INTERNATIONAL MARKETING (MKTG 4113) Spring, 2014 Sarath A. Nonis Room: Email: BA 402E, snonis@astate.edu Phone: (870) 972-3430 Office Hours: Tuesday & Thursday 8:30 – 9:30 & 11:00– 12:00 Wednesday 9:30 – 12:00 a.m., 1:30 – 3:00 p.m. and by appointment. Course Objective The international marketing course is designed to provide students with (a) familiarity with the problems and perspectives of marketing across national boundaries and within foreign countries; (b) insights into environmental perspectives of doing business outside the home country; (c) analytical ability to make marketing decisions facing all firms (exporters, licensor/licensee, joint venture firms, firms with overseas subsidiaries) engaged in business outside the U.S.; and (d) knowledge of tools and practices for structuring and controlling marketing programs related to overseas business. Specific Pedagogical Objectives 1. Gain perspectives of global marketing; how is it different from domestic marketing? 2. Theoretical foundations of international/global trade 3. Develop an understanding of international organizations and agreements and how they affect trade and global marketing decisions. 4. Develop skills in analyzing economic and non-economic (i.e., political, legal, cultural etc.) factors for identifying, evaluating, and approaching foreign marketing opportunities. 5. Become familiar with alternative schemes for segmenting the global market. 6. Develop skills in formulating product, price, distributions, and promotion strategies in the context of business outside the U.S. For example: (a) Product: opportunity and need for product adaptation; (b) Price: uniform pricing worldwide vs. differentiated price; (c) Distribution: differences in overseas distribution arrangements, and choice and appointment of middlemen, and; (d) Promotion: transfer of U.S. advertising copy overseas and media selection. As always, one will get as much out of this course as one puts in; so your active involvement in the course is essential for most positive experience. Please note that your instructors’ role is to facilitate learning; real learning will require a joint effort by all in the class by applying and extending the ideas introduced through the course material and class interaction. Text Book International Marketing by Philip R. Cateora, Mary C. Gilly, & John L. Graham. 16th Edition. McGraw-Hill/Irwin publishing Course Format The course will consist of lecture, discussion, assignments, guest speakers, and case analyses. Class time will be used to supplement the text book material with discussion of current events. You are expected to come to class fully prepared by reading the assigned chapter material for the day before class. You are expected to participate during the lecture. Participation grade will take into account not only the quality of your comments but also your preparation. The course will encourage active involvement of each and every student. Given the format of the course, class attendance is mandatory. Please be on time for all classes. Late arrivals distract the class and send a poor signal to all. Recommended Outside Reading The Economist, Businessweek, Wall Street Journal, Harvard Business Review, Business Horizons, Financial Times, and other periodicals with international content. I will also be assigning articles from some of these sources for you to summarize for submission and for in class discussion. Some "Do"s and "Don't"s DO: *Attend classes regularly and take class notes diligently *Submit assignments on time *Participate enthusiastically in class discussions *Ask questions when you do not understand *Work hard and earn a good grade DON'T: *Ever miss an exam or a quiz unless absolutely necessary. If you have to miss one, please notify me before, and not after. Course Requirements & Grading Your final grade will be based on your performance in the following activities: Weight Points + First exam 15% 150 + Second exam 15% 150 + Third exam 15% 150 + Assignments (group & individual) 20% 200 + Quizzes 15% 150 + Current event article s 10% 100 + Case analyses 5% 50 + Class participation 5% 50 TOTAL 100% 1000 Letter grades will be assigned based on the traditional cut-off percentages: 90% (A), 80% (B), 70% (C), & 60% (D). Below 60% would assure an F grade. I reserve the right to change the relative weights under unavoidable circumstances. If so, any changes are likely to be beneficial to you. Exams: The first two exams will consist of multiple choice and essay type questions (50% multiple choice and 50% essay). Third exam is likely to be all multiple choice. Assignment: You will do at least 1 or 2 group assignments. One will be relating to culture. In terms of individual assignments, I will ask you to complete one major assignment and several short assignments (e.g., if I give more than 5 short assignments I will keep the five best grades). Your answers should be typed and look professional. Quizzes: You will have approximately 5 quizzes. Tentative dates for these quizzes are provided