University of Indianapolis School for Adult Learning Course Syllabus International Business IBUS 201 – January-February 2012 A very warm welcome to IBUS 201 - Global business affects both our personal and business lives multiple times each day. I look forward to sharing key international business issues, perspectives, relationships, and developments with you in the next five weeks. See you in a few weeks. - Jim Roudebush I. Course Information Course Title: International Business Course Number: IBUS 201 Credit Hours: 3 Five Meetings: January 19, 26 and February 2, 9, and 16 Prerequisites: None Classroom Location: TBD Meeting Time: Thursdays 6:00p – 9:45p II. Instructor Information Name: James Roudebush Title: Instructor Tel./Voice Mail: 317 850 3012 Email: jrr474@gmail.com preferred Dean: Dr. Pat Jefferson III. Textbook Textbook: Ball, McCulloch, Franz, Geringer, and Minor; Irwin/McGraw-Hill 12th edition, 2008 – ISBN 978-0-07-338140-4; International Business: The Challenge of Global Competition IV. Course Description and Objectives The course provides an overview of the current global business environment including history, trends, governing/advising bodies, cultural influences, political issues, regional market groups and other factors impacting the transaction of business in the international community. Specific course objectives include: 1 2 3 4 Achieve a global awareness for an improved overall business perspective Understand recent developments, trends and current events in international business Comprehend key international advising and assistance groups Establish sensitivity of cultural and political differences across countries and market areas 5 Understand key international financial, market entry, and trading concepts 6 Provide a global orientation and framework for your business career 7 Discuss the relationship between global companies and the markets/countries in which they compete V. Assignments, Grading and Policy Statements Assignments For each class meeting beginning Week 1, each student should bring a topical international business article from a newspaper, news magazine, printout from the internet, etc. Be prepared to provide a brief (one-minute) presentation of the article and issue within the class. Subjects of these articles could relate to international developments affecting commerce, international trade, international governing bodies, market developments, international business transactions or about any international business subject in the news. The instructor will use group engagement activities during most class sessions such as whiteboard sharing, gallery walk, rotating incremental review and “fishbowl”. January 19 - Week One -Global Business Introduction Article Read Chapter 1, 2 and 4, Bring January 26 – Week Two -Cultural Influences/International Finance/World Geography Read Chapters 5 and 10 (Instructor will lecture from Chapter 6, but not required reading), Review Global Map, Bring Article Submit Paper – 2 Parts 1) Based on the lecture and chapters to date, why does International Business tend to be more complex than doing business domestically…provide support? 2) Why is the understanding and respect for culture in a foreign country so important for market success? February 2 – Week Three- Political, Economic, Legal and Labor Forces Read Chapters 7, 8, and 9 (Instructor will lecture from Chapter 11 but not required reading), Bring Article, Take Quiz One February 9 – Week Four- Global Competition, Market Analysis/Entry, and E/I Practices Read Chapters 14, 15, and 16 – Bring Article, Individual International Business Topic and Paper February 16 – Week Five Take Quiz 2, Country Analysis Exercise, Bring Article, Debate over Key Global Issues (No preparation required) The instructor will lecture from all Chapters assigned to be read and present information from other Chapters which are not required reading, as indicated. The quizzes will be sourced from a combination of assigned readings and lectures. The first quiz will be worth 60 points and include a global geography component. The second quiz will be worth 45 points. The Week 2 Paper and Week 4 IB Topic and Paper will each be worth 15 points. Each article presented in class will be worth 2 points for a total of 10 points during the course. The Country Analysis Exercise is worth 30 points. The Week 5 Debate will be worth 5 points. All written submissions should include name(s) and be double-spaced typewritten. Class participation is worth 20 points, consisting of 10 points (2 points per class) for participating in individual and group discussions, and 10 points (2 points per class) for on-time attendance (and during the entire evening), papers, quiz taking, individual and group assignments. If a class is missed, the student forfeits participation and news article points for that class. The instructor may or may not allow make up opportunities for one missed class only for a majority of the points missed. (No make-up opportunities will be available if the absence was not discussed with the instructor in advance or for more