END PROJECT REPORT Project Title: Project Reference: RIEP Work stream Report Author: Date: Whole Life Value CF04 Construction & Asset Management Tony Gale 15 July 2011 End project Report Purpose The purpose of this report is to: Review the Project using the PID as a baseline comparing the planned project to the actual, delivered project, and determine what has not gone to plan and the impact of this. Ensure that the lessons learnt from the project have been captured, reviewed and disseminated. Provide assurance that all risks, issues have been closed or transferred. Confirm that hand over actions have been agreed. Articulate the position with regard to draw down of RIEP funding. Confirm that the project is on track to meet the desired outcomes and set a post project implementation review date. How to Use this Document This document contains a series of different questions which are designed to compare what the project actually achieved against what was originally planned. The questions will also capture what went well and how this learning can be shared more widely. Any text in italics provides further guidance to help answer questions. Please answer questions as fully as possible. Most sections will be relevant to all projects but there might be some exceptions. If you are in doubt, please contact your Programme Manager to discuss. Page 1 of 7 Table of Contents Page 1 End Project Report History 1.1 Revision History 1.2 Approvals 3 2 Background 3 3 Reasons for closure 4 4 Project Performance 4 5 Risk analysis 5 6 Lessons Learnt 5 7 Post-Project Review 6 Page 2 of 7 1 End Project Report History 1.1 Revision History Revision date Previous revision date Summary of Changes Changes marked First issue 1.2 Approvals This document requires the following approvals. Internal (Local Authority) Approval Name Signature Tony Gale (Andrew Jarvis) Title Date Issue of Version Project Manager (now left – n/a) Project Sponsor SW RIEP Approval (Sign off to be managed by RIEP Programme Manager) Name Signature Title Date Issue of Version Programme Manager Programme Board SMT 2 Background What were the original goals, objectives, and success criteria? The original goal was to develop an approach which would help local authorities to deliver better whole life value on construction projects through a balance of improved service outcomes and long-term cost efficiencies. The original objectives were to develop a model which would take a construction project from initiation to the sign-off of a concept design optimising whole life value considerations; to test this model with a pilot project; and to produce and publish a working document comprising a Decision-Maker’s Guide and a practical guide and toolkit for Project Teams implementing such an approach. The success criteria were to demonstrate how local authorities could improve the achievement of service objectives for construction projects; how they could reduce whole life costs; and how they could achieve improved sustainability outcomes. Page 3 of 7 3 Reasons for closure The whole life value model has been developed and the guide (“Achieving Whole Life Value”) has been published. The project objectives have been met and the promised outputs have been delivered. A limited amount of funding remains, which might be used to promote the use (and possible further development) of the project with a wider user-base, possibly through the NIEP. 4 Project Performance State the original aim of the project: Did the project achieve what it set out to? Was it successful? If not, why and what elements weren’t successful? What is the impact of this? The original aim of the project was to provide local authorities with a means of identifying and quantifying whole life value in construction projects, with a view to improving performance in this area. The project has been successful insofar as we developed and tested the model in the context of the pilot project, with a positive response from the project team as to how valuable they found it. We have also published the documentation to make it available for use on other projects. This has been reviewed by the COPROP SW Cost &Performance Management Group which was involved in initiating the project at their meeting 8th June 2011. The Group confirmed that the model as presented met their expectations, and that the documentation would be very useful for use with appropriate projects. However, the recent massive cutback in capital programmes means that there are far fewer opportunities to use these tools on new projects. It was a matter of regret that we were unable to compare two design options on the pilot project, as this would have enabled us to demonstrate and test the “quantification” elements of the model more effectively, and to examine how project teams use this information to achieve better whole life value (i.e. would they base their choice on the option “recommended” by the Whole Life Value model? Could we demonstrate quantifiable savings, as a result?). This aspect of the model remains untested, although we are confident that it could be used effectively. The