How to Tech Notes
Returns (RMA’S)
If you come across a part that needs to be replaced in needs to be ordered through Kimberly
O’Hara. You will need the model and serial number off of the computer. If it is for a monitor
you need the information off of the computer plus the model and serial number off of the
monitor.
Log into School Dude and assign it to Kim and put in the notes under action taken the part you
need plus all of the numbers that are needed. Kim will then order the part and we will figure
out how to best get them to you at OEHS.
Patching down connections
When you need to patch down a connection for a computer look at the number on the port you
are connecting to. Generally the room number of the MDF/IDF is listed first by the port. This
isn’t always the case as you found out today in E280. Most of the time when they don’t have
the room number they are in the MDF in A287. The patch panel is labeled ABCDEF so it is
easy to match up where you are supposed to plug in to.
Registering computers
To check and see if a computer is registered go to start, run, regedit. Go to Local machine,
software, Novell, workstation manager, identification. Look in the pane on the right to see
what school (if any) the computer is registered to. The C0 number should match the tag on the
right side of the computer and also the computer name itself.
If it is not registered or not registered correctly this is what you need to do. Login with the tech
login, open up a command prompt and type in zwsreg –unreg. Log off the computer and login
as a teacher of OEHS or yourself with either a student or user profile and this should register it.
Make sure to check it before you log off again.
School Dude’s
If you work on a ticket and can’t close it make sure you put notes in. When a ticket is complete
mark it complete, assign it to yourself and put notes in the action taken. Put the date first, your
notes and then your initials. New notes always go at the top of other things that may be written.
Make sure to click on save.
Path to download apps and sw related toOEHS
I talked to Brent today and asked him to give you rights to the tech folder on OEHS so you can
get to software related to your specific school. You will have to type in the UNC path in order
to see it. You can do that through Internet Explorer or My Computer. \\oehs_1\data\Tech
Let me know if you have any questions. Stacey Aspen
Student vs. User login
To set PC Novell login to User vs. student. Login as tech and goto the red N
located on the bottom toolbar. Right click on it and select Novell Properties.
Goto “Location Profiles” tab and highlight the word “Default”, then goto
properties -> properties -> Windows tab and then you can set to User or student.
To re-image using ZenWorks CD Master/Client
Insert ZEN CD … Wait/ enter IP address for OEHS server, 10.40.0.100
At #> prompt enter img
Enter ok
Enter F7 (do the client first, then repeat these steps on a second machine
And make it the Master.
Multicast name must be the same for Client and Master, i.e. OEH1234 or 1234567
To find the image from the server if Master/Client does not work go to,
go to My Computer and type (the slashes may be / or \ ) \\oe1\data\Tech\Images\ look for
something like 345oe.zmg or \\oehs_1\data\Tech\Images\375oeh105.
You will enter 10.40.0.100\data\Tech\Images\345oe to re-image the
machine from the server.
After you successfully re-image; click on “OK”, click on Close, then Alt-X, then type reboot
then restart the PC and wait for the message box to disappear. PC will reboot again and you
will see the
Novel Login window (by itself).
22OCT08 PC#1 in B260 By-pass room has been re-imaged. the imaging software would not
configure automatically so a manual start of the zen software was need. I will go over this
procedure with GM when I see him next. Pc was updated and the printer B260 was configured.
JJ
From MyComputer \\zw\zen\Images. Also, \\oehs_1\data\Tech\Images.
Base 345 image is, 345_base_offxp
Also from MyComputer;
\\ohs_1\data\IS_Department\PC_Techs\installs
To re-image using ZenWorks from Server and tapping F8
On power-up right after IP address shows up tap F8 to get ZenWorks Boot, hit return,
The HOLD the Cntl &Alt keys down until the Red&Blue screen comes up, then select [1]
(the second one, [0] is the first) and hit return. PC will boot in Zen then type “img” then
continue from there with destination path i.e. //10.100.0.100/data/tech/images/oeg221.zmg etc.
Cafeteria PCs FTP
When all else seems to be working or not go to InternetExplorer->Tools->InternetOptions->
Advanced Tab un-check or check Use passive FTP box and Apply->close re-open and check
or un-check FTP box and Apply. May need to re-boot the PC also.
Flush the DNS
C:\> ipconfig /flushdns
e-school Problems
Sometimes it's impossible to clear a saved eSchool password on a PC, no matter how many
times you go and clear autocomplete in IE.
Here's the solution:
1) Open "Run"
2) Paste rundll32.exe keymgr.dll, KRShowKeyMgr into the run box
3) Run the command, and click on the eschool.oswego308.org entry and then remove it.
Fix for g-mail problem
In your browser go to Tools -> Manage Add-ons -> select Sophos -> then disable -> close
browser.
To re-install Internet Explorer
Go to Control Panel -> add remove -> to get in as admin if you have forgotten to logon as
admin hold the shift key down and right click on the add/remove program folder. Then login in
as admin. Then on the left side of the window click on Add & Remove Windows Components.
Then uncheck Internet Explorer and close the control panel. Then repeat those steps and check
the box for Internet Explorer.
How to Fix Adobe Illustrator
#17 will not open Adobe Illustrator. Could Greg or David R. come down and fix it?
Complete
01/30/08 Adobe Illustrator won't start ... runtime error. The fix is first set windows explorer
option to view hidden files and folders then goto C:\Documents and
Settings\Student\Application Data\Adobe\ then delete the Adobe Illustrator CS Setting folder.