than one absence.) The total points for the course are 200 with the following grading scale: 188-200 180-187 173-179 166-172 160-165 A A– B+ B B– 153-159 C+ 146-152 C 140-145 C133-139 D+ 126-132 D The School of Adult Learning no longer withdraws a student for not attending the first night of class. It is up to the student to withdraw from a course. He/She must do so by Friday of the first week of class in order to receive a 100% refund. This withdrawal may affect financial aid. The instructor has the right to withdraw a student from the course for non-attendance. The instructor will be available before and after class and during breaks for student discussion. Phone calls, emails, or setting appointments are other methods to conduct student and instructor discussions. It is important that all students have an optimum environment for learning. If you have a disability that affects learning, please discuss this in advance with the instructor. Also, students with a learning disability must register with the Services for Student Disability office (SSD) in Schwitzer Center 206 (317-788-6153/www.uindy.edu/ssd for disability verification and for determination of reasonable academic accommodations. The student is responsible for initiating arrangements for accommodation for tests and other assignments in collaboration with SSD and the faculty. Incomplete work due to unavoidable illness or family emergencies must be communicated in writing before the last class meeting to secure an incomplete grade for the class. The student will have 90 days to finish the assignments. Academic misconduct will not be tolerated including cheating, fabrication, plagiarism, interference, violation of course rules, multiple submission of the same academic work, facilitating academic dishonesty, and abuse of confidentiality per university guidelines. VI. Tips for Success in IBUS 201 1 2 3 4 5 6 7 Attend all classes from start to finish Listen actively and participate (share personal experiences) in class Complete all assignments thoroughly and on time Read assigned chapters Study and understand critical lecture and classroom discussions Be prepared to learn about foreign cultures, customs and perspectives Written and oral presentation tips are presented, as follows: Presentation Tips for IBUS 201 Written 1 Content/Development – all key areas assigned are covered; content is comprehensive, accurate, and/or persuasive; major points stated clearly with adequate support from outside sources with the appropriate documentation. 2 Organization/Format – structure of paper is clear and easy to follow because of headings and organizational cues; name, course, date, and subject of paper are clearly presented up front in the document; introduces purpose with body of supporting information and ends with a conclusion; paper possesses good flow which aids comprehension and persuasion 3 Grammar/Punctuation/Spelling/Readability/Style – good grammar and punctuation are used with correct spelling; complete sentences are used which are clear and often concise; good sentence and paragraph flow and breaks are employed; and appropriate word choice and tone are reflected. Oral 1 Content – presentation follows written paper on which it is based (if applicable); the topic is relevant and addresses assignment; content presented is comprehensive, accurate, understandable, and believable; key points are noted and presented logically. 2 Organization/Structure – presentation is well organized, clear, and effectively structured; in group presentation, it is integrated rather than disjointed series of individual presentations; topic is introduced, supported with body of information and ends with a logical conclusion; presentation is easy to understand and persuades or informs appropriately. 3 Style – non-verbal gestures are used appropriately to support the presentation; confidence and knowledge of content are displayed; audience is engaged with speaker and appropriate eye-contact and delivery timing (presentation is neither rushed or seems slow); speaker adheres to designated time limits. The instructor looks forward to an enjoyable and interactive sharing of international business fundamentals, student business experiences, and key current global events. Distributed with Syllabus IBUS 201 Individual International Business Topic – Week 4 Student will select a topic from an instructor-provided list an international business topics during Week 1 for submission and discussion in Week 4…see the follow list of topics. The student will submit a 2 page telegraphic summary of the topic to the instructor and be prepared to answer questions on the topic in class. Week 4 International Business Topics 1. Why is International Business knowledge important? 2. Explain the basics of Foreign Direct Investment (FDI) Chap. 2 3. What is the EU and why is it powerful? Chap. 4 4. Why is religion important to understand by the IB executive? 