1 GEORGE MASON UNIVERSITY Health Systems Management Program Capstone Practicum Project Course HSCI 710 Academic Course Faculty TBA Background Health Systems Management Degree Program Overview The aim of the Masters of Science in Health Systems Management is to prepare working professionals in the Health Care field with the knowledge and technological tools necessary for executive management of health related organizations, as health policy analysts or managers of information system application in healthcare. Curriculum/Program of Study The curriculum is designed to prepare health professionals with knowledge, skills and abilities that serve as a basis for continuous professional growth in Management practice. The curriculum integrates a wide variety of concepts selected from a variety of disciplines: Business management, economics, philosophy, organizational behavior, information technology, social psychology, public policy and law as they apply to leadership and management of health systems and stewardship of relations with professional providers, consumers, regulators and policy makers. A detailed description of courses is contained in the final section of this information document, beginning on page 3. Practicum Course Information Objectives of the Management Practicum Project Course The capstone practicum is a vital part of the curriculum, where students function as an integral member of an organizational entity and work 20 hours per week to complete a project assigned by the agency. The objective of the practicum project course is to enable students to build on their theoretical preparation to: 1) Develop leadership skills, management skills and systematic problem/issue analysis skills through direct participation in management activities in a business or health related organizations; 2) Obtain practical information and knowledge about various aspects of developing products, analyzing opportunities and managing various aspects of work in business/ health related enterprises, or public policy making entities; 3) Utilize research, communication, presentation and writing skills to complete a project deliverable as requested by the host agency. Practicum Supervision Students are supervised in the practicum by the academic advisor and a host agency preceptor/mentor. Duties for the faculty advisor and agency preceptor follow: Responsibility of the GMU Faculty Advisor (TBA) Work with students to: 1 2 1. Clarify and understand the objectives of the practicum; 2. Develop individualized goals for the practicum; 3. Recommend texts, readings and other resources as appropriate to the setting and the problem/work under study; 4. Maintain regular contact with the student during the practicum; 5. Be available to preceptor on an as needed bases during the practicum; 6. Evaluate the student’s final deliverable and obtain feedback from preceptor to determine grade for the course. Responsibility of the Preceptor/Mentor (Host Agency Preceptor) 1. Identify a suitable project, based upon initial identification of a specific management problem area or opportunity issue (likewise for a health policy issue); 2. Provide recommendations to the student to obtain a self-directed orientation to the agency/organization; 3. Discuss with or involve the student in relevant organizational meetings; 4. Meet regularly with student during the practicum (minimum of every three weeks). Meetings should allow for discussion of the preceptors current assignment(s) and ongoing challenges and issues impacting the host agency. Should include a discussion of the students project (i.e., progress); 5. Upon course completion, give feedback to the faculty advisor on the student’s practicum performance. Student Orientation, Project and Access to Meetings A major component of the practicum is the assigned project that gives practical experience to ensure that the student gains a well-rounded experience. The project should be sufficiently complex and comprehensive to afford adequate contact with a variety of different situations and with various departments and or stakeholders. It is recommended that the project assigned would allow the evaluation and resolution of a specific management/organizational issue or to develop a proposal or background document related to a particular organizational need or opportunity. Upon identification of the project, the student will prepare a statement of work to be completed and a detailed description of the final deliverable. The student will also identify with input from the preceptor, the frequency and form of regular progress reports (including interim project reports) that the preceptor and agency may expect. Access to Agency/Organization Meetings The student can benefit by attendance at a variety of meetings within the organization and in the community. Students have been instructed that the subject matter discussed at all organizational meetings and related to all institutional correspondence and data is sensitive and always deemed confidential. Student’s Background Preparation for the Practicum Project Course 2 3 Prior to the practicum, students have completed all program course work As a result of prior working experience in the health field and in academic courses to date, students are prepared to independently assume a project of complexity and importance to the organization assigned. Academic courses that students will have completed are described in the section that follows: Academic Course Descriptions Course Number PUAD 620 (3:3:0) Course Title: Organizational Behavior A lecture and seminar course in which students explore management and leadership theory applied to roles and strategy in complex organizations. Students integrate and apply selected leadership and organization theories to analyze organizations. The utilization of organizational analyses as Action Research and its use by practicing executive managers in health care organizations is prioritized. Course Number: HSCI 701 (3:3:0) Course Title: Quantitative Decision-Making/Biostatistics in Health Systems Management A survey course using an epidemiological framework to explore selected quantitative methods in addressing management problems and decisions in health care systems. Students acquire skills in the application of analytic techniques as employed to support decision making in health care systems related to cost-benefit analysis, reducing clinical variability, program and decision analysis using system and population based data. Also the application of forecasting, linear programming, and selected biostatistical techniques as applied in management of health systems is covered. Course Number: HSCI 702 (3:3:0) Course Title: Managerial Accounting in Health Care Organizations A practical examination of the controllership function in health care organizations and systems (profit and not for profit) with emphasis on policy formulation and evaluation of performance, including cost methods and systems, measurement