KOUSIK SARKAR Email: kousiksarkar7@gmail.com Phone: (M) +91 95317 08716 (L) +91 341 2517050 C/o Mr. Manoj Sarkar, Behind BLRO Office, Sripur Road, Kulti – 713 343, Dist - Burdwan, West Bengal, India Seeking challenging assignments that would facilitate the maximum utilization and application of my broad skills and expertise in making a positive difference to the organization A seasoned professional offering 1.4 years of experience in the IT sector Efficient in planning and implementing various projects facilitating the scope, goals and deliverables to the team Deft in co-ordinating multiple large-scale projects from inception to completion working with cross-cultural teams ensuring optimal utilization of resources leading to overall profitability First rate analytical and problem solving skills dedicated to maintaining high quality standards, planning and managing projects from inception to completion; tendency to thrive in fluid environments while remaining pragmatic and focused Extensive technology knowledge; keen client needs assessment aptitude; client focused approach that fosters trust and allegiance; highly trustworthy, ethical and discreet Possess valuable insights, keen analysis and a team approach to implement best practices to achieve business excellence Highly articulate, demonstrating excellent relationship building, communication and interpersonal skills across all levels including management, employees and external agencies Eager to contribute in a team-oriented environment having inner desire to gel in cohesive team and work for business growth CORE STRENGTHS Project Management Functional Business Analysis Requirement Gathering & Analysis Client Relationship Management Business Development Team Management TECHNICAL SKILLS Java, J2ee, Oracle 10g, UNIX Shell Scripting, C, C++, J2SE 1.4, JSDK 2.0, Apache Tomcat Server, Putty, JCreator, Toad, SQL Developer CAREER CONTOUR IT Engineer, CMC Ltd., Kolkata Key Deliverables: (Jul’10 till date) Responsible for providing technical support and maintenance for GEMS developed by the company Responsible for providing client / customer support and resolving technical issues via E-Mail, phone and other electronic medium Instrumental in training users on usage of systems and applications as related to Internet Instrumental in providing technical support to end users and performing tasks like providing solutions on technical issues along with handling duties like administrating systems by using client-server based applications Key role in leading software development projects with effective management along with evaluating and reviewing project results and statistics Responsible for installation and configuration of computer systems, diagnosing hardware/software faults and solving technical and applications problems Instrumental in establishing good working relations with customers and other in-house professionals Instrumental in mentoring the team and providing guidance in troubleshooting end-user issues with regard to hardware, OS and network connectivity Accountable for co-ordinating management of multiple related projects directed towards achieving strategic business and other organizational objectives Instrumental in building credibility, establishing rapport and maintaining communication with clients and team members at multiple levels Responsible for managing Projects with completion milestones that require dynamic decision-making character with risk assessment and special planning techniques as the project progresses Technical Associate, Tech Mahindra, Pune Key Deliverables: (Dec’09 – Mar’10) Worked as Team member in the Development Team in developing web-based portal for SECR Provided technical support to end users and performed tasks like providing solutions on technical issues Led software development projects with effective management and evaluated and reviewed project results PROJECTS HANDLED #1: Title: PMIM (Personnel Management Information Module) Client: Chittaranjan Locomotive Works Location: Chittaranjan Duration: Mar’11 till date (4 months) Team Size: 12 Platform: Linux Red Hat 5.6 Tools: Servlet, Oracle 10g/SQL Developer, JCreator Description: The project is a HR related software using Servlet as front end and Oracle 10g as back end. Responsibilities: Development and maintenance #2: Title: SECR inet project Client: South East Central Railway Location: Bilaspur Duration: Nov’10 – Jan’11 (3 months) Team Size: 14 Platform: Windows OS Tools: Servlet, Oracle 10g/Toad, JCreator Role: Software Developer Description: The project is a HR related railnet based online application using Servlet as front end and Oracle 9i as back end. The functions of Personnel Management include Manpower Planning, Recruitment, Training & Development, Selections, Promotions, Wage & Salary Administration, Industrial Relations and Staff Welfare. On Indian Railways, the complexities of Personnel Management arise from large size of its labor force, the number of categories and trades into which it is divided and the wide geographical spread of staff. Responsibilities: Development and maintenance #3: Title: GEMS Client: National Games Organization Committee Location: Jharkhand Duration: 1 month Team Size: 6 Platform: Windows OS Tools: SQL / SQL Developer Description: GEMS is a gaming software developed by CMC Ltd for NGOC. Responsibilities: Involved in database Query using SQL ACADEMIA & TRAININGS B Tech with specialization in Information Technology from Netaji Subhash Engineering College in 2008 with 8.34 12th from West Bengal Council of Higher Secondary Education in 2003 with 77.7% Tech Mahindra ITP Summer vacation training in Ardent Collaboration PERSONAL DOSSIER Date of Birth: Linguistic Proficiency: References: 29th June, 1985 English, Hindi and Bengali Furnished upon request