5. Basics of Hinduism - Ch. 5 6. Basics of Buddhism - Ch. 5 7. Basics of Shintoism – Ch. 5 8. Basics of Confucianism and Taoism - Ch. 5 9. Basics of Islam Ch. 5 10. Discuss Simply the Sunni-Shia Conflict Chap. 5 11. What is Animism and where is it practiced? Chap 5 12. Compare Islamic Values with Western Values 13. Discuss Social Status in Great Britain, India, and Japan Ch. 11 14. Discuss Sexism as part of the key worldwide labor issues Ch. 11 15. What are some economic downsides to U.S. dependence of foreign oil? 16. Why is the rule of law important to economic development in a country? 17. What are effects of terrorism on international business? Ch. 8 18. Discuss the market entry modes of direct exporting and indirect exporting, explain the difference, and indicate under what conditions they are frequently used. Ch. 15 19. Discuss the market entry modes of franchising and licensing, explain the difference, and indicate under what conditions they are frequently used. Ch 15 20. Discuss the market entry modes of contract manufacturing and joint venture, explain the difference, and indicate under what conditions they are frequently used. Ch 15 21. What has changed in China in the past two decades to make the country an economic force? 22. Discuss positive and negative economic development issues within Russia 23. Discuss positive and negative economic development long term trends in India. 24. 24. Discuss barriers to international trade and economic development in Africa. Prepare a typed a 2 page telegraphic summary of your topic. Content should include a basic definition or explanation/description of the topic. Provide enough support elements to make the topic understandable and to give it meaning and dimension. Mr. Roudebush will lead a discussion about your topic at the Week 4 session including questions to you about your subject. International Country Analysis Exercise In-Class Presentation – Week 5 Each student will choose one country for analysis, presentation and document development. Country should be chosen no later than Week 2. First student to notify instructor of country reserves that country. No duplication of countries. U.S., Canada, Mexico, and England cannot be selected. Available countries include: Egypt, South Africa, Italy, China, Japan, Australia, Germany, India, Philippines, Brazil, Turkey, Sweden, Spain, Argentina, Chile, Saudi Arabia, Finland, Norway, Netherlands, Ireland, Austria, Switzerland, France, Belgium, Taiwan, Denmark, Poland, South Korea, Greece, Russia, Indonesia and any other approved country. Low population countries are not recommended due to lack of available information. Three Segments of Country Analysis Exercise: 1. Student will prepare Cultural Observations on chosen country (see component parts in Chapter 5) including brief history, b/w country map, population, geographical location, unique art, music, food, clothing contributions to the world. Focus on distinct and unique aspects that shape its culture, unique beliefs, historical contributions in terms of material offerings, famous creators of culture like composers, artists, etc. – (12 points) 2. Student will identify typical Non-Verbal and Verbal Communications and/or Customs of people from the chosen country like gift giving, gestures, greetings, manners, negotiation traits, etc. – (10 points) 3. Student will indentify One Global Company Headquartered in Selected Country (Annual sales should exceed $1 Billion and the company should market into at least 5 foreign countries). Report on annual sales and profits, products/services sold and in what foreign countries, number of employees and one unique product or marketing strategy that they employ successfully in their global business. – (8 points) The student will complete a 3-5 page bulleted paper to cover the above three segments and give this to the instructor before the 4 minute presentation in Week 5. International Business IBUS 201 Lecture Notes IB Ball 12th Edition Week 1 Lecture Notes Chapters 1, 2, and 4 - Introduction Globalization – has two components – global companies/brands and markets/countries. Globalization places emphasis on global markets not national markets and global companies/brands/production… with integration of companies, markets, capital, increased competition, technology advances (speed of transaction and lowering costs), emphasis on lower costs and low-cost producer, declining trade barriers, reduced barriers of time/distance/language, formation of regional groups (e.g. EU), reduced border influence, global media/internet, etc. Some trends in international/global business…more of a world labor pool, borders becoming much less important, shorter product life cycles, greater innovation, technology powering much of globalization. Cost removal key to improving global market share. Global company characteristics: Searches world for market opportunities – global vision; maintains presence in multiple key markets around the world; looks for similarities in markets; standardizes and integrates operations worldwide Two historic periods of globalization – transportation revolution and technological revolution. Five driving forces to globalization – Political - regional market groups