in the schedule. However, exact dates are likely to change and if so, I will announce them in class and also inform you under announcements on blackboard. I will give you at least 2 days notice before a change of quiz. Cases: We will discuss at least 4 cases in class. Each student is required to read the case and answer the question before the discussion of the case in class. Your answers will be collected prior to the in class discussion. Current Event Articles Each group will take turns in providing a 5 minute summary of a current event (within the year) that has relevance to the topic to be discussed in class for that day. Your summary should at least include the following: A copy of the article, title of the article, the main idea, important facts that the author uses to support the main idea. Concepts, frameworks, ideas etc. discussed in the article that are also included in the textbook should be highlighted separately at the end of the article. Class Participation: Part of this grade will be based on attendance and paying attention and participating in a meaningful way in class discussions. Attendance Policy: Attendance will be taken each day. Missing more than 15 minutes any time during the class period will constitute an absence. Part of your class participation grade WILL include attendance. Late Assignments, Missing Exam, and or Quizzes: Late assignments: Penalty for any late assignment is half credit. If you are submitting any late assignment for a grade, make sure it is handed over on or before the next class period. I will not collect any late assignment that is more than one week overdue unless this has been discussed with me ahead of time. It is your responsibility to find the exact due date for the assignments and what I will be covering in class on any given day because what is in the syllabus is often tentative. Because of circumstances (weather, health, spending more time on certain topics etc.) I might have to make changes. They will be mentioned in class but if you are not in class please make an effort to keep up with what is going on in class. Missing an Exam: Students must take all exams at scheduled times except in case of an unavoidable emergency (medical, death of near relative or unavoidable university related engagement). Documentary proof is required for such excused absences. Please notify me before missing and not after (email or call) proof can follow later. If I am convinced of the validity of the excuse for missing an exam, I will give the student a make-up exam most probably on dead-day, the day before we start the final exams. No makeup will be given if you don’t have a valid excuse for missing an exam or a quiz. Tentative Schedule 1/21 Introduction 1 1/23 Global Marketing/International Trade 1&2 1/28 International Trade 2 1/30 Economic Development; The Americas 9 2/4 Economic Development; Europe, Africa, & the Middle East Short Individual Project: Currency Assignment Due 10 2/6 Economic Development; Europe, Africa, & the Middle East 10 2/11 Economic Development; Asia-Pacific Region (Emerging Markets) 11 Summary of the article due: Business Innovations from Emerging Market Countries into Developed Countries: Implications for ………. (available on Bb) Case 3-3 Due Marketing to the Bottom of the Pyramid (available on Bb) 2/13 Political Vulnerability Quiz 1 (Chapters 1 & 2 and whatever discussed in class) 6 2/18 Political Vulnerability & Legal Systems 6, 7 2/20 Legal Systems 7 2/25 Quiz 2 (Chapters 9, 10, & 11; possibly 6 also but will mention in class) 2/27 Exam 1 (Chapters 1, 2, 6, 9, 10, 11) 3/4 Culture 3, 4, 5 Case 2-5 Due: Coping with Corruption in Trading with China (available on Bb) 3/6 Culture continued Individual Project 1 Due 3, 4, 5 3/11 Culture Continued 3, 4, 5 3/13 Culture Continued Quiz 3 3, 4, 5, 3/18 Culture Continued Culture Assignment Due 3, 4, 5 3/20 Culture Continued Case 2-1 Due: Not So Wonderful World of Disney (available on Bb) 3, 4, 5, 3/25 & 3/27 Spring Break 4/1 Entry Strategies 12 4/3 Segmentation & Positioning (this topic will be covered only on a need basis) 4/8 Exam 2 4/10 Products & Services Quiz 4 13 4/15 Products & Services 13 4/17 Exam 2 (Chapters 12, 3, 4, 5, 7) 4/22 Industrial Products 14 Case 4-1 Due: Tambrands Overcoming Cultural Difficulties (available on Bb) 4/24 Distribution Systems 15 4/29 Pricing 18 5/1 Integrated Marketing Communications Quiz 5 Case Due: Banyan Tree Hotels & Resorts (will be available on Bb) 16 Exam 3 Day of Final I reserve the right to make any changes to this tentative schedule. It is your responsibility to find the exact due date for the assignments and what I will be covering in class on any given day because what is in the syllabus is often tentative. Because of circumstances (weather, health, spending more time on certain topics etc.) I might have to make changes. They will be mentioned in class but if you are not in class please make an effort to keep up with what is going on in class. Also note there is a grade for attendance and class participation.