MARYAM GOLABGIR 159 Aurora Heights Drive Aurora, ON, L4G 2X1 Email: maryam.golabgir@gmail.com Telephone: 416-629-9876 PROFESSIONAL OBJECTIVES Marketing Manager with extensive experience in: e-commerce, telecommunication, finance, legal and digital media industries, looking to utilize and expand expertise in enhancing online engagement and increasing customer acquisition. PROFESSIONAL OVERVIEW Over nine years of experience successfully leading B2B and B2C marketing campaigns, delivering highly-profitable solutions to: build and enhance corporate brands, attract and retain customers, and drive sales. Demonstrated ability to inspire trust, confidence, and significantly manage multiple projects with shifting priorities. Plus, extensive experience communicating with senior leadership, vendors and event management personnel, and effectively managing corporate events. Exceptional online marketing skills gained through significant practical experience, with proven ability to: research, analyze, implement, and lead successful campaigns—on average, increasing online engagement by 65 per cent. Direct Marketing Lead Management Loyalty Marketing Vendor & Client Communication Product Launches Email & Social Media Campaigns E-commerce & Digital Marketing Brand Development Strategic Planning Budgeting & Allocation Customer Strategy & Acquisition Event Planning & Execution Writing for Web & Content Mgmt. SEO, SEM, & Web Analytics Channel Strategy Market Research Team Building & Leadership Customer Relationship Mgmt. Public Relations/Public Speaking Pay-Per-Click (PPC) Campaigns Google Analytics/Adwords ENTERPRIZE PARTNERS Developed and executed customized marketing campaigns for various enterprise partners, resulting in a 35 per cent increase in revenue for the following partners: AOLvideo, Allways Ontario Express inc., Blinkx, Canoe.ca, Carlson Marketing, Connecttv, Ecocarrier Inc., Elaph, Espn, Famous Players, GLWIZ Inc., Hertz, Idletribes, Interactivebrands, Jazz Festival, Joost, Maktoob, Masrawy, Mazika, Mbc, Molson, Msnarabia.com, Myspace.com, Play.tv, Quepasa, Radisson Hotels, Simply.tv, Sportsya, Symantec, Terra, Tiscalico, Torontohispano, Vincor, VIVE FZE, Wedding Expo, Yallakora, and Youtube. PROFESSIONAL EXPERIENCE Digital Marketing Manager Strategic Capital, Toronto, ON • • • • • August 2010 – August 2013 Successfully led a team of ~20 employees, including Graphic Designers, Writers, and Marketing Coordinators. Implemented and managed external e-commerce websites, programs, and promotions, to successfully market all products and services online. Resulting in an overall increase in sales of 30 per cent. Increased online engagement by 50 per cent with implementation of mobile marketing strategies such as study consumer’s behaviour and creating an application. Directed successful Information Architecture (IA) for all four company websites. Developed and managed strategies to help Google Algorithms find and display the website in Google Search through manipulation of autocomplete, spelling, synonyms, query understanding, and Google Instant. MARYAM GOLABGIR 416-629-9876 • • • • • • • Directed Social Media campaigns that increased online engagement on Facebook and Twitter, Pinterest, Instagram, Youtube, Google +, Yelp, buzzfeed, Technorati, and blogs by 60 per cent. Identified e-commerce trends via researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments. Developed negotiating strategies and positions by studying integration of new venture with company strategies and operations; examined risks and potentials. Developed video optimization, mobile marketing plans that will help engage customers with various ad formats. In charge of four websites Google Adwords Campaigns, Pay-Per-Click (PPC) Campaigns and measured the campaigns success using Google Analytics tools. Developed content optimization strategies, in accordance with Panda and Penguin Google Search Algorithms. Supervised booth design, setup, and marketing materials at 10 American Justice Association conferences. Senior Marketing Manager MGMC Inc., Richmond Hill, ON Developed and executed online presence for various clients; successfully marketing their products and services. Led successful marketing campaign to launch Ecocarrier’s soft phone: Q-PC2FONE. Developed Press Releases and article syndication for a variety of clients. Created customized SEO and SEM campaigns for each client depending on their online products, services and target audience requirements. Efficiently provided clients with Search Engine ranking solutions, including: Site Review, SEO Assessment, Strategic Link Analysis Report, Keyword Research and Assessment, editing of web copy, monitoring of Search Engine Rankings, Link Maps, PathMaps, dynamic site mapping, SEO tools, project communications, and status. Successfully enhanced product exposure to clients with execution and management of mobile marketing initiatives, including: SMS, MMS, mobile videos, and mobile banners. Produced Single Opt-in and Double Opt-in lists to promote products and services, and developed successful targeted marketing campaigns for Click-to-Video—“watch the video on your phone.” Represented clients at tradeshows and public events, including: ITB, CeBIT, Mobile & Digital Show, COMEX, MIPTV, Futurecom, AITEC Kenya ICT Congress, and presented at the International Travel Show in Berlin. Senior Marketing Manager Jump TV Inc., Toronto, ON October 2008 – August 2010 April 2007 – October 2008 Increased revenue by 60 per cent with implementation and management of e-commerce marketing campaigns. Measured, analyzed, and reported on various web trends, demonstrating the effectiveness of each marketing initiative. Resulted in a 30 per cent increase in traffic and revenue within three months of implementation. Reduced subscriber’s acquisition costs (SAC) and increased ROI by conducting ongoing performance measurements, KPIs, SAC and acquisition revenue per user (ARPU). Initiated and managed JumpTV’s (and partners) web analytics for content streaming and user navigation. Working with key stakeholders: identified, evaluated, and documented website reporting requirements. Translated into functional specifications, addressed business requirements, and participated in ongoing implementation of requirements. Increased web traffic by 120,000 through identification of various targeted audiences and implementation of free subscription using: mobile gifting, SMS sweepstakes, and IPTV content blogging. Reduced marketing budget spent by $30,000 per month via utilization of distribution partners’ marketing resources and budgets, and bartering marketing initiatives in return of online advertising on JumpTV’s websites. Marketing Coordinator at Group of Goldline, Toronto, ON Feb 2004 – March 2007 MARYAM GOLABGIR 416-629-9876 TECHNICAL EXPERTISE Graphic Design: Adobe Photoshop, illustrator Video Streaming: Windows media encoder 9, AVS Video Media Editor, Converter, Remaker 35, Content Digital rights management (DRM) authentication tools, Youtube Editor, Flash, MPEG4, MPEG1, MPEG2, QuickTime, and Real Web Programming: Macromedia Dream weaver 8, wordpress, Joomla Online Reporting: Crystal reporting, Nielsen, NetBanks, Web Trends, Titan, Narrowstep, Google Analytics, OAS, Limelight, Google Adwords, Dart, Accipiter, Comscore Other Applications and Skills: Microsoft Office suite (Word, Excel, Access, PowerPoint, Project, FrontPage) EDUCATION & PROFESSIONAL DEVELOPMENT Bachelor of Science in Business Administration, BSBA, Major: Marketing University of Windsor, Windsor, ON, 1998-2001 Learn with Google: Mobile Ads, Google Display Network, Google Analytics, and GoMO for publishers. Search Engine Strategies Conference & Expo’s workshops: PPC Diagnose, Driving Targeted Traffic to your Site, Optimizing Conversion Funnels, SEO Dos and Don’ts, Global Social Media Meet, From Mobile PPC to Mobile CEO, Site Architecture to Maximize Usability, and Video Optimization. MARYAM GOLABGIR 416-629-9876