Technical Brief on Programming Principles This technical brief is intended to help practitioners quickly grasp the core messages of the UN programming principles and offer some useful examples. The brief will be reviewed and revised on a continuous basis, based on emerging issues including recent discussions and examples. Programming Principle: Capacity Development 1. Key Concepts Capacity development is critical to the achievement of the Millennium Development Goals and other international and national development targets. The UN development system has defined capacity development as a core function and contribution and as integral to the support UN Country Teams provide to national partners. Capacity is defined as “the ability of people, organizations and society as a whole to manage their affairs successfully” and capacity development is understood as “the process whereby people, organizations and society as a whole unleash, strengthen, create, adapt and maintain capacity over time.” Within any given context, capacity development needs may differ at the national, sub-national and local levels, and may differ depending on the stage of development in different sectors. Regardless of context, UNDG sees capacity as interdependent across three levels: individual, organizational and enabling environment. Capacity development is underpinned by the fundamental characteristic of national ownership and must be led and grounded in endogenous efforts it is to be meaningful and sustainable. Members States have mandated the UN system to enhance its efforts, particularly at country level, to support national capacity development. In December 2007, the Triennial Comprehensive Policy Review reiterated the importance of capacity development, calling upon UN organizations to “provide further support to the efforts of developing countries to establish and/or maintain effective national institutions and to support the formulation and, as necessary, the devising of national strategies for capacity building.” To strengthen its contribution further, the UN development system has invested in analytical work – ranging from the formulation of capacity development policies and frameworks to the creation of approaches, guidelines and tools – as well as on country-level support for developing national capacities – at the level of the individual, the organization and the enabling environment. The UN approach to supporting capacity development efforts of national partners draws from a rich body of conceptual papers, case studies, methodologies and tools that the UN development system has developed over the years, and its analysis of what works and what doesn’t for capacity development. It has also benefited from examples and evidence from the UN development system and a large number of national and international development partners. In December 2006, the UNDG Position Statement on Capacity Development was issued which outlined when and how UNCTs can address capacity development in their support to national development. The UNDG Position Statement on Capacity Development suggests four key issues to guide and position the UNCT work and to make it more effective in terms of country-level capacity development: UNCTs articulate capacity development and its underlying principles as the central thrust of the UNDG’s role in the country, captured in the CCA and UNDAF. UNCTs situate their work in capacity development with national policy and development plans. UNCTs assess the level of national and local capacity assets and respond to the identified capacity needs. UNCTs “unpack” capacity development into tangible components. In April 2008, UNDG launched its Capacity Assessment Methodology to help assess capacity assets and needs. 2. Integrating Capacity Development in the Common Country Programming Process Rationale (Why are we integrating capacity development?) At the national level, it is expected that the UNCT provides a strategic contribution to the achievement of the priorities in the national development framework. This implies that UNCTs should support countries to develop capacities to lead their development processes to pursue poverty reduction, sustained economic growth, peace-building, rule of law and human rights. Capacity development is thus the central thrust and main benefit of UNCT cooperation. The UN system responds to national capacity development challenges, contextualized in national development strategies, through the framework of its analytical work (CCA or contribution to national analysis) and the UNDAF. Five steps are to be followed for integrating a capacity development approach into national development strategies, poverty reduction strategies and sector plans, through the analytical work, the UNDAF and the country programmes. The actual sequencing and detailing of steps would necessarily be adapted according to the local context, but this attempts a mapping based on good practice. The steps are: Step Step Step Step Step 1: 2: 3: 4: 5: Engagement with partners and building consensus Assessing capacity assets and needs Designing capacity development strategies Implementation of capacity development strategies Evaluation of capacity development efforts Through this approach, the UNCT must aim to develop lasting in-country capacities at individual, institutional and societal levels. How to integrate capacity