Cisco Hardware, Software, SMARTnet Maintenance and Optional Professional Services December 8, 2010 Contract Term: 12/8/2013 to 12/7/2014 2 one-year optional renewals by mutual consent Contractor Contract Number Headquarters Pricing Cisco Hardware and Software -- Discount Off Cisco’s U.S. Global Product and Price List Cisco SMARTnet Maintenance – Discount off Cisco’s U.S. Global Product and Price List for new products and renewals of products purchased from this Contract Cisco SMARTnet Maintenance – Discount off Cisco’s U.S. Global Product and Price List for transfers from other Cisco Partner companies Core BTS, Inc. 15-20664-001 3001 W. Beltline Hwy. Madison, WI 53713 Heartland Business Systems 15-20664-003 1700 Stephen Street Little Chute, WI 54140 Netech Corporation 15-20664-002 4595 Broadmoor SE, Ste. 190 Grand Rapids, MI 49512 Government 41.00% Government 41.00% Government 41.00% Education 41.00% Government 22.00% -- 1 Year 24.00% -- 2 Year 26.00% -- 3 Year Education 41.00% Government 20.00% -- 1 Year 22.00% -- 2 Year 24.00% -- 3 Year Education 41.00% Government 22.00% -- 1 Year 24.00% -- 2 Year 26.00% -- 3 Year Education 32.00% -- 1 Year 33.00% -- 2 Year 35.00% -- 3 Year Government 14.00% -- 1 Year 20.00% -- 2 Year 23.00% -- 3 Year Education 35.00% -- 1 Year 37.00% -- 2 Year 39.00% -- 3 Year Government 17.00% -- 1 Year 19.00% -- 2 Year 21.00% -- 3 Year Education 32.00% -- 1 Year 34.00% -- 2 Year 37.00% -- 3 Year Government 14.00% -- 1 Year 17.00% -- 2 Year 23.00% -- 3 Year Education 32.00% -- 1 Year 33.00% -- 2 Year 35.00% -- 3 Year Education 35.00% -- 1 Year 37.00% -- 2 Year 39.00% -- 3 Year Education 32.00% -- 1 Year 34.00% -- 2 Year 37.00% -- 3 Year 1 Contractor Account Management Team Core BTS, Inc. Presales Resource Scheduling, Request for Quotes and Send Purchase Orders Michael Smith Michael.Smith@corebts.com 608-661-7732 Heartland Business Systems Customer Quotes/Ordering Vanessa Brickner vbrickner@hbs.net 920-687-4667 800-236-7914 Netech Corporation Sales Management Mike Sanders msanders@netechcorp.com 608-826-6601 888-481-6555 Customer Quotes/Ordering Escalation Jill Eiles jeiles@hbs.net 920-687-4187 800-236-7914 Customer Service and Order Tracking Scott Butler scott.butler@corebts.com 608-661-7716 Accounts Receivable Carol Henning chenning@hbs.net 920-687-4145 800-236-7914 Backup for Customer Service, Order Tracking and SMARTnet Benjamin Golden benjamin.golden@corebts.com 484-875-3223 Accounts Payable Carol Henning chenning@hbs.net 920-687-4145 800-236-7914 Sales Representative Rebecca McCorkle rmccorkle@netechcorp.com 608-826-6613 (office) 608-575-2877 (mobile) 888-481-6555 Inside Sales Representative, Order Placement Angie Vechinski angie@netechcorp.com 608-828-6425 888-481-6555 Support Lance Benedict Customer Support Manager lbenedict@netechcorp.com 616-281-8140 Presales Engineering Paul VandeVen pvandeven@hbs.net 920-687-4166 800-236-7914 Support Hotline 888-248-5314 Purchasing Ben Visser Purchasing Manager purchasing@netechcorp.com 888-481-6555, x144 SMARTnet Questions 608-661-7730 2 Wisconsin Sales Management John Samz john.samz@corebts.com 608-661-7717 Customer Service and Sales Operations Manager Karen Eisner karen.eisner@corebts.com 608-661-7721 Accounting Contact Marivic Padgett marivic.padgett@corebts.com 317-566-6214 or 608-661-7700, extension 66214 Single Point of Contact for all Contractual Matters Jason Eickmann jason.eickmann@corebts.com 317-566-6211 SMARTnet Contracts Vanessa Brickner vbrickner@hbs.net 920-687-4667 800-236-7914 Reporting Vanessa Brickner vbrickner@hbs.net 920-687-4667 800-236-7914 SMARTnet/Netech Maintenance Julie Iverson jiverson@netechcorp.com 608-826-6622 Single Point of Contact for all Contractual Matters Greg Huza ghuza@hbs.net 920-687-4151 800-236-7914 Contract Administrator, Single Point of Contact for all Contractual Matters Mark Wierenga mark@netech.corp 616-813-2852 888-481-6555, x107 Remittance Address Netech Corporation