Date: August 15, 2012 To: From: Topic: GHI Board of Directors Addition Maintenance Program Task Force Recommendations of Task Force Background Members of the Addition Maintenance Program (AMP) Task Force (TF) are Henry Haslinger, Daniel Obester, Irma Tetzloff, Ruth Wilson, and Kate Phelan. Staff Liaison is Matt Berres, Board Liaison is Diana McFadden. The AMP TF has met almost monthly beginning April 18, 2011. The first meeting was opened with Eldon Ralph and Matt Berres providing background information and outlining the charge to the TF as outlined in the eight questions below: 1. 2. 3. 4. 5. 6. 7. 8. Should the AMP be abolished with members responsible for all maintenance on their additions as Reserves Advisors recommended? What are the ramifications of making changes to the AMP based on Addenda to MOC’s for additions? Should the AMP be eliminated and participating members pay GHI a monthly maintenance fee that is based on the total square footage of their homes including additions? If GHI remains responsible for maintenance on addition components, how should the division of maintenance responsibilities between members and GHI be clarified? How should sub-standard (in terms of construction) additions on the program be treated during the community-wide upgrade program? How should additions not on the AMP be treated? If GHI remains responsible for maintenance of addition components, should the coop require all additions to be maintained by GHI before the community wide upgrade begins? If GHI continues to maintain additions, what resources, methodologies and practices should GHI employ to effectively manage a replacement reserve program and replacement programs for major components, considering that the additions are of variable ages, construction types and conditions? Should the Coop require new additions to be built according to specific prototypes for standardization purposes? In July 2011, the AMP TF recommended, and the Board accepted, a professional replacement reserve study. GHI staff invited bids, interviewed bidding companies, and presented the results to the AMP TF. The TF recommended that the Board award the contract to Kipcon Inc. The study was completed and the final report was submitted to GHI by Kipcon Inc. on July 5, 2012. The report was reviewed by the AMP TF at meetings on July 16 and 23, and August 6, 2012. Our recommendations are presented in this document. 1 AMP TF Recommendations 1. Should the AMP be abolished with members responsible for all maintenance on their additions as Reserves Advisors recommended? The AMP Task Force recommends that the Addition Maintenance Program should NOT be abolished. The rationale includes two points: The main purpose of the AMP is to provide timely and ongoing maintenance of additions consistent with GHI policy and programs governing all GHI homes; and Member-signed MOC addenda provide a contractual obligation for ongoing maintenance support of additions unless exceptions are noted. 2. What are the ramifications of making changes to the AMP based on Addenda to MOC’s for additions? The TF recommends that the GHI Board seek legal consultation to determine whether TF recommendations would have any legal consequences relevant to members MOC additions addendums. 3. Should the AMP be eliminated and participating members pay GHI a monthly maintenance fee that is based on the total square footage of their homes including additions? The TF recommends that the AMP continue much as it is structured today with different charges for different addition types and features. Although simplifying the AMP would theoretically reduce work for staff and, thus, costs to GHI, the TF believes that a well-structured and fully populated spreadsheet would eliminate much of the time burden. See question 7 for complete recommendations. 4. If GHI remains responsible for maintenance on addition components, how should the division of maintenance responsibilities between members and GHI be clarified? Member Responsibility Documents should clearly delineate covered and non-covered components. The TF recommends that GHI remind members periodically of GHI maintenance versus member responsibilities. Some possible way to do this are communications, such as News in Review articles, and discussions at future town hall meetings to help engage members. The TF recommends that GHI occasionally remind members that GHI is collectively-owned property and keeping it well maintained increases its value to all members. When additions are in disrepair, visitors and prospective buyers will not understand that some parts of GHI are not maintained by GHI. They may think such conditions reflect the level of maintenance provided by GHI staff, which would make membership less appealing. 2 5. How should sub-standard (in terms of construction) additions on the program be treated during the community-wide upgrade program? Substandard additions on the AMP need to be brought up to current GHI standards soon as feasible. Costs incurred should be shared by the member and by GHI in keeping with current policy. That is, the member and GHI should be required to improve the components for which each is responsible. If the poor condition of the addition resulted from neglect or abuse of the property, the member should be held responsible for all costs, in keeping with GHI policy. How should additions not on the AMP be treated? The TF agreed that, ideally, all additions should be enrolled in the AMP by the time of the community-wide upgrade to help ensure they conform to GHI standards and policy. However, the TF recognizes that requiring enrollment in the AMP could be contentious and the process of inspecting and accepting additions into the program will be time consuming for GHI staff. The TF discussed ways to add incentives to encourage those not enrolled and recommends: Informing members that improving their additions to meet standards may be easier and less expensive if completed during the upgrade process. It may be advantageous to do the required addition upgrade work simultaneously with the GHI reserve upgrades because GHI staff will be coordinating and overseeing the work of the upgrade. This may help members by making the transition to the AMP less expensive. Whenever a planned replacement reserve update is scheduled, such as door, window, or siding replacement, any member on the affected court whose addition is not on the AMP should be approached with this offer. Additional triggers to require additions to be enrolled in the AMP. The new triggers include observed instances of visible damage, obvious neglect, or visible degradation of the structure; and violation of any city or county health or building code. These situations demonstrate an unwillingness or inability of the member to care for the property in a way that protects our collective investment. As was done in the previous community-wide upgrade, members who cannot afford the upgrade or needed improvements to their additions may apply to GHI for a loan. The loan would create a lien to be paid when the member sells their membership. 