus MIS, and ensuring that participants received follow-up services after exiting the program. Objective Assessment: (including initial assessment and pre-testing through the development of the ISS) The process that identifies service needs, academic levels, goals, interests, skill levels, abilities, aptitudes, identifies supportive service needs and measure barriers and strengths. The result of assessments and interviews with the youth and the youth’s parent(s) is the Individual Service Strategy (ISS) or plan that prescribes appropriate services for the participant. Workforce Plus: The State of North Carolina Management Information System (MIS) used to determine eligibility and provide case management services for customers enrolled in WIA Title I-B programs. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 29 Definitions of Dislocated Workers A dislocated worker is an individual who: Has been terminated or laid off, or has received a notice of termination or layoff from employment; Is eligible for or has exhausted unemployment insurance; Has demonstrated an appropriate attachment to the workforce, but not eligible for unemployment insurance and unlikely to return to a previous industry or occupation; Has been terminated or laid off or received notification of termination or layoff from employment s a result of a permanent closure or substantial layoff; Is employed at a facility, where the employer has made the general announcement that the facility will close within a 180 days; Was self-employed (including employment as a farmer, a rancher, or a fisherman) but is unemployed as a result of general economic conditions in the community or because of a natural disaster; or Is a displaced homemaker who is no longer supported by another family member. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 30 Appendix C Name of Outlet Mailing Address City Zip Angier Independent PO Box 878 Angier 27501 Apex Herald Asheboro Courier Times PO Box 1539 Apex 27502 PO Box 340 Asheboro 27204 Phone 919-6394913 919-3628356 336-6252101 Chapel Hll Herald 106 Mallette Street Chapel Hill 27513 919-9291379 919-9181055 chh@heraldsun.com Chapel Hill News David Hart, 505 W. Frank Street Chapel Hill 27516 919-9322000 919-9684923 dhart@nando.com Chatham News 303 W. Raleigh Street Siler City 27344 919-6633232 919-6633232 advertising@thechathamnews.com Chatham Record 303 W. Raleigh Street Siler City 27344 Daily Record PO Box 1448 Dunn 28335 919-5423013 910-8911234 919-5422590 910-8914445 Fayetteville Observer PO Box 8749 Fayetteville 28302 910-3234848 910-4863545 Harnett County News 407 S. Main Street PO Box 939 Lillington 27526 Herald-Sun PO Box 2092 Durham 27702 910-8936128 919-4196889 Hometown News 1509 Pinehurst Sanford 27330 910-8935121 919-4196500 919-7757593 Lee County StarTribune (By Peak Media Group) Bryan Gossage, Publisher@lee.countync.us Apex News and Observer PO Box 191 Raleigh 27602 News of Orange PO Box 580 Hillsboro 27278 919-3381075 919-8294500 919-7322171 FAX 919-6390289 919-3621369 336-6267074 E-Mail news@angierindependent.com apexherald@mindspring.com ajordan@courier-tribune.com hgraves@thechathamnews.com news@mydailyrecord.com thrashera@fayettevillenc.com,sports vaughane@fayettevillenc.com news@harnettcountynews.com hometownlayout@morgansteels.info peakmedia@live.com 919-8294529 919-7324852 editorial@newsoforange.com News-Record PO Box 20848 Greensboro Guilford Co. 27420 336-3737000 336-3737382 336-6255576 910-5928137 336-6265577 910-5928756 919-7089000 919-9342176 919-7089001 919-9897093 (NR Gov/Ed Editor Eddie Wooten) mbanks@news-record.com ewooten@news-record.com Randolph Guide PO Box 1044 Asheboro 27204 Sampson Independent PO Box 89 Clinton 27329 Sanford Herald 208 St. Clair Court PO Box 100 27330 Smithfield Herald PO Box 1417 Sanford Johnston Co. Triangle South Workforce Development Board WIA Program RFP PY 2011 Adult, Dislocated Worker and Youth 27577 32 news@randolphguide.com smatthews@intrstar.net news@sanfordherald.com sbolejac@nando.com