(It will get re-created the next time Adobe Ill. is opened anyway) gpm
Computer #5 in my room will not let students open Illustrator. It is NOT just one student
anymore. Please help!! We do not have extra computers!!!
Complete
3/25/08 Applied the fix from Greg M: went to C:\Documments and
settings\student\Application Data\Adobe\Adobe Illustrator CS2 Settings\ and deleted the
Adobe Illustrator CS2 folder. Sla
Computer 10 will not load Illustrator. I have tried the instructions from the last time this
happened and nothing is working. It says there is a runtime error. HELP!!!
05/14/08 Deleted Adobe Illustrator CS/Settings folder. All is well. Gpm
The following is a fix for Illustrator when it cannot save-as a .AI file.
10/23/08 went to MyComputer->Manage->rename Student to Student1(in the right side of the
window). Right click on Users->New Users type in Student (in the left hand side of the
window), uncheck first box in menu and check next 2 boxes then re-start. This will cause a
"new" student profile to be generated. Thanks JJ. PC#12 can now save illustrator work as an
.AI file. Will try on PC#3 tomorrow. Gpm
To uninstall Adobe goto Control Panel goto Adobe Setup, re-install from server.
Also, run from
\\oehs_1\data\tech\installs\adobecs4\AdobeCS4\setup
PhotoShop Fix
If photoshop does not open delete Preferences in
C:\Doc&Settings\your user name\Application Data\Adobe\Photoshop\VerStan#1 Adobe
Photoshop vers setting Also may need to delete “new doc sizes.psp
To get into BIOS
To get into BIOS from power-up just tap esc, F2 or delete, to get to “boot device”
(Network, hard drive, floppy, or CD-ROM) use arrow keys to go in about 4 pages to get to
page where you can set the boot device and pick Network. “plums”
Security Tape Burn to CD
Use Dell DVD/CD burner to copy video.exe to CD with “.h3r” file. Then open video.exe and
select “.h3r” file.
KeyTrain
AuthorWare is under the AuthorWare folder under the Tech folder. Install both files.
Or just come in as tech and bring-up KeyTrain and install it from the graphic 
To fix student accounts oehsadmin, roadpath
Update Novell Client and to Fix logon problems
On the tech flash memory go to 4.91sp3 and double click on acu.exe to update the client
Then update server by going to the red N and click on Logon tab then double click on “default”
and click on properties, select eDirectory and enter 10.40.0.100 and update context with
Student.oe.oswego.
Boot Sequence
PIXI IBA GE SLOT0108V1210 etc.
CD
4M – LTN526S
HD
3M – ST 340014ª
3.5 FLOPPY 1st – FLOPPYDRIVE
Flash Memory has tmp files tildie files
The PC you are on has the “Hidden folders” turned on.
AutoCAD Problems
Go to
http://usa.autodesk.com/adsk/servlet/ps/index?siteID=123112&id=2714854&linkID=9240617
and go to tech support and look up AutoCad and look up the fixes, could need to run a script in
“Run” also may need to change a setting in “tools”…
How to Install Revit2009, Inventor2009, and AutoDesk2009
Please install AutoDesk on all of the PCs in the lab: Install from (My Computer)
\\oehs_1\data\tech\installs\AutoDesk
Revit2009
Inventor2009
AutoDesk2009
Each folder has a shortcut that is named the same as the folder name. Run each of these for
each application. If you receive an error saying another setup is already running, go into the
system processes and end all of the "setup.exe" processes that are running, and then try it
again. After you install all of them, go to the registry (Run>regedit) and go to
HKEY_LOCAL_MACHINE/Software/Classes/.bmp Right click on the .bmp class and change
the permissions so that Users have Full rights.
Hardware Wizard keeps popping up
Win XP keeps reporting ‘new hardware detected’ after you think you have installed it.
So, right-click "My Computer", Properties, Hardware tab, "Device Manager" button.
Right-click the items with the exclamation or question mark, "Update Driver", check the box,
"Install from a list or specific... etc", "Next", check the box, "Don't search...etc.", "Next",
and click the button, "Have disk", point it to the CD... browse CD for driver and select it
then give OKs to all tabs that need it.
Malware article
How do I know?
Now to the question many of you have been asking me. How do I know that the software I’m
about to download and install is safe? It appears that Satterfield and I were thinking along the
same lines as we both found several Web sites that publish lists of rogue software and
applications. Checking whether an application is listed on these Web sites will help determine
whether the software in question is malware or not.
Rogue malware listings


Sunbelt Software, the developer of CounterSpy, has a Web site that lists over 397 rogue
security programs (their name for rogue software). I personally have used Sunbelt
Software for many years and have no reservations about the company.
Spyware Signatures has an extensive list of rogue software signatures. In fact, it has so
many that it’s almost easier to use the search function. The main focus of Spyware

Signature is to provide relevant data to security companies that offer antimalware
applications. That’s good, because it means there’s incentive to keep the list relevant
and up to date.
My favorite malware scanner, MBAM from Malwarebytes.org, has a list called newest
rogue threats. It’s a little different from the others because the rogue software list is
published in a forum venue and is member driven. Truth be told, it’s the first place I
check.
These are the three lists that I refer to, but I’ll bet there are other good ones. In fact, I’d
appreciate hearing which lists you prefer.
