AN ADDRESS BY THE DIRECTOR OF TOURISM MR. BASIL SMITH TO THE LIONS CLUB OF NEW KINGSTON Knutsford Court Hotel Monday, 2007 January 29 Salutations I am grateful for the opportunity to address you this evening. I truly appreciate the value of civic organizations such as yours to our society. The various charity works that you are involved in, including feeding and providing shelter and medical care for the poor and indigent are admirable. It is a pleasure to address civic-minded persons such as yourselves and am delighted that you have an interest in developments within the tourist industry. The two main issues that are current within the industry are the introduction of the CARICOM Special Visa for Cricket World Cup and the implementation of the new US passport regulations for traveling Americans. ahamilton Page 1 07/03/2016 Recently, I spoke to the Kiwanis Club of West St. Andrew about the visa issue and am glad that I have another opportunity to speak on the matter again. We are less than fifty days away from staging a major world-sporting event and it is critical that I use every chance I get to clear the air on this one. Due to security reason, CARICOM Heads made a decision to introduce the Caricom Special visa on a temporary basis during the staging of Cricket World Cup. This requirement is in effect from February 1 to May 15 and allows travelers freedom of movement within regional states to enjoy the tournament. As such, a CARICOM Single Domestic Space was created, allowing different Caribbean states to effectively operate as one nation for the purpose of the World Cup. The 10 Caricom states that are a part of the Single Domestic Space include: ahamilton Page 2 07/03/2016 Antigua and Barbuda, Barbados, Dominica, Grenada, Guyana, Jamaica, St. Kitts and Nevis, St. Lucia, St Vincent and the Grenadines and Trinidad and Tobago. Nationals of all countries except Canada, France, Germany, Japan, Ireland, Italy, South Africa, Spain, the Netherlands, United Kingdom, the United States and all CARICOM nationals except Haiti, will be required to obtain the CARICOM Special Visa to enter the host countries during the four-month period. Effectively, only about 5 per cent of our visitors, mainly in European nations would be affected by this requirement. We recognize that this DOES pose some inconvenience, and WILL result in some fallout. As such, we were careful to put measures in place to minimize the impact. These include: ahamilton Page 3 07/03/2016 1. Reduction in the visa processing time from 3 weeks to 3-4 days. 2. A 24-hour hotline had been established to allow airlines to contact Immigration authorities on any emergencies. 3. This supplements the online visa application and query system, already established at http://www.caricomimpacs.org/ 4. Liaison persons have been established at the Caribbean Tourism Organization (CTO) for Communications and administration issues with the media and with the travel trade. 5. A virtual information and exchange hub will be established to enable a constant flow of key information with tourism stakeholders. 6. CTO is working with the developers of the visa application and information site to make it more user-friendly. 7. Applications may now be submitted to all Jamaican embassies in Europe for processing and delivery to one of the visa issuing sites. ahamilton Page 4 07/03/2016 8. Member of the Single Domestic Space will communicate directly and promptly with all key tour operators who serve the region through their respective territories. In fact, here in Jamaica, the Tour Operators have been involved in all the discussions since the regime was announced. Additionally, a meeting was held in Aruba at Caribbean Marketplace to address all the concerns of the tour operators. The visa fee for children twelve years of age and younger was waived, though, application is still necessary. Contrary to what has been stated, the visa process is not a tedious one. To apply for the passport persons will need: A valid passport, two passport photographs and the passport fee. Though visas can be issued to passengers on arrival in Jamaica, all efforts will be made to ensure that persons are issued with their Caricom visa before departure from their home state. ahamilton Page 5 07/03/2016 As stated earlier, the other issue of concern is the newly introduced passport requirement for US citizens returning from a visit to the Caribbean. This came into effect on January 23. According to the regulations, all persons, including US citizens travelling by air between the US and the Caribbean as well as Mexico, South and Central America and Canada will need a passport to re-enter the States. Caribbean/Jamaican stakeholders in the travel and hospitality sectors have been concerned about the implementation of the new rule as it could have a negative impact on their business and subsequently on employment. In addition, the rule, at this time does not apply to cruise passengers entering the US, nor does it apply to US territories such as Puerto Rico and the US Virgin Islands. As such, there are concerns about the playing field being uneven which could work against countries like Jamaica that are subject to the new regulation. In response to this development, the JTB along with private sector partners has initiated a few activities aimed at educating ahamilton Page 6 07/03/2016 persons about the new regulations and reminding and encouraging