for economic reasons and trade reductions; Technology – increased speed of communication and transaction opportunities and reduced costs dramatically; Market – reduce border influence, increase competition/new competitors; Cost – economies of scale come in to play, low cost producer often prevails; and Competitive – more competition, different competitors, and reduced product life cycle with emphasis on quality and/or costs. Controllable factors include product, price, promotion, personnel, and distribution but these must be adjusted and adapted to respond to cultural, political and economic influences of country of entry by the domestic company. Uncontrollable or environmental factors include cultural, social, economic, distribution, competitive, legal/political/regulatory, labor, technological, religion, etc. – they often vary dramatically from the environmental factors in American within other countries – causing many adjustments of product and operations for a company entering a foreign market –see figure 1.1 Page 26. Foreign Direct Investment (FDI)…ownership or assets and management of operations in firm located in foreign country…facilities in FDI can be built or purchased. See changes in major trading partners…Table 2.5 Page 43 Discuss advantages and disadvantages of globalization. How have U.S., China, Europe, India, Japan, and Russia fared with globablization? Why enter foreign markets? Increased sales and profits because of new markets, faster growing markets… other reasons to expand internationally: follow customers overseas, attack a competitor’s home market, use foreign production to lower costs, guarantee raw material supplies, acquire technology, geographic diversification, and satisfy management’s desire for expansion. But without due diligence, major losses can result. International Organizations: United Nations (UN) 190+ country group with peace making and keeping mission along with assisting poorer nations. World Bank – make hard loans usually to developing countries. International Monetary Fund (IMF) – fosters orderly foreign currency exchange. World Trade Organization (WTO) – around 150 members…designed to deal and assist with trade among nations. Organization of Petroleum Exporting Countries (OPEC) 12 members. Group of Eight – (G8) – Small group of industrialized nations whose economies have been greatly affected by oil issues. Economic Integration among nations has evolved into regional economic alliances such as European Union (EU), NAFTA, APEC. Factors in common countries entering alliance usually have: 1)Desire for improved economic situation through trade 2)Same region of the world and 3)Similar economic and political views. Week 2 Lecture Notes Chapter 5 and 10 - Cultural Influences, International Finance, World Geography (Chapter 6 – Not Required Reading) Cultural Forces: Culture is sum total of beliefs, rules, institutions, and artifacts of a country or population. Culture is learned, interrelated to other aspects of culture, shared, and defines boundaries of different groups…and culture affects about everything in doing business internationally. Six rules of thumb of doing business across cultures – 1) be prepared- study the country and current events before you go 2) slow down- Americans are more time focused than about any people in the world 3) establish trust – spending time and developing a relationship are key 4) understand the importance of the language 5) respect the culture and the people – respect the rules, don’t treat the locals as foreigners 6) understand the components of culture – surface culture such as fads and styles and deep seated culture such as attitudes, religion and values. Components of culture – 1) aesthetics…art, music 2) attitudes and beliefs 3) religion 4) material culture – technology 5) education 6) language 7) societal organization – family 8) legal framework and 9) political structure Attitudes and Beliefs…toward time, work, change – class exercise. Religion has many underpinnings – class exercise. Language – spoken and unspoken. Hard currencies are easily convertible, soft currencies are often difficult or expensive to convert…often based on the strength or weakness of the underlying economy. Balance of Payments essentially the difference between imports and exports…if more imports there is a Trade deficit and if more exports there is a Trade surplus. Deficits often cause inflation and often pricing, inventory re-valuations, and other items must be priced up due to inflation which will cause a dilution in the value of the currency ultimately. Fiscal policy is the collecting and spending by governments…has impact on inflation and control of currency and thus impact on hardness of currency. If government spends more than they collect a Fiscal Deficit results; if govenment collects more than they spend a Fiscal Surplus results. “Twin Deficits” - Trade Deficit and Fiscal Deficit Monetary policy…control of amount of money in circulation and changes in interest rates – affects value of currency -Causes for a currency’s relative strengths and