Another side note
Being an anal paranoid, I wanted to make sure that I didn’t lose you as readers or have you
wondering where my security rantings have gone. The editorial staff at TechRepublic feels I
should post my security articles in Chad Perrin’s section IT Security. It makes sense to me, and
I hope it does to you as well. So to cure my paranoia, please sign up for the IT security
newsletter and look for me there.
Need help keeping systems connected and running at high efficiency? Delivered Monday and
Wednesday, TechRepublic’s Network Administrator newsletter has the tips and tricks you
need to better configure, support, and optimize your network. Automatically sign up today!
Sophos Pop-ups
03/30/09 Sophos was turned off but Sophos anti-virus window was popping-up with; "File
C:\WINDOWS\system32 wvUnKExu.dll belongs to virus/spyware Troj/Virtum-Gen. Message
kept repeating. i.e. Message 456 to 456. Went to PC-Tech/Installs/Sophos and doubled clicked
on dos file to un-install Sophos, rebooted and did it again. Copied esxp to C: and ran "setup" to
re-install Sophos. gpm Also, don’t forget to check the “Turn off system restore” in the System
restore tab, Properties, My Computer. If System Restore tab does not appear do a shift + right
click to get the “Run as” option and come in as Admin.
Multisim 10.1 fix
03/06/09 Tried to multi-cast C06506 did not work. Re-imaging from server using 375oeh105.
03/06/09 MultiSim 10.1 needed to goto Doc and Settings/All Users/Application data/National
Instruments/Circuit design Suite/10.1/Config and delete all the files under Config. Restarted
PC and tested, all is well. Gpm
If you can’t see the Application Data folder go to tools/folder options and set view hidden files
and folders.
Adobe PhotoShop “Not enough RAM”
Try to reset configuration data. While Photoshop is starting hold dow
Ctrl+Shift+Alt. Or delete manually file Adobe Photoshop 7.0 Prefs.ps
which you can found there %USERPROFILE%\Applicatio
Data\Adobe\Photoshop\7.0\Adobe Photoshop 7.0 Settings for WinXP. Fo
WinXX that in c:\Windows folder
Adobe Reader Flaw Fix
Here’s what you need to know:


The flaw affects all currently supported shipping versions of Adobe Reader and
Acrobat (Adobe Reader and Acrobat 9.1, 8.1.4, and 7.1.1 and earlier versions).
Adobe plans to provide updates for all affected versions for all platforms (Windows,
Macintosh and Unix) to resolve this issue.
Mitigation instructions:
1.
2.
3.
4.
5.
Launch Acrobat or Adobe Reader.
Select Edit>Preferences
Select the JavaScript Category
Uncheck the ‘Enable Acrobat JavaScript’ option
Click OK
Or, in the interest of diversity, you should consider an alternative product.
Installs for OEHS
My Computer
\\oehs_1\data\Tech\Installs
Software Installs w/o SD
http://intranet.oswego308.org/oswegoconnection/technology/pdf/appversion.pdf
Software Name Version
Accelerated Reader (renaissance place) 7.5
Adobe Reader 7
ActiveSync 4.5
AuthorWare for Keytrain 2004.0.0.1
Adobe CS 1
Aurelia
Adobe CS 2
AutoCad LT
AutoDesk Suite
iPrint 4.32
Bailey's Bookhouse
IQSystem 6.2
Bank Software
Kaleidoscope
Board Docs 7.0
KidPix 3
Boardmaker
KidPix Network
Classworks
Kid's Tables and Time
Cognos 7.1
Kidspiration
Coin Changer
Macromedia Suite 6, 7, 8
Counselor Tools
Making the Grade
Countdown 9,8,7
MAP (NWEA)
CoWriter
Math Blaster
Dine Healthy Site License
Math Munchers
DynEd 200.004.009.000
Microtype 3
Early Learning Toolkit
Nero 6
Early Star Online
NovaNet 14
EPES XP
Novell Client 4.91 sp2 or sp3
fasttmath 1.2
Office XP, 2003
Flash player 9
OpenOffice 2.3.1
French Software
Oregon Trail
Frontpage XP, 2003
Pagemaker 6.5
Illustrator 10
Painter 6
InDesign
Painter 7
Inspiration 7, 8.1
Painter 8
Intrigas
Pasco
Paws CD
Scholastic Reading inventory 5613
Paws Network
Scholastic Rskills 5613
Photoshop 7
Sibelius 3.13
Publisher 2000, XP, 2003
Sophos anti virus 7.6
Quicktime 6, 7.1
Student Writing Center Online
Ray's Letters and Numbers
Thinkin Things
Read about 5613
Timed Writing
Read 180 5613
Tommy Time Turtle
Real Player Enterprise
Treasure Math Storm
Remote Desktop xp
VersaTrans 9.9
SamXP
Visual Studio 2003
Scholastic Sam 5613
WiggleWorks CD
Scholastic Reading Counts! 5613
WiggleWorks Network
Wild West Math
Windows XP sp2
Write Outloud
Zenworks 7.01
ZipGenius 6
How to turn off Windows Error Reporting.
