Motorola Admiral
Installation &
Setup Guide
For
Q1 – 2012
Version 021012
PO Box 9075 Calabasas, CA 91302 (818) 932 9120
Help@westlakesoftware.com
AIRmobility – Install/Set Up:
Motorola Admiral
2
Introduction
(Q1 - 2012) – The Sprint Nextel Motorola Admiral (Android) is replacing all older iDEN models (i580, i680,
i686, etc.).
The benefits to this new handset are:
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Instant install and set up (no waiting; no Sprint MAM system)
No blue tooth connectivity with scanners
No separate bar code scanning (scanning built in)
New keyboard to type notes as needed
Touch screen support
Off old iDEN 2X network and now on the 4X network (better coverage and 20X faster)
No more SIM cards; activation functions built in
Features that remain:
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Direct Connect (two way talk)
GPS Tracking
Photo Capture
Same exact software (little to no training needed)
Bar code scanning (built in)
Back office support to Quattro
Rugged Phone
Support –
Our hope is this document is clear enough to assist you in getting your handset configured properly. We
have documented the procedure from end to end:
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Ordering & Activation
Downloading
Installation
Configuration
However, it is a technical process and we are here to assist you as needed. If you need support beyond
this documentation, please contact Westlake Software, Inc. at:
help@westlakesoftware.com (24 X 7 X 365)
(818) 932 9120 (8AM to 5PM M-F)
We are happy to walk you through the entire process to help you make a smooth transition to your new
phones. Please do no hesitate in reaching out to us if you get stuck. We recommend you contact us so
we can set up and block out a time to work together. This document as well as the PDF manual for the
Motorola Admiral is located on the Help tab of www.outdoorassets.net for easy reference.
WESTLAKE SUPPORT TEAM
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Section 1
Preparation
Ordering Phones – 4
Menu Overview - 5
Installation, Set-Up and Configuration
Section 2
Set Device for Unknown Applications - 6
Download and Install – 8
Configuring ID Number – 10
Installing Barcode Application (if required) - 12
Screenshots and Form User Guide
Section 3
Jobs Completed Form – 14
Using new Barcode Scanner Interface – 14
New Camera Functionality – 16
Uninstalling AIRmobility (if required) – 17
Section 4
OutdoorAssets.net Review
Section 5
Technical Support
Server Side Interface Overview - 18
Sprint and Westlake - 22
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Preparation
Ordering phones, service plans and charging
TO ORDER PHONES ONLY (NO TECHNICAL SUPPORT):
Brian W. Morton
Senior National Accounts Manager
Business Markets Group
Sprint Nextel
Direct: 210.319.4614
For faster service, email brian.morton@sprint.com the following information to get started:
1. Your Name and best phone number to reach you
2. Your Office Location
3. List of all phone numbers being upgraded
If you have any information missing, please send what you have and Brian will circle back to assist you in
getting the information needed. Once you have received your phones, please charge them fully before
starting any installation or download process.
Please pre-arrange a time with Brian to do your transfer of Sprint services to your new phones.
This is going to be conducted electronically and over the air. The old iDEN units will go dead and the new
Admirals will go active. All existing services will remain on the new handsets. If any services have been
dropped accidentally, please contact Brian again to make the correction.
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How the Menu System Works on Android
Not all Android devices function the same way. However, CCO is standardizing on the Motorola Admiral;
this documentation is specifically for this device. Once your device has been charged, activated and
turned on, you will be taken to the Main Menu of the handset. There are six items in which you will need
an understanding of to install and use AIRmobiltiy on Android:
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Main Menu
Home Key
Applications Icon
Settings
Manage Applications
AIRmobility Icon
Main Menu (the screen that displays when the
phone turns on)
Home Key is the back arrow below the touch
screen noted here in blue ( looks like a back
arrow)
Applications Icon/Access display - by clicking
on Applications Icon, this will display all
applications on the screen as one long
alphabetical scroll list.
Settings (location on the handset to configure
just about everything on your Android device).
Settings is found in Applications under the
letter S.
Applications under Settings
Manage Applications (location where you can
set specific settings per applications on your
handset). You will find this after to click on
Settings.
AIRmobilty (our application). This will display
after the install, will be set up as a short cut
and will be what your workforce will be clicking
on to use.
We will be referencing these 5 areas moving forward when setting up the application on the Motorola
Admiral. You can try and navigate to these items now if you wish to become familiar.
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Installation, Set-Up and Configuration
1. Changing the application permissions settings on the handset.
From the start up main menu
of the Admiral, click on the
Applications Icon.
Scroll down the apps ( in
alphabetical order) and select
the Settings Icon
Scroll down the Settings
menu screen and select
Applications
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Select the green box to the
right of Unknown sources and
press the OK option when
warning pop-op appears.
Press the Home Key to
return to the home screen
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2. Sending the AIRmobility application download link from OutDoorAssets.net
via SMS message to the handset and application installation and short cut set up.
