Progress of my life Srinivasan Murugan DAFZA- Dubai With UAE-Dubai Driving License Mobile No:+971 56 134 33 67 Email: srini12july@gmail.com Looking for Middle level positions in Business Development/ Marketing / Frontline Sales Professional Profile A professional with 9 years of experience in Marketing, Sales and Service & Application support in India and Gulf. Currently working as Product Marketing Engineer with Elegant Metering Solutions FZE Dubai-UAE As Engineer – involved in promotion of Metering Products and solutions to Utilities, major contractors and End users in UAE-Oman; Partly Qatar-Saudi Arabia. Hands on experience in Marketing, Sales & Service of Energy Meters-Solutions, Numerical relays. Capable & skilful in making long term relations with clients; thereby ensuring loyalty and achieving long term revenue growth. An effective communicator with excellent interpersonal skills and strong analytical, solution oriented & organisational abilities. Areas of Expertise Key Account Management Empowering channel partners Interfacing with key clients for mapping requirements, making presentations to create awareness Delivering need based product solutions so as to optimise revenue. Business Development Conceptualise & execute strategies to achieve pre-set organisational targets and ensure profitability. Sourcing suitable products and system to promote sales as per organisational goals and vision. Organise promotions like seminars, demonstrations etc. to enhance product visibility & drive sales. Customer Support Oversee installation & commissioning of systems at clients’ end as per layout, conduct tests to ensure operational effectiveness of equipment. Sourcing suitable products and system to promote sales as per organisational goals and vision. Organise promotions like seminars, demonstrations etc. to enhance product visibility & drive sales Service Operations Testing, Repairing, Installation & Commissioning of Numerical Protective Relays, Energy Meters, Cable fault Locater, Power Quality Analyzer, Impart training to internal sales team to make them competent enough in facing their customers regarding particular product range. Conduct product training programs for clients to enhance product knowledge & usage. Maintain excellent relations with clients to generate revenues for additional business Organisational Experience Since Sep 10 to till date at Elegant Metering Solutions FZE, Dubai-UAE (Group Company of CEWE Instruments AB, Sweden and Secure Meters UK Limited) presently designated as Product Marketing Engineer Responsibilities: Developing new clients for Energy Meters, Panel Instruments and Transducers and related software/services and maximizing customer potential in UAE-OMAN regions; Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability. Develop and manage sales opportunities from beginning to end including qualification, proposal, final selection and closing with Key accounts like DEWA, FEWA, MEDC, MJEC, OETC and Mazoon Electricity Tracking opportunities in the Oil & Gas, Utilities (Power, Water, Waste Water) & Infrastructure Industry with UAE EPC Contractors in UAE for projects in Middle East Penetration into new markets with an eye on regional expansion Identify, maintain, develop and leverage relationships with utilities, contractors and regional partners Quotation preparation and bid management, conduct sales meetings, perform technical and sales presentations Launch new products and support newly launched products with effective marketing within the regions to ensure that revenue and contribution stream potential are realized. Responsible for order booking from customers in UAE, Northern Emirates and Oman. Look for new business opportunities and creating a healthy enquiry channel. Ensuring project / opportunity wise end client approval. Offering After-sales support services Helping & providing inputs to ensure the design of custom-made products Providing training and producing support material for Customers Preparation of demo units and presentations to key customers. Managing pilot program implementation directly along with main contractor Achievements: Year 2012 2012 2012 2012 2012 2011 2011 2011 2011 2011 2011 2011 2010 Projects/Tender details Succeed ALL 2600 Energy meter Order [Including Single Phase and Three Phase ] Succeed ALL 100 Nos CEWEPrometer Order for LV tender Succeed 900 Nos CT Operated meter order Succeed ALL 6100 Energy meter Order [Including Single Phase, Three Phase and CT operated Meters] Succeed ALL 9300 LT CTs Order Succeed 4800 Energy Meter [Including Single Phase &Three Phase Meters] Succeed 2300 CT operated Energy Meter Succeed supply of MFM and Transducer supply to ABB for MAZOON Electricity SCADA project -Oman and triumph over TILQUIST Succeed 2 Nos Tariff metering panel order Succeed supply of MFM and Transducer supply to ABB for MAJAN Electricity SCADA project -Oman and triumph over TILQUIST Succeed pre-payment energy metering PILOT Project in MEDC including Installation/operation and maintenance Succeed 2 Nos Tariff metering panel order Succeed Service business for tariff Energy Meter field calibration Training: Products and solution level Training at CEWE Instrument AB, Sweden. Utility/End User MJEC Region Oman OETC MEDC MJEC Oman Oman Oman MJEC MEDC Oman Oman MEDC, ABB/Mazoon Oman Oman