When Windows XP encounters a severe error that has the potential to crash the operating
system, it immediately halts the offending program and displays an error message that says the
application has encountered a problem and needs to close. Then, the operating system prompts
you to send an error report to Microsoft. You can avoid having to click the Don’t Send button
by disabling Error Reporting. Here’s how:
1. Press [Windows][Break] to display the System Properties dialog box.
2. Select the Advanced tab and click the Error Reporting button.
3. When you see the Error Reporting dialog box, select the Disable Error Reporting option. (If
you don’t want to see any type of error message, clear the But Notify Me When Critical Errors
Occur check box.)
4. Click OK twice — once to close the Error Reporting dialog box and once to close the
System Properties dialog box.
Note: This tip is for both Windows XP Home and Professional.
Belkin Driver
is located //oehs_1/data/Tech/drivers
DUKANE
According to Doug from Dukane tech support , the Dukane needs to be plugged into
The front USB ports. Also the zoom and some of the other features only work when using a
projector connected to the VGA port.
On Thu, Oct 1, 2009 at 11:07 AM, Judith Reba <jreba@oswego308.org> wrote I discovered
today working on a ticket, that when you use the Capture feature on a document camera, you
are then prompted to save that image, currently on the Users profile the computer will lockup
and go to a black screen. This is part of the software feature (USB335) for the cameras,the
folder for the camera software needs to be given modified rights. C;\Program files\USB335.
Re-install Virtual Basic
Go to //oehs_1/data/Tech/installs/VS2003/VS and select setup the 640K size one.
Then pick the re-install repair choice takes about 30 minutes.
MicroSoft Certification testing
29873 We need to create a temporary log-in username/password to have full administrative
rights on machines 21-25 in room C115. Students are taking certification tests in Microsoft
Office that require full admin rights. Also, the Microsoft Office suite needs to be fully installed
on these machines. The tests that we currently have are time sensitive and students must be
able to take the exams by the second week of October. Any help we can get would be greatly
appreciated. Thanks!
Complete
09/30/09 Thanks to JJ for the help. Checked for "certiprep" and it looks like it is installed on
PCs 22,23,24 but not on 21 and 25. Came in as Tech and made sure Microsoft office was fully
installed. By, going to add/remove, select changefor Micrsoft Office 2003, click add or remove
features, check "Choose advanced custom of apps", click on drop down for Micrsoft Office and
select Run all from my computer, then hit update. Added and tested "exam" (exam)
workstation only, user in my computer/manage. gpm
PowerPoint Sound Pointers
http://presentationsoft.about.com/lr/sound_in_powerpoint/574705/1/
also look at song.ppt. Also, to get sound options go to Insert Clip Art and do the search for
“sounds”. Then to set timing go to Custom Animation and right click on like “testsound.wan”
entry.
MathType Web Page tips &tricks
http://www.dessci.com/en/support/mathtype/
How to use formulas in Exced
http://office.microsoft.com/en-us/excel/HP052001271033.aspx
http://office.microsoft.com/en-us/excel/HP052093351033.aspx?pid=CH062528281033
How to get to School WEB sites
District 308 Staff,
The links within the employee intranet are not working. This includes the links to e-school,
staff directory, district e-mail, Oswego University, webed, etc...
These websites are accessible by going directly to that page. We have included a list of direct
websites below. Please save of copy of this list or save these sites as favorites, should an
outage occur in the future.
The last 5 links are currently unavailable due to the outage.
eSchool
eschool.oswego308.org
Email
mail.google.com/a/oswego308.org
Oswego University
intranet.oswego308.org/ou
Professional Leave Center
intranet.oswego308.org/professionalleavecenter
WebEd
intranet.oswego308.org/webed
Intranet
intranet.oswego308.org
Staff Directory
308staff.oswego308.org:8080/eGuide
Thank you for your patience,
H105 Dimension 3D printer
30527
Medium
10/22/2009 1:55:47 PM
Complete
Dara Randerson
Greg Malnick Oswego East High School
Please network the 3 dimensional printer (SST DIMENSION) as printer option on teacher
desktop computer (under flag) in H 105
10/26/09 Dimension was installed with version 4.0.1. Un-installed and re-installed with CD
version 2.1. Checked Properties/Security/full control/security. Checked no checks for
Windows/Temp/security/user/. Opened CatalystEX, went to Manage 3D Printers, Add
manually, used IP address of printer 10.40.1.205 , selected correct type, Dimension sst 768.
Need to login as User/login for windows. Tested all is well. gpm 10/26/09 waiting for sst
demension 768 CD from dist. gpm
Word Docs from BoilingBrook do not Print
10/28/2009 0
30526
Medium
10/22/2009 1:33:35 PM
Complete
aaron kolkay
Greg Malnick Oswego East High School
Unable to print my rubrics. The solution to this problem will prob. take seconds to fix. I have
checked the printing setup and options, can't figure this out.
10/27/09 Open doc that does not print, select all, went to View/TaskPane/Reveal Formatting
and checked "Page", width was set to 8.88. Clicked on "Page" and de-selected custom page
size and re-set to 8.5 X 11. "Saved as" doc and re-opened, doc prints just fine, all is well. gpm
10/26/09 sent followup e-mail. JC 10/22/09 sent email. JC
Adobe PDF problems
http://kb2.adobe.com/cps/328/328233.html
For Alice etc…
http://www.alice.org
http://kenai.com/projects/alice2/downloads
How to YouTube
http://www.schoollibraryjournal.com/blog/1340000334/post/1410038141.html
http://www.wikihow.com/Embed-YouTube-Flash-Videos-in-Your-PowerPoint-Presentations
Speed of the server
http://www.vertain.com/m.q?req=cstr&reqid=d9@DDkt8
http://www.vertain.com/?sst
http://www.vertain.com/
DOS COMMANDS
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/enus/ntcmds.mspx?mfr=true
NWEA MAP Testing
If TestTaker icon is not on the desktop goto the zenwindow and right click and select “Verify”
the testtaker icon there.
