Recovering the User, Admin, or Factory Passwords
(Root password is known)
You can recover the User, Admin, and Factory passwords if the Root password is known.
NOTE: Secure Mode
If the Secure Mode of the Secure Fabric OS feature is enabled, you
must log into the Primary FCS switch.
1. Open a CLI connection (serial or telnet) to the switch.
2. Login as Root
3. Enter the passwdDefault command as follows:
v3.1.x example:
sw141:root> passwddefault
setting passwd to defaults
Saving passwd...done.
value = 2031619 = 0x1f0003
sw141:root>
v4.1.x example:
sw157:root> passwddefault
All account passwords have been successfully set to factory default.
sw157:root>
NOTE: All Passwords Set to Default
All passwords will be set to default. The switch will prompt you to
change the password on the next login.
NOTE: passwdDefault not Available in all Versions of FOS
The passwdDefault command does not exist in the FOS code lower
than v2.6.0, v3.1.0 or v4.1.0. If the switch is running FOS version
lower than v2.6.0, v3.1.0 or v4.1.0, you will need to send a request
to support@brocade.com to get the password firmware file and
recovery instruction as detailed below.
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Recovering the User, Admin, Factory or Root
Passwords (Root password is unknown)
This procedure requires the Password Recovery firmware, which is available from
Brocade Support (support@brocade.com).
NOTE: Recovery Requests for non-NSS Personnel Only
Brocade support will only be fulfilling password and license
recovery requests to non-NSS Switch Engineering Support
personnel. All other requests to Brocade support will be denied
and rerouted to the NSS Switch Engineering Support Team.
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The Password Recovery firmware is effective only for the first time it is launched.
You cannot use the Password Recovery firmware to perform any other switch
functions. Therefore, you will need to power the switch off a second time to
change the boot parameters back to default and the switch boot from its internal
flash.
The Password Recovery firmware is unique and can only be applied to the
requested WWN.
NOTE: Procedure Details
Complete procedure details will be supplied along with Password
Recovery firmware.
To obtain the Password Recovery firmware, please open an elevation to
support@brocade.com and provide the WWN and firmware version of the switch
along with the customer's name to generate the firmware appropriately.
Please note that performing the Password Recovery process will require switch
downtime on switches without dual CPs.
The Password Recovery procedure requires the switch to be accessible by the
host either on an Ethernet network or through an ethernet crossover cable to
access the Password Recovery firmware. You will need both a serial and
Ethernet connection when performing this procedure.