THE UNIVERSITY OF TEXAS AT ARLINGTON MANA 4322 – Organizational Strategy Spring 2007 Section: 005 Instructor: Abdul Rasheed 230 Business Building Ph: 272-3867 e-mail: abdul@uta.edu Office Hours: By appointment Class Time and Location: Tuesdays and Thursdays 2:00 – 3:20 p.m. Required Text: Dess, G.G., Lumpkin, G.T., and Eisner,A.B. Strategic Management: Text and Cases.. (3rd Edition) McGrawHill Irwin 2007. Additional Reading: Businessweek, Fortune, Wall Street Journal, etc. Room 152 Course Description The focus of this Organizational Strategy course is on corporate level and business unit-level strategy formulation and implementation. It requires the application of the knowledge and techniques learned in the earlier courses in an integrated fashion and also introduces the critical business skills of planning and managing strategic activities. The topics to be covered include the relationship of organizations to their environments, organizational mission and objectives, formal and informal approaches to strategic planning, the role of organizational structure in the context of strategy formulation and implementation and the mechanisms for monitoring and evaluating the effectiveness of strategic decisions and their implementation. Along with the text material, case studies will be used in this course as a mechanism for the development of analytical and decision-making skills and highlighting the reality of organizational and environmental uncertainties in strategic decision-making. In short, this course attempts to encourage an integrated multifunctional, "general management" perspective of the organization and its environment to develop skills necessary and appropriate to corporate-level and divisional-level policy analysis, formulation and implementation. You will be required to study the assigned text and cases, analyze them and share your insights with the rest of the class. Evaluation and Grading Procedure The final grade for the course will be based on performance in the following: Exams Wall Street Journal Assignment Term Paper Class Participation 50% 20% (See page 8 of syllabus) 20% 10% Student Learning Outcomes: After completing the course the student will be able to: 1. Conduct an industry analysis 2. Conduct an analysis of a company’s external environment 3. Conduct a company’s internal analysis and identify strengths and weaknesses 4. Identify and evaluate a company’s strategies at the business level 5. Identify and evaluate a company’s strategies at the corporate level 6. Analyze issues associated with implementation of a firm’s strategies. This is a cell phone free class. Cell phones should be switched off and out of your reach during class time. You are not allowed to connect to the internet during the class. During the class, you cannot engage in activities unrelated to the class like reading newspapers, doing assignments for other classes etc. BUSA 4322 Tentative Course Outline Session Date Topic/Assignment ________________________________________________________________________________________ __________ 1 Jan 16 Introduction/Administrative Matters ________________________________________________________________________________________ ______ 2 Jan 18 Chap 1: Strategic Management: Creating Competitive Advantages - Strategic Management Process - Stakeholder Management - Vision and Mission 3 Jan 23 Case: The Skeleton in the Corporate Closet (Case 4, p. 576) Issues for Analysis 1. Was it possible for the right thing to be a lie? 2. Should Hap Parker disclose the contents of the letter? 3. What obligations does Hap Parker have to his multiple stakeholders? 4. What options does Hap Parker have? ________________________________________________________________________________________ ______ 4 Jan 25 Chap 2: Analyzing the External Environment of the Firm - General Environment 5 Jan 30 - Industry Analysis - Strategic Groups 6 Feb 1 7 Feb 6 Case: Crown Cork & Seal in 1989 (Case 11, p. 639) Issues for Analysis 1. Using Porter’s framework, discuss each of the five competitive forces facing the industry. 2. What are the key strategic issues that Avery needs to consider? What strategic options are open to him? 3. How well did Crown Cork do under John Connelly? What were the keys to their success? 4. What significant changes are taking place in the industry? How should the new CEO, Bill Avery, respond? Is it finally time to change the Connelly strategy that has been successful for over 30 years? ________________________________________________________________________________________ _______ 8 Feb 8 Using Library Resources: An Overview ________________________________________________________________________________________ 3 9 Feb 13 Chap 3: Assessing the Internal Environment of the Firm - Value Chain Analysis & 10 - Resource-Based View - Evaluating Performance Feb 15 Case: Green Mountain Coffee Roasters (Case 5, p. 579) Issues for Analysis 1. Analyze Green Mountain’s external environment. What are the general environmental factors that have impact on this industry? 