model as developed only covers the initial stages of the project lifecycle. It would be beneficial to develop and test further modules to carry through the whole life value principles and to generate further benefits. Page 4 of 7 Milestones Performance How did the project perform against its forecast timescales. Complete the following table to illustrate how the milestones were delivered. Key Milestone WP1 (Work Package 1) : Draft WLV Methodology / Route Map documentation (March 2010) WP2 : Select Reference Group to review the WLV Methodology / Route Map; collate and analyse comments; amend draft as appropriate (April 2010) WP3: Identify stakeholders for Pilot Project; Process preworkshop questionnaire; arrange and hold Value Management Workshop 1 (VM1); compile and publish workshop report; review process and outcomes with stakeholders (June 2010, subject to programme for pilot project) WP4 : Arrange and hold Value Management Workshop 2 (VM2); compile and publish workshop report; review process and outcomes with stakeholders; amend draft Framework incorporating learning from VMs 1 and 2 (by September 2010, subject to programme for pilot project) WP5 : Present amended Framework to Reference Group; collate and analyse comments; present final version and associated documentation to SW IEP / COPROP Construction & Asset Management group (November 2010, subject to timetable for previous Work Packages) Project completion Report to Inform Project Closure Annual report on project* benefits delivery (as at 31/03/2011) Forecast date 31/03/10 30/04/10 Actual date 31/03/10 30/04/10 Impact Positive response from all parties Good response from Reference Group – helpful changes incorporated in documentation Useful workshop session with Pilot Project Team. Learning points incorporated in documentation. 30/06/10 30/09/10 30/06/10 30/09/10 30/11/10 08/06/11 31/12/10 31/01/11 Mid April 11 date TBA 15/07/11 15/07/11 Less effective workshop (key participants not available), but useful test of model. Substantial work to produce “user-friendly” final version of documentation. Significantly delayed by dissolution of SW IEP / COPROP Construction & Asset Management group and nonavailability of Cost & Performance Management Group until June 2011. Follows late completion of WP5 As above n/a Page 5 of 7 Outputs On time List each output delivered Develop WLV model Publish “Achieving Whole Life Value” guide √ √ Was the output delivered To agreed quality Within budget √ √ √ √ Outcomes List the outcomes that can be assessed at this stage. (Others will be assessed at the Post Project Implementation Review). For the reasons stated above, we are unable to point to any quantifiable “outcome” benefits. We continue to believe that there are substantial benefits to be gained from using the model, but unless and until authorities choose to do so, this remains as untapped potential. What benefits have been achieved? Value for Money (i.e. on-going year on year savings) Non cashable savings (i.e one off financial savings) Performance improvements – model available for use, significant potential for improvements in process, outputs and outcomes related to capital projects. Is the project on track to deliver the remaining planned outcomes? If not, why not? What is the impact of this to the RIEP priorities? Scale of benefits massively reduced by major cut-backs in capital programmes, but potential remains “proportionately” as before. 5 Risk Analysis Closing Project Risk Register / Handing over open risks Are all the Risks identified on the Risk Register/Log/Template closed? Yes For those that are not, have owners been identified actions to manage into the future? n/a Have those risks that may affect the operational use of the outputs been articulated? Yes (see above) Assessment of risk capture Did any risks arise that had not been captured? If yes, why? What was the impact? o Prof John Kelly (WLV consultant, key member of project team) was unavailable due to health problems in the early part of 2010. He arranged for suitable “back-filling” during his absence, which worked effectively o There were important “absences” from the second workshop with the pilot project team. The Gloucestershire CYPS rep was unavailable due to Page 6 of 7 restructuring issues, and a key client member (parent representative) from the school pulled out at the last moment. This diminished the effectiveness of the workshop. 6 Lessons Learnt What went well? o Development and testing of WLV model o Consultation with the Reference Group o Production of the documentation What did not go so well? o Decision of pilot project team not to go with “Option Appraisal” (ie early choice to adopt one option) o Key players absent from second workshop o Lack of opportunity to test model on further projects, to date What was lacking? o Full commitment of all parties to pilot project o Availability of second pilot project (as originally intended) to compare and contrast o Involvement of SW IEP Construction & Asset Management team in later stages of the project, due to close-down of programme Page 7 of 7