development in the country analysis The purpose of the UNCT’s analytical contribution is to strengthen country analytical capacities, processes and products, and thereby contribute to the articulation of high quality development objectives and priorities within the national development framework, based on international norms and standards, where relevant. The UNCT’s analytical contribution will support and strengthen national analytical processes and products. It is guided by the basic elements and principles of the UN, and it will strengthen the national development framework by generating consensus about priority problems and their causes, and the capacity development needs at all levels to generate action. The UNCT should use the five inter-related principles (human rights-based approach, gender equality, environmental sustainability, results-based management, and capacity development) to enhance country analysis and make a contribution to the national development framework. From a capacity development perspective, the country analysis should at a minimum include an identification of critical capacity assets and needs related to the national development strategy and identification of areas where further more detailed capacity assessments are needed. Below is additional detail on Step 2 of the Capacity Development Process: Assessing Capacity Assets and Needs. Objective: Ensure the systematic application of, and follow up to, country-led capacity assessments within national development strategies and sector planning exercises. As part of the analytical efforts, explore how to integrate capacity assessment into country-driven efforts and the CCA if undertaken, taking full account of the political economy realities. Design the capacity assessment exercise for the outcome areas, by adapting the UNDG capacity assessment framework to local needs, determining how the assessment will be conducted (team, location) and costing the capacity assessment exercise (based on team composition, duration and depth). This should be done ideally as part of the overall analytical and diagnostic work underway in the NDS, PRS or other national exercise and not as a separate exercise. Conduct the capacity assessment, articulating questions to understand existing capacity assets and assessing each capacity level, as required. For UNDAF level, this may primarily be at systemic level, but could also include the organisational level for priority themes/sectors of UN engagement. Summarize and interpret capacity assessment results to inform the relevant country frameworks (national development strategies, PRSs, sector plans), and correspondingly feed analytical work and UNDAF design. Following an initial higher level capacity assessment, and during the country analysis stage itself, the UNCT should also consider ways of ensuring that detailed assessments of identified capacity needs that have direct bearing especially on UNCT cooperation are incorporated in the frameworks, and will be monitored and evaluated. Completion of such capacity assessments could be identified and included in the UNDAF. How to integrate capacity development in developing result statements The UNDAF Outcomes describe how the UNCT will make a contribution to the achievement of one or more selected priorities from the national development framework with clear reference to the country analysis, the national priorities, and the comparative advantages of the UNCT over other development actors, particularly for country capacity development. The UNDAF Outcomes describe the intended changes in development conditions resulting from UNCT cooperation. As such, they normally relate to changes in institutional performance or behaviour among individuals or groups. Below is additional detail on Step 3 of the Capacity Development Process: Designing Capacity Development Strategies. Objective: Prioritize long-term capacity development investments and impact, even if some may require short-term capacity enhancing or ‘quick impact’ results as well, and identify potential risks, and risk management strategies to stay the course. Build consensus on the how, the what, and who does what as a basis for partnerships and accountability – and work this into the UNDAF outcome areas, keeping the collective development impact in view. Ensure that each UNDAF outcome clearly reflects capacity development needs, in discussion with national partners, and gather the required data and analysis to support an appropriate response. Reinforce and detail capacity development components more fully in the respective agency’s country programmes and projects, emphasizing strategic choices that favour long-term sustainability. As CD strategies correspond to the evolving logic in national frameworks, ensure provisions for the systematic reinforcement of these links, and consultative mechanisms for adjustment and updating. Ensure that indicators in the UNDAF results matrix (and subsequent Country Programmes and projects) allow for measuring progress in the area of capacity development. Cost capacity development components within programmes and projects. How to integrate capacity development in developing M&E framework UNDAF results (at all levels) must be tracked through a manageable set of key performance indicators. All indicators must be accompanied by baselines and targets. From a capacity development