Strategy & International Business Examination – June 2001 Answer any three questions 1. “Changes in the international operating environment have forced MNCs to optimise global efficiency, national responsiveness and world-wide learning simultaneously. For most companies, this new challenge implies not only a fundamental strategic reorientation, but also a major change in organisational capability.” C Bartlett & S Goshal, “Transnational Management”, in B De Wit & R Meyer, Strategy: Process Content Context, 1998 Outline and illustrate how companies can go about building the strategic capabilities necessary to meet the challenges of globalisation as indicated in the quotation above. This question concentrates upon the strategic implications of globalisation, focusing particularly upon the work of Bartlett and Ghoshal related to transnational corporations. In answering this question you could use frameworks such as those developed by Bartlett and Ghoshal (structural types), Prahalad and Doz (the integration responsiveness grid) or Yip (drivers of globalisation), to highlight the competing pressures of globalisation. The frameworks should be clearly outlined and illustrated. In particular, the question requires you to focus closely on the strategic/organisational response implied by Bartlett and Ghoshal’s transnational corporation structure – in terms of global functional management, global business management and geographic market management. The complexities and difficulties should be explored. An outline of the different organisational types outlined by Bartlett and Ghoshal, together with their benefits/limitations could be used to suggest why the transnational (network) structure is sought. 2. “Clusters represent a new way of thinking about location, challenging much of the conventional wisdom about how companies should be configured, how institutions such as universities can contribute to competitive success, and how governments can promote economic development and prosperity.” M E Porter, “Clusters and the New Economics of Competition”, HBR, Nov-Dec 1998 In a world of increasingly global corporations, how can policies that focus upon the development of industrial clusters assist in promoting the competitive success of regions like the North East of England? Another run over Porter’s Diamond – but this time from a public policy perspective. At the heart of this question lies a paradox that is identified by Porter – the growing importance of regions in an era of globalisation. He bases his argument upon the (continued) existence of industrial clusters even in the most modern of industries. Why should this be so? Porter’s argument is based on the Diamond – with geographic proximity of the players acting as an amplification mechanism in the process of innovation driven by the Diamond’s elements (factor conditions, demand conditions etc.). If this is the case, and the critique based on a different view of the global corporation, (see Reich, Ohmae et al) could usefully be explored, then this has implications for public policy. Certainly, industrial and regional policy in the UK has been explicitly “Porterian” since the Competitiveness White Paper of 1998. Policy focuses around cluster formation and development, both nationally but importantly regionally. The RDAs in England, along with the Scottish Enterprise and the WDA, are seen as the mechanism through which the issue of competitiveness is addressed. An additional angle is to explore briefly how this move towards regionalism has constitutional, political and cultural influences as well. The RDAs are a key element in the moves towards increasing devolution across the UK. 3. “One research study of international strategic alliances confirmed that the primary motivation to form alliances was the need for specific resources and competences to survive and succeed in globalising markets – particularly where technologies were changing too.” “International developments through acquisition have been critically important in some industries… [One] reason for acquisition is the lack of resources or competences to develop a strategy internally.” G Johnson & K Scholes, Exploring Corporate Strategy, 5th ed. 1999 Compare and evaluate the reasons for the use of acquisitions and strategic alliances by organisations in order to develop the strategic capabilities necessary to survive and succeed in global markets. Use relevant examples to illustrate your answer. See Tutorial 3 for comments on this 4. “Few individuals have sufficient power to determine unilaterally the strategy of an organisation. Influence is likely to occur only because individuals share expectations with others by being part of a stakeholder group.” G Johnson & K Scholes, Exploring Corporate Strategy, 5th ed. 1999 How can an understanding of the power and influence exerted by particular stakeholder groups help the strategist manage the process of strategy development within an organisation? This question requires the you to show how stakeholders and stakeholder analysis can play a part within the strategy process. The political nature of the process needs to be recognised as well as its contextual dependence – stakeholders may adopt different positions depending upon the specific issue. You need to show how the strategist can manage this process by managing the relationships with and between these groups, as well as paying attention to their sources of power and influence, so manoeuvring the stakeholders across the map to achieve a favourable outcome. You should outline and apply the various elements of stakeholder analysis and mapping, perhaps with reference to a particular example. You should stress the evaluation of the significance of particular stakeholder groups and how they have/might influence strategy and in what directions. 5. “Competitive advantage ultimately results from an effective combination of national circumstance and company strategy. Conditions in a nation may create an environment in which firms can attain international competitive advantage, but it is up to a company to seize the opportunity” M E Porter, The Competitive Advantage of Nations, in B De Wit & R Meyer, Strategy: Process Content Context, 2nd ed.,1998 Critically assess Porter’s view about the importance of both national conditions and company strategy in order for a firm to create international competitive advantage. A question about Porter’s Competitive Diamond and the implications for the competitive strategies of organisations. A critique can be developed from alternative views of the global/transnational corporation (e.g. Levitt, Reich or Ohmae). Innovation lies at the heart of this question. Porter argues that innovative conditions are frequently more favourable in specific locations - often associated with industrial clusters. Companies exposed to these conditions that encourage and support innovation are likely to develop global competitive advantage over those companies located elsewhere. One conclusion might be that nationality is now less of a significant factor, though this can be disputed but, argues Porter, location is still critical in many, even new, industries, otherwise it is difficult to explain away industrial clusters. If location can still confer competitive advantage, then the implications for company strategies are significant: key activities within the corporation, even a full product division, need to be located within the cluster in order to exploit advantage, or reduce disadvantage as a result of location outside of the cluster. This goes beyond location decisions taken by global companies on the bases of closeness to customers or labour cost advantage. 