weaknesses include relative inflation, country’s economy, balance of payments, fiscal surplus/deficit, productivity rate, political developments, and confidence in country’s leaders. Foreign exchange (FX) quotations – prices of one currency expressed in terms of another. “Harder” the currency the more it is a “safe haven” from inflation, government overthrow, etc. Spot rate…current rate. Forward rate…rate at which one will take foreign currency at future date…can trade at discount or premium depending on future estimated valuation Fluctuating exchange rates create risks for international business. Operations can make money but company can lose it all and more with unfavorable currency exchange. World Geography: Four key elements of geography relating to international business decisions: location, topography, climate, and natural resources World Geography Review…map handout. Week 3 Lecture Notes Chapters 7, 8, and 9 International Economic, Political, Legal and Labor Forces (Chapter 11- not required reading) Chapter 7…Economic Forces: See Figure 7.2, Table 7.2, Table 7.5, Table 7.6, Table page 228, Figure 7.3, Figure 7.5, Figure 7.6, Political Forces: Communism - conceived by Karl Marx was social change in classless society. Evolved with Lenin in political party that seized power with stern suppression with ultimate goal of worldwide communist state; Socialism – public and collective ownership of production and distribution; and Capitalism- production and distribution are based on free market rather than central decisions with a profit motive. Stability versus Instability…in terms of fiscal policy, monetary policy, political structure. Predictable versus sudden changes. Terrorism creates instability. Expropriation – country takes over and reimburses company. Confiscation – country takes over and no reimbursement. Firms versus nations…about ½ of world’s largest economic units are corporations – like countries they have tremendous power. Countries still have sovereign power. Legal Forces: Intellectual Property Rights differ greatly by country (e.g., U.S. IP Law strong, China weak). Need to understand when national and international laws prevail for all types of law. Within country, local rule of law prevails, but once business issues or products cross borders rule of law becomes much more complicated and often with international laws involvement. Trade Restrictions: Tariffs – taxes on imports reduce competition for local producers. Non-tariff barriers – restriction on imports help domestic producers/markets. Examples – quotas, marketing agreements, voluntary export restraints, customs, rules, standards, procurement procedures and producer subsidies. Week Four Lecture Notes – Competitive Forces, Market Analysis/Entry and E/I Practices Chapters 14, 15 and 16 U. S. leads world in technology innovation, labor productivity, start-up dimensions, and spending on Research and Development. Reasons for high job creation and economic capabilities and in large measure why the brightest people from all over the world come to U.S. China……competitiveness because of cost of labor, work ethic and reduced labor/economic restrictions. China leads in counterfeiting because of different culture and views of intellectual property laws along with ability to sell related “knock-off” goods. Corruption in international business strips away incentive to work, achieve, and to grow because unfair and rewards for output are not distributed appropriately. Global Strategic Planning Steps: Analyze Foreign Environmental Forces, Analyze Corporate Controllable Variables, ADAPT Business/ Product to Foreign Environment, Set Goals for New Market, Formulate Strategies, and Create Tactical Plans. Assessing and Analyzing Markets: Market Screening Process usually in this sequential order – Basic Business/Product Need, Economic/Financial Screen, Political/Legal Screen, Socio-cultural Screen, and then Competitive Screen. Entering Foreign Markets – Direct Exporting, Indirect Exporting, Foreign Direct Investment (Buy or Build), Licensing, Franchising, Joint Venture, Contract Mfg. Export and Import Practices: Why Export – test the market and competition, meet customer requests, offset cyclical sales of domestic market, additional sales/profits, extend product life cycle, distract competition, replicate competition, and improve equipment utilization. One downside is potential huge financial losses due to judgment or execution mistakes. 12 Most Common Mistakes of New Exporters. P. 469 Export Payment Methods/Terms – Cash in advance, open account, consignment, letters of credit, and documentary draft. Irrevocable letters of credit or export draft are the best methods for seller to insure payment by buyer. For small and medium size businesses, credit cards are used. For all the preferred methods, payment is secured before buyer takes possession of product or services. Typical Export Documents: Shipping Documents – declaration, licenses, export bill of lading, insurance certificate; Collection Documents – invoices, certificate of origin, inspection certificates.