To ensure that we're all on the same page with log-in information, here is the log-in
information from John Petzke:
1 - teacher/proctor/adult must log-on to the computer through Novell
log-in: OEMAPTEST
pswd: TEST
2 - Click on the test icon (on the desktop)
3 - teacher/proctor/adult must log-on to the test
log-in: 62OEHS
pswd: 12345678
4 - Choose the Reading test and then the Reading Survey with Goals test. Search for the
student's name that is assigned to that station. Select the student and wait until that student's
test is loaded. Leave the screen with the student's name on it for that student.
MicroType 3.0
\\oehs_1\APPS\MicroType3.0
iTunes
go to Preferences/settings > General > import settings > Import using MP3
also check view > kind
Burn to CD in iTunes and then convert selection to MP3
3-D Printer in H-105
Remove Catalyst EX 4.0, Demension 1200 is wrong printer
Re-install version 2.1
Admin (User in setup)
Oswego308OEHS (org)
Open Catalyst EX (Dbl click on icon)
Goto manage 3D printer
Add manually, need IP address of the printer
HELP DESK, Bartek 800-455-9310, Mobile 847-226-6765
Also, see earlier SD on pervious page
TOSHIBA Speedup
Go to control panel Toshiba Hardware setup
Check BIOS version . Set CPU to High always, reboot
Blue Screen Dell
When using the Dell disk to fix CHKDSK, blue screen
Install Dell Disk and hit F12 to get to Windows. Setup
To authenticate and pick #1, password *kisrtf…
At C:\> chkdsk /p (to recover damaged sectors)
Then to exit, C:\> exit, then reboot
Movie Maker Music
www.freeplaymusic.com
www.jamglue.co need a flash memory as a device to copy to from media player.
Paging erros
Control Panel > System > Performance > settings > On Advanced tab click change > click
custom size then type initial or max page size.
Audible Manager
01/26/10 The software for Audible Manager is down loaded from www.Audible.com, click on
the word Software on the right side of the web page. The information needed is
reachelbednar,eastme. Other info is rbednar308@yahoo.com
When you change out cd burners you will need to update NeroBurnRights from your flash
memory or Nero6 cd from department. Gpm
How to run anti-virus from Safe mode
01/29/10 Started in Safe Mode (hit F8 after ZenBoot)
Logged into windows admin h3... Ran Sophos virus scan from command prompt. cd Program
Files\Sophos\Sophos Anti-Virus. c:>sav32cli: -remove -dn. Found file
c:\DocsandSettings\User\LocalSettings\Temporary Internet files\Y1HEZGQN\ofuckvx[1].pdf,
Removed. Still had a virus. Went back to safe mode but could not run MalWareBytes from
icon in safe mode. Came in on command prompt and cd'ed to Malwarebytes' Anti-Malwear.
Ran c:> mbam.exe -dn. Removed 4 Trojan.Fake.Alerts, and 3 Disable.security.center.
Restarted and tested, needed to re-set LAN setting for the internet to auto. All seems well. Gpm
To save log file the switch is as follows:
C:> sav32cli –remove –P=C: \logfilename.txt –dn
To check for latest updates
www.intel.com/support/detect.htm
Update graphics driver for B250?
How to use Dell reinstallation disk
02/08/10 Installed the Dell Repair disk, hit f12 on power-up, selected install from CD-ROM,
then hit "R" to select repair. Did not need to authenticate by picking #1 then admin, *k...
(sometimes you need to sometimes not)
At C:/ chkdsk /p, C:/ exit. Tested, all is well. Gpm
Image for hp Laptops
\\10.11.1.12\zen\Images\6730b_base_off03.zmg if it is the 6730b laptop
How to re-install Micrsoft 2003 Suite, Word, Excel, Power Point etc.
04/20/10 Excel error returned. Error 1309 Error reading from file D: SKU011.CAB. Talked to
JC and googled the "Windows installer cleanup utility" Brought it up from the microsoft web
site and ran, it removed the complete suite, re-installed from “explore”
T:/PC_Techs/Installs/Office 2003/PRO11_this one, use serial # from PRO11KEYCODE.
Tested, all is well. gpm
Scareware removal
http://antivirus.about.com/od/virusdescriptions/ht/securitytool.htm?nl=1
How to Install Windows Recovery Console
http://www.bleepingcomputer.com/tutorials/tutorial117.html
How to locate the Boot.ini
http://support.microsoft.com/kb/289022
How to remove and restore Novell client and ZenWorks
05/14/10 Tried removing and reinstalling all Novell programs and the Zenworks from control
panle add and remove.
