LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. G-SRM System Management of Supplier and Contractor Relations based on the Supplier Relationship Management SAP SEM Solution User Manual Guidelines for Suppliers and Contractors (Self-Registration) Revision 1.0 With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page1/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. Table of Contents Introduction ........................................................................................................................................................ 3 1. Filling out the registration form. .............................................................................................................. 3 2. Sending additional documents concerning the form .............................................................................. 5 3. Receiving a message with a registration code for creating a vendor/contractor account ................... 5 4. Creating a vendor/contractor account ..................................................................................................... 6 5. Creation new users ..................................................................................................................................... 7 6. Processing users ......................................................................................................................................... 9 7. User Own Data Maintenance .................................................................................................................. 10 8. Company Data Amendment/Review ...................................................................................................... 11 9. Password renewal..................................................................................................................................... 12 With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page2/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. Introduction LUKOIL Overseas Holding Ltd. is carrying out the purchase of goods, work and services with application of an electronic Internet-enabled G-SRM System called Management of Supplier and Contractor Relations on the basis of the SAP SRM solution (Supplier Relationship Management) and would like to invite interested suppliers and contractors to cooperate in the mentioned area. The access to the G-SRM system shall be provided to self-registered suppliers/contractors. The self-registration procedure includes the following stages: 1. Filling out and sending the self-registration form; 2. Sending the required documents by e-mail/fax; 3. Receiving a registration code; 4. Creating the account of a vendor/contractor (Contact Person). Note: When following a link to the system, the website may request authentication. Please select a certificate and click on "OK" or "Ignore" and continue the work. 1. Filling out the registration form. The vendor/contractor self-registration form is opened from the corporate site of LUKOIL Overseas Holding Ltd. http://www.lukoil-overseas.uz, or via the following link: https://srm-isulohl.corp.lukoil.com/sap/bc/bsp/sap/ros_self_reg?sap-client=440&sap-language=RU Please fill out all fields of the form marked with * which are mandatory. Please indicate your legal address in the Address Data tab. Other fields may remain empty, but in order to receive more detailed information about the vendor/contractor it is advisable to fill them out as well. Please click on and read the rules of using the system carefully. Confirm your consent to adhere to them. For this purpose tick the box "I agree with the system usage rules". Check the entered data and send the form clicking on . With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page3/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. After that the system will confirm the successful registration. Note: the sent form shall be transferred to the System Administrator who will process it and send to your email the registration code for the access to the site mentioned in the registration form. With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page4/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. If the form was filled out incorrectly, after clicking on the system will alert you about an error. In this case you need to correct the error and send the form again. Possible errors when sending the form: Type Error description Error/blank field Please select the language for filling out the forms Error/blank field Please indicate the name of your company Error/blank field Please indicate your e-mail address Error/blank field Please indicate your phone number Error/blank field Please indicate the city Error/blank field Please indicate the postal code Error/blank field Please indicate the country Error/blank field Indicate at least one product category For discarding the entered data click on 2. Sending additional documents concerning the form After the registration form is sent you need to send a set of additional documents (according to the list posted in the corporate site) by e-mail to the address of the vendor database administrator vendors@lukoiloverseas.uz indicating the following in the "Subject:" field of the message: "Package of documents for registering in the G-SRM system." If an incomplete package of documents is submitted, the application can be rejected without examining the merits of it. 3. Receiving a message with a registration code for creating a vendor/contractor account After the registration form is processed, a message indicating the registration code and links for entering the system will be sent to your e-mail address mentioned in the registration form. With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page5/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. Please follow the link provided in the message and create your own account in G-SRM, create your login name and password for entering the G-SRM system, which will be known to nobody but you. Note: The first created account of a vendor shall have extended authority and will provide for creation/maintenance of additional accounts of the vendor/contractor, as well as for allow the vendor/contractor to edit its details on its own. In more detail this is described in the company site, in the guidelines for maintenance of a vendor's accounts and details. 4. Creating a vendor/contractor account The link mentioned in the received message leads to a form of creating an account; the registration code will be inserted automatically. Please fill out all fields marked with * . Other fields may remain empty, but in order to receive more detailed information about the contact person of the vendor/contractor it is advisable to fill them out as well. Please the rules of using the system carefully. Confirm your consent to adhere to them. For this purpose tick the box "I agree with the system usage rules". Check the entered data and click on . Note: please be careful when filling out the Time Zone field; it shall be mentioned correctly for the relevant region, otherwise the due dates of procurement may be reflected incorrectly. The user name shall be entered as Last Name and Initials, e.g. IvanovSV. With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page6/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. After clicking on , in some cases in the next window the system may request to change the password. In the Current Password field enter the password indicated in the course of self-registration. In the New Password line enter a new password. In the Confirm New Password line repeat the new password. Click on “Change” Click on “Next” 5. Creation new users To create additional user choose Create user in the menu bar: With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page7/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. In the section General User Information fill in mandatory fields (marked by *). To assign the new user to participate in RFx please choose role Z_ECC60_1801_00302 Vendor in the section Roles. Please also fill in the fields in the section Contact information (these fields are not mandatory). It is important to specify the correct time zone in the section Settings. The correct time zone is important for RFx’s time schedule. Then press It is possible for the new contact person to participate in RFx once it has been saved. With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page8/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. 6. Processing users For processing users press Find User in the menu Administration: You can use any field for searching. It is possible to specify some part of the word, in this case you should use symbols *. For example: If you know the part of a last name please specify *smith* In order to view the list of all existing users please leave the searching fields blank. Then press The result will be displayed as a list with options to process an user: display, edit, copy, lock/unlock. With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page9/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. Options description Option Description Display Edit Copy Lock Unlock Lock indicator Lock indicator Note To view a contact person’s details in display mode To change a contact person’s information in edit mode To create new contact person by copying existing one. To lock user. Locked user has no access to the system. To unlock user. Unlocked user has access to the system. User is not locked User is locked 7. User Own Data Maintenance To process own data press Own Data in the menu Administration: The data of user, which logon you use to enter the system, will open. To amend the data press then the system will allow you to amend the data. With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page10/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. After all changes press to save your amendments. 8. Company Data Amendment/Review To review a company data press Company Data in the menu Administration Company data will open in displaying mode. To correct/amend data please send request with amendments description to SrmHelp@lukoil-overseas.ru With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page11/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. 9. Password renewal If you’ve forgotten your password/user ID to enter SRM you are able to renew it. Please use service Help for this purpose. With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page12/13 LUKOIL IMS LOHL Project OVERSEAS HOLDING LTD. Choose one of the options: Enter your e-mail and press Save The system will inform you that your password change request has been received. New password will be sent to your e-mail. You can also review user ID which has been used for password change request: System message while entering SRM with the new password With regard to technical issues please write to the following e-mail address: SrmHelp@lukoil-overseas.ru Page13/13