persons to apply for the document. The initiatives include: • Collaborating with the United States Postal Service in establishing sign-up stations or Jamaica Morning Coffee Breaks at major commuter terminals in the US. The aim of this is to provide information on travelling to Jamaica as well as the new passport requirements. The booths also facilitated on-site application for passport while serving free Jamaican Blue Mountain coffee. • The Passport to Rewards programme was initiated in associations with the Jamaica Hotel and Tourist Association (JHTA) and offers rewards equal to the value of obtaining a passport to US citizens who have “Jamaica” stamped in their new document as their first port of entry. Rewards include: 1) Hotel extension stay 2) Hotel Room upgrade ahamilton Page 7 07/03/2016 3) Gift shop purchases 4) Spa services 5) Golf green fees 6) Photo shop services 7) Shopping 8) Late check out More than 40 properties are involved in this programme. • Media outreach: Information and news releases about the Jamaican passport initiatives have been issued to the US media to build awareness among Americans. In addition, the JTB initiated Paid Search with sites such as google.com, yahoo.com and msn.com to incorporate specific keywords pertaining to the new passport law. • Email Blast to subscribers of various travel magazines and clients of travel agencies, while online travel sites have been providing information to travellers on the need to obtain a passport. ahamilton Page 8 07/03/2016 US Travel agents are continuing to sensitize persons about the new rule and have reported that most of their clients have passports • The JTB will continue apace with its marketing efforts to ensure that business is at least sustained at the current level and that there is no significant downturn in business to Jamaica What has been the impact of our public education campaign? According to information from the Jamaica Passport and Immigration Department, 17 to 21 per cent of Americans visiting the island came without a passport in 2005. In 2006, the ratio fell to between 5 and 8 per cent. Currently, just about 5 per cent of US visitors come to Jamaica without a passport. Information on the Department of Homeland Security’s website indicates that the public awareness of the travel requirement continues to grow. The data revealed that since the week of ahamilton Page 9 07/03/2016 Thanksgiving in November 2006, 83 per cent of US citizens arrived in the US with passports. Current data showed that over 90 percent of U.S. citizens flying to the United States over the past week arrived with passports, according to a release published on the Department of Homeland Security’s website on January 23, the deadline date. Major airlines which service the island, including Delta, Continental and American Airlines have not reported a fall-off in bookings, nor are they seeing a large number of their clients boarding without their passports. In fact, checks by the JTB with these airlines on the day the regulation came into effect found that no-one boarded these aircraft without a passport. Our JTB representative in the mid-west region of the United States, Donnie Dawson reported that US Tour Operators were not experiencing any significant impact on business so far as a result of the new regulation. Notwithstanding, there seems to be a slight softening of business from the mid-west when ahamilton Page 10 07/03/2016 compared to last year, but this may be due to other factors. We have found that there is no definitive or clear-cut correlation between the slight down turn in business and the introduction of the new passport rule. In fact the softening in business could be as a result of a not-so-severe Winter this year compared to last year. In addition we are aware that Jamaica is being faced with greater competition from Cancun this year than it did in 2006. Travel agents have also reported that businesses to competitors such as USVI and Puerto Rico have not spiked significantly as a result of the introduction of the passport rule. It has just been regular business as usual as far as these two markets are concerned. What we are not doing? We refuse to panic. Though we do not wish to trivialize the impact that these two developments may have on the industry our approach is to be ahamilton Page 11 07/03/2016 even more creative in marketing the island. Last year was a record year for Jamaica and our projections are for greater things in 2007. Our 2007 targets are for a 9.5 per cent increase in stopover visitors and a 10 per cent increase during the 2007/2008 fiscal year. We are projecting that the number of cruise passenger visitors will increase by 3.8 per cent this year and by 3 per cent in fiscal year 2007/2008. If these expectations are met, Jamaica stands to earn an estimated US$2.4 from the industry, an increase of about 13 per cent over earnings for 2006. We will not be daunted from this goal. Last year we received more than one million visitors from the US and our expectation is for demand to continue apace from that market. Our goal is ahamilton Page 12 07/03/2016 that CWC will springboard our foray into new markets such as India and Ireland. As far as the JTB is concerned, we will be striving as much as possible to ensure that Jamaica surpasses the gains of last year and to achieve a hat trick of 3 record-performing years in a row. -end- ahamilton Page 13 07/03/2016