IS 351, Global Business Data Communications (Prerequisite IS 243) School of Computer Science and Information Systems Pace University Spring 2002 PROFESSOR: Namchul Shin, Ph.D. OFFICE: 156 Williams Street, 12th floor OFFICE HOURS: Monday 1:00-2:30pm; Tuesday 1:00-3:30pm; Wednesday 5:30-6:00pm and 8:40-9:10pm. PHONE: (212) 346-1492 EMAIL: nshin@pace.edu CLASS HOURS: M 2:30-3:25pm W 2:30-4:30pm COURSE DESCRIPTION This course provides a broad overview of the key managerial and technical issues surrounding the design and use of telecommunications in organizations. This overview includes knowledge of specific technologies that are used for computer-mediated communications. The telecommunications industry is changing rapidly; therefore, the course concentrates on fundamental principles as well as on the features of specific technologies. Required Text: Applied Data Communications: A Business-Oriented Approach, 3rd edition. James E. Goldman, John Wiley and Sons, 2001. COURSE OBJECTIVES Specifically, the course objectives is to help you develop the following skills and abilities: The ability to participate in designing telecommunications networks to support today's business activities involving individuals, groups, corporations and inter-company communications. These include intranets, internets, extranets, local area networks and wide area networks. You will have a basic understanding of enterprise network architectures that support data, video, voice, radio, multimedia and distributed client/server communications that form the infrastructures for today's organizations. You will be able to identify the managerial issues involved in telecommunications innovation. The course doesn't focus on programming network management systems. You will be fluent in analyzing web applications, although the focus of the course is neither the Internet nor the Web. COURSE ADMINSTRATION The course couples in-class discussions, case analyses and lectures with several assignments, including written case analyses and a group project in an organization of your choice, and exams. Course grade consists of three exams (50%), homework assignments (20%), a final group project (20%), and class participation, including attendance (10%). Students are expected to read the text materials before class. 1 You must participate in class discussion. Class participation is part of your grade. If you disrupt the class for any reason, points will be taken from your participation grade. Students must submit assigned homework exercises at the beginning of class on the date the homework is due. Homework handed in anytime after class has begun is considered late. In fairness to all students, late homework will be penalized one point for each calendar day it is late. Under no circumstances will homework be accepted after three days from the due date. Keep all returned assignments; if there is a dispute about an assignment you must have the assignment. All work that submitted for a grade must be professional in appearance. Written materials must be typed; diagrams must be drawn using a template or a straight edge. Sloppy, unreadable, or unprofessional work will not be accepted. Appointments are not necessary during office hours; however, if you make an appointment, I will reserve that time for you. If you make an appointment and find that you cannot keep it, please call and cancel the appointment. CASE ANALYSES You will prepare one case in writing (three pages) – one out of eight cases (Chapters 1, 2, 3, 4, 5, 6, 8, and 9) Guideline for a good written case analysis: In one or two paragraphs, briefly introduce the company, the activities the company has performed or changed, the issues that you will discuss, and the relationships of the issues to the class issue being studied. In one or two pages, explore the impacts of the above activities and the expected and likely impacts for the future in the company. In the final paragraph, explore the lessons learned from the company’s experience, and what different or additional activities the company should undertake. GROUP PROJECT The project will be 6-9 pages including diagrams. Try to keep within maximum of 12 pages. The guideline will be distributed separately. Students work in-groups of 6-7 on the project. COURSE SCHEDULE The following is a tentative list of topics we will cover week by week this semester. This schedule may be modified as we progress. Note: We will not be covering the sections called “In sharper focus” or “Applied problem solving” unless they are specifically assigned. 2 Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Date 1/23 Topics Course Overview Chapter Readings 1/28 1/30 2/4 2/6 2/11 2/13 2/18 2/20 2/25 2/27 3/4 3/6 The Data Communications Industry Chapter 1 Voice Communications Concepts and Technology Data Communications Concepts Chapter 2 President's Day - No Class Basic Data Communications Technology Basic Data Communications Technology Exam #1 LAN Architecture Chapter 4 3/10 ~ 3/17 Spring Break 3/18 3/20 3/25 3/27 4/1 4/3 4/8 4/10 4/15 4/17 4/22 4/24 LAN Hardware Chapter 6 LAN Communications Protocols and Operating Systems WAN Concepts, Architectures, and Services Instructor at Conference – No Class WAN Concepts, Architectures, and Services Exam #2 WAN Concepts, Architectures, and Services Internetworking Internetworking Network Security and the Internet Case Analysis Report Due (Individual) Network Security and the Internet Project Report Due (Group) Study Day Exam #3 Chapter 7 4/29 5/1 Final Week 3 Chapter 3 Chapter 4 Chapters 1,2,3,4 Chapter 5 Chapters 8 Chapter 8 Chapters 5,6,7 Chapter 8 Chapter 9 Chapter 9 Chapter 13 Chapter 13 Chapters 8,9,13 Global Business Data Communications School of Computer Science and Information Systems Pace University Student Information Sheet Name: ___________________________________________________________________________ Address: _________________________________________________________________________ Phone: __________________________________ (home/work) Email ________________________ Major: CS IS or Other(______________) Year (1st, 2nd....) _____________________________ Please list any other courses in information systems that you have taken at Pace or elsewhere. Please list any work experience you have in the area of information systems or networking. What are your goals for this course? 4