Found out from JJ that you then need to reboot and come back in as admin h3..., Then re-install
novel 4.92 sp3 and ZenWorks 7.0.4 then reset Novell Properties. LDAP Contextless login,
Make sure the middle box is checked for enable LDAP, Trees CUSD308, Servers
oe1.oswego308.org, oh1.oswego308.org, oswoe1.oswego308.org. then goto Location profiles
and uncheck Save profile after successful login and under eDirectory click on Trees and select
CUSD308. This was all done after installing the Flip camera and needing to reset the user
profile from MyComputer/Manage/UsersGroups/ and rename user to userold and create new
user add user password login and check mark appropriate password controls. Gpm
Installing Flip Camera
Before you install go to MyComputer/Manage/Users and Groups and give the User full admin
rights. Then install the Flip software, then reset the User to normal rights reboot and try.
More from SD 33999
To fix password problem after locking PC screen.
05/21/10 Came in as tech, went to Novell properties and set NMAS Authentication to off on
the Advanced tab of Client Properties. Tested, all seems well. gpm
05/14/10 Tried removing and reinstalling all Novell programs and the Zenworks from control
panle add and remove.
Found out from JJ that you then need to reboot and come back in as admin h3..., Then re-install
novel 4.92 sp3 and ZenWorks 7.0.4 then reset Novell Properties. LDAP Contextless login,
Trees CUSD308, Servers oe1.oswego308.org, oh1.oswego308.org, oswoe1.oswego308.org.
then goto Location profiles and uncheck Save profile after successful login and under
eDirectory click on Trees and select CUSD308. This was all done after installing the Flip
camera and needing to reset the user profile from MyComputer/Manage/UsersGroups/ and
rename user to userold and create new user add user password login and check mark
appropriate password controls. gpm
05/13/10 Greg, I did a re-install of Novel Sp3. This is the computer you and JJ were working
on yesterday with the Flip Video. She can unlock with Windows user, but not Novell. kr
Come in as Tech goto Novell properties and turn off NMAS
How To format a flash memory
Steps for Windows Platform (OS)
1. Step 1
Start your computer and plug in the flash drive in the USB port.
2. Step 2
Click on "My Computer." Click on "Manage" in the "Explorer" window of "My Computer."
3. Step 3
Open the "Device Manager" and locate your USBDrive installed under the "Disk Drives" tab.
Right click on "Removable Disk Drive" and click on "Properties" from the menu.
4. Step 4
Click on the "Policies" tab and choose "Optimize for Performance" from the options. Click
"OK" and continue.
5. Step 5
Click on "My Computer" and choose the format on the flash drive.
6. Step 6
Choose "NTFS" or "FAT32" depending on the type you want from the dropdown menu box.
7. Step 7
Click "OK" to complete the format.
8. Step 8
Know the other method: Search for tools that allow easy format of flash drives over the
Internet. GParted is a formatting tool that you can download from the Internet. Install GParted
on your computer. Restart your computer and browse "System: Administration: Gnome
Partition Editor."
9. Step 9
Plug in your flash drive and start GParted. Login with password information.
10. Step 10
Select the flash drive from the dropdown menu in the upper right window of the GParted
interface. The list contains all the storage hardware installed on your computer.
11. Step 11
Right click on the display of the drive icon and choose the "Format to" option along with the
file system type you wish to format (FAT32, FAT16 and so on).
Steps for Mac Platform (OS X)
12. Step 1
Place the flash drive on the desktop.
13. Step 2
Start the "Disk Utility." Click on "Macally" flash drive. Use the "Erase" button.
14. Step 3
Select the "MS-DOS File System" in "Volume Format."
15. Step 4
Provide a new name for the drive. Click the "Erase" button.
16. Step 5
Perform the instructions given on the screen and finish the formatting.
Tips & Warnings
 Use FAT16 formats for flash drives up to 256 MB of storage. For drives above 256
MB, choose the FAT32 file system. This technique allows you to work on Mac as well
as the Windows platform.
 Before unplugging, make sure the light is off. When in use, the flash drive shows a red
or blue light.
 Make sure the flash drive is installed on your computer and detected by the system.
 Use an USB extension cable to plug in the flash drive if you are unable to access the
USB port on the computer.
 Formatting erases all the data on the drive so make sure you backup every folder and
file before formatting.
 Avoid formatting the flash drive unless you absolutely need to do so. You may render
the flash drive useless if you are unable to format it due to technical problems.
Troubleshooting a bad format is difficult. Common problems in the flash drives can be
amended by running the firmware utility "PL2315Config.exe" located in Windows OS
of your PC.
 Avoid using Ext 2/3 on other drives, as it works well only on the Linux
Beep Codes and Light Codes for Dells in H-105
http://support.dell.com/support/edocs/systems/op745/en/ug_en/trouble.htm#wp1114558
Fix for MicroSoft Equation 3.0 Problem
10/28/10 Problem; Equation 3.0would print spaces instead of minus signs.
Re-installed Microsoft Office Suite from control panel, works as Tech but not as User. Created
new user profile, tested, all is well. gpm
Note: to create a new user profile right click on MyComputer and select Manage go to Users,
rename user to olduser then right click in user window and select add a new user. Check mark
middle two questions on passwords, done.