P.O. Box 99613 Troy, MI 48099-9613 3 Optional Professional Services Optional Professional Services may be purchased by State Agencies for those services not already included in Cisco hardware and software, warranties and SMARTnet Maintenance. State Agencies are not required to purchase Optional Professional Services from this contract if such services can be acquired at a lower cost elsewhere. State agencies are encouraged to seek Optional Professional Services on a project-by-project basis and reserve the right to negotiate special discounts and pricing incentives based on individual purchases and projects. State Agencies are responsible for following directions in the State Bureau of Procurement Manual PRO-I-15, Cost Benefit Analysis (CBA), before contracting for services over $25,000. Following is Contractor “maximum hourly pricing allowed” information for Optional Professional Services: Contractor Contract Number Personnel Classification Title Routing and Switching Expert Level Position – CCIE Routing & Switching Professional Level Position – CCNP Associate Level Position – CCNA Entry Level Position – CCENT Design Cisco Certified Architect Expert Level Position – CCDE Professional Level Position – CCDP Core BTS, Inc. 15-20664-001 Hourly OnHourly OffSite Site (all travel (no travel expense expense) included) Heartland Business Systems 15-20664-003 Hourly OnHourly OffSite Site (all travel (no travel expense expense) included) Netech Corporation 15-20664-002 Hourly OnHourly OffSite Site (all travel (no travel expense expense) included) $166.00 $158.00 $160.00 $140.00 $175.00 $165.00 $149.00 $141.00 $145.00 $125.00 $155.00 $145.00 $130.00 $122.00 $130.00 $110.00 $135.00 $125.00 $121.00 $113.00 $125.00 $105.00 $125.00 $115.00 $166.00 $158.00 $160.00 $140.00 $175.00 $165.00 $149.00 $141.00 $145.00 $125.00 $175.00 $165.00 $144.00 $135.00 $130.00 $110.00 $155.00 $145.00 4 Associate Level Position – CCNA & CCDA Entry Level Position – CCENT Network Security Expert Level Position – CCIE Security Professional Level Position – CCNP Associate Level Position – CCNA Security Entry Level Position – CCENT Service Provider Expert Level Position – CCIE Service Provider Professional Level Position – CCIP Associate Level Position -- CCNA Entry Level Position – CCENT Storage Networking Expert Level Position – CCIE Storage Networking Professional Level Position – CCNP Associate Level Position – CCNA Entry Level Position – CCENT $130.00 $122.00 $125.00 $105.00 $135.00 $125.00 $121.00 $113.00 $125.00 $105.00 $125.00 $115.00 $166.00 $158.00 $160.00 $140.00 $175.00 $165.00 $149.00 $141.00 $145.00 $125.00 $155.00 $145.00 $130.00 $122.00 $130.00 $110.00 $135.00 $125.00 $121.00 $113.00 $125.00 $105.00 $125.00 $115.00 not available not available $160.00 $140.00 $175.00 $165.00 not available not available $145.00 $125.00 $155.00 $145.00 not available not available $130.00 $110.00 $135.00 $125.00 not available not available $125.00 $105.00 $125.00 $115.00 $166.00 $158.00 $160.00 $140.00 $175.00 $165.00 $149.00 $141.00 $145.00 $125.00 $155.00 $145.00 $130.00 $122.00 $130.00 $110.00 $135.00 $125.00 $121.00 $113.00 $125.00 $105.00 $125.00 $115.00 5 Advanced Routing and Switching Voice Expert Level Position – CCIE Voice Professional Level Position – CCVP Associate Level Position – CCNA Voice Entry Level Position – CCENT Wireless Expert Level Position – CCIE Wireless Professional Level Position – CCNP Wireless Associate Level Position – CCNA Wireless Entry Level Position – CCENT Specialist Certifications Cisco Routing and Switching Field Specialist Cisco Routing and Switching Sales Specialist Cisco Routing and Switching Solutions Specialist $166.00 $158.00 $160.00 $140.00 $175.00 $165.00 $149.00 $141.00 $145.00 $125.00 $155.00 $145.00 $130.00 $122.00 $130.00 $110.00 $135.00 $125.00 $121.00 $113.00 $125.00 $105.00 $125.00 $115.00 $166.00 $158.00 $160.00 $140.00 $175.00 $165.00 $149.00 $141.00 $145.00 $125.00 $155.00 $145.00 $130.00 $122.00 $130.00 $110.00 $135.00 $125.00 $121.00 $113.00 $125.00 $105.00 $125.00 $115.00 $149.00 $141.00 $160.00 $140.00 $155.00 $145.00 $83.00 $75.00 $160.00 $140.00 $155.00 $145.00 $149.00 $141.00 $160.00 $140.00 $155.00 $145.00 6 Data Center Certifications Data Center Networking Cisco Data Center Networking $166.00 $158.00 Infrastructure Design Specialist Cisco Data Center Networking $149.00 $141.00 Infrastructure Support Specialist Cisco Data Center Application $149.00 $141.00 Services Support Specialist Data Center Application Services Cisco Data Center Application $166.00 $158.00 Services Design Specialist Cisco Data Center Application $149.00 $141.00 Services Support Specialist Data Center Storage Networking Cisco Data Center $166.00 $158.00 Storage $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 7 Foundation for Channel Partners Networking Design Specialist Cisco Data Center Storage Networking Support Specialist Cisco Data Center Storage Networking Sales Specialist Cisco Express Foundation Design Specialist Cisco Express Foundation Field Specialist Cisco Express Foundation Sales Specialist $149.00 $141.00 $160.00 $140.00 $155.00 $145.00 $83.00 $75.00 $160.00 $140.00 $155.00 $145.00 $149.00 $141.00 $160.00 $140.00 $155.00 $145.00 $121.00 $113.00 $160.00 $140.00 $155.00 $145.00 $83.00 $75.00 $160.00 $140.00 $155.00 $145.00 8 Unified Communications and Video Certifications Unified Communications Certifications Cisco Advanced IP Communicati $115.00 $107.00 ons Sales Specialist Cisco IP Communicati $134.00 $126.00 ons Express Specialist Cisco IP Communicati ons Express $83.00 $75.00 Sales Specialist Cisco IP Contact Center $149.00 $141.00 Express Specialist Cisco IP Telephony $166.00 $158.00 Design Specialist Cisco Unity Design $166.00 $158.00 Specialist Cisco Unity Support $121.00 $113.00 Specialist Cisco Unified Presence $149.00 $141.00 Specialist Video Certifications Cisco Rich $166.00 $158.00 Media $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 $160.00 $140.00 $155.00 $145.00 9 MettingPlace Certifications VPN and Security Certifications Communicati ons Specialist Cisco TelePresence Installations Specialist Cisco TelePresence Solutions Specialist Cisco MeetingPlace Design Specialist Cisco MeetingPlace Sales Specialist Cisco MeetingPlace Support Specialist Cisco ASA Specialist Cisco IPS Specialist Cisco Network Admission Control Specialist Cisco Security Sales Specialist Cisco Security $149.00 $141.00 $160.00 $140.00 $155.00 $145.00 $166.00 $158.00 $160.00 $140.00 $155.00 $145.00 $166.00 $158.00 $160.00 $140.00 $155.00 $145.00 $83.00 $75.00 $160.00 $140.00 $155.00 $145.00 $149.00 $141.00 $160.00 $140.00 $155.00 $145.00 $149.00 $141.00 $160.00 $140.00 $155.00 $145.00 $166.00 $158.00 $160.00 $140.00 $155.00 $145.00 $166.00 $158.00 $160.00 $140.00 $155.00 $145.00 $83.00 $75.00 $160.00 $140.00 $145.00 $135.00 $149.00 $141.00 $160.00 $140.00 $145.00 $135.00 10 Wireless LAN Certifications Solutions and Design Specialist Cisco Advanced Wireless LAN Design Specialist Cisco Advanced Wireless LAN Field Specialist Cisco Advanced Wireless LAN Sales Specialist $149.00 $141.00 $160.00 $140.00 $155.00 $145.00 $121.00 $113.00 $160.00 $140.00 $155.00 $145.00 $83.00 $75.00 $160.00 $140.00 $145.00 $135.00 Project Manager $121.00 $113.00 $145.00 $125.00 $135.00 $125.00 Project Manager (PMP) $139.00 $131.00 $145.00 $125.00 $145.00 $135.00 IPCC Enterprise Specialist $240.00 $234.00 $145.00 $125.00 $175.00 $165.00 Training Specialist $116.00 $108.00 $145.00 $125.00 $105.00 $95.00 Network Administrator $105.00 $97.00 $145.00 $125.00 $155.00 $145.00 Dedicated Pre-Sales Engineer $166.00 $158.00 $145.00 $125.00 $105.00 $95.00 Dedicated SMARTnet Specialist $85.00 $77.00 $125.00 $105.00 $95.00 $85.00 Other 11 Dedicated Business ISR Team Dedicated SLED Business Development Manager $85.00 $77.00 $125.00 $105.00 $95.00 $85.00 $146.00 $138.00 $125.00 $105.00 $105.00 $95.00 12