2. What are the external forces of competition affecting this industry? 3. Analyze the Green Mountain internal environment. What does the value chain look like? What about resources? How would you evaluate strengths, weaknesses and synergies? 4. What business level strategy does Green Mountain appear to pursue? What niche (cost, differentiation, focus) do they fill in this highly competitive industry, and is it sustainable? 5. What corporate level strategy should Green Mountain pursue? ________________________________________________________________________________________ _______ 11 Feb 20 Chap 4: Recognizing a Firm’s Intellectual Assets: Moving beyond a Firm’s Tangible Resources - Human Capital - Social Capital - Technology ________________________________________________________________________________________ ______ 12 Feb 22 Chap 5: Business Level Strategy: Creating and Sustaining Competitive Advantages - Cost Leadership - Differentiation - Industry Life Cycle Case: Panera Bread Company (Case 14, p. 666) Issues for Analysis 1. How would you approach the question of “Can Panera achieve its ambitious goals in light of the macro environmental forces? How would you characterize the environment in which Panera operates, and how would you evaluate the opportunities and threats to Panera or its business model? 2. How would you characterize the strategies of Panera Bread Company, and evaluate its effectiveness? 4 3. Based on the answers to the above two questions, what would your answer be to the case question of attainability of Panera’s goals? 4. What general conclusions can you draw about effective strategic management? _______________________________________________________________________________________ _______ 13 Feb 27 Chap 6: Corporate-Level Strategy: Creating Value through Diversification - Related and Unrelated Diversification - Mergers, Acquisitions, Alliances and Internal Development - Managerial Motives 14 Mar 1 Overflow ________________________________________________________________________________________ 15 Mar 6 MID-TERM EXAM _______________________________________________________________________________________ _______ 16 Mar 8 Case: Wal-Mart’s Strategy for the 21st Century: Sustaining Dominance (Case 15, p. 676) Issues for Analysis 1. Describe Sam Walton’s marketing/pricing concepts and how his basic beliefs shaped Wal-Mart corporate culture. 2. How did Wal-Mart’s management build on these fundamental values and establish distinctive competencies to sustain growth throughout the 90’s? 3. What were the major challenges facing the firm as 2003 ended? 4. Develop a “strategic intent” for the firm, recommending the set of future/targeted distinctive competencies required to sustain 15+% annual growth over the next 5 years. ________________________________________________________________________________________ 17 Mar 20 Chap 7: International Strategy: Creating Value in Global Markets & - National Competitiveness 5 18 Mar 22 - International Expansion - Global and Multidomestic Strategies Case: Sun Life Financial: Entering China (Case 27, p. 775) Issues for Analysis 1. Is it a good time for Sun Life Financial to be pursuing the Chinese market? 2. If you were Ohannesian, what city would you choose and why? _______________________________________________________________________________________ _______ 19 Mar 27 Chap 8: Digital Business Strategy: Leveraging Capabilities in a Disruptive Environment - Internet and Five-Forces Analysis - Competitive Strategies - Sustainability 20 Mar 29 1. Case: Yahoo! (Case 29, p. 792) Issues for Analysis What was Yahoo’s original strategy? How did Yahoo’s strategy change under Terry Semel? 2. What steps did Semel take to reconfigure Yahoo’s activities to support the company’s new strategy? 3. Assess Terry Semel’s leadership. How has Semel been using his experience from the entertainment industry to turn things around at Yahoo? 4. What particular challenges does he face in trying to create a “digital Disneyland?” Does the firm have or can it build any clear advantages over its competitors? ______________________________________________________________________________________ ________ 21 Apr 3 Chap 9: Strategic Control and Corporate Governance - Traditional Approach - Behavioral Control - Strategic Control at Different Levels 22 Apr 5 Case: JetBlue Airways (Case 1 p. 538) Issues for Analysis 1. Analyze the industry environment of JetBlue. 2. Analyze the internal environment of JetBlue 3. What are the salient aspects of JetBlue’s culture? 4. Discuss the bases of JetBlue’s competitive advantage, and the merits and demerits of both the components. Are combination strategies better? Is 6 JetBlue’s competitive advantage sustainable? 