Visit www.OutdoorAssets.net
from your computer and
select the “Click here” link off
the main page.
Android Shortcut
If you are familiar with
Android and know how to
use the web browser and
get onto the internet, you
can skip the SMS part and
simply type into the web
browser:
Enter the phone number of
the handset in the SMS
launcher and select “Submit”
An SMS messaging
containing the download link
will be sent to the handset.
www.outdoorassets.net/a
This will auto start the
download process.
The handset receives the
SMS message containing the
download link. Enter into
Applications (alphabetical
list) and scroll to Text
Messaging and click. This
will display the text message
a shown; click on the
message.
If your text message does not
arrive to the handset, ensure you
have services already set up on
your device with Sprint and
double check to make sure that
you entered in online the correct
number. If you are still having
trouble, contact Westlake.
Click on the link:
www.outdoorassets.net/a in
the message. This will
immediately start the
download process to the
handset as shown here on
the right.
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The notification screen
acknowledges the download
of the application file. Click
with your finger directly on the
file downloaded
(AIRmobilityX.apk). This will
display as AIRmobility1.apk if
downloading for the first time.
Select “Install” to install the
application.
The handset provides
installation verification.
Select “Open” to launch the
application.
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Enter the 10-digit phone
number of the user in the ID
field and select “Enter ID”
This will take you to the
familiar AIRmobility Main
Menu.
For now, exit the application
and get to the Handset Main
Menu. Use the Home Key
(reverse arrow key on the
handset below the touch
screen).
Select the All apps icon from
the home screen again.
Alphabetically, find
AIRmobility, use your finger
and hold down on the icon for
about 2 seconds without
letting go.
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Select the “Add to Home”
option from the menu
Tap the AIRmobility icon to
place it on the home screen
Icons can be moved to
preferred location by holding
icon for two seconds and
moving to final location
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3.
Barcode Scanner application installation (if required)
There is a free application available in the Android Marketplace in which our software uses to drive our
internal barcode technology. This application may or may not already be loaded on your handset. The
following steps will show you how to download the application to your Android handset. Once installed,
this will not be required again.
Launch AIRmobility
Select “Jobs Completed” or any form you use
that requires bar coding.
If the Android Barcode Scanner application is
not installed the device will prompt the user to
install it. If it is installed, you can start scanning
now and pick up on this document on Page 14.
Select “Yes” to initiate the application download
and installation process.
The Android Market requires a Google login
and password. A universal account has been
established for ClearChannel. You will most
likely be asked for to enter in an Email/User ID
and a Password. Use:
Email: ccosetup@gmail.com
Password: outdoorassets.net
Select “Install” after Android store has
validated the Gmail account credentials
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Select “Accept & download” to initiate the
installation process
Application will download and automatically
install.
No need to open. When you get to this screen
you can select the Home Key (back arrow key
on the options below the touch screen).
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Screenshots & Form User Guide
The forms on the iDEN handsets are identical to the forms on the Android. The following is a quick screen
shot guide to the form. What is different is bar coding and how the camera functions but everything else is
identical and you can now drive everything with touch screen. For offices using MOP forms, Shelter
Maintenance, News Racks, Inventory, CAPEX, etc. below is a general guide but it will apply the same to
these forms as well.
Select the AIRmobility icon ( touch screen;
use your finger).
Select Job Completed.
Select the button that says scan.
For best barcode scanning results hold the
device a couple inches from the barcode. The
red line on the screen is live and will capture
when it finds the bar code automatically.
If the software is not able to read the barcode
or the camera is held too close or too far from
the barcode; try a different distance. Lighting
can matter as well. If workers are working at
night, they may need to use the light inside
their truck for the scanner to see the barcode.
This may take some training but once
experienced, this is easy to use.
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Scanned barcode will populate in the
application. Select Next.
Use the touch screen to select responses to
menu questions. A green checkmark indicates
confirmed selections. Select “Next” or “Back”
to move between form questions.
Select white box next to data entry options to
enable text entry in each text box. Use the
keyboard below to enter in the Panel Number.
Use the touch screen to select responses to
menu questions. A green checkmark indicates
confirmed selection(s). Select “Next” or “Back”
to move between form questions
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Select “Add Photo” if photo documentation is
required. Camera will auto-launch when
selection is made.
Turn the device sideways to capture. For
proper formatting, let your workers know to
have the device turned with the keyboard on
the right side of the screen as shown. Use the
White Button on the glass screen to take
picture.
Select the Home/Return key to step back to
AIRmobility.
Thumbnail of photo is displayed on the device.
If additional photos are required select “Add
Photo”. If not additional photos are required
select “Verify”.
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To delete an undesirable photo. Click directly
on the thumbnail of the photo and select the
Admiral Menu Key. This will display an option
to delete the photo.
Verify information is correct. Select “Back” to
return to previous form items or “Submit” to
submit the form.