6. “Many corporate parent companies destroy value. Businesses in corporate portfolios would, often, be better off as independent companies or as part of other corporate portfolios.” A Campbell, M Goold & M Alexander “The Value of the Parent Company”, in B De Wit & R Meyer, Strategy: Process Content Context, 1998 How is a corporation’s approach to the management of synergy likely to affect its view of what it can offer as a parent to the businesses within it? Use examples to illustrate your answer. This question is based mainly upon the concept of parenting advantage but invites the student to explore the wider implications of this for diversification and the management of synergy within multi-business organisations. You should be able to outline and apply Goold and Campbell’s “parenting matrix”, perhaps illustrating it by reference to a particular corporation. Underlying the framework is the view that the corporate parent needs to look beyond a matching of the needs and capabilities of the business units and the parent, to identify whether the parent is the best available for each business unit. The framework classifies business units as heartland, ballast, value trap and alien: with decisions on the composition of the portfolio taken in the light of this analysis. Then you need to explore the underlying rationale of Campbell, Goold and Alexander’s approach as indicated in the quotation. Yes, firms need to consider the future of alien and value trap businesses within the particular portfolio, but recognise that the capabilities and vision of both the parent and the business units will determine the positions on the map and any consequent actions. A particular link that needs to be explored is implications of parenting for the extent of diversification within the corporation. The view taken of the individual SBUs will depend upon the corporation’s view of itself and how it creates value – a corporate centre that adopts a financial control/portfolio management logic will view its contribution to and expectations of particular SBUs differently to a corporate centre adopting a strategic planning/core competences logic. The extent of diversification in terms of product/market/competences is likely to be greater in the former than the latter. In other words, positions of SBUs on the parenting map will vary according to the underlying approach to how synergy is created and managed. 7. “When the external environment is in a state of flux, the firm itself, in terms of its bundle of resources and capabilities, may be a much more stable basis on which to define its identity. R M Grant, Contemporary Strategy Analysis, 3rd ed., 1998 In light of Grant’s statement, outline how a firm can build sustainable competitive advantage and evaluate the extent to which it still needs to assess its external environment. See Tutorial 2 for comments on this 8. “European, American and Japanese capitalism each have distinctive characteristics… each capitalist structure ends up with very different specific capacities and cultures which are very hard to change. But what all do have… are strong institutions that allow their firms to enjoy some of the gains from co-operation as well as from competition.” W Hutton, The State We’re In, 1995 Can Hutton’s view about the impact that differing “capitalisms” have upon the strategies of companies within each country be sustained in the context of today’s global financial markets? A question on how so-called “global” financial markets tend to still have differences, according to Hutton, that will affect the strategies of organisations. Coming from an institutional economics perspective, Hutton argues that the provision of debt (by the banks) and equity (capital markets) is influenced by the history of the way in which the institutions have grown and how they now manage risk – hence his argument that “gentlemanly capitalism” underpins the British system, with liquidity (bailing out quickly) being dominant. How does this affect companies? In effect, the financial system is part of the competitive diamond, affecting firms’ strategy and structure. The management of financial risk by institutions in the UK (see above) leads to a higher cost of capital. This means that firms coming for investment capital can undertake fewer projects (strategies) because they need a higher rate of return to justify them (those of you familiar with NPV calculations will recognise this as higher discount rates). Ultimately, this means less investment and management by take-over, argues Hutton. In the video we watched on this subject, we saw Hutton’s argument in action as it affected SMEs in the UK Oil Supply Industry cluster, the German Mittelstad and the North Carolina Research Triangle. 9. “Shared assumptions help to explain the way business is done and strategy develops” G Johnson & K Scholes, Exploring Corporate Strategy, 5th ed. 1999 How can an understanding of corporate culture help to interpret the strategic management process within an organisation? This question explores the role of corporate culture upon the strategy process (formulation and implementation). You need to discuss the relationship between corporate culture and the process of strategy development. In particular, the role of the paradigm in strategy formulation and the dynamics of paradigm change need to be explored. This means explaining how the paradigm influences an organisation’s view of itself and its environment. This will influence its view of strengths/weaknesses and opportunities/threats as it goes about formulating strategy and deciding upon options – affecting both its view of the world and what it should do about it. The extent to which strategic capabilities are embedded within the corporate culture is an important issue – both as a source of success because they are difficult to copy and as a potential source of failure if they prevent the organisation changing in response to the environment. The “Icarus Paradox” can be mentioned in this context, as could the recent problems of Marks and Spencer! In answering the question you should demonstrate your understanding of the cultural web, perhaps through an explicit application of the framework to a particular example, in doing so illustrating the centrality of the underlying “paradigm”. You may well use the “frames of reference” concept to highlight the influences upon this particular corporate culture.