perspective, the minimum expectation from UNDAF monitoring are regular assessments of progress towards the capacity development results in the UNDAF through specific indicators and continued identification of partners’ capacity development needs. The minimum expectations from the UNDAF evaluation are considered judgement about the worth of the capacity development results and strategies in the UNDAF including how to improve positioning of the UNCT in forming country analysis and planning for the next cycle with regards to capacity development. Below is additional detail on Step 5 of the Capacity Development Process: Evaluation of CD Efforts. Objective: Embed the tracking and impact analysis of CD progress and results as part of national evaluative mechanisms that measure impact of NDS, PRS and sector strategies and enable stakeholders to draw lessons and learning. Align with mainstream M&E processes as far as possible and pertinent, such as those integral to national development strategies, PRS and sector plans, ensuring meaningful participation of stakeholders in the processes. Validate the agreed CD progress and results indicators on systematic basis. Ensure results feed into and reinforce the relevant national results based management systems, as well as for own agency and for UNDAF monitoring and evaluation processes. To gauge UN system contribution, conduct impact evaluations of the UNDAF outcome areas with a focus on the capacity development strategies embedded therein. 3. Examples of Good Analysis, Results Statements and Indicators A capacity assessment provides contextual analysis of the national organizations, groups and actors responsible for development in order to make a critical appraisal of their capabilities and competencies to address development challenges. Compared to a needs analysis, this type of assessment goes beyond identifying gaps in resources such as human resources, physical resources and financial resources to examine functional and technical capacities and core issues at the level of the enabling environment, the organization and the individual. A “good” capacity assessment depends upon active stakeholder involvement and a clear design. UNDG presents a structure for a comprehensive and inclusive discussion about the scope and scale of a capacity assessment. The structure includes three interrelated dimensions: capacities; core issues; and points of entry. Functional capacities include situation analysis; policy design and strategy formulation; resources and budget allocation; programme and project implementation; monitoring, evaluation and learning. Technical capacities relevant to the specific sector or thematic context are to be included as well. Core issues include public sector accountability; access to information, development knowledge and technology; inclusion, participation, equity and empowerment; and external/international relations. Points of entry include the enabling environment; the organization; and the individual. The identification and inclusion of specific capacities and issues in an assessment depend upon the needs expressed by key stakeholders, with particular attention paid to the needs of vulnerable and excluded groups. For the purpose of the UNDAF, a capacity assessment should: Identify key organizations and population groups most critical for the achievement of the specific development objectives under considerations; Identify environmental and common capacity assets and needs as well as high level organizational capacity assets and needs; Determine the need for more detailed capacity assessment of specific organizations or group for the consequent plans. The scale and scope of a capacity assessment can be shaped by answering “capacity for whom?” (whose capacity requires improvement) and “capacity for what?” (what development goals will be affected by capacity development). It need not include all components at all levels. The analysis will determine high-level outcomes describing what success will look like and high-level outputs required for achievement of the outcome. Capacity development outcomes can be measured in terms of system performance, stability and sustainability. Performance: effectiveness and efficiency Stability: risk mitigation and institutionalization Sustainability: investing for change and growth and continuous improvement In the first three tables below are examples of outcomes and indicators measuring the following: Effectiveness of national systems Risk mitigation of national systems’ performance Institutionalization of good practices In the fourth table below are examples of outputs and output indicators. Examples of Outcomes and (Lead and Lag) Indicators Measuring Effectiveness of National Systems Outcomes Indicators Lead Lag Proportion of fish stocks within safe biological limits % of of MoH staff know sector outcomes and yearly targets % of MoH staff and stakeholders believe the day-today activities directly contributes to development goals % of villages with clinics for primary care Hospital beds per 1000 people Measles immunization rate Lag Improve Ministry of Health’s quality of, and equal access to, basic health services Parliament’s endorsement of the national environmental sustainability strategic plan % of the budget allocation to environmental sustainability strategy in relation to the national budget % of directors in all ministries aware of environmental sustainability objectives Implementation rate environmental sustainability programmes (measured by percent of the outputs completed) CO2 emissions per capita Lead Government improves environmental sustainability Lead/ Lag Lead Improved public sector financial transparency and accountability Lag Gender ratio of usage of hospital services % of rural area clinics that don’t have any of the medications listed in essential supply list for three or more days per year Number of cases per (year/month) investigated by the Anticorruption Bureau leading to prosecution under anti-corruption legislation Number of public servants of rank director and above investigated for involvement in corrupt practices per year Satisfaction rate of members of Parliament to audit responses Change in the total cost of doing business for providing the same services (for identified set of business processes - population and inflation adjusted) % of people perceive public corruption is decreasing (through Public Perception Survey on Corruption) Examples of Outcomes and Indicators Addressing Risks to the National System’s Performance Outcome Indicators Improve local Changes in the staff satisfaction survey government’s Turnover rate due to volunteer termination of contract public service Number of days lost due to accident, emergency situations, delivery by sick time, etc. relative to total working hours improving human Change in programme implementation rate resource retention at the local government offices Examples of Outcomes and Indicators Addressing Institutionalization of Good Practices Outcome Indicators Lead/Lag Enhance public procurement legislative and regulatory framework to set standards for public procurement % of public procurement activities that is covered by the new framework Stakeholders’ rating on the compatibility of procurement methods, advertising rules, participation rules, tender documentation, tender evaluation, submission and procedures with the internationally recognizes standards Adoption and mainstreaming of the framework into Public Financial Management Establishment of a functional Normative Body Lead, measuring quality of new policy / norm / procedure Lead and Lag Indicators measuring practices (the Body) at the Centre Percent of public procurement officer that fully understand the new framework and comply with it Rate of change in cost of common goods and services purchased (inflation adjusted) The change in the average procurement time from time of requisition to the time delivery time changes in practices Lag, measuring impact of the intervention on the development condition Example of Outputs and Output Indicators Output Indicator Establishment of independent monitoring and evaluation system Percent of public programmes/projects that have outcomes that are specific, time-bound, and measurable Percent of public programmes/projects that have M&E plans with indicators that are clearly linked to the outcome of the programme/project Percent of programme/project outcomes and outputs with proper indicators, baselines and targets for measuring success Percent of programme/project with sufficient resources allocated for planned M&E activities – including availability of skilled staff, financial resources and technical equipment Percent of programme staff believe their roles and responsibilities in monitoring and evaluation are clearly defined and documented Percent of relevant employees who believe they have sufficient skills to manage M&E system Percent of outputs with up-to-date data captured and recorded in the M&E system Percent of stakeholders and data consumers believe data is disaggregated by appropriate factors (e.g. gender, age, geography, etc.) Existence of a documented data management process (for example establishing responsibilities and timelines for data capture) Existence of a systematic process of ensuring data quality control Percent of data users who are satisfied with data quality and data management Existence of plan to conduct an evaluation during the life of the sector’s strategic plan or framework Percent of programme/project managers who receive information from monitoring systems to assist in decisionmaking and planning Percent of relevant staff/stakeholders who believe the sector strategies incorporate lessons learned and ‘good practice’ from M&E records of the last cycle in a systematic way Percent of data users who believe the M&E system produces reports according to data user requirements, with quality information that demonstrates programme/project progress Percent of data users who believe they have sufficient knowledge or support to access data 4. Resources UN Triennial Comprehensive Policy Review 2007 (December 2007) UNDG Position Statement on Capacity Development (December 2006) UNDG Capacity Assessment Methodology User Guide: for National Capacity Development (April 2008) The UN Development System: A Collective Response to Supporting Capacity Development, Workshop Report (May 2008) UNDG CCA/UNDAF Guidelines (February 2009) UNDG Website, Programming Principles, Capacity Development, http://www.undg.org/index.cfm?P=225 Supporting Capacity Development: The UNDP Approach UNDP Practice Note on Capacity Development UNDP Practice Note on Capacity Assessment OECD The Challenge of Capacity Development: Working Towards Good Practice (2006)