Install for MicroSoft 2007
10/29/10 The office install is \\10.11.1.6\data\IS_Department\PC_Techs\Installs\office 07 and
the key is in there. JMKH8-YDH4C-FCM34-B99K4-JWBYJ
dyw4q-023h9-9fhbb-fjj7b-gvj7y or qyw4a-q23h9-9fhbb-fjj7b-gvj7y
Flip Camera Setup
09/11/09 Error: The flipshare installation needs to be repaired the following components are
not installed correctly. I uninstalled the FlipShare program from add/remove programs. I
rebooted the computer. I removed the c:\program files\Flip Video Directory. I re-installed the
application. I gave users (and student) modify permissions to c:\program files\flip video, and
the following registry keys, I gave users full control to: hkey_local_machine\software\flip
video hkey_classes_root\media type\extensions\.fs3. I was able to connect the flip video and
view the movies, running it as a student with user level permissions. Kr
Burning CDs
http://www.freecdtracts.com/CDinstruction.htm
Exam View for Business
N:\CAREER&TECH\ExamViewAssessSuite
How to maybe fix USB Flash Memory with CD ROM only showing
http://stackoverflow.com/questions/431456/how-can-i-make-a-usb-flash-drive-appear-notappear-as-a-cd-drive
I recently was given a small USB flash drive as an advertising gimmick. When I plug it in,
only one drive appears: a CD drive with 42kb used (just an autorun.inf file which launches the
manufacturer's website). I know U3 drives also appear as CD drives, but their uninstall utility
only works for their own drives.
How can I make it appear as a USB drive instead? Conversely, if I wanted to do the same thing
for myself, how would I make it appear as a CD drive?
I'm sure it can be done programmatically, or else the uninstall program wouldn't work.
Ok, there is 2 questions here :
1) How can I make it appear as a USB drive instead?
It's depends on device itself. I can see 2 options.
Device support writing, but represent itself as CDROM and read only. In this case you just
need to tweak the device descriptor and you will get working storage device.
Device does not implement write and nothing can be done.
By tweaking device descriptor i mean filter driver that will receive device descriptor and will
pass a modified one to Windows. Writing filter driver is not very hard and you can find an
examples of filter driver in Driver development Kit. A basic understanding of USB protocol
will be needed as well.
2) Conversely, if I wanted to do the same thing for myself, how would I make it appear as a
CD drive?
Basically same, filter driver that will change the device descriptor to be recognized by
CDROM device, but in additional once Windows will recognize CDROM it will send
additional SCSI commands to device. Ideally device will just return unsupported command and
it's OK, but from my experience most devices are not generic enough and the behavior will be
undefined. In this case you will need additional filter driver that will catch this additional
commands and will complete the commands without actually sending them to device.
P.S
My answer assume that you don't have access to device firmware, If you do have access to
firmware it's really easy to accomplish by modifying device descriptor and making sure that
not supported commands are handled correctly.
P.P.S
I don't provide any links to resources since i don't think that practically you going to implement
this. If I'm wrong let me know and i will provide relevant resources. Ok one link with general
information
Hey guy, I have done with my usb FD serveral times to make it into 2 devices CD and usb. The only
thing you must do is download chipgenius then run it,wait for it to identify your usb then go to
http://www.flashboot.ru/index.php?name=Files search your usb firmware tool. If you get the correct one
i'm sure there will be no problem. I had done that and turned my usb into hiren boot cdrom, and when
boot from bios you no longer choose your usb name but choose usb-cdrom option.
New Movie Maker info
Windows Live Movie MAker
Re: converting .wlmp files to mpeg or wmv.
Posted: 22 Nov 2009 06:18 PM
Welcome to the forum. The .wlmp file is a project file, not a video. You need to open it in
WLMM and save the movie. From the left-most icon of the main menu, use 'Save movie' and
it'll give you choices of quality and save it to your hard drive.
Checking on PC FireWall
Go to Control Panel and scroll down to Windows Firewall, open and make sure No Firewall
is checked.
To check for Static or Dynamic IP
Go to Control Panel and scroll down to Network Connections, open and check settings.
For software downloads for hp ScanJet 3970
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&pro
dNameId=298549&prodTypeId=15179&prodSeriesId=298547&swLang=8&taskId=135&swE
nvOID=228
How to determine between a 32 and 64 bit OS.
Windows Vista or Windows 7
If you have Windows Vista or Windows 7, there are two methods to determine whether you are
running a 32-bit or a 64-bit version. If one does not work, try the other.
Method 1: View System window in Control Panel
1. Click Start
, type system in the Start Search box, and then click system in the Programs list.
2. The operating system is displayed as follows:
o For a 64-bit version operating system: 64-bit Operating System appears for the
System type under System.
o For a 32-bit version operating system: 32-bit Operating System appears for the
System type under System.
Method 2: View System Information window
1. Click Start
, type system in the Start Search box, and then click System Information in the Programs
list.
2. When System Summary is selected in the navigation pane, the operating system is
displayed as follows:
o For a 64-bit version operating system: x64-based PC appears for the System
type under Item.
o For a 32-bit version operating system: x86-based PC appears for the System
type under Item.
If you cannot determine the operating system bit count with these methods, go to the "Next
Steps" section.
Windows XP
If you have Windows XP, there are two methods to determine whether you are running a 32-bit
or a 64-bit version. If one does not work, try the other.
Method 1: View System Properties in Control Panel
1. Click Start, and then click Run.
2. Type sysdm.cpl, and then click OK.
3. Click the General tab. The operating system is displayed as follows:
o For a 64-bit version operating system: Windows XP Professional x64 Edition
Version < Year> appears under System.
o For a 32-bit version operating system: Windows XP Professional Version
<Year> appears under System.
Note <Year> is a placeholder for a year.