5. How will the new Embraer Jets impact the firm’s strategy? How should they handle it? ______________________________________________________________________________________ ________ 23 Apr 10 Chap10: Creating Effective Organizational Designs - Patterns of Growth - Structural Forms - Boundaryless Structures 24 Apr 12 Overflow materials ______________________________________________________________________________________ ________ 25 Apr 17 Chap 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization - Leadership Activities - Knowledge and Creativity - Ethics 26 Apr 19 Case: Procter & Gamble (Case 26, p. 768) Issues for Analysis 1. Assess Lafley’s leadership of Procter & Gamble. How does his style contrast with that of Jaeger? 2. What intangible resources of P&G is Lafley focusing on? 3. What steps has Lafley taken to make P&G a learning organization? How has Lafley focused on ethical issues in his decision making? 4. What is Lafley hoping to achieve with his changes at P&G?? What are his chances of success with the radical changes that he intends to make? How may these changes affect the resource base upon which P&G is relying for long term success? ________________________________________________________________________________________ 27 Apr 24 Chap 12: Managing Innovation and Fostering Corporate Entrepreneurship - Innovation - Corporate Entrepreneurship - Entrepreneurial Orientation 28 Apr 26 Case: Starbucks Corporation: Competing in a Global Market (Case 3, p. 557) Issues for Analysis 1. Analyze Starbucks’s external and internal environment. What are the environmental factors that have impact on this industry and this 7 organization? 2. What business level strategy does Starbucks appear to pursue? What niche do they fill in this highly competitive industry, and is it sustainable? 3. How can Starbucks remain successful and create value when diversifying into global markets? What are some of the differences between domestic and international strategies? 4. What has worked for Starbucks so far in their international expansion? 5. What are some of the lessons learned from previous “push-back” incidents that Starbucks should consider when planning how to respond if such incidents occur in Brazil? 6. Should Starbucks go into Rio, and is there a systematic method that will work to respond to a push back to decide whether to stay with a site or pull out? _______________________________________________________________________________________ _______ 29 May 1 Chap 13: Recognizing Opportunities and Creating New Opportunities - Opportunity Recognition - Entrepreneurial Resources - Entrepreneurial Strategy 30 May 3 Overflow materials ________________________________________________________________________________________ ________ FINAL EXAM May 8 - Tuesday 2 – 3:20 pm ________________________________________________________________________________________ 8 Wall Street Journal Assignment The purpose of this assignment is to analyze critically a recent article (dated within four months from the assignment due date) from the Wall Street Journal selected by the student. The assignment is to be done in groups of two. "Base articles" will be approved on a "first come/first served" basis. There will be only two groups permitted to use the same basic article. Approvals for base articles are to be obtained before Feb 8, 2007, and the assignment is due by March 6, 2007. An illustrative list of issues that the WSJ article may focus on is given below. Internal Growth Concentration Market Development Product Development Innovation Joint Ventures External Acquisition Growth Horizontal Integration Vertical Integration Concentric Diversification Conglomerate Diversification Disinvestment Retrenchment, Operating Efficiency Turnaround, Product/Marketing Refocus Divestiture, Liquidation Management Development Labor Relations Internationalization Marketing (or emphasis on another functional area) Corporate Culture Reorganization, Restructure Strategy Implementation Organization Structure Importance of Industry Context on Organizational Performance You should address issues such as the following (may differ with regard to topic areas): 1. 2. 3. What is the rationale (or lack thereof) for the action/decision? Is the action/decision consistent with the organization's overall strategy? What do you think will be the implications of the action/decision i.e., how should the action/decision improve or detract from the organization's performance? To address the above issues, the student should use a minimum of seven (7) outside sources of information. Suggested references include Annual Reports, 10-K Forms, Business Week, Wall Street Journal, Forbes, Fortune, and Moody's Industrial Manual. Do not rely too much on the same references -- select a variety. The written assignments should be approximately ten double-spaced (12 CPI) pages, (excluding references and Exhibits). Ensure that the paper has an executive summary and that it is divided into sections and subsections in a logical manner. "Stream of consciousness" papers will be severely penalized. 9