6. If GHI remains responsible for maintenance of addition components, should the coop require all additions to be maintained by GHI before the community wide upgrade begins? See response to question 5, above. 3 7. If GHI continues to maintain additions, what resources, methodologies and practices should GHI employ to effectively manage a replacement reserve program and replacement programs for major components, considering that the additions are of variable ages, construction types and conditions? The Kipcon report provides a professional recommendation for the management of the AMP. The TF concurs with several of Kipcon’s recommendations. The current GHI AMP determines monthly fees using the following groups. The costs shown are from 2012. Group Monthly Contribution per Cost Measure Open porch with roof $ 0.033 per square foot Unheated addition $ 0.036 per square foot Heated one-story $0.076 per square foot Heated two-story $0.067 per square foot Plumbing fixtures $1.63 each The Kipcon report used component data supplied by GHI and supplemented by field inspections to develop projected replacement costs for individual components such as windows, doors, roof, siding, heating systems, plumbing systems, and electrical systems. Kipcon recommended several possible modifications to the current GHI AMP structure. The TF will comment on these recommendations below. First, Kipcon said they could maintain our addition component spreadsheets for $1,000 per year. We do not support hiring Kipcon to maintain our spreadsheets. The ownership and maintenance of the spreadsheets should remain with GHI. Second, Kipcon recommended that addition groups be consolidated from the four current categories of 1-story heated, 2-story heated, enclosed unheated, and open unheated to two categories – heated and unheated. We recommend this change because the difference in the fee per square foot between 1- and 2-storied additions is $0.009 and the difference per square foot between open and enclosed unheated additions is $0.003. The TF considers these differences small enough to allow the simplification. We further recommend that the fee applied to the two categories be the higher of the fees of the categories that are combined. 4 The chart below details the contribution charge difference to members of this recommendation. Group Monthly Contribution per Cost Measure (2012) Open porch with roof Unheated addition Heated onestory $ 0.033 per square foot $ 0.036 per square foot $0.076 per square foot Option 1: Monthly Contribution per Cost Measure (2013 with 4% increase) $ 0.034 per square foot $ 0.037 per square foot $0.079 per square foot Heated twostory $0.067 per square foot $0.070 per square foot Plumbing fixture $1.63 each $1.70 each Option 2: Monthly Contribution per Cost Measure (2013 with 4% increase and group consolidation) Monthly Contribution Cost Increase for Option 2 assuming 100 SF addition $0.30 for open Unheated $ 0.037 porches per square foot Heated $0.079 per square $0.90 for two foot story heated additions Plumbing fixture $1.70 each Third, Kipcon recommended apply a flat fee for all additions regardless of the number of plumbing fixtures. We disagree with this recommendation as it would lead to a significant increase for members with fewer fixtures. We recommend that plumbing fees continue to be calculated by number of fixtures. Even if piping replacement is similar regardless of the number of fixtures attached, maintenance requirements will vary by fixture type and number. Also, the difference in fees for a member with one fixture ($1.53) versus a member with four fixtures ($6.12) is substantial. Fourth, we support Kipcon’s recommendation that AMP fees increase by 4% per year so that the reserve funds are better funded. When the next reserve study is performed, this will be reassessed. Fifth, we strongly agree with the recommendation that a similar replacement reserve study be performed by a contracted professional on a periodic basis. We recommend that the study be repeated in 5 years. Regarding Kipcon’s recommendation that the same additions be studied in the next replacement reserve study, the TF recognizes that following the same additions will provide real and useful component depreciation data. The TF originally thought using different samples would eventually result in complete data on all additions. If GHI implements a program of regular inspection of units, 5 including additions, complete data could be gathered through those inspections. The decision can be made closer to the next replacement reserves study. 8. Should the Coop require new additions to be built according to specific prototypes for standardization purposes? No. The AMP TF finds that variety provides interest in GHI and the ability to personalize one’s home adds to the desirability of GHI membership. We do recommend that current rules remain in place to ensure the architectural integrity and structural soundness of historic GHI. We recommend that the review and pre-approval of changes to GHI units remain in place. We endorse periodic inspection of all units and additions by GHI staff so that quality is maintained. This is another area in which education would be helpful. Members must be aware that they do not own their unit or their addition but that the real estate of GHI is owned collectively by the cooperative and members have the right to perpetual use per their MOC. The TF would be happy to meet with the Board for further discussion of the issues raised. 6