SEG/ Kahramaa ABB/MJEC Qatar Oman MEDC Oman Galfar / Kahramaa L&T/ BEC,OETC Qatar Oman Since July 09 to Aug 10 at Mustafa Sultan Science & Industry Co LLC, Muscat-Oman designated as Sales & Service Engineer Responsibilities: Developing new clients for company products/ services and maximizing customer potential in designated regions; travelling regularly to visit potential clients Managing and interpreting customer requirements - speaking with clients to understand and meet their needs Launch new products and support newly launched products with effective marketing within the regions to ensure that revenue and contribution stream potential are realized Installation/Commissioning of Test & measuring Equipments of Fluke, Megger, Chauvin Arnoux, Flir, ZERA, etc Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery Offering After-sales support services Supporting marketing activities by attending trade shows, conferences and other marketing events Making technical presentations and demonstrating how a product meets client needs Providing pre-sales technical assistance and product education Liaising with other members of the Company to project a Single window service for the Client Providing training and producing support material for Customers. Achievements: Succeed 28 Nos order of Chauvin arnoux PQM from DPC, Oman Succeed 4 Nos ZERA reference standard order from MJEC, Oman Succeed 4 Nos ZERA reference standard order from MEDC, Oman Succeed 2 Nos ZERA reference standard order from OETC, Oman Succeed ISKRA test bench Repair order from Mazoon Electricity Succeed SEBAKMT cable fault locator order from MEDC, Oman Streamlined key customer account Value addition to existing customer database Training: Trained in Electrical Testing Training at Megger, Bahrain Since Nov-06 to Jun-09 at L&T Limited, Mysore-India designated as Engineer-Customer Support Responsibilities: Accountable for Metering and Numerical Protection relays troubleshooting, testing and servicing Handling Customer complaints and provide solutions for the same Installation-Commissioning, Repairing, Calibration & testing of Energy meters and relays Handling Customer complaints related to all type of meters/relays in technical aspects Find the root cause and prepare CA Report and intimate to Engg/manufacturing/QA Interact with CIC for customer complaints and solutions Guiding Filed Engineers for meters, relay installation/commissioning Finding the root cause and present CA report to Engg/manufacturing/QA Installation-Commissioning, Repairing ,Calibration & testing of TVM,1P-3P energy meters and Intelligent panel Meters,3P OC/EF, Voltage relays, Motor protection relays, Auto reclose relays, Intelligent Power factor controllers Testing the relays using windows based software tools RELCOM/MS-COM/MS-COM lite/MS COM Probe using relays test kits iSA/PULSER/OMICRON Achievements: Reduced TAT to 3 from 40 days within 3 months and maintained Reduced Material Consumption by 30% of regular consumption Trainings: Trained in Resource Optimization, Interpersonal Skills, Customer Focus, First Aid Since Oct-05 to Aug-06 at Suzlon Infrastructure Limited, Pune-India as Jr.Engineer-Commissioning Responsibilities: Installation and Commissioning of 1.25 MW Wind Turbine Generators Troubleshoots complicated mechanical, hydraulic, and electrical problems on variable pitch & speed turbines Using SAP to retrieve technical documents and management of packing list, bill of material and drawings Responsible to keep reliability of Customers assets and to support on proactive way all customers. Programming and Installation of Bachmann-Gmbh make PLC Modules and Lust Drives Handling major breakdowns after handing over to O&M and Technical Change Information Monitoring all machines thru SCADA system & Reduction in cost of spares and manpower. Provide customers with high quality, value added field service solutions including operations, maintenance, troubleshooting, modification, upgrade and repair of wind energy products. Achievements: Commissioned 1.25 MW X 64 machines in Karnataka and Tamilnadu Appreciation from HOD for completed the commissioning within the targeted time frame and less consumption of spares Since Nov-04 to Sep-05 at American Power Conversion (India) Ltd., Bangalore-India as Trainee Since Oct-03 to Oct-04 at Neyveli Lignite Corporation Ltd, Neyveli-India as Technician Apprentice Trainee posted at MINE-II Achievement: Awarded ‘Excellent Technician Apprentice Trainee’ after completion of training Academic Credentials Pursuing B.S. Engineering & Technology from BITS, PILANI - Birla Institute of Technology and Science, Pilani-India ( Y2011-2014) Diploma in Electronics & Communication Engineering from Swamy Abedhanandha Polytechnic College , Thellar, Tamil Nadu -India in 2003. 94% Secured first class with honours Achievements First place in state level technical paper presentation competition on Digital Signal Processing held at Natchimuthu Polytechnic College, Pollachi , Tamil Nadu -India Third Rank in Final Year Diploma Examinations Organized ‘Entrepreneurship Development Programme held at Swamy Abedhanandha Polytechnic College, Thellar, Tamil Nadu -India Computer Proficiency CRM & MM Module application in SAP R/3 Proficient in MS Office Personal Details Date of Birth Marital status : : 12 July 1984 Married