UNINSTALL AIRMOBILITY
If AIRmobility becomes unresponsive the
application can be manually removed. From
the Home screen select:
1. Applications Icon
2. Settings
3. Applications
4. Manage Applications
5. Select AIRmobility from the list
6. Select “Force Stop” to end the
application
7. Select “Uninstall” to remove the
application
Verification is required prior to application
deletion.
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OutdoorAssets.net Basics
OutdoorAssets.net is a server on the internet where you can see all the data collected by the user in the
field. As you may already be aware, some of the data collected is automated back to Quattro for each
market. Its primary purpose is to manage and control data between the wireless handsets and Quattro.
For example, when someone scans a card using the Jobs Completed form, notes if they scraped or not
and submits, this data is sent back to Quattro through OutdoorAssets.net. However, OutdoorAssets.net
has its own set of features and functions that most offices has taken advantage of. For example:
OutdoorAssets.net is a full GPS tracking center for your drivers. As the phones broadcast, we track
drivers about ever 5 minutes or so. It is a good fleet management tool to ensure drivers are talking
efficient paths to do their work to save in fuel costs and time costs.
Also, all the photos in which your workers are taking are available in real time and can be viewed. We
have had a wide variety of comments related to the use of photos. One office is saving time and money
by using these photos to view and monitor work being conducted many hours away from the office. This
has helped in operations not having to drive, spend time and fuel, just to check a single board or two
many miles away. Another offices used this as their own internal proof of performance and forwards many
of the photos taken right to their customers; and in near real time. Portland uses photos in a separate
form for capital expenditure reporting; Oakland uses photos to show the before photo and after photo in
managing bus shelters for the City of San Francisco and the City of Oakland.
Beyond photos and GPS, we can show you when all the workers conducted their work, export
spreadsheets of their data and use this to help trouble shoot when a phone, our server or Quattro may be
having a problem. We also have formatted PDF reports with photos and GPS imbedded links available
for every record online to share between your office or with a customer.
If you are management and do not have a login and password to OutdoorAssets.net, contact us at
help@westlakesoftware.com. We can have you set up in just a few minutes. Just provide us your name,
title and office location and that you need to get a login and password.
The following screenshots are a general overview of what you will see online. If you wish to have a more
detailed overview of OutdoorAssets.net, please contact Westlake to set up a date and time in which we
can cover these services with and for you.
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Main Website
Login with your username and password to access
your market account. You can also access the
online help center by clicking on the Click Here link.
Form Management
After login, this is the main center to access your
submitted record information, GPS tracking data
and to set up escalations and reports as desired.
Real-Time Status
Once you click on Real-Time Status, select the
date in which you wish to view data and then select
the Get Results button.
PDF Reports
In Real time status, click the Adobe PDF report
icon to display a branded formatted report of the
work completed; photos taken are included. These
reports can be forwarded and include an imbedded
GPS link to Google Maps for instantaneous satellite
views of the location the record was submitted. If
you workforce is submitting records at the location
the work is being conducted, this can be used as a
powerful tool to help you in your day to day
operations and benefit the sales department.
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GPS
Upon clicking on the GPS link on the tool bar, you
can select a date and list all worker’s GPS tracking
for the day. GPS tracking is set very loose for
liability purposes. If you want better GPS tracking,
have your works keep their phones on the
dashboard when they drive an open to the sky
more often. This will dramatically improve GPS
tracking.
Mapping
The map will display a general route of the path in
which the worker took during that time. We
intentionally do not have the GPS tracking set very
tightly. If you need something tighter, please
contact Westlake at your convenience.
Escalations and Reports
Clicking on Escalation and Reports next to any
form (like Jobs Completed), you can set triggers to
send yourself or anyone else email upon any event
reported from the field. Escalations will send you an
email notification the moment the criteria of what
you set up is met.
Step 1 – Title Your Report or Escalation
Enter the title of the escalation (will end up being
the subject line of you email). Select Next.
Step 2 –Add Email address(s) (not shown)
Enter in the email address or addresses in which
you want the escalation or report sent to.
Step 3 – Set Filters
Click on Set Filters to bring up the filter criteria. For
example, if you are setting an escalation to report
on Structural Graffiti, select Structural Graffiti from
the list and Save then Finish.
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Extra Step for Reports
If you are setting a report, you will also need to
denote the interval (daily, weekly, etc.) and the time
of day in which you wish the report to be emailed to
you in a .CSV (Excel compatible) format.
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Technical Support
Ordering New Phones

Authorized national fulfillment contact
for ordering Motorola Admiral Android
handsets.
Brian W. Morton
Senior National Accounts Manager
Business Markets Group
Sprint Nextel
Direct: 210.319.4614
brian.morton@sprint.com
Support Contact Information
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Phone Problem
Data Import Problem
OutdoorAssets.net Problem
help@westlakesoftware.com
(818) 932 9120
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