Method 2: View System Information window
1. Click Start, and then click Run.
2. Type winmsd.exe, and then click OK.
3. When System Summary is selected in the navigation pane, locate Processor under
Item in the details pane. Note the value.
o If the value that corresponds to Processor starts with x86, the computer is
running a 32-bit version of Windows.
o If the value that corresponds to Processor starts with ia64 or AMD64, the
computer is running a 64-bit version of Windows.
If you cannot determine the operating system bit count with these methods, go to the "Next
Steps" section.
Hp 4500 users manual
http://h10032.www1.hp.com/ctg/Manual/c01991099.pdf
How to put Apple MACBook into Projector display Mode.
Hi - I am having trouble connecting the macbook pro to an epson projector. I am not good with
all of the proper terms but here goes...i have the "special connector" for the macbook to the
VGA cable. No image is displaying on the projector from the laptop. On a PC i know that in
order to change the image display we need to hit Funtion F10. Is there a similar key on the
macbook.
I appreciate any help!!!!!!!!!!!!!!!!!!!!!!!!!!!!
macbook pro, Mac OS X (10.5.6)
 I have this question too (0)
Categories: Using a MacBook Pro Tags: using_macpro

Level 6 (14,955 points)
Travis A.
Currently Being Moderated
Re: Connecting MacBook Pro to EPSON Projector
Apr 25, 2009 12:51 AM (in response to suzi1967)
Hi suzi1967, welcome to Apple Discussions!
There are a number of things we can try to resolve the problem here. The very first thing you
should do is make sure you download and install the Mini DisplayPort to VGA Firmware
Update. You'll need to have the mini-DisplayPort to VGA adaptor (the "special connector")
plugged into the MacBook Pro for it to work, as it actually updates the software on a chip
inside that adaptor. You don't need to have the projector plugged in as well during the update,
just the adaptor itself. I updated mine in this way with no problems.
Once that update is complete, plug the projector into the MacBook Pro. Ensure that the
projector's input setting is on the correct input. Then, open System Preferences, and click
"Displays". I recommend that if you do any work with projectors or external displays at all you
check the "Show displays in menu bar" box at this point. That will put a menu in your menu
bar with a picture of a display on it. You can close System Preferences now. Then click that
menu, and select "Detect Displays". The displays may flicker at this point. After that, you
should see some picture on the projector. Using that menu, you can then change the resolution
of the displays, turn "mirroring" on or off, and "Detect Displays".
Mirroring means that both your MacBook Pro display and the projector will show the same
image. If you turn off mirroring, then the MBP will go to "extended desktop" mode, and will
use the projector as a "second" desktop. That means you can drag windows or icons from one
desktop to the other, and have separate things on each display. Mirroring is simpler though.
If you have any questions, feel free to ask! And let us know if it works!
--Travis
Unibody MBP 2.4Ghz, 2GB, 250GB 7200RPM, Mac OS X (10.5.6), 8GB iPod Touch, Time
Capsule, 20" Alu iMac
To Force off a logged in student go to
http://oexd1.sd308.org/DesktopDirector/LogOn.aspx
or
10.43.1.20/desktopdirector
and log in w/ changeme
To Change a Printer on a MAC
To change, add or delete a printer on a MAC; go to the apple icon, upper left corner, and select
system preferences, then click on Printer & Fax, then highlight the printer you want or don’t
want and hit the – Minus button at the bottom of the pane. To add type in the name of the
printer and hit the + plus button
To Use the Replace command in Power Point 2010
Go to the Home selection on the ribbon and click on Replace (at the very right most end) or
just hit Ctrl + h. Then enter Find what then Replace with then hit Find Next to get the Replace
button to light up. Other wise you will just get the Replace All button.
How to fix Error message "the trust relationship between this workstation and primary
domain failed"
09/13/12 Came in as local C020751\administrator, go to
MyComputer/Properties/computername/ and change domain from sd308.org to sd308, Close
and restart PC tested, all is well. gpm
The OE printer IPs
Open the OE Printers icon and double click on a printer, any printer, then in the pane that
opens for the printer right click on the “Printer” in the upper left hand of the pane and select
properties. The IPs for all the printers should show up under the “Port” tab.
Also, for the old hp 4200 printers, to find the IP address on the printer hit the check mark
button and go to Configure Device -> I/O -> EIO 2 -> TCP/IP -> Manual setting
Supported Flash Memories
What are the recommended USB flash drive brands I should use in the district?
Kingston, PNY, Verbatim, SanDisk, Lexar, HP and Easystore USB flash drives are the
recommended brands that we have tested and know work in our environment. If you have
another brand, you can request it be added to this list by submitting a SchoolDude so we can
test its functionality within our environment.
If you have issues with your USB drive, you may need to unplug your SmartBoard, document
camera, or other attached device and then plug in the USB drive to use it. Once the USB drive
is recognized, you can plug your SmartBoard or other device back into the thin client
computer.
Wireless web page to login from
Enter 10.43.0.2 to get the “Don’t go here” warning web page to login to the wireless and
Be able to get to the web pages.
To add text to a .pdf doc
Go to All Programs and open Adobe Reader X then open the document you want to add text to
And select the icon at the top tool bar of a pad of paper and pencil. The text insert pane should
Show up n the right hand side and select the Ttext icon.
Lumens per Watt
http://www.brillianz.co.uk/data/documents/Lumen.pdf