criteria, and managerial planning, methods and techniques. Course Number: HSCI 703 (3:3:0) Course Title: Financial Management of Health Systems An examination of the tools and methods of financial management in Health Care organizations and systems with emphasis on allocation and use of funds; costs and constraints of alternative source of funds and the application of financial decision instruments and their effect on operational management and market value. Course Number: HSCI 704 (3:3:0) Course Title: Contemporary Issues in Health Systems Leadership and Management Analysis of management theory and practice from recently evolving works that identify, analyze and resolve strategic organizational problems and issues in health care systems. Applied leadership strategy to effectively manage a variety of critical issues in health are systems, such as: Organizational development, change management, human relations and diversity, quality management for organizational and clinical effectiveness, technology management, management of conflicting constituencies, delivery system redesign and applied health services research is covered. Course Number: HSCI 705 (3:3:0) Course Title: Strategic Management and Marketing in Health Care The purpose of this course is to develop executive skills for strategic decision making through the use of marketing based tools and techniques as applied in Health Care Systems: Strategic planning, market research and opportunity/risk analysis, customer assessment, market segmentation and life cycle assessment for health care services in managed care and non-managed care environments. Course Number: HSCI 706 (3:3:0) 3 4 Course Title: Integrated Health Systems Management Exploration of emerging structures for financing and delivery of comprehensive health services in integrated health systems. Successful development and management of alliances, provider hospital organizations and managed care systems with an emphasis on strategies for vertical integration, community partnering, contract negotiation, governance and management of antitrust situations. Course Number: HSCI 707 (3:3:0) Course Title: Health Care Management Policy, Law and Ethics A survey course that prepares Health Care executives to understand selected legal and ethical principles as applied to complex decision making and policy analysis in the management of health care organizations and systems. Legal relationships (torts and contracts) and ethical references will be used for selective managerial application in the analysis and management of organizational and clinical dilemmas, statutory and regulatory trends and the management of scarce resources and interdisciplinary teams in Health Systems. Course Number HSCI 708: (3:3:0) Course Title: Health Informatics An introduction to Health/Medical Information Systems with emphasis on systems analysis and design to support managerial and clinical communications and decision-making. Explores trends and innovations in information technology and systems, focusing on the managerial oversight of healthy/medical information systems. Includes review and analysis of the issues and uses of databases and database management systems for clinical and managerial transactions and decisions in healthcare organizations and integrated health systems. Course Number: HSCI 709: (3:3:0) Course Title: Quality Management of Health Services Examines the operations research and quality management functions of a Health Care/Service Organization from a strategic viewpoint. From the perspective of the Healthcare Manager, explores the contributions of operations research and quality management to improve delivery and production of Health Services and Business processes. Explores contemporary performance measures (quality and productivity) useful for improving process performance and selected decision support system methods from operations management. Number: HSCI 715: (3:3:0) Course Title: Health Economics The emphasis of the course is to give Healthcare managers an understanding of economic efficiency in the US health system. Microeconomic methods are used to examine markets and resources in health and medical care. Health care is examined as a commodity and the demand for health and medical care services, provider behavior, and the function and behavior of insurance markets is explored. Current topics such as financing arrangements and trends, insurance reform, rationing, price regulation and provider competition are included. Economic justification of the Government role and involvement in financing and regulating health care is examined through historical and current health reform proposals. Number: HSCI 712: (3:3:0) Course Title: Health Services Research Students will learn the role of Health Services Research in policy and in evidence based management and clinical practice. Students will learn to formulate a problem, to conduct online searches of published literature to describe the state of knowledge in the field, to conceptualize the research project, to conduct analysis so secondary data, to design an experiment, and to conduct evaluation research. Students will learn to organize presentation of research and methods of feedback. Course includes analysis of secondary data. Course Number 710 (3:2:6): Course Title: Health management Practicum Prerequisites: Last semester of program (completion of all course work except HSCI 712 Catalog Description: 4 5 A field practicum in health management, problem analysis and project management in a Health related organization. Individuals or learning teams define a complex problem in the assigned facility and conduct an analysis of the problem with recommendations for management decision action. Analysis of the problem provides the context in which theoretical concepts and management skills are applied to conduct the project. Practicum seminar uses case study analyses to explore problem solving approaches in a variety of situations and Health Care/Service Organizations. Course Objectives: 1. Apply theory selectively, to explore and analyze organizational behavior, leadership, management, policy and infra-structure in the Health Care/Service Organization; 2. Demonstrate effective functioning as a member of a learning team to conduct an organizational project; 3. Utilize selected managerial and administrative skills to conduct a problem focused analytical project for the organization; 4. Selectively employs data collection methods (i.e. from marketing, operations research, quality management, epidemiology) to qualify/quantify the problem and feasible options; 5. Based on the results of the problem/organizational/market analysis, and considering the Organization's strategies and resources, recommends one or more feasible courses of action for implementation; 6. Analyzes pertinent interdisciplinary literature and research findings for significance/application within the context of the practicum project and case study analyses. 5