SHILPA SUNKARA Sr. Cognos Developer/Administrator shilpacognos@gmail.com. 201-535-4514 SUMMARY 7 years of IT experience in Data Modeling, Business Intelligence, Data Warehousing, ETL, Data Mining, Database, Client/server and Web-based applications. Strong emphasis on User Requirements Gathering and Business Rules, Business, Technical, GAP and Data analysis, Writing Business, Functional and Technical specifications, Test plans, Creating and maintaining Project Plans, Coordination with IT in the roll out and migration process, Training and presenting BI solutions to users. Versatile industry experience in Finance, Marketing, Retail, Chemical, Insurance, Sales and Service. Experience in all stages of the Software Development Life Cycle including Requirements Analysis, Data Modeling, Object-Oriented Analysis, Design, Programming, System Integration and Software Configuration Management. Data Modeling experience using tools like System Architect, Oracle Designer, Erwin, and Visio. Business Intelligence experience using tools like Business Objects (Web-Intelligence, Designer, Reporter, Supervisor, Broadcast Agent), Siebel Analytics, Data Reports, Crystal Reports, Oracle Developer, Oracle Discoverer. 4.5 yrs of Database experience in Oracle, MS SQL Server, Access, DB2 and related tools, SQL. Object-oriented development using Java, C and Web-based development using ASP/VBScript. Management experience as a Development Team Lead, System Testing Team Lead, and Lab Manager. Strong analytical skills, detail-oriented and ability to multi-task. EDUCATION/CERTIFICATIONS: CognosCertified in Cognos 8 BI Cognos Certified Report Net Professional Report Author Bachelors in Computer Science from Jawaharlala Nehru Technological University, India SKILLS SET: Business Analysis Business Requirements Gathering, Functional Requirements Gathering, Design Document, GAP analysis, User Interviews, Use Cases, Process Flow & Data Flow Diagrams, MS Project Business Intelligence/ OLAP Cognos8 BI, Cognos Series 7.3/7.4, Impromptu7.3, Cognos Powerplay 7.3, ReportNet 1.1MR2/MR3 (Framework Manager, Report Studio, Query Studio), Upfront, Access Manager. Impromptu Web Reports, Cognos Administration and Powerplay Enterprise Server, Business Objects, Designer, Reporter, Supervisor, Broadcast Agent, Siebel Analytics, Data Reports, Crystal Reports, Developer 2000 (Forms 4.5/5.0, Reports 2.5/3.0), Data Modeling Logical and Physical Data Modeling, Star Schema Data Modeling, Snow-Flake Modeling, Fact, Dimension tables, Erwin 4.0/3.0, Oracle Designer 2000, Visio Programming Unix Shell Scripting, Perl, ISQL, ANSI SQL, PL/SQL, Transact SQL, ASP.NET, C#.NET, ASP, VBScript, Visual Basic 6.0/5.0, HTML, DHTML, XML, XSLT, ADO, OLE DB, ODBC, Active-X, COM, DCOM, JSP, JavaScript, JDBC, Java , C Databases Oracle 9i/8i/8.0/7.0, MS SQL Server 2000/7.0/6.5, Teradata V2R5/V2R4/V2R3, DB2 8.0/7.0 Database Tools SQL Navigator 5, SQL*Plus 3.3/8.0, TOAD, PL/SQL Developer, Query Analyzer, Enterprise Manager, DTS Professional Experience CEPHALON, Frazer, PA Cognos Consultant Oct'06 – Present Description Cephalon is a biopharmaceutical company with more than 3000 people worldwide with operations in United States and Europe. The IT department manages Cephris. Here all the users can access their reports based on their related groups in a portal format. The project was designed to analyze the Production Down Time (PDT) and enhanced reporting could help key user groups. Develop a prioritized set of reports/analysis requirements. It provides a detailed analysis on the protocols, Drugs, Trials, Projects and Patients. Responsibilities: Involved in meetings/sessions with users to gather report specifications. Documented Business requirements, Technical Documents, Test plans, Use cases and Test cases. Installed and configured Framework Manager 8.2 and PowerPlay Transformer 7.4 Imported metadata from various sources such as Relational Databases, Cognos 8 models and IQD files into the Framework Manager. Created business views, namespaces, model query subjects in Framework Manager Model for easier report development and to enhance multi user environment. Implemented security for Data access, Object level access and Package access in Framework Manager. Created custom templates and custom toolboxes for the use of reporting. Created the list, cross tab, repeater and drill-through reports and created the reports in different formats like PDF, XML, HTML and CSV. Created reports ranging from ad-hoc to complex reports using drill through, conditional formatting and cross tab reports Developed stored procedures and user defined functions using PL/SQL. Created jobs and scheduled burst reports using schedule management tool to run daily/weekly and monthly basis and sending reports and report links to users trough email. Developed PowerPlay Transformer models using .iqd file s externalized from Framework Manager. Published Power Cubes to Cognos connection portal using Framework Manager for reporting and analysis. Migrated 25 reports and Framework Manager models from ReportNet 1.1 MR3 to Cognos 8.2. Tested reports for validity of data against source databases using SQL extensively. Involved in setting up the Audit database and Reports for Cognos ReportNet and Cognos 8 BI. Environment: Cognos 8, Cognos Report Net 1.1 MR3 (Framework Manager, Report Studio and Query Studio), Cognos Power Play 7.3, Cognos Transformer 7.3, TOAD 8, DB2, Oracle, LDAP, Active Directory. Engelhard (Iselin, NJ) Sr. Cognos Developer/Administrator May’05 – Sept’06 Description The object of this project (O2D – Order 2 Delivery)- to track data from order till delivery. Involved in working with Cognos Suite of Products as a Developer and Administrator. Project Non O2D captured financial data AR – Accounts Receivable and AP Accounts Payable for all the branches/sites around the world. Profile involved working with Cognos suite of products Cognos Series 7.2/2.3, Cognos ReportNet 1.1 MR2/MR3 and Cognos 8 as a Developer and Administrator. Responsibilities: Worked with business/functional analysts and Business users to document reporting and analytical requirements. Installed and configured Cognos Impromptu, PowerPlay Transformer, ReportNet and Cognos 8. Configured test and production environments with NTLM and Cognos Access Manger authentication. Involved in developing Impromptu Catalogs (personal, shared) and complex list, Crosstab IMR reports. Developed PowerPlay Transformer models using Flat Files and multiple IQD files as data sources. Involved in creating Power Cubes, adding security to the Cubes and publishing Cubes and reports to Upfront Created models for enterprise reporting in Framework Manager with SQL server, Oracle databases. Incorporated Project, Model and Package security to encapsulate data in business layers of reporting. Worked in Report Studio, Analysis Studio to create List and Crosstab reports with multiple prompt pages and variables. Created different reports: Drill Through reports, Conditionally formatted reports and Burst reports. Developed Dashboards, Scorecards and Visualizations in Visualizer to consolidate data from different sources for decision making Worked with IWR reports and Power Prompts to publish IMR reports to the Enterprise Web Portal. Designed, developed and implemented Impromptu Catalogs for various organizational Cubes, as well as detail drill-through reporting in Impromptu Web Reports. Migrated reports, PowerPlay models, ReportNet reports from MR2 to MR3 and Cognos 8. Deployed Packages, Folders and Content Store from Test to Development and Production environments. Used Administrative tools of ReportNet to schedule automated reports and to administer ReportNet services. Worked in PowerPlay Enterprise Server to set properties of cubes, server to optimize performance of cubes. Wrote Smart Batch (scheduling tool) scripts to automate the process of refreshing and publishing Power cubes. Used Server Administration- PPES to publish cubes to Upfront and IWR Report Server to publish ReportSets. Designed DTS packages and developed stored procedures for the ETL process of Enterprise reporting data warehouse. Extensively used SQL for reconciliation of data for different Business Groups using Cognos and JDE reporting. Developed stored procedures and user defined functions using SQL Server 2000. Worked in Cognos Access Manager to create User Classes and assign access to Newsboxes on Upfront. Was the contact for Onsite BI technical Support for both Test and Production environments. Trained end users in PowerPlay Web Explorer, Report Studio and Query Studio. Managed and Administered 15 servers including both test and production environments. Environment: Cognos8 BI suite (Analysis Studio, Metric Studio, Event Studio), Cognos Impromptu 7.2/7.3, PowerPlay Transformer 7.2/7.3, Cognos PowerPlay 7.2/7.3, Cognos Server Administration 7.2/7.3, Cognos Upfront, Impromptu Web Reports (IWR) 7.2/7.3, PPES, Cognos Visualizer 7.3, Cognos Access Manager 7.2/7.3, Framework Manager 1.1 MR2/MR3 and ReportNet 1.1 MR2/MR3, , TOAD, SQL Server 2000, Oracle 8i, JD Edwards 8.1, Sun Solaris 8/9, Windows 2000 server. Amex LABS, Phoenix, AZ, USA Senior Analyst/ Cognos Consultant Oct’04 – April’05 Description Amex Securitization is a process whereby assets are pooled and the security interests in the pool are sold to individual and/or institutional investors. In a typical arrangement, the assets are transferred to a trust. Production Support involved providing 24 x 7 supports. ABS has tight SLA’s to be met. Being a Production Support Team member ensured that all the SLA’s are being met. ABS Re-Architecture is an initiative to create a new ABS system that would be the System of Record for any information on Pool. New System builds should be reduce the time to market of selling pools to the ABS Trusts. Also add flexibility to add new assets and markets to ABS with less cost. Responsibilities: Analyzing the existing Commitment source systems. Developed and tested the Commitments Catalog, Commitment Fulfillment Analysis cube, Drill Thru report and Threshold Impromptu reports. Created management decision support models and reports (SQL Queries) that derived information from the system to help make funding decisions. To fine tune and optimize the SQL queries using STATSPACK as part of database performance tuning. To perform security control by creating and dropping user, to create role and profile, to enable or disable the access rights to users. To import/export the files using SQL Loader or Export/Import utilities. Creation of standard filters, calculations, prompts and conditions in catalog. Involved in writing database scripts, PL/SQL , stored procedures, packages, triggers and testing them. Created List Reports and Cross Tab Reports and Drill Through reports. Created Cognos Macros for Excel Formatting. Created Complex reports like Cycle Track reports and Selection reports using Report Studio. Reporter Operations such as Sum and Average, Intersection, etc., Exception Highlighting, Sorting, Ranking etc. Created news boxes on the Upfront server and Published the cubes and reports to upfront server. Created Power Cubes in PowerPlay transformer using multiple data sources. (IQD & CSV) Applied security to cubes by creating dimension views, user class views and applying password. Implement the change request. Assigned the user classes access to the Upfront news boxes Designed and Developed List and Cross Tab Reports, Trend Analysis Report, Cycle Track Report and Selection Report. Created standard and Ad hoc reports using Cognos Impromptu tool. Environment: Cognos 7.1 – Impromptu Administrator, Cognos Powerplay, OLAP Transformer, DB2, DB2 Client Configuration Assistant, Cognos Script Editor, VB Scripts, Excel 2000, Cognos 8.1,Cognos Reportnet 1.1,Cognos connection, Cognos Configuration, Framework Manager, Query studio, Report studio. Citi financial mortgage (Citi Group) Dallas, TX June`03 - Sept` 04 Description Citi financial mortgage specializes in Mortgage and Home Equity Lending in the non-conforming sector and is recognized as the largest provider of these services in the United States, servicing over 375,000 Customers and employing over 3200 real estate professionals. CIT (Customer Inquiry Tracking): The CIT Module (Customer Inquiry Tracking) is build to facilitate the tracking of the Customer Inquiries performed by the Collectors working in CFMC. REO (Real Estate Owned): This is another major REO Module, which goes against the dimensional data mart. This module has various reports and cubes. The REO module will take care of entire business process, which happens in a Real Estate Owned business. Responsibilities: Involved in Design, Development and Implementation of CIT and REO Business Requirement gathering and designing the Functional specs. Created different models for REO Department in Framework Manager. Created data layers and presentation layers to reflect the business requirements in Framework Manager. Implemented Filters, Calculations folders in the model to ease the report development for the power usrs in Framework Manager. Wrote SQL statements to obtain test data and test results for weekly status reports. Designed and developed the required SQL store procedures, triggers and database functions Created and published different packages with Security, Data layer restrictions in Cognos Connection. Developed Standard Templates, Reports, Charts, Drill through Reports, and Master Detail Reports, Cross Tab Reports using Report Studio. Extensively used different type of prompts like Value prompt, Date Prompt, Time Prompt, Interval Prompt, Search and Select Prompt and Cascading Prompts in Report Studio Created reports with Conditional Formatting option to highlight the Sensitive Data in Report Studio. Created Complex Reports to have multiple queries in a single report by using Crosstab, list and Chart Objects in single report layout. Scheduling reports through Schedule Management to send the reports to the users in different formats. Designed and developed various adhoc reports using Query Studio. Published Impromptu report sets to upfront portal for Impromptu web report (IWR) users, created News boxes and maintained user access through Access Manager. Created Special categories, Manual Levels in the Transformer model to highlight a specific view of data and to Group large number of categories. Optimized the impromptu reports and cubes for better performance. Created Dimension views and User views to restrict users from accessing sensitive data. Defined, created and maintained and published Power cube, Impromptu and Power Play web reports on PPES. Extensive user interaction, user support and training users in Cognos Tools. Environment: Cognos Impromptu 7.2/7.3, PowerPlay Transformer 7.2/7.3, Cognos PowerPlay 7.2/7.3, Cognos Server Administration 7.2/7.3, Cognos Upfront, Impromptu Web Reports (IWR) 7.2/7.3, PPES, Cognos Access Manager 7.2/7.3, Framework Manager 1.1 MR2/MR3 and ReportNet 1.1 MR2/MR3, , TOAD, Oracle 8i, Windows 2000 server. Syntel Technologies, Pune, India Sr. Software Programmer/ Oracle Developer March’01 – May’03 Description Integrated Financial Services System (IFS) is an ERP developed for financial service institutions. It has been designed with Oracle 8i as RDBMS and Developer 2000 (Forms & Reports 6i) as front-end tool. It consists of following modules: Marketing, Credit Appraisal, Credit Administration and Legal, Hire Purchase, Lease, Deposits, Fixed Assets, Pay Roll, Financial Accounting, Inter-Corporate Deposits and Administration. Responsibilities: Involved in developing scripts for web based application using JSP as a front end developer and used to work on back end Oracle 8i database. Worked extensively on passing parameters from JSP to Reports 6i. Database and Screen design as per customer requirements. Generation of Reports to suit the functionality. PL/SQL coding at the database level for the new objects. Developed tables, triggers and stored procedures in Oracle 9i. Creating primary database storage segments, primary objects (tables, views, indexes, stored procedures, packages, and triggers). Documentation and creation of test cases. Testing as per the test cases. Performing quality control check on the newly created screens. Creating complex reports using Business objects. Environment: Developer 2000 (Forms & Reports 6i), PL/SQL, BusinessObjects 4.0, JSP, Oracle 8.0, and Windows NT. References: Provided upon request.