ISQS 5341 Exam Review 1
I. Topic Based Outline
Organization (Chapter 1-2)
1.
2.
3.
4.
5.
Definition of organization. Why organize?
Divisions in organization. Divisionized organization
Anthony and Minztberg’s organization models
Silos in organization
Flows in an organization
Process (Chapter 2-4)
1.
2.
3.
4.
Definition of process
Composition of organization units: Grouping by function, grouping by process
What is a cross-functional process?
What is Business process reengineering (BPR)?
Information technology and information systems (Chapter 1, 5, 6)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
What is an information system?
IT advances (Chapter 2)
Networking: LAN, WAN, Internet/intranet/extranet
Distribution and control: Connectivity, availability and performance
OLTP vs. OLAP
Client-server architecture, thin/thick client, middleware, multi-tier architecture
Data, information, and knowledge (definitions see Chapter 1, 5)
Data architecture, Database models: flat file, hierarchical model, network model,
relational model, and object model
Data modeling: Normalization, Entity-relationship modeling
Database vs. DBMS
Data administration
What is SQL?
Enterprise System Integration (Chapter 3-4)
1.
2.
3.
4.
Definition of Integration (Chapter 1)
Why do we need the integration of organization?
Why could information systems be as “islands of automation”
What is Enterprise Resource Planning? What is SAP?
Enterprise System Architecture (Chapter 7)
1. Logical architecture vs. physical architecture
2. System landscape
II. More detailed concepts:
Definition of Terms:
Online Transaction Processing (OLTP)
Online Analytical Processing
Database, Database Management System (DBMS)
Relation, Tuple, Attribute
Purpose for a data warehouse within the layers of the enterprise system architecture
The relationship between application servers and work processes
Three-tiered enterprise system architecture
Work processes
Change management issues
Distinguish Between the Following:
Organizing by function and organizing by process
Reciprocal activity and simultaneous interactions
IS integration and process integration
Grouping based on functional area and grouping based on business processes
Thin clients and fat clients
LAN and WAN
2-tier client server environment and 3-tier client server environment
Presentation tier, business logic tier, and data tier in 3 tier C/S environmentAdvantages and
Disadvantages of a DBMS
Enterprise system logical architecture and physical architecture
Presentation, application, and database layers of enterprise systems
One, two, and three system landscapes
Explain the Fundamental Aspects of the Following:
ERP systems
Business processes
Enterprise integration
Obstacles to enterprise integration
Function-based Silos
The basis for coordination and control
Categories of information systems
Fundamental components of an organization
Coordinating mechanisms
The consequences of failing to integrate
Mintzberg’s model of the parts of an Organization
Benefits of integration
Typical types of business processes
Cross-functional processes
Hammer’s reengineering principles
The client/server environment and building blocks
Fault-tolerant System
Security Strategy Specifications
Attributes of data
Advantages of DBMS
Normalization
Characteristics of Relational model
Data modeling
III. Questions:
1. Why do organizations need enterprise systems?
2. What is the nature of organization from the angle of enterprise system
implementation?
3. If you are in charge of an ERP project, how would you work it out?
4. What is new in IT/IS?
5. Why data management is the core of an ERP project?
6. What is system landscape? What are advantages and disadvantages of one-, twoand three-tiered landscape?
IV. Programming:
1. The concept of computer, the basic architecture of computer system
2. Software: application software, system software
3. Execution of programs: complied, interpreted, and Java virtual machine
(http://zlin.ba.ttu.edu/5341/slides/exe_Program.ppt).
4. How to use ssh to access your linux account. How to access your Windows 2000
account.
5. How to use Linux. Commands: ll, ls, pwd, cd, mkdir, rmdir, mv, cp, rm, chmod;
editor: pico
6. Linux file access privileges: rwx. What does it mean? How to change it?
7. How to read the information about files after issuing “ll” in a dirctory.
8. Basic HTML scripting.
9. What is CGI? Why do we use CGI? How